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Ascent360
4.8 (3 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Ascent360
Unranked in Hotel CRM & Email Marketing
Ascent360 is the Guest Data & Marketing Automation Platform that Drives Hospitality Forward
97% recommended by 3 hotels
More than 50% of Ascent360’s reviews come from United States.
What is Ascent360?
Founded in 2013 | Headquarters in Golden (United States) | 46 employees
Ascent360 is a Customer Data Platform (CDP) designed to help B2C marketers simplify data management and foster meaningful relationships with customers. By aggregating data from various sources into a single, unified view, Ascent360 enables businesses to develop and execute targeted marketing campaigns that generate revenue, enhance customer engagement, and maximize lifetime value. This platform turns complex and fragmented data into actionable insights, providing personalized marketing strategies that deliver immediate and sustained benefits. With Ascent360, businesses can streamline operations, making data-driven decisions that keep them ahead in the competitive landscape.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Ascent360 products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Ascent360 Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Ascent360 Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Ascent360
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Ascent360's Provided Description:
"Ascent360 is an intuitive platform built for marketers by marketers. With over 125+ direct integrations across multiple systems, such as PMS, Booking, Venue Management and Reservation, the all-in-one Ascent360 Guest Data & Marketing Automation Platform helps you grow guest engagement, drive direct revenue and increase return visits using your enriched, unified data & segmentation. From SMS to email and direct mail to paid ads, Ascent360 helps you identify your guests' preferred channels and automate your omnichannel marketing campaigns to ensure you reach every type of guest, from VIP to first-time visitors."
FAQs
Ascent360 Alternatives
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Data Management
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Feedback & Surveys
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Q1 '26 Hotel CRM & Email Marketing Survey Insights
Is Ascent360 a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 21
Mid-sized
95%
(166)
Medium hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews for its ease of use, strong customer support, and effective sales automation. Profitroom's solutions are particularly valued for enhancing direct bookings and managing guest relationships efficiently in Medium contexts.
#2
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Large
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Large hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews due to its user-friendly design, effective customer support, and ability to enhance direct booking rates through streamlined processes. These strengths make it appealing for Large operations.
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Small
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Small hotels say that Smart Host GmbH's Hotel CRM & Email Marketing stands out on verified HotelTechReport reviews for its ease of use, time-saving automation features, and responsive customer support. These strengths are valued by Small hotels for efficient guest communication and streamlined operations.
Mid-sized
95%
(166)
#1
of 21
Medium hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews for its ease of use, strong customer support, and effective sales automation. Profitroom's solutions are particularly valued for enhancing direct bookings and managing guest relationships efficiently in Medium contexts.
Large
92%
(35)
#2
of 14
Large hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews due to its user-friendly design, effective customer support, and ability to enhance direct booking rates through streamlined processes. These strengths make it appealing for Large operations.
Small
93%
(98)
#1
of 12
Small hotels say that Smart Host GmbH's Hotel CRM & Email Marketing stands out on verified HotelTechReport reviews for its ease of use, time-saving automation features, and responsive customer support. These strengths are valued by Small hotels for efficient guest communication and streamlined operations.
Rank
Hotel type
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Luxury Hotels
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Luxury hotels say that dailypoint™'s Hotel CRM & Email Marketing ranks highly, according to verified HotelTechReport reviews, due to its strong guest communication capabilities, effective data management, and robust support. These strengths help improve personalized experiences crucial for luxury hospitality.
#1
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Branded Hotels
90%
(71)
Branded hotels say that dailypoint™'s Hotel CRM & Email Marketing ranks highly based on verified HotelTechReport reviews. Key strengths include effective guest data centralization, robust personalized communication options, and comprehensive support that enhances guest engagement and operational efficiency, crucial for Branded hotels.
#1
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Boutique Hotels
95%
(121)
Boutique hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews due to its seamless guest targeting, ease of campaign management, and effective direct sales enhancement. These strengths specifically cater to Boutique hotels seeking personalized guest experiences and increased direct bookings.
Luxury Hotels
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Luxury hotels say that dailypoint™'s Hotel CRM & Email Marketing ranks highly, according to verified HotelTechReport reviews, due to its strong guest communication capabilities, effective data management, and robust support. These strengths help improve personalized experiences crucial for luxury hospitality.
Branded Hotels
90%
(71)
#1
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Branded hotels say that dailypoint™'s Hotel CRM & Email Marketing ranks highly based on verified HotelTechReport reviews. Key strengths include effective guest data centralization, robust personalized communication options, and comprehensive support that enhances guest engagement and operational efficiency, crucial for Branded hotels.
Boutique Hotels
95%
(121)
#1
of 18
Boutique hotels say that Profitroom's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews due to its seamless guest targeting, ease of campaign management, and effective direct sales enhancement. These strengths specifically cater to Boutique hotels seeking personalized guest experiences and increased direct bookings.
Rank
Region
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Europe
95%
(256)
Europe hotels say that Profitroom's Hotel CRM & Email Marketing supports direct bookings, enhances guest communication, and improves sales efficiency, according to verified HotelTechReport reviews. Its ease of use, comprehensive support, and personalization features are consistently praised, important for Europe's diverse hotel market.
#3
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North America
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(11)
Na hotels say that Cendyn's Hotel CRM & Email Marketing effectively centralizes guest data, automates communications, and enables personalization, according to verified HotelTechReport reviews. These strengths help Na hotels improve guest experience, drive direct bookings, and enhance marketing efficiency.
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Asia Pacific
95%
(12)
Ap hotels say that TrustYou's Hotel CRM & Email Marketing ranks highly based on verified HotelTechReport reviews due to its centralized feedback aggregation, intuitive sentiment analysis offering actionable insights, and outstanding customer support, which are crucial for Ap hotels in managing guest experiences.
Europe
95%
(256)
#1
of 17
Europe hotels say that Profitroom's Hotel CRM & Email Marketing supports direct bookings, enhances guest communication, and improves sales efficiency, according to verified HotelTechReport reviews. Its ease of use, comprehensive support, and personalization features are consistently praised, important for Europe's diverse hotel market.
North America
95%
(11)
#3
of 12
Na hotels say that Cendyn's Hotel CRM & Email Marketing effectively centralizes guest data, automates communications, and enables personalization, according to verified HotelTechReport reviews. These strengths help Na hotels improve guest experience, drive direct bookings, and enhance marketing efficiency.
Asia Pacific
95%
(12)
#1
of 5
Ap hotels say that TrustYou's Hotel CRM & Email Marketing ranks highly based on verified HotelTechReport reviews due to its centralized feedback aggregation, intuitive sentiment analysis offering actionable insights, and outstanding customer support, which are crucial for Ap hotels in managing guest experiences.
Rank
Country
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#3
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95%
(10)
Us hotels say that Cendyn's Hotel CRM & Email Marketing is highly ranked in verified HotelTechReport reviews for its user friendliness, efficient guest data integration, and effective automation of communications. These strengths are particularly valued by Us hotels seeking streamlined operations and improved client relationships.
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Germany
88%
(92)
De hotels say that dailypoint™'s Hotel CRM & Email Marketing system excels due to its centralized guest data management and personalized marketing capabilities, as noted in verified HotelTechReport reviews. Recurring strengths include enhanced data quality, integration options, and support responsiveness.
#4
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United Kingdom
91%
(10)
Gb hotels say that Bookboost's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews for its user-friendly interface, seamless integration with channels like WhatsApp, and streamlined communication. These features enhance guest engagement and operational efficiency, appealing to Gb establishments.
United States
95%
(10)
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Us hotels say that Cendyn's Hotel CRM & Email Marketing is highly ranked in verified HotelTechReport reviews for its user friendliness, efficient guest data integration, and effective automation of communications. These strengths are particularly valued by Us hotels seeking streamlined operations and improved client relationships.
Germany
88%
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#1
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De hotels say that dailypoint™'s Hotel CRM & Email Marketing system excels due to its centralized guest data management and personalized marketing capabilities, as noted in verified HotelTechReport reviews. Recurring strengths include enhanced data quality, integration options, and support responsiveness.
United Kingdom
91%
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#4
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Gb hotels say that Bookboost's Hotel CRM & Email Marketing ranks highly in verified HotelTechReport reviews for its user-friendly interface, seamless integration with channels like WhatsApp, and streamlined communication. These features enhance guest engagement and operational efficiency, appealing to Gb establishments.
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Ascent360 Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, Ascent360 is the #13 most trending product in the Hotel CRM & Email Marketing category (out of 74) and the #498 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreAscent360’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Ascent360 Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare Ascent360 to Top Alternatives
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Hotelier Rating
Looking for specific info?
10
Ascent360 has been a fantastic addition to Holiday Valley Resort's communication strategy.
Director of Marketing from 200 to 499 room Bed & Breakfast & Inn in Ellicottville (United States)
Verified
15 days ago
One of the standout aspects of working with Ascent360 has been the exceptional level of customer support their team provides. Nearly a year into using the platform, our experience from a customer service and partnership standpoint has been overwhelmingly positive. Throughout the entire process, from onboarding and implementation to campaign...
United States
United States
Director of Marketing
Large Hotel
10
Ascent 360 - A Robust CDP
Complex Commercial Director from 500+ room Bed & Breakfast & Inn in Coronado (United States)
Verified
15 days ago
Ascent 360 allows us to ingest our data easily across our resort. Giving us the ability to cross pollinate revenue arenas and drive ancillary revenue. The easy content / email builder creates a customer journey that earns high engagement.
United States
United States
Complex Commercial Director
X-Large Hotel
9
I really enjoy the segmentation and CRM functions.
Regional Marketing Coordinator from 10 to 24 room Luxury Hotel in Burnet (United States)
Verified
16 months ago
Segmentation is very easy and allows us to really narrow down to a specific audience. The CRM goes hand-in-hand with that and provides an excellent way to send out automated emails.
United States
United States
Regional Marketing Coordinator
Small Hotel
- 1
It looks like Ascent360 is not recommended by any hotels
Check out the top 10 most recommended Ascent360 alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Ascent360 is a Guest Data and Marketing Automation Platform purpose-built for hospitality marketers. It excels at automating revenue-driving lifecycle campaigns—from pre-arrival upsells and post-stay thank-yous to OTA win-backs, re-engagement offers, and abandoned cart emails. Each message is triggered automatically, reaching the right guest at the perfect moment.
Showing all answers to: "What does this product or service do well?"
Ascent360 is a Guest Data and Marketing Automation Platform purpose-built for hospitality marketers. It excels at automating revenue-driving lifecycle campaigns—from pre-arrival upsells and post-stay thank-yous to OTA win-backs, re-engagement offers, and abandoned cart emails. Each message is triggered automatically, reaching the right guest at the perfect moment.
Question:
What differentiates this product or service from the competition?
Answer:
Ascent360 stands out for its deep integrations with over 125 systems—including PMS, POS, e-commerce, and ticketing—giving hospitality and resort brands a unified view of every guest. Purpose-built for this industry, its campaign templates and automations align perfectly with the unique needs of lodging and resort operators, delivering faster, more effective results than generic marketing platforms.
Showing all answers to: "What differentiates this product or service from the competition?"
Ascent360 stands out for its deep integrations with over 125 systems—including PMS, POS, e-commerce, and ticketing—giving hospitality and resort brands a unified view of every guest. Purpose-built for this industry, its campaign templates and automations align perfectly with the unique needs of lodging and resort operators, delivering faster, more effective results than generic marketing platforms.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Make sure you take full advantage of Ascent360’s integration with WebRezPro—it’s where the real power lies. Connecting your PMS data with Ascent360’s marketing automation unlocks rich guest insights and enables truly personalized campaigns that drive direct bookings and repeat stays. Invest the time to set up your data flows correctly at the start, and you’ll see measurable results quickly.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Make sure you take full advantage of Ascent360’s integration with WebRezPro—it’s where the real power lies. Connecting your PMS data with Ascent360’s marketing automation unlocks rich guest insights and enables truly personalized campaigns that drive direct bookings and repeat stays. Invest the time to set up your data flows correctly at the start, and you’ll see measurable results quickly.
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Support
Unverified
Ascent360 has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
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