HKeeper

Ranked 7th (out of 22) in Housekeeping Software

Housekeeping Software

Using the HKeeper software decreases Hotel's expenses increase revenue and improve guest satisfactio...

Ratings Snapshot

Certificate of Excellence
Read 9 reviews
96%
Recommend
HTR Score icon
HT SCORE
62 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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HKeeper has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #7 out of 22 in Housekeeping Software

Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.8/5
Customer support
4.9/5
Verified Customer Support

HKeeper’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Serviced Apartment 5 verified reviews
    94%
  • City Center 1 verified reviews
    100%
  • Budget 1 verified reviews
    100%
  • Motel 1 verified reviews
    100%
  • Limited Service 1 verified reviews
    100%

HKeeper Overview

HKeeper Overview

HKeeper software reduces up to 30% of your operating expenses, saves up to 20% of your administrative work time, and increase your guest satisfaction. The HKeeper architecture consists of 18 main modules and 2 types of mobile applications: executives and employees. A unique feature that the HKeeper offer is a Digital Room Cleanliness Certificate and Contactless Virtual Concierge with an automate...

About HKeeper View website

Founded in 2017 | Headquarters in Celebration United States | 7 employees

HKEEPER GLOBAL, LLC 830 Lee Road Orlando, FL 32810

Integrates with

  • Hotel Management Software
  • Channel Managers
  • Marketplaces & Integrators
Browse integrations (10 verified)

What customers love about HKeeper

Like 96% recommend

General Manager from City Center

I can't even imagine, how I was working without Hkeeper! Since we started to use HKeeper, we have seen significant benefits both internally and how service provided to guests. The digital logbook joined all departments,...

Front Desk Manager from Budget

The fact that we are no longer required to print long work orders, or communicate through walkie talkies is great. It provides me with an overview of everything that is going on at my property and guest related issues ar...

Financial Controller/IT coordinator from Serviced Apartment

Very good application for tracking maintenance issues. Especially the recurring maintenance. Inventory with the ability to automatically alert low stocks is a time-saving feature (customizable for any inventory ite...

Owner from Motel

This is great software when it comes to housekeeping and maintenance operations. It has helped our staff stay informed as well as educated on what is truly going on within our rooms. Also, it allows management to quantif...

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Expert Q&A and Partner Recommendations

Recommend empty

HKeeper hasn’t been recommended by any experts or partners yet

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Recommended by

Features

  • Guest requests
  • Lost & found
  • Automated Room Assignments
  • Mobile Request Dispatching
  • Progress Tracking Dashboard
  • Custom Inspection Checklists
  • Automated Task Routing
  • Performance Analytics Dashboard
  • Automated Notifications
  • Two-Way PMS Integration
  • Drag-and-Drop Room Assignments
  • Custom Rules & Prioritization
  • Deep Cleaning Scheduling
  • Open API
  • Inspection Module
  • Multi Language UI Support
  • Mobile Access
  • Chat

Want to go behind the scenes and see how HKeeper works?

Clients & references

References & testimonials

Testimonial avatar
As a housekeeper, I like to have things organized, especially on busy days when the scope of work can change, such as due outs going to stay over, and when communicating through a paper/pen with phone...
Shante Wise Housekeeper at the Katerina Hotel Orlando
Testimonial avatar
As a General Manager, it is very challenging to have an understanding of everything that goes on at the property. There have always been battles with communication and being provided with the proper i...
Stefan Oudalov General Manager at the Katerina Hotel Orlando

Featured partners

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HKeeper doesn’t have any featured partners

Awards & Certifications

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HKeeper doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • South America
  • Asia Pacific
  • Africa
  • North America
  • Europe
  • Middle East
VERIFIED MARKETS
  • Australia
  • United States
  • Russia
  • Dominican Republic

9 Verified HKeeper Reviews

Likelihood to Recommend
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This vendor is 86% below the category average.

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Housekeeping Software providers. It is advised that you ask for recent references before proceeding.

Mar 12, 2021

HKeeper Review: HKeeper is time and cost-saving software!

Team Leader from Serviced Apartment in Sydney (Australia)

Recommend 10/10
Full blue star
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Half blue star

What do you like most?

The automated assignment through the HKeeper's Planner with the option to schedule daily, weekly, and monthly tasks and projects, prioritize, and edit at any time is the most needed feature for the operat...

What do you dislike or think could be improved?

Everything is working flawlessly, meets the current operational needs and we are looking forward to the introduction of the voice messaging module.

Customer support
4.5
Ease of use
4
Value for money
4.5
Implementation
5

Mar 11, 2021

HKeeper Review: Awesome customer service and very short response time by support

COO from Serviced Apartment in Cabarete (Dominican Republic)

Recommend 10/10
Full blue star
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What do you like most?

The ease of use for the hotel staff and the office, once the Software is setup for the hotel the software is a real tool for the day to day operation of the hotel and the management of tasks. The staff af...

What do you dislike or think could be improved?

Not really much, maybe more user enabled setups but the best experience is that any recommendation or request to improve the software is taken not only in consideration but if possible is integrated in up...

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Mar 11, 2021

HKeeper Review: Great and easy tool for the whole team!

Operations Supervisor from Serviced Apartment in Rosehill (Australia)

Recommend 9/10
Full blue star
Full blue star
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Half blue star

What do you like most?

All team stays connect and updated with what is happening in all departments. The automation of the Clean/Dirty rooms update is great stress relief throughout the day. Being able to see the maintenance i...

What do you dislike or think could be improved?

We know that HKeeper will be updated in a few months and add more automation, and we are all looking forward to it.

Customer support
5
Ease of use
4.5
Value for money
4.5
Implementation
5

Mar 11, 2021

HKeeper Review: Must-have software for a hotel!

Group Operations Manager from Serviced Apartment in Haymarket (Australia)

Recommend 9/10
Full blue star
Full blue star
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Full blue star
Empty blue star

What do you like most?

The reports, forecast, and analytics are great and helps a lot, especially when you outsource cleaning service and maintenance. The transparency of workflow, exchanging information, placing requests au...

What do you dislike or think could be improved?

When you have HKeeper, you know exactly what is happening and where and what you have to do next - so nothing more to add.

Customer support
5
Ease of use
4.5
Value for money
4.5
Implementation
5

Aug 28, 2020

HKeeper Review: Hands down the best hotel operational management software!

General Manager from Limited Service in Austin (United States)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

Hands down the best hotel operational management software! Hkeeper makes things smooth and so much easy to manage in a systemic way. I cannot see how any hotel can run smooth operations without Hkeeper!!...

What do you dislike or think could be improved?

Nothing as of now! but they are improving the making the software better constantly.

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Jun 15, 2020

HKeeper Review: This is great software when it comes to housekeeping and maintenance

Owner from Motel in Melbourne (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

This is great software when it comes to housekeeping and maintenance operations. It has helped our staff stay informed as well as educated on what is truly going on within our rooms. Also, it allows manag...

What do you dislike or think could be improved?

A more robust onboarding training program with video tutorials. This would allow for a standardized approach to training new staff members.

Customer support
5
Ease of use
5
Value for money
5
Implementation
3.5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
$3/room/month - $6/room/month

Recent News & Content

Recent articles

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Recent press releases

Resources & reports

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Popular HKeeper integrations

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