STAAH ReviewMinder

Ranked 9 (out of 39) in Reputation Management

Reputation Management

Monitor your Online Reviews from One place and Manage your Online Reputation

Ratings Snapshot

Certificate of Excellence
Read 4 reviews
98%
Recommend
HTR Score icon
HT SCORE
75 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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STAAH ReviewMinder has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #9 out of 39 in Reputation Management

Ease of Use
4.9/5
ROI
4.6/5
Implementation
4.8/5
Customer Support
5.0/5
Verified Customer Support

STAAH’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • City Center 1 verified reviews
    100%
    1 verified reviews
  • Resort Leader: TrustYou
    100%
    1 verified reviews
  • Bed & Breakfast Leader: GuestRevu
    90%
    1 verified reviews
  • Budget 1 verified reviews
    100%
    1 verified reviews

STAAH ReviewMinder Overview

Top Alternative: TrustYou (Reputation)

STAAH ReviewMinder Overview

Take control of your online reputation. Build your brand with ReviewMinder, a review monitoring and management solution. Monitor, respond, and analyze all your online reviews through one easy intuitive dashboard. Improve your guests' experience and outperform your competitors with specific actionable insights. 6 Benefits: 1. Intuitive Dashboard 2. Informative Reporting 3. Track Your Competit...

About STAAH

Founded in 2008 | Headquarters in Auckland New Zealand | 168 employees

STAAH Ltd is a New Zealand-based technology company that specializes in cloud-based channel management and booking engine for accommodation providers to maximis...

Integrates with

  • Property Management Systems
  • Reputation Management
Browse integrations (3 verified)

Pros & Cons

Like 98% recommend

Rooms Division Manager from Resort

The most loved Channel Manager. The Customer Service Team is amazing. They have a bunch of management team who looks after their clients like babies. Just love the customer service. Gavin,Tarun,Rajesh,Dhyey, Meher, Dee...

Revenue Manager from Budget

- Staah Channel Manager very user-friendly and easy to use. - Support Staff of Staah are always available to assist you if you stuck with some issue.

Director from Bed & Breakfast

Using STAAH for the last 5 + years, One of the best channel manager solutions. The product is effortless, Keep OTA's updated with real-time availability. The support team is also very co-operative, I always get instant ...

Revenue Head from City Center

it is ok as of now but they should think for future competition and I am sure they come up with better products soon as per the market demand

Revenue Manager from Budget

- Features in Staah Instant can be enhanced. - Staah Max should be more user friendly. currently, sometimes it gives a feel of Staah Max is more complicated.

Rooms Division Manager from Resort

Its an amazing tool & they upgrade it every month with new features & integrations. There is nothing I feel that it must be improved. They are on the right track. All the best for the team to achieve new heights & accola...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Born in New Zealand, but with a global footprint, STAAH builds innovative products that serve a range of properties. Their team understand accommodation businesses well. We have many customers around the globe using both Preno + STAAH.

by Amelia Gain (Preno) on October 06, 2020

Question:

What differentiates this product or service from the competition?

Answer:

STAAH offers a variety of products that operators can select from but STAAH Max is ahead of competitors for allowing multiple sites in the one account. It's got a lot of features including dynamic rates.

by Amelia Gain (Preno) on October 06, 2020

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Great rates tools, take a bit of time to set up but offer a lot of functionality once it's done. STAAH understand marketing and distribution so may be able to offer some advice on how best to set up or improve your current configuration.

by Amelia Gain (Preno) on October 06, 2020

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STAAH Alternatives

TrustYou (Reputation)

As part of the TrustYou Guest Feedback Platform, the reputation management solution helps hotels positively impact their hotel’s online reviews and ratings. By better understanding their guest's needs, hotels can make improvements that drive revenue and lead to operational excellence.

View STAAH alternatives

Find the perfect fit

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GETTING STARTED

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Features

  • Alerts & Notifications
  • Corporate Reporting
  • Mobile Accessibility
  • Workflow Management
  • Competitive Intelligence
  • Sentiment Analysis
  • Social Media
  • Revenue Reporting
  • Reporting Dashboard
  • SMS text messaging
  • Multi-property Management
  • Case Management

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • India

4 Verified STAAH Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 95% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Reputation Management providers. It is advised that you ask for recent references before proceeding.

Nov 28, 2020

STAAH ReviewMinder Review: Excellent User Friendly Product

Revenue Manager from Budget in Navi Mumbai (India)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Staah Channel Manager very user-friendly and easy to use. - Support Staff of Staah are always available to assist you if you stuck with some issue.

What do you dislike or think could be improved?

- Features in Staah Instant can be enhanced. - Staah Max should be more user friendly. currently, sometimes it gives a feel of Staah Max is more complicated.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Nov 22, 2020

STAAH ReviewMinder Review: One of the best channel manager Solutions

Director from Bed & Breakfast in Pune (India)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Using STAAH for the last 5 + years, One of the best channel manager solutions. The product is effortless, Keep OTA's updated with real-time availability. The support team is also very co-operative, I alw...

What do you dislike or think could be improved?

You can focus more on the mobile app and try to make it more user friendly. This will help hotelier to have better control over rates, inventory, etc

Customer Support
5
Ease of Use
4.5
Value for money
3.5
Implementation
4

Nov 17, 2020

STAAH ReviewMinder Review: Amazing Tool Just love it . Recommend to all Hotel Owners

Rooms Division Manager from Resort in Bengaluru (India)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The most loved Channel Manager. The Customer Service Team is amazing. They have a bunch of management team who looks after their clients like babies. Just love the customer service. Gavin,Tarun,Rajesh,D...

What do you dislike or think could be improved?

Its an amazing tool & they upgrade it every month with new features & integrations. There is nothing I feel that it must be improved. They are on the right track. All the best for the team to achieve new ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Nov 14, 2020

STAAH ReviewMinder Review: Easy to use - User friendly

Revenue Head from City Center in Chennai (India)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The product is very simple but effective and it is easy to manage multiple OTA channels in single dash board

What do you dislike or think could be improved?

it is ok as of now but they should think for future competition and I am sure they come up with better products soon as per the market demand

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Profile empty

STAAH hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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Popular STAAH ReviewMinder Integrations

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