Offer personalized dining experiences to guests and take orders through Duve to drive ancillary revenue.
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Hotbot
5.0 (9 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotbot
Unranked in Mobile Ordering & Room Service
Service for selling hotel services online
100% recommended by 9 hotels
What is Hotbot.ai?
Founded in 2019 | Headquarters in Miami (United States) | 16 employees
Hotbot is a hospitality management platform designed to streamline hotel services and enhance guest experiences.
**1. AI summary reviews:** Hotbot uses AI to generate summary reviews of guest feedback, synthesizing multiple reviews into concise, actionable insights. This feature helps hotel managers quickly identify and address areas of improvement and enhance overall guest satisfaction.
**2. AI summary recommendations:** Hotbot provides AI-driven recommendations based on guest interactions, enabling personalized service offerings. By analyzing guest preferences and behaviors, Hotbot suggests tailored upsell opportunities and promotional offers, enhancing revenue potential.
**3. Chatbot communication:** Hotbot includes an intelligent chatbot that answers most guest inquiries. This reduces the load on hotel staff, allowing them to focus on more complex tasks. The chatbot provides instant responses, improving guest engagement and efficiency of service.
Incorporating Hotbot into a hotel's operations means utilizing advanced AI tools for smarter management of guest feedback, targeted service recommendations, and efficient communication, ultimately driving higher guest satisfaction and revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hotbot.ai products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hotbot.ai Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hotbot.ai Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hotbot.ai
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotbot.ai's Provided Description:
"Hotbot.ai is a service for selling hotel services online and a chatbot that is able to answer most of your guests' questions. We utilize all the points of communication with the guest in order to effectively promote and sell your additional services."
FAQs
Hotbot Alternatives
Not sure if Hotbot.ai is right for your hotel? Here are similar Mobile Ordering & Room Service vendors that could be a good fit for your hotel:
Capabilities
Hotbot.ai doesn’t have any benefits or use cases available
Features
Digital Menus
4/5 features
Ordering
4/5 features
Payments
4/5 features
Delivery & Logistics
4/5 features
Hotbot.ai Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.9/5
Implementation
4.9/5
Recommended by
Achievements
This vendor's trending score is rising, Hotbot is the #30 most trending product in the Mobile Ordering & Room Service category (out of 48) and the #1638 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotbot.ai’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Hotbot.ai Pricing
Pricing Available By Request
Hotbot.ai has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
A great online guest experience platform that helps you increase your revenue of additional services
Director of sales & marketing from 75-99 room Bed & Breakfast & Inn in Pensacola Beach (United States of America)
Verified
3 years ago
Simple and intuitive interface for guests, quick online ordering and payment, the ability to collect statistics on guests and positions.
United States of America
United States of America
Director of sales & marketing
Large Hotel
10
Excellent service to increase revenue from sales of additional services
Manager from 200 to 499 room Resort in Kazan (Russian Federation)
Verified
3 years ago
First of all, we were looking for a service that allows us to answer numerous questions of the same type, but during testing we decided to open an online showcase with additional services. And guests have become more willing to order the room service menu and leave feedback on the hotel. The result exceeded expectations! Already in the seco...
Russian Federation
Russian Federation
Manager
X-Large Hotel
10
Great tool to enhance in house sales and improve guest experience
General Manager from 200 to 499 room Resort in Varaksino (Russian Federation)
Verified
3 years ago
Friendly interface, tailor made solutions offered by support team!
Russian Federation
Russian Federation
General Manager
X-Large Hotel
10
Excellent work result exceeding expectations
IT Manager from 200 to 499 room Branded Hotel in Moscow (Russian Federation)
Verified
3 years ago
Hotbot great helps connect us to our guests via online web app which is working awesome. The Room Service ordering feature, languages, chat features are what make Hotbot an instrumental tool for guests. Guests love using the Hotbot and leave the hotel with best impressions. The web app has elegant and user friendly design. Also guests are g...
Russian Federation
Russian Federation
IT Manager
X-Large Hotel
10
Great service
Front Office Manager from 100 to 199 room Boutique in Cavelossim (India)
Verified
3 years ago
Great service that helps you to have a dialog with the guest regarding additional services of the hotel. It is a very comfortable communication with the guest.
India
India
Front Office Manager
Large Hotel
10
HiTech company with open mindset
General Manager from 75-99 room Bed & Breakfast & Inn in Rostov-on-Don (Russian Federation)
Verified
3 years ago
The efficiency and time response - high levelFlexibility in moderation and configuration vs Customer & Partner Journey Map ??Digitalization Look & Feel user friendly interface
Russian Federation
Russian Federation
General Manager
Large Hotel
10
Innovate without the trauma, and with superb support.
General Manager from 25-49 room Boutique in Tulum (Mexico)
Verified
3 years ago
Innovation is a must in almost all industries. Hospitality being one of them. I’ve dedicated my entire professional life to hospitality and I understand the cost innovation may have in the guest experience. It takes time to a team to re adapt and learn a new process. What I like the most of HotBot is that eventhough the change in operation...
Mexico
Mexico
General Manager
Medium Hotel
10
The good service with good support of team.
F&B Director from 5 to 9 room Bed & Breakfast & Inn in Milan (Italy)
Verified
3 years ago
The guest sees what he wants to order. Visualization of dishes using photos . Fast takinf the few orders in one moments.
Italy
Italy
F&B Director
X-Small Hotel
10
our review
Manager from 100 to 199 room Branded Hotel in Belgrade (Serbia)
Verified
3 years ago
We have been working with the company for six months and I think that it has established itself as ood service, competent specialists, easy to use.
Serbia
Serbia
Manager
Large Hotel
- 1
It looks like Hotbot.ai is not recommended by any hotels
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Support
Unverified
Hotbot.ai has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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