Ranked #7 out of 43 in Mobile Ordering & Room Service
Hotbot.ai’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreHotbot.ai is a service for selling hotel services online and a chatbot that is able to answer most of your guests' questions. We utilize all the points of communication with the guest in order to effectively promote and sell your additional services.
Hotbot – Service for selling hotel services online
100% recommend
Front Office Manager
Great service that helps you to have a dialog with the guest regarding additional services of the hotel. It is a very comfortable communication with the guest.
F&B Director
The guest sees what he wants to order. Visualization of dishes using photos . Fast takinf the few orders in one moments.
General Manager
To be frank what could’ve been better was the anticipation of specifics from our team. Such as the importance of having all products photographed for the incorporation of HotBot.
Director of sales & marketing
Integration with Bitrix 24. Possibility of online booking through the platform . Everything else is great and we love it.
Manager
The program works great, constantly evolving. Hot Bot representatives themselves suggest regularly introducing improvements to our sales, so there are no such ideas yet.
Hotbot.ai hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsOffer personalized dining experiences to guests and take orders through Easyway to drive ancillary revenue.
Serve guests in the safest and fastest way possible: Digitally!
This vendor is 81% below the category average..
This vendor has fewer recent reviews than average compared to other top Mobile Ordering & Room Service providers. It is advised that you ask for recent references before proceeding.
June 29, 2022
Director of sales & marketing from Branded Hotels in Moskva (Russian Federation)
Simple and intuitive interface for guests, quick online ordering and payment, the ability to collect statistics on guests and positions.
Integration with Bitrix 24. Possibility of online booking through the platform . Everything else is great and we love it.
June 03, 2022
Manager from Resorts in Kazan (Russian Federation)
First of all, we were looking for a service that allows us to answer numerous questions of the same type, but during testing we decided to open an online showcase with additional services. And guests have...
The program works great, constantly evolving. Hot Bot representatives themselves suggest regularly introducing improvements to our sales, so there are no such ideas yet.
March 25, 2022
IT Manager from Branded Hotels in Moskva (Russian Federation)
Hotbot great helps connect us to our guests via online web app which is working awesome. The Room Service ordering feature, languages, chat features are what make Hotbot an instrumental tool for guests. G...
Honestly all of functions in Hotbot web apps are working perfect and so difficult to suppose what can be improved. Flexibility of business partnership is also good presented.
March 25, 2022
General Manager from Resorts in Varaksino (Russian Federation)
Friendly interface, tailor made solutions offered by support team!
Integration with various platforms like ReviewPro, HotelKit, Opera PMS!
March 24, 2022
General Manager from Branded Hotels in Rostov (Russian Federation)
The efficiency and time response - high levelFlexibility in moderation and configuration vs Customer & Partner Journey Map ??Digitalization Look & Feel user friendly interface
To expand role on diverse marketsConnectivity to Int PMSPayments for alco through PayPal. Targeting PR tools and strategy integration to Web pages with Int Brands
March 24, 2022
Front Office Manager from Resorts in Adler (Russian Federation)
Great service that helps you to have a dialog with the guest regarding additional services of the hotel. It is a very comfortable communication with the guest.
Sometimes the sound signal of the new order is not running properly, so we heve a delay with the delivery.
2021 Best Sellers Hotel Retail Guide
Mobile Ordering Statistics in the Hotel Industry
The Hotel Upsell Playbook
Designed to simplify, connect and improve. One single platform with helpful tools for daily hotel routines. A solution to optimize hotel operations and internal communication.
OPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.
Manager
First of all, we were looking for a service that allows us to answer numerous questions of the same type, but during testing we decided to open an online showcase with additional services. And guests have become more wil...