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Inntopia Marketing Cloud
1.5 (1 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Inntopia Marketing Cloud
Unranked in Hotel CRM & Email Marketing
Merge data from all your systems for a 360° view of every guest.
30% recommended by 1 hotels
Inntopia has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is Inntopia?
Founded in 1998 | Headquarters in Stowe, Vermont | 85 employees
Inntopia Marketing Cloud is a comprehensive customer relationship management (CRM) platform specifically designed for the hospitality industry. It combines advanced data-cleansing and aggregation technology to create accurate, 360-degree profiles of every guest. These detailed profiles can then be pushed to key marketing channels, enabling businesses to execute targeted, relevant, and effective marketing campaigns at scale. The system seamlessly integrates with your existing operations, enhancing your ability to personalize guest interactions and improve marketing ROI. With its robust support, Inntopia Marketing Cloud ensures that you can maximize the value of your marketing efforts.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Inntopia products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Inntopia Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Inntopia Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Inntopia
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Inntopia's Provided Description:
"Inntopia Marketing Cloud combines the best data-cleansing and aggregation technology in hospitality with award-winning support. Create an accurate, 360 degree view of every guest and then push those profiles to your key marketing channels to drive targeted, relevant, effective marketing at scale."
FAQs
Inntopia Marketing Cloud Alternatives
Not sure if Inntopia is right for your hotel? Here are similar Hotel CRM & Email Marketing vendors that could be a good fit for your hotel:
Features
Marketing Automation
4/5 features
Template Builder
4/5 features
Guest Profiles
4/5 features
Segmentation
4/5 features
Privacy & Compliance
4/5 features
Data Management
4/5 features
Feedback & Surveys
4/5 features
Q2 '26 Hotel CRM & Email Marketing Survey Insights
Is Inntopia a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 21
Mid-sized
95%
(166)
Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels on HotelTechReport, with reviewers pointing to stay proposals that arrive in under a minute and CRM email campaigns that make direct offers look polished.
#2
of 15
Large
92%
(44)
dailypoint™ is a top Hotel CRM & Email Marketing pick among Large on HotelTechReport, with reviewers singleing out its guest profile cleanup that merges double profiles and pulls data from multiple sources into one record. That makes it easier to recognize repeat guests and send messages based on real stay history.
#1
of 12
Small
94%
(101)
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among small hotels on HotelTechReport, with reviewers pointing to personalized pre-arrival, post-stay, birthday and newsletter messages that help staff prep for special requests and keep guest communication in one place.
Mid-sized
95%
(166)
#1
of 21
Profitroom is a top Hotel CRM & Email Marketing pick among mid-sized hotels on HotelTechReport, with reviewers pointing to stay proposals that arrive in under a minute and CRM email campaigns that make direct offers look polished.
Large
92%
(44)
#2
of 15
dailypoint™ is a top Hotel CRM & Email Marketing pick among Large on HotelTechReport, with reviewers singleing out its guest profile cleanup that merges double profiles and pulls data from multiple sources into one record. That makes it easier to recognize repeat guests and send messages based on real stay history.
Small
94%
(101)
#1
of 12
Smart Host GmbH is a top Hotel CRM & Email Marketing pick among small hotels on HotelTechReport, with reviewers pointing to personalized pre-arrival, post-stay, birthday and newsletter messages that help staff prep for special requests and keep guest communication in one place.
Rank
Hotel type
Popular alternatives
#1
of 20
Luxury Hotels
88%
(136)
dailypoint™ is a top Hotel CRM & Email Marketing pick among Luxury on HotelTechReport for its central guest profile and sharp segmentation, which hoteliers say turns guest interests into targeted mailings and personalized communication.
#1
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Branded Hotels
90%
(71)
dailypoint™ is a top Hotel CRM & Email Marketing pick among branded hotels on HotelTechReport, with reviewers pointing to its central guest profile and profile cleansing that removes duplicates so front desk and marketing work from one record.
#1
of 19
Bed & Breakfast & Inns
96%
(89)
Profitroom is a top Hotel CRM & Email Marketing pick among Bed-N-Breakfast on HotelTechReport, because hoteliers single out its stay proposals, sending a full offer and follow-up from the same CRM in under a minute.
Luxury Hotels
88%
(136)
#1
of 20
dailypoint™ is a top Hotel CRM & Email Marketing pick among Luxury on HotelTechReport for its central guest profile and sharp segmentation, which hoteliers say turns guest interests into targeted mailings and personalized communication.
Branded Hotels
90%
(71)
#1
of 19
dailypoint™ is a top Hotel CRM & Email Marketing pick among branded hotels on HotelTechReport, with reviewers pointing to its central guest profile and profile cleansing that removes duplicates so front desk and marketing work from one record.
Bed & Breakfast & Inns
96%
(89)
#1
of 19
Profitroom is a top Hotel CRM & Email Marketing pick among Bed-N-Breakfast on HotelTechReport, because hoteliers single out its stay proposals, sending a full offer and follow-up from the same CRM in under a minute.
Rank
Region
Popular alternatives
#1
of 19
Europe
95%
(256)
Profitroom is a top Hotel CRM & Email Marketing pick among hotels in Europe on HotelTechReport because hoteliers use it to build segmented guest offers and send automatic reminders, so staff can turn phone and email enquiries into booked stays faster.
#3
of 12
North America
95%
(11)
Cendyn is a top Hotel CRM & Email Marketing pick among North America on HotelTechReport, with hoteliers pointing to its segmented audience building and market search that help them focus outreach on local back-yard business and holiday-party demand.
#1
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Asia Pacific
95%
(12)
TrustYou is a top Hotel CRM & Email Marketing pick among Asia Pacific on HotelTechReport, with hoteliers pointing to one dashboard for review data, competitor scores, and sentiment notes that helps them spot strengths, weaknesses, and service gaps across properties.
Europe
95%
(256)
#1
of 19
Profitroom is a top Hotel CRM & Email Marketing pick among hotels in Europe on HotelTechReport because hoteliers use it to build segmented guest offers and send automatic reminders, so staff can turn phone and email enquiries into booked stays faster.
North America
95%
(11)
#3
of 12
Cendyn is a top Hotel CRM & Email Marketing pick among North America on HotelTechReport, with hoteliers pointing to its segmented audience building and market search that help them focus outreach on local back-yard business and holiday-party demand.
Asia Pacific
95%
(12)
#1
of 5
TrustYou is a top Hotel CRM & Email Marketing pick among Asia Pacific on HotelTechReport, with hoteliers pointing to one dashboard for review data, competitor scores, and sentiment notes that helps them spot strengths, weaknesses, and service gaps across properties.
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Inntopia Reviews Summary
Ease of Use
3.0/5
Customer Support
1.0/5
ROI
2.0/5
Implementation
2.0/5
Recommended by
Achievements
This vendor's trending score is rising, Inntopia Marketing Cloud is the #26 most trending product in the Hotel CRM & Email Marketing category (out of 76) and the #966 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreInntopia’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Inntopia Pricing
Pricing Available By Request
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Hotelier Rating
Looking for specific info?
3
Cannot recommend
Software Engineer & Manager from 500+ room Bed & Breakfast & Inn in Banff (Canada)
Verified
4 years ago
Inntopia RMS and CRS are quite widely used, known and it is difficult to find another solution that meets our needs.
Canada
Canada
Software Engineer & Manager
X-Large Hotel
- 1
It looks like Inntopia is not recommended by any hotels
Check out the top 10 most recommended Inntopia alternativesExpert Q&A and Partner Recommendations
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Inntopia hasn’t been recommended by any experts or partners yet
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Support
Unverified
Inntopia has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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Verified
0 seconds ago
Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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