Website Design
Published by Cendyn
Website Design and UX Trends for 2023
Ratings Snapshot
86%
Recommend
#6
Popularity index
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Milestone (Digital Agency) has fewer than 10 reviews in the past 6-months.
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Ranked #6 out of 116 in Digital Marketing Agencies
Ease of Use
4.5/5
ROI
4.5/5
Implementation
4.5/5
Customer Support
4.7/5
Verified Customer Support
Milestone Inc’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
Milestone (Digital Agency) Overview
Top Alternative: Avvio - Digital Marketing
Milestone (Digital Agency) Overview
Milestone is a leading provider of digital marketing software and services for hospitality, retail and finance. We provide a full range of solutions including website and mobile design, content creation, SEO, analytics and competitive intelligence. Our state-of-the-art technology and solutions drive revenue and ROI for clients across the globe. Over 2,000 companies world-wide do business with Mile...
About Milestone Inc
Founded in 1998 | Headquarters in Santa Clara United States | 290 employees1/6
Integrates with
Milestone Inc doesn’t have any verified integrations. Check back later for new Milestone Inc integrations.
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Pros & Cons
86% recommend
Senior Online Marketing Manager in Hanover (United States)
I like having a dedicated customer service representative with Milestone.
PR & Marketing Manager in West Point (United States)
Simple - user friendly. Pretty editable, for the most part
GM
Nothing specifically at this time. There are many webinars and resources available for customers to access and reference. It is a lot of material to look at.
Sr. Director, Global Digital Marketing and Production in Mission Viejo (United States)
I was here for the transition so no cons to call out at this time. They were great partners so nothing negative to report.
Director of Marketing
I don't always love that the team who makes timely changes to the website is not in the same time zone as us, so sometimes when we have things that need to get done immediately, they tend to happen the next day. I unders...
Expert Q&A and Partner Recommendations
Milestone Inc hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Recommended by
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Find the perfect fit
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Features
Active Markets
MARKETS SERVED
- Africa
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- United States of America
Likelihood to Recommend
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Low review volume alert
This vendor is 95% below the category average..
Declining share of voice
This vendor has fewer recent reviews than average compared to other top Digital Marketing Agencies providers. It is advised that you ask for recent references before proceeding.
November 16, 2021
Milestone (Digital Agency) Review: Website Performance
GM from Other in Edgewater (United States of America)
Recommend
10/10
What do you like most?
Friendly and professional, explained every details about how I can easily read the progress of the website. Suggested to help with my YELP account and promotions.
What do you dislike or think could be improved?
I do not think there is anything I can think of that needs improvement at the moment. This company is always there when I have any issue or needs help with anything.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 20, 2021
Milestone (Digital Agency) Review: Internet Marketing
Managing Member from Limited Service & Budget Hotels in Napa (United States of America)
Recommend
10/10
What do you like most?
- Milestone is very relevant in the internet marketing space - We have been with them for over 25 years and they have always been current with their knowledge
What do you dislike or think could be improved?
- We are happy with the current service delivery as is - No real improvement can be noted as our communication as to improvements is real time
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
October 18, 2021
Milestone (Digital Agency) Review: The Best Hospitality Solution!
Regional VP Marketing from Other in North Palm Beach (United States of America)
Recommend
10/10
What do you like most?
I have used Milestone for my hotels for years for several reasons Their designs are on trend Their reporting is robust They offer monthly and / or quarterly strategic advise They deliver results
What do you dislike or think could be improved?
Their digital team could be more interactive with us with recommended changes to digital strategies and updated spend recommendations and spend.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 07, 2021
Milestone (Digital Agency) Review: An excellent partner!
Director Product Strategy from Other in Bethesda (United States of America)
Recommend
10/10
What do you like most?
We've been working with Milestone for a number of years and they continue to be an excellent partner for us. They provide us with flexible solutions for an array of business needs and top-notch account ma...
What do you dislike or think could be improved?
Continue to innovate, as they have with us all along. The landscape continues to change rapidly for all in the travel industry; continuing to keep abreast of rapidly changing customer needs is paramount.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 07, 2021
Milestone (Digital Agency) Review: Strategic Partnership Success
SVP of Sales + Marketing from Other in Chevy Chase (United States of America)
Recommend
10/10
What do you like most?
Responsiveness and collaboration of team members is excellent. The ROI on add campaigns have exceeded our expectations as a portfolio. I also appreciate the continued communication and relationship with t...
What do you dislike or think could be improved?
A common problem for the industry is turnover and Milestone has also experienced this. The process of web development was challenging on both the Milestone side as well as my team. That said, the Mileston...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
August 08, 2021
Milestone (Digital Agency) Review: Great Organization with Amazing People
CEO from Boutiques in San Francisco (United States of America)
Recommend
9/10
What do you like most?
My manager Krishna is the best. Everytime we need something he gets it done rapidly and correctly. They were so helpful in designing our website before Covid and then revamping it to be ready for post C...
What do you dislike or think could be improved?
I guess that maybe I wish that all of the marketing team and other employees had the high end work ethic of my manager. This is not to say they aren't good its just that I feel like my marketing manager ...
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
Pricing
Milestone Inc hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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SVP of Sales + Marketing
Responsiveness and collaboration of team members is excellent. The ROI on add campaigns have exceeded our expectations as a portfolio. I also appreciate the continued communication and relationship with the business deve...