HKeeper Housekeeping
4.8 (31 REVIEWS)
HT Score
81 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Nicolas, Evgeniy, Christian + 5 more experts recommend HKeeper
Read RecommendationsHKeeper Housekeeping
4.8 (31 REVIEWS)
Ranked 6 (out of 34) in Housekeeping Software
HKeeper is a technology-driven hospitality software platform that provides entrepreneurial hoteliers with the best technology tools to optimize and automate business, simultaneously enables to decrease expenses and sustain excellent quality service to guests.
97% recommended by 28 hotels
Choice Hotels, Radisson, Country Inn & Suites & 25 others
Ratings Summary
4.8
Excellent
31 reviews
Ease of Use
4.8/5
Customer Support
4.9/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, HKeeper Housekeeping is the #8 most trending product in the Housekeeping Software category (out of 34) and the #260 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHKeeper’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About HKeeper Housekeeping
Founded in 2020 | Headquarters in Celebration (United States) | 7 employees
HKeeper is a universal platform that fully automates the assignment for cleaning tasks to housekeepers during the entire booking period. The software is used by Housekeeping managers and supervisors to manage and prioritize tasks with notes and checklists that act as self-inspection proof that no steps in a process were skipped or forgotten. As an extra option - HKeeper Housekeeping allows attaching pictures and remarks (notes) to checklists.
A PMS integration with HKeeper is very important for hotels that want to have the ability to see room statuses (clean/dirty), monitor and manage task workflow transparently 24/7 in real-time with individual performance metrics.
For recurring projects (e.i., deep cleaning) HKeeper has a Planner module where you can create tasks scheduled daily, weekly or monthly.
Capabilities
Automated Task Assignment for Entire Booking Period
Automated Task Assignment for Entire Booking Period
With HKeeper, as soon as a reservation enters your PMS, the system seamlessly generates and allocates all cleaning tasks required for the entire booking period. This efficient automation ensures that your housekeeping team stays ahead of the schedule, providing a consistently clean and welcoming environment for your guests throughout their stay.
Advanced Scheduling and Workload Planning
Advanced Scheduling and Workload Planning
Effortlessly plan workloads for weeks, months, or entire seasons. Our system calculates precise cleaning hours required for any given timeframe, helping you determine staffing needs. Monitor performance with ease by comparing Scheduled and Actual hours, ensuring operational efficiency and resource management.
HKeeper Mobile App: Empower Your Team On-the-Go
HKeeper Mobile App: Empower Your Team On-the-Go
Experience full-fledged task management with the HKeeper Mobile app. Create, edit, and reassign tasks seamlessly, ensuring smooth operations from your smartphone or tablet. Track real-time changes throughout the day, keeping everyone in sync and boosting productivity. Stay ahead with instant access to vital information, from room assignments to guest requests, all in the palm of your hand. Elevate your hotel's efficiency, no matter where your day takes you.
HKeeper Remarks: Pictogram-Based Task Creation
HKeeper Remarks: Pictogram-Based Task Creation
HKeeper Remarks redefines task management. It effortlessly transcends language barriers, empowering both line-level and executive employees to create, assign, and monitor tasks with ease and speed. Adding clarity is a breeze with the option to attach photos when needed, ensuring efficient workflow. Elevate efficiency, reduce errors, and cultivate seamless operations. HKeeper Remarks ensures that every team member, regardless of their position, can contribute to outstanding guest experiences and operational excellence.
HKeeper Concierge: Elevating Guest Experience and Hotel Reputation
HKeeper Concierge: Elevating Guest Experience and Hotel Reputation
HKeeper Digital Concierge empowers guests to personalize their hotel experience by assigning tasks to staff, ensuring a seamless stay. It fosters ongoing guest engagement post-checkout, enhancing satisfaction and loyalty, thus elevating the hotel's reputation on online travel platforms. HKeeper Digital Concierge is the key to exceptional guest experiences and excellence in the competitive hospitality industry.
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Pricing
Pricing Available By Request
HKeeper has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
HKeeper doesn’t have any case studies available
References
"As a General Manager, it is very challenging to have an understanding of everything that goes on at the property. There have always been battles with communication and being provided with the proper information, trusting employees about purchases made and loss of material are key factors that are hard to follow up with. HKeeper has provided me with a transparent overview of everything that is going on at the property, from individual team members to my managers and supervisors who can be held accountable for actions. I can wit ease follow the daily work and know what state my property in is in, from rooms, maintenance blocks and other issues that may arise, and it can be done remotely. Most importantly HKeeper has helped me with Profit/Loss calculations, giving me a blueprint on all materials used/discarded and saved me a lot of work reviewing purchases, inventory and staff effectiveness. A key factor is the onboarding of HKeeper, as I know how frustrating it is to get to know a new software and get it implemented, HKeeper made this process very easy and quick on all levels."
Stefan Oudalov
General Manager @
Katerina Hotel Orlando
"As a housekeeper, I like to have things organized, especially on busy days when the scope of work can change, such as due outs going to stay over, and when communicating through a paper/pen with phones, it was always an inconvenient and lengthy process getting updates. Most of the time, we are actively working, so stopping for a call and having to write changes down was always annoying."
Shante Wise
Housekeeper @
Katerina Hotel Orlando
"HKeeper is a great software when it comes to housekeeping and maintenance operations. It helps staff to stay informed about what's truly going on within rooms. An besides, the software allows quantifying the data for purchasing, productivity, planning, and human resources."
Jignesh Patel
President @
JNR Management Inc.
"HKeeper has been a game-changer for APX Hotels Apartments. The inventory control process has aided in preventing the overstocking of supplies in the warehouse without increasing our expenditures. At the same time, HKeeper has helped our hotels to improve department task performance in terms of quality and reduces time, spends on tasks. Workflow automation has significantly improved guest satisfaction as well."
Spencer Bailey
Founder & CEO @
APX World Square
"HKeeper makes things smooth and so much easy to manage systemically. I can't see how any hotel can run operations without HKeeper! Hands down, it's the best hotel operational management software in the market."
Vikas Sharma
General Manager @
Radisson Hotel Group
"As a General Manager, it is very challenging to have an understanding of everything that goes on at the property. There have always been battles with communication and being provided with the proper information, trusting employees about purchases made and loss of material are key factors that are hard to follow up with. HKeeper has provided me with a transparent overview of everything that is going on at the property, from individual team members to my managers and supervisors who can be held accountable for actions. I can wit ease follow the daily work and know what state my property in is in, from rooms, maintenance blocks and other issues that may arise, and it can be done remotely. Most importantly HKeeper has helped me with Profit/Loss calculations, giving me a blueprint on all materials used/discarded and saved me a lot of work reviewing purchases, inventory and staff effectiveness. A key factor is the onboarding of HKeeper, as I know how frustrating it is to get to know a new software and get it implemented, HKeeper made this process very easy and quick on all levels."
Stefan Oudalov
General Manager @
Katerina Hotel Orlando
"As a housekeeper, I like to have things organized, especially on busy days when the scope of work can change, such as due outs going to stay over, and when communicating through a paper/pen with phones, it was always an inconvenient and lengthy process getting updates. Most of the time, we are actively working, so stopping for a call and having to write changes down was always annoying. Since we started to use HKeeper, it has been surprisingly easy to use and work with. For example, any changes that are done for me gets updated in real-time, and I do not have to guess if a room has checked out or not. At the same time, if I see any issues in the room when I am cleaning, I’m able to send remarks instantly, and sometimes the issue gets resolved before I’ve had a chance to finish the room."
Shante Wise
Housekeeper @
Katerina Hotel Orlando
Featured Customers
Popularity by Segment
Size
20 | Large (75-199 room)
8 | Medium (25-74 room)
2 | Small (10-24 room)
1 | X-Large (200+ room)
Type
9 | City Center Hotels
8 | Resorts
6 | Extended Stay & Serviced Apartments
6 | Luxury Hotels
2 | Bed & Breakfast & Inns
2 | Branded Hotels
2 | Limited Service & Budget Hotels
1 | Hostels
1 | Motels
Region
14 | Europe
9 | Asia Pacific
4 | Oceania
3 | North America
1 | Central America
Category
31 | Housekeeping Software
More Products by HKeeper
31
Reviews
8
Expert Recommendations
Hotelier Rating
10
Game-Changing Hotel Management with HKeeper
manager from 25-49 room Luxury Hotel in (Czech Republic)
Verified
4 days ago
9
Hkeeper increased sense of ownership of tasks among department and it helps to monitor every steps of task execution
Front Office Manager from 100 to 199 room Resort in Naftalan (Azerbaijan)
Verified
24 days ago
9
Hkeeper efficiency
FOM from 100 to 199 room Luxury Hotel in Muğanlı (Azerbaijan)
Verified
25 days ago
10
Game-Changing Hotel Management with HKeeper
direktor from 25-49 room Luxury Hotel in Karlovy Vary (Czech Republic)
Verified
30 days ago
10
The program integrations of the daily routine Operations.
Hotel Director from 100 to 199 room in Naftalan (Azerbaijan)
Verified
3 months ago
10
Unique and performant software
COO from 500+ room Resort in Bakı (Azerbaijan)
Verified
3 months ago
9
Hkeeper increased sense of ownership of tasks among department and it helps to monitor every steps of task execution
Front Office Manager from 100 to 199 room Resort in Naftalan (Azerbaijan)
Verified
10 months ago
10
The program is very good
Front Office Manager from 100 to 199 room Luxury Hotel in Muğanlı (Azerbaijan)
Verified
10 months ago
9
To Hkeeper Team
Asst. FO Manager from 100 to 199 room Resort in Şabran (Azerbaijan)
Verified
10 months ago
10
Covering al HK operations aspects
FOM from 100 to 199 room Luxury Hotel in Lənkəran (Azerbaijan)
Verified
10 months ago
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Newsfeed
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2 years ago
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Educate Yourself: Hotel Digitalization To Help Hoteliers
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How Digital Technologies Are Shaping Relationships Between Hotel Guests and Personnel
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What is HKeeper? It's the Operational Cost Management Tool.
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The Value of Reports And Analytics
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Function Better With HKeeper
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HITEC19 became the first big step for HKeeper into the World of Hotel Tech!
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Universal platform for operational management of the workflow of the hotel in real-time, created by hoteliers for hoteliers
Integrations
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