Effortless AI-powered Online Reputation Management: Respond to reviews in no time
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STAAH ReviewMinder
4.9 (4 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
STAAH ReviewMinder
Unranked in Reputation Management
Monitor online reviews effortlessly, engage guests with personalized communication, request feedback and more.
95% recommended by 30 hotels
STAAH has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is STAAH?
Founded in 2008 | Headquarters in Auckland (New Zealand) | 280 employees
STAAH ReviewMinder is an advanced review management system that helps you monitor and manage guest reviews from multiple platforms through a centralized dashboard. This user-friendly tool simplifies tracking and responding to reviews, ensuring timely and effective communication with your guests. By consolidating reviews and providing insightful analytics, ReviewMinder saves you time and effort while helping you make informed decisions to improve your services. Automated alerts keep you updated on new reviews, allowing you to maintain a positive online presence and enhance guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of STAAH products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
STAAH Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
STAAH Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by STAAH
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
STAAH's Provided Description:
"Stay ahead with STAAH's ReviewMinder, an advanced review management system that helps you monitor and manage guest reviews from multiple platforms through a centralized dashboard. This user-friendly tool simplifies tracking and responding to reviews, ensuring timely and effective communication with your guests. By consolidating reviews and providing insightful analytics, ReviewMinder saves you time and effort while helping you make informed decisions to improve your services. Automated alerts keep you updated on new reviews, allowing you to maintain a positive online presence and enhance guest satisfaction."
FAQs
Features
Surveys & Feedback
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Channels
4/5 features
Admin & Settings
4/5 features
Q2 '26 Reputation Management Survey Insights
Is STAAH a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 14
Mid-sized
97%
(270)
MARA Solutions is a top Reputation Management pick among mid-sized hotels on HotelTechReport for the AI responses that learn a hotel’s tone and turn recurring topics into replies that sound on-brand, not canned.
#1
of 10
Small
94%
(162)
GuestRevu is a top Reputation Management pick among small properties on HotelTechReport, because hoteliers point to one place for every review and the alerts that flag negative feedback fast enough to fix problems before they spread.
#1
of 8
Large
88%
(87)
TrustYou is a top Reputation Management pick among large hotels on HotelTechReport, and hoteliers point to the way it pulls reviews, surveys, and competitor data into one place for a fast read on weak spots. They especially like the semantic analysis and scoring that flags what is driving guest sentiment.
Mid-sized
97%
(270)
#1
of 14
MARA Solutions is a top Reputation Management pick among mid-sized hotels on HotelTechReport for the AI responses that learn a hotel’s tone and turn recurring topics into replies that sound on-brand, not canned.
Small
94%
(162)
#1
of 10
GuestRevu is a top Reputation Management pick among small properties on HotelTechReport, because hoteliers point to one place for every review and the alerts that flag negative feedback fast enough to fix problems before they spread.
Large
88%
(87)
#1
of 8
TrustYou is a top Reputation Management pick among large hotels on HotelTechReport, and hoteliers point to the way it pulls reviews, surveys, and competitor data into one place for a fast read on weak spots. They especially like the semantic analysis and scoring that flags what is driving guest sentiment.
Rank
Hotel type
Popular alternatives
#1
of 14
Luxury Hotels
95%
(201)
GuestRevu is a top Reputation Management pick among Luxury on HotelTechReport, with reviewers valuing its tailored guest surveys that surface service gaps fast enough to fix them before reviews go public.
#1
of 13
City Center Hotels
98%
(193)
MARA Solutions is a top Reputation Management pick among City-Center-Hotel on HotelTechReport, with reviewers pointing to its smart snippets and AI replies that handle many languages and keep responses on brand. That matters when front desks need to answer fast without sounding repetitive.
#1
of 12
Resorts
96%
(145)
GuestRevu is a top Reputation Management pick among resorts on HotelTechReport, with hoteliers pointing to real-time review alerts and timely responses that help managers fix guest issues before checkout.
Luxury Hotels
95%
(201)
#1
of 14
GuestRevu is a top Reputation Management pick among Luxury on HotelTechReport, with reviewers valuing its tailored guest surveys that surface service gaps fast enough to fix them before reviews go public.
City Center Hotels
98%
(193)
#1
of 13
MARA Solutions is a top Reputation Management pick among City-Center-Hotel on HotelTechReport, with reviewers pointing to its smart snippets and AI replies that handle many languages and keep responses on brand. That matters when front desks need to answer fast without sounding repetitive.
Resorts
96%
(145)
#1
of 12
GuestRevu is a top Reputation Management pick among resorts on HotelTechReport, with hoteliers pointing to real-time review alerts and timely responses that help managers fix guest issues before checkout.
Rank
Region
Popular alternatives
#1
of 13
Europe
97%
(420)
MARA Solutions is a top Reputation Management pick among hotels in Europe on HotelTechReport, with hoteliers valuing the way its AI keeps replies on brand across many languages and surfaces clear analyses of guest feedback.
#1
of 6
Asia Pacific
93%
(99)
TrustYou is a top Reputation Management pick among Asia Pacific on HotelTechReport, because hoteliers use it to consolidate guest feedback from multiple platforms into one dashboard and spot trends before they become repeat complaints.
#2
of 6
North America
86%
(56)
TrustYou is a top Reputation Management pick among North American hoteliers on HotelTechReport because it brings review data into one place and turns it into clear KPIs, sentiment, and daily alerts leaders can use to spot issues fast.
Europe
97%
(420)
#1
of 13
MARA Solutions is a top Reputation Management pick among hotels in Europe on HotelTechReport, with hoteliers valuing the way its AI keeps replies on brand across many languages and surfaces clear analyses of guest feedback.
Asia Pacific
93%
(99)
#1
of 6
TrustYou is a top Reputation Management pick among Asia Pacific on HotelTechReport, because hoteliers use it to consolidate guest feedback from multiple platforms into one dashboard and spot trends before they become repeat complaints.
North America
86%
(56)
#2
of 6
TrustYou is a top Reputation Management pick among North American hoteliers on HotelTechReport because it brings review data into one place and turns it into clear KPIs, sentiment, and daily alerts leaders can use to spot issues fast.
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STAAH Reviews Summary
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
4.6/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, STAAH ReviewMinder is the #16 most trending product in the Reputation Management category (out of 62) and the #765 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSTAAH’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
STAAH Pricing
Pricing Available By Request
STAAH has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare STAAH to Top Alternatives
AI-Powered Reputation Management (Review & Surveys) to Boost Guest Experience and Brand Reputation
Quickly and easily gather feedback from your guests and actively manage your online reputation
Want to find out if STAAH is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Excellent User Friendly Product
Revenue Manager from 50-74 room Boutique in Navi Mumbai (India)
Verified
6 years ago
- Staah Channel Manager very user-friendly and easy to use.
- Support Staff of Staah are always available to assist you if you stuck with some issue.
India
India
Revenue Manager
Mid-Sized Hotel
9
One of the best channel manager Solutions
Director from 10 to 24 room Bed & Breakfast & Inn in Pune (India)
Verified
6 years ago
Using STAAH for the last 5 + years, One of the best channel manager solutions. The product is effortless, Keep OTA's updated with real-time availability.
The support team is also very co-operative, I always get instant resolution for any discrepancies from Ms.Geetha.
India
India
Director
Small Hotel
10
Amazing Tool Just love it . Recommend to all Hotel Owners
Rooms Division Manager from 25-49 room Bed & Breakfast & Inn in Bengaluru (India)
Verified
6 years ago
The most loved Channel Manager. The Customer Service Team is amazing. They have a bunch of management team who looks after their clients like babies. Just love the customer service. Gavin,Tarun,Rajesh,Dhyey, Meher, Deepak & Simi are few of the names to recommend. The leaders of Staah is setting an example to the whole hoteliers.
India
India
Rooms Division Manager
Small Hotel
10
Easy to use - User friendly
Revenue Head from 100 to 199 room Branded Hotel in Chennai (Madras) (India)
Verified
6 years ago
The product is very simple but effective and it is easy to manage multiple OTA channels in single dash board
India
India
Revenue Head
Large Hotel
- 1
It looks like STAAH is not recommended by any hotels
Check out the top 10 most recommended STAAH alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Born in New Zealand, but with a global footprint, STAAH builds innovative products that serve a range of properties. Their team understand accommodation businesses well. We have many customers around the globe using both Preno + STAAH.
Showing all answers to: "What does this product or service do well?"
Born in New Zealand, but with a global footprint, STAAH builds innovative products that serve a range of properties. Their team understand accommodation businesses well. We have many customers around the globe using both Preno + STAAH.
Question:
What differentiates this product or service from the competition?
Answer:
STAAH offers a variety of products that operators can select from but STAAH Max is ahead of competitors for allowing multiple sites in the one account. It's got a lot of features including dynamic rates.
Showing all answers to: "What differentiates this product or service from the competition?"
STAAH offers a variety of products that operators can select from but STAAH Max is ahead of competitors for allowing multiple sites in the one account. It's got a lot of features including dynamic rates.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Great rates tools, take a bit of time to set up but offer a lot of functionality once it's done. STAAH understand marketing and distribution so may be able to offer some advice on how best to set up or improve your current configuration.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Great rates tools, take a bit of time to set up but offer a lot of functionality once it's done. STAAH understand marketing and distribution so may be able to offer some advice on how best to set up or improve your current configuration.
Are you a consultant or vendor that recommends STAAH?
Leave a recommendation
STAAH Integrations
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Support
Unverified
STAAH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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