Housekeeping tool by hotelkit
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HKeeper Housekeeping
4.8 (37 REVIEWS)
HT Score
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
HKeeper Housekeeping
Ranked 7 (out of 34) in Housekeeping Software
The First AI - powered hotel management platform
97% recommended by 29 hotels
Bell - AI powered product analyst
I analyzed all of HKeeper’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like HKeeper for its efficiency in managing hotel operations, reducing staffing costs, and enhancing guest services. The software's strengths in real-time inventory tracking, task automation, and staff communication lead to increased productivity and better resource management. It also centralizes operations, facilitating easier audits and reporting. However, some users report issues with color themes, task categorization, and accurate reporting of housekeeping tasks.
Support
Supportive
Hoteliers often praise HKeeper's Housekeeping Software for its exemplary customer support. They highlight the accessibility of support through various channels like chat, phone, or email, ensuring users can reach out effortlessly. Additionally, hoteliers appreciate the promptness in addressing issues, indicating a high level of responsiveness from the support team. The support staff is also noted for their extensive knowledge and effectiveness, enhancing the user experience. Moreover, the support team plays a crucial role during the onboarding process, simplifying setup and training for new users. The availability of comprehensive resources, including FAQs, tutorials, and documentation, further assists users, making support a strong point of the HKeeper system.
Hotelmamager
11 months ago
Verified
... Our housekeeping was always confused with the amount of the guests. In the task with end cleaning was always shown how many people already have been inside. That's totally confusing and absolutely ...
See full reviewHotel Director
10 months ago
Verified
... I really like that I can setup a lot of planners that allow me to fully schedule the working day of my team. ...
See full reviewReceptionist
10 months ago
Verified
... As a fom from my hotel I am able to control time management of my colleagues and always prepare anything for my hotel Director, Ms. Katerina. ...
See full reviewAutomation
Streamlined
Hoteliers often appreciate HKeeper's Housekeeping Software for its automation capabilities, noting that it significantly enhances workflow efficiency by reducing manual tasks and errors. The system's automated processes are highlighted as intuitive and easy to use, helping streamline operations by effectively handling repetitive tasks. This allows staff to focus on more critical responsibilities without compromising on quality. Furthermore, hoteliers find the AI features, such as predictive analytics, to be valuable additions that not only support decision-making but also improve overall efficiency and productivity in housekeeping operations.
Hotelmamager
11 months ago
Verified
... It makes generally the schedule of housekeeping easier because the tasks are created automatically. It saves lot of time and work. But you can't trust the software 100%. Controlling of all created ...
See full reviewHotelmamager
11 months ago
Verified
... It makes generally the schedule of housekeeping easier because the tasks are created automatically. It saves lot of time and work. But you can't trust the software 100%. Controlling of all created ...
See full reviewHotelmamager
11 months ago
Verified
... Our housekeeping was always confused with the amount of the guests. In the task with end cleaning was always shown how many people already have been inside. That's totally confusing and absolutely ...
See full reviewHotelmamager
11 months ago
Verified
... Our housekeeping was always confused with the amount of the guests. In the task with end cleaning was always shown how many people already have been inside. That's totally confusing and absolutely needless. We don't care about how many people have been in a room when they checked out. It's enough to see only the room and the to-do cleaning, Sometimes we missed tasks for preparation. And sometimes the cleaning type was not correct. We could never used the report ...
See full reviewHotel Director
10 months ago
Verified
... I would really like to have multiple people as responsible for cetain tasks, especially for maintanance, however other than that there is nothing. ...
See full reviewValue
Balanced
Hoteliers often recognize the excellent value of HKeeper's Housekeeping Software, describing it as a 'goldmine' due to its ease of use and accessibility for various reporting needs. Users highlight the software's effectiveness in supporting monthly audits and budget management, which indicates a strong return on investment. The value is further accentuated by its perceived ability to streamline processes, offering significant benefits for the associated cost.
Hotelmamager
11 months ago
Verified
... Our housekeeping was always confused with the amount of the guests. In the task with end cleaning was always shown how many people already have been inside. That's totally confusing and absolutely ...
See full reviewHotel director
10 months ago
Verified
... The best thing about this software is how easy and accessible it is for me to check all of the report that I need to my monthly audit with CEO and budget. ...
See full reviewFunctionality
Balanced
Hoteliers often appreciate HKeeper Housekeeping's software functionality for its ability to quickly access personal daily, weekly, and monthly data. Users find it invaluable for generating reports needed for audits with CEOs and budgeting. However, some suggest improvements such as the ability to add multiple inventory items at once and the capability to assign multiple people to tasks, particularly for maintenance. Despite these suggestions, users express satisfaction with the current features, like the scheduling planners that help organize team workflows effectively.
Hotelmamager
11 months ago
Verified
... It makes generally the schedule of housekeeping easier because the tasks are created automatically. It saves lot of time and work. But you can't trust the software 100%. Controlling of all created ...
See full reviewHotelmamager
11 months ago
Verified
... It makes generally the schedule of housekeeping easier because the tasks are created automatically. It saves lot of time and work. But you can't trust the software 100%. Controlling of all created ...
See full reviewHotelmamager
11 months ago
Verified
... Our housekeeping was always confused with the amount of the guests. In the task with end cleaning was always shown how many people already have been inside. That's totally confusing and absolutely ...
See full reviewHotelmamager
11 months ago
Verified
... Our housekeeping was always confused with the amount of the guests. In the task with end cleaning was always shown how many people already have been inside. That's totally confusing and absolutely ...
See full reviewHotel director
10 months ago
Verified
... What I really like about Hkeeper is that is allows me to check on my personal daily/weekly and monthly in an instant. ...
See full reviewHotel director
10 months ago
Verified
... What I really like about Hkeeper is that is allows me to check on my personal daily/weekly and monthly in an instant. ...
See full reviewHotel director
10 months ago
Verified
... What I really like about Hkeeper is that is allows me to check on my personal daily/weekly and monthly in an instant. ...
See full reviewHotel director
10 months ago
Verified
... The best thing about this software is how easy and accessible it is for me to check all of the report that I need to my monthly audit with CEO and budget. ...
See full reviewHotel director
10 months ago
Verified
... What I would love to have is being able to add more items at once when doing the inventory or taking pictures with phone in task checklists. ...
See full reviewHotel director
10 months ago
Verified
... What I would love to have is being able to add more items at once when doing the inventory or taking pictures with phone in task checklists. ...
See full reviewHotel director
10 months ago
Verified
... What I would love to have is being able to add more items at once when doing the inventory or taking pictures with phone in task checklists. ...
See full reviewHotel director
10 months ago
Verified
... What I would love to have is being able to add more items at once when doing the inventory or taking pictures with phone in task checklists. ...
See full reviewHotel Director
10 months ago
Verified
... I really like that I can setup a lot of planners that allow me to fully schedule the working day of my team. ...
See full reviewHotel Director
10 months ago
Verified
... I would really like to have multiple people as responsible for cetain tasks, especially for maintanance, however other than that there is nothing. ...
See full reviewHotel Director
10 months ago
Verified
... I would really like to have multiple people as responsible for cetain tasks, especially for maintanance, however other than that there is nothing. ...
See full reviewHotel Director
10 months ago
Verified
... I would really like to have multiple people as responsible for cetain tasks, especially for maintanance, however other than that there is nothing. ...
See full reviewUser Interface
Intuitive
Hoteliers often appreciate the user interface of HKeeper’s Housekeeping Software for its clarity of information, as it effectively presents data, graphs, and key details. They note the software's ease of navigation, with features and menus being straightforward to find and use. However, some feedback indicates a desire for improved customizability, particularly in terms of adding more color themes to accommodate colorblind users and personal preferences. Additionally, while the interface is generally responsive, improving mobile compatibility could further enhance the user experience for mobile app users, ensuring that it aligns with the needs of a diverse range of users.
Hotelmamager
11 months ago
Verified
... Our housekeeping was always confused with the amount of the guests. In the task with end cleaning was always shown how many people already have been inside. That's totally confusing and absolutely ...
See full reviewHotel director
10 months ago
Verified
... There could be more color themes added to hkeeper, that would be very helpful. Other than that I do not think there is much to improve on. ...
See full reviewHotel director
10 months ago
Verified
... There could be more color themes added to hkeeper, that would be very helpful. Other than that I do not think there is much to improve on. ...
See full reviewHotel director
10 months ago
Verified
... There could be more color themes added to hkeeper, that would be very helpful. Other than that I do not think there is much to improve on. ...
See full reviewReceptionist
10 months ago
Verified
... I do not think there is anything that I would improve other than being able to change color theme on mobile app as some of my colleagues are colorblind. But we always manage, so it is not a problem. ...
See full reviewReceptionist
10 months ago
Verified
... As a fom from my hotel I am able to control time management of my colleagues and always prepare anything for my hotel Director, Ms. Katerina. ...
See full reviewHoteliers Most Frequently Mention
What Types of Hotels HKeeper is Popular For
Size
14 | Large (75-199 room)
11 | Medium (25-74 room)
7 | Small (10-24 room)
4 | X-Large (200+ room)
1 | X-Small (1-9 room)
Country
8 | Czech Republic
6 | Russian Federation
5 | Azerbaijan
4 | United States of America
4 | Australia
2 | Germany
2 | Croatia
1 | Lithuania
Type
9 | Bed & Breakfast & Inns
4 | Boutiques
10 | Branded Hotels
1 | Casinos
16 | City Center Hotels
4 | Airport/Conference Hotels
10 | Extended Stay & Serviced Apartments
1 | Hostels
11 | Limited Service & Budget Hotels
16 | Luxury Hotels
1 | Motels
10 | Resorts
Region
4 | North America
19 | Europe
5 | Asia Pacific
4 | Oceania
Category
37 | Housekeeping Software
Didn’t find what you were looking for?
What is HKeeper?
Founded in 2024 | Headquarters in Celebration (United States) | 7 employees
HKeeper Housekeeping is a sophisticated housekeeping and property management system designed to streamline and automate hotel operations. The platform excels in managing hotel housekeeping tasks by efficiently assigning, monitoring, and prioritizing these tasks throughout guests' entire booking periods. One of its key features is real-time inventory tracking and task automation, which significantly reduces staffing costs and enhances guest services.
Hoteliers appreciate HKeeper for its capability to centralize operations, which simplifies audits and reporting. The system allows housekeeping managers and supervisors to use comprehensive notes and checklists as self-inspection tools, ensuring no steps are missed in the process. Additionally, the option to attach pictures and remarks to these checklists adds a layer of accountability and thoroughness.
HKeeper's integration with Property Management Systems (PMS) is crucial for hotels aiming for real-time monitoring and management of room statuses (clean/dirty) and task workflows. This integration provides transparency and enables 24/7 oversight with individual performance metrics, helping to increase productivity and manage resources more effectively.
For recurring tasks like deep cleaning, HKeeper offers a versatile Planner module. This feature allows for the creation of tasks scheduled on a daily, weekly, or monthly basis, ensuring that all maintenance activities are performed regularly and on time. Overall, HKeeper Housekeeping is an invaluable tool for hotels looking to enhance operational efficiency, reduce costs, and improve the quality of guest services.
HKeeper Housekeeping Alternatives
Not sure if HKeeper is right for your hotel? Here are similar Housekeeping Software vendors that could be a good fit for your hotel:
Capabilities
Automated Task Assignment for Entire Booking Period
Automated Task Assignment for Entire Booking Period
With HKeeper, as soon as a reservation enters your PMS, the system seamlessly generates and allocates all cleaning tasks required for the entire booking period. This efficient automation ensures that your housekeeping team stays ahead of the schedule, providing a consistently clean and welcoming environment for your guests throughout their stay.
Advanced Scheduling and Workload Planning
Advanced Scheduling and Workload Planning
Effortlessly plan workloads for weeks, months, or entire seasons. Our system calculates precise cleaning hours required for any given timeframe, helping you determine staffing needs. Monitor performance with ease by comparing Scheduled and Actual hours, ensuring operational efficiency and resource management.
HKeeper Mobile App: Empower Your Team On-the-Go
HKeeper Mobile App: Empower Your Team On-the-Go
Experience full-fledged task management with the HKeeper Mobile app. Create, edit, and reassign tasks seamlessly, ensuring smooth operations from your smartphone or tablet. Track real-time changes throughout the day, keeping everyone in sync and boosting productivity. Stay ahead with instant access to vital information, from room assignments to guest requests, all in the palm of your hand. Elevate your hotel's efficiency, no matter where your day takes you.
HKeeper Remarks: Pictogram-Based Task Creation
HKeeper Remarks: Pictogram-Based Task Creation
HKeeper Remarks redefines task management. It effortlessly transcends language barriers, empowering both line-level and executive employees to create, assign, and monitor tasks with ease and speed. Adding clarity is a breeze with the option to attach photos when needed, ensuring efficient workflow. Elevate efficiency, reduce errors, and cultivate seamless operations. HKeeper Remarks ensures that every team member, regardless of their position, can contribute to outstanding guest experiences and operational excellence.
HKeeper Concierge: Elevating Guest Experience and Hotel Reputation
HKeeper Concierge: Elevating Guest Experience and Hotel Reputation
HKeeper Digital Concierge empowers guests to personalize their hotel experience by assigning tasks to staff, ensuring a seamless stay. It fosters ongoing guest engagement post-checkout, enhancing satisfaction and loyalty, thus elevating the hotel's reputation on online travel platforms. HKeeper Digital Concierge is the key to exceptional guest experiences and excellence in the competitive hospitality industry.
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Digital Concierge: Elevate Guest Experiences with Effortless Personalization
Concierge Software
HKeeper Concierge takes guest service to the next level by seamlessly converting guest requests into actionable tasks. With just a few clicks, these tasks are automatically assigned to the appropriate staff, ensuring prompt and efficient service delivery. This streamlined process enhances guest satisfaction, fosters loyalty, and boosts your hotel's reputation on OTAs. Elevate your guest experience and set new standards of excellence in the competitive hospitality industry with HKeeper Concierge.
HKeeper Messenger: Streamlined Internal Communication at Your Fingertips
Staff Collaboration Tools
HKeeper Messenger is your go-to solution for seamless internal communication with your team. With multilingual chat capabilities, it breaks down language barriers, ensuring clear and efficient communication between back-office and front-office staff. This user-friendly tool enhances teamwork, speeds up decision-making, and fosters collaboration across departments. Say goodbye to communication challenges and hello to smoother operations with HKeeper Messenger.
Maintenance Made Easy: HKeeper Simplifies Your Property's Upkeep
Hotel Maintenance Software
Covering every nook and cranny, HKeeper Maintenance offers a seamless solution for property upkeep. By automating and streamlining tasks, it empowers your team to efficiently handle maintenance work, from attics to basements and everywhere in between. With HKeeper, you can optimize your property's maintenance processes, ensuring a consistently well-maintained environment for your guests. Bid farewell to manual hassles and embrace a more efficient, productive, and hassle-free maintenance workflow.
HKeeper Cleaning Mobile App: The Ultimate Cleaning Companion
Cleaning & Operations
Say goodbye to manual task assignment and embrace the convenience of automation. Work on the go for a spotless environment anywhere, anytime. Simplify employee onboarding with digital checklists, ensuring a smooth start for new team members. Elevate your cleaning operations and maintain impeccable cleanliness with HKeeper Cleaning Mobile App.
HKeeper: Enhancing Labor Management through Intelligent Scheduling
Scheduling & Labor Management
In the world of hotel operations, scheduling and labor management can be a significant expense. That's where HKeeper Scheduler comes in. Our user-friendly interface puts the power of digital staff scheduling in your hands, aligning staff with demand effortlessly. What used to take managers and supervisors hours each week now requires just a few clicks daily. Make labor management efficient, reduce costs, and boost productivity with HKeeper Scheduler.
HKeeper 360° Housekeeping Excellence: the Ultimate Solution
Housekeeping Software
Elevate your housekeeping operations with HKeeper. Our platform offers digital task assignments, real-time task updates, and photo verification of completed work, ensuring a well-coordinated and accountable team. Self-inspections via task checklists maintain high-quality standards, and our multilingual chat and pictogram options eliminate language barriers. You'll also benefit from linen and amenity auto counting, along with digital issue recording and reporting. Simplify management, enhance guest satisfaction, and optimize your housekeeping workflow with HKeeper.
HKeeper Reviews Summary
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, HKeeper Housekeeping is the #10 most trending product in the Housekeeping Software category (out of 34) and the #530 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHKeeper’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
HKeeper Pricing
Pricing Available By Request
HKeeper has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating