Smart Host GmbH Alternatives & Competitors | Hotel Tech Report

10 Best Smart Host GmbH Alternatives 2025

82
HT Score

Queries about offers are everyday life for your reception. With Smart Host correspondence management, your reception never loses track: we record all guest communication for you and bundle it to the created offers. This way you have everything in view, ca...

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10 Alternatives & Competitors to Smart Host GmbH

#1

alliants

25
HT Score

Our platform unifies guest communications, bookings, trip planning and much more. Manage your guest communications, from pre-arrival to post-stay, on one central platform. Guests can message you in their channel of choice including WhatsApp, FB Messenger,...

Reviewers say compared to Smart Host GmbH, alliants is

  • More features
  • Better for: Bed & Breakfast & Inns, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, RV Parks & Campgrounds, Vacation Rentals & Villas
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Boutiques, Branded Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts

RECENT HOTELIER RECOMMENDATIONS

Hotel Manager

Love the translation feature, ease of use and user friendly. New team members find it similar to chatting on their...

Director of Rooms

- Easy to manage on the hotel side - Simple to use from a guest perspective - New, intuitive features are conside...

See all alliants Reviews
#2

Shiji Group

71
HT Score

Reviewpro Reputation turns guest feedback into a powerful tool for smarter decisions and revenue growth. Track and respond to reviews in real time, benchmark your Global Review Index™ against competitors, and gather insights from over 100 sources in 45 la...

Reviewers say compared to Smart Host GmbH, Shiji Group is

  • Better for: Casinos, Extended Stay & Serviced Apartments, Vacation Rentals & Villas
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Less features
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds

RECENT HOTELIER RECOMMENDATIONS

Assistance eCommerce Manager

We received immediate action and reply when we need assistance from them. Appreciate for their helping.

Owner

That you could see this in a report just like other free alternatives. You can see just a couple of your competit...

See all Shiji Group Reviews
#3

HiJiffy

88
HT Score

HiJiffy was founded in 2016 with the mission of developing the most advanced conversational AI for hospitality. Seeking the perfect connection between hotels and their guests, HiJiffy created a powerful Guest Communications Hub. Powered by its proprieta...

Reviewers say compared to Smart Host GmbH, HiJiffy is

  • More features
  • Better for: Casinos, Extended Stay & Serviced Apartments, RV Parks & Campgrounds
  • More press mentions
  • Worse at support
  • Slower to reach ROI
  • Harder to use
  • Less highly recommended
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Vice President of ECommerce

One of the best chatbots we found after we used few. Accuracy levels keep getting better as system learns. One fun...

Marketing and Communication Director

The experience has been great: - User interface - Liability - Effective and fast support

See all HiJiffy Reviews

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#4

Canary Technologies

100
HT Score

Easily communicate with hotel guests at scale. Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.

Reviewers say compared to Smart Host GmbH, Canary Technologies is

  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • More press mentions
  • Worse at support
  • Worse for: Motels

RECENT HOTELIER RECOMMENDATIONS

Sales Admin. Asst.

The credit card authorization link generator is a fast way to help our guests with providing information quickly a...

Sales Manager

I like Canary Link 1st of all it's paperless, fast, secure. Most of my guests feel secure to fill out the canary l...

See all Canary Technologies Reviews
#5

Akia

73
HT Score

Akia is an AI-powered guest engagement platform designed to streamline operations and elevate guest satisfaction –through advanced automation, messaging, mobile check-in, digital surveys, F&B menus, arrival guides, and much more. All this is accomplished ...

Reviewers say compared to Smart Host GmbH, Akia is

  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • More press mentions
  • Worse at support
  • Worse for: Motels

RECENT HOTELIER RECOMMENDATIONS

Director of Operations

-Very user friendly for guests and hotel staff - Flexibility to tailor automated responses to guest queries -AI th...

Front Office Supervisor

Akia is amazing as it is so easy to use and makes contacting guests much easier. A great asset for the front desk ...

See all Akia Reviews
#6

DOWHAT

DOWHAT Messenger brings real-time communication capabilities to both staff and guests, ensuring everyone stays informed and connected. Our platform goes beyond simple messaging by offering a collaborative work tool through the innovative "Task Card" feat...

#7

SiteMinder

83
HT Score

From emails to check in forms, in-room directories and review collection - Guest Engagement gives you everything you need to communicate with your guests, all in the one place. Send one-off or automated marketing and upsell communications that make your p...

Reviewers say compared to Smart Host GmbH, SiteMinder is

  • Faster to reach ROI
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Hostels, Resorts, RV Parks & Campgrounds
  • More press mentions
  • Worse at support
  • Harder to use
  • Less features
  • Worse for: Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Vacation Rentals & Villas

RECENT HOTELIER RECOMMENDATIONS

Director of Sales

The support and the creativity of the GuestJoy team. Easy to use, customer friendly platform.

Front Desk

I liked the most service. Every time I needed help to manage my aparthotel, people were there to help and it made ...

See all SiteMinder Reviews
#8

Duve

99
HT Score

Duve's Communication Hub lets you connect with guests via email, chat, SMS, or WhatsApp. Automate responses, send mass communications, and personalize interactions, ensuring messages reach the right guests at the right time. Within Communication Hub, you'...

Reviewers say compared to Smart Host GmbH, Duve is

  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • More press mentions
  • Worse at support
  • Worse for: Motels

RECENT HOTELIER RECOMMENDATIONS

Manager

Wishbox is a great tool that passes the reception work to guests. We save a ton of time and staff hours by letting...

Commercial Manager

With dematerialised check-in, we save precious time in communicating and guiding the customer to his flat. Everyth...

See all Duve Reviews
#9

Actabl

87
HT Score

Send direct, automated, or hotel-wide broadcast messages to hotel guests, giving you multiple options for real-time, contactless communication.

Reviewers say compared to Smart Host GmbH, Actabl is

  • Faster to reach ROI
  • Better for: Casinos, City Center Hotels, Hostels, Limited Service & Budget Hotels, RV Parks & Campgrounds, Vacation Rentals & Villas
  • More press mentions
  • Worse at support
  • Harder to use
  • Less highly recommended
  • Less features
  • Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Luxury Hotels, Motels, Other, Resorts

RECENT HOTELIER RECOMMENDATIONS

Front Desk Agent in West Hollywood (United States)

Alice makes reaching residents so much faster than simply emailing them. Everybody is in the loop without having t...

Concierge in New York (United States)

The aesthetic The text feature is pretty good as well That you are able to access is from all type of computers ...

See all Actabl Reviews
#10

Bookboost AB

84
HT Score

Bookboost’s Unified Inbox is your gateway to streamlined guest interactions and elevated team efficiency. It seamlessly aggregates all customer interactions across channels. You can say goodbye to scattered messages and welcome a unified haven where you...

Reviewers say compared to Smart Host GmbH, Bookboost AB is

  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
  • More press mentions
  • Worse at support

RECENT HOTELIER RECOMMENDATIONS

Assistent Manager

Great tool for offering extra messaging service on your website! Dashboard is very easy to use and the guys from B...

E-Commerce Manager

- Bundling of various communcation channels in one platform - Easy handling - Auto communication

See all Bookboost AB Reviews