Reception and booking system for Wellness & SPA facilities including on-line booking engine
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BOOKER
4.7 (2 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
BOOKER
Unranked in Spa Software
All-in-one software to manage and grow your spa business
95% recommended by 2 hotels
BOOKER has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is BOOKER?
Founded in 2009 | Headquarters in Paris (France) | 9 employees
BOOKER is a spa management platform that combines scheduling, online booking, client management, staffing, payments, marketing and reporting in one system. It helps spas run daily operations more efficiently, improve the guest booking experience and track performance in one place. For hotel spas and multi-location businesses, Booker also supports centralized management and enterprise controls to help teams scale smoothly across locations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of BOOKER products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
BOOKER Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
BOOKER Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by BOOKER
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
BOOKER's Provided Description:
"Booker is an all-in-one spa management platform that brings scheduling, online booking, client management, staffing, payments, marketing and reporting together in one system. It helps spas streamline daily operations, deliver a seamless guest experience and make data-driven decisions. For hotel spas and groups, Booker supports multi-location management and enterprise-level controls to scale operations efficiently."
FAQs
Capabilities
Manage spa reservations
Manage spa reservations
Centralize your spa’s appointments and treatment bookings in one system to simplify scheduling and day-to-day management.
Optimize treatment planning
Optimize treatment planning
Organize treatments according to available therapists, treatment rooms, and other resources to make better use of your spa’s capacity.
Manage customer profiles
Manage customer profiles
Keep guest information and treatment history accessible to your team so you can deliver more personalized spa experiences.
Sell treatments online
Sell treatments online
Give guests the ability to book spa treatments online, extending your sales beyond phone calls and front-desk interactions.
Track spa performance
Track spa performance
Use management and reporting tools to monitor your spa’s activity and support better operational and commercial decisions.
Features
Reservations Managements
4/5 features
Payment
4/5 features
Upselling & Packages
4/5 features
Guest Communications
4/5 features
Q3 '26 Spa Software Survey Insights
Is BOOKER a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 3
Mid-sized
96%
(58)
HOTELTIME is a top Spa Software pick among mid-sized hotels on HotelTechReport, because Libero pairs room and therapist planning with online booking and gift certificate sales, so wellness teams keep schedules tidy and bookings tied to guest accounts.
#1
of 3
Small
93%
(47)
HOTELTIME is a top Spa Software pick among small properties on HotelTechReport, with hoteliers pointing to the way its spa module sits inside a cloud system that keeps reception from splitting payments or schedules.
Mid-sized
96%
(58)
#1
of 3
HOTELTIME is a top Spa Software pick among mid-sized hotels on HotelTechReport, because Libero pairs room and therapist planning with online booking and gift certificate sales, so wellness teams keep schedules tidy and bookings tied to guest accounts.
Small
93%
(47)
#1
of 3
HOTELTIME is a top Spa Software pick among small properties on HotelTechReport, with hoteliers pointing to the way its spa module sits inside a cloud system that keeps reception from splitting payments or schedules.
Rank
Hotel type
Popular alternatives
#2
of 3
Resorts
96%
(52)
HOTELTIME is a top Spa Software pick among resorts on HotelTechReport, with reviewers singling out its spa booking engine for online service reservations and room blocks tied to spa appointments.
#2
of 3
Branded Hotels
96%
(18)
HOTELTIME is a top Spa Software pick among branded hotels on HotelTechReport, with hoteliers pointing to Libero SPA’s online service reservations and connected SPA, restaurant, and reception workflow.
#1
of 3
Boutique Hotels
93%
(61)
HOTELTIME is a top Spa Software pick among Boutique on HotelTechReport, with hoteliers pointing to Libero’s service setup, same-day service-date changes, and billing for wellness reception. That fits teams that need to book therapists and services without extra back-and-forth.
Resorts
96%
(52)
#2
of 3
HOTELTIME is a top Spa Software pick among resorts on HotelTechReport, with reviewers singling out its spa booking engine for online service reservations and room blocks tied to spa appointments.
Branded Hotels
96%
(18)
#2
of 3
HOTELTIME is a top Spa Software pick among branded hotels on HotelTechReport, with hoteliers pointing to Libero SPA’s online service reservations and connected SPA, restaurant, and reception workflow.
Boutique Hotels
93%
(61)
#1
of 3
HOTELTIME is a top Spa Software pick among Boutique on HotelTechReport, with hoteliers pointing to Libero’s service setup, same-day service-date changes, and billing for wellness reception. That fits teams that need to book therapists and services without extra back-and-forth.
Rank
Region
Popular alternatives
#1
of 3
Europe
94%
(107)
HOTELTIME is a top Spa Software pick among Europe on HotelTechReport, with Libero’s clear room and employee planning plus online booking helping wellness teams handle daily service flow and sell gift certificates.
Europe
94%
(107)
#1
of 3
HOTELTIME is a top Spa Software pick among Europe on HotelTechReport, with Libero’s clear room and employee planning plus online booking helping wellness teams handle daily service flow and sell gift certificates.
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BOOKER Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, BOOKER is the #6 most trending product in the Spa Software category (out of 16) and the #347 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBOOKER’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
BOOKER Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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No matching results
Compare BOOKER to Top Alternatives
TRYBE: Modern Spa, Wellness & Activity Management Software
Effortless management for guest experiences beyond just rooms. Your all-in-one solution for spa, fitness, and activity reservations.
Want to find out if BOOKER is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Built for seasonal teams and quick training — reports need cleanup
Director, Dior Spa Eden-Roc from 200 to 499 room Airport/Conference Hotel in Antibes (France)
Verified
2 days ago
Historical partner, one of the first operators to use this software, I have seen it evolve and meet our needs perfectly. Designed for the rhythm of seasonal structures, in my case, it's one of its greatest strengths. The staff turnover in season is no longer a problem: the ergonomics have been designed to be immediately understood, quick tr...
France
France
Director, Dior Spa Eden-Roc
Large Hotel
9
Solid spa management with reporting gaps to fix
Spa Director from 200 to 499 room Luxury Hotel in Casablanca (Morocco)
Verified
4 days ago
Spabooker provides a solid solution for spa management, particularly in terms of reservations, daily operations and customer management. The ongoing developments in customer profiles, data management, performance reports and statistics are very positive and will help us better understand the business and make decisions.
Morocco
Morocco
Spa Director
Large Hotel
- 1
It looks like BOOKER is not recommended by any hotels
Check out the top 10 most recommended BOOKER alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
BOOKER is a particularly comprehensive solution for operational management of a spa. It allows efficient management of reservations, services, schedules, and daily activity, while adapting to the realities of different spa models, from independent establishments to hotels and resorts incorporating wellness and fitness activities.
Showing all answers to: "What does this product or service do well?"
BOOKER is a particularly comprehensive solution for operational management of a spa. It allows efficient management of reservations, services, schedules, and daily activity, while adapting to the realities of different spa models, from independent establishments to hotels and resorts incorporating wellness and fitness activities.
Question:
What differentiates this product or service from the competition?
Answer:
What sets BOOKER apart is its proximity to field professionals and its constant desire to evolve the solution. The team listens to user and consultant needs and suggestions, with a real understanding of the operational challenges of a spa. The software thus evolves while staying connected to the realities of the profession.
Showing all answers to: "What differentiates this product or service from the competition?"
What sets BOOKER apart is its proximity to field professionals and its constant desire to evolve the solution. The team listens to user and consultant needs and suggestions, with a real understanding of the operational challenges of a spa. The software thus evolves while staying connected to the realities of the profession.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
For a hotel or spa looking for a reliable and scalable management solution, BOOKER is worth considering. We have regularly recommended it to our clients for several years. Its main asset, in our opinion, is its ability to meet the operational realities of a spa with a team attentive to professionals and continuously evolving the solution based on field needs.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
For a hotel or spa looking for a reliable and scalable management solution, BOOKER is worth considering. We have regularly recommended it to our clients for several years. Its main asset, in our opinion, is its ability to meet the operational realities of a spa with a team attentive to professionals and continuously evolving the solution based on field needs.
+ 0
recommend
Recommended by
Diane Bernardin
CEO
@
DB WELLNESS
Diane Bernardin
CEO
@
DB WELLNESS
Are you a consultant or vendor that recommends BOOKER?
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Support
Unverified
BOOKER has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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