Book4Time
4.7 (99 REVIEWS)
Damien, Pelle, Jennifer + 6 more experts recommend Book4Time
Read RecommendationsBook4Time
Ranked 1 (out of 12) in Spa Software
Hoteliers voted Book4Time as the #2 Spa Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldBook4Time is a global leader in spa software and wellness and ancillary revenue management solutions for the hospitality market
95% recommended by 98 hotels
Four Seasons, Auberge Resorts, Belmond & 95 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Book4Time is the #1 most trending product in the Spa Software category (out of 12) and the #16 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBook4Time has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Book4Time as the #2 Spa Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
ONLINE APPOINTMENTS
GROUP BOOKINGS
ACTIVITIES & CLASSES
MEMBERSHIPS
Features
Reservations Managements
Payment
Upselling & Packages
Guest Communications
Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Success Stories
Book4Time doesn’t have any case studies available
References
"Book4Time has made it possible for staff at Skana and Ahsi’ spas to focus on doing what they do best, providing a memorable — even life-changing — experience, which is invaluable."
"By switching to Book4time, we found a software partner that helped us to elevate our spa to new heights."
"“It’s more than just a software. We really want to be thinking and anticipating our guest and client needs before they happen,” explains Nickle. “We want the ability to create a memorable experience.”"
Featured Customers
Popularity by Segment
Size
4 | Small (10-24 room)
7 | Medium (25-74 room)
26 | Large (75-199 room)
61 | X-Large (200+ room)
Country
30 | United States of America
12 | Mexico
10 | Canada
6 | Dominican Republic
4 | United Arab Emirates
4 | Egypt
3 | Morocco
2 | Puerto Rico
2 | India
2 | United Kingdom
2 | Fiji
2 | Costa Rica
2 | Maldives
1 | Jamaica
1 | Hong Kong
1 | Saudi Arabia
1 | South Africa
1 | Czech Republic
1 | Mauritius
1 | Australia
1 | Jordan
1 | Trinidad and Tobago
1 | Tanzania
1 | Kuwait
1 | Ireland
1 | Malta
1 | Singapore
1 | Colombia
1 | Saint Kitts and Nevis
1 | Montenegro
1 | French Polynesia
Type
61 | Luxury Hotels
40 | Resorts
29 | Branded Hotels
7 | Boutiques
3 | City Center Hotels
3 | Hostels
2 | Bed & Breakfast & Inns
1 | Casinos
1 | Limited Service & Budget Hotels
1 | Motels
Region
52 | North America
11 | Middle East
11 | Central America
6 | Europe
6 | Asia Pacific
6 | Africa
4 | Oceania
3 | South America
Category
99 | Spa Software
Hotelier Rating
The Best Spa Software Ever
Spa Manager from 500+ room Resort in Punta Cana (Dominican Republic)
Web software for booking management and much more
Spa Manager from 200 to 499 room Resort in Punta Cana (Dominican Republic)
Versitile and Powerfull
Spa Receptionist from 200 to 499 room Luxury Hotel in (United Kingdom)
Excellent platform for managing SPA bookings
Resort Operations Manager from 500+ room Branded Hotel in Montego Bay (Jamaica)
Book4Time, else Book4Loss!
Cluster Director of IT from 200 to 499 room Branded Hotel in Riyadh (Saudi Arabia)
The platform is very smooth and easy to use, many configurations and settings are easy to find and explore. The software helped our spa receptionists to manage their guest's bookings and appointments.
Asst IT Mgr from 100 to 199 room Branded Hotel in Rabat (Morocco)
Book4time - game-changer in the spa industry
Director of Rooms & Spa from 200 to 499 room Branded Hotel in (Fiji)
Not a user friendly - lacks regular updates
Manager, Finance from 100 to 199 room Boutique in (United Arab Emirates)
Online booking system
Spa & Recreation Manager from 200 to 499 room Branded Hotel in Momi (Fiji)
User friendly and easy to navigate
Assistant Spa Director from 100 to 199 room Luxury Hotel in Lanai City (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Great solution providing a complete range of features for your spa management but also much more. Innovative and modern, their interface provide everything you need through a pleasant interface, easy to use.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
The wide range of facilities or extra service you can manage from their platform is for sure a competitive advantage. From Spa to fitness center, tennis or any kind of classes they will be able to manage both the front and back end, providing a complete efficiency and meeting all your needs.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If your property offers some extra services you need to manage independently and want the right software to combine with your PMS, Book4time has some great assets that you should look at. Always improving their offer they will for sure bring to you more staff efficiency as well as a better customer experience.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
More About Book4Time
Book4Time is a global leader in providing cloud-based spa and wellness management solutions to the hospitality and spa industry. With its comprehensive range of functionalities, Book4Time focuses on enhancing the guest experience, optimizing operations, and driving revenue growth. The platform offers a user-friendly and intuitive booking system, allowing guests to conveniently book spa services online. This feature improves accessibility and streamlines the reservation process, resulting in increased customer satisfaction and higher booking rates. Book4Time integrates with hotel systems like PMS (such as Hyatt and WebRezPro), enabling seamless data exchange and centralized management. Book4Time's point-of-sale (POS) capabilities simplify transaction management and facilitate secure and efficient payment processing. This functionality supports various payment methods, including gift cards, and enables spas to offer customized spa packages and incentives to attract and retain customers. The cloud-based nature of Book4Time ensures that spas can access the platform from any location, enabling multi-location management and facilitating real-time inventory management. This flexibility is particularly valuable for businesses with multiple branches or those in the wellness industry across Canada and beyond. Book4Time's CRM features enable spas to create and maintain detailed guest profiles, capturing preferences and providing a personalized experience. The platform also supports digital intake forms, streamlining the guest check-in process and enhancing efficiency. Book4Time's all-in-one solution includes functionalities such as revenue management, automation, and customer support. The platform integrates with Demandforce, a marketing and communication tool, to enhance customer engagement and promote spa services effectively. With its mobile device compatibility, Book4Time empowers spas to cater to the increasing trend of mobile bookings, allowing guests to book and manage appointments conveniently from their smartphones or tablets. Book4Time's cloud-based spa software is renowned for its ease of use, making it accessible for both small independent spas and large-scale wellness businesses. The platform's robust features, including loyalty program management and comprehensive reporting, enable spas to maximize guest satisfaction and drive repeat visits. As a global leader in the hospitality market, Book4Time has established itself as a trusted solution provider. Its commitment to continuous innovation is demonstrated through webinars, industry partnerships, and its position as a preferred choice for spa and wellness management software. Book4Time is a cloud-based spa and wellness management solution that excels in enhancing the guest experience, optimizing operations, and driving revenue growth in the hospitality and spa industry. With its all-in-one functionalities, ease of use, global leadership, and integration capabilities, Book4Time is a trusted choice for spas and wellness businesses worldwide.
Integrations
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Book4Time has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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