Spa Manager

1 months ago

Verified

... Easy to use ! (after a training of course !) Very helpful for reports comments booking...At the beginning it was hard to adapt but after you gain time and it's very satisfying ! ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support is active, quick and knowledgeable. Most times our queries ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support is active, quick and knowledgeable. Most times our queries are resolved very quickly. Also, when support completes a project, they send us an email showing how to resolve the issue ...

IT Manager

4 months ago

Verified

... Support experience and service provide during 9 years are above and beyond and all implementatios made to our platform during the last year provide a best experience for colleagues and guest ...

IT Manager

4 months ago

Verified

... Have you ever plan to create an app for iOS and Android that can communicates to Opera PMS interface to make daily work at front desk easier in case they have to move another area? ...

IT Manager

4 months ago

Verified

... 9 Amazing years of service ...

IT Manager

4 months ago

Verified

... Support experience and service provide during 9 years are above and beyond and all implementatios made to our platform during the last year provide a best experience for colleagues and guest ...

IT Manager

4 months ago

Verified

... The ability to sort Customers to find duplicate entries. To be able to order the Hardware that is required to run the Book4Time Software. Offer training materials when new features are added to the ...

IT Manager

4 months ago

Verified

... The ability to sort Customers to find duplicate entries. To be able to order the Hardware that is required to run the Book4Time Software. Offer training materials when new features are added to the software, for example: videos ...

Spa Director

3 months ago

Verified

... Industry Spa Software Leaders providing unparalleled support to ensure the success of all their customers ...

Spa Director

3 months ago

Verified

... A tremendous partner to work with that is invested in the success of my business. User friendly and training tools to assist with onboarding new staffAn abundance of reports help elevate my ability ...

Assistant Spa Manager

3 months ago

Verified

... The recently updated group booking feature. it's so much easier to have everything organized if one person is in charge of the group, yet still has the option to send info individually to each person ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help ...

Spa Manager

3 months ago

Verified

... The updates over the years have added some good new functional updates (colour changing options for blocks, blocking facility or booking from facility view). The ability to customize on the back end ...

Spa Manager

3 months ago

Verified

... Great software ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear reporting that can be easily exported in excel or PDF. Analytics available for custom reporting to build your own report. Online booking experience user friendly with some locations exceeding 70% of appointments being booked online. Online booked average checks exceed spa booked services (customers are spending more online with user friendly booking site). We have 6 locations that roll up into a single URL with book4time so it makes reporting very easy to toggle from location to location. With multiple locations using single guest profiles, there are ways to upsell and recommend based on purchase history from the various properties. The reliability of the system has been steady with only a few reports of slowness that were resolved. Release ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear ...

Health Club & Spa Director

3 months ago

Verified

... Guest confirmations (often see errors "input string error"); Online scheduling for guests: guests creating new profiles constantly, phone numbers not attached, available booking does not default to the true time of next available creating gaps in the schedule; Support takes too much time for a response which does not provide an opportunity for efficient problem solving when emailed. When called, they often transfer to email communication which prolongs the process as well. When inquiring about utilizing features we have never used before, we are often directed to the "Help" option to watch videos, however this does not always provide the specific assistance that is needed. For example, we have a commission structure for our attendants that provides an opportunity to earn money when they sell retail items. When I inquired about how to properly set up the commission profiles for them, I was simply told to watch the videos in regard to commission. It was initially very confusing because I had to create service profiles for them, which are normally used for those that provide services to guests. We also often encounter errors when trying to schedule guests that are challenging to understand. For example, I continued to receive multiple errors when scheduling a couples package and emailed back and forth with support on the issue to later find that it was being caused due to the fact that I had zoomed in or out on my screen. To prepare for integration, I had scheduled ...

Health Club & Spa Director

3 months ago

Verified

... Book4Time is very easy to learn and intuitive for first time users on the Spa side of scheduling. When new service providers or attendants join our team, they do not encounter too many issues ...

Health Club & Spa Director

3 months ago

Verified

... Guest confirmations (often see errors "input string error"); Online scheduling for guests: guests creating new profiles constantly, phone numbers not attached, available booking does not default to ...

Health Club & Spa Director

3 months ago

Verified

... Guest confirmations (often see errors "input string error"); Online scheduling for guests: guests creating new profiles constantly, phone numbers not attached, available booking does not default to the true time of next available creating gaps in the schedule; Support takes too much time for a response which does not provide an opportunity for efficient problem solving when emailed. When called, they often transfer to email communication which prolongs ...

Health Club & Spa Director

3 months ago

Verified

... Guest confirmations (often see errors "input string error"); Online scheduling for guests: guests creating new profiles constantly, phone numbers not attached, available booking does not default to the true time of next available creating gaps in the schedule; Support takes too much time for a response which does not provide an opportunity for efficient problem solving when emailed. When called, they often transfer to email communication which prolongs the process as well. When inquiring about utilizing features we have never used before, we are often directed to the "Help" option to watch ...

Health Club & Spa Director

3 months ago

Verified

... Guest confirmations (often see errors "input string error"); Online scheduling for guests: guests creating new profiles constantly, phone numbers not attached, available booking does not default to the true time of next available creating gaps in the schedule; Support takes too much time for a response which does not provide an opportunity for efficient problem solving when emailed. When called, they often transfer to email communication which prolongs the process as well. When inquiring about utilizing features we have never used before, we are often directed to the "Help" option to watch videos, however this does not always provide the specific assistance that is needed. For example, we have a commission structure for our attendants that provides an opportunity to earn money when they sell retail items. When I inquired about how to properly set up the commission profiles for them, I was simply told to watch the videos in regard to commission. It was initially very confusing because I had to create service profiles for them, which are normally used for those that provide services to guests. We also often encounter errors when trying to schedule guests that are challenging to understand. For example, I continued to receive multiple errors when scheduling a couples package and emailed back and forth with support on the issue to later find that it was being caused due to the fact that I had zoomed in or out on my screen. To prepare for integration, I had scheduled calls to see what would be expected and how to best prepare. As we are completed with the integration, I can say I did not feel ...

Health Club & Spa Director

3 months ago

Verified

... Guest confirmations (often see errors "input string error"); Online scheduling for guests: guests creating new profiles constantly, phone numbers not attached, available booking does not default to the true time of next available creating gaps in the schedule; Support takes too much time for a response which does not provide an opportunity for efficient problem solving when emailed. When called, they often transfer to email communication which prolongs the process as well. When inquiring about utilizing features we have never used before, we are often directed to the "Help" option to watch videos, however this does not always provide the specific assistance that is needed. For example, we have a commission structure for our attendants that provides an opportunity to earn money when they sell retail items. When I inquired about how to properly set up the commission profiles for them, I was simply told to watch the videos in regard to commission. It was initially very confusing because I had to create service profiles for them, which are normally used for those that provide services to guests. We also often encounter errors when trying to schedule guests that are challenging to understand. For example, I continued to receive multiple errors when scheduling a couples package and emailed back and forth with support on the issue to later find that it was being caused due to the fact that I had zoomed in or out on my screen. To prepare for integration, I had scheduled calls to see what would be expected and how to best prepare. As we are completed with the integration, I can say I did not feel prepared for the changes and have had to learn many things on my own ...

Spa Director

3 months ago

Verified

... We use Book 4 Time for our scheduling and payment system. Being a cloud based system allows me the freedom to easily access my business 24/7. Integration with the hotel has been a key asset. Makes the spa business easier ...

Spa Director

3 months ago

Verified

... Book 4 Time has become my go to for spa scheduling systems and has given spa leaders more freedom to control the business outside of their four walls. I am excited to continue working with Book 4 ...

Spa Director

3 months ago

Verified

... We use Book 4 Time for our scheduling and payment system. Being a cloud based system allows me the freedom to easily access my business 24/7. Integration with the hotel has been a key asset. Makes the spa business easier to manage. Love ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways but most of all consistency. You know you can count on the system to always work, and you can access it from anywhere. They are consistent and reliable, pretty easy to learn and the system walks you through the steps when booking and billing so you don't forget steps or needed info. As an admin, the backside of the system is also user friendly to build and manage. I don't often struggle to figure out how to do something new and if I do, I go to the help guide ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways but most ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways but most of all consistency ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways but most of all consistency. You know you can count on the system to always work, and you can access it from anywhere. They are consistent and reliable ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways but most of all consistency. You know you can count on the system to always work, and you can access it from anywhere. They are consistent and reliable, pretty easy to learn and the system walks you through the steps ...

GM

3 months ago

Verified

... Mobile usage needs some work as it needs to be easier to use using mobile device, also the password use of the company ID takes time to verify. ...

GM

3 months ago

Verified

... Mobile usage needs some work as it needs to be easier to use using mobile device, also the password use of the company ID takes time to verify. ...

Spa Manager

3 months ago

Verified

... Book4Time is very easy to teach the staff how to use, very dinamic. ...

Spa Manager

3 months ago

Verified

... Book4Time is very easy to teach the staff how to use, very dinamic. ...

SPA MANAGER

3 months ago

Verified

... As is perfect.It is a very complete system and very helpful for proper organization of our daily operations and assignments. ...

SPA MANAGER

3 months ago

Verified

... It is a very efficient program, easy to use and has many useful reports. You can make important decisions to improve results by making comparisons ...

Spa and Recreation Manager

3 months ago

Verified

... All necessary data available, easy to find past guest's history, fast, quick access, online management system, help bar on the click ...

Spa and Recreation Manager

3 months ago

Verified

... All necessary data available, easy to find past guest's history, fast, quick access, online management system, help bar on the click ...

Spa Receptionist

3 months ago

Verified

... The Book4Time helps to all the spa receptionists a lot with time management and rational organization of all the bookings that we deal with. We do not need much time to just put an Advance Booking block with the minimum of the information about the guest to save our time which is very valuable. I would like to point out that all blocks that are needed to be filled up (such as Break, Meeting, Extra Hour etc.) are in the system and we can change their names according to our needs which is very comfortable and gives us an opportunity to make any changes in the therapists' schedule fast ...

Spa Receptionist

3 months ago

Verified

... The Book4Time helps to all the spa receptionists a lot with time management and rational organization of all the bookings that we deal with. We do not need much time to just put an Advance Booking block with the minimum of the information about the guest to save our time which is very valuable. I would like to point out that all blocks that are needed to be filled up (such as Break, Meeting, Extra Hour etc.) are in the system and we can change their names according to our needs which is very comfortable and gives us an opportunity to make any changes in the therapists' schedule fast enough. System is very well-organized. It is quite easy to make all types of bookings, to navigate through all the categories of treatments, to manage with filling up all the required information about the guest, to check and compare the statistics from different ...

Spa Receptionist

3 months ago

Verified

... The Book4Time helps to all the spa receptionists a lot with time management and rational organization of all the bookings that we deal with. We do not need much time to just put an Advance Booking block with the minimum of the information about the guest to save our time which is very valuable. I would like to point out that all blocks that are needed to be filled up (such as Break, Meeting, Extra Hour etc.) are in the system and we can change their names according to our needs which is very comfortable and gives us an opportunity to make any changes in the therapists ...

Spa Receptionist

3 months ago

Verified

... The Book4Time helps to all the spa receptionists a lot with time management and rational organization of all the bookings that we deal with. We do not need much time to just put an Advance Booking ...

Director of Spa and Recreation

3 months ago

Verified

... Lots of reports, multiple users, client data safety, easy online booking, multiple locations, easy to use and train new staff members. ...

Director of Spa and Recreation

3 months ago

Verified

... Lots of reports, multiple users, client data safety, easy online booking, multiple locations, easy to use and train new staff members. ...

Director of Spa and Recreation

3 months ago

Verified

... Lots of reports, multiple users, client data safety, easy online booking, multiple locations, easy to use and train new staff members. ...

IT Manager

3 months ago

Verified

... Really, nothing, is the best software to manage a spa. I worked with other software and this is the better option ...

IT Engineer

1 months ago

Verified

... What i like the most is the simplicity and overall function of the spa booking from marketing to operation this software is amazing. ...

Spa Manager

1 months ago

Verified

... As a spa manager, SpaTech has been a game-changer for our operations. The intuitive interface makes it easy to manage everything from appointments to inventory. Booking is streamlined, with real-time availability and automated reminders reducing no-shows and double bookings. The client management system is robust, allowing us to track preferences and offer personalized services, while staff scheduling is effortless, with performance tracking tools helping us ensure efficiency and client satisfaction. Inventory management has never been simpler, and the comprehensive reporting tools give me valuable insights into our business, helping me make data-driven decisions. Customer support ...

Spa Manager

1 months ago

Verified

... Asistance should be easier to obtain when needed. Also training should be every year to learn about new trends and changes. ...

Spa Manager

1 months ago

Verified

... As a spa manager, SpaTech has been a game-changer for our operations. The intuitive interface makes it easy to manage everything from appointments to inventory. Booking is streamlined, with real-time availability and automated reminders reducing no-shows and double bookings. The client management system is robust, allowing us to track preferences and offer personalized services, while staff scheduling is effortless, with performance tracking tools helping us ensure efficiency and client satisfaction. Inventory management has never been simpler, and the comprehensive reporting tools give me valuable insights into our business, helping me make data-driven decisions. Customer support is responsive, and the software integrates seamlessly with our POS and accounting systems. Overall, SpaTech has made managing the spa more efficient, organized, and effective—highly recommend it for any spa manager looking to streamline operations and improve customer satisfaction. Very user friendly, help me to obtain ...

Spa Manager

1 months ago

Verified

... Asistance should be easier to obtain when needed. Also training should be every year to learn about new trends and changes. ...

Spa Manager

1 months ago

Verified

... Asistance should be easier to obtain when needed. Also training should be every year to learn about new trends and changes. ...

Spa Manager

1 months ago

Verified

... Asistance should be easier to obtain when needed. Also training should be every year to learn about new trends and changes. ...

Finance

1 months ago

Verified

... They are really quick. ...

Finance

1 months ago

Verified

... A spanish call center/support to attend all the team & a data base to allow many team members to be helped ...

Finance

1 months ago

Verified

... A spanish call center/support to attend all the team & a data base to allow many team members to be helped ...

Finance

1 months ago

Verified

... A spanish call center/support to attend all the team & a data base to allow many team members to be helped ...

Spa Trainer

1 months ago

Verified

... How it shows reports of everything regarding past history regarding treatment and payment and look back all history of each individual guest to give great treatment they looking for. ...

Regional Spa & Wellness Director

1 months ago

Verified

... The unlimited variety of reports for all needs. and online booking accessibility is amazing. I am using it with the local clients and is been a perfect tool. ...

Spa Manager

1 months ago

Verified

... I like that the software is easy to navigate. The support desk is always available for questions and concerns. If there is an issue that they are not able to resolve they will follow up. ...

Spa Director

1 months ago

Verified

... We love that Book4Time is web based, making the availability of Staff schedules and management very easy. Inventory management is user friendly and easy to track. User tutorials are a nice feature ...

Spa retail & Salon Manager

1 months ago

Verified

... One improvement I would suggest is the ability to generate reports that provide a breakdown of discounts by type. Additionally, a margin report for retail products categorized by vendor would be ...

Spa retail & Salon Manager

1 months ago

Verified

... Retail & Inventory Reports ...

Spa Res Manager

1 months ago

Verified

... Online bookings ;, ease for guests to manage/cancel their services, credit card failures due to need to clear cookies - always stop guests from booking on their own online. Yield Management; I would ...

Director of Spa

1 months ago

Verified

... Feedback form would be great to send out to guest once they finish their appointment.Also right now we only ask for Bathrobe sizes, but not the slipper size. If you ca work on that it would make it ...

Director of Spa

1 months ago

Verified

... Feedback form would be great to send out to guest once they finish their appointment.Also right now we only ask for Bathrobe sizes, but not the slipper size. If you ca work on that it would make it ...

Director of Spa

1 months ago

Verified

... Ease to understand and use. Clear features with reports and financial statements. Easy for first timers once trainings are given. ...

Director of Spa

1 months ago

Verified

... Ease to understand and use. Clear features with reports and financial statements. Easy for first timers once trainings are given. ...

Director of Spa

1 months ago

Verified

... Feedback form would be great to send out to guest once they finish their appointment.Also right now we only ask for Bathrobe sizes, but not the slipper size. If you ca work on that it would make it ...

Spa Director

1 months ago

Verified

... The help desk assistance, quick and useful. Shane is a great professional. ...

Director of Spa

1 months ago

Verified

... I really appreciate the help when calling in for help. ...

Director of Spa

1 months ago

Verified

... I really appreciate the help when calling in for help. ...

Area Spa Director

1 months ago

Verified

... -Assisting when a State (CA) changes how business has to operate and Book4Time assists in changing how the software system to accommodate these new procedures. ...

Area Spa Director

1 months ago

Verified

... -Assisting when a State (CA) changes how business has to operate and Book4Time assists in changing how the software system to accommodate these new procedures. ...

Area Spa Director

1 months ago

Verified

... Wonderful spa based software that continues to innovate. ...

Area Spa Director

1 months ago

Verified

... -Assisting when a State (CA) changes how business has to operate and Book4Time assists in changing how the software system to accommodate these new procedures. ...

Area Spa Director

1 months ago

Verified

... Wonderful spa based software that continues to innovate. ...

Supervisor

1 months ago

Verified

... Offer different screen views. Like how you have different locations offer different tabs for Activities, Day Passes, and scheduling spa services. I would also like a more interactive feedback options. The responses ...

IT Manager

1 months ago

Verified

... Book4time is a good software to manage an spa to get ready appointments and coordinate the staff to bring a excellent service to customers. ...

IT Manager

1 months ago

Verified

... Book4time is a good software to manage an spa to get ready appointments and coordinate the staff to bring a excellent service to customers. ...

Cluster Spa Manager

1 months ago

Verified

... Easy report and friendly user and easy to work on it. and always having the update of the software. what i love the most is you can full out report easy and no complication. ...

Cluster Spa Manager

1 months ago

Verified

... Easy report and friendly user and easy to work on it. and always having the update of the software. what i love the most is you can full out report easy and no complication. ...

Director Of Operations

1 months ago

Verified

... Scheduling is the best and very easy to use. The reports are very friendly to use and understand. Customer service is always supportive and responds very quickly. like Book4Time Spa software for ...

Director or Spa Retail and Memberships

1 months ago

Verified

... Is an easy system to use and to teach to new employees after a few days. it's straight forward and I love that if you forget something you can use the helpdesk tab to pull videos and info to guide ...

Director or Spa Retail and Memberships

1 months ago

Verified

... Is an easy system to use and to teach to new employees after a few days. it's straight forward and I love that if you forget something you can use the helpdesk tab to pull videos and info to guide ...

VP of Operations

1 months ago

Verified

... Retail product management needs streamlining to allow for easier entry of product variables such as same item in different sizes, colors, scents, etc. Dynamic Yield Management could use more optimization, more threshold options and better analytics. I wish that there were more marketing filters that came native to the program versus having to create them. Creating them is a great feature, but it's very tedious to do. I would be nice if one could create a SKU filter by selecting a class or subclass or vendor, etc. Currently the program forces you to manually enter each SKU into a comma separated field and I haven't found a way to copy/paste this information that works. The way to request feature updates to the support team needs improvement. There are other software platforms that do this better with more transparency and responsiveness. There should be some features that should be able to be locked by IP address such as the time clock in order to prevent fraudlent time keeping while still allowing provider access to the appointment book. The system currently is all or nothing in this regard which resulted in us not being able to use the time clock feature. I think that digital intake forms should be a part of the standard subscription as opposed to an added feature. Also, it's dissappointing that if a user ...

VP of Operations

1 months ago

Verified

... Retail product management needs streamlining to allow for easier entry of product variables such as same item in different sizes, colors, scents, etc. Dynamic Yield Management could use more optimization, more threshold options and better analytics. I wish that there were more marketing filters that came native to the program versus having to create them. Creating them is a great feature, but it's very tedious to do. I would be nice if one could create a SKU filter by selecting a class or subclass or vendor, etc. Currently the program forces you to manually enter each SKU into a comma separated field and I haven't found a way to copy/paste this information that works. The way to request feature updates to the support team needs improvement. There are other software platforms that do this better with more transparency and responsiveness. There should be some features that should be able to be locked by IP address such as the time clock in order to prevent fraudlent time keeping while still allowing provider access to the appointment book. The system currently is all or nothing in this regard which resulted in us not being able to use the time clock feature. I think that digital intake forms should be a part of the standard subscription as opposed to an added feature. Also, it's dissappointing that if a user signs up for a feature and Book 4 Time doesn't proactively ...

Regional IT Director

1 months ago

Verified

... It seems to lose sync with the server/PMS functions at the hotel. I am having to force reset the server at least once a week in order for the spa staff to be able to bill to guests rooms. ...

Spa Manager

1 months ago

Verified

... Maybe an easy way for the on-line booking. For our guests there is so many steps before to book their treatments. Also an easy way to choose a time for on-line booking. I mean maybe suggest to the guests different time available but avoid to book special ...

Spa Manager

1 months ago

Verified

... Easy to use ! (after a training of course !) Very helpful for reports comments booking...At the beginning it was hard to adapt but after you gain time and it's very satisfying ! ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support ...

Spa Director

1 months ago

Verified

... Lately it has frozen more frequently than in the past. We should not have to enter a gender after clicking a surname such as Mr, Ms, Mrs. or Miss. Former employees should not appear in all reports as ...

IT Manager

4 months ago

Verified

... Have you ever plan to create an app for iOS and Android that can communicates to Opera PMS interface to make daily work at front desk easier in case they have to move another area? ...

IT Manager

4 months ago

Verified

... The ability to sort Customers to find duplicate entries. To be able to order the Hardware that is required to run the Book4Time Software. Offer training materials when new features are added to the ...

Spa Director

3 months ago

Verified

... The ability to book couples massages online while also having dynamic pricing activated allowing for incremental revenue based on therapist utilization percentages ...

Assistant Spa Manager

3 months ago

Verified

... Shortcuts can be implemented for reoccuring tasks so you don't always have to return to the dasboard. Also, a clear all button can be in effect for searching the customer profile, etc. ...

Assistant Spa Manager

3 months ago

Verified

... Shortcuts can be implemented for reoccuring tasks so you don't always have to return to the dasboard. Also, a clear all button can be in effect for searching the customer profile, etc. ...

Gym Supervisor

3 months ago

Verified

... The guest profile that can be improved to be connected with point of sale to save the changes in product's section, the shopping cart check out can be also improved specially when the prices are converted to deferent currency . also if could add the option to copy the appointment that will be so much helpful when the guest will book the same appointment for many days. the payment ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help bottom that option is making the user very confidant while using the system that he can get knowledgeable and the explanations are very clear and perfect. the new Releases is allows helpful and its makes the users Easley navigate the system, The reports the most what i like on that system, the new reservation option that is vary helpful, the integrations with the other systems in our Hôtel is grate, the creating ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear reporting that can be easily exported in excel or PDF. Analytics available for custom reporting to build your own report. Online booking experience user friendly with some locations exceeding 70% of appointments being booked online. Online booked average checks exceed spa booked services (customers are spending more online with user friendly booking site). We have 6 locations that roll up into a single URL with book4time so it makes reporting very easy to toggle from location to location. With multiple locations using single guest profiles, there are ways to upsell and recommend based on purchase history from the various properties. The reliability of the system has been steady with only a few reports of slowness that were resolved. Release notes are very clear and sent out in a timely manner and can also be referenced in the help section. The email ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is ...

Corporate Spa Director

4 months ago

Verified

... Analytics need to be further developed and user friendly. Integration of AI to suggest to the business operator missed opportunities in the business such as staffing shortages, pricing ...

Corporate Spa Director

4 months ago

Verified

... Analytics need to be further developed and user friendly. Integration of AI to suggest to the business operator missed opportunities in the business such as staffing shortages, pricing recommendations, smart ...

Health Club & Spa Director

3 months ago

Verified

... Book4Time is very easy to learn and intuitive for first time users on the Spa side of scheduling. When new service providers or attendants join our team, they do not encounter too many issues ...

Health Club & Spa Director

3 months ago

Verified

... Guest confirmations (often see errors "input string error"); Online scheduling for guests: guests creating new profiles constantly, phone numbers not attached, available booking does not default to ...

Spa Manager

3 months ago

Verified

... Ease of use, to book spa appointments, make changes and reports for payroll and sales and customer service. Excellent response time if any issues arise. ...

Spa Manager

3 months ago

Verified

... Ease of use, to book spa appointments, make changes and reports for payroll and sales and customer service. Excellent response time if any issues arise. ...

Spa Manager

3 months ago

Verified

... Ease of use, to book spa appointments, make changes and reports for payroll and sales and customer service. Excellent response time if any issues arise. ...

Call Center Lead

3 months ago

Verified

... Canceling reservations can be tricky. Full reservations turn into all reservations or the second guest isn't cancelled. I think that could be improved. ...

Spa Sales Manager

3 months ago

Verified

... Like any tool, there are areas where I believe Book4Time could improve. For example, I sometimes find that workflow customization is a bit limited, especially when it comes to meeting the specific needs of our VIP guests. Additionally, I would like to see deeper integration with our point-of-sale system to streamline payment processes and generate more detailed ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways but most of all consistency. You know you can count on the system ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways but most of all consistency. You know you can count on the system to always work, and you can access it from anywhere. They are consistent and reliable, pretty easy to learn and the system walks ...

Spa and Recreation Manager

3 months ago

Verified

... All necessary data available, easy to find past guest's history, fast, quick access, online management system, help bar on the click ...

Finance

1 months ago

Verified

... Create a ticket in seconds. ...

Finance

1 months ago

Verified

... Create a ticket in seconds. ...

Spa Director

1 months ago

Verified

... We love that Book4Time is web based, making the availability of Staff schedules and management very easy. Inventory management is user friendly and easy to track. User tutorials are a nice feature ...

Spa Director

1 months ago

Verified

... - We have experienced increased freezing & connectivity issues with b4t in the last year company wide - Inventory Physical Counts populates alphabetical by SKU vs separation by vendor making it impossible to use for Inventory - Reporting does not exist to allow me to view a service analysis by BOTH service AND guest type in one report despite requesting custom report through support. - In POS retail if you have a scan ...

Area Spa Director

1 months ago

Verified

... -Assisting when a State (CA) changes how business has to operate and Book4Time assists in changing how the software system to accommodate these new procedures. ...

Area Spa Director

1 months ago

Verified

... I would like to have the ablity to sell retail through the online component but they have that in the update pipeline and working on it. ...

Area Spa Director

1 months ago

Verified

... -Assisting when a State (CA) changes how business has to operate and Book4Time assists in changing how the software system to accommodate these new procedures. ...

Area Spa Director

1 months ago

Verified

... -Assisting when a State (CA) changes how business has to operate and Book4Time assists in changing how the software system to accommodate these new procedures. ...

Area Spa Director

1 months ago

Verified

... -Assisting when a State (CA) changes how business has to operate and Book4Time assists in changing how the software system to accommodate these new procedures. ...

Director Of Operations

1 months ago

Verified

... Scheduling is the best and very easy to use. The reports are very friendly to use and understand. Customer service is always supportive and responds very quickly. like Book4Time Spa software for ...

Director Of Operations

1 months ago

Verified

... Scheduling is the best and very easy to use. The reports are very friendly to use and understand. Customer service is always supportive and responds very quickly. like Book4Time Spa software for several reasons. First and foremost, it streamlines the management of spa operations, offering a comprehensive suite of tools for booking, scheduling, and payment processing. The intuitive interface makes it easy to use, even for staff who may not ...

Director Of Operations

1 months ago

Verified

... Scheduling is the best and very easy to use. The reports are very friendly to use and understand. Customer service is always supportive and responds very quickly. like Book4Time Spa software for several reasons. First and foremost, it streamlines the management of spa operations, offering a comprehensive suite of tools for booking, scheduling, and payment processing. The intuitive interface makes it easy to use, even for staff who may not be tech-savvy. The booking system is highly customizable, allowing clients to easily book services online or through the mobile app, which reduces no-shows and enhances customer satisfaction. The software also integrates with various third-party platforms, ensuring smooth operations across different systems, such as POS and CRM. Another standout feature is the reporting capabilities. Book4Time offers detailed ...

VP of Operations

1 months ago

Verified

... Retail product management needs streamlining to allow for easier entry of product variables such as same item in different sizes, colors, scents, etc. Dynamic Yield Management could use more ...

VP of Operations

1 months ago

Verified

... Retail product management needs streamlining to allow for easier entry of product variables such as same item in different sizes, colors, scents, etc. Dynamic Yield Management could use more ...

Spa & Wellness Director

25 days ago

Verified

... Among the main benefits is an easy-to-use tool for the team to optimize high-volume operations. and helps to make efficient use of the spa's resources and facilities. The team can easily understand how to use it and the reports are very simple. You can create user levels for each role in the company. In addition, you can link your product inventory, which allows you to accurately manage ...

Spa Manager

20 days ago

Verified

... Very easy and efficient handling. I love it so much. Thanks B4T. We were the first hotel using B4T. ...

IT Manager

4 months ago

Verified

... Support experience and service provide during 9 years are above and beyond and all implementatios made to our platform during the last year provide a best experience for colleagues and guest ...

IT Manager

4 months ago

Verified

... Have you ever plan to create an app for iOS and Android that can communicates to Opera PMS interface to make daily work at front desk easier in case they have to move another area? ...

IT Manager

4 months ago

Verified

... Support experience and service provide during 9 years are above and beyond and all implementatios made to our platform during the last year provide a best experience for colleagues and guest ...

IT Manager

4 months ago

Verified

... Have you ever plan to create an app for iOS and Android that can communicates to Opera PMS interface to make daily work at front desk easier in case they have to move another area? ...

IT Manager

4 months ago

Verified

... Have you ever plan to create an app for iOS and Android that can communicates to Opera PMS interface to make daily work at front desk easier in case they have to move another area? ...

IT Manager

4 months ago

Verified

... Support experience and service provide during 9 years are above and beyond and all implementatios made to our platform during the last year provide a best experience for colleagues and guest ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help bottom that option is making the user very confidant while using the system that he can get knowledgeable and the explanations are very clear and perfect. the new Releases is allows helpful and its makes the users Easley navigate the system, The reports the most what i like on that system, the new reservation option that is vary helpful, the integrations with the other systems in our Hôtel is grate ...

Gym Supervisor

3 months ago

Verified

... The guest profile that can be improved to be connected with point of sale to save the changes in product's section, the shopping cart check out can be also improved specially when the prices are ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear reporting that can be easily exported in excel or PDF. Analytics available for custom reporting to build your own report. Online booking experience user friendly with some locations exceeding 70% of appointments being booked online. Online booked average checks exceed spa booked services (customers are spending more online with user friendly booking site). We have 6 locations that roll up into a single ...

Health Club & Spa Director

3 months ago

Verified

... Guest confirmations (often see errors "input string error"); Online scheduling for guests: guests creating new profiles constantly, phone numbers not attached, available booking does not default to the true time of next available creating gaps in the schedule; Support takes too much time for a response which does not provide an opportunity for efficient problem solving when email ...

Health Club & Spa Director

3 months ago

Verified

... Guest confirmations (often see errors "input string error"); Online scheduling for guests: guests creating new profiles constantly, phone numbers not attached, available booking does not default to the true time of next available creating gaps in the schedule; Support takes too much time for a response which does not provide an opportunity for efficient problem solving when emailed. When called, they often transfer to email communication which prolongs the process as well. When inquiring about utilizing features we have never used before, we are often directed to the "Help" option to watch videos, however this does not always provide the specific assistance that is needed. For example, we have a commission structure for our attendants that provides an opportunity to earn money when they sell retail items. When I inquired about how to properly set up the commission profiles for them, I was simply told to watch the videos in regard to commission. It was initially very confusing because I had to create service profiles for them, which are normally used for those that provide services to guests. We also often encounter errors when trying to schedule guests that are challenging to understand. For example, I continued to receive multiple errors when scheduling a couples package and emailed back and forth with support on the issue to later find that it was being caused due to the fact that I had zoomed in or out on my screen. To prepare for integration, I had scheduled calls to see what would be expected and how to best prepare. As we are completed with the integration, I can say I did not feel prepared for the changes and have had to learn many things on my own such as how to void ...

Health Club & Spa Director

3 months ago

Verified

... Book4Time is very easy to learn and intuitive for first time users on the Spa side of scheduling. When new service providers or attendants join our team, they do not encounter too many issues ...

Spa Director

3 months ago

Verified

... I wish the texting function was not so restricted by length, I love how many reports I have access to but I wish there was a guide on which report to use to get what I am looking for and more than anything, i wish admin had the option to put in a note for the day at the top of the page. For example: a ribbonabove the days services where i could type in "offer 10% off today" or " The group that is booked today are a local group of attourneys". Adding a way to communicate ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways ...

GM

3 months ago

Verified

... Dashboard, intake Survey, booking online is a great option which allows guests to book in advance prior arrival to secure bookings ...

GM

3 months ago

Verified

... Dashboard, intake Survey, booking online is a great option which allows guests to book in advance prior arrival to secure bookings ...

Manager

3 months ago

Verified

... We are located in Mexico city and we still can't link the software to a payment platform so it's difficult to guarantee our bookings ...

Manager

3 months ago

Verified

... Great spa software ...

Manager

3 months ago

Verified

... We are located in Mexico city and we still can't link the software to a payment platform so it's difficult to guarantee our bookings ...

Spa Trainer

1 months ago

Verified

... Treatment and payment to be reflected same as B4time with other software like Opera to avoid guest complaints. Each department will be handling different software. ...

Spa Manager

1 months ago

Verified

... I think the inventory feature could be streamlined when adding new products. Also a streamlined system for receiving products when PO's need to be created. ...

Director of Spa

1 months ago

Verified

... Feedback form would be great to send out to guest once they finish their appointment.Also right now we only ask for Bathrobe sizes, but not the slipper size. If you ca work on that it would make it ...

Area Spa Director

1 months ago

Verified

... -Assisting when a State (CA) changes how business has to operate and Book4Time assists in changing how the software system to accommodate these new procedures. ...

Area Spa Director

1 months ago

Verified

... I would like to have the ablity to sell retail through the online component but they have that in the update pipeline and working on it. ...

Director of Spa

1 months ago

Verified

... Enhancing mobile app functionality, streamlining integrations with third-party systems, and offering more customization options could improve Book4Time significantly. The mobile app, while ...

Executive Director of Spas

1 months ago

Verified

... Allow integrations with Revinate (utilized by our brand for surveys, marketing and analytics) and Soothe (a massage therapy staffing service). ...

Executive Director of Spas

1 months ago

Verified

... Allow integrations with Revinate (utilized by our brand for surveys, marketing and analytics) and Soothe (a massage therapy staffing service). ...

IT Manager

1 months ago

Verified

... Whit this software we are managing miscellaneous sales, spa treatments, organizing the operation of the spa and maximicing the sales with the posivility to connect to our pms. ...

IT Manager

1 months ago

Verified

... It would be good if Book4time in the future allow tow way comunication with other softwares and allow use APIs to get important information from it. ...

IT Manager

1 months ago

Verified

... It would be good if Book4time in the future allow tow way comunication with other softwares and allow use APIs to get important information from it. ...

IT Manager

1 months ago

Verified

... It would be good if Book4time in the future allow tow way comunication with other softwares and allow use APIs to get important information from it. ...

Cluster Spa Manager

1 months ago

Verified

... The interface between the book4time, our book4time is not sending the message via SMS. I hope we can have the access to send the confirmation via SMS. ...

Cluster Spa Manager

1 months ago

Verified

... Easy report and friendly user and easy to work on it. and always having the update of the software. what i love the most is you can full out report easy and no complication. ...

Cluster Spa Manager

1 months ago

Verified

... The interface between the book4time, our book4time is not sending the message via SMS. I hope we can have the access to send the confirmation via SMS. ...

Cluster Spa Manager

1 months ago

Verified

... The interface between the book4time, our book4time is not sending the message via SMS. I hope we can have the access to send the confirmation via SMS. ...

Director Of Operations

1 months ago

Verified

... Scheduling is the best and very easy to use. The reports are very friendly to use and understand. Customer service is always supportive and responds very quickly. like Book4Time Spa software for several reasons. First and foremost, it streamlines the management of spa operations, offering a comprehensive suite of tools for booking, scheduling, and payment processing. The intuitive interface makes it easy to use, even for staff who may not be tech-savvy. The booking system is highly customizable, allowing clients to easily book services online or through the mobile app, which reduces no-shows and enhances customer satisfaction. The software also integrates ...

Director Of Operations

1 months ago

Verified

... Scheduling is the best and very easy to use. The reports are very friendly to use and understand. Customer service is always supportive and responds very quickly. like Book4Time Spa software for several reasons. First and foremost, it streamlines the management of spa operations, offering a comprehensive suite of tools for booking, scheduling, and payment processing. The intuitive interface makes it easy to use, even for staff who may not be tech-savvy. The booking system is highly customizable, allowing clients to easily book services online or through the mobile app, which reduces no-shows and enhances customer satisfaction. The software also integrates ...

VP of Operations

1 months ago

Verified

... Book4Time offers a robust assortment of reports in most categories. This is one of the best attributes of Book 4 Time. I like the way the reports are categorized and that there's lots of options for tracking individual results. The hotel ...

Spa & Wellness Director

25 days ago

Verified

... Among the main benefits is an easy-to-use tool for the team to optimize high-volume operations. and helps to make efficient use of the spa's resources and facilities. The team can easily understand how to use it and the reports are very simple. You can create user levels for each role in the company. In addition, you can link ...

Spa Manager

20 days ago

Verified

... Adding a second referral. And divide all the property. I don't need to see all my partners folders and my partners referral. ...

Spa Manager

1 months ago

Verified

... Easy to use ! (after a training of course !) Very helpful for reports comments booking...At the beginning it was hard to adapt but after you gain time and it's very satisfying ! ...

Spa Manager

1 months ago

Verified

... Easy to use ! (after a training of course !) Very helpful for reports comments booking...At the beginning it was hard to adapt but after you gain time and it's very satisfying ! ...

Spa Manager

1 months ago

Verified

... Easy to use ! (after a training of course !) Very helpful for reports comments booking...At the beginning it was hard to adapt but after you gain time and it's very satisfying ! ...

IT Manager

4 months ago

Verified

... 9 Amazing years of service ...

IT Manager

4 months ago

Verified

... 9 Amazing years of service ...

IT Manager

4 months ago

Verified

... Support experience and service provide during 9 years are above and beyond and all implementatios made to our platform during the last year provide a best experience for colleagues and guest ...

IT Manager

4 months ago

Verified

... The ability to sort Customers to find duplicate entries. To be able to order the Hardware that is required to run the Book4Time Software. Offer training materials when new features are added to the software, for example: videos or documents that can show the end user how to effectively use the software in a real ...

IT Manager

4 months ago

Verified

... Great Software to Manage your SPA and boutique Shop ...

Spa Director

3 months ago

Verified

... A tremendous partner to work with that is invested in the success of my business. User friendly and training tools to assist with onboarding new staffAn abundance of reports help elevate my ability ...

Spa Director

3 months ago

Verified

... Industry Spa Software Leaders providing unparalleled support to ensure the success of all their customers ...

Spa Director

3 months ago

Verified

... A tremendous partner to work with that is invested in the success of my business. User friendly and training tools to assist with onboarding new staffAn abundance of reports help elevate my ability to grow revenues and drive ...

Spa Director

3 months ago

Verified

... Industry Spa Software Leaders providing unparalleled support to ensure the success of all their customers ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help bottom that option is making the user very confidant while using the system that he can get knowledgeable and the explanations are very clear and perfect. the new Releases is allows helpful and its makes the users Easley navigate the system, The reports the most what i like on that system, the new reservation option that is vary helpful, the integrations with the other systems in our Hôtel is grate, the creating of the services, products and packages is to easy and sample, The flexibility of the system which is can be customized to fit each preparty needs, the large ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help bottom that option is making the user very confidant while using the system that he can get knowledgeable and the explanations are very clear and perfect. the new Releases is allows helpful and its makes the users Easley navigate the system, The reports the most what i like on that system, the new reservation option that is vary ...

Gym Supervisor

3 months ago

Verified

... book4time is a great system that you will love to work with. ...

Spa Manager

3 months ago

Verified

... Overall good functionality ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear reporting that can be easily exported in excel or PDF. Analytics available for custom reporting to build your own report. Online booking experience user friendly with some locations exceeding 70% of appointments being booked online. Online booked average checks exceed spa booked services (customers are spending more online with user friendly booking site). We have 6 locations that roll up into a single URL with book4time so it makes reporting very easy to toggle from location to location. With multiple locations using single guest profiles, there are ways to upsell ...

Corporate Spa Director

4 months ago

Verified

... Manage Your Spa Operation & Leverage Opportunities to Maximize Your Business ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear reporting that can be easily exported in excel or PDF. Analytics available for custom reporting to build your own report. Online booking experience user friendly with some locations exceeding 70% of appointments being booked ...

Corporate Spa Director

4 months ago

Verified

... Analytics need to be further developed and user friendly. Integration of AI to suggest to the business operator missed opportunities in the business such as staffing shortages, pricing recommendations, smart scheduling recommendation. Need the ability to report on slow moving/dead stock with inventory and products. Need further development on ability to run future reporting on used promo codes in order for the location to plan accordingly. Suggestion to add a recap report that includes full recap of the date range: Revenue vs. same month last year, best sellers and worst sellers, utilization by day of week/treatment room, average ticket online vs. spa booked. E gift card offering is not well developed for high volume of e gift cards. I ended up using a 3rd party e-gift card provider who had the appropriate security ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear reporting that can be easily exported in excel or PDF. Analytics available for custom reporting to build your own report. Online booking experience user friendly with some locations exceeding 70% of appointments being booked online. Online booked average ...

Director of Spa & Wellness

4 months ago

Verified

... Convenience of Book4Time ...

Health Club & Spa Director

3 months ago

Verified

... There is much opportunity for improvement ...

Health Club & Spa Director

3 months ago

Verified

... Book4Time is very easy to learn and intuitive for first time users on the Spa side of scheduling. When new service providers or attendants join our team, they do not encounter too many issues ...

Health Club & Spa Director

3 months ago

Verified

... Guest confirmations (often see errors "input string error"); Online scheduling for guests: guests creating new profiles constantly, phone numbers not attached, available booking does not default to the true time of next available creating gaps in the schedule; Support takes too much time for a response which does not provide an opportunity for efficient ...

Spa Director

3 months ago

Verified

... Overall top pick for sofware system ...

Spa Director

3 months ago

Verified

... Overall top pick for sofware system ...

Spa Manager

3 months ago

Verified

... Book 4 Time software for the Spa ...

Call Center Lead

3 months ago

Verified

... Book4Time has been Fantastic ...

Spa Director

3 months ago

Verified

... We use Book 4 Time for our scheduling and payment system. Being a cloud based system allows me the freedom to easily access my business 24/7. Integration with the hotel has been a key asset. Makes ...

Spa Director

3 months ago

Verified

... We use Book 4 Time for our scheduling and payment system. Being a cloud based system allows me the freedom to easily access my business 24/7. Integration with the hotel has been a key asset. Makes the spa business easier to manage. Love all the reporting to grow ...

Spa Director

3 months ago

Verified

... We use Book 4 Time for our scheduling and payment system. Being a cloud based system allows me the freedom to easily access my business 24/7. Integration with the hotel has been a key asset. Makes the spa business easier to manage. Love all the reporting to grow ...

Spa Director

3 months ago

Verified

... We use Book 4 Time for our scheduling and payment system. Being a cloud based system allows me the freedom to easily access my business 24/7. Integration with the hotel has been a key asset. Makes ...

Spa Director

3 months ago

Verified

... Book 4 Time has become my go to for spa scheduling systems and has given spa leaders more freedom to control the business outside of their four walls. I am excited to continue working with Book 4 ...

Spa Director

3 months ago

Verified

... We use Book 4 Time for our scheduling and payment system. Being a cloud based system allows me the freedom to easily access my business 24/7. Integration with the hotel has been a key asset. Makes ...

Spa Director

3 months ago

Verified

... Conrad Spa Indianapolis Uses B4T! ...

Spa Director

3 months ago

Verified

... Long time Book4time user ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways but most of all consistency. You know you can count on the system to always work, and you can access it from anywhere. They are consistent ...

Spa Director

3 months ago

Verified

... I wish the texting function was not so restricted by length, I love how many reports I have access to but I wish there was a guide on which report to use to get what I am looking for and more than anything, i wish admin had the option to put in a note for the day at the top of the page. For example: a ribbonabove the days services where i could type in "offer ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways but most of all consistency. You know you can count on the system to always work, and you can access it from anywhere. They are consistent and reliable, pretty easy to learn and the system walks you through the steps when booking and billing so you don't forget steps or needed info. As an admin, the backside of the system is also user friendly to build and manage. I don't often struggle to figure out how to do something new and if I do, I go to the help guide and can usually figure it out that way. I really like that it is a live site and we can see what others are doing in real time to prevent double booking. I love how customizable book4time is to each different property I have worked at so it works for us and it's not just a one size fits all system which is often what you find with other technology. Lastly, I like that the audit log is so easily access so I can easily look into things as needed to assist guests, solve issues and ensure a smooth operation. I will continue to use book4time at my current ...

Spa Director

3 months ago

Verified

... I wish the texting function was not so restricted by length, I love how many reports I have access to but I wish there was a guide on which report to use to get what I am looking for and more than anything, i wish admin had the option to put in a note for the day at the top of the page. For example: a ribbonabove the days services where i could type in "offer 10% off today ...

Spa Director

3 months ago

Verified

... Long time Book4time user ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways ...

Spa Director

3 months ago

Verified

... I have used Book4time as a Spa Director at 4 different properties and in multiple states over the last 15 years. They are better than any of the competition that I have experienced in multiple ways ...

Spa Reception

3 months ago

Verified

... High recomanded use spa software book4time! ...

GM

3 months ago

Verified

... Great Spa System ...

GM

3 months ago

Verified

... Great Spa System ...

Spa Manager

3 months ago

Verified

... With new staff helping at the spa front desk, Book4Time has become an easy platform for them to work with, as they all have learned very fast. Bookings allow you to have all the required information, like payment methods, client's preference for their treatment, etc. the point of sale has also been very helpful and functional to the team as its very clear and simple to process the appointments charges. As the spa manager there are many reports to visualize and from where to obtain various information. Personally, one of these reports I use is the commission ...

Spa Manager

3 months ago

Verified

... With new staff helping at the spa front desk, Book4Time has become an easy platform for them to work with, as they all have learned very fast. Bookings allow you to have all the required information, like payment methods, client's preference for their treatment, etc. the point of sale has also been very helpful and functional to the team as its very clear and simple to process the appointments charges. As the spa manager there are many reports to visualize and from where to obtain various information. Personally, one of these reports I use is the commission reports. this report can be filtered to help select the best spa seller in a specific period of time. another one that has been very helpful is the product ...

Spa Manager

3 months ago

Verified

... With new staff helping at the spa front desk, Book4Time has become an easy platform for them to work with, as they all have learned very fast. Bookings allow you to have all the required information, like payment methods, client's preference for their treatment, etc. the point of sale has also been very helpful and functional to the team as its very clear and simple to process the appointments charges. As the spa manager there are many reports to visualize and from where to obtain various information. Personally, one of these reports I use is the commission reports. this report can be filtered to help select the best spa seller in a specific period of time. another one that has been very helpful is the product sales. this way I can identify which products to buy more frequently, and it also can show who has been the best retail seller. now talking about treatments, there are different reports where you can search which has been the favorite treatments. this way you can identify how many treatments you have sold in certain period of time as well as the equivalent of revenue; the discount ...

Spa Manager

3 months ago

Verified

... With new staff helping at the spa front desk, Book4Time has become an easy platform for them to work with, as they all have learned very fast. Bookings allow you to have all the required information, like payment methods, client's preference for their treatment, etc. the point of sale has also been very helpful and functional to the team as its very clear and simple to process the appointments charges. As the spa manager there are many reports to visualize and from where to obtain various information. Personally, one of these reports I use is the commission reports. this report can be filtered to help select the best spa seller in a specific period of time. another one that has been very helpful is the product sales. this way I can identify which products to buy more frequently, and it also can show who has been the best retail seller. now talking about treatments, there are different ...

Spa Manager

3 months ago

Verified

... With new staff helping at the spa front desk, Book4Time has become an easy platform for them to work with, as they all have learned very fast. Bookings allow you to have all the required information, like payment methods, client's preference for their treatment, etc. the point of sale has also been very helpful and functional to the team as its very clear and simple to process the appointments charges. As the spa manager there are many reports to visualize and from where to obtain various information. Personally, one of these reports I use is the commission reports. this report can be filtered to help select the best spa seller in a specific period of time. another one that has been very helpful is the product sales. this way I can identify which products to buy more frequently, and it also can show who has been the best retail seller. now talking about treatments, there are different reports where you can search which has been the favorite treatments. this way you can identify how many treatments you have sold in certain period of time as well as the equivalent of revenue; the discount amount due to promotions or special offers. same happens with the boutique products, where you can find which has been the top ...

Spa Manager

3 months ago

Verified

... With new staff helping at the spa front desk, Book4Time has become an easy platform for them to work with, as they all have learned very fast. Bookings allow you to have all the required information, like payment methods, client's preference for their treatment, etc. the point of sale has also been very helpful and functional to the team as its very clear and simple to process the appointments charges. As the spa manager there are many reports to visualize and from where to obtain various information. Personally, one of these reports I use is the commission reports. this report can be filtered to help select the best spa seller in a specific period of time. another one that has been very helpful is the product sales. this way I can identify which products to buy more frequently, and it also can show who has been the best retail seller. now talking about treatments, there are different reports where you can search which has been the favorite treatments. this way you can identify how many treatments you have sold in certain period of time as well as the equivalent of revenue; the discount amount due to promotions or special offers. same happens with the boutique products, where you can find which has been the top favorite products sold, what products have been soled the least. this way you can determine which products to purchase to make more revenue, and avoid ...

SPA MANAGER

3 months ago

Verified

... It is a very efficient program, easy to use and has many useful reports. You can make important decisions to improve results by making comparisons ...

Spa and Recreation Manager

3 months ago

Verified

... Easy to navigate, great system support, great reports that are important for business. ...

Spa and Recreation Manager

3 months ago

Verified

... All necessary data available, easy to find past guest's history, fast, quick access, online management system, help bar on the click ...

Spa and Recreation Manager

3 months ago

Verified

... Easy to navigate, great system support, great reports that are important for business. ...

Manager

3 months ago

Verified

... Great spa software ...

Spa Receptionist

3 months ago

Verified

... Such an excellent Spa Software ...

Spa Receptionist

3 months ago

Verified

... Thank you very much, everything is great already, however there are some recommendations from my side that may be implemented. First of all, some changes in the software interface or its animation ...

Spa Receptionist

3 months ago

Verified

... Thank you very much, everything is great already, however there are some recommendations from my side that may be implemented. First of all, some changes in the software interface or its animation may have done (design is a little bit old-fashioned), so the colors of blocks/fonts may be slightly changed. The second point is that some categories in the guests' profiles may be deleted or changed (for example, Past history and Appointments could be merged together, Referrals and G. C. are not used that much, so they could be hidden). The third point is about clients' names base. It can be represented in a different way, because we can only see the first 100 customers' profiles and we can't check absolutely all of them, so system of search may be upgraded. In the end I would like to add that sometimes Book4Time works ...

IT Engineer

1 months ago

Verified

... The Revolution of Spa Software ...

Spa Manager

1 months ago

Verified

... As a spa manager, SpaTech has been a game-changer for our operations. The intuitive interface makes it easy to manage everything from appointments to inventory. Booking is streamlined, with real-time availability and automated reminders reducing no-shows and double bookings. The client management system is robust, allowing us to track preferences and offer personalized services, while staff scheduling is effortless, with performance tracking tools helping us ensure efficiency and client satisfaction. Inventory management has never been simpler, and the comprehensive reporting tools give me valuable insights ...

Spa Trainer

1 months ago

Verified

... Treatment and payment to be reflected same as B4time with other software like Opera to avoid guest complaints. Each department will be handling different software. ...

Spa retail & Salon Manager

1 months ago

Verified

... I use SpaSoft daily to pull retail sales and inventory reports, and it has consistently proven to be an excellent tool for efficiency and accuracy. The system provides valuable insights into daily performance, making it an integral part of our operations. One standout feature is the ability to review the history of retail sales on a monthly basis, categorized by vendor, and compare these figures with completed services. This functionality offers a fantastic way to analyze ...

Spa retail & Salon Manager

1 months ago

Verified

... Retail & Inventory Reports ...

Spa retail & Salon Manager

1 months ago

Verified

... One improvement I would suggest is the ability to generate reports that provide a breakdown of discounts by type. Additionally, a margin report for retail products categorized by vendor would be ...

Spa retail & Salon Manager

1 months ago

Verified

... I use SpaSoft daily to pull retail sales and inventory reports, and it has consistently proven to be an excellent tool for efficiency and accuracy. The system provides valuable insights into daily performance, making it an integral part of our operations. One standout feature is the ability ...

Spa Res Manager

1 months ago

Verified

... Online bookings ;, ease for guests to manage/cancel their services, credit card failures due to need to clear cookies - always stop guests from booking on their own online. Yield Management; I would like to see a way to archive the expired yields ...

Spa Res Manager

1 months ago

Verified

... Online bookings ;, ease for guests to manage/cancel their services, credit card failures due to need to clear cookies - always stop guests from booking on their own online. Yield Management; I would like to see a way to archive the expired yields - and then be easily able to access them to duplicate or use again - maybe a yearly calendar feature? I find that some reports are inconsistent; Appointment list by operator does not always match up to other sales reports - and sometimes will change again after the date has passed - not sure of the accuracy of this observation - is something I am currently trying to investigate. There should be a non-binary provider colour (Currently only pink and blue). Prefer if there was a way to ensure the most desired lunch pattern can be selected prior to submitting the provider's year long schedule. During a Reservation, would love an easier way to add a Customer note on the same page as a Guest type - we always have to open two different edit screens to adjust these - unless making booking as an appointment (which we avoid in our spa to ensure consistency, we book everything as a reservation). Suggest an automatic refresh to ensure we are always looking at the most recent ...

Area Spa Director

1 months ago

Verified

... Wonderful spa based software that continues to innovate. ...

Area Spa Director

1 months ago

Verified

... Wonderful spa based software that continues to innovate. ...

Supervisor

1 months ago

Verified

... Offer different screen views. Like how you have different locations offer different tabs for Activities, Day Passes, and scheduling spa services. I would also like a more interactive feedback ...

IT Manager

1 months ago

Verified

... Whit this software we are managing miscellaneous sales, spa treatments, organizing the operation of the spa and maximicing the sales with the posivility to connect to our pms. ...

IT Manager

1 months ago

Verified

... Whit this software we are managing miscellaneous sales, spa treatments, organizing the operation of the spa and maximicing the sales with the posivility to connect to our pms. ...

Cluster Spa Manager

1 months ago

Verified

... Easy report and friendly user and easy to work on it. and always having the update of the software. what i love the most is you can full out report easy and no complication. ...

Director Of Operations

1 months ago

Verified

... Scheduling is the best and very easy to use. The reports are very friendly to use and understand. Customer service is always supportive and responds very quickly. like Book4Time Spa software for ...

Director Of Operations

1 months ago

Verified

... Scheduling is the best and very easy to use. The reports are very friendly to use and understand. Customer service is always supportive and responds very quickly. like Book4Time Spa software for several reasons. First and foremost, it streamlines the management of spa operations, offering a comprehensive suite of tools for booking, scheduling, and payment processing. The intuitive interface makes it easy to use, even for staff who may not be tech-savvy. The booking system is highly customizable, allowing clients to easily book services online or through the mobile app, which reduces no-shows and enhances customer satisfaction. The software also integrates with various third-party platforms, ensuring smooth operations across different systems, such as POS and CRM. Another standout feature is the reporting capabilities. Book4Time offers detailed, real-time reports on revenue, bookings, and performance ...

Director or Spa Retail and Memberships

1 months ago

Verified

... Is an easy system to use and to teach to new employees after a few days. it's straight forward and I love that if you forget something you can use the helpdesk tab to pull videos and info to guide ...

VP of Operations

1 months ago

Verified

... Retail product management needs streamlining to allow for easier entry of product variables such as same item in different sizes, colors, scents, etc. Dynamic Yield Management could use more optimization, more threshold options and better analytics. I wish that there were more marketing ...

VP of Operations

1 months ago

Verified

... Retail product management needs streamlining to allow for easier entry of product variables such as same item in different sizes, colors, scents, etc. Dynamic Yield Management could use more optimization, more threshold options and better analytics. I wish that there were more marketing filters that came native to the program versus having to create them. Creating them is a great feature, but it's very tedious to do. I would be nice if one could create a SKU filter by selecting a class or subclass or vendor, etc. Currently the program forces you to manually enter each SKU into a comma separated field and I haven't found a way to copy/paste this information that works. The way to request feature updates to the support team needs improvement. There are other software platforms that do this better with more transparency and responsiveness. There should be some features that should be able to be locked by IP address such as the time clock in order to prevent fraudlent time keeping while still allowing provider access to the appointment book. The system currently is all or nothing in this regard which resulted in us not being able to use the time clock feature. I think that digital intake ...

VP of Operations

1 months ago

Verified

... Robust option for resort spas ...

VP of Operations

1 months ago

Verified

... Retail product management needs streamlining to allow for easier entry of product variables such as same item in different sizes, colors, scents, etc. Dynamic Yield Management could use more optimization, more threshold options and better analytics. I wish that there were more marketing filters that came native to the program versus having to create them. Creating them is a great feature, but it's very tedious to do. I would be nice if one could create a SKU filter by selecting a class or subclass or vendor, etc. Currently the program forces you to manually enter each SKU into a comma separated field and I haven't found a way to copy/paste this information that works. The way to request feature updates to the support team needs improvement. There are other software platforms that do this better with more transparency and responsiveness. There should be some features that should be able to be locked by IP address such as the time clock in order to prevent fraudlent time keeping while still allowing provider access to the appointment book. The system currently is all or nothing in this regard which resulted in us not being able to use the time clock feature. I think that digital ...

VP of Operations

1 months ago

Verified

... Book4Time offers a robust assortment of reports in most categories. This is one of the best attributes of Book 4 Time. I like the way the reports are categorized and that there's lots of options for ...

Spa Director

30 days ago

Verified

... The best ...

Spa Director

30 days ago

Verified

... I wish you could select the date and time you want online first and see what services are valuable before searching for a specific service. Or that if the desired service wasn't available besides ...

Spa Director

30 days ago

Verified

... The best ...

Spa & Wellness Director

25 days ago

Verified

... Being able to set a monthly or annual goal would be a great help since, in addition to comparisons with previous years, almost all of us have annual budgets to achieve and it is easier to measure ...

Spa Manager

1 months ago

Verified

... Easy to use ! (after a training of course !) Very helpful for reports comments booking...At the beginning it was hard to adapt but after you gain time and it's very satisfying ! ...

Spa Manager

1 months ago

Verified

... Easy to use ! (after a training of course !) Very helpful for reports comments booking...At the beginning it was hard to adapt but after you gain time and it's very satisfying ! ...

Spa Manager

1 months ago

Verified

... Easy to use ! (after a training of course !) Very helpful for reports comments booking...At the beginning it was hard to adapt but after you gain time and it's very satisfying ! ...

Spa Director

1 months ago

Verified

... The Spa & Fitness Software for Success ...

Spa Director

1 months ago

Verified

... Lately it has frozen more frequently than in the past. We should not have to enter a gender after clicking a surname such as Mr, Ms, Mrs. or Miss. Former employees should not appear in all reports as ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support is active, quick and knowledgeable. Most times our queries are resolved very quickly. Also, when support completes a project, they send us an email showing how to resolve the issue in the future which helps with training new employees ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support is active, quick and knowledgeable. Most times our queries are resolved very quickly. Also, when support completes a project, they send us an email showing how to resolve the issue ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support ...

Spa Director

1 months ago

Verified

... Lately it has frozen more frequently than in the past. We should not have to enter a gender after clicking a surname such as Mr, Ms, Mrs. or Miss. Former employees should not appear in all reports as ...

Spa Director

1 months ago

Verified

... Lately it has frozen more frequently than in the past. We should not have to enter a gender after clicking a surname such as Mr, Ms, Mrs. or Miss. Former employees should not appear in all reports as ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support is active, quick and knowledgeable. Most times our queries are resolved ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support is active, quick and knowledgeable. Most times our queries are resolved very quickly. Also, when support completes a project, they send us an email showing how to resolve the issue ...

Spa Director

1 months ago

Verified

... The platform is efficient for booking guests, checking them inand checking them out. It's colorful, easy to notate and easy to make notes and edit profiles. The reporting system is excellent. Support ...

Spa Director

1 months ago

Verified

... Lately it has frozen more frequently than in the past. We should not have to enter a gender after clicking a surname such as Mr, Ms, Mrs. or Miss. Former employees should not appear in all reports as ...

Spa Director

1 months ago

Verified

... Lately it has frozen more frequently than in the past. We should not have to enter a gender after clicking a surname such as Mr, Ms, Mrs. or Miss. Former employees should not appear in all reports as there should be files for current, former and all. We have had a couple of issues that were resolved and then reverted back to an issue. Sometimes this is after an update ...

IT Manager

4 months ago

Verified

... Support experience and service provide during 9 years are above and beyond and all implementatios made to our platform during the last year provide a best experience for colleagues and guest ...

IT Manager

4 months ago

Verified

... Support experience and service provide during 9 years are above and beyond and all implementatios made to our platform during the last year provide a best experience for colleagues and guest ...

IT Manager

4 months ago

Verified

... Great Software to Manage your SPA and boutique Shop ...

IT Manager

4 months ago

Verified

... Great Software to Manage your SPA and boutique Shop ...

IT Manager

4 months ago

Verified

... interfaces with all our systems and is easy and manageable, Great Support and fast responses. Easy product inventory keeping. Works great with our property management system. ...

IT Manager

4 months ago

Verified

... The ability to sort Customers to find duplicate entries. To be able to order the Hardware that is required to run the Book4Time Software. Offer training materials when new features are added to the ...

IT Manager

4 months ago

Verified

... interfaces with all our systems and is easy and manageable, Great Support and fast responses. Easy product inventory keeping. Works great with our property management system. ...

Spa Director

3 months ago

Verified

... A tremendous partner to work with that is invested in the success of my business. User friendly and training tools to assist with onboarding new staffAn abundance of reports help elevate my ability ...

Spa Director

3 months ago

Verified

... The ability to book couples massages online while also having dynamic pricing activated allowing for incremental revenue based on therapist utilization percentages ...

Spa Director

3 months ago

Verified

... The ability to book couples massages online while also having dynamic pricing activated allowing for incremental revenue based on therapist utilization percentages ...

Assistant Spa Manager

3 months ago

Verified

... The recently updated group booking feature. it's so much easier to have everything organized if one person is in charge of the group, yet still has the option to send info individually to each person ...

Gym Supervisor

3 months ago

Verified

... book4time is a great system that you will love to work with. ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help bottom that option is making the user very confidant while using the system that he can get knowledgeable and the explanations are very clear and perfect. the new Releases is allows helpful and its makes the users Easley navigate the system, The reports the most what i like on that system, the new reservation option that is vary helpful, the integrations with the other systems in our Hôtel is grate, the creating of the services, products and packages is to easy and sample, The flexibility of the system which is can be customized to fit each preparty needs, the large ...

Gym Supervisor

3 months ago

Verified

... book4time is a great system that you will love to work with. ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help bottom that option is making the user very confidant while using the system that he can get knowledgeable and the explanations are very clear and perfect. the new Releases is allows helpful and its makes the users Easley navigate the system, The reports the most what i like on that system, the new reservation ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The ...

Gym Supervisor

3 months ago

Verified

... book4time is a great system that you will love to work with. ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help bottom that option is making the user very confidant while using the system that he can get knowledgeable and the explanations are very clear and perfect. the new ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help bottom that option is making the user very confidant while using the system that he can get knowledgeable and the explanations are very clear and perfect. the new Releases is allows helpful and its makes the users Easley navigate the system, The reports the most what i like on that system, the new reservation option that is vary helpful, the integrations with the other systems in our Hôtel is grate, the creating of the services, products and package ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help bottom that option is making the user very confidant while using the system that he can get knowledgeable and the explanations are very clear and perfect. the new Releases is allows helpful ...

Gym Supervisor

3 months ago

Verified

... Book4time system is very easy for users to use, The colors of the Scheduler booking, the great maintained and organized for the all Sections that is makes the user not lost inside the system, The help bottom that option is making the user very confidant while using the system that he can get knowledgeable and the explanations are very clear and perfect. the new Releases is allows helpful and its makes the users Easley navigate the system, The reports the most what i like on that system, the new reservation option that is vary helpful, the integrations with the other systems in our Hôtel is grate, the creating of the services, products and packages is to easy and sample, The flexibility of the system which is can be customized to fit each preparty needs, the large Varity of options and figures that can the system do, the inventory section it is great, book4time is the system that can make you expert in what you are doing, Package / Series is good ...

Gym Supervisor

3 months ago

Verified

... The guest profile that can be improved to be connected with point of sale to save the changes in product's section, the shopping cart check out can be also improved specially when the prices are ...

Gym Supervisor

3 months ago

Verified

... The guest profile that can be improved to be connected with point of sale to save the changes in product's section, the shopping cart check out can be also improved specially when the prices are converted to deferent currency ...

Spa Manager

3 months ago

Verified

... Overall good functionality ...

Spa Manager

3 months ago

Verified

... Overall good functionality ...

Spa Manager

3 months ago

Verified

... The updates over the years have added some good new functional updates (colour changing options for blocks, blocking facility or booking from facility view). The ability to customize on the back end ...

Spa Manager

3 months ago

Verified

... The updates over the years have added some good new functional updates (colour changing options for blocks, blocking facility or booking from facility view). The ability to customize on the back end ...

Spa Manager

3 months ago

Verified

... The updates over the years have added some good new functional updates (colour changing options for blocks, blocking facility or booking from facility view). The ability to customize on the back end our services to tailor to our needs. Also a good range ...

Spa Manager

3 months ago

Verified

... The updates over the years have added some good new functional updates (colour changing options for blocks, blocking facility or booking from facility view). The ability to customize on the back end ...

Spa Manager

3 months ago

Verified

... Overall good functionality ...

Spa Manager

3 months ago

Verified

... The updates over the years have added some good new functional updates (colour changing options for blocks, blocking facility or booking from facility view). The ability to customize on the back end ...

Spa Manager

3 months ago

Verified

... The facility to do almost anything with one system, and interface runs fast, its great you can save info from coustumers and could used monhts afther ...

Spa Manager

3 months ago

Verified

... The facility to do almost anything with one system, and interface runs fast, its great you can save info from coustumers and could used monhts afther ...

Spa Manager

3 months ago

Verified

... 1 Improve the facility to cancel an appointment the next day. 2 Many reports do almost the same 3 Timelines sometimes don't show the correct time ...

Spa Manager

3 months ago

Verified

... The facility to do almost anything with one system, and interface runs fast, its great you can save info from coustumers and could used monhts afther ...

Spa Manager

3 months ago

Verified

... The facility to do almost anything with one system, and interface runs fast, its great you can save info from coustumers and could used monhts afther ...

Spa Manager

3 months ago

Verified

... The facility to do almost anything with one system, and interface runs fast, its great you can save info from coustumers and could used monhts afther ...

Spa Manager

3 months ago

Verified

... The facility to do almost anything with one system, and interface runs fast, its great you can save info from coustumers and could used monhts afther ...

Spa Manager

3 months ago

Verified

... The facility to do almost anything with one system, and interface runs fast, its great you can save info from coustumers and could used monhts afther ...

Spa Manager

3 months ago

Verified

... 1 Improve the facility to cancel an appointment the next day. 2 Many reports do almost the same 3 Timelines sometimes don't show the correct time ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear reporting that can be easily exported in excel or PDF. Analytics ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear reporting that can be easily exported in excel or PDF. Analytics available for custom reporting to build your own report. Online booking experience user friendly with some locations exceeding 70% of appointments being booked online. Online booked average checks exceed spa booked services (customers are spending more online with user friendly booking site). We have 6 locations that roll up into a single URL with book4time so it makes reporting very easy to toggle from location to location. With multiple locations using single guest profiles, there are ways to upsell and recommend based on purchase history from the various properties. The reliability of the system ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear reporting that can be easily exported in excel or PDF. Analytics ...

Corporate Spa Director

4 months ago

Verified

... User Friendly-Easy and efficient to train new users. The help section is very user friendly with step by step instructions and screenshots to assist the users for on-demand help. Support is responsive and can easily track support tickets through the support portal to review what is open and closed. Clear report ...

Corporate Spa Director

4 months ago

Verified

... Manage Your Spa Operation & Leverage Opportunities to Maximize Your Business ...

Corporate Spa Director

4 months ago

Verified

... Analytics need to be further developed and user friendly. Integration of AI to suggest to the business operator missed opportunities in the business such as staffing shortages, pricing ...