ChargeAutomation - Upsell

4.9 (22 REVIEWS)

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0 out of 100
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ChargeAutomation - Upsell

Unranked in Upselling Software

Boost Revenue & Enhance Guest Experience with Smart Upsells

More than 50% of ChargeAutomation’s reviews come from United States.

What is ChargeAutomation?

Founded in 2015 | Headquarters in Toronto (Canada) | 10 employees
ChargeAutomation - Upsell is a guest engagement and revenue optimization tool designed for property managers. The platform enables property owners to create memorable experiences for guests by offering tailored upsell options that can be purchased during pre-check-in or through a guest portal during their stay. This flexibility allows for upsells to be made by request or via instant purchase, enhancing convenience for both the property manager and the guest. Key features include: - **Customizable Per Property & Type**: Tailor upsell offerings to fit the unique characteristics and needs of each property. - **Auto Reminders**: Ensure guests are reminded of upsell opportunities at optimal times, boosting conversion rates. - **Timing Flexibility**: Offer upsells pre-arrival, in-stay, and post-stay to maximize revenue opportunities. - **Custom Upsell Options**: Create and offer custom upsell packages that align with your property’s specific amenities and services. ChargeAutomation - Upsell helps you drive additional revenue, with the potential to increase earnings by up to $25 per booking, while simultaneously enhancing guest satisfaction by providing personalized service options. This tool seamlessly integrates into your current property management operations, making it a valuable addition to any hospitality business.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of ChargeAutomation products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by ChargeAutomation

FAQs

ChargeAutomation - Upsell Alternatives

Not sure if ChargeAutomation is right for your hotel? Here are similar Upselling Software vendors that could be a good fit for your hotel:

Capabilities

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ChargeAutomation doesn’t have any benefits or use cases available

Features

Offer Delivery

4/5 features

Offers & Merchandising

4/5 features

Operations & Fulfillment

4/5 features

Performance & Control

4/5 features

Q1 '26 Upselling Software Survey Insights

Is ChargeAutomation a good fit for your hotel?

Small
95% (78)
#1 of 12

Small hotels say that Canary Technologies' Upselling Software, according to verified HotelTechReport reviews, is favored for its seamless guest communication, efficient upsell management, and user-friendly interface. It enables easy contactless check-ins, enhancing guest experience while driving ancillary revenue, crucial for Small operations.

Mid-sized
96% (586)
#1 of 16

Medium hotels say that Canary Technologies' Upselling Software ranks highly due to its effective communication tools, seamless guest management, and ease of upselling, according to verified HotelTechReport reviews. These features enhance operational efficiency and improve guest satisfaction, critical for Medium hotels.

Vacation Rentals & Villas
93% (92)
#1 of 6

Vacation-Rentals-Villas hotels say that Duve's Upselling Software is highly rated in verified HotelTechReport reviews for its intuitive guest communication, efficient automation of routine tasks, and customizable upsell options, which collectively enhance guest experience and optimize ancillary revenue streams for properties.

Extended Stay & Serviced Apartments
98% (69)
#1 of 10

Extended-Stay-Serviced-Apartments hotels say that Canary Technologies' Upselling Software is highly ranked in verified HotelTechReport reviews for its integration of seamless guest communication, efficient contactless check-in procedures, and effective fraud prevention, all of which enhance operational efficiency and guest satisfaction.

Boutique Hotels
95% (410)
#1 of 17

Boutique hotels say that Canary Technologies' Upselling Software, per verified HotelTechReport reviews, effectively boosts revenue through tailored upsell options and enhances guest communication with seamless messaging capabilities. Its ease of integration with existing systems is frequently praised by Boutique properties.

North America
96% (736)
#1 of 10

Na hotels say that Canary Technologies' Upselling Software excels due to its streamlined check-in, upselling features, and efficient guest communication, as highlighted in verified HotelTechReport reviews. These strengths are vital for enhancing operational efficiency and guest satisfaction in Na hotels.

Europe
94% (132)
#2 of 17

Europe hotels say that Duve's Upselling Software enhances guest communication and streamlines operations, according to verified HotelTechReport reviews. Key strengths include its user-friendly setup, automation features, and efficient multilingual messaging, which are valued by many European hotels.

United States
96% (614)
#1 of 9

Us hotels say that Canary Technologies' Upselling Software rates highly due to its ability to streamline communication, enhance revenue through customized upselling options, and securely handle credit card authorizations. Verified HotelTechReport reviews consistently highlight these practical advantages for improving efficiency and guest satisfaction.

Full 2026 Upselling Software Survey Findings

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ChargeAutomation Reviews Summary

4.9
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, ChargeAutomation - Upsell is the #10 most trending product in the Upselling Software category (out of 65) and the #515 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

ChargeAutomation’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

ChargeAutomation Pricing

Pricing Available By Request

ChargeAutomation has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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ChargeAutomation Reviews

Hotelier Rating

Excellent
21
Very Good
0
Average
0
Poor
0
Terrible
1

Property Size

  • X-Small (6)
  • Small (4)
  • Mid-Sized (3)
  • Large (8)
  • X-Large (1)

Country

  • United States
    United States
    (12)
  • Italy
    Italy
    (1)
  • Portugal
    Portugal
    (1)
  • Ukraine
    Ukraine
    (1)
  • Mexico
    Mexico
    (1)
  • Korea, South
    Korea, South
    (1)
  • Germany
    Germany
    (1)
  • France
    France
    (1)
  • Philippines
    Philippines
    (1)

Region

  • North America
    North America
    (13)
  • Europe
    Europe
    (5)
  • Asia Pacific
    Asia Pacific
    (2)
0

WORST EXPERIENCE EVER!

Managing Partner from 1 to 4 room Boutique in Tagaytay (Philippines)

Verified
2 years ago
NONE AT ALL. Worst Customer service experience. Scam all the way. All about blame. Took all my payments without me using their services. OVERPAYMENTS!!
Country Philippines
Managing Partner
X-Small Hotel
10

Seamless experience; unbelievable value.

Director from 25-49 room Boutique in Paris (France)

Verified
2 years ago
Seamless experience; we gain incredible value from this software. Not only does it enhance our fundamental processes required but goes above and beyod as it ensures a slick experience for us (client) and our guests alike. Super intuitive, valuable, responsive and affordable. Genuinely incredibly impressed.
Country France
Director
Small Hotel
10

Great Experience! A great tool for the host!

Property Manager from 100 to 199 room Boutique in Nashville (United States)

Verified
2 years ago
We have been using ChargeAutomation software for our vacation rentals when guests book on OTAs platforms. This software has been a great tool for the hosts in running the business. The features of pre check-in requirements help process everything. From bookings, reservation deposits, collecting payments from the guests that securely collect...
Country United States
Property Manager
Large Hotel
10

Exemplary Service Meets Digital Efficiency

STR Owner from 1 to 4 room Vacation Rentals & Villa in Kassel (Germany)

Verified
2 years ago
Charge Automation impressively streamlines the guest experience for hotels and vacation rentals with its suite of digital solutions. From contactless check-ins to automated payment processing and upselling features, the system notably boosts operational efficiency and revenue. What stands out the most, however, is their exemplary customer s...
Country Germany
STR Owner
X-Small Hotel
10

Great tool for hosts to collect payments and offer a self service portal to guests

Manager from 10 to 24 room Casino in Cripple Creek (United States)

Verified
3 years ago
We use Charge Automation to collect security deposits, rental agreements, and some payments from guests when they book on various platforms. We also use it to offer upsells and give check-in info once a guest has completed their pre check in form. It's very nice to have a unified and automated system to handle this and allow guests to self...
Country United States
Manager
Small Hotel
10

Super easy system for online check-ins and online accommodation information passing to our guests.

Host at B2 Apartments from 100 to 199 room Boutique in Seoul (Korea, South)

Verified
3 years ago
How it was super duper easy to implement and work with this system. Also the staff is very responsive to any issues appeared and helped in time.
Country Korea, South
Host at B2 Apartments
Large Hotel
10

Unlock More Convenience: Elevate Your Stay with upsell Software for Late Check-Outs and Early Check-Ins

Front Desk from 75-99 room Branded Hotel in Mexico City (Mexico)

Verified
3 years ago
Increase Revenue: The upsell software enables you to maximize our revenue potential by offering late check-outs and early check-ins as premium services, capturing additional revenue from guests who desire flexible scheduling.Enhanced Guest Experience: By providing the option for late check-outs and early check-ins, we can significantly impr...
Country Mexico
Front Desk
Mid-Sized Hotel
9

Very accommodating support and reliable system

Guest Services Team from 100 to 199 room City Center Hotel in Kalispell (United States)

Verified
3 years ago
charge automation is easy to use and user friendly, you can surely use the system even if you are a beginner. and the support team are prompt at responding to queries and very informative.
Country United States
Guest Services Team
Large Hotel
9

Customer support is amazing. Get on a call = done!

GM from 1 to 4 room Vacation Rentals & Villa in Willemstad (Caribbean)

Verified
4 years ago
Whatever software you need or use, there is always a learning curve and help from customer support is sometimes needed. Same day support is available, saving time & money The Automatic cash feature with Stripe is amazing :) After that the upsell feature is really cool and I'm sure it's gonna make some extra money
Country Caribbean
GM
X-Small Hotel
10

Great understanding and very professional

President from 50-74 room Luxury Hotel in St. Pete Beach (United States)

Verified
4 years ago
As new in the Business, I always get the best service.Always available and quick responses to all my questions. Understand and bring best solutions
Country United States
President
Mid-Sized Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Charge Automation has long been a partner of SiteMinder and has been providing contactless check-in services and upsell services for many years. Testament to their ability is the number of customers that have been using their technology to complete these tasks (among others) for a number of years.

Question:

What differentiates this product or service from the competition?

Answer:

Charge Automation has made effective use of the AI technology boom that surrounds us, using this technology to improve safety at your hotel, ensuring only legitimate guests check-in. They can also meet government enforced guest reporting requirements in multiple jurisdictions.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Naturally I would confirm that this solution meets the requirements in your jurisdiction. Ask for a demo and the friendly team at Charge Automation will gladly assist you - we have seen the number of hoteliers using this product steadily grow, which can only be a good thing.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Alasdair Fawcett Partner Director and Ecosystem Operations @ SiteMinder
RecommendationAvatar
Alasdair Fawcett Partner Director and Ecosystem Operations @ SiteMinder
Are you a consultant or vendor that recommends ChargeAutomation? Leave a recommendation

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Support

Unverified

ChargeAutomation has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2026

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

98%

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