Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Ratings Snapshot
96%
Recommend
#2
Popularity index
HT SCORE
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Learn more
Ranked #2 out of 11 in Spa Software
Ease of Use
4.7/5
ROI
4.4/5
Implementation
4.2/5
Customer Support
4.5/5
Verified Customer Support
Book4Time has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more
Most popular for
Book4Time Overview
Book4Time Overview
Book4Time is the leading cloud-based spa, wellness and leisure activity management software for the world’s top hotels and resorts, used by more Forbes 5-Star resorts than any other vendor. Book4Time manages the end-to-end guest experience for international hotels, resorts, casinos, golf, and private member clubs operating in over 100 countries worldwide and is the preferred solution for some of...
About Book4Time View website
Founded in 2004 | Headquarters in Markham, ON | 80 employeesBook4Time Spa Features: Integrations with over 50+ Hotel Systems (PMS, Payment Gateway, Guest Interaction), Loyalty Program Management, Special Offers & Discoun...
1/5
Integrates with
- In-Room Hotel Tablets
- Staff Collaboration Tools
- Hotel Guest Apps
Need a custom integration?
What customers love about Book4Time
96% recommend
DIRECTOR OF SPA
Support Team response on the issue in timely manner. Reservation System with different color coding. Able to retrieve next day or pass history information
Spa Manager
Allows for manual entry appointment requests as well as online. Can set up and create a variety of treatments, services and discounts
Director of Spa and Recreation
Has a broad scope of set up options to customize to your specific business needs. It is also extremely user friendly for employees and guests (online booking). It also has excellent tech support and has unique educationa...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Book4Time is an awesome tool for spas! The software can handle everything from booking appointments, staff scheduling, KPI reporting, inventory tracking and customer relationship management. The tools within Book4Time are robust and they integrate with a lot of other software partners including WebR...
by Sarah Duguay (WebRezPro) on November 24, 2022
See more answers (3)
Question:
What differentiates this product or service from the competition?
Answer:
I would say a big factor would be Book4Time's excellent customer support- they offer world-class 24/7 phone and email support! Their software is also very easy to learn and use and it has so many different features including marketing tools, reporting dashboards and more!
by Sarah Duguay (WebRezPro) on November 24, 2022
See more answers (3)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Book4Time is an excellent tool for managing spas. As integration partners, our recommendation to hotels considering Book4Time is to take advantage of PMS integration to further streamline your hotel operations.
by Sarah Duguay (WebRezPro) on November 24, 2022
See more answers (3)
Recommended by
Sarah Duguay
Sales & Marketing Manager @ WebRezPro
Ljubica Ivanic
Spa Manager @ Hyatt Cap Cana
Billy Sevcik
Sales Guide @ Yellow Dog Software
Billy Sevcik
Sales Guide @ Yellow Dog Software
Want to go behind the scenes and see how Book4Time works?
Clients & references
References & testimonials
“It’s more than just a software. We really want to be thinking and anticipating our guest and client needs before they happen,” explains Nickle. “We want the ability to create a memorable expe...
By switching to Book4time, we found a software partner that helped us to elevate our spa to new heights.
Case studies
Book4Time doesn’t have any case studies available
Awards & Certifications
Book4Time doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Mexico
- Dominican Republic
- Canada
- United Arab Emirates
- Costa Rica
- Puerto Rico
- Maldives
- Montenegro
December 14, 2022
Book4Time Review: Best Spa Software, easy to use, setup and integration with most important PMS at the hotel industry.
IT Manager from Luxury Hotels in Punta de Mita (Mexico)
Recommend
10/10
What do you like most?
- Easy to integrated with Oracle PMS or LightSpeed / Galaxy PMS- Video training are simple and easy to understand- Great facility for reports- For our Spa team, the appointments dashboard help them to hav...
What do you dislike or think could be improved?
It is difficult to mention something, the Software is a great product. Maybe could improve on retail from Spa, is easy to use but is not a POS system, but could improve thier POS interface to allow us to ...
Customer Support
4
Ease of Use
4
Value for money
5
Implementation
4
December 13, 2022
Book4Time Review: Great Reporting and Customer Service
Spa Director from Resorts in Koloa (United States of America)
Recommend
9/10
What do you like most?
I appreciate the 24-7 customer service and ability to build custom reports. The user interface is great as are the training materials.
What do you dislike or think could be improved?
Ability to book Couples Services online. I wish we could cut and paste appointments with certain rights. It is also too many steps to move Couples rooms when the facilities are full. It would be awesome i...
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
December 12, 2022
Book4Time Review: What a great solution to increase spa revenue!
Senior Business Project Manager from Resorts in Guadalajara (Mexico)
Recommend
10/10
What do you like most?
The app is super useful and friendly. Its definitely an asset to the hotel operations, as it allows us to have better control of our day to day. With the wide variety of reports we can generate through th...
What do you dislike or think could be improved?
There is nothing I could think of right now, the system has proven to be amazing and useful to the hotel operation.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 17, 2022
Book4Time Review: It is a very practical and easy to use system.
Spa Manager from Luxury Hotels in Puerto Vallarta (Mexico)
Recommend
10/10
What do you like most?
the ease of finding reports. such as the productivity of the therapists, the accumulated income, the profiles of the guests, etc.
What do you dislike or think could be improved?
I think there is no need to modify the system, it is very easy and quick to understand. You have the option to change the language if you wish. and it is complete and clear so that it is much easier to fi...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 17, 2022
Book4Time Review: It is a very easy system to use.
Supervisor de Spa from Luxury Hotels in Puerto Vallarta (Mexico)
Recommend
10/10
What do you like most?
The facility to find any type of report, has all the reports, sales, inventories, customers, collaborators, etc., as well as the facility to create customer profiles, saves important information about the...
What do you dislike or think could be improved?
Excellent system, very easy to use, it has everything for the daily operation of any business, I love working with it, as well as giving you the facility to change the language.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
October 15, 2022
Book4Time Review: Practicality and Clarity in the processes
Spa & Wellness director México from Luxury Hotels in Cancún (Mexico)
Recommend
10/10
What do you like most?
I like to have reservation management, medical questionnaires, satisfaction measurement, reports, commission control, etc. on a single platform. Practicality in all reception processes, simplification. Th...
What do you dislike or think could be improved?
Some reports are individual and others are time-shared or cross-referenced, I believe that all reports should be allowed to be done by property and without cross-checking information and leave that power ...
Customer Support
4
Ease of Use
5
Value for money
4
Implementation
5
Pricing
Book4Time hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
Book4Time doesn’t have any recent coverage yet
Recent press releases
Book4Time doesn’t have any recent company updates, news or announcements
Resources & reports
Book4Time doesn’t have any free e-books or reports available
Popular Book4Time Integrations
Oracle OPERA PMS
Property Management SystemsOPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.
ProfitSword Business Intelligence Solution
Business IntelligenceA single source of truth for efficient, real-time decision making
Regional Spa Director
I like that I can extract any report to see a "X ray" of all spa reports and movements and exported inmediately to pdf or excel.