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HotelSync
5.0 (69 REVIEWS)
HT Score
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
HotelSync
Ranked 20 (out of 339) in Property Management Systems
All-in-one hotel & property management solution
100% recommended by 75 hotels
HotelSync is popular in Serbia and Montenegro.
Bell - AI powered product analyst
I analyzed all of HotelSync’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
OTA SYNC is praised for its comprehensive hotel management solutions that streamline guest communication, front desk operations, and housekeeping coordination. This product enhances the guest experience by providing seamless automation, real-time synchronization, and efficient management of direct bookings. These features significantly contribute to increasing revenue, reducing operational costs, and improving guest satisfaction, making it an ideal partner for hoteliers aiming to optimize their property management tasks.
What Types of Hotels HotelSync is Popular For
Size
13 | X-Small (1-9 room)
26 | Small (10-24 room)
22 | Mid-Sized (25-74 room)
9 | Large (75-199 room)
2 | X-Large (200+ room)
Country
32 | Serbia
19 | Montenegro
10 | Spain
5 | Croatia
3 | United States of America
2 | Bosnia and Herzegovina
1 | Uganda
1 | India
1 | Germany
1 | United Arab Emirates
1 | Indonesia
Type
31 | Boutiques
28 | Bed & Breakfast & Inns
24 | Luxury Hotels
23 | City Center Hotels
19 | Limited Service & Budget Hotels
18 | Resorts
16 | Extended Stay & Serviced Apartments
12 | Branded Hotels
12 | Airport/Conference Hotels
5 | Vacation Rentals & Villas
2 | Motels
1 | Hostels
Region
69 | Europe
3 | North America
2 | Asia Pacific
1 | Middle East
1 | Africa
Category
69 | Property Management Systems
65 | Booking Engine
Didn’t find what you were looking for?
What is HotelSync?
Founded in 2021 | Headquarters in Tallinn (Estonia) | 26 employees
HotelSync is an all-in-one cloud-based property management system designed to streamline hotel operations for modern hoteliers and property managers. By centralizing tasks such as channel management, front-desk operations, sales, payments, and reporting, it enables seamless management from any device. The platform automates routine tasks and enhances direct bookings, reducing management complexity and operational costs. Ideal for individual hotels with up to 300 rooms and small chains, HotelSync offers efficient data migration and onboarding in less than a day, supported by 24/7 customer assistance.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of HotelSync products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
HotelSync Reviews Analyzed: 2
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
HotelSync Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by HotelSync
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
HotelSync's Provided Description:
"HotelSync is an all-in-one cloud platform built for modern hoteliers and property managers. It centralizes every part of your operation, channel management, front-desk, sales, payments, management and reporting, into one seamless system. Manage everything from any device, automate routine tasks, and grow direct bookings without commissions. Migrate from any system, and onboard in less than a day. Fast and easy data migration, personalized onboarding procedure and 24/7 customer support with live agents. Trusted by 4,500+ properties worldwide, HotelSync delivers the power of enterprise tools at a fraction of the cost, perfect for individual hotels with up to 300 rooms and chains with up to 50 hotels."
FAQs
HotelSync Alternatives
Not sure if HotelSync is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:
Capabilities
Increase visibility on channels with no effort
Increase visibility on channels with no effort
Channel Manager is a module that allows you to connect & synchronize your OTA channels (such as Booking.com, AirBnB, Expedia, Hotels.com, HomeAway, Trip Advisor, etc.). No overbookings!
Discover the power of direct reservations
Discover the power of direct reservations
Central reservation system for all types of accommodation: hotels, hostels, villas, campsites, apartments, tourist organizations and travel agencies.
Automatize everything with our software
Automatize everything with our software
Cloud-based front desk system which helps you manage your daily operations from one place for an efficient property management.
Housekeeping Module & App
Housekeeping Module & App
Use our housekeeping module and housekeeping app for cleaners and supervisors as well as for maintenance employees.
Banquet & Spa Module
Banquet & Spa Module
Banquet Module with detailed options and customizations. SPA Module with even more options, calendar view per spa employee or per facility
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Available Add-ons & Modules
Channel Manager
VR Channel Manager
Links to all OTA channels through a single control panel, preventing overbooking and errors.
This streamlines advertising on over 100+ OTAs, saving time, money, and enhancing global brand visibility
Booking Engine
Booking Engine
Get direct bookings on your website.
Allows your potential guests to book one or more units instantly through easy use of a widget on your website.
Property Management System
Property Management Systems
Complete control in a single dashboard with unlimited users and homeowner access.
Banquet & Event Management
Property Management Systems
Manage and monitor the renting of all property spaces such as the conference halls
Yield Management
Property Management Systems
See your specific room type and rate plan price for the next 12 months and change prices right there by using your preconfigured variations and see the color/variation for the specific day if the variation was applied.
Guest Experience App
Hotel Guest Apps
Elevate every stay, optimize operations, and drive loyalty with our comprehensive solution for hoteliers and property managers.
SPA & Wellness Management
Property Management Systems
Tool designed to streamline and enhance the operations of spas, wellness centers, and fitness facilities in the hotel or resort.
Omni-Channel Inbox
Property Management Systems
Unified inbox that allows users to directly communicate and chat with guests that book over Booking, Airbnb and VRBO.
Housekeeping Module & App
Property Management Systems
This cutting-edge software is designed to revolutionize housekeeping operations, providing a centralized platform for efficient task assignment, real-time updates on room status, and seamless communication among housekeeping staff. With features like automated cleaning schedules, inventory tracking, and maintenance alerts, our solution ensures that every room meets the highest standards of cleanliness.
Homeowner Access & Unlimited Users
Property Management Systems
Managing a condo-hotel or simply want to give access to the system to more users than there is in your package.
Payment Processing
Property Management Systems
Automatically charge virtual cards and guest cards for specific rate plans directly with OTA Sync
HotelSync Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.9/5
Recommended by
Achievements
This vendor's trending score is rising, HotelSync is the #29 most trending product in the Property Management Systems category (out of 339) and the #631 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelSync has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
HotelSync Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare HotelSync to Top Alternatives
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Want to find out if HotelSync is the best fit for your hotel?
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Hotelier Rating
Looking for specific info?
9
Streamlined Operations and Easy-to-Use Interface
Listing Manager from 500+ room in Dubai (United Arab Emirates)
Verified
23 days ago
Some features could benefit from deeper customization to match unique operational workflows.
Reporting templates are useful, but adding more advanced analytics or custom export formats would enhance flexibility.
Occasional delays in sync between channels can occur during peak times, and improving refresh speed would boost efficiency.
United Arab Emirates
United Arab Emirates
Listing Manager
X-Large Hotel
10
Satisfactorily
Receptionist from 5 to 9 room in Velika Plana (Serbia)
Verified
27 days ago
Satisfactory. Always there for their clients at all times. All praise for everyone from the OtaSync team. Thank you for everything.
Serbia
Serbia
Receptionist
X-Small Hotel
10
Reliable and easy to use system for hotel management.
Hotel manager from 10 to 24 room in Pančevo (Serbia)
Verified
1 months ago
Customer support is responsive and helpful.
Integrations with Booking.com work smoothly.
Reports and analytics help manage revenue efficiently.
Serbia
Serbia
Hotel manager
Small Hotel
10
I asked for the best and I got more than I asked for
GM from 10 to 24 room Vacation Rentals & Villa in Pančevo (Serbia)
Verified
1 months ago
You can use it without training, little guidance is needed to be fully operational at work.
Serbia
Serbia
GM
Small Hotel
10
Easy to work with, quality software
Hotel menager from 10 to 24 room Bed & Breakfast & Inn in Topola (Serbia)
Verified
1 months ago
Easy to use software, fast and efficient support, easy problem solving, constant improvement of services and cooperation in the field of development
Serbia
Serbia
Hotel menager
Small Hotel
10
Complete solution
Room Division Manager from 25-49 room City Center Hotel in Indija (Serbia)
Verified
1 months ago
Easy management of reservations and information, system security, excellent connection with the channel manager and with additional integrations, very good report system = complete solution, both Property management system and booking engine
Serbia
Serbia
Room Division Manager
Mid-Sized Hotel
10
I have been using OTA Sync for two years and have a high level of satisfaction.
Director from City Center Hotel in Zlatibor (Serbia)
Verified
1 months ago
In addition to the standard reservation system, OTA sync solves our problems in many areas. Statistics, connections to sales channels, reports, optimization solutions, applications for quick communication with guests and apartment owners.
Serbia
Serbia
Director
10
Satisfied guest team of Imperium Subotica Hotel
Director from in Subotica (Serbia)
Verified
1 months ago
Technical support is available at all times, which was primary and most important to us. Also, monitoring laws and regulations and legal obligations during invoicing and activities related to the obligations of caterers both to the state and to each city individually. Constant upgrading of the system respecting laws, regulations and client...
Serbia
Serbia
Director
10
Best all in one solution!
Owner from 5 to 9 room Luxury Hotel in Beograd (Serbia)
Verified
1 months ago
OTA SYNC is an all-in-one hotel management solution designed to simplify and elevate every aspect of hospitality operations. The PMS streamlines front desk operations, guest communication, and housekeeping coordination, saving valuable time and enhancing guest satisfaction.
Serbia
Serbia
Owner
X-Small Hotel
10
Amazing experience
Owner from 50-74 room in San Francisco (United States of America)
Verified
1 months ago
Staff is always kind and responsive, plus the system is incredibly easy to use, extremely user friendly, fast to learn.
United States of America
United States of America
Owner
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Easy-to-use tools to automate accommodation services tasks: management of reservations, guests, rates, promotions and discounts, restrictions and cancellation policies, automatic emails, online check-in and check-out, billing, expenses, reconciliations and payments, reports.
Showing all answers to: "What does this product or service do well?"
Easy-to-use tools to automate accommodation services tasks: management of reservations, guests, rates, promotions and discounts, restrictions and cancellation policies, automatic emails, online check-in and check-out, billing, expenses, reconciliations and payments, reports.
Great PMS solution to help hoteliers and vacation rentals managers to achieve their goals. Easy-to-use, clean user interface and seamless user experience. OTA Sync has a broad selection of integrations on the marketplace to let users create the operations they want.
OTA Synch has been has been a formidable partner. OTA Synch suite of products and their top notch support has been a life saver for our company. What I like the most about the products is the modern look and feel of the UI and the simplicity of navigating and getting things done quickly in the apps.
Question:
What differentiates this product or service from the competition?
Answer:
They offer local support and a wide range of integrations to comply with regulatory issues in each country and payment gateways adapted to your booking engine. It offers integrations with RMS, payment automation with rules that are defined for each sales channel and a GUEST APP to perform Online Check-in, make sales of extra services and answer frequently asked questions.
Showing all answers to: "What differentiates this product or service from the competition?"
They offer local support and a wide range of integrations to comply with regulatory issues in each country and payment gateways adapted to your booking engine. It offers integrations with RMS, payment automation with rules that are defined for each sales channel and a GUEST APP to perform Online Check-in, make sales of extra services and answer frequently asked questions.
I would say that flexibility is something that helps OTA sync stay apart from the crowd and meet users' expectations. Open communication flow both with users and partners is making cooperation with OTA Sync easy and enjoyable.
Ever since we partnered with them, we have been able to service our customers much more efficiently. Thanks to Djordje and his team for a job well done. What I like the most about the products is the modern look and feel of the UI and the simplicity of navigating and getting things done quickly in the apps.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
It is an easy-to-use and configure tool that will help you be operational in a short time and at a competitive cost. They have a local presence in Europe and also in Latin America with local support for each continent.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
It is an easy-to-use and configure tool that will help you be operational in a short time and at a competitive cost. They have a local presence in Europe and also in Latin America with local support for each continent.
Sincerely share your expectations, current experience and goals you plan to achieve using OTA Sync. Representative of OTA sync can then better guide you through the process and help to create the infrastructure you want.
I hope you continue to roll out new and exciting features in the products as you currently do to ensure we continue to keep up with the latest technologies and trends in the industry. OTA Synch has been has been a formidable partner.
Recommended by
Didier Van den Hove
CEO
@
KUNAS PMS
Artem Moroz
Business Development Manager
@
ChargeAutomation
Akin Oguntuase
Executive Director
@
PropertyListHub Nigeria LTD
Didier Van den Hove
CEO
@
KUNAS PMS
Artem Moroz
Business Development Manager
@
ChargeAutomation
Akin Oguntuase
Executive Director
@
PropertyListHub Nigeria LTD
Are you a consultant or vendor that recommends HotelSync?
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HotelSync Integrations
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Channel Managers
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Support
Verified Support
HotelSync has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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