Civitfun

3.8 (6 REVIEWS)

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0 out of 100
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Boosting hospitality companies to lead the digital transformation in the industry with our contactless check-in and check-out software.

Civitfun has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is Civitfun?

Founded in 2014 | Headquarters in Santa Cruz de Tenerife (Spain) | 8 employees
Civitfun is a contactless check-in solution that offers a suite of tools designed to modernize and streamline hotel operations. This software significantly reduces front desk waiting times, enhancing the overall guest experience from check-in to check-out. It achieves this by automating various aspects of the guest journey, allowing for seamless operations. Civitfun integrates with over 50 Property Management Systems (PMS), payment gateways, and door-opening software, ensuring compatibility and easy implementation within any accommodation type. This makes it an invaluable asset for businesses looking to join the hotel digital revolution.

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This description was generated by AI which analyzed the following sources to summarize a description of Civitfun products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Civitfun

FAQs

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Civitfun Alternatives

Not sure if Civitfun is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:

Features

Pre-Arrival & Check-in

4/5 features

Information Collection

4/5 features

Translations

4/5 features

Payments & Authorization

4/5 features

Mobile Key

4/5 features

Available Add-ons & Modules

Upselling

Improve any aspect of the reservation, for example, by being able to choose a superior room.

PREMIUM ADD-ON

Cross-selling

Add extra services to the reservation, both hotel and external (spa access, activities, etc.).

PREMIUM ADD-ON

T-Paperless

T-Paperless le dice adiós a los procesos manuales y da la bienvenida a una recepción más eficiente y digital, disponible 24/7. Una única aplicación, dos vistas diferentes: check-in asistido por la recepción y nuestro auto check-in completamente autónomo.

PREMIUM ADD-ON

Q1 '26 Contactless Check-in Survey Insights

Is Civitfun a good fit for your hotel?

Small
94% (129)
#1 of 10

Small hotels say that Duve's Contactless Check-in streamlines operations, enhances guest communication, and is intuitive to use, according to verified HotelTechReport reviews. Features such as automation, mobile compatibility, and guest messaging significantly benefit these properties, simplifying daily tasks and improving efficiency.

Mid-sized
95% (1,046)
#1 of 9

Mid-sized hotels say that Canary Technologies' Contactless Check-in ranks highly in verified HotelTechReport reviews because it improves front desk efficiency, enhances guest satisfaction through secure communication, and offers robust fraud prevention measures important to Mid-sized operations.

Large
95% (234)
#1 of 6

Large hotels say that Canary Technologies' Contactless Check-in, based on verified HotelTechReport reviews, excels in reducing front desk congestion, providing seamless PMS integration, and enhancing guest satisfaction with user-friendly interfaces and efficient payment processing.

Boutique Hotels
95% (736)
#1 of 11

Boutique hotels say that Canary Technologies' Contactless Check-in excels due to its seamless integration with existing systems, user-friendly interface, and enhanced security measures. Verified HotelTechReport reviews frequently highlight the streamlined guest experience and improved communication, both vital for Boutique properties.

Luxury Hotels
95% (577)
#1 of 11

Luxury hotels say that Canary Technologies' Contactless Check-in excels based on verified HotelTechReport reviews. Recurring strengths include seamless integration with existing systems, efficient guest messaging, and robust security measures—all vital for enhancing operational efficiency and guest satisfaction in Luxury environments.

Resorts
95% (469)
#1 of 10

Resort hotels say that Canary Technologies' Contactless Check-in receives high ratings in verified HotelTechReport reviews thanks to its seamless integration with existing systems, its ability to expedite check-in and reduce front desk congestion, and its effective guest communication platform that enhances the overall experience.

Europe
93% (220)
#1 of 10

Hotels in Europe say that Duve's Contactless Check-in product offers streamlined processes and enhances guest experiences, which are critical in enhancing operational efficiency for European hotels often dealing with diverse guest demographics and varying regulatory environments. However, some hotels express a need for more responsive customer support and better customization options to accommodate specific operational requirements and preferences, highlighting the importance of flexibility and support in selecting a contactless check-in solution.

North America
95% (1,316)
#1 of 5

Hotels in North America say that Canary Technologies' Contactless Check-in tool significantly enhances guest communication and front desk efficiency, which is a key priority for properties aiming to streamline operations and improve guest satisfaction. The platform's ease of use, secure payment solutions, and ability to integrate multiple functions like messaging, upsells, and digital authorizations into one system are highly praised for aligning with the operational needs of hotels. However, they also note areas for improvement such as integration with other systems and enhanced customization options to better fit specific hotel needs and brand styles.

Asia Pacific
93% (27)
#1 of 4

Hotels in Asia Pacific say that Canary Technologies’ Contactless Check-in tool significantly enhances operational efficiency and improves the guest experience by offering features like mobile check-in, guest messaging, and upselling functionalities. The platform's seamless integration with PMS and the ability to communicate via popular messaging apps such as WhatsApp, LINE, and WeChat align with the region's technological preferences and operational needs by reducing front-desk bottlenecks and catering to diverse guest communication preferences. Despite occasional technical challenges, the proactive support from Canary and its robust security measures resonate well with the demands for reliable and secure solutions in this competitive hospitality market.

United States
95% (1,106)
#1 of 5

Hotels in the United States say that Canary Technologies' Contactless Check-in product is highly valued for its ability to streamline the check-in process, enhance guest communication, and improve operational efficiency. They appreciate the ease of use and security features, such as secure credit card authorization and fraud prevention, which align with the stringent data protection standards crucial to U.S. hotels. Additionally, features like digital tipping, upselling options, and seamless messaging are noted for adding revenue streams and boosting guest satisfaction, offering a comprehensive solution tailored to the operational needs and customer service priorities in the U.S. hospitality market.

United Kingdom
95% (31)
#1 of 3

Hotels in the United Kingdom say that Canary Technologies' Contactless Check-in product is a valuable tool that simplifies front desk operations while enhancing guest experience. This solution, important for UK hotels looking to maintain efficiency and boost revenue, integrates smoothly with existing systems, offers robust upselling opportunities, and complies with GDPR standards, a crucial factor for data-sensitive environments. While some users suggest improvements in reporting features and integration flexibility, the majority commend its user-friendly interface and real-time communication capabilities, which are essential for delivering a modern, personalized guest journey and reducing wait times, particularly during peak hours.

Mexico
97% (16)
#1 of 2

Hotels in Mexico say that Canary Technologies's Contactless Check-in product is practical and user-friendly, significantly enhancing operations with its fraud prevention capabilities and seamless check-in processes. However, hotels underscore the importance of offering bilingual support, particularly English and Spanish interfaces, to better accommodate Hispanic clientele and suggest improvements in integration with existing systems to broaden utility. Importantly, the product's robust security features and ease of use stand out as key strengths for ensuring fast, secure, and efficient guest experiences, essential for meeting the diverse and evolving needs of Mexican hospitality operations.

Full 2026 Contactless Check-in Survey Findings

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Civitfun Reviews Summary

3.8
Average
Ease of Use
4.3/5
Customer Support
3.8/5
ROI
4.4/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Civitfun is the #33 most trending product in the Contactless Check-in category (out of 86) and the #1671 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Civitfun’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Civitfun Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Civitfun Average Civitfun

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Compare Civitfun to Top Alternatives

Duve - Online Check-in
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Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.

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Civitfun Reviews

Hotelier Rating

Excellent
4
Very Good
0
Average
1
Poor
0
Terrible
1

Property Size

  • X-Small (1)
  • Small (2)
  • Mid-Sized (2)
  • Large (1)

Country

  • Spain
    Spain
    (3)
  • Italy
    Italy
    (1)
  • Costa Rica
    Costa Rica
    (1)
  • Georgia
    Georgia
    (1)

Region

  • Europe
    Europe
    (4)
  • Middle East
    Middle East
    (1)
  • South America
    South America
    (1)
10

Software that streamlines the check-in process

Manager from 50-74 room City Center Hotel in San Sebastian - Donostia (Spain)

Verified
2 years ago
Following the implementation with Civitfun, we managed to reduce operational costs and streamline the check-in process for all groups of 20+ people.
Country Spain
Manager
Mid-Sized Hotel
10

Very satisfied with the solution

revenue manager from 100 to 199 room Boutique in Barcelona (Spain)

Verified
2 years ago
Civitfun is reliable, easy to set up, and user-friendly. Its main product online check-in automates the entire process from guest arrival to departure efficiently. With T-Paperless, we have digitized 100% of customer registration cards, reducing paper and ink expenses.
Country Spain
revenue manager
Large Hotel
10

Hide identity of your review on HotelTechReport.com An online check-in tool that has revolutionized our hotel group

from 25-49 room Branded Hotel in Reinante (Spain)

Verified
2 years ago
It has transformed the arrival process, making it more efficient, fast, and satisfying for guests. The ease of use, the seamless integration into our systems, the positive impact on the guest experience and the operational efficiency it provides make Civitfun a great ally. Also, their Guestlink product has allowed us to improve communicatio...
Country Spain
Small Hotel
6

Way lower conversion rates than advertised

CEO from 5 to 9 room Boutique in Tago (Georgia)

Verified
2 years ago
The user interface is okay, it looks nice and is userfriendly, thesales team was good and they are presistent in their communication.
Country Georgia
CEO
X-Small Hotel
9

There have been many improvements in the last year

Gerente from 25-49 room Bed & Breakfast & Inn in Jaco (Costa Rica)

Verified
2 years ago
The Software is more customizable every month and offers more alternatives. It seems to me that for the price it is a suitable option for hotels and hostels.
Country Costa Rica
Gerente
Small Hotel
1

Be careful not to trust

Titolare from 50-74 room Casino in Sanremo (Italy)

Verified
2 years ago
The contract is structured so that the bulk of the costs are not highlighted with a small line in addition to the end and total absence of transparency during the presentation of the product with the presentation of the demo. once the package was sold, the contact seller for Italy became practically unavailable and no invoice was issued for...
Country Italy
Titolare
Mid-Sized Hotel
  • 1

Recommend empty

It looks like Civitfun is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Support

Unverified

Civitfun has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

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HT Score

0/100

Recommended

77%

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