Housekeeping tool by hotelkit
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HKeeper Housekeeping
4.8 (37 REVIEWS)
Ranked 7 (out of 34) in Housekeeping Software
The First AI - powered hotel management platform
97% recommended by 29 hotels
Bell - AI powered product analyst
I analyzed all of HKeeper’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like HKeeper for its efficiency in managing hotel operations, reducing staffing costs, and enhancing guest services. The software's strengths in real-time inventory tracking, task automation, and staff communication lead to increased productivity and better resource management. It also centralizes operations, facilitating easier audits and reporting. However, some users report issues with color themes, task categorization, and accurate reporting of housekeeping tasks.
Support
Supportive
Hoteliers often praise HKeeper's Housekeeping Software for its exemplary customer support. They highlight the accessibility of support through various channels like chat, phone, or email, ensuring users can reach out effortlessly. Additionally, hoteliers appreciate the promptness in addressing issues, indicating a high level of responsiveness from the support team. The support staff is also noted for their extensive knowledge and effectiveness, enhancing the user experience. Moreover, the support team plays a crucial role during the onboarding process, simplifying setup and training for new users. The availability of comprehensive resources, including FAQs, tutorials, and documentation, further assists users, making support a strong point of the HKeeper system.
Hotelmamager
13 months ago
Verified
... Our housekeeping was always confused with the amount of the guests. In the task with end cleaning was always shown how many people already have been inside. That's totally confusing and absolutely ...
See full reviewHotel Director
11 months ago
Verified
... I really like that I can setup a lot of planners that allow me to fully schedule the working day of my team. ...
See full reviewReceptionist
11 months ago
Verified
... As a fom from my hotel I am able to control time management of my colleagues and always prepare anything for my hotel Director, Ms. Katerina. ...
See full reviewAutomation
Streamlined
Hoteliers often appreciate HKeeper's Housekeeping Software for its automation capabilities, noting that it significantly enhances workflow efficiency by reducing manual tasks and errors. The system's automated processes are highlighted as intuitive and easy to use, helping streamline operations by effectively handling repetitive tasks. This allows staff to focus on more critical responsibilities without compromising on quality. Furthermore, hoteliers find the AI features, such as predictive analytics, to be valuable additions that not only support decision-making but also improve overall efficiency and productivity in housekeeping operations.
Hotelmamager
13 months ago
Verified
... It makes generally the schedule of housekeeping easier because the tasks are created automatically. It saves lot of time and work. But you can't trust the software 100%. Controlling of all created ...
See full reviewHotel Director
11 months ago
Verified
... I would really like to have multiple people as responsible for cetain tasks, especially for maintanance, however other than that there is nothing. ...
See full reviewValue
Balanced
Hoteliers often recognize the excellent value of HKeeper's Housekeeping Software, describing it as a 'goldmine' due to its ease of use and accessibility for various reporting needs. Users highlight the software's effectiveness in supporting monthly audits and budget management, which indicates a strong return on investment. The value is further accentuated by its perceived ability to streamline processes, offering significant benefits for the associated cost.
Hotelmamager
13 months ago
Verified
... Our housekeeping was always confused with the amount of the guests. In the task with end cleaning was always shown how many people already have been inside. That's totally confusing and absolutely ...
See full reviewFunctionality
Balanced
Hoteliers often appreciate HKeeper Housekeeping's software functionality for its ability to quickly access personal daily, weekly, and monthly data. Users find it invaluable for generating reports needed for audits with CEOs and budgeting. However, some suggest improvements such as the ability to add multiple inventory items at once and the capability to assign multiple people to tasks, particularly for maintenance. Despite these suggestions, users express satisfaction with the current features, like the scheduling planners that help organize team workflows effectively.
Hotel director
12 months ago
Verified
... What I really like about Hkeeper is that is allows me to check on my personal daily/weekly and monthly in an instant. ...
See full reviewHotel director
12 months ago
Verified
... The best thing about this software is how easy and accessible it is for me to check all of the report that I need to my monthly audit with CEO and budget. ...
See full reviewHotel Director
11 months ago
Verified
... I really like that I can setup a lot of planners that allow me to fully schedule the working day of my team. ...
See full reviewUser Interface
Intuitive
Hoteliers often appreciate the user interface of HKeeper’s Housekeeping Software for its clarity of information, as it effectively presents data, graphs, and key details. They note the software's ease of navigation, with features and menus being straightforward to find and use. However, some feedback indicates a desire for improved customizability, particularly in terms of adding more color themes to accommodate colorblind users and personal preferences. Additionally, while the interface is generally responsive, improving mobile compatibility could further enhance the user experience for mobile app users, ensuring that it aligns with the needs of a diverse range of users.
Hotelmamager
13 months ago
Verified
... Our housekeeping was always confused with the amount of the guests. In the task with end cleaning was always shown how many people already have been inside. That's totally confusing and absolutely ...
See full reviewHotel director
12 months ago
Verified
... There could be more color themes added to hkeeper, that would be very helpful. Other than that I do not think there is much to improve on. ...
See full reviewReceptionist
11 months ago
Verified
... I do not think there is anything that I would improve other than being able to change color theme on mobile app as some of my colleagues are colorblind. But we always manage, so it is not a problem. ...
See full reviewWhat Types of Hotels HKeeper is Popular For
Size
1 | X-Small (1-9 room)
7 | Small (10-24 room)
11 | Medium (25-74 room)
14 | Large (75-199 room)
4 | X-Large (200+ room)
Country
8 | Czech Republic
6 | Russian Federation
5 | Azerbaijan
4 | United States of America
4 | Australia
2 | Germany
2 | Croatia
1 | Lithuania
Type
16 | City Center Hotels
16 | Luxury Hotels
11 | Limited Service & Budget Hotels
10 | Branded Hotels
10 | Extended Stay & Serviced Apartments
10 | Resorts
9 | Bed & Breakfast & Inns
4 | Boutiques
4 | Airport/Conference Hotels
1 | Casinos
1 | Hostels
1 | Motels
Region
19 | Europe
5 | Asia Pacific
4 | North America
4 | Oceania
Category
37 | Housekeeping Software
Didn’t find what you were looking for?
HKeeper Housekeeping Alternatives
Not sure if HKeeper is right for your hotel? Here are similar Housekeeping Software vendors that could be a good fit for your hotel:
Capabilities
Automated Task Assignment for Entire Booking Period
Automated Task Assignment for Entire Booking Period
With HKeeper, as soon as a reservation enters your PMS, the system seamlessly generates and allocates all cleaning tasks required for the entire booking period. This efficient automation ensures that your housekeeping team stays ahead of the schedule, providing a consistently clean and welcoming environment for your guests throughout their stay.
Advanced Scheduling and Workload Planning
Advanced Scheduling and Workload Planning
Effortlessly plan workloads for weeks, months, or entire seasons. Our system calculates precise cleaning hours required for any given timeframe, helping you determine staffing needs. Monitor performance with ease by comparing Scheduled and Actual hours, ensuring operational efficiency and resource management.
HKeeper Mobile App: Empower Your Team On-the-Go
HKeeper Mobile App: Empower Your Team On-the-Go
Experience full-fledged task management with the HKeeper Mobile app. Create, edit, and reassign tasks seamlessly, ensuring smooth operations from your smartphone or tablet. Track real-time changes throughout the day, keeping everyone in sync and boosting productivity. Stay ahead with instant access to vital information, from room assignments to guest requests, all in the palm of your hand. Elevate your hotel's efficiency, no matter where your day takes you.
HKeeper Remarks: Pictogram-Based Task Creation
HKeeper Remarks: Pictogram-Based Task Creation
HKeeper Remarks redefines task management. It effortlessly transcends language barriers, empowering both line-level and executive employees to create, assign, and monitor tasks with ease and speed. Adding clarity is a breeze with the option to attach photos when needed, ensuring efficient workflow. Elevate efficiency, reduce errors, and cultivate seamless operations. HKeeper Remarks ensures that every team member, regardless of their position, can contribute to outstanding guest experiences and operational excellence.
HKeeper Concierge: Elevating Guest Experience and Hotel Reputation
HKeeper Concierge: Elevating Guest Experience and Hotel Reputation
HKeeper Digital Concierge empowers guests to personalize their hotel experience by assigning tasks to staff, ensuring a seamless stay. It fosters ongoing guest engagement post-checkout, enhancing satisfaction and loyalty, thus elevating the hotel's reputation on online travel platforms. HKeeper Digital Concierge is the key to exceptional guest experiences and excellence in the competitive hospitality industry.
Features
Inspections & Checklists
Scheduling
Workflow Automation
Messaging & Collaboration
Analytics & Reporting
Usability
Available Add-ons & Modules
Digital Concierge: Elevate Guest Experiences with Effortless Personalization
Concierge SoftwareHKeeper Messenger: Streamlined Internal Communication at Your Fingertips
Staff Collaboration ToolsMaintenance Made Easy: HKeeper Simplifies Your Property's Upkeep
Hotel Maintenance SoftwareHKeeper Cleaning Mobile App: The Ultimate Cleaning Companion
Cleaning & OperationsHKeeper: Enhancing Labor Management through Intelligent Scheduling
Scheduling & Workforce ManagementHKeeper 360° Housekeeping Excellence: the Ultimate Solution
Housekeeping SoftwareRecommended by
Achievements
This vendor's trending score is rising, HKeeper Housekeeping is the #10 most trending product in the Housekeeping Software category (out of 34) and the #570 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHKeeper’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Pricing Available By Request
HKeeper has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare HKeeper to Top Alternatives
Housekeeping tool by hotelkit
Remove the heavy lifting for housekeepers
More Done, Less Redone
Hotelier Rating
Hoteliers like HKeeper for its efficiency in managing hotel operations, reducing staffing costs, and enhancing guest services. The software's strengths in real-time inventory tracking, task automation, and staff communication lead to increased productivity and better resource management. It also centralizes operations, facilitating easier audits and reporting. However, some users report issues with color themes, task categorization, and accurate reporting of housekeeping tasks.
AI-generated from the text of customer reviews
Looking for specific info?
Hkeeper as a reception.
Receptionist from 200 to 499 room City Center Hotel in Santo Domingo (Caribbean)
Hkeeper
Hotel Director from 200 to 499 room City Center Hotel in Santo Domingo (Caribbean)
Facility goldmine
Hotel director from 25-49 room Branded Hotel in Karlovy Vary (Czech Republic)
Helpful Facility system
Hotel director from 100 to 199 room Luxury Hotel in Karlovy Vary (Czech Republic)
Good software with small mistakes
Hotelmamager from 25-49 room Extended Stay & Serviced Apartment in Munich (Germany)
HKEEPER - cleaning
Receptionist from 100 to 199 room City Center Hotel in Prague (Czech Republic)
HKEEPER - reception
Receptionist from 10 to 24 room Boutique in Jicin (Czech Republic)
HKEEPER software
Hotel Director from 10 to 24 room Boutique in Jicin (Czech Republic)
Game-Changing Hotel Management with HKeeper
manager from 200 to 499 room Boutique in Vodice (Croatia)
Game-Changing Hotel Management with HKeeper
manager from 200 to 499 room Boutique in Vodice (Croatia)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
HKeeper is a tool for automating task assignments and personnel management. Implement HKeeper in your property operations to accelerate workflow and save time, increase guest satisfaction and increase revenue
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Due to the accelerating software and technical development, a lot of tools usually get overwhelming and frustrating. The saying “too many cooks in the kitchen” can be applied here. Allowing you to combine all necessities for staff management and control over inventory of hotel in real-time in one tool speaks for itself - why multiply when you can simplify!
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
My recommendation I would give to a hotelier that considers using Hkeeper as a solution in his operation would be to explain in detail what problem they are trying to solve to an HKeeper expert so they can help them setting up the solution based on their needs
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
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HKeeper has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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