Contabilità e finanza

4/5 features

Multivaluta
buoni regalo
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

Marketing e commercio elettronico

4/5 features

Email marketing nativo

Invia e-mail di marketing altamente mirate agli ospiti precedenti. Nativo del sistema, capacità di segmentare il database e creare email su misura. Le caratteristiche includono: campagne, segmentazione, generatore di trascinamento della selezione, e-mail transazionali
Motore di prenotazione di gruppo
Sviluppo del sito web
Motore di prenotazione
Gestore di canale
buoni regalo
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM

Amministrazione e configurazione

4/5 features

Multilingue
Multivaluta
Centralized user & role management

Gestione clienti

4/5 features

Email marketing nativo

Invia e-mail di marketing altamente mirate agli ospiti precedenti. Nativo del sistema, capacità di segmentare il database e creare email su misura. Le caratteristiche includono: campagne, segmentazione, generatore di trascinamento della selezione, e-mail transazionali
Gestione del feedback degli ospiti
buoni regalo
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.

Sportello

4/5 features

Gestione del feedback degli ospiti
Faccende domestiche
Sistema di gestione della proprietà
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Calendar view
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Gestione Gruppi

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

Esperienza degli ospiti

4/5 features

Gestione del feedback degli ospiti
buoni regalo
Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service.
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.

Faccende domestiche

4/5 features

Faccende domestiche
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

Pagamenti

4/5 features

Multivaluta
buoni regalo
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Direct billing
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing

Gestione delle prenotazioni

4/5 features

Modulo di acquisto tariffa Rate
Sistema di gestione della proprietà
RevPaR & ADR Reports
buoni regalo
Gestore di canale
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features.
Transactional Emails (booking, folios, etc)

Gestione delle entrate

4/5 features

Modulo di acquisto tariffa Rate
Modulo di gestione delle entrate
Intelligenza sui prezzi
Gestore di canale
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

Tasse e conformità

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

Supporto e formazione

4/5 features

Online 24/7 support

Prodotti alimentari e bevande

4/5 features

Punto vendita

Exceptional Customer Service and B&B/Hotel Reservation Products

da 5 to 9 camera Bed & Breakfast & Locanda in Culpeper (United States of America)

Verificato

1 giorni fa

We've been customers using the reservation product for our bed and breaqkfast almost as long as they've been in business. Exceptional Customer Service; Easy to use products; Reasonable cost

Condividi recensione

Best customer Service

da 5 to 9 camera Bed & Breakfast & Locanda in Valparaiso (United States of America)

21 giorni fa

They are Courteous They are Helpful They are Quick They are Efficient that about wraps it up and I don't have any more to say

Owner review of ResNexus

Owner da 10 to 24 camera Resort in Oswego (United States of America)

The ease of use of the software. I like the booking engine merged with my occupancy map. The staff is very helpful

Checks all the boxes and then some!

Owner da 5 to 9 camera Bed & Breakfast & Locanda in Provincetown (United States of America)

Products Reviewed

Motore di prenotazione

Progettazione di siti web

Sistemi di gestione della proprietà

Software per la gestione alberghiera

What do you like most?

I am continually impressed with their variety of products that work together to deliver an integrated platform for my business. I became a customer 4 years ago when I needed a new website. Their website design team were phenomenal and quick in their design and deliverance of a new website including their own integrated booking engine. Really impressive is their continued support 4 years later to improve the existing products and add new features. The new features make my life easier and the overall booking for customers simple and straight forward. Their reputation management team has worked to improve traffic to my website and the increase in direct bookings have been significant, saving thousands of dollars in OTA commission. No matter who you are working with they are always responsive and willing to go the extra mile to help you succeed.

What do you dislike or think could be improved?

I did try the messaging tool when it first came out, but it did not allow me to message like a regular text conversation. I also had to be in the Resnexus system and I found it inconvenient and could not instantly reply to guests question as when I just text them from my phone. Would love to see the product enhanced as it would be a true asset and time saver if I could use it like regular texting.

ResNexus is the best!

Innkeeper da 5 to 9 camera Bed & Breakfast & Locanda in Santa Rosa (United States of America)

22 giorni fa

Their innovation is a continuing process. They are very responsiveness to new ideas and work towards continuously improving the site..

Stress-free in every way!

Owner da 5 to 9 camera Bed & Breakfast & Locanda in Palmer (United States of America)

I love that I get to decide exactly what I want provided and RezNexus seamlessly makes it happen! The customer service is off the charts as I can have a tiny question or a big one and they are waiting to help me immediately.

Most improved cloud PMS

Area General Manager da 10 to 24 camera Servizio limitato & Hotel economico in New York (United States of America)

ResNexus is a cloud PMS with a fully integrated CRS and its own booking engine and smart lock integration.It also features smart lock integration and text messaging for guests. Intuitive functionality and many integrations. ResNexus understands that hospitality has become a fully digital business. It is evolving every year to help hospitali...

User Friendly

Bookkeeper da 10 to 24 camera Motel in Arnold (United States of America)

ResNexus is very user friendly and easy to navigate. I was able to train myself in no time at all.

Best Booking Engine and Website Design Hands Down!

da 5 to 9 camera Motel in Cooke City-Silver Gate (United States of America)

Awesome Customer Service. They are always available to help you! During business hours and after! We have had their Booking Engine for years and when it became time to get a new Website It was a no brainer to have them do our Website Design.

Great service and product

da 5 to 9 camera Affitti vacanze & Ville in Clarington (United States of America)

The reservation software is easy and well rounded. The website design is on point. Everything is easy to navigate. The red carpet professional is alway helpful and if she doesn’t know the answer will get back to you with it.

Azienda	Funzionalità
Questa integrazione non è ancora stata verificata da ResNexus. Cloudbeds 91% raccomandata da 1106 hotel	Responsabili di canale
Canary Technologies 96% raccomandata da 518 hotel	Check-in senza contatto +2 more
Asksuite 98% raccomandata da 406 hotel	Chatbot dell'hotel
Questa integrazione non è ancora stata verificata da ResNexus. Easyway 97% raccomandata da 131 hotel	Software di messaggistica per gli ospiti
Stayntouch 92% raccomandata da 113 hotel	Sistemi di gestione della proprietà
Questa integrazione non è ancora stata verificata da The Guestbook. The Guestbook 97% raccomandata da 108 hotel	Programmi fedeltà per indipendenti
Questa integrazione non è ancora stata verificata da ResNexus. Planet 81% raccomandata da 100 hotel	Sistemi di gestione della proprietà
Questa integrazione non è ancora stata verificata da ResNexus. Maestro PMS 86% raccomandata da 36 hotel	Sistemi di gestione della proprietà
Questa integrazione non è ancora stata verificata da Triptease. Triptease 93% raccomandata da 147 hotel	Parità tariffaria alberghiera
Questa integrazione non è ancora stata verificata da Carlito. Carlito 93% raccomandata da 3 hotel	App per gli ospiti dell'hotel

Scopri le App

Risorse

Ottenere Consiglio

Multivaluta

buoni regalo

Direct billing

RevPaR & ADR Reports

Transactional Emails (booking, folios, etc)

Automated night audit

Payment Requests

Email marketing nativo

Motore di prenotazione di gruppo

Sviluppo del sito web

Motore di prenotazione

Gestore di canale

buoni regalo

Transactional Emails (booking, folios, etc)

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

Multilingue

Multivaluta

Centralized user & role management

Email marketing nativo

Gestione del feedback degli ospiti

buoni regalo

Transactional Emails (booking, folios, etc)

Guest profiles

Centralized Messaging

Gestione del feedback degli ospiti

Faccende domestiche

Sistema di gestione della proprietà

Automated night audit

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Calendar view

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

Gestione del feedback degli ospiti

buoni regalo

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

Tablet/Kiosk Check-in

Faccende domestiche

Automated Space Optimization

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

Multivaluta

buoni regalo

Payment Requests

Direct billing

Automated reminders

Integrated Payment Terminal & Card Reader

Modulo di acquisto tariffa Rate

Sistema di gestione della proprietà

RevPaR & ADR Reports

buoni regalo

Gestore di canale

Integrated CRS

Drag-n-Drop Tapechart

Rate Management

Automated Space Optimization