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ONE AI Review Manager (by Innspire)
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ONE AI Review Manager (by Innspire)
Unranked in Reputation Management
Actionable Insights and Personalized Responses for Continuous Service Improvement
90% recommended by 4 hotels
Virgin Hotels, LVMH Hotels, Highgate & 1 others
What is Innspire?
Founded in 2012 | Headquarters in Sweden | 23 employees
ONE AI Review Manager (by Innspire) is a sophisticated AI-powered review management system designed for the hospitality industry. It transforms guest feedback into actionable insights by reading and understanding every hotel review. This platform highlights key contributors to success, assisting teams in focusing on areas that matter most. It also drafts personalized responses instantly, addressing both positive and negative aspects while recognizing staff members mentioned in reviews. This not only saves time but also keeps hotels engaged with guest feedback, enhancing service quality and enriching the experience for both staff and guests.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Innspire products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Innspire Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Innspire Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Innspire
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Innspire's Provided Description:
"AI Review Management transforms guest feedback into actionable insights. It reads and understands every review about your hotel, highlighting key contributors to success, and helping your team focus on what matters most. The AI also instantly drafts personalized responses, addressing both positive and negative aspects, and recognizing mentioned staff members. This feature saves time while ensuring hotels stay connected with guest feedback, continuously improving service quality and delivering a rewarding experience for both staff and guests."
FAQs
Capabilities
AI Review Manager
AI Review Manager
AI reads and understands every review about your hotel, highlighting key contributors to success, and helping your team focus on what matters most. The AI also instantly drafts personalized responses, addressing both positive and negative aspects, and recognizing mentioned staff members. This feature saves time while ensuring hotels stay connected with guest feedback.
Post Stay Survey
Post Stay Survey
Innspire’s platform makes it easy to stay connected with guests even after they leave. Our automated post-stay surveys are sent via email to gather valuable feedback, understand guest satisfaction, and encourage return visits — all fully customizable to match your brand.
Features
Surveys & Feedback
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Channels
4/5 features
Admin & Settings
4/5 features
Innspire Reviews Summary
Terrible
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, ONE AI Review Manager (by Innspire) is the #39 most trending product in the Reputation Management category (out of 55) and the #2748 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreInnspire’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Innspire Pricing
Pricing Available By Request
Innspire has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Innspire Case Studies
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References
"Innspire has done and amazing job with us, constantly working together on the strategy of Virgin Hotels and we look forward to what the future holds too. It’s been a great experience working with them. Our property in Vegas makes over 20k per month, just on F&B through the TV alone. So together we have Revenue, Loyalty, Engagement and Partnerships strategically managed"
Jason Doebrich
VP of IT @
Virgin Hotels Nashville
"We are delighted to have partnered with Innspire to create a flawless in-room entertainment environment for our Guests. The team’s vision and hands-on support have proven precious during the entire installation and on-going maintenance."
Nevis Fernando
IT Manager @
Cheval Blanc Randheli
"Through our partnership with the talented Innspire team, we were able to create a seamless hotel experience beginning prior to arrival, all from within in the palm of your hands."
Niles Harris
Managing Director @
Park Lane Hotel New York
Featured Customers
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Support
Unverified
Innspire has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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