Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
酒店经营者喜欢 HiJiffy,因为它全面自动化了客户沟通,有效地将多个沟通渠道(电子邮件、社交媒体、OTA)集中到一个平台。该工具通过提供全天候支持显著提升了客户体验,通常减少了前台和客服的工作量。主要优势包括提高预订转化率、通过自动化常见问题解答降低运营成本以及提供实时互动。然而,关于语言定制和特定 AI 响应的评价褒贬不一,突出了有待改进的领域。
"HiJiffy has not only been able to answer thousands of common customer queries each day but also allowed us to learn what questions are most important to our guests. We have seen 80%+ in guest satisfaction and impressively generated a significant level of chat-based bookings."
David McLean
Head of Digital @
Emarald Hotel and Resorts
"HiJiffy has not only been able to answer thousands of common customer queries each day but also allowed us to learn what questions are most important to our guests. We have seen 80%+ in guest satisfaction and impressively generated a significant level of chat-based bookings."
Hi Jiffy 让酒店能够与客户进行快速有效的沟通,直接促进预订转化和更好的客户体验。通过聊天机器人直接连接到预订引擎,客人还可以查看空房情况并启动预订流程。
Holly Groom
Product Marketing Manager
@
Triptease
July 13, 2022,
Holly Groom
嘗試過
HiJiffy
Provides the quick responses guests expect, allowing them to confidently make their booking directly on the hotel website. HiJiffy’s in-stay chat solution also allows hotels to give their customers the usual level of communication and service they expect in a safe and distanced manner.
Diana Costa
Country Manager
@
Paraty Tech
July 12, 2022,
Diana Costa
從客戶那裡聽說
HiJiffy
Excellent platforms and customer support. HiJiffy is a great ally to hoteliers because they help them to increase their direct bookings and to improve guests experience by communicating with them before and during their stay.
Mattia Zanella
Sales Manager
@
Oaky
July 12, 2022,
Mattia Zanella
看過一個demo
HiJiffy
The chatbot is able to convert guest conversations into direct bookings, driving direct revenues for the property.
This has massive impact on the health of the hotel revenues and profitability.
The Virtual Concierge instead is a single place to manage all the inbound messaging from the guests and it allows hotels to design. an effective outbound messaging.
Marcos Yudici
Marketing Manager
@
Roiback
July 11, 2022,
Marcos Yudici
從客戶那裡聽說
HiJiffy
Hijiffy is much more than a chatbot. The artificial intelligence and the thousands of conversations it has had with customers make it one of the most powerful AI tools on the market.... If you want to serve your customers with the same quality as you do in your hotel, Hijiffy helps you do it.
Rita Machado
VP of Sales & Marketing
@
Great Hotels of the World
July 4, 2022,
Rita Machado
經常使用
HiJiffy
It is a simple, easy to set up and use chat bot - especially suited to hotels or hotel chains. The client interface is also intuitive - especially important with multi-lingual audiences, across several times zones.
Clement Denarie
Director of Strategic Partnerships and Alliances
@
Oaky
June 20, 2022,
Clement Denarie
看過一個demo
HiJiffy
Hijiffy combines two great products that allow hotels to communicate greatly and efficiently with their guests. In a very swift and automated way, hotels are able to funnel all communication into one single inbox. And also integrate with the best Upselling provider.
Aurélien Vionnet
CEO
@
thais-soft
June 17, 2022,
Aurélien Vionnet
經常使用
HiJiffy
HiJiffy's chatbot is part of the future of customer relations in the hotel industry. It allows you to replace all the interactions with low added value for the staff of the establishment while providing a quality service to the traveler.
Alicia Dorget
Directrice commerciale
@
Thais PMS
June 17, 2022,
Alicia Dorget
從客戶那裡聽說
HiJiffy
The messaging part allows centralization of customer messages on a single interface and the chatbot allows real-time communication with website visitors. Directly connected to the PMS, Hijiffy makes it possible to streamline customer communication and provide precise answers to visitors.
Alix le Foyer de Costil
Sales Manager
@
Bowo
June 1, 2022,
Alix le Foyer de Costil
看過一個demo
HiJiffy
HiJiffy 不仅关注网站上的聊天机器人,还关注整个访客旅程。从在酒店网站、社交媒体、googlemybusiness 等上回答问题,到通过与酒店预订引擎集成来增加直接预订的数量。由 AI 驱动的 HiJiffy 通信平台还将允许酒店从他们预订房间到退房的那一刻与他们的客人保持联系。他们将能够在正确的渠道上向正确的人发送正确的信息!
Fast pace of innovation, high automated response rate, available in many languages and across multiple social media and OTA channels in addition to the hotel website. Also spans the entire guest journey - from the consideration phase on a hotel’s website, through to a digital check-in, in-stay communication and check out - rather than just being a pre-booking tool on the website. Particularly effective when used in partnership with Triptease tools to increase direct bookings for hotels.
Diana Costa
Country Manager
@
Paraty Tech
July 12, 2022,
Diana Costa
從客戶那裡聽說
HiJiffy
The company keeps innovating and evolving, by improving their services and tools, and also working on releasing useful new features. HiJiffy is a great ally to hoteliers because they help them to increase their direct bookings and to improve guests experience by communicating with them before and during their stay.
Mattia Zanella
Sales Manager
@
Oaky
July 12, 2022,
Mattia Zanella
看過一個demo
HiJiffy
The product has shown the ability of generating massive direct bookings and cover all the most crucial business cases.
Next to it, HiJiffy connects to Oaky in order to drive upselling through different communication channels.
Marcos Yudici
Marketing Manager
@
Roiback
July 11, 2022,
Marcos Yudici
從客戶那裡聽說
HiJiffy
It has gained a lot of market share as it is used by thousands of hotels. This has been enriching the chatbot AI and has made it better and better and more accurate... It has learned and continues to learn from the conversations it has with millions of hotel customers and continues to improve it as a product.
Rita Machado
VP of Sales & Marketing
@
Great Hotels of the World
July 4, 2022,
Rita Machado
經常使用
HiJiffy
Hi Jiffy offers a simple quick set up, paired with great customer service & support. We are pleased with the constant integration of content and FAQs to improve efficiency. it really does convert client questions into bookings.
Clement Denarie
Director of Strategic Partnerships and Alliances
@
Oaky
June 20, 2022,
Clement Denarie
看過一個demo
HiJiffy
The team behind the product and service is extremely friendly and very passionate about creating a solution that is easy to implement for hotels and hotel chains. It's always very refreshing to speak with the team behind it.
Aurélien Vionnet
CEO
@
thais-soft
June 17, 2022,
Aurélien Vionnet
經常使用
HiJiffy
He works. In addition to the chatbot, HiJiffy provides a set of solutions to manage the customer relationship between the hotel and the travelers. The price / quality ratio is very good with regard to the number of features.
Alicia Dorget
Directrice commerciale
@
Thais PMS
June 17, 2022,
Alicia Dorget
從客戶那裡聽說
HiJiffy
The intuitiveness of the interface, the integration with reservation systems, the personalization of the chatbot. Their tool also makes it possible to follow KPIS to be analyzed in order to improve customer satisfaction and their income.
Alix le Foyer de Costil
Sales Manager
@
Bowo
June 1, 2022,
Alix le Foyer de Costil
看過一個demo
HiJiffy
Fandy Gunawan A
Senior Market Director
@
Triptease
September 21, 2023,
Fandy Gunawan A
看過一個demo
HiJiffy
Service on top of everything. I appreciate their support to help the hoteliers grow the business. They work hand in hand and very closely with the hoteliers to provide a better experience to their guests.
Combining the HiJiffy product with Triptease's industry-leading solutions for metasearch, paid search, retargeting, website personalization, rate parity monitoring and customer data analysis ensures that the entire customer booking journey is optimized to increase direct bookings for hotels.
Diana Costa
Country Manager
@
Paraty Tech
July 12, 2022,
Diana Costa
從客戶那裡聽說
HiJiffy
Excellent platforms and customer support. HiJiffy is a great ally to hoteliers because they help them to increase their direct bookings and to improve guests experience by communicating with them before and during their stay.
Mattia Zanella
Sales Manager
@
Oaky
July 12, 2022,
Mattia Zanella
看過一個demo
HiJiffy
Use the Virtual Concierge for omni-channel communication, too many opportunities are left behind in hotels. Design a different flow per guest type and per stage of the customer journey.
This is especially effective for setting the right expectations after the booking.
Marcos Yudici
Marketing Manager
@
Roiback
July 11, 2022,
Marcos Yudici
從客戶那裡聽說
HiJiffy
It is much more than a chatbot with conversation trees. My main advice is to try it out and see how it works. It is much more than a chatbot with conversation trees. My main advice is to try it out and see how it works. After seeing it work you will be amazed at the quality of customer management it does.
Rita Machado
VP of Sales & Marketing
@
Great Hotels of the World
July 4, 2022,
Rita Machado
經常使用
HiJiffy
Start working with a chatbot like Hijiffy and finetune as you go along. You learn, tweak and adapt all the time, depending on your business and clients. It is incredibly useful for clients in hotels to have 24/7 answers to those same, important questions - live.
Clement Denarie
Director of Strategic Partnerships and Alliances
@
Oaky
June 20, 2022,
Clement Denarie
看過一個demo
HiJiffy
Definitely get a demo from a team member from Hijiffy. The easiness of implementation is also second to none. In general, thinking on how to please guests with limited staff, you can't go wrong with Hijffy!
Aurélien Vionnet
CEO
@
thais-soft
June 17, 2022,
Aurélien Vionnet
經常使用
HiJiffy
In addition to being very well interfaced with the rest of your hotel solution, Hijiffy brings real added value in customer relations and saves time for all hotel teams. To test.
Alicia Dorget
Directrice commerciale
@
Thais PMS
June 17, 2022,
Alicia Dorget
從客戶那裡聽說
HiJiffy
It is very interesting to use the complete pack (messaging + chatbot) in order to take advantage of all the features of this solution. The team is very responsive, the price attractive and the hoteliers have a very quick return on investment.
Alix le Foyer de Costil
Sales Manager
@
Bowo
June 1, 2022,
Alix le Foyer de Costil
看過一個demo
HiJiffy