HKeeper Housekeeping

4.8 (35 REVIEWS)

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HT Score  
78 out of 100
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Nicolas, Evgeniy, Christian + 5 more experts recommend HKeeper

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HKeeper Housekeeping

4.8 (35 REVIEWS)

Ranked 7 (out of 33) in Housekeeping Software

HKeeper is a technology-driven hospitality software platform that provides entrepreneurial hoteliers with the best technology tools to optimize and automate business, simultaneously enables to decrease expenses and sustain excellent quality service to guests.

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Ratings Summary

4.8
Excellent
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, HKeeper Housekeeping is the #9 most trending product in the Housekeeping Software category (out of 33) and the #392 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

HKeeper’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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78 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About HKeeper Housekeeping
Founded in 2020 | Headquarters in Celebration (United States) | 7 employees
HKeeper is a universal platform that fully automates the assignment for cleaning tasks to housekeepers during the entire booking period. The software is used by Housekeeping managers and supervisors to manage and prioritize tasks with notes and checklists that act as self-inspection proof that no steps in a process were skipped or forgotten. As an extra option - HKeeper Housekeeping allows attaching pictures and remarks (notes) to checklists. A PMS integration with HKeeper is very important for hotels that want to have the ability to see room statuses (clean/dirty), monitor and manage task workflow transparently 24/7 in real-time with individual performance metrics. For recurring projects (e.i., deep cleaning) HKeeper has a Planner module where you can create tasks scheduled daily, weekly or monthly.

Capabilities

Automated Task Assignment for Entire Booking Period

Advanced Scheduling and Workload Planning

HKeeper Mobile App: Empower Your Team On-the-Go

HKeeper Remarks: Pictogram-Based Task Creation

HKeeper Concierge: Elevating Guest Experience and Hotel Reputation

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

Digital Concierge: Elevate Guest Experiences with Effortless Personalization

Concierge Software
HKeeper Concierge takes guest service to the next level by seamlessly converting guest requests into actionable tasks. With just a few clicks, these tasks are automatically assigned to the appropriate staff, ensuring prompt and efficient service delivery. This streamlined process enhances guest satisfaction, fosters loyalty, and boosts your hotel's reputation on OTAs. Elevate your guest experience and set new standards of excellence in the competitive hospitality industry with HKeeper Concierge.

INCLUDED

HKeeper Messenger: Streamlined Internal Communication at Your Fingertips

Staff Collaboration Tools
HKeeper Messenger is your go-to solution for seamless internal communication with your team. With multilingual chat capabilities, it breaks down language barriers, ensuring clear and efficient communication between back-office and front-office staff. This user-friendly tool enhances teamwork, speeds up decision-making, and fosters collaboration across departments. Say goodbye to communication challenges and hello to smoother operations with HKeeper Messenger.

INCLUDED

HKeeper Guest Chat: Seamless Connection for Exceptional Hospitality

Guest Messaging Software

INCLUDED

Maintenance Made Easy: HKeeper Simplifies Your Property's Upkeep

Hotel Maintenance Software
Covering every nook and cranny, HKeeper Maintenance offers a seamless solution for property upkeep. By automating and streamlining tasks, it empowers your team to efficiently handle maintenance work, from attics to basements and everywhere in between. With HKeeper, you can optimize your property's maintenance processes, ensuring a consistently well-maintained environment for your guests. Bid farewell to manual hassles and embrace a more efficient, productive, and hassle-free maintenance workflow.

INCLUDED

HKeeper Cleaning Mobile App: The Ultimate Cleaning Companion

Cleaning & Operations
Say goodbye to manual task assignment and embrace the convenience of automation. Work on the go for a spotless environment anywhere, anytime. Simplify employee onboarding with digital checklists, ensuring a smooth start for new team members. Elevate your cleaning operations and maintain impeccable cleanliness with HKeeper Cleaning Mobile App.

INCLUDED

HKeeper: Enhancing Labor Management through Intelligent Scheduling

Scheduling & Labor Management
In the world of hotel operations, scheduling and labor management can be a significant expense. That's where HKeeper Scheduler comes in. Our user-friendly interface puts the power of digital staff scheduling in your hands, aligning staff with demand effortlessly. What used to take managers and supervisors hours each week now requires just a few clicks daily. Make labor management efficient, reduce costs, and boost productivity with HKeeper Scheduler.

INCLUDED

HKeeper 360° Housekeeping Excellence: the Ultimate Solution

Housekeeping Software
Elevate your housekeeping operations with HKeeper. Our platform offers digital task assignments, real-time task updates, and photo verification of completed work, ensuring a well-coordinated and accountable team. Self-inspections via task checklists maintain high-quality standards, and our multilingual chat and pictogram options eliminate language barriers. You'll also benefit from linen and amenity auto counting, along with digital issue recording and reporting. Simplify management, enhance guest satisfaction, and optimize your housekeeping workflow with HKeeper.

INCLUDED

Pricing

Pricing Available By Request

HKeeper has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Success Stories

7

References

5

Featured Customers

Success Stories

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HKeeper doesn’t have any case studies available

Popularity by Segment

Size

3 | Small (10-24 room)

11 | Medium (25-74 room)

20 | Large (75-199 room)

1 | X-Large (200+ room)

Country

9 | Czech Republic

8 | Azerbaijan

7 | Russian Federation

4 | Australia

3 | United States of America

2 | Germany

1 | Dominican Republic

1 | Lithuania

Type

13 | City Center Hotels

11 | Luxury Hotels

7 | Extended Stay & Serviced Apartments

7 | Resorts

2 | Bed & Breakfast & Inns

2 | Branded Hotels

2 | Limited Service & Budget Hotels

1 | Boutiques

1 | Hostels

1 | Motels

Region

19 | Europe

8 | Asia Pacific

4 | Oceania

3 | North America

1 | Central America

Category

35 | Housekeeping Software

Hotelier Rating

Excellent
33
Very Good
0
Average
2
Poor
0
Terrible
0

Property Size

  • Small (3)
  • Medium (11)
  • Large (20)
  • X-Large (1)

Country

  • Czech Republic
    Czech Republic
    (9)
  • Azerbaijan
    Azerbaijan
    (8)
  • Russian Federation
    Russian Federation
    (7)
  • Australia
    Australia
    (4)
  • United States of America
    United States of America
    (3)
  • Germany
    Germany
    (2)
  • Dominican Republic
    Dominican Republic
    (1)
  • Lithuania
    Lithuania
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (19)
  • Asia Pacific
    Asia Pacific
    (8)
  • Oceania
    Oceania
    (4)
  • Central America
    Central America
    (1)
7

Good software with small mistakes

Hotelmamager from 25-49 room Extended Stay & Serviced Apartment in München (Germany)

Verified
1 months ago
It makes generally the schedule of housekeeping easier because the tasks are created automatically. It saves lot of time and work. But you can't trust the software 100%. Controlling of all created tasks is necessary every day.
Country Germany
Hotelmamager
Medium Hotel
10

HKEEPER - cleaning

Receptionist from 100 to 199 room City Center Hotel in (Czech Republic)

Verified
4 months ago
Hkeeper allows me to completely have supervision over housekeeping company that currently does all the work via outsourcement. While I and my colleagues can sit behind our reception and welcome guests, we can keep track of the rooms that are being done simultaneously-
Country Czech Republic
Receptionist
Large Hotel
10

Hkeeper - supervision syste

Receptionist from 25-49 room City Center Hotel in (Czech Republic)

Verified
4 months ago
What I really like most is the possibility to cover supervision while also being able to keep control over reception desk and guests.
Country Czech Republic
Receptionist
Medium Hotel
10

Hkeeper - outsourcing

Hotel Director from 25-49 room City Center Hotel in (Czech Republic)

Verified
4 months ago
I have been using hkeeper for past 4 months, while it took me some time to get used to the system, its quite fantastic to use. It really helps me out to keep housekeeping under control, it gives me fantastic results.
Country Czech Republic
Hotel Director
Medium Hotel
10

HKEEPER - reception

Receptionist from 10 to 24 room City Center Hotel in (Czech Republic)

Verified
4 months ago
I really like about hkeeper that it lets me go through supervision tasks while I can sit behind reception desk and welcome guests with a smile.
Country Czech Republic
Receptionist
Small Hotel
10

HKEEPER software

Hotel Director from 10 to 24 room City Center Hotel in (Czech Republic)

Verified
4 months ago
What I really like is the outsourcing system hkeeper provides, it lets me do a lot of operations through out the hotel while it keeps an eye on the housekeepers, technicians and kitchen.While I can reset assured the system sees and keeps safe budget hours for them I can manage the hotel.
Country Czech Republic
Hotel Director
Small Hotel
10

Game-Changing Hotel Management with HKeeper

manager from 25-49 room Boutique in (Czech Republic)

Verified
5 months ago
Another benefit of using HKeeper is their mobile app - it organizes all of us a lot and I definitely recommend this product for hotels of any size. on providing excellent customer service. By integrating HKeeper automation tools, you can handle everything in one place, including managing staff and tasks, handling guest service requests, and...
Country Czech Republic
manager
Medium Hotel
9

Hkeeper increased sense of ownership of tasks among department and it helps to monitor every steps of task execution

Front Office Manager from 100 to 199 room Resort in Naftalan (Azerbaijan)

Verified
5 months ago
Since implementation Hkeeper we have had only good experience of it. It is useful tool to record and follow up any task related to Guest request and operational needs.
Country Azerbaijan
Front Office Manager
Large Hotel
9

Hkeeper efficiency

FOM from 100 to 199 room Luxury Hotel in Muğanlı (Azerbaijan)

Verified
5 months ago
Following tasks to be done on time, Statistical follow up ease operation, to see progress and find out SWOT analyze
Country Azerbaijan
FOM
Large Hotel
10

Game-Changing Hotel Management with HKeeper

direktor from 25-49 room Luxury Hotel in Karlovy Vary (Czech Republic)

Verified
5 months ago
As someone who works in the hospitality industry, I highly recommend HKeeper as a hotel management system. This innovative software simplifies daily tasks and reduces staffing costs, allowing staff to focus on providing excellent customer service. By integrating HKeeper automation tools, you can handle everything in one place, including man...
Country Czech Republic
direktor
Medium Hotel
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

HKeeper is a tool for automating task assignments and personnel management. Implement HKeeper in your property operations to accelerate workflow and save time, increase guest satisfaction and increase revenue

Question:

What differentiates this product or service from the competition?

Answer:

Due to the accelerating software and technical development, a lot of tools usually get overwhelming and frustrating. The saying “too many cooks in the kitchen” can be applied here. Allowing you to combine all necessities for staff management and control over inventory of hotel in real-time in one tool speaks for itself - why multiply when you can simplify!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My recommendation I would give to a hotelier that considers using Hkeeper as a solution in his operation would be to explain in detail what problem they are trying to solve to an HKeeper expert so they can help them setting up the solution based on their needs

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 5 recommend
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Support

Unverified

HKeeper has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Response Time

Less than a day

Recommended

97%

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