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HolidayHero
4.6 (4 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
HolidayHero
Unranked in Hotel Guest Apps
The guest experience platform & Guest App for Hotels looking to exceed guest expectations.
92% recommended by 4 hotels
HolidayHero has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is HolidayHero?
Founded in 2022 | Headquarters in Netherlands | 5 employees
HolidayHero is a guest experience platform and guest app designed to manage the complete guest experience beyond the booking stage.
1. **AI summary reviews:** HolidayHero analyzes guest reviews using AI to identify key themes and sentiments, providing actionable insights that help businesses improve service quality and address common issues.
2. **AI summary recommendations:** The platform offers AI-driven recommendations based on guest feedback and preferences, enabling personalized upsells and tailored solutions that enhance the guest experience.
HolidayHero helps hotels by streamlining check-in processes, providing crucial hotel information, offering local recommendations, and enabling personalized upsells. This not only saves time but also boosts guest satisfaction and increases the average spend per booking. In essence, HolidayHero fits seamlessly into your current operations by enhancing communication with guests and optimizing their overall experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of HolidayHero products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
HolidayHero Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
HolidayHero Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by HolidayHero
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
HolidayHero's Provided Description:
"HolidayHero is a guest experience platform and guest app that helps you manage the complete guest experience beyond the booking. From check-in instructions, crucial hotel information, local recommendation and personalized upsells. With HolidayHero you save time, improve guest satisfaction and increase the average spend per booking."
FAQs
HolidayHero Alternatives
Not sure if HolidayHero is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Capabilities
Upselling
Upselling
Earn more revenue from the same guest. Start with upselling any service or product you like!
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Available Add-ons & Modules
Concierge management
Concierge Software
Manage all incoming inquiries from various bookings in one overview. Guests get an automated updated travel itinerary.
Upsell software
Upselling Software
Create the best experience for your guests with personalized upselling.
Q2 '26 Hotel Guest Apps Survey Insights
Is HolidayHero a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 19
Mid-sized
95%
(217)
Duve is a top Hotel Guest Apps pick among mid-sized hotels on HotelTechReport because reviewers point to QR code access, so guests can pull up information and requests on property without a download. It also cuts front desk questions before arrival.
#1
of 15
Small
92%
(135)
Duve is a top Hotel Guest Apps pick among Small on HotelTechReport for one place to handle pre-arrival forms, check-in, upsells, and messaging, cutting the back-and-forth staff spend with guests. Hoteliers also like the Guest App with no download.
#1
of 12
Large
97%
(131)
Duve is a top Hotel Guest Apps pick among Large on HotelTechReport, because hoteliers point to its customizable guest app that holds pre-arrival details, in-stay information, and upsells in one place for guests and staff.
Mid-sized
95%
(217)
#1
of 19
Duve is a top Hotel Guest Apps pick among mid-sized hotels on HotelTechReport because reviewers point to QR code access, so guests can pull up information and requests on property without a download. It also cuts front desk questions before arrival.
Small
92%
(135)
#1
of 15
Duve is a top Hotel Guest Apps pick among Small on HotelTechReport for one place to handle pre-arrival forms, check-in, upsells, and messaging, cutting the back-and-forth staff spend with guests. Hoteliers also like the Guest App with no download.
Large
97%
(131)
#1
of 12
Duve is a top Hotel Guest Apps pick among Large on HotelTechReport, because hoteliers point to its customizable guest app that holds pre-arrival details, in-stay information, and upsells in one place for guests and staff.
Rank
Hotel type
Popular alternatives
#1
of 19
Boutique Hotels
94%
(224)
Duve is a top Hotel Guest Apps pick among Boutique on HotelTechReport, with hoteliers pointing to WhatsApp messaging and pre-arrival check-in that cuts front desk calls and queues. Guests can also buy upsells before arrival, which helps the desk handle busy check-in hours.
#1
of 17
City Center Hotels
95%
(220)
Duve is a top Hotel Guest Apps pick among City-Center-Hotel on HotelTechReport for its Communication Hub, which lets staff reach guests by WhatsApp, email, SMS, and chat from one place. Hoteliers say it cuts front desk queues with online check-in.
#1
of 16
Bed & Breakfast & Inns
95%
(146)
Duve is a top Hotel Guest Apps pick among Bed-N-Breakfast on HotelTechReport, because reviewers single out its pre-arrival communication and online check-in that let guests handle arrival details before they show up. That matters when a lean team wants fewer front-desk calls and shorter waits.
Boutique Hotels
94%
(224)
#1
of 19
Duve is a top Hotel Guest Apps pick among Boutique on HotelTechReport, with hoteliers pointing to WhatsApp messaging and pre-arrival check-in that cuts front desk calls and queues. Guests can also buy upsells before arrival, which helps the desk handle busy check-in hours.
City Center Hotels
95%
(220)
#1
of 17
Duve is a top Hotel Guest Apps pick among City-Center-Hotel on HotelTechReport for its Communication Hub, which lets staff reach guests by WhatsApp, email, SMS, and chat from one place. Hoteliers say it cuts front desk queues with online check-in.
Bed & Breakfast & Inns
95%
(146)
#1
of 16
Duve is a top Hotel Guest Apps pick among Bed-N-Breakfast on HotelTechReport, because reviewers single out its pre-arrival communication and online check-in that let guests handle arrival details before they show up. That matters when a lean team wants fewer front-desk calls and shorter waits.
Rank
Region
Popular alternatives
#1
of 18
Europe
93%
(225)
Duve is a top Hotel Guest Apps pick among Europe on HotelTechReport, with multilingual automated messages and a customizable guest app that helps hoteliers keep pre-arrival and in-stay communication clear.
#2
of 9
North America
88%
(52)
Duve is a top Hotel Guest Apps pick among North America on HotelTechReport because hoteliers value its pre check-in flow, which captures guest information before arrival and supports contactless check-in when there is no front desk.
#1
of 4
Middle East
99%
(247)
Duve is a top Hotel Guest Apps pick among Middle East on HotelTechReport, and reviewers single out its pre-arrival guest info and WhatsApp contact that cut front desk questions. Hoteliers say guests get building details and restaurant reminders before arrival.
Europe
93%
(225)
#1
of 18
Duve is a top Hotel Guest Apps pick among Europe on HotelTechReport, with multilingual automated messages and a customizable guest app that helps hoteliers keep pre-arrival and in-stay communication clear.
North America
88%
(52)
#2
of 9
Duve is a top Hotel Guest Apps pick among North America on HotelTechReport because hoteliers value its pre check-in flow, which captures guest information before arrival and supports contactless check-in when there is no front desk.
Middle East
99%
(247)
#1
of 4
Duve is a top Hotel Guest Apps pick among Middle East on HotelTechReport, and reviewers single out its pre-arrival guest info and WhatsApp contact that cut front desk questions. Hoteliers say guests get building details and restaurant reminders before arrival.
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HolidayHero Reviews Summary
Ease of Use
4.2/5
Customer Support
5.0/5
ROI
4.5/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, HolidayHero is the #12 most trending product in the Hotel Guest Apps category (out of 93) and the #454 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHolidayHero’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
HolidayHero Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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No matching results
Compare HolidayHero to Top Alternatives
Guest Experience Platform • Fully customizable and integrated guest app
From check-in to check-out, Hoteza GuestApp brings every request, interaction, and service into one digital app: communication, upsells, in-room control and beyond.
Want to find out if HolidayHero is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
A great solution for hotels
Manager from 25-49 room Bed & Breakfast & Inn in Amsterdam (Netherlands)
Verified
11 days ago
Great experience with HolidayHero. The platform is easy to use and significantly improved guest's experience helping them to prepare themselves for their trip. Our pre-arrival communication became easier reducing repetitive questions at reception.
The team appreciates working with HolidayHero, as it simplifies daily operations and saves tim...
Netherlands
Netherlands
Manager
Small Hotel
9
Great, fast, and clear communication
Commercial Director from 25-49 room Boutique in Groningen (Netherlands)
Verified
18 days ago
We have seen that the company is growing rapidly and keeping pace with our needs as hoteliers, but is above all focused on your guests.
Netherlands
Netherlands
Commercial Director
Small Hotel
8
Sa Pedrissa
Front Office manager from 25-49 room Boutique in Deia (Balearic Islands)
Verified
1 months ago
It is an application that solves many of the day-to-day challenges faced by small hotel operators. It facilitates the creation of itineraries and the management of guest requests in a very professional manner.
What stands out the most is the attention, commitment, and willingness of the team to work closely with each property, integrating...
Balearic Islands
Balearic Islands
Front Office manager
Small Hotel
10
From four systems to one connected Guest Experience
Managing Director from 500+ room Bed & Breakfast & Inn in Amsterdam (Netherlands)
Verified
1 months ago
Hans Brinker is an independent hostel in Amsterdam with 570 beds, more than 145,000 guests per year. Our operation moves fast. Before HolidayHero, we were using four different systems for guest communication, registration, guest engagement. This often created gaps between platforms, causing communication touchpoints, or even entire systems,...
Netherlands
Netherlands
Managing Director
X-Large Hotel
- 1
It looks like HolidayHero is not recommended by any hotels
Check out the top 10 most recommended HolidayHero alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
HolidayHero hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsHolidayHero Integrations
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Support
Unverified
HolidayHero has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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