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OTA Sync
5.0 (56 REVIEWS)
HT Score
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
OTA Sync
Ranked 18 (out of 319) in Property Management Systems
All-in-one hotel & property management solution
100% recommended by 57 hotels
OTA Sync is popular in Serbia and Montenegro.
Bell - AI powered product analyst
I analyzed all of OTA Sync’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like OTA Sync for its all-in-one platform incorporating PMS, channel manager, and booking engine, which helps streamline operations and maximize revenue. Critical features include real-time synchronization across multiple platforms, detailed performance reporting, and the ability to integrate with third-party systems. Users appreciate its continuous improvement and ease of onboarding for new employees, but highlight areas for improvement like mobile app reliability and POS integration.
What Types of Hotels OTA Sync is Popular For
Size
9 | X-Small (1-9 room)
18 | Small (10-24 room)
19 | Mid-Sized (25-74 room)
11 | Large (75-199 room)
2 | X-Large (200+ room)
Country
18 | Serbia
18 | Montenegro
10 | Spain
5 | Croatia
2 | United States of America
2 | Bosnia and Herzegovina
1 | Uganda
1 | India
1 | Poland
Type
27 | Boutiques
24 | Bed & Breakfast & Inns
19 | City Center Hotels
19 | Luxury Hotels
17 | Resorts
16 | Extended Stay & Serviced Apartments
15 | Limited Service & Budget Hotels
12 | Branded Hotels
9 | Airport/Conference Hotels
4 | Vacation Rentals & Villas
2 | Motels
1 | Hostels
Region
54 | Europe
2 | North America
1 | Asia Pacific
1 | Africa
Category
56 | Property Management Systems
48 | Booking Engine
Didn’t find what you were looking for?
What is OTA Sync?
Founded in 2021 | Headquarters in Tallinn (Estonia) | 22 employees
OTA Sync is a comprehensive management platform tailored for hoteliers and property managers. It combines a Property Management System (PMS), channel manager, and booking engine, streamlining your operations and maximizing your revenue potential. The platform provides real-time synchronization across various channels, ensuring that your inventory and prices are always up-to-date. Detailed performance reports offer valuable insights into your business, enabling informed decision-making.
OTA Sync supports seamless integration with third-party systems, enhancing its functionality and ease of use. The straightforward onboarding process makes it simple to train new employees, while the web and mobile apps ensure you can manage your property from anywhere. Specifically designed for hotels with up to 200 rooms, OTA Sync is an ideal solution to manage OTA channels, automate processes, and facilitate commission-free direct bookings. For a deeper dive, visit [OTA Sync](https://otasync.me).
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of OTA Sync products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
OTA Sync Reviews Analyzed: 37
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
OTA Sync Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by OTA Sync
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
OTA Sync's Provided Description:
"OTA Sync is a comprehensive platform for hoteliers and property managers, enabling easy management of OTA channels, front-desk operations, and sales. It allows commission-free direct bookings on your website, a high level of automation and business intelligence, and is accessible as both a web and mobile app for iOS and Android. For a deeper dive, visit OTA Sync. https://otasync.me Ideal solution for hotels with up to 200 rooms."
FAQs
OTA Sync Alternatives
Not sure if OTA Sync is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Increase visibility on channels with no effort
Increase visibility on channels with no effort
Channel Manager is a module that allows you to connect & synchronize your OTA channels (such as Booking.com, AirBnB, Expedia, Hotels.com, HomeAway, Trip Advisor, etc.). No overbookings!
Discover the power of direct reservations
Discover the power of direct reservations
Central reservation system for all types of accommodation: hotels, hostels, villas, campsites, apartments, tourist organizations and travel agencies.
Automatize everything with our software
Automatize everything with our software
Cloud-based front desk system which helps you manage your daily operations from one place for an efficient property management.
Housekeeping Module & App
Housekeeping Module & App
Use our housekeeping module and housekeeping app for cleaners and supervisors as well as for maintenance employees.
Banquet & Spa Module
Banquet & Spa Module
Banquet Module with detailed options and customizations. SPA Module with even more options, calendar view per spa employee or per facility
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Available Add-ons & Modules
Channel Manager
VR Channel Manager
Links to all OTA channels through a single control panel, preventing overbooking and errors.
This streamlines advertising on over 100+ OTAs, saving time, money, and enhancing global brand visibility
Booking Engine
Booking Engine
Get direct bookings on your website.
Allows your potential guests to book one or more units instantly through easy use of a widget on your website.
Property Management System
Property Management Systems
Complete control in a single dashboard with unlimited users and homeowner access.
Banquet & Event Management
Property Management Systems
Manage and monitor the renting of all property spaces such as the conference halls
Yield Management
Property Management Systems
See your specific room type and rate plan price for the next 12 months and change prices right there by using your preconfigured variations and see the color/variation for the specific day if the variation was applied.
Guest Experience App
Hotel Guest Apps
Elevate every stay, optimize operations, and drive loyalty with our comprehensive solution for hoteliers and property managers.
SPA & Wellness Management
Property Management Systems
Tool designed to streamline and enhance the operations of spas, wellness centers, and fitness facilities in the hotel or resort.
Omni-Channel Inbox
Property Management Systems
Unified inbox that allows users to directly communicate and chat with guests that book over Booking, Airbnb and VRBO.
Housekeeping Module & App
Property Management Systems
This cutting-edge software is designed to revolutionize housekeeping operations, providing a centralized platform for efficient task assignment, real-time updates on room status, and seamless communication among housekeeping staff. With features like automated cleaning schedules, inventory tracking, and maintenance alerts, our solution ensures that every room meets the highest standards of cleanliness.
Homeowner Access & Unlimited Users
Property Management Systems
Managing a condo-hotel or simply want to give access to the system to more users than there is in your package.
Payment Processing
Property Management Systems
Automatically charge virtual cards and guest cards for specific rate plans directly with OTA Sync
OTA Sync Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, OTA Sync is the #28 most trending product in the Property Management Systems category (out of 319) and the #585 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreOTA Sync has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
OTA Sync Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
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Compare OTA Sync to Top Alternatives
Powerful. Intuitive. Unified. One platform to run your property.
OPERA Property Management Suite - from independents to global brands, OPERA is the flexible, configurable, intuitive solution to manage your entire operation
Want to find out if OTA Sync is the best fit for your hotel?
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Hotelier Rating
Looking for specific info?
10
Clear and easy to use
Recepcioner from 25-49 room Bed & Breakfast & Inn in Nova Pazova (Serbia)
Verified
7 days ago
OTA Sync is an extremely easy-to-use program, all the important options are at your fingertips, you can easily access any of the necessary functions. The best thing about this program is its good networking with the most important sites for us, both for guest registration and for hotel visibility on the internet.
Serbia
Serbia
Recepcioner
Mid-Sized Hotel
10
Ota Sync review
Owner from 10 to 24 room Bed & Breakfast & Inn in Ulcinj (Montenegro)
Verified
7 months ago
-Ease of use-great -customer support -great user interface pretty straight forward to use.easy Onboarding process with profound training. great all around solution
Montenegro
Montenegro
Owner
Small Hotel
9
The most complete program on the market
Owner from 10 to 24 room Bed & Breakfast & Inn in Pasman (Croatia)
Verified
7 months ago
What I like the most is the comprehensiveness of the system, which is a channel manager, PMS and booking engine in one. They also have reports for every aspect of the business. We easily mastered all the necessary functions and the new receptionists adapt in record time.
Croatia
Croatia
Owner
Small Hotel
10
High
General manager from 10 to 24 room Bed & Breakfast & Inn in Bar (Montenegro)
Verified
7 months ago
The program offers a great variety of options, making it easy to find exactly what I need. I appreciate the speed, sleek design, and user-friendly layout. The support team is always kind and helpful, which makes the experience even better.
Montenegro
Montenegro
General manager
Small Hotel
10
Experience with OTA Sync
Sales&Marketing manager from 10 to 24 room Boutique in Shimla (India)
Verified
7 months ago
The best thing about OTA Sync is that it is automated, connected, beautiful and very easy to use. The support is very fast and of high quality and immediately resolves doubts
India
India
Sales&Marketing manager
Small Hotel
10
Fast, efficient and perfect support
Front Office from 100 to 199 room Boutique in Chipiona (Spain)
Verified
8 months ago
With OTASync, implementation was quick and staff adapted easily. Direct bookings increased and 24/7 chatbot support is excellent. Guests use the app, reducing queries at the front desk.
Spain
Spain
Front Office
Large Hotel
10
More direct bookings and fewer inquiries
Manager from 25-49 room Bed & Breakfast & Inn in Palma de Mallorca (Balearic Islands)
Verified
8 months ago
Since we implemented OTASync.me, direct bookings have increased significantly. Guests now use the guest app instead of asking questions at the front desk, which has reduced staff workload and improved guest experience.
Balearic Islands
Balearic Islands
Manager
Mid-Sized Hotel
10
Modular and easy to customize
Manager from 200 to 499 room Boutique in Tossa de Mar (Spain)
Verified
8 months ago
OTASync has surprised us with how modular it is. It is very easy to add different access groups for the equipment according to its functions, which makes management much easier. The software adapts perfectly to our needs and improves the efficiency of the hotel.
Spain
Spain
Manager
X-Large Hotel
10
Easy, fast and great for everyone
General Receptionist from 50-74 room Limited Service & Budget Hotel in Ubeda (Spain)
Verified
8 months ago
OTASync has been an incredible change for our hotel. My team loves it because it's super easy to use and the learning curve is quick. The transition only took one day and we're already seeing more revenue and better guest reviews.
Spain
Spain
General Receptionist
Mid-Sized Hotel
10
Exceptional organization and results
Manager from 25-49 room Airport/Conference Hotel in Zahara de los Atunes (Spain)
Verified
8 months ago
Thanks to OTASync.me, our hotel is much better organized. The guest app and booking engine generate more revenue for us, and reviews have improved thanks to automation and accessibility.
Spain
Spain
Manager
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Easy-to-use tools to automate accommodation services tasks: management of reservations, guests, rates, promotions and discounts, restrictions and cancellation policies, automatic emails, online check-in and check-out, billing, expenses, reconciliations and payments, reports.
Showing all answers to: "What does this product or service do well?"
Easy-to-use tools to automate accommodation services tasks: management of reservations, guests, rates, promotions and discounts, restrictions and cancellation policies, automatic emails, online check-in and check-out, billing, expenses, reconciliations and payments, reports.
Great PMS solution to help hoteliers and vacation rentals managers to achieve their goals. Easy-to-use, clean user interface and seamless user experience. OTA Sync has a broad selection of integrations on the marketplace to let users create the operations they want.
OTA Synch has been has been a formidable partner. OTA Synch suite of products and their top notch support has been a life saver for our company. What I like the most about the products is the modern look and feel of the UI and the simplicity of navigating and getting things done quickly in the apps.
Question:
What differentiates this product or service from the competition?
Answer:
They offer local support and a wide range of integrations to comply with regulatory issues in each country and payment gateways adapted to your booking engine. It offers integrations with RMS, payment automation with rules that are defined for each sales channel and a GUEST APP to perform Online Check-in, make sales of extra services and answer frequently asked questions.
Showing all answers to: "What differentiates this product or service from the competition?"
They offer local support and a wide range of integrations to comply with regulatory issues in each country and payment gateways adapted to your booking engine. It offers integrations with RMS, payment automation with rules that are defined for each sales channel and a GUEST APP to perform Online Check-in, make sales of extra services and answer frequently asked questions.
I would say that flexibility is something that helps OTA sync stay apart from the crowd and meet users' expectations. Open communication flow both with users and partners is making cooperation with OTA Sync easy and enjoyable.
Ever since we partnered with them, we have been able to service our customers much more efficiently. Thanks to Djordje and his team for a job well done. What I like the most about the products is the modern look and feel of the UI and the simplicity of navigating and getting things done quickly in the apps.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
It is an easy-to-use and configure tool that will help you be operational in a short time and at a competitive cost. They have a local presence in Europe and also in Latin America with local support for each continent.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
It is an easy-to-use and configure tool that will help you be operational in a short time and at a competitive cost. They have a local presence in Europe and also in Latin America with local support for each continent.
Sincerely share your expectations, current experience and goals you plan to achieve using OTA Sync. Representative of OTA sync can then better guide you through the process and help to create the infrastructure you want.
I hope you continue to roll out new and exciting features in the products as you currently do to ensure we continue to keep up with the latest technologies and trends in the industry. OTA Synch has been has been a formidable partner.
Recommended by
Didier Van den Hove
CEO
@
KUNAS PMS
Artem Moroz
Business Development Manager
@
ChargeAutomation
Akin Oguntuase
Executive Director
@
PropertyListHub Nigeria LTD
Didier Van den Hove
CEO
@
KUNAS PMS
Artem Moroz
Business Development Manager
@
ChargeAutomation
Akin Oguntuase
Executive Director
@
PropertyListHub Nigeria LTD
Are you a consultant or vendor that recommends OTA Sync?
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OTA Sync Integrations
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Booking.com
10% recommended by 1 hotels |
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Google
0% recommended by 0 hotels |
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Support
Verified Support
OTA Sync has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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