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Hotelogix HMS
4.9 (140 REVIEWS)
Ranked 10 (out of 76) in Hotel Management Software
Hotelogix is robust cloud based property management system designed to simplify hotel operations, increase market reach, drive more bookings and maximize revenue. Hotelogix provides solutions for both independent and group properties and is trusted by hoteliers in 100+ countries.
97% recommended by 285 hotels
Bell - AI powered product analyst
I analyzed all of Hotelogix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hotelogix for its intuitive design, making it easy to manage reservations and guest information efficiently. Its cloud-based architecture enhances scalability and data security, allowing seamless integration with OTAs, which improves operational efficiency and guest experience. However, users have noted potential improvements in the channel manager and report customization capabilities. The robust support team, particularly highlighted, ensures quick resolution of issues.
Support
Supportive
Hoteliers often praise Hotelogix's customer support for its accessibility and responsiveness. Users highlight the availability of support via channels like chat, phone, and email, ensuring that help is always within reach. The support team, including individuals like Mr. Kaushik and Mr. Prashant Sharma, is noted for their expertise and effective problem-solving skills, often addressing issues quickly and efficiently. The onboarding process is also well-received, with support staff assisting in setup and training, which users find invaluable. Additionally, resources such as FAQs and tutorials are considered helpful, contributing to a positive support experience for Hotelogix users.
DUTY MANAGER
14 months ago
Verified
... NICE ASSIST ME IT IMPROVED MY HOTELOGIX WORK SO THANKFUL TO MR VIVEK SIR ............THE SOFTWARE IS GOOD THANK YOU SO MUCH VIVEK SIR TO ASSIST ME ...
See full reviewSales & Marketing Head
13 months ago
Verified
... Ms. Kanchan Singh, our dedicated account manager for Hotelogix PMS software, demonstrated exceptional expertise during the product explanation sessions. Her flexibility in accommodating multiple ...
See full reviewF & B HEADF
13 months ago
Verified
... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...
See full reviewManager
12 months ago
Verified
... All good, thanks to my account manager Mr Sonu chauhan who makes all tge process easy for me and was available 24/7 with a very knowledgeable actions ...
See full reviewGeneral Manager
11 months ago
Verified
... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support ...
See full reviewF&B
10 months ago
Verified
... Quick reply and solve the problem. Thank you Hotel Hotellogix team for you support. I m happy with this Software. ...
See full reviewSR IT Head
9 months ago
Verified
... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it becomes extremely valuable when there are new updates in the system. Suno's direct involvement allows for a smoother transition and implementation of these updates. His expertise ...
See full reviewGeneral manager
8 months ago
Verified
... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...
See full reviewfoe
8 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective. they was really great this is best one. ...
See full reviewoperati
8 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewOperations Manager
8 months ago
Verified
... G Nimman no problem of the system and much appreciated for update new function and big support to us anytime. ...
See full reviewEhk
7 months ago
Verified
... Good software easy to excess easy to handle. Nice and helpful staff. Ready to help any time when we required. ...
See full reviewFront Office Associate
7 months ago
Verified
... The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team. ...
See full reviewOperational Manager
5 months ago
Verified
... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...
See full reviewDirector
5 months ago
Verified
... Rapidity. They are always quick to get back to us they always manage to adress our issue or question. Great! ...
See full reviewManager
5 months ago
Verified
... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly put a great deal of thought and effort into creating a top-notch hotel system that caters to its users needs. I highly recommend Hotelogix to hospitality or hotel business. Their team of seasoned professionals consistently exceeds expectations and exceptional customer service .Mr. Kaushik took his time and he was composed while taking us through Hotelogix PMS ...
See full reviewFRONT OFFICE SUPERVISOR
5 months ago
Verified
... It was a great meeting with Mr. Upendra Kumar Sharma, Sir was very adequate to solve our queries related to Hotelogix. ...
See full reviewCMO
5 months ago
Verified
... Jagdish Is outstanding, he solved all our booking problems! ...
See full reviewHotel Manager
5 months ago
Verified
... We use HOTELOGIX for our 3 hotels and it has truly transformed our operations! It all makes our job a lot easier as it is very intuitive and very user friendly.The dashboard is beautifully designed and easy to navigate, making it simple for our staff to access important information quickly.The reporting tools are top-notch. We can track occupancy rates, revenue, and guest feedback all in one place, helping us make informed business decisions.The reporting tools are top-notch. We can track occupancy rates, revenue, and guest feedback all in one place, helping us make informed business decisions. Hotelogix has not only improved our operational efficiency but has also enhanced our guest experience significantly. I highly recommend it to any hotel looking to elevate their management processes! In addition to that he support team is incredibly responsive and helpful ...
See full reviewOperation Manager
4 months ago
Verified
... Live Chat options for Problem Solutions. 24/7 Support and problem solution also chat description over email so that can wbe reviewed any time in future ...
See full reviewResort Manager
4 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewOnline Sales Manager
3 months ago
Verified
... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & professional and always ready ...
See full reviewCorporate Reservations Manager
3 months ago
Verified
... We are highly satisfied with the assistance provided by the software team. As with any technology, occasional errors or issues are inevitable, but what sets this service apart is the exceptional support we receive, especially from Mr. Prashant Sharma. He is always available on call, ready to assist at any time. His dedication ...
See full reviewGM
3 months ago
Verified
... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...
See full reviewReservation Associate
2 months ago
Verified
... It is the most convenient and helpful software and the provides lot of learning to new candidates. I would suggest IT! ...
See full reviewManaging Partner
1 months ago
Verified
... Excellent and very easy to understand once understood the operation ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the significant automation capabilities of Hotelogix's Hotel Management Software, which streamline their operations by minimizing manual tasks. The software is particularly praised for its ability to automatically refresh reservation details after meal price adjustments to reflect accurate rates, eliminating the need for manual intervention. This level of automation enhances workflow efficiency and reduces potential errors, making it a reliable choice for managing hospitality operations.
DUTY MANAGER
14 months ago
Verified
... NICE ASSIST ME IT IMPROVED MY HOTELOGIX WORK SO THANKFUL TO MR VIVEK SIR ............THE SOFTWARE IS GOOD THANK YOU SO MUCH VIVEK SIR TO ASSIST ME ...
See full reviewFRONT OFFICE EXECUTIVE
13 months ago
Verified
... Good response, problem solving by live chat, reservation check-in, check-out and data entry in the system make handling very easy. ...
See full reviewF & B HEADF
13 months ago
Verified
... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...
See full reviewManager
12 months ago
Verified
... All good nothing that I mentioned since everything is easy and could be done in minutes with the account mana ...
See full reviewSR IT Head
9 months ago
Verified
... The self-checkout :) we're so excited once these features activate We are thrilled about introducing the self-checkout feature. This innovative addition will significantly enhance the convenience and ...
See full reviewCMO
5 months ago
Verified
... We have used Hotelogix for years and love it. We recently re-brand our website and booking system and after being away from Hotelogix for a few months, we returned and are so grateful for the ease and simplicity of Hotelogix. The best part about Hotelogix is the "At-a-Glance" monthly view and being able to see all of our reservations at one for the month. Also, we love that we can send our guests a branded ...
See full reviewOperation Manager
4 months ago
Verified
... After Setting of Meal Prices in Hotelogix Reservation should automatically get fresh without manually refreshing this might lead to change in the rates. to avoid this it should automatically get ...
See full reviewResort Manager
4 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewGM
3 months ago
Verified
... All the staff members are so supportive Kaushik the most humble person I work, he made things so easy. ...
See full reviewIntegrations
Connected
Hoteliers often praise Hotelogix for its effective integration capabilities with Channel Managers, highlighting the seamless synchronization that helps prevent issues like overbooking. They appreciate the reliability of these integrations, specifically noting the consistent performance without significant syncing problems. Additionally, users find the setup process for integrations straightforward, contributing positively to their overall experience with the software. While the integration range with essential systems such as PMS and CRM is mentioned, there is still room for enhancements in addressing issues related to missed online reservations, which could further improve integration reliability and satisfaction.
DUTY MANAGER
14 months ago
Verified
... The POS module require some improvement,Which I am Sure they will do it at the earliest & other-wise its one of the best PMS product available in the industry. ...
See full reviewDIRECTOR
14 months ago
Verified
... Hotelogix has made life so simple by being able to help me analyse all my bookings and all the profits. By interlinking with Booking.com server, it is so easy to figure out what guest is staying ...
See full reviewfoe
8 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...
See full reviewoperati
8 months ago
Verified
... Working with Hotelogix has been one of the best things we have invested in. We currently work with sukhpal who is always very quick with responses whenever I have a question or concern. ...
See full reviewOperational Manager
5 months ago
Verified
... Hotelogix has been really helpful to us, regarding synchronization with Channel Manager. Quick resolution of problems, especially overbooking. If you have questions, help immediately. ...
See full reviewFRONT OFFICE SUPERVISOR
5 months ago
Verified
... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...
See full reviewCMO
5 months ago
Verified
... We have used Hotelogix for years and love it. We recently re-brand our website and booking system and after being away from Hotelogix for a few months, we returned and are so grateful for the ease ...
See full reviewOnline Sales Manager
3 months ago
Verified
... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & ...
See full reviewCorporate Reservations Manager
3 months ago
Verified
... We are highly satisfied with the assistance provided by the software team. As with any technology, occasional errors or issues are inevitable, but what sets this service apart is the exceptional support we receive, especially from Mr. Prashant Sharma. He is always available on call, ready to assist at any time. His dedication to understanding our concerns and promptly addressing them ensures a seamless experience for our team. One of the standout aspects of this service is the consistent availability and expertise of the support staff. It’s rare to find a representative who not only listens to concerns but also goes above and beyond to provide effective solutions. Mr. Sharma embodies this level of commitment, making the process of resolving any issue straightforward and stress-free. His problem-solving skills and attention to detail instill confidence in the software's reliability. However, there is room for improvement, particularly in addressing the issue of missed online reservations. Ensuring that all online bookings ...
See full reviewValue
Balanced
Hoteliers often highlight the great value for money offered by Hotelogix HMS, noting its effectiveness and simplicity. Users express satisfaction with the 'At-a-Glance' monthly view and the seamless ability to manage reservations. The system is appreciated for its reliable performance and ease of use, even after updates or rebranding processes. The customer support team, particularly individuals like Sonu and Jagdish Singh, receive commendations for their responsiveness and professional service, contributing significantly to user satisfaction. The support offered during training and reintegration processes is also valued, ensuring minimal downtime and effective problem-solving. Overall, hoteliers find Hotelogix HMS to be a cost-effective solution with excellent features and robust support, making it a preferred choice in hotel management software.
General Manager
14 months ago
Verified
... User friendly. you can get everything in one place loved it. You can get guest data in it, reports and other things ...
See full reviewF & B HEADF
13 months ago
Verified
... TRAINING WAS GOOD, TUTOR WAS GOOD. WE UNDERSTOOD WELL. GOOD SOFTWARE TO MANAGE YOUR POS AND RESERVATIONS NAD REALLY LIKING IT. ...
See full reviewManager
12 months ago
Verified
... All good nothing that I mentioned since everything is easy and could be done in minutes with the account mana ...
See full reviewCEO
11 months ago
Verified
... They cover all the hospitality needs for any hotelier to work in a very professional way, I appreciate the hard work they have done. Keep it up, gents! ...
See full reviewGeneral Manager
11 months ago
Verified
... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support team, who they are ready to help any time. Keep it up, If you are looking for a channel manager, GO ...
See full reviewBauleiter
9 months ago
Verified
... The best thing about Hotel Logix is that it continues to support and take care of every single problem. Jagdish was one of our Acount manager for B3 Hotel! Where we found him very friendly and ...
See full reviewSR IT Head
9 months ago
Verified
... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...
See full reviewHotel Property Manager
9 months ago
Verified
... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...
See full reviewGeneral manager
8 months ago
Verified
... If you are looking for professionalism, Sonu is the answer. ...
See full reviewGenaral manger
7 months ago
Verified
... Best Billing Software for hotels# Nice support By Mr Manhas # Eliot Exotica Dharamshala # ...
See full reviewMD
7 months ago
Verified
... We are highly thankful for the wonderful channel manager integration , we are now on optimum room sellers . We don’t face any problem with online room inventory selling. Live support system is also ...
See full reviewDirector
5 months ago
Verified
... Professional. We have dealt with many different people but our main account manager is Sonu, who is very professional, knowledgeable and friendly. ...
See full reviewManager
5 months ago
Verified
... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix developers have clearly ...
See full reviewCMO
5 months ago
Verified
... We have used Hotelogix for years and love it. We recently re-brand our website and booking system and after being away from Hotelogix for a few months, we returned and are so grateful for the ease ...
See full reviewResort Manager
4 months ago
Verified
... Villa Excellance Beach and Wave Pool Resort/Resort Manager ...
See full reviewOnline Sales Manager
3 months ago
Verified
... I always share suggestions with the accounts manager and have received solutions for all. Hence, no improvement suggestions as of now. ...
See full reviewGM
3 months ago
Verified
... Channel manger is but confusing else everything is good, I really enjoyed all the training sessions staff is kind. ...
See full reviewFunctionality
Balanced
Hoteliers often highlight the functionality of Hotelogix’s Hotel Management Software as a key strength, noting that it effectively handles core tasks like booking and reporting. Users appreciate its ability to automate tasks such as billing, enhancing workflow efficiency and reducing manual effort. The software is praised for its reliability, with few reports of bugs or downtime, and its adaptability, offering customizable workflows and templates. Additionally, insights and reporting are regarded as actionable and easy to interpret. However, some users suggest improvements could be made in currency exchange features and rate updates to further enhance overall functionality.
General Manager
14 months ago
Verified
... Bill split facility in Point of sale . like if anyone comes in restaurant so we can split the items. ...
See full reviewDUTY MANAGER
14 months ago
Verified
... The POS module require some improvement,Which I am Sure they will do it at the earliest & other-wise its one of the best PMS product available in the industry. ...
See full reviewDIRECTOR
14 months ago
Verified
... Hotelogix has made life so simple by being able to help me analyse all my bookings and all the profits. By interlinking with Booking.com server, it is so easy to figure out what guest is staying ...
See full reviewSales & Marketing Head
13 months ago
Verified
... Ms. Kanchan Singh, our dedicated account manager for Hotelogix PMS software, demonstrated exceptional expertise during the product explanation sessions. Her flexibility in accommodating multiple ...
See full reviewOwner
13 months ago
Verified
... Features provided are good for every hotelier. Training is excellent. This will improve the productivity and will ease the process for operators. ...
See full reviewFRONT OFFICE EXECUTIVE
13 months ago
Verified
... Good response, problem solving by live chat, reservation check-in, check-out and data entry in the system make handling very easy. ...
See full reviewF&B
10 months ago
Verified
... Nothing all is fine very nice Software. Nothing Nothing all is very good. We are with your service and software 😀 ...
See full reviewOwner
10 months ago
Verified
... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...
See full reviewBauleiter
9 months ago
Verified
... Maybe more tutorial videos are good for the FD, as after training, FD always asks for video tutorials. If we have more tutorialvideos, that is much better! Also, housekeeping and other tutorial ...
See full reviewSR IT Head
9 months ago
Verified
... I like Suno Bieng's hands-on experience with the client especially if they have new updates in the system. I appreciate Suno Bieng's hands-on experience with the client, particularly because it ...
See full reviewHotel Property Manager
9 months ago
Verified
... What I like the most is the reporting and management dashboard that gives me information about how well my porperty performed on a daily basis ...
See full reviewGeneral manager
8 months ago
Verified
... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...
See full reviewfoe
8 months ago
Verified
... The product is reliable and robust, and the support is responsive and effective. they was really great this is best one. ...
See full reviewoperati
8 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewOperations Manager
8 months ago
Verified
... G Nimman Chiang Mai- Operations Manager ...
See full reviewGenaral manger
7 months ago
Verified
... Best Billing Software for hotels# Nice support By Mr Manhas # Eliot Exotica Dharamshala # ...
See full reviewMD
7 months ago
Verified
... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...
See full reviewFront Office Associate
7 months ago
Verified
... The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team. ...
See full reviewManager
5 months ago
Verified
... I recently started using Hotelogix and I couldn’t be more impressed with its functionality and user-friendly interface. The system has made a significant impact on my daily routine. The Hotelogix ...
See full reviewFRONT OFFICE SUPERVISOR
5 months ago
Verified
... Must implement an option for Foreign currency exchange apart from the payment. and an option to find the high balance due by cut of amount limits. ...
See full reviewCMO
5 months ago
Verified
... We have used Hotelogix for years and love it. We recently re-brand our website and booking system and after being away from Hotelogix for a few months, we returned and are so grateful for the ease and simplicity of Hotelogix. The best part about Hotelogix is the "At-a-Glance" monthly view and being able to see all of our reservations at one for the month. Also, we love that we can send our guests a branded email confirmation upon their booking. Plus, being able to manage and change/ update our room ...
See full reviewHotel Manager
5 months ago
Verified
... We use HOTELOGIX for our 3 hotels and it has truly transformed our operations! It all makes our job a lot easier as it is very intuitive and very user friendly.The dashboard is beautifully designed ...
See full reviewManager
5 months ago
Verified
... If the POS part can be more user friendly like other professional POS system that will make our life easier. but now still ok to use. ...
See full reviewOperation Manager
4 months ago
Verified
... After Setting of Meal Prices in Hotelogix Reservation should automatically get fresh without manually refreshing this might lead to change in the rates. to avoid this it should automatically get ...
See full reviewResort Manager
4 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewGeneral Manager
3 months ago
Verified
... I found the Hotelogix system very easy and reliable. ...
See full reviewOnline Sales Manager
3 months ago
Verified
... 1) Because this is an online software, I can use it anytime anywhere, so that's a plus 2) Customer care service is very prompt, always available on a call/live chat. Ms. Anu Srivastava is polite & ...
See full reviewCorporate Reservations Manager
3 months ago
Verified
... We are highly satisfied with the assistance provided by the software team. As with any technology, occasional errors or issues are inevitable, but what sets this service apart is the exceptional support we receive, especially from Mr. Prashant Sharma. He is always available on call, ready to assist at any time. His dedication to understanding our concerns and promptly addressing them ensures a seamless experience for our team. One of the standout aspects of this service is the consistent availability and expertise of the support staff. It’s rare to find a representative who not only listens to concerns but also goes above and beyond to provide effective solutions. Mr. Sharma embodies this level of commitment, making the process of resolving any issue straightforward and stress-free. His problem-solving skills and attention to detail instill confidence in the software's reliability. However, there is room for improvement, particularly in addressing the issue of missed ...
See full reviewReservation Associate
2 months ago
Verified
... It is the most convenient and helpful software and the provides lot of learning to new candidates. I would suggest IT! ...
See full reviewManaging Partner
1 months ago
Verified
... So far everything is fine. However once we operate, will let you know. I am able to operate now good. ...
See full reviewUser Interface
Intuitive
Hoteliers often praise the user interface of Hotelogix's Hotel Management Software for its ease of navigation, modern and visually appealing design, and user-friendly experience. The software's dashboard is highlighted as being beautifully designed and intuitive, which simplifies hotel operations. However, some users report minor issues with display overlap, although these can be resolved with a simple refresh. Overall, the interface is recognized for its clear presentation of information and ease of use, making it accessible even for first-time users.
DIRECTOR
14 months ago
Verified
... Probably the system lag at times, and the date appearance because it is easy to confuse the dates based on how they are arranged. Otherwise, it is a great system. ...
See full reviewManager
12 months ago
Verified
... All good, thanks to my account manager Mr Sonu chauhan who makes all tge process easy for me and was available 24/7 with a very knowledgeable actions ...
See full reviewGeneral Manager
11 months ago
Verified
... Axis Rooms is the best channel manager available among others in the markets, because it is very easy to use. Any one can learn to use in one time demo only. The best thing they have superb support ...
See full reviewfoe
8 months ago
Verified
... I think Hotelogix needs improvement is the compatibility of the system on phones. specialy for POS 2.0. OTHER AREAS ARE GOOD. ...
See full reviewoperati
8 months ago
Verified
... everything is fine. What I like the most is the reporting and management dashboard that gives me information about how well my property performed on a daily basis. ...
See full reviewResident Manager
8 months ago
Verified
... I like the most in HOTELOGIX is the good features that easily understand by my staff. Easily access and learned. ...
See full reviewMD
7 months ago
Verified
... Billing format for POS and room and restaurant Report generation. Also there should be mobile or tablet order taking app. ...
See full reviewOperational Manager
5 months ago
Verified
... Nothing for now it is enough and there are no problems for our property. It's just that the display sometimes overlaps but with a refresh it's enough. ...
See full reviewManager
5 months ago
Verified
... I couldn’t be more impressed with its functionality and user-friendly interface ...
See full reviewCMO
5 months ago
Verified
... Jagdish Is outstanding, he solved all our booking problems! ...
See full reviewHotel Manager
5 months ago
Verified
... Just the interface on changing the rates from hotelogix it should be easier and there should be a feature where in it also shows the rates for each OTS. ...
See full reviewResort Manager
4 months ago
Verified
... Hotelogix has been very helpful with our resort operation processes. The interface of this software is very user-friendly, easy to understand and execute.Also, with the help of Sonu, being prompt in ...
See full reviewGeneral Manager
3 months ago
Verified
... I found the Hotelogix system very easy and reliable. ...
See full reviewCFO
8 days ago
Verified
... I don't like the way that once IO log in the platforms automatically logs me out and always requires the captcha method to log back in Too much wasted time. ...
See full reviewWhat Types of Hotels Hotelogix is Popular For
Size
19 | X-Small (1-9 room)
99 | Small (10-24 room)
111 | Medium (25-74 room)
48 | Large (75-199 room)
26 | X-Large (200+ room)
Country
127 | India
28 | Philippines
20 | United States of America
14 | Thailand
8 | United Kingdom
8 | Tanzania
7 | Saudi Arabia
7 | Canada
6 | Mexico
6 | United Arab Emirates
5 | Sri Lanka
4 | Indonesia
4 | Cambodia
4 | Laos
3 | Qatar
3 | Kenya
3 | Bahamas
3 | Morocco
2 | Bhutan
2 | Taiwan
2 | Malaysia
2 | Peru
2 | Botswana
1 | Maldives
1 | Azerbaijan
1 | Nigeria
1 | Honduras
1 | Brazil
1 | Lesotho
1 | Egypt
1 | Ireland
1 | Italy
1 | Spain
1 | Argentina
1 | Mongolia
1 | Greece
1 | New Zealand
1 | Vietnam
1 | Chile
1 | Moldova
1 | France
1 | Jordan
1 | Singapore
1 | Namibia
1 | Turks and Caicos Islands
Type
135 | Boutiques
111 | Bed & Breakfast & Inns
110 | Luxury Hotels
107 | Resorts
76 | City Center Hotels
75 | Airport/Conference Hotels
67 | Limited Service & Budget Hotels
57 | Branded Hotels
21 | Extended Stay & Serviced Apartments
16 | Hostels
14 | Vacation Rentals & Villas
8 | Motels
6 | RV Parks & Campgrounds
1 | Casinos
Region
197 | Asia Pacific
33 | North America
19 | Africa
18 | Middle East
14 | Europe
6 | South America
4 | Central America
1 | Oceania
Category
218 | Property Management Systems
140 | Hotel Management Software
84 | Channel Managers
64 | Booking Engine
30 | Revenue Management Systems
7 | Rate Shopping
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Capabilities
Hotelogix doesn’t have any benefits or use cases available
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Recommended by
Achievements
This vendor's trending score is rising, Hotelogix HMS is the #13 most trending product in the Hotel Management Software category (out of 76) and the #449 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Pricing Available By Request
Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelogix Case Studies
References
"Amazing Cloud based PMS system for hotels. Do the demo with one of their consultants and see how easy it is to install. Ask them all the information you should prepare before hand so when it comes time to switch over from your old PMS to Hotelogix, the process can be really quick and hassle free. Pros Having worked with server based PMS systems my whole career, I did extensive research and found Hotelogix to be the best in class cloud based PMS system which is easy to use, they have great customer service with 24x7 chat in various languages. As I started my own hotel company and installed Hotelogix for 2 of my hotels, it was as easy as several clicks to get it up & running and channel integration to OTAs is also very quick so my hotels began receiving bookings directly into the PMS immediately. Cons The phone app is a good start but needs to be able to offer all the facilities of the web option. the app is limiting and they charge extra to use it which doesn't make sense. It should be bundled with the overall package. Likelihood to Recommend 5/5 Return on Investment (ROI) 4/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
"Pros I can not count the advantages of Using Hotelogix PMS, but we can brief it. Our hotel group has 10 Hotels and we still growing, and advise all of our partners to use Hotelogix for a number of reasons including: - Easy to use - Smart of Auto assign the rooms - Smart of giving overbooking alerts - Billing, POS, easy to set up, and linked with your software as well - Amazing support: Best thing is when you send a request to tech Support Team, within a Min. they reply (NOT Auto reply) second e-mail after another few Min. with solution Online support is 24/7 - easy to be integrated with 100s of Channel managers Usage: Daily Customer Since: 2016 Previously used: We used NightsBridge for one year, but was a big mess, as its offline , and you need to manually Snyc. Cons No dislikes to report. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
"Pros The customer service is the best. Never need to wait for responses and can trust they will work on whatever issue you have! Cons It takes time to implement integration with new software. Overall we have been able to get around this and have things done quick, this problem seems like a thing of the past. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 4.5/5 Ease of Use 5/5 Implementation/Onboarding 5/5"
"I have worked with Axis team for over 6 months, and I appreciate their immediate response to any matter. Further, the system is a user friendly one with many KPIs. Hoping to continue the same service throughout."
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor and overall reservation costs. Hotelogix has also helped us conquer the overbooking problem. Their support team is always present and happy to help us out, regardless of what the issue is, or what time it is!"
"Hotelogix helps us give a more personal and speedy service...We only operated on one workstation, so busy check-ins were a nightmare. But, with Hotelogix, I can even use my smart phone to express check in clients if my two workstations are busy."
"We wanted to move on to a cloud based, simple and agile solution with round the clock support system. The PMS has helped us get easy access to our business data anytime, from anywhere, and has saved on our IT infrastructure costs."
"Subscription-based model of Hotelogix has helped in their rapid expansion. In the absence of a subscription-based model, such growth would not have been possible as one-time cost model like on-premise is expensive as compared to cloud. Thanks to Hotelogix, our operations have become very cost-effective and real-time."
Featured Customers
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Hotelier Rating
Hoteliers like Hotelogix for its intuitive design, making it easy to manage reservations and guest information efficiently. Its cloud-based architecture enhances scalability and data security, allowing seamless integration with OTAs, which improves operational efficiency and guest experience. However, users have noted potential improvements in the channel manager and report customization capabilities. The robust support team, particularly highlighted, ensures quick resolution of issues.
AI-generated from the text of customer reviews
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Very complete system that avoids overbooking
CFO from 10 to 24 room Bed & Breakfast & Inn in Eleuthera (Bahamas)
Excellent and very easy to understand once understood the operation
Managing Partner from 5 to 9 room Vacation Rentals & Villa in Angamaly (India)
Great learnings
Reservation Associate from 25-49 room Boutique in Mandrem (India)
Everything is so easy to operate
GM from 10 to 24 room Boutique in Sirmour (India)
Good system and fast service easy to use
Owner from 10 to 24 room Boutique in Ko Kradan (Thailand)
Exceptional Support and Reliable Solutions
Corporate Reservations Manager from 10 to 24 room Bed & Breakfast & Inn in Alappuzha (India)
Ease of use
Online Sales Manager from 25-49 room Bed & Breakfast & Inn in New Delhi (India)
I found the Hotelogix system very easy and reliable.
General Manager from 10 to 24 room City Center Hotel in Oshakati (Namibia)
Review for the Management software
Accoutant from 25-49 room Branded Hotel in Purani Koti (India)
Villa Excellance Beach and Wave Pool Resort/Resort Manager
Resort Manager from 50-74 room Resort in Tanza (Philippines)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Hotelogix
1 year ago
Philippines' Enable Hospitality Adopts Hotelogix to Manage Group Operations Centrally
Hotelogix
2 years ago
How Philippines-based Millennial Resorts Centralizes Control Over Multi-property Operations and Boosts Package Revenue with Hotelogix
Hotelogix
2 years ago
Biltmore Greensboro Hotel, USA, enjoys 40% increase in both revenue and direct bookings with Hotelogix.
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Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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