STAAH ReviewMinder

4.9 (4 REVIEWS)

HT Score

0 out of 100

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STAAH ReviewMinder

Name: STAAH ReviewMinder
Rating: 4.9 (4 reviews)

4.9 (4 REVIEWS)

Unranked in Reputation Management

Monitor online reviews effortlessly, engage guests with personalized communication, request feedback and more.

95% recommended by 30 hotels

STAAH has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Features

Surveys & Feedback

4/5 features

SMS text messaging

SMS Messaging | the ability to communicate with guests via SMS to invite them for review. The benefit is that often hotelier do not have the guest email due to privacy or portals not showcasing this information, so they need an alternative way to communicate. Additionally, the world is more and more mobile, that means Hotel Tech should be too. Task Manager | the ability to create tasks based on reviews/data/insights/etc. so other users can follow-up and requests do not get lost. Targets | a.k.a. KPIs. users can set goals for their team to reach and evaluate success or failure. This is valuable for evaluation purposes.
Sentiment Analysis
Guest satisfaction surveys
Responsive surveys
Review encouragement

Entice survey respondents to publish reviews to sites like TripAdvisor and Google.
Email reminders

Boost completion rates with optional automated survey reminders.
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
In-stay surveys

Send In-Stay Surveys while guests are still on property to identify any needs for service recovery.

Review Generation

4/5 features

Tripadvisor Review Partner
SMS text messaging

SMS Messaging | the ability to communicate with guests via SMS to invite them for review. The benefit is that often hotelier do not have the guest email due to privacy or portals not showcasing this information, so they need an alternative way to communicate. Additionally, the world is more and more mobile, that means Hotel Tech should be too. Task Manager | the ability to create tasks based on reviews/data/insights/etc. so other users can follow-up and requests do not get lost. Targets | a.k.a. KPIs. users can set goals for their team to reach and evaluate success or failure. This is valuable for evaluation purposes.
Workflow Management
Respond to reviews

Quickly and easily respond to reviews from within the platform.
Review encouragement

Entice survey respondents to publish reviews to sites like TripAdvisor and Google.

Follow-up & Resolution

4/5 features

AI Generated Reply Automation

Followup faster and more personalized to each user in less time with AI replies.
Workflow Management
Respond to reviews

Quickly and easily respond to reviews from within the platform.
Alerts & Notifications
Ticketing system

Use the ticketing system to communicate service shortcomings to the relevant person or department.
In-stay surveys

Send In-Stay Surveys while guests are still on property to identify any needs for service recovery.
Case Management

Streamline operations & drive service excellence. Ensure the timely resolution of issues that negatively impact guests’ stays and create remarkable experiences to exceed their expectations and drive positive reviews.

Reporting, Analytics & Insights

4/5 features

Sentiment Analysis
Revenue Reporting
Competitive Intelligence
Corporate Reporting
Reporting Dashboard
Competitive Benchmarking

Benchmark your hotel's performance against your competitors’ online review rankings.
Department level reporting

Monitor how each department is performing, spot trends, and set alerts to stay ahead of any issues.

Channels

4/5 features

Social Media
Tripadvisor
Booking.com
Google

Admin & Settings

4/5 features

Multi-property Management
Mobile Accessibility

STAAH Reviews Summary

4.9

Excellent

4 reviews

Ease of Use

4.9/5

Customer Support

5.0/5

ROI

4.6/5

Implementation

4.8/5

Recommended for

Channel Managers Ranked #17 out of 111

Booking Engine Ranked #34 out of 140

Website Design Ranked #19 out of 46

Reputation Management Ranked #16 out of 50

Upselling Software Ranked #27 out of 63

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Popularity by Segment

Size

3 | X-Small (1-9 room)

4 | Small (10-24 room)

10 | Medium (25-74 room)

12 | Large (75-199 room)

1 | X-Large (200+ room)

Country

26 | India

1 | Seychelles

1 | Thailand

1 | Australia

1 | New Zealand

1 | Brazil

Type

16 | Boutiques

16 | Luxury Hotels

15 | Airport/Conference Hotels

12 | Branded Hotels

11 | Limited Service & Budget Hotels

10 | Bed & Breakfast & Inns

10 | City Center Hotels

9 | Resorts

2 | RV Parks & Campgrounds

Region

27 | Asia Pacific

2 | Oceania

1 | South America

1 | Africa

STAAH Integrations

Company	Functionality
Asksuite 98% recommended by 677 hotels	Hotel Chatbots
Oracle Hospitality 91% recommended by 576 hotels	Property Management Systems
Mews 92% recommended by 569 hotels	Property Management Systems
RoomPriceGenie 96% recommended by 535 hotels	Revenue Management Systems
IDeaS 92% recommended by 519 hotels	Revenue Management Systems
Oaky 97% recommended by 402 hotels	Upselling Software
HOTELTIME 93% recommended by 341 hotels	Property Management Systems
The Hotels Network 95% recommended by 316 hotels	Direct Booking Tools +2 more
Hotelogix 97% recommended by 280 hotels	Property Management Systems
This integration hasn’t been verified by STAAH yet. Cendyn 89% recommended by 269 hotels

Browse all integrations (44)

Support

Unverified

STAAH has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates

2025

Learn more about the GCSC Certification

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Response Time

Slow

Recommended

95%

Preferred Time

Morning Afternoon Evening

Preferred Date

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Tomorrow (Monday)

December 17 (Tuesday)

December 18 (Wednesday)

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December 23 (Monday)

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First Name

Last Name

Job Title Work Email Hotel (or Hotel Group)

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Last Name

Job Title Work Email Hotel (or Hotel Group)

Which best describes you?

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STAAH ReviewMinder

What is STAAH?

SMS text messaging

Sentiment Analysis

Guest satisfaction surveys

Responsive surveys

Review encouragement

Email reminders

Customizable questions

Conditional logic

Segmented surveys

In-stay surveys

Tripadvisor Review Partner

SMS text messaging

Workflow Management

Respond to reviews

Review encouragement

AI Generated Reply Automation

Workflow Management

Respond to reviews

Alerts & Notifications

Ticketing system

In-stay surveys

Case Management

Sentiment Analysis

Revenue Reporting

Competitive Intelligence

Corporate Reporting

Reporting Dashboard

Competitive Benchmarking

Department level reporting

Social Media

Tripadvisor

Booking.com

Google

Multi-property Management

Mobile Accessibility

STAAH Reviews Summary

STAAH Pricing

STAAH Reviews

STAAH Integrations

Support

Unverified

Support Not Verified

Download the Free Guide

Download the Free Guide