Canary Upsells is the complete upselling tool for hotels that immediately increases revenues.
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ChargeAutomation - Upsell
4.9 (22 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ChargeAutomation - Upsell
Unranked in Upselling Software
Upsell During Pre Check-In
98% recommended by 49 hotels
ChargeAutomation is popular in United States of America with 17 hoteliers leaving an average rating of 98%.
What is ChargeAutomation?
Founded in 2015 | Headquarters in Toronto (Canada) | 10 employees
ChargeAutomation - Upsell is a guest engagement and revenue optimization tool designed for property managers. The platform enables property owners to create memorable experiences for guests by offering tailored upsell options that can be purchased during pre-check-in or through a guest portal during their stay. This flexibility allows for upsells to be made by request or via instant purchase, enhancing convenience for both the property manager and the guest.
Key features include:
- **Customizable Per Property & Type**: Tailor upsell offerings to fit the unique characteristics and needs of each property.
- **Auto Reminders**: Ensure guests are reminded of upsell opportunities at optimal times, boosting conversion rates.
- **Timing Flexibility**: Offer upsells pre-arrival, in-stay, and post-stay to maximize revenue opportunities.
- **Custom Upsell Options**: Create and offer custom upsell packages that align with your property’s specific amenities and services.
ChargeAutomation - Upsell helps you drive additional revenue, with the potential to increase earnings by up to $25 per booking, while simultaneously enhancing guest satisfaction by providing personalized service options. This tool seamlessly integrates into your current property management operations, making it a valuable addition to any hospitality business.
Capabilities
ChargeAutomation doesn’t have any benefits or use cases available
Features
Content Management
4/5 features
Customer Profiles
4/5 features
Guest Communication
4/5 features
Fulfillment & Payments
4/5 features
Analytics/Reporting
4/5 features
Multi-Prop Management
4/5 features
Other
1/1 features
ChargeAutomation Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, ChargeAutomation - Upsell is the #19 most trending product in the Upselling Software category (out of 63) and the #1040 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreChargeAutomation’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
ChargeAutomation Pricing
Pricing Available By Request
ChargeAutomation has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Upsell - increase revenue with a personal touch
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Popularity by Segment
Size
12 | X-Small (1-9 room)
5 | Small (10-24 room)
10 | Medium (25-74 room)
15 | Large (75-199 room)
7 | X-Large (200+ room)
Country
17 | United States of America
10 | United Kingdom
3 | Canada
2 | France
1 | Philippines
1 | Mexico
1 | Argentina
1 | Japan
1 | Serbia
1 | Germany
1 | Korea, South
1 | Greece
1 | Ukraine
1 | Cyprus
1 | Portugal
1 | Italy
1 | Romania
1 | Spain
Type
30 | Vacation Rentals & Villas
18 | Extended Stay & Serviced Apartments
10 | Boutiques
10 | Limited Service & Budget Hotels
9 | Resorts
8 | Bed & Breakfast & Inns
8 | City Center Hotels
7 | Luxury Hotels
5 | Branded Hotels
4 | Airport/Conference Hotels
1 | Casinos
1 | Hostels
1 | RV Parks & Campgrounds
Region
21 | North America
21 | Europe
3 | Asia Pacific
1 | South America
Category
44 | Contactless Check-in
22 | Upselling Software
18 | Cyber Security & Fraud Prevention
Hotelier Rating
Looking for specific info?
0
WORST EXPERIENCE EVER!
Managing Partner from 1 to 4 room Boutique in Tagaytay (Philippines)
Verified
3 months ago
NONE AT ALL. Worst Customer service experience. Scam all the way. All about blame. Took all my payments without me using their services. OVERPAYMENTS!!
Philippines
Philippines
Managing Partner
X-Small Hotel
10
Seamless experience; unbelievable value.
Director from 25-49 room Boutique in Paris (France)
Verified
8 months ago
Seamless experience; we gain incredible value from this software. Not only does it enhance our fundamental processes required but goes above and beyod as it ensures a slick experience for us (client) and our guests alike. Super intuitive, valuable, responsive and affordable. Genuinely incredibly impressed.
France
France
Director
Medium Hotel
10
Great Experience! A great tool for the host!
Property Manager from 100 to 199 room Boutique in Nashville (United States of America)
Verified
10 months ago
We have been using ChargeAutomation software for our vacation rentals when guests book on OTAs platforms. This software has been a great tool for the hosts in running the business. The features of pre check-in requirements help process everything. From bookings, reservation deposits, collecting payments from the guests that securely collect...
United States of America
United States of America
Property Manager
Large Hotel
10
Exemplary Service Meets Digital Efficiency
STR Owner from 1 to 4 room Vacation Rentals & Villa in Kassel (Germany)
Verified
11 months ago
Charge Automation impressively streamlines the guest experience for hotels and vacation rentals with its suite of digital solutions. From contactless check-ins to automated payment processing and upselling features, the system notably boosts operational efficiency and revenue. What stands out the most, however, is their exemplary customer s...
Germany
Germany
STR Owner
X-Small Hotel
10
Great tool for hosts to collect payments and offer a self service portal to guests
Manager from 10 to 24 room Casino in Cripple Creek (United States of America)
Verified
14 months ago
We use Charge Automation to collect security deposits, rental agreements, and some payments from guests when they book on various platforms. We also use it to offer upsells and give check-in info once a guest has completed their pre check in form. It's very nice to have a unified and automated system to handle this and allow guests to self...
United States of America
United States of America
Manager
Small Hotel
10
Super easy system for online check-ins and online accommodation information passing to our guests.
Host at B2 Apartments from 100 to 199 room Boutique in Seoul (Korea, South)
Verified
16 months ago
How it was super duper easy to implement and work with this system. Also the staff is very responsive to any issues appeared and helped in time.
Korea, South
Korea, South
Host at B2 Apartments
Large Hotel
10
Unlock More Convenience: Elevate Your Stay with upsell Software for Late Check-Outs and Early Check-Ins
Front Desk from 75-99 room Branded Hotel in Mexico City (Mexico)
Verified
17 months ago
Increase Revenue: The upsell software enables you to maximize our revenue potential by offering late check-outs and early check-ins as premium services, capturing additional revenue from guests who desire flexible scheduling.Enhanced Guest Experience: By providing the option for late check-outs and early check-ins, we can significantly impr...
Mexico
Mexico
Front Desk
Large Hotel
10
Unlock More Convenience: Elevate Your Stay with upsell Software for Late Check-Outs and Early Check-Ins
Front Desk from 75-99 room Branded Hotel in Mexico City (Mexico)
Verified
17 months ago
Increase Revenue: The upsell software enables you to maximize our revenue potential by offering late check-outs and early check-ins as premium services, capturing additional revenue from guests who desire flexible scheduling.Enhanced Guest Experience: By providing the option for late check-outs and early check-ins, we can significantly impr...
Mexico
Mexico
Front Desk
Large Hotel
9
Very accommodating support and reliable system
Guest Services Team from 100 to 199 room City Center Hotel in Kalispell (United States of America)
Verified
2 years ago
charge automation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
United States of America
United States of America
Guest Services Team
Large Hotel
9
Customer support is amazing. Get on a call = done!
GM from 1 to 4 room Vacation Rentals & Villa in Willemstad (Caribbean)
Verified
2 years ago
Whatever software you need or use, there is always a learning curve and help from customer support is sometimes needed. Same day support is available, saving time & money
The Automatic cash feature with Stripe is amazing :) After that the upsell feature is really cool and I'm sure it's gonna make some extra money
Caribbean
Caribbean
GM
X-Small Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
It is doing what it's name is saying - complete automatization of charges, authorizations based on cancellation policy and it even refund chargebacks/charges if needed according to the cancellation policy too. Saving dozen of hours each week for each property owner and it has extremely smooth integration with out PMS too so our clients are benefiting it double!
Showing all answers to: "What does this product or service do well?"
It is doing what it's name is saying - complete automatization of charges, authorizations based on cancellation policy and it even refund chargebacks/charges if needed according to the cancellation policy too. Saving dozen of hours each week for each property owner and it has extremely smooth integration with out PMS too so our clients are benefiting it double!
Question:
What differentiates this product or service from the competition?
Answer:
They have full box of products and they have integration with almost every payment provider in the world which is completely unique in the market + they have integrations with almost every PMS that exist out there means any person can use them (for a very low price too)
Showing all answers to: "What differentiates this product or service from the competition?"
They have full box of products and they have integration with almost every payment provider in the world which is completely unique in the market + they have integrations with almost every PMS that exist out there means any person can use them (for a very low price too)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you want to save hours each week and ton of papers and notes about charges and pre-authorizations than you should start using ChargeAutomation as soon as possible as it is huge nerve saver in the busy times.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you want to save hours each week and ton of papers and notes about charges and pre-authorizations than you should start using ChargeAutomation as soon as possible as it is huge nerve saver in the busy times.
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ChargeAutomation Integrations
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Support
Unverified
ChargeAutomation has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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