HKeeper Housekeeping

Ranked 5 (out of 28) in Housekeeping Software

Housekeeping Software

HKeeper is a technology-driven hospitality software platform that provides entrepreneurial hoteliers...

Ratings Snapshot

Certificate of Excellence
Read 18 reviews
97%
Recommend
HTR Score icon
HT SCORE
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 28 in Housekeeping Software

Ease of Use
4.8/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
5.0/5
Verified Customer Support

HKeeper’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • City Center Hotels 7 verified reviews
    96%
  • Extended Stay & Serviced Apartments 6 verified reviews
    95%
  • Limited Service & Budget Hotels 2 verified reviews
    100%
  • Bed & Breakfast & Inns 2 verified reviews
    100%
  • Motels 1 verified reviews
    100%
  • Resorts 1 verified reviews
    100%
  • Hostels 1 verified reviews
    100%
  • Branded Hotels 1 verified reviews
    100%

HKeeper Housekeeping Overview

HKeeper Housekeeping Overview

HKeeper is a universal platform that fully automates the assignment for cleaning tasks to housekeepers during the entire booking period. The software is used by Housekeeping managers and supervisors to manage and prioritize tasks with notes and checklists that act as self-inspection proof that no steps in a process were skipped or forgotten. As an extra option - HKeeper Housekeeping allows attachi...

About HKeeper View website

Founded in 2017 | Headquarters in Celebration United States | 7 employees

HKEEPER GLOBAL, LLC 830 Lee Road Orlando, FL 32810

Product Modules
HKeeper Virtual Concierge Concierge Software
INCLUDED
Prompt, Precise & Proficient Virtual Concierge for Hotels, Resorts and Vacation Rentals
HKeeper Messenger Staff Collaboration Tools
INCLUDED
Service your customers, optimize your processes, and grow your business
HKeeper Guest Chat Guest Messaging Software
INCLUDED
Service your customers, optimize your processes, and grow your business
HKeeper Maintenance Preventive Maintenance Software
INCLUDED
From attics to basements, and everything in between.
Cleaning App Cleaning & Operations
INCLUDED
HKeeper is the number one tool for vacation rentals owners to create automated cleaning task assignment and enjoy completely hands-free management. What makes us different is that HKeeper assigns tasks automatically for the whole booking period so you can make a forecast for the cleaning for a week and month.
Scheduling & Labor Management Scheduling & Labor Management
INCLUDED
We know that scheduling and labor management are the most costly expense in hotel operations that's why we created our HKeeper Scheduler. A user-friendly interface allows you to digitally manage staff schedules according to demand instead of demanding the schedule from your managers. What took each manager/supervisor hours per week, now takes only a few clicks a day.

Integrates with

  • Hotel Management Software
  • Channel Managers
  • Marketplaces & Integrators
Browse integrations (14 verified)

What customers love about HKeeper Housekeeping

Like 97% recommend

General Manager

I can't even imagine, how I was working without Hkeeper! Since we started to use HKeeper, we have seen significant benefits both internally and how service provided to guests. The digital logbook joined all departments,...

Front Desk Manager

The fact that we are no longer required to print long work orders, or communicate through walkie talkies is great. It provides me with an overview of everything that is going on at my property and guest related issues ar...

Financial Controller/IT coordinator

Very good application for tracking maintenance issues. Especially the recurring maintenance. Inventory with the ability to automatically alert low stocks is a time-saving feature (customizable for any inventory ite...

Owner

This is great software when it comes to housekeeping and maintenance operations. It has helped our staff stay informed as well as educated on what is truly going on within our rooms. Also, it allows management to quantif...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

HKeeper is a tool for automating task assignments and personnel management. Implement HKeeper in your property operations to accelerate workflow and save time, increase guest satisfaction and increase revenue

by Nicolas Chavanes (Mews) on December 14, 2021

See more answers (7)
Question:

What differentiates this product or service from the competition?

Answer:

Due to the accelerating software and technical development, a lot of tools usually get overwhelming and frustrating. The saying “too many cooks in the kitchen” can be applied here. Allowing you to combine all necessities for staff management and control over inventory of hotel in real-time in on...

by Nicolas Chavanes (Mews) on December 14, 2021

See more answers (7)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My recommendation I would give to a hotelier that considers using Hkeeper as a solution in his operation would be to explain in detail what problem they are trying to solve to an HKeeper expert so they can help them setting up the solution based on their needs

by Nicolas Chavanes (Mews) on December 14, 2021

See more answers (7)
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+ 5 recommend
Recommended by Show More (3)

Features

Other

18/18 features

Want to go behind the scenes and see how HKeeper Housekeeping works?

Clients & references

References & testimonials

Testimonial avatar
As a housekeeper, I like to have things organized, especially on busy days when the scope of work can change, such as due outs going to stay over, and when communicating through a paper/pen with phone...
Shante Wise Housekeeper at the Katerina Hotel Orlando
Testimonial avatar
As a General Manager, it is very challenging to have an understanding of everything that goes on at the property. There have always been battles with communication and being provided with the proper i...
Stefan Oudalov General Manager at the Katerina Hotel Orlando

Featured partners

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Awards & Certifications

techAwards empty image

HKeeper doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Africa
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
VERIFIED MARKETS
  • Russian Federation
  • Australia
  • United States of America
  • Dominican Republic
  • Lithuania
  • Azerbaijan
  • Germany

18 Verified HKeeper Reviews

Likelihood to Recommend
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June 05, 2022

HKeeper Housekeeping Review: HKeeper a neat Software to save time and work.

Front Office Associate from City Center Hotels in München (Germany)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

Currently we are using HKeeper as a Housekeeping tool and to help us with the communication between the different departments. It helps a lot reducing the time needed to communicate and is very easy to us...

What do you dislike or think could be improved?

The language could be improved a little. Generally most of it was already changed to our language but the main "topics/headlines" are still in english this is not really a problem but some of our workers ...

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

June 03, 2022

HKeeper Housekeeping Review: Excellent tool for Hotel Operations

Group Rooms Operations Manager from Branded Hotels in Bakı (Azerbaijan)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Hkeeper is an amazing tool for Hotel Operations as well as Guest Engagement and In-Stay feedback. Everything From daily in-department communication to the team member performance and scheduling has been w...

What do you dislike or think could be improved?

I would like to see the user management and permission matrix in a different format and no doubt that it will be taken into account in the next releases.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 18, 2021

HKeeper Housekeeping Review: Complete all-in-one suite for hotel operations

Manager from Extended Stay & Serviced Apartments in Vilnius (Lithuania)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Hkeeper is the most advanced platform to date for managing staff operations in housekeeping and maintenance. The most notable features, unique in their entirety would be: 1. Complete inventory trac...

What do you dislike or think could be improved?

These features would be a great addition to the mobile app: 1. Ability to see past cleanings & track current cleanings in realtime (by all admins) 2. Analytics and graphs to see realtime & historic st...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 20, 2021 Lubov K. from HKeeper replied:
 Thanks for your review of HKeeper! We're glad HKeeper works well for you and your team. 

November 01, 2021

HKeeper Housekeeping Review: Excellent software to optimize work and costs

Head of marketing department from Hostels in Moskva (Russian Federation)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We needed to optimize the work of the maids and keep track of inventory. We were advised by a company HKeeper, and we contacted. After contacting us, implement the software in less than a week, trained an...

What do you dislike or think could be improved?

At the moment, we have nothing to offer to improve the functionality of the software, since at the moment we are using the program 100% and are VERY satisfied

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Nov 01, 2021 Lubov K. from HKeeper replied:
 Thanks for your review of HKeeper! We're happy to hear it helps your team with daily routine. 

October 21, 2021

HKeeper Housekeeping Review: Triumph Hotel Plaza / One tool to make life easier, boost efficiency in op

General Manager from City Center Hotels in Obninsk (Russian Federation)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

As a General Manager I need to keep a real-time pulse on a hotel’s heartbeat. By using HKeeper dashboard and it's reports, it's easy to identify the root of issues and analyze where and how we can impro...

What do you dislike or think could be improved?

Everything has been great in my opinion. Keep up the awesome work! After all, there is no limit to perfection, right?

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
arrow review On Oct 21, 2021 Alexander U. from HKeeper replied:
 Thank you for such a high assessment of our humble work! 

October 20, 2021

HKeeper Housekeeping Review: We create efficiency through HKeeper instead of unnecessary reporting

Managing partner from City Center Hotels in Obninsk (Russian Federation)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

With HKeeper I get any kind of data at a touch of my fingertips without having to text, call, email people, because I want them to focus on guests rather than do reports for me. The platform makes all of ...

What do you dislike or think could be improved?

In my opinion there isn't not much to improve, but any improvement will be welcome. Anyway we hope the product will develope with each new version,

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Oct 20, 2021 Lubov K. from HKeeper replied:
 We greatly appreciate your thoughtful comments that helped improve HKeeper. Thank you very much for ... 

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
$3/room/month - $6/room/month

Recent News & Content

Recent articles

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Recent press releases

Resources & reports

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HKeeper doesn’t have any free e-books or reports available

Popular HKeeper Housekeeping Integrations

View all (14 HKeeper Integrations)