Knowcross (by Unifocus)
4.7 (4 RESEñAS)
Sin clasificar en Herramientas de colaboración del personal
Gestión de servicios para huéspedes, software de mantenimiento, datos de huéspedes en teléfonos inteligentes, gestión de quejas de huéspedes: avería del servicio, mantenimiento preventivo y listas de verificación de hoteles
85% recomendado por 42 hoteles
Capacidades
Unifocus no tiene beneficios ni casos de uso disponibles
Características
Administración de tareas
Mensajería y colaboración
Escalaciones y alertas
Informes
Automatización
Plantillas
Recomendado por
Logros
La puntuación de tendencia de este proveedor está aumentando, Knowcross (by Unifocus) es el producto con mayor tendencia #8 en la categoría Herramientas de colaboración del personal (de 56) y el #353 del ecosistema tecnológico hotelero global. HTR evalúa la actividad del proveedor en tiempo real en el mercado para dar a los compradores una idea de si un producto está ganando impulso.
Más informaciónUnifocus los trámites de atención al cliente aún no han sido verificados por Hotel Tech Report.
Learn more about this achievement in the official press releaseEste vendedor no ha cumplido con los criterios mínimos para el Diploma de Excelencia que se otorga a los vendedores que ofrecen ejemplos de culturas transparentes y son muy recomendados por sus clientes. Para más información, acuda al centro de ayuda.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecomendado para
Precios disponibles bajo solicitud
Unifocus ha optado por no compartir precios generales en su perfil, pero puede solicitar un presupuesto a continuación. A menudo, esto indica que los precios son flexibles, por lo que se recomienda obtener múltiples presupuestos para negociar.
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Estudios de caso de Unifocus
Unifocus no tiene estudios de caso disponibles
Referencias
"Rather than waiting and reallocating the rooms manually as the demand changes, KNOW Housekeeping allows us to prioritise the rooms as per the actual demand and concentrate on the cleaning the rooms where the demand is high making us more efficient"
"With KNOW Housekeeping allocation of rooms in the morning is a lot simpler and room priorities can be changed instantly. The best part is this can all be done through desktop, so supervisors don’t have to be wandering around the floors to find maids and changed their sheets around, it can all be done through systems and instantly."
"All areas seem to have benefitted in some aspect of time efficiency. The time off request process, however, is possibly the largest win in terms of cutting time and improving communication. Associates are able to submit a request and check the status of it anytime, anywhere."
"All the associates who have gone through orientation get excited to hear about using a central platform for scheduling and knowing that they can view everything on their phones whenever they want."
"The associates’ ability to request off, change availability, pick up shifts, etc., And the managers’ ability to approve and reject requests so quickly, sometimes instantly, makes the communication simple and clear. Less time spent behind a desk working on schedules equals more time on the marble."
"Thank you on behalf of the Great Wolf organization for your amazing partnership. This has been an amazing relationship, and I would like all the trainers and folks at UniFocus to know just how stellar it has been to work with you. A+ rating, no question."
"We rely heavily on the mobile app as an extension to labor scheduler. It streamlines a lot of paper-driven, administrative tasks"
"Time & attendance helped the staff be even more effective because employees sometimes have more than one job code or department. UniFocus T&A machines help them punch in/out in the right department and gives the managers visibility. The system also handles work rules and saves money, as rules can be very complicated with lots of variables. UniFocus T&A can be customized to the work rules for your area."
"Our decision to implement UniFocus in all hotels in our portfolio was simple – we saw significant productivity improvements in properties using UniFocus for workforce management over those not using the system. Additionally, UniFocus brings a unique skill set to ensure that we develop and set effective operational standards to help us achieve even better results long-term."
Clientes destacados
Unifocus no tiene ningún cliente destacado disponible
Popularidad por Segmento
Tamaño
5 | Extra pequeño (1-9 habitación)
1 | Pequeño (10-24 habitación)
4 | Mediano (25-74 habitación)
9 | Grande (75-199 habitación)
28 | Extra grande (200+ habitación)
País
30 | United States of America
5 | United Kingdom
4 | Canada
1 | Singapore
1 | Thailand
1 | Germany
1 | Switzerland
1 | Philippines
1 | Hong Kong
1 | Japan
Tipo
27 | Lujo
23 | Centro turístico
17 | De Marca
13 | Alojamiento - Desayuno y Posada
11 | Boutique
10 | Aeropuerto/Conferencia
9 | Centro Urbano
7 | Estancia Prolongada y Apartamentos Con Servicios
7 | Servicio Limitado y Presupuesto
3 | Parques y Campamentos Para Casas Rodantes
2 | Casino
2 | Motel
1 | Hostal
Region
34 | Norteamérica
7 | Europa
5 | Asia Pacífico
Categoria
37 | Programación y gestión de mano de obra
9 | Software de limpieza
4 | Herramientas de colaboración del personal
Más Productos por Unifocus
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Ass. Guest Relation Manager de 25-49 habitación Hotel boutique en Vitznau (Switzerland)
¡Unifocus la mejor herramienta de operaciones!
Director Front Of House de 100 to 199 habitación Hotel de lujo en Munich (Germany)
Fácil y conveniente
Security Manager de 200 to 499 habitación Hotel boutique en Bangkok (Thailand)
¡Gran experiencia en general!
Front Office Manager de 1 to 4 habitación Cama y desayuno & Posada en Singapore (Singapore)
Parece que ningún hotel recomienda Unifocus
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Más Acerca de Unifocus
UniFocus, based in Carrollton, near Dallas, Texas, provides a suite of products and services in the hotel technology space, focusing on workforce management and labor optimization. Led by Moneesh Arora, the company's solutions aim to streamline hotel operations, enhance guest satisfaction, and improve profitability. UniFocus' primary offering is its workforce management platform, a user-friendly system that allows hoteliers to handle various aspects of labor management, including time and attendance, scheduling, forecasting, and budgeting. The platform's real-time functionality assists in making informed decision-making, helping to balance staffing needs with labor costs. The time and attendance system, known as UniFocus Time, is a crucial part of this platform. It provides a reliable time clock and time tracking feature, enabling efficient monitoring of team members' work hours. This system integrates with various human resources (HR) and payroll systems, such as ADP and Paylocity, further enhancing its utility and ease of use. UniFocus also offers an employee engagement module, providing tools to monitor and improve customer satisfaction and employee engagement. Understanding that a motivated team leads to improved guest experiences, this module is designed to support hoteliers in creating a positive work environment. Another notable offering from UniFocus is its consulting services. These services provide expert advice and insights to help hotels optimize their operations and improve their performance in the hospitality industry. UniFocus' solutions extend to task management as well, and they have partnered with Knowcross to provide a comprehensive solution for managing daily tasks and improving operational efficiency. A mobile app is also available, providing on-the-go access to the platform's features and allowing team members to check their schedules, request time off, and more. Regarding pricing, UniFocus offers tailored solutions, and pricing details can be obtained by requesting a price quote on HotelTechReport. Despite occasional glitches, as with any complex software, UniFocus provides dedicated customer support to help resolve any issues promptly and ensure smooth operations. Unifocus supplies a range of software to hotels including: Unifocus Mobile App: Unifocus provides a mobile app that allows hotel staff to access various features and functionality on their smartphones, such as real-time workforce management. Workforce Management: Unifocus offers workforce management solutions that help hotels manage their employees efficiently. This includes time and attendance functionality, labor management, forecasting, scheduling, and budgeting. Unifocus Time Clock: The Unifocus Time Clock is an Android-based application that enables employees to clock in and out, swap shifts, request time off, and receive notifications related to staffing and scheduling. Employee Engagement: Unifocus software helps enhance employee engagement by providing features like notifications, shift swapping, time off requests, and communication tools to foster collaboration and improve employee satisfaction. Attendance Systems: Unifocus provides attendance systems that track hours worked, manage time cards, and streamline the process of recording employee attendance. These systems are often integrated with other HR and payroll platforms like ADP, Paylocity, and Oracle. Cloud-based Management Platform: Unifocus offers a cloud-based management platform that allows hotels to optimize work schedules, make informed decisions, and manage labor costs efficiently. It also integrates with other software and systems used by hotels. User-Friendly Interfaces: Unifocus software is designed to be user-friendly, with intuitive interfaces that make it easy for hotel staff, managers, and human resources personnel to navigate and utilize the various features. API Integration: Unifocus provides API integration capabilities, allowing hotels to connect their Unifocus software with other third-party systems and applications, such as NCR for point-of-sale integration. Customer Support: Unifocus offers customer support services to assist hotels in implementing and maintaining their software solutions, ensuring smooth operations and addressing any issues that may arise. Available on App Stores: Unifocus software, including mobile applications, can be downloaded from app stores such as the App Store for iOS devices (iPhone, iPad) and the Google Play Store for Android devices. Headquarters in Carrollton: Unifocus is headquartered in Carrollton, providing software solutions and support to the hotel industry from their base of operations. Overall, UniFocus offers a comprehensive suite of products and services designed to meet the unique needs of the hospitality and healthcare industries. Its focus on labor management and workforce optimization makes it a valuable partner for businesses seeking to improve their operations, reduce costs, and enhance customer satisfaction.
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Unifocus aún no ha certificado sus procesos de atención al cliente por parte de Hotel Tech Report. Recomendamos hacer referencia a la rúbrica GCSC durante su llamada de demostración para asegurarse de que este proveedor cuente con procesos sólidos para brindar soporte a los clientes.
Este proveedor no ha sido certificado por GCSC, por lo que Hotel Tech Report no puede verificar sus procesos de soporte.
2025
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