Declutter everything—scheduling, tracking, and even the most complex cleaning needs.
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HKeeper Housekeeping
4.8 (37 REVIEWS)
HT Score
25 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
HKeeper Housekeeping
Ranked 11 (out of 36) in Housekeeping Software
The First AI - powered hotel management platform
97% recommended by 29 hotels
Bell - AI powered product analyst
I analyzed all of HKeeper’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like HKeeper for its efficiency in managing hotel operations, reducing staffing costs, and enhancing guest services. The software's strengths in real-time inventory tracking, task automation, and staff communication lead to increased productivity and better resource management. It also centralizes operations, facilitating easier audits and reporting. However, some users report issues with color themes, task categorization, and accurate reporting of housekeeping tasks.
What Types of Hotels HKeeper is Popular For
Size
1 | X-Small (1-9 room)
13 | Small (10-49 room)
7 | Mid-Sized (50-99 room)
15 | Large (100-499 room)
Country
8 | Czech Republic
6 | Russian Federation
5 | Azerbaijan
4 | United States
4 | Australia
2 | Germany
2 | Croatia
1 | Lithuania
Type
17 | City Center Hotels
16 | Luxury Hotels
12 | Limited Service & Budget Hotels
12 | Resorts
11 | Branded Hotels
11 | Extended Stay & Serviced Apartments
9 | Bed & Breakfast & Inns
6 | Boutique Hotels
6 | Airport/Conference Hotels
2 | Motels
1 | Casinos
1 | Hostels
1 | Vacation Rentals & Villas
Region
19 | Europe
5 | Asia Pacific
4 | North America
4 | Oceania
Category
37 | Housekeeping Software
Didn’t find what you were looking for?
What is HKeeper?
Founded in 2024 | Headquarters in Celebration (United States) | 7 employees
HKeeper Housekeeping is a sophisticated housekeeping and property management system designed to streamline and automate hotel operations. The platform excels in managing hotel housekeeping tasks by efficiently assigning, monitoring, and prioritizing these tasks throughout guests' entire booking periods. One of its key features is real-time inventory tracking and task automation, which significantly reduces staffing costs and enhances guest services.
Hoteliers appreciate HKeeper for its capability to centralize operations, which simplifies audits and reporting. The system allows housekeeping managers and supervisors to use comprehensive notes and checklists as self-inspection tools, ensuring no steps are missed in the process. Additionally, the option to attach pictures and remarks to these checklists adds a layer of accountability and thoroughness.
HKeeper's integration with Property Management Systems (PMS) is crucial for hotels aiming for real-time monitoring and management of room statuses (clean/dirty) and task workflows. This integration provides transparency and enables 24/7 oversight with individual performance metrics, helping to increase productivity and manage resources more effectively.
For recurring tasks like deep cleaning, HKeeper offers a versatile Planner module. This feature allows for the creation of tasks scheduled on a daily, weekly, or monthly basis, ensuring that all maintenance activities are performed regularly and on time. Overall, HKeeper Housekeeping is an invaluable tool for hotels looking to enhance operational efficiency, reduce costs, and improve the quality of guest services.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of HKeeper products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
HKeeper Reviews Analyzed: 37
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
HKeeper Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by HKeeper
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
HKeeper's Provided Description:
"HKeeper is an innovative AI-powered platform designed to revolutionize hotel management by automating operational tasks, enhancing guest experiences, and optimizing resource utilization. It integrates seamlessly with existing systems to provide real-time insights and actionable recommendations, empowering hoteliers to streamline operations and drive profitability while delivering exceptional guest satisfaction. Whether managing bookings, monitoring performance, or personalizing guest interactions, HKeeper ensures hotels operate efficiently and competitively in today's dynamic hospitality landscape."
FAQs
HKeeper Housekeeping Alternatives
Not sure if HKeeper is right for your hotel? Here are similar Housekeeping Software vendors that could be a good fit for your hotel:
Capabilities
Automated Task Assignment for Entire Booking Period
Automated Task Assignment for Entire Booking Period
With HKeeper, as soon as a reservation enters your PMS, the system seamlessly generates and allocates all cleaning tasks required for the entire booking period. This efficient automation ensures that your housekeeping team stays ahead of the schedule, providing a consistently clean and welcoming environment for your guests throughout their stay.
Advanced Scheduling and Workload Planning
Advanced Scheduling and Workload Planning
Effortlessly plan workloads for weeks, months, or entire seasons. Our system calculates precise cleaning hours required for any given timeframe, helping you determine staffing needs. Monitor performance with ease by comparing Scheduled and Actual hours, ensuring operational efficiency and resource management.
HKeeper Mobile App: Empower Your Team On-the-Go
HKeeper Mobile App: Empower Your Team On-the-Go
Experience full-fledged task management with the HKeeper Mobile app. Create, edit, and reassign tasks seamlessly, ensuring smooth operations from your smartphone or tablet. Track real-time changes throughout the day, keeping everyone in sync and boosting productivity. Stay ahead with instant access to vital information, from room assignments to guest requests, all in the palm of your hand. Elevate your hotel's efficiency, no matter where your day takes you.
HKeeper Remarks: Pictogram-Based Task Creation
HKeeper Remarks: Pictogram-Based Task Creation
HKeeper Remarks redefines task management. It effortlessly transcends language barriers, empowering both line-level and executive employees to create, assign, and monitor tasks with ease and speed. Adding clarity is a breeze with the option to attach photos when needed, ensuring efficient workflow. Elevate efficiency, reduce errors, and cultivate seamless operations. HKeeper Remarks ensures that every team member, regardless of their position, can contribute to outstanding guest experiences and operational excellence.
HKeeper Concierge: Elevating Guest Experience and Hotel Reputation
HKeeper Concierge: Elevating Guest Experience and Hotel Reputation
HKeeper Digital Concierge empowers guests to personalize their hotel experience by assigning tasks to staff, ensuring a seamless stay. It fosters ongoing guest engagement post-checkout, enhancing satisfaction and loyalty, thus elevating the hotel's reputation on online travel platforms. HKeeper Digital Concierge is the key to exceptional guest experiences and excellence in the competitive hospitality industry.
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Digital Concierge: Elevate Guest Experiences with Effortless Personalization
Concierge Software
HKeeper Concierge takes guest service to the next level by seamlessly converting guest requests into actionable tasks. With just a few clicks, these tasks are automatically assigned to the appropriate staff, ensuring prompt and efficient service delivery. This streamlined process enhances guest satisfaction, fosters loyalty, and boosts your hotel's reputation on OTAs. Elevate your guest experience and set new standards of excellence in the competitive hospitality industry with HKeeper Concierge.
HKeeper Messenger: Streamlined Internal Communication at Your Fingertips
Staff Collaboration Tools
HKeeper Messenger is your go-to solution for seamless internal communication with your team. With multilingual chat capabilities, it breaks down language barriers, ensuring clear and efficient communication between back-office and front-office staff. This user-friendly tool enhances teamwork, speeds up decision-making, and fosters collaboration across departments. Say goodbye to communication challenges and hello to smoother operations with HKeeper Messenger.
Maintenance Made Easy: HKeeper Simplifies Your Property's Upkeep
Hotel Maintenance Software
Covering every nook and cranny, HKeeper Maintenance offers a seamless solution for property upkeep. By automating and streamlining tasks, it empowers your team to efficiently handle maintenance work, from attics to basements and everywhere in between. With HKeeper, you can optimize your property's maintenance processes, ensuring a consistently well-maintained environment for your guests. Bid farewell to manual hassles and embrace a more efficient, productive, and hassle-free maintenance workflow.
HKeeper Cleaning Mobile App: The Ultimate Cleaning Companion
Cleaning & Operations
Say goodbye to manual task assignment and embrace the convenience of automation. Work on the go for a spotless environment anywhere, anytime. Simplify employee onboarding with digital checklists, ensuring a smooth start for new team members. Elevate your cleaning operations and maintain impeccable cleanliness with HKeeper Cleaning Mobile App.
HKeeper: Enhancing Labor Management through Intelligent Scheduling
Scheduling & Workforce Management
In the world of hotel operations, scheduling and labor management can be a significant expense. That's where HKeeper Scheduler comes in. Our user-friendly interface puts the power of digital staff scheduling in your hands, aligning staff with demand effortlessly. What used to take managers and supervisors hours each week now requires just a few clicks daily. Make labor management efficient, reduce costs, and boost productivity with HKeeper Scheduler.
HKeeper 360° Housekeeping Excellence: the Ultimate Solution
Housekeeping Software
Elevate your housekeeping operations with HKeeper. Our platform offers digital task assignments, real-time task updates, and photo verification of completed work, ensuring a well-coordinated and accountable team. Self-inspections via task checklists maintain high-quality standards, and our multilingual chat and pictogram options eliminate language barriers. You'll also benefit from linen and amenity auto counting, along with digital issue recording and reporting. Simplify management, enhance guest satisfaction, and optimize your housekeeping workflow with HKeeper.
HKeeper Reviews Summary
Ease of Use
4.7/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, HKeeper Housekeeping is the #12 most trending product in the Housekeeping Software category (out of 36) and the #506 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHKeeper’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
HKeeper Pricing
Pricing Available By Request
HKeeper has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelier Rating
Looking for specific info?
10
Hkeeper as a reception.
Receptionist from 200 to 499 room City Center Hotel in Santo Domingo (Caribbean)
Verified
2 years ago
As a fom from my hotel I am able to control time management of my colleagues and always prepare anything for my hotel Director, Ms. Katerina.
Caribbean
Caribbean
Receptionist
Large Hotel
10
Hkeeper
Hotel Director from 200 to 499 room City Center Hotel in Santo Domingo (Caribbean)
Verified
2 years ago
I really like that I can setup a lot of planners that allow me to fully schedule the working day of my team.
Caribbean
Caribbean
Hotel Director
Large Hotel
10
Facility goldmine
Hotel director from 25-49 room Branded Hotel in Karlovy Vary (Czech Republic)
Verified
2 years ago
The best thing about this software is how easy and accessible it is for me to check all of the report that I need to my monthly audit with CEO and budget.
Czech Republic
Czech Republic
Hotel director
Small Hotel
10
Helpful Facility system
Hotel director from 100 to 199 room City Center Hotel in Karlovy Vary (Czech Republic)
Verified
2 years ago
What I really like about Hkeeper is that is allows me to check on my personal daily/weekly and monthly in an instant.
Czech Republic
Czech Republic
Hotel director
Large Hotel
7
Good software with small mistakes
Hotelmamager from 25-49 room Extended Stay & Serviced Apartment in Munich (Germany)
Verified
2 years ago
It makes generally the schedule of housekeeping easier because the tasks are created automatically. It saves lot of time and work. But you can't trust the software 100%. Controlling of all created tasks is necessary every day.
Germany
Germany
Hotelmamager
Small Hotel
10
HKEEPER - cleaning
Receptionist from 100 to 199 room City Center Hotel in Prague (Czech Republic)
Verified
3 years ago
Hkeeper allows me to completely have supervision over housekeeping company that currently does all the work via outsourcement. While I and my colleagues can sit behind our reception and welcome guests, we can keep track of the rooms that are being done simultaneously-
Czech Republic
Czech Republic
Receptionist
Large Hotel
10
HKEEPER - reception
Receptionist from 10 to 24 room Boutique in Jicin (Czech Republic)
Verified
3 years ago
I really like about hkeeper that it lets me go through supervision tasks while I can sit behind reception desk and welcome guests with a smile.
Czech Republic
Czech Republic
Receptionist
Small Hotel
10
HKEEPER software
Hotel Director from 10 to 24 room Boutique in Jicin (Czech Republic)
Verified
3 years ago
What I really like is the outsourcing system hkeeper provides, it lets me do a lot of operations through out the hotel while it keeps an eye on the housekeepers, technicians and kitchen.While I can reset assured the system sees and keeps safe budget hours for them I can manage the hotel.
Czech Republic
Czech Republic
Hotel Director
Small Hotel
10
Game-Changing Hotel Management with HKeeper
manager from 200 to 499 room Boutique in Vodice (Croatia)
Verified
3 years ago
Another benefit of using HKeeper is their mobile app - it organizes all of us a lot and I definitely recommend this product for hotels of any size. on providing excellent customer service. By integrating HKeeper automation tools, you can handle everything in one place, including managing staff and tasks, handling guest service requests, and...
Croatia
Croatia
manager
Large Hotel
9
Hkeeper increased sense of ownership of tasks among department and it helps to monitor every steps of task execution
Front Office Manager from 200 to 499 room Bed & Breakfast & Inn in Jimbaran (Bali)
Verified
3 years ago
Since implementation Hkeeper we have had only good experience of it. It is useful tool to record and follow up any task related to Guest request and operational needs.
Bali
Bali
Front Office Manager
Large Hotel
- 1
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- 3
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
We really appreciate how seamlessly HKeeper integrates with Clock and how it simplifies housekeeping operations for our shared clients. The real-time room status updates and task management features make a big difference in daily hotel workflows. The integration helps hotels automate housekeeping processes, reduce manual coordination, and improve communication between departments, leading to more efficient operations and better service delivery.
Showing all answers to: "What does this product or service do well?"
We really appreciate how seamlessly HKeeper integrates with Clock and how it simplifies housekeeping operations for our shared clients. The real-time room status updates and task management features make a big difference in daily hotel workflows. The integration helps hotels automate housekeeping processes, reduce manual coordination, and improve communication between departments, leading to more efficient operations and better service delivery.
HKeeper is a tool for automating task assignments and personnel management. Implement HKeeper in your property operations to accelerate workflow and save time, increase guest satisfaction and increase revenue
This product from the company HKeeper helps to solve the following tasks:
- through the mobile application, the personnel of the economic service immediately receive tasks;
- it is possible to create tasks for technical and other services using remarks;
- notifications and warnings about the control of work and the process of performing tasks, as well as their management in real time;
- supervisor can plan, manage and prioritize cleaning tasks for rooms and premises using directions, notes and checklists
The system is a very easy to use internal system that optimize housekeeping efficiencies and combines resources for the hotel group. To add, HKeeper is very flexible - they work with different types of rooms and accommodations.
HKeeper is great for automating housekeeping and maintainance operations. Their Auto-assignment feature smoothly converts information from apaleo directly into tasks and saves hoteliers a lot of time.
Question:
What differentiates this product or service from the competition?
Answer:
The real value comes from how well it integrates with the PMS and how easy it is for teams to manage tasks and room statuses in real time, which makes a noticeable difference in day-to-day hotel operations.
Showing all answers to: "What differentiates this product or service from the competition?"
The real value comes from how well it integrates with the PMS and how easy it is for teams to manage tasks and room statuses in real time, which makes a noticeable difference in day-to-day hotel operations.
Due to the accelerating software and technical development, a lot of tools usually get overwhelming and frustrating. The saying “too many cooks in the kitchen” can be applied here. Allowing you to combine all necessities for staff management and control over inventory of hotel in real-time in one tool speaks for itself - why multiply when you can simplify!
This product stands out from the competition on the following criteria:
- fast integration and getting started;
- advanced functionality and optimization of all services;
- Tracking tasks from any part of the world, 24/7;
- affordable price;
- excellent support;
- free education;
- quality product.
HKeeper has an excellent support team and IT department. They truly work to fulfill their customer's goals, ideas, and suggestions. From what I have seen, it has excellent reporting features and the team truly cares about their products and their customer.
HKeeper is great to help hotel managers quantify the data to be able to make better decisions on purchasing, productivity, planning and human resources. It provides transparency and real-time communication with the team.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Make sure to take full advantage of the real-time room status updates and task management capabilities, as they help improve coordination between housekeeping and front office teams, reduce delays, and create more efficient and well-organized daily operations.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Make sure to take full advantage of the real-time room status updates and task management capabilities, as they help improve coordination between housekeeping and front office teams, reduce delays, and create more efficient and well-organized daily operations.
My recommendation I would give to a hotelier that considers using Hkeeper as a solution in his operation would be to explain in detail what problem they are trying to solve to an HKeeper expert so they can help them setting up the solution based on their needs
I recommend this product to all hoteliers who want to streamline the work of all services in hotels, gain control over tasks, optimize staff work and reduce costs, and with the help of this product you can improve the quality of services provided.
The investment is worth it. Furthermore, I see how our future joint clients will be able to deploy quickly because of the HKeeper & Hapi prebuilt integration. Finally, the HKeeper team allows you to "try before you buy" So you can have the peace of mind to try the platform for free before purchasing.
They are very good at listening at their customers and constantly innovating their product to give even more value. Definitely a product which can save you time, reduce expenses and help you run your hotel more efficiently
Recommended by
Antoaneta Alexandrova
Marketing
@
Clock
Nicolas Chavanes
Director Technical Partner Success
@
Mews
Evgeniy Oskin-Bernikov
head of marketing department
@
Libra Hospitality
Christian Arias
VP of Sales
@
Hapi
Tamara Markotic
COO
@
apaleo
Antoaneta Alexandrova
Marketing
@
Clock
Nicolas Chavanes
Director Technical Partner Success
@
Mews
Evgeniy Oskin-Bernikov
head of marketing department
@
Libra Hospitality
Christian Arias
VP of Sales
@
Hapi
Tamara Markotic
COO
@
apaleo
Alexandra Mandel
Business Development Manager
@
Guesty
Nikolay Lazarov
Integration Manager
@
Clock Software
Elena Ganenkova
Operational manager
@
Apeiron space
Vaggelis Nomikos
Managing Director
@
EVERIT
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HKeeper Integrations
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Support
Unverified
HKeeper has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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