Hotbot

5.0 (9 REVIEWS)

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HT Score 
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hotbot

5.0 (9 REVIEWS)

Ranked 9 (out of 43) in Mobile Ordering & Room Service

Service for selling hotel services online

100% recommended by 9 hotels

Ratings Summary

5.0
Excellent
9 reviews
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.9/5
Implementation
4.9/5

Recommended by

Branded Hotels 100% recommended by 4 Branded Hotels
Bed & Breakfast & Inns 100% recommended by 3 Bed & Breakfast & Inns
Resorts 100% recommended by 3 Resorts
City Center Hotels 100% recommended by 1 City Center Hotels
Luxury Hotels 100% recommended by 1 Luxury Hotels

Achievements

Certified Support

Hotbot.ai’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

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80 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn more
About Hotbot
Founded in 2019 | Headquarters in Miami (United States) | 16 employees
Hotbot.ai is a service for selling hotel services online and a chatbot that is able to answer most of your guests' questions. We utilize all the points of communication with the guest in order to effectively promote and sell your additional services.

Capabilities

Hotbot.ai doesn’t have any benefits or use cases available

Features

Digital Menus

4/5 features

Ordering

4/5 features

Payments

4/5 features

Delivery & Logistics

4/5 features

Pricing

Monthly service fee
Less than $1000/month
Commission or Revenue Share
% of ancillary upsell revenue

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9

Reviews

0

Expert Recommendations

Reviews

Hotelier Rating

Excellent
9
Very Good
0
Average
0
Poor
0
Terrible
0

By Product

  • Mobile Ordering & Room Service
    Mobile Ordering & Room Service

Property Size

  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
10

A great online guest experience platform that helps you increase your revenue of additional services

Director of sales & marketing from 100 to 199 room Bed & Breakfast & Inn in Moskva (Russian Federation)

Verified
11 months ago
Simple and intuitive interface for guests, quick online ordering and payment, the ability to collect statistics on guests and positions.
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10

Excellent service to increase revenue from sales of additional services

Manager from 200 to 499 room Resort in Kazan (Russian Federation)

Verified
11 months ago
First of all, we were looking for a service that allows us to answer numerous questions of the same type, but during testing we decided to open an online showcase with additional services. And guests have become more willing to order the room service menu and leave feedback on the hotel. The result exceeded expectations! Already in the seco...
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10

Excellent work result exceeding expectations

IT Manager from 200 to 499 room Branded Hotel in Moskva (Russian Federation)

Verified
14 months ago
Hotbot great helps connect us to our guests via online web app which is working awesome. The Room Service ordering feature, languages, chat features are what make Hotbot an instrumental tool for guests. Guests love using the Hotbot and leave the hotel with best impressions. The web app has elegant and user friendly design. Also guests are g...
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10

Great tool to enhance in house sales and improve guest experience

General Manager from 200 to 499 room Resort in Varaksino (Russian Federation)

Verified
14 months ago
Friendly interface, tailor made solutions offered by support team!
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10

HiTech company with open mindset

General Manager from 75-99 room Bed & Breakfast & Inn in Rostov (Russian Federation)

Verified
14 months ago
The efficiency and time response - high levelFlexibility in moderation and configuration vs Customer & Partner Journey Map ??Digitalization Look & Feel user friendly interface
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10

Great service

Front Office Manager from 500+ room Resort in Adler (Russian Federation)

Verified
14 months ago
Great service that helps you to have a dialog with the guest regarding additional services of the hotel. It is a very comfortable communication with the guest.
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10

The good service with good support of team.

F&B Director from 75-99 room Bed & Breakfast & Inn in Zaragoza (Spain)

Verified
14 months ago
The guest sees what he wants to order. Visualization of dishes using photos . Fast takinf the few orders in one moments.
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10

Innovate without the trauma, and with superb support.

General Manager from 25-49 room Luxury Hotel in Tulum (Mexico)

Verified
14 months ago
Innovation is a must in almost all industries. Hospitality being one of them. I’ve dedicated my entire professional life to hospitality and I understand the cost innovation may have in the guest experience. It takes time to a team to re adapt and learn a new process. What I like the most of HotBot is that eventhough the change in operation...
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10

our review

Manager from 100 to 199 room City Center Hotel in Moskva (Russian Federation)

Verified
14 months ago
We have been working with the company for six months and I think that it has established itself as ood service, competent specialists, easy to use.
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  • 1

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HT Score

80/100

Recommended

100%

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