ChargeAutomation - Upsell

4.9 (22 REVIEWS)

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0 out of 100
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ChargeAutomation - Upsell

5.0 (22 REVIEWS)

Unranked in Upselling Software

Upsell During Pre Check-In

98% recommended by 49 hotels

ChargeAutomation is popular in United States of America with 17 hoteliers leaving an average rating of 98%.

Bell avatar Bell - AI powered product analyst

I analyzed all of ChargeAutomation’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Support

Supportive

Hoteliers often express significant dissatisfaction with the support provided by ChargeAutomation's Upselling Software. They report that customer support is largely inaccessible, with difficulties in contacting the team via standard channels like chat, phone, or email. When issues arise, responses are not prompt, leading to prolonged frustrations and unresolved problems. Additionally, there are concerns about the support team’s expertise, as users frequently encounter staff who lack the knowledge to effectively troubleshoot or solve issues. Furthermore, hoteliers note a lack of helpful resources such as FAQs, tutorials, or detailed documentation, which exacerbates onboarding challenges and complicates new user training. Overall, the consensus among hoteliers is that the customer support of ChargeAutomation does not meet the necessary standards expected by users needing reliable assistance.

STR Owner

12 months ago

Verified

... Exemplary Service Meets Digital Efficiency ...

See full review

STR Owner

12 months ago

Verified

... Exemplary Service Meets Digital Efficiency ...

See full review

STR Owner

12 months ago

Verified

... Charge Automation impressively streamlines the guest experience for hotels and vacation rentals with its suite of digital solutions. From contactless check-ins to automated payment processing and upselling features, the system notably boosts operational efficiency and revenue. What stands out the most, however, is their exemplary customer service. The support team is responsive, knowledgeable, and genuinely ...

See full review

Managing Partner

4 months ago

Verified

... WORST EXPERIENCE EVER! ...

See full review

Managing Partner

4 months ago

Verified

... WORST EXPERIENCE EVER! ...

See full review

Managing Partner

4 months ago

Verified

... **Rating: 0 star** ( if i could give a -10, I would. Worst experience i ever had! Our experience with ChargeAutomation has been an absolute nightmare. Despite not using any of their services for an entire year, we were forced into a non-refundable contract. We subscribed based on misleading claims that ChargeAutomation could easily integrate with PayPal Business. However, we later discovered that additional, undisclosed steps were required. This bait-and-switch tactic cost us valuable time and money. The layers of coordination—starting from Hostaway to ChargeAutomation, then to Cybersource, GlobalPay, and Paynamics—added nothing but financial burden. This tangled mess has been incredibly ...

See full review

Managing Partner

4 months ago

Verified

... **Rating: 0 star** ( if i could give a -10, I would. Worst experience i ever had! Our experience with ChargeAutomation has been an absolute nightmare. Despite not using any of their services for an entire year, we were forced into a non-refundable contract. We subscribed based on misleading claims that ChargeAutomation could easily integrate with PayPal Business. However, we later discovered that additional, undisclosed steps were required. This bait-and-switch tactic cost us valuable time and money. The layers of coordination—starting from Hostaway to ChargeAutomation, then to Cybersource, GlobalPay, and Paynamics—added nothing but financial burden. This tangled mess has been incredibly frustrating and costly, with no benefit to our business whatsoever. The customer service is abysmal. Ian ...

See full review

Managing Partner

4 months ago

Verified

... **Rating: 0 star** ( if i could give a -10, I would. Worst experience i ever had! Our experience with ChargeAutomation has been an absolute nightmare. Despite not using any of their services for an entire year, we were forced into a non-refundable contract. We subscribed based on misleading claims that ChargeAutomation could easily integrate with PayPal Business. However, we later discovered that additional, undisclosed steps were required. This bait-and-switch tactic cost us valuable time and money. The layers of coordination—starting from Hostaway to ChargeAutomation, then to Cybersource, GlobalPay, and Paynamics—added nothing but financial burden. This tangled mess has been incredibly frustrating and costly, with no benefit to our business whatsoever. The customer service is abysmal. Ian from ChargeAutomation not only refused our refund request but also fought with us when we tried to discuss our concerns. He even made a fuss about the negative review we left, showing a complete lack ...

See full review

Automation

Streamlined

Hoteliers often appreciate ChargeAutomation's upselling software for its effective automation capabilities. They emphasize that the automated processes significantly reduce manual tasks, allowing hoteliers to save time and focus on other critical aspects of their business. The software's ability to streamline workflows is a particular highlight, minimizing human errors and enhancing overall efficiency. Hoteliers also note that the automation tools are intuitive to use, making the transition smoother for users.

STR Owner

12 months ago

Verified

... Exemplary Service Meets Digital Efficiency ...

See full review

STR Owner

12 months ago

Verified

... Charge Automation impressively streamlines the guest experience for hotels and vacation rentals with its suite of digital solutions. From contactless check-ins to automated payment processing and ...

See full review

STR Owner

12 months ago

Verified

... Charge Automation impressively streamlines the guest experience for hotels and vacation rentals with its suite of digital solutions. From contactless check-ins to automated payment processing and ...

See full review

Property Manager

11 months ago

Verified

... Great Experience! A great tool for the host! ...

See full review

Integrations

Connected

Hoteliers often highlight the challenges with ChargeAutomation's integrations, particularly noting difficulties in setup and reliability issues. While the software claims to integrate seamlessly with various systems, some users have reported impediments in achieving consistent synchronization. Additionally, the initial impression that integrations would be straightforward and effortless sometimes leads to frustration when complexities arise, requiring more effort and time than anticipated.

Property Manager

11 months ago

Verified

... We have been using ChargeAutomation software for our vacation rentals when guests book on OTAs platforms. This software has been a great tool for the hosts in running the business. The features of pre check-in requirements help process everything. From bookings, reservation deposits, collecting payments from the guests that securely collect data security, uploading primary documents that are used to validate the guests' identity to payment automation that works well. The payment to collect link from ChargeAutomation is helpful to remind the guest through emails and collect full or partial payments. When there's an issue of charging the guest for their payment using the card they've added, it makes you aware of the issue especially when it notifies you that their card has been declined. With this, you have to inform the guest through emails or channel messaging and let them make the necessary verification of the card they have added. To share our experience, we had one guest who attempted to make payments multiple times but the card was always declined. We tried to charge the guest on our end using the card she added but the same issue we had encountered. So, we emailed the guest and informed her to verify her card details or she may call her credit card company. Everything went well after a thorough verification. The activity log is also helpful as a host to make us aware of the activity performed throughout the payment processing. Creating upsell services is easy to manage to send requests to the guest and we would love to create additional upsells that are in there. We also love how everything syncs in real ...

See full review

Managing Partner

4 months ago

Verified

... **Rating: 0 star** ( if i could give a -10, I would. Worst experience i ever had! Our experience with ChargeAutomation has been an absolute nightmare. Despite not using any of their services for an entire year, we were forced into a non-refundable contract. We subscribed based on misleading claims that ChargeAutomation could easily integrate with PayPal Business. However, we later discovered that additional, undisclosed ...

See full review

Value

Balanced

Hoteliers often appreciate the value that ChargeAutomation's Upselling Software brings, as it enhances critical business processes and improves client and guest experiences. This software is viewed as super intuitive, providing incredible value by seamlessly integrating into existing operations, which aids in automating fundamental tasks, ensuring payments are collected, and reducing manual errors. Despite varying opinions, those who favor the software highlight that its responsive, intuitive nature adds immense value to their operations, making it both a cost-effective and transformative tool for managing vacation rental businesses.

Property Manager

11 months ago

Verified

... We have been using ChargeAutomation software for our vacation rentals when guests book on OTAs platforms. This software has been a great tool for the hosts in running the business. The features of pre check-in requirements help process everything. From bookings, reservation deposits, collecting payments from the guests that securely collect data security, uploading primary documents that are used to validate the guests' identity to payment automation that works well. The payment to collect link from ChargeAutomation is helpful to remind the guest through emails and collect full or partial payments. When there's an issue of charging the guest for their payment using the card they've added, it makes you aware of the issue especially when it notifies you that their card has been declined. With this, you have to inform the guest through emails or channel messaging and let them make the necessary verification of the card they have added. To share our experience, we had one guest who attempted to make payments multiple times but the card was always declined. We tried to charge the guest on our end using the card she added but the same issue we had encountered. So, we emailed the guest and informed her to verify her card details or she may call her credit card company. Everything went well after a thorough verification. The activity log is also helpful as a host to make us aware of the activity performed throughout the payment processing. Creating upsell ...

See full review

Director

9 months ago

Verified

... Seamless experience; unbelievable value. ...

See full review

Director

9 months ago

Verified

... Seamless experience; we gain incredible value from this software. Not only does it enhance our fundamental processes required but goes above and beyod as it ensures a slick experience for us (client) and our guests alike. Super intuitive, valuable, responsive and affordable. Genuinely incredibly ...

See full review

Director

9 months ago

Verified

See full review

Director

9 months ago

Verified

... Seamless experience; we gain incredible value from this software. Not only does it enhance our fundamental processes required but goes above and beyod as it ensures a slick experience for us (client) ...

See full review

Managing Partner

4 months ago

Verified

... NONE AT ALL. Worst Customer service experience. Scam all the way. All about blame. Took all my payments without me using their services. OVERPAYMENTS!! ...

See full review

Managing Partner

4 months ago

Verified

... **Rating: 0 star** ( if i could give a -10, I would. Worst experience i ever had! Our experience with ChargeAutomation has been an absolute nightmare. Despite not using any of their services for an entire year, we were forced into a non-refundable contract. We subscribed based on misleading ...

See full review

Managing Partner

4 months ago

Verified

... **Rating: 0 star** ( if i could give a -10, I would. Worst experience i ever had! Our experience with ChargeAutomation has been an absolute nightmare. Despite not using any of their services for an entire year, we were forced into a non-refundable contract. We subscribed based on misleading claims that ChargeAutomation could easily integrate with PayPal Business. However, we later discovered that additional, undisclosed steps were required. This bait ...

See full review

Managing Partner

4 months ago

Verified

... **Rating: 0 star** ( if i could give a -10, I would. Worst experience i ever had! Our experience with ChargeAutomation has been an absolute nightmare. Despite not using any of their services for an entire year, we were forced into a non-refundable contract. We subscribed based on misleading claims that ChargeAutomation could easily integrate with PayPal Business. However, we later discovered that additional, undisclosed steps were required. This bait-and-switch tactic cost us valuable time and money. The layers of coordination—starting from Hostaway to ChargeAutomation, then to Cybersource, GlobalPay, and Paynamics—added nothing but financial ...

See full review

Functionality

Balanced

Hoteliers often highlight the functionality of ChargeAutomation's software, noting that it performs core tasks like booking and reporting effectively. The pre-check-in requirements streamline the processing of reservations, deposits, and collections, which are crucial in the vacation rental business. Despite its value in enhancing fundamental processes, some users have found issues with its reliability. They report that misleading claims about integrations, especially with payment systems, create complications and additional steps. This has led to frustration due to financial burdens and coordination chaos, impacting overall functionality negatively. The software integrates well with other platforms, but these unforeseen complexities diminish user satisfaction in terms of smooth operation and ease of integration.

STR Owner

12 months ago

Verified

... Charge Automation impressively streamlines the guest experience for hotels and vacation rentals with its suite of digital solutions. From contactless check-ins to automated payment processing and ...

See full review

STR Owner

12 months ago

Verified

... While the system is incredibly functional, an enhancement I’d like to see is the addition of a feature for managing billing addresses. ...

See full review

STR Owner

12 months ago

Verified

... Charge Automation impressively streamlines the guest experience for hotels and vacation rentals with its suite of digital solutions. From contactless check-ins to automated payment processing and upselling feature ...

See full review

STR Owner

12 months ago

Verified

... While the system is incredibly functional, an enhancement I’d like to see is the addition of a feature for managing billing addresses. ...

See full review

Property Manager

11 months ago

Verified

... We have been using ChargeAutomation software for our vacation rentals when guests book on OTAs platforms. This software has been a great tool for the hosts in running the business. The features of pre ...

See full review

Property Manager

11 months ago

Verified

... We have been using ChargeAutomation software for our vacation rentals when guests book on OTAs platforms. This software has been a great tool for the hosts in running the business. The features of pre check-in requirements help process everything. From bookings, reservation ...

See full review

Property Manager

11 months ago

Verified

... We have been using ChargeAutomation software for our vacation rentals when guests book on OTAs platforms. This software has been a great tool for the hosts in running the business. The features of pre check-in requirements help process everything. From bookings, reservation deposits, collecting ...

See full review

Property Manager

11 months ago

Verified

... We have been using ChargeAutomation software for our vacation rentals when guests book on OTAs platforms. This software has been a great tool for the hosts in running the business. The features of pre check-in requirements help process everything. From bookings, reservation deposits, collect ...

See full review

Director

9 months ago

Verified

... Seamless experience; we gain incredible value from this software. Not only does it enhance our fundamental processes required but goes above and beyod as it ensures a slick experience for us (client) ...

See full review

Director

9 months ago

Verified

... Seamless experience; we gain incredible value from this software. Not only does it enhance our fundamental processes required but goes above and beyod as it ensures a slick experience for us (client) and our guests alike. Super intuitive, valuable ...

See full review

Managing Partner

4 months ago

Verified

... **Rating: 0 star** ( if i could give a -10, I would. Worst experience i ever had! Our experience with ChargeAutomation has been an absolute nightmare. Despite not using any of their services for an ...

See full review

Managing Partner

4 months ago

Verified

... **Rating: 0 star** ( if i could give a -10, I would. Worst experience i ever had! Our experience with ChargeAutomation has been an absolute nightmare. Despite not using any of their services for an entire year, we were forced into a non-refundable contract. We subscribed based on misleading claims that ChargeAutomation could easily integrate with PayPal Business. However, we later discovered that additional, undisclosed steps were required. This bait-and-switch tactic cost us valuable time and money. The layers of coordination—starting from Hostaway to ChargeAutomation, then to Cybersource, GlobalPay, and Paynamics—added nothing but financial burden. This tangled mess has been incredibly frustrating and costly, with no benefit to our business whatsoever. The customer service is abysmal. Ian from ChargeAutomation not only refused our refund request but also fought with us when we tried to discuss our concerns. He even made a fuss about the negative ...

See full review
Powered by AI

What Types of Hotels ChargeAutomation is Popular For

Size

15 | Large (75-199 room)

10 | Medium (25-74 room)

5 | Small (10-24 room)

7 | X-Large (200+ room)

12 | X-Small (1-9 room)

Country

17 | United States of America

10 | United Kingdom

3 | Canada

2 | France

1 | Philippines

1 | Mexico

1 | Argentina

1 | Japan

1 | Serbia

1 | Germany

1 | Korea, South

1 | Greece

1 | Ukraine

1 | Cyprus

1 | Portugal

1 | Italy

1 | Romania

1 | Spain

Type

8 | Bed & Breakfast & Inns

10 | Boutiques

5 | Branded Hotels

1 | Casinos

8 | City Center Hotels

4 | Airport/Conference Hotels

18 | Extended Stay & Serviced Apartments

1 | Hostels

10 | Limited Service & Budget Hotels

7 | Luxury Hotels

9 | Resorts

1 | RV Parks & Campgrounds

30 | Vacation Rentals & Villas

Region

21 | North America

21 | Europe

3 | Asia Pacific

1 | South America

Category

44 | Contactless Check-in

22 | Upselling Software

18 | Cyber Security & Fraud Prevention

Didn’t find what you were looking for?

What is ChargeAutomation?

Founded in 2015 | Headquarters in Toronto (Canada) | 10 employees
ChargeAutomation - Upsell is a guest engagement and revenue optimization tool designed for property managers. The platform enables property owners to create memorable experiences for guests by offering tailored upsell options that can be purchased during pre-check-in or through a guest portal during their stay. This flexibility allows for upsells to be made by request or via instant purchase, enhancing convenience for both the property manager and the guest. Key features include: - **Customizable Per Property & Type**: Tailor upsell offerings to fit the unique characteristics and needs of each property. - **Auto Reminders**: Ensure guests are reminded of upsell opportunities at optimal times, boosting conversion rates. - **Timing Flexibility**: Offer upsells pre-arrival, in-stay, and post-stay to maximize revenue opportunities. - **Custom Upsell Options**: Create and offer custom upsell packages that align with your property’s specific amenities and services. ChargeAutomation - Upsell helps you drive additional revenue, with the potential to increase earnings by up to $25 per booking, while simultaneously enhancing guest satisfaction by providing personalized service options. This tool seamlessly integrates into your current property management operations, making it a valuable addition to any hospitality business.

Capabilities

profile-empty-state.svg

ChargeAutomation doesn’t have any benefits or use cases available

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

ChargeAutomation Reviews Summary

4.9
Excellent
22 reviews
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Vacation Rentals & Villas 96% recommended by 30 Vacation Rentals & Villas
Extended Stay & Serviced Apartments 99% recommended by 18 Extended Stay & Serviced Apartments
Limited Service & Budget Hotels 96% recommended by 10 Limited Service & Budget Hotels
Boutiques 93% recommended by 10 Boutiques
Resorts 93% recommended by 9 Resorts
Bed & Breakfast & Inns 99% recommended by 8 Bed & Breakfast & Inns
City Center Hotels 98% recommended by 8 City Center Hotels
Luxury Hotels 91% recommended by 7 Luxury Hotels
Branded Hotels 97% recommended by 5 Branded Hotels
Airport/Conference Hotels 99% recommended by 4 Airport/Conference Hotels
Casinos 100% recommended by 1 Casinos
Hostels 100% recommended by 1 Hostels
RV Parks & Campgrounds 100% recommended by 1 RV Parks & Campgrounds

Achievements

Trending Product

This vendor's trending score is rising, ChargeAutomation - Upsell is the #19 most trending product in the Upselling Software category (out of 63) and the #1160 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

ChargeAutomation’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

ChargeAutomation Pricing

Pricing Available By Request

ChargeAutomation has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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ChargeAutomation Reviews

Hotelier Rating

Excellent
47
Very Good
1
Average
0
Poor
0
Terrible
1

Property Size

  • X-Small (12)
  • Small (5)
  • Medium (10)
  • Large (15)
  • X-Large (7)

Country

  • United States of America
    United States of America
    (17)
  • United Kingdom
    United Kingdom
    (10)
  • Canada
    Canada
    (3)
  • France
    France
    (2)
  • Philippines
    Philippines
    (1)
  • Mexico
    Mexico
    (1)
  • Argentina
    Argentina
    (1)
  • Japan
    Japan
    (1)
  • Serbia
    Serbia
    (1)
  • Germany
    Germany
    (1)
  • Korea, South
    Korea, South
    (1)
  • Greece
    Greece
    (1)
  • Ukraine
    Ukraine
    (1)
  • Cyprus
    Cyprus
    (1)
  • Portugal
    Portugal
    (1)
  • Italy
    Italy
    (1)
  • Romania
    Romania
    (1)
  • Spain
    Spain
    (1)

Region

  • North America
    North America
    (21)
  • Europe
    Europe
    (21)
  • Asia Pacific
    Asia Pacific
    (3)
  • South America
    South America
    (1)

Looking for specific info?

0

WORST EXPERIENCE EVER!

Managing Partner from 1 to 4 room Boutique in Tagaytay (Philippines)

Verified
4 months ago
NONE AT ALL. Worst Customer service experience. Scam all the way. All about blame. Took all my payments without me using their services. OVERPAYMENTS!!
Country Philippines
Managing Partner
X-Small Hotel
Share review
10

Seamless experience; unbelievable value.

Director from 25-49 room Boutique in Paris (France)

Verified
9 months ago
Seamless experience; we gain incredible value from this software. Not only does it enhance our fundamental processes required but goes above and beyod as it ensures a slick experience for us (client) and our guests alike. Super intuitive, valuable, responsive and affordable. Genuinely incredibly impressed.
Country France
Director
Medium Hotel
Share review
10

Great Experience! A great tool for the host!

Property Manager from 100 to 199 room Boutique in Nashville (United States of America)

Verified
11 months ago
We have been using ChargeAutomation software for our vacation rentals when guests book on OTAs platforms. This software has been a great tool for the hosts in running the business. The features of pre check-in requirements help process everything. From bookings, reservation deposits, collecting payments from the guests that securely collect...
Country United States of America
Property Manager
Large Hotel
Share review
10

Exemplary Service Meets Digital Efficiency

STR Owner from 1 to 4 room Vacation Rentals & Villa in Kassel (Germany)

Verified
12 months ago
Charge Automation impressively streamlines the guest experience for hotels and vacation rentals with its suite of digital solutions. From contactless check-ins to automated payment processing and upselling features, the system notably boosts operational efficiency and revenue. What stands out the most, however, is their exemplary customer s...
Country Germany
STR Owner
X-Small Hotel
Share review
10

Great tool for hosts to collect payments and offer a self service portal to guests

Manager from 10 to 24 room Casino in Cripple Creek (United States of America)

Verified
15 months ago
We use Charge Automation to collect security deposits, rental agreements, and some payments from guests when they book on various platforms. We also use it to offer upsells and give check-in info once a guest has completed their pre check in form. It's very nice to have a unified and automated system to handle this and allow guests to self...
Country United States of America
Manager
Small Hotel
Share review
10

Super easy system for online check-ins and online accommodation information passing to our guests.

Host at B2 Apartments from 100 to 199 room Boutique in Seoul (Korea, South)

Verified
17 months ago
How it was super duper easy to implement and work with this system. Also the staff is very responsive to any issues appeared and helped in time.
Country Korea, South
Host at B2 Apartments
Large Hotel
Share review
10

Unlock More Convenience: Elevate Your Stay with upsell Software for Late Check-Outs and Early Check-Ins

Front Desk from 75-99 room Branded Hotel in Mexico City (Mexico)

Verified
18 months ago
Increase Revenue: The upsell software enables you to maximize our revenue potential by offering late check-outs and early check-ins as premium services, capturing additional revenue from guests who desire flexible scheduling.Enhanced Guest Experience: By providing the option for late check-outs and early check-ins, we can significantly impr...
Country Mexico
Front Desk
Large Hotel
Share review
10

Unlock More Convenience: Elevate Your Stay with upsell Software for Late Check-Outs and Early Check-Ins

Front Desk from 75-99 room Branded Hotel in Mexico City (Mexico)

Verified
18 months ago
Increase Revenue: The upsell software enables you to maximize our revenue potential by offering late check-outs and early check-ins as premium services, capturing additional revenue from guests who desire flexible scheduling.Enhanced Guest Experience: By providing the option for late check-outs and early check-ins, we can significantly impr...
Country Mexico
Front Desk
Large Hotel
Share review
9

Very accommodating support and reliable system

Guest Services Team from 100 to 199 room City Center Hotel in Kalispell (United States of America)

Verified
2 years ago
charge automation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
Country United States of America
Guest Services Team
Large Hotel
Share review
9

Customer support is amazing. Get on a call = done!

GM from 1 to 4 room Vacation Rentals & Villa in Willemstad (Caribbean)

Verified
2 years ago
Whatever software you need or use, there is always a learning curve and help from customer support is sometimes needed. Same day support is available, saving time & money The Automatic cash feature with Stripe is amazing :) After that the upsell feature is really cool and I'm sure it's gonna make some extra money
Country Caribbean
GM
X-Small Hotel
Share review
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

It is doing what it's name is saying - complete automatization of charges, authorizations based on cancellation policy and it even refund chargebacks/charges if needed according to the cancellation policy too. Saving dozen of hours each week for each property owner and it has extremely smooth integration with out PMS too so our clients are benefiting it double!

by Ilija Milovic (OTASync) on January 12, 2025

Question:

What differentiates this product or service from the competition?

Answer:

They have full box of products and they have integration with almost every payment provider in the world which is completely unique in the market + they have integrations with almost every PMS that exist out there means any person can use them (for a very low price too)

by Ilija Milovic (OTASync) on January 12, 2025

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you want to save hours each week and ton of papers and notes about charges and pre-authorizations than you should start using ChargeAutomation as soon as possible as it is huge nerve saver in the busy times.

by Ilija Milovic (OTASync) on January 12, 2025

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Ilija Milovic CTO @ OTASync
RecommendationAvatar
Ilija Milovic CTO @ OTASync
Are you a consultant or vendor that recommends ChargeAutomation? Leave a recommendation

ChargeAutomation Integrations

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Support

Unverified

ChargeAutomation has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

Request a Quote

Response Time

Less than a day

Recommended

98%

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