Directful Alternatives & Competitors | Hotel Tech Report

10 Best Directful Alternatives 2025

0
HT Score

Leveraging AI and predictive analytics, our system determines when past guests are most likely to travel again and automatically triggers targeted SMS campaigns. These hyper-personalized messages enhance guest retention and substantially increase conversi...

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10 Alternatives & Competitors to Directful

#1

Actabl

87
HT Score

Send direct, automated, or hotel-wide broadcast messages to hotel guests, giving you multiple options for real-time, contactless communication.

Reviewers say compared to Directful, Actabl is

  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Less features
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Front Desk Agent in West Hollywood (United States)

Alice makes reaching residents so much faster than simply emailing them. Everybody is in the loop without having t...

Concierge in New York (United States)

The aesthetic The text feature is pretty good as well That you are able to access is from all type of computers ...

See all Actabl Reviews
#2

HiJiffy

88
HT Score

HiJiffy was founded in 2016 with the mission of developing the most advanced conversational AI for hospitality. Seeking the perfect connection between hotels and their guests, HiJiffy created a powerful Guest Communications Hub. Powered by its proprieta...

Reviewers say compared to Directful, HiJiffy is

  • More features
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Vice President of ECommerce

One of the best chatbots we found after we used few. Accuracy levels keep getting better as system learns. One fun...

Marketing and Communication Director

The experience has been great: - User interface - Liability - Effective and fast support

See all HiJiffy Reviews
#3

Canary Technologies

100
HT Score

Easily communicate with hotel guests at scale. Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.

Reviewers say compared to Directful, Canary Technologies is

  • More features
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Sales Admin. Asst.

The credit card authorization link generator is a fast way to help our guests with providing information quickly a...

Sales Manager

I like Canary Link 1st of all it's paperless, fast, secure. Most of my guests feel secure to fill out the canary l...

See all Canary Technologies Reviews

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Directful
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Launch comparison
#4

Bookboost AB

84
HT Score

Bookboost’s Unified Inbox is your gateway to streamlined guest interactions and elevated team efficiency. It seamlessly aggregates all customer interactions across channels. You can say goodbye to scattered messages and welcome a unified haven where you...

Reviewers say compared to Directful, Bookboost AB is

  • More features
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Assistent Manager

Great tool for offering extra messaging service on your website! Dashboard is very easy to use and the guys from B...

E-Commerce Manager

- Bundling of various communcation channels in one platform - Easy handling - Auto communication

See all Bookboost AB Reviews
#5

Shiji Group

71
HT Score

Reviewpro Reputation turns guest feedback into a powerful tool for smarter decisions and revenue growth. Track and respond to reviews in real time, benchmark your Global Review Index™ against competitors, and gather insights from over 100 sources in 45 la...

Reviewers say compared to Directful, Shiji Group is

  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Less features
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Assistance eCommerce Manager

We received immediate action and reply when we need assistance from them. Appreciate for their helping.

Owner

That you could see this in a report just like other free alternatives. You can see just a couple of your competit...

See all Shiji Group Reviews
#6

Smart Host GmbH

82
HT Score

Queries about offers are everyday life for your reception. With Smart Host correspondence management, your reception never loses track: we record all guest communication for you and bundle it to the created offers. This way you have everything in view, ca...

Reviewers say compared to Directful, Smart Host GmbH is

  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Less features
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Hotelbetriebswirt

The service is perfect, all wishes are implemented. If you need help there is always someone there. Requests are a...

hotel Balance

Fast processing, modern layout, BEST service - totally fast processing of problems, easy handling for guest bookin...

See all Smart Host GmbH Reviews
#7

Duve

98
HT Score

Duve's Communication Hub lets you connect with guests via email, chat, SMS, or WhatsApp. Automate responses, send mass communications, and personalize interactions, ensuring messages reach the right guests at the right time. Within Communication Hub, you'...

Reviewers say compared to Directful, Duve is

  • More features
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Manager

Wishbox is a great tool that passes the reception work to guests. We save a ton of time and staff hours by letting...

Commercial Manager

With dematerialised check-in, we save precious time in communicating and guiding the customer to his flat. Everyth...

See all Duve Reviews
#8

SiteMinder

83
HT Score

From emails to check in forms, in-room directories and review collection - Guest Engagement gives you everything you need to communicate with your guests, all in the one place. Send one-off or automated marketing and upsell communications that make your p...

Reviewers say compared to Directful, SiteMinder is

  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Less features
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Director of Sales

The support and the creativity of the GuestJoy team. Easy to use, customer friendly platform.

Front Desk

I liked the most service. Every time I needed help to manage my aparthotel, people were there to help and it made ...

See all SiteMinder Reviews
#9

Akia

32
HT Score

Akia is an AI-powered guest engagement platform designed to streamline operations and elevate guest satisfaction –through advanced automation, messaging, mobile check-in, digital surveys, F&B menus, arrival guides, and much more. All this is accomplished ...

Reviewers say compared to Directful, Akia is

  • More features
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Director of Operations

-Very user friendly for guests and hotel staff - Flexibility to tailor automated responses to guest queries -AI th...

Front Office Supervisor

Akia is amazing as it is so easy to use and makes contacting guests much easier. A great asset for the front desk ...

See all Akia Reviews
#10

alliants

25
HT Score

Our platform unifies guest communications, bookings, trip planning and much more. Manage your guest communications, from pre-arrival to post-stay, on one central platform. Guests can message you in their channel of choice including WhatsApp, FB Messenger,...

Reviewers say compared to Directful, alliants is

  • More features
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds

RECENT HOTELIER RECOMMENDATIONS

Hotel Manager

Love the translation feature, ease of use and user friendly. New team members find it similar to chatting on their...

Director of Rooms

- Easy to manage on the hotel side - Simple to use from a guest perspective - New, intuitive features are conside...

See all alliants Reviews