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Zaplox Premium Guest App
4.1 (4 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Zaplox Premium Guest App
Unranked in Hotel Guest Apps
A Contact-Free Mobile Guest Journey
83% recommended by 8 hotels
What is Zaplox?
Founded in 2010 | Headquarters in Sweden, New York | 19 employees
Zaplox Premium Guest App is a custom-branded mobile guest experience platform designed for hotels to offer a contactless and touch-free journey. The app enhances guest safety by minimizing physical interactions while streamlining operational efficiency and unlocking new revenue streams.
Key Features:
- **Contact-Free Check-In**: Guests can check in through the app, avoiding lines and front desk congestion.
- **Mobile Key**: Provides a digital room key, eliminating the need for physical key cards.
- **Digital Compendium**: Guests can access vital hotel information directly on their phones.
- **Chat with Staff**: Streamlines communication between guests and hotel staff.
- **Mobile Concierge & Room Services**: Guests can easily request services and amenities.
- **Mobile Promotions**: Personalized promotions can be sent directly to guests’ devices.
- **Mobile Payment**: Simplifies the payment process, allowing for seamless transactions.
Benefits:
- **Convenience**: Enables guests to manage their stay entirely from their smartphones.
- **Contactless**: Reduces physical touchpoints, promoting a safer environment.
- **Efficiency**: Allows guests to bypass the front desk and go straight to their rooms.
- **Cost-Saving**: Helps hotels minimize front desk staffing needs.
Overall, Zaplox Premium Guest App integrates seamlessly into hotel operations, enriching the guest experience while driving operational efficiency and lowering costs.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Zaplox products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Zaplox Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Zaplox Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Zaplox
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Zaplox's Provided Description:
"A custom-branded guest app that enables your hotel to create a contactless and touch-free mobile guest journey that improves guest safety while streamlining staff efficiency and creating new revenue opportunities. Features include contact-free check-in, mobile key, digital compendium, chat with staff, mobile access to concierge services & room services, mobile promotions, mobile payment, and more. The Benefits of Zaplox Mobile Guest App ✓ Convenient – use your phone to check in and unlock the room ✓ Contactless – no touching of key cards and less staff interaction ✓ Efficient – guests can skip the lines and go straight to their room ✓ Cost-saving – hotels can reduce the staff at the front desk"
FAQs
Zaplox doesn’t have any screenshots available
Zaplox Premium Guest App Alternatives
Not sure if Zaplox is right for your hotel? Here are similar Hotel Guest Apps vendors that could be a good fit for your hotel:
Features
Communication & Messaging
4/5 features
Content Management
4/5 features
Upselling
4/5 features
Request Management
4/5 features
Q1 '26 Hotel Guest Apps Survey Insights
Is Zaplox a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 18
Mid-sized
95%
(218)
Mid-sized hotels say that Duve's Hotel Guest Apps, per verified HotelTechReport reviews, streamlines communication, supports guest interaction via robust multilingual features, and enhances operational efficiency. These strengths are crucial for Mid-sized hotels looking to improve both guest experience and staff productivity.
#1
of 13
Small
92%
(134)
Small hotels say that Duve's Hotel Guest App is favored in verified HotelTechReport reviews for its communication centralization, seamless integration with PMS systems, and ability to personalize guest experiences efficiently. These strengths enhance operational efficiency and guest satisfaction, crucial for Small hotels.
#1
of 11
Large
97%
(130)
Large hotels say that Duve's Hotel Guest App consistently excels in verified HotelTechReport reviews for its user-friendly platform, fast and reliable guest communication, and ability to streamline operations, making it an efficient tool for enhancing guest experiences in Large settings.
Mid-sized
95%
(218)
#1
of 18
Mid-sized hotels say that Duve's Hotel Guest Apps, per verified HotelTechReport reviews, streamlines communication, supports guest interaction via robust multilingual features, and enhances operational efficiency. These strengths are crucial for Mid-sized hotels looking to improve both guest experience and staff productivity.
Small
92%
(134)
#1
of 13
Small hotels say that Duve's Hotel Guest App is favored in verified HotelTechReport reviews for its communication centralization, seamless integration with PMS systems, and ability to personalize guest experiences efficiently. These strengths enhance operational efficiency and guest satisfaction, crucial for Small hotels.
Large
97%
(130)
#1
of 11
Large hotels say that Duve's Hotel Guest App consistently excels in verified HotelTechReport reviews for its user-friendly platform, fast and reliable guest communication, and ability to streamline operations, making it an efficient tool for enhancing guest experiences in Large settings.
Rank
Hotel type
Popular alternatives
#1
of 19
Boutique Hotels
94%
(222)
Boutique hotels say that Duve's Hotel Guest App aids operational efficiency, enhances guest communication, and offers intuitive personalization, according to verified HotelTechReport reviews. Essential strengths for Boutique include streamlined guest interactions, seamless integration with existing systems, and effective upselling tools.
#1
of 16
City Center Hotels
95%
(219)
City-Center-Hotel hotels say that Duve's Hotel Guest Apps highly rank due to seamless guest communication, streamlined check-in processes, and effective upselling, based on verified HotelTechReport reviews. Hotels appreciate its efficiency in reducing manual tasks and enhancing guest satisfaction.
#1
of 15
Resorts
97%
(222)
Resort hotels say that Duve's Hotel Guest Apps, according to verified HotelTechReport reviews, excel in automation, improving operational efficiency, and enhancing guest communication. They highlight seamless check-in processes, elevated guest experiences, and increased upselling opportunities as vital strengths for resort settings.
Boutique Hotels
94%
(222)
#1
of 19
Boutique hotels say that Duve's Hotel Guest App aids operational efficiency, enhances guest communication, and offers intuitive personalization, according to verified HotelTechReport reviews. Essential strengths for Boutique include streamlined guest interactions, seamless integration with existing systems, and effective upselling tools.
City Center Hotels
95%
(219)
#1
of 16
City-Center-Hotel hotels say that Duve's Hotel Guest Apps highly rank due to seamless guest communication, streamlined check-in processes, and effective upselling, based on verified HotelTechReport reviews. Hotels appreciate its efficiency in reducing manual tasks and enhancing guest satisfaction.
Resorts
97%
(222)
#1
of 15
Resort hotels say that Duve's Hotel Guest Apps, according to verified HotelTechReport reviews, excel in automation, improving operational efficiency, and enhancing guest communication. They highlight seamless check-in processes, elevated guest experiences, and increased upselling opportunities as vital strengths for resort settings.
Rank
Region
Popular alternatives
#1
of 18
Europe
93%
(225)
Europe hotels say that Duve's Hotel Guest Apps excels due to seamless communication, automation of guest processes, and user-friendly interface as highlighted in verified HotelTechReport reviews. These strengths streamline operations and enhance guest satisfaction, crucial for European markets.
#2
of 8
North America
88%
(52)
Na hotels say that Duve's Hotel Guest App, based on verified HotelTechReport reviews, excels in streamlining contactless check-in, enhancing communication through SMS and WhatsApp, and effectively integrating upsell features. These aspects are crucial for improving operational efficiency and guest satisfaction in Na hotels.
#1
of 4
Middle East
99%
(247)
Me hotels say that Duve's Hotel Guest App, as described in verified HotelTechReport reviews, effectively enhances guest communication, streamlines check-ins, and improves operational efficiency by offering intuitive interfaces and reliable support, key strengths for properties in Me.
Europe
93%
(225)
#1
of 18
Europe hotels say that Duve's Hotel Guest Apps excels due to seamless communication, automation of guest processes, and user-friendly interface as highlighted in verified HotelTechReport reviews. These strengths streamline operations and enhance guest satisfaction, crucial for European markets.
North America
88%
(52)
#2
of 8
Na hotels say that Duve's Hotel Guest App, based on verified HotelTechReport reviews, excels in streamlining contactless check-in, enhancing communication through SMS and WhatsApp, and effectively integrating upsell features. These aspects are crucial for improving operational efficiency and guest satisfaction in Na hotels.
Middle East
99%
(247)
#1
of 4
Me hotels say that Duve's Hotel Guest App, as described in verified HotelTechReport reviews, effectively enhances guest communication, streamlines check-ins, and improves operational efficiency by offering intuitive interfaces and reliable support, key strengths for properties in Me.
Rank
Country
Popular alternatives
#3
of 5
Mexico
86%
(11)
Mx hotels say that Duve's Hotel Guest App effectively enhances guest communication and streamlines operations, according to verified HotelTechReport reviews. Strengths include intuitive upselling features and a user-friendly interface that simplifies guest interactions, crucial for Mx hotels.
#2
of 5
Germany
96%
(18)
De hotels say that Guestnet's Hotel Guest Apps ranks highly in verified HotelTechReport reviews due to its user-friendly design and effective guest communication tools, which streamline operations and enhance guest experiences through reliable support and ease of integration.
#3
of 4
United States
94%
(32)
Us hotels say that Duve's Hotel Guest App ranks highly, according to verified HotelTechReport reviews, due to its effective contactless check-in, seamless communication options, and personalization features, which are particularly valued by Us properties seeking efficiency and enhanced guest experiences.
Mexico
86%
(11)
#3
of 5
Mx hotels say that Duve's Hotel Guest App effectively enhances guest communication and streamlines operations, according to verified HotelTechReport reviews. Strengths include intuitive upselling features and a user-friendly interface that simplifies guest interactions, crucial for Mx hotels.
Germany
96%
(18)
#2
of 5
De hotels say that Guestnet's Hotel Guest Apps ranks highly in verified HotelTechReport reviews due to its user-friendly design and effective guest communication tools, which streamline operations and enhance guest experiences through reliable support and ease of integration.
United States
94%
(32)
#3
of 4
Us hotels say that Duve's Hotel Guest App ranks highly, according to verified HotelTechReport reviews, due to its effective contactless check-in, seamless communication options, and personalization features, which are particularly valued by Us properties seeking efficiency and enhanced guest experiences.
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Zaplox Reviews Summary
Ease of Use
3.8/5
Customer Support
4.2/5
ROI
4.0/5
Implementation
4.3/5
Recommended by
Achievements
This vendor's trending score is rising, Zaplox Premium Guest App is the #62 most trending product in the Hotel Guest Apps category (out of 92) and the #1737 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreZaplox’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Zaplox Pricing
Pricing Available By Request
Zaplox has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Zaplox to Top Alternatives
Guest Experience Platform • Fully customizable and integrated guest app
From check-in to check-out, Hoteza GuestApp brings every request, interaction, and service into one digital app: communication, upsells, in-room control and beyond.
Want to find out if Zaplox is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
4
Integration with PMS was oversold
Director of Finance from 100 to 199 room Bed & Breakfast & Inn in Richmond (United States)
Verified
5 years ago
The ability for guests to use the system with little interaction if they so choose - especially during the Pandemic.
United States
United States
Director of Finance
Large Hotel
10
Zaplox has been shown to be an ideal partner due to its flexible solutions
Chief Operating Officer from 100 to 199 room Boutique in Vienna (Austria)
Verified
5 years ago
Contact-free check-in has become a guest-friendly essential given the concerns raised by the Coronavirus pandemic. Schani Hotels are well-known for their innovative products and have already been offering guests mobile check-in and smartphone room keys for almost six years. The latest version of the Schani app is even easier to use and feat...
Austria
Austria
Chief Operating Officer
Large Hotel
9
Voice of the customer
GM/Owner from 75-99 room City Center Hotel in Lund (Sweden)
Verified
5 years ago
Quick to respond and to solve the issue at hand. Product improvement part of the teams DNA. Customer focus At the core of the business
Sweden
Sweden
GM/Owner
Mid-Sized Hotel
10
Hotel Hugo
Director of Operations from 100 to 199 room Boutique in New York City (United States)
Verified
5 years ago
-app display of property's amenities and personalization
-user friendly key app integration
-I like the expediency and communication with developers on design
United States
United States
Director of Operations
Large Hotel
- 1
It looks like Zaplox is not recommended by any hotels
Check out the top 10 most recommended Zaplox alternativesExpert Q&A and Partner Recommendations
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Zaplox hasn’t been recommended by any experts or partners yet
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Support
Unverified
Zaplox has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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0 seconds ago
Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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