Salto

1.6 (5 REVIEWS)

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HT Score  
0 out of 100
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Smart access locking solutions for Hospitality

SALTO Systems is popular in with 0 hoteliers leaving an average rating of 0.

Ratings Summary

1.6
Terrible
Ease of Use
2.7/5
Customer Support
1.6/5
ROI
1.8/5
Implementation
1.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Salto is the #7 most trending product in the Mobile Key & Keyless Entry category (out of 38) and the #373 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

SALTO Systems’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Salto
Founded in 2001 | Headquarters in Oiartzun (Spain) | 276 employees
Since 2001, SALTO Systems has been delivering state-of-the-art, wire-free and keyless electronic access control solutions and has established a strong presence in the hospitality industry, developing innovative and reliable electronic locking solutions that improve guest experience, hotel management, design and security. SALTO is driven by continuous innovation and is committed to developing the most technologically advanced and aesthetically pleasing electronic locking solutions. Our pioneering SALTO Virtual Network SVN data-on-card platform provides stand-alone, networked locking solutions that continue to set SALTO apart. Our technological expertise has evolved from the beginning to leading positions in cloud technology and mobile access solutions. SALTO’s hotel access control technology platforms benefit the guest experience and enhance staff accessibility with unprecedented flexibility and security. Our complete premium electronic lock solutions – which include sleek designs that match any hotel décor – cover every corner of the access control spectrum from back-of-house organization to guest room management, with one easy-to-use system for hotels of all types and sizes. The SALTO hospitality electronic locks and mobile solution provides the optimal guest experience and the best utilization of hotel rooms, suites, and meeting space infrastructure.

Capabilities

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SALTO Systems doesn’t have any benefits or use cases available

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

1/2 features

Pricing

Pricing Available By Request

SALTO Systems has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Compare SALTO Systems to Top Alternatives

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OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

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Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
4

Property Size

  • X-Small (1)
  • Small (1)
  • Large (1)

Country

  • United States of America
    United States of America
    (2)
  • United Kingdom
    United Kingdom
    (2)
  • South Africa
    South Africa
    (1)

Region

  • North America
    North America
    (2)
  • Europe
    Europe
    (2)
  • Africa
    Africa
    (1)
1

12 months of problems and no timely respons fromm Salto Systems SA

Owner from 5 to 9 room Boutique in Cape Town (South Africa)

Verified
9 months ago
System as promised sounds like heaven, unfortunately after 12 months we have non functioning locks at both our entrances. These locks have been replaced twice within 12 months.
Country South Africa
Owner
X-Small Hotel
1

Great Product, Terrible Service and Inaccurate Pricing

Owner from Boutique in London (United Kingdom)

Verified
2 years ago
The product itself is good, we've had a Salto system for the last 2-3 years and it's always worked very well for us.
Country United Kingdom
Owner
1

Lock Failures

Director from 10 to 24 room Boutique in (United Kingdom)

Verified
2 years ago
Our locks fail all too regularly (probably all our locks have had to be changed over a 4 year period) and we either have guests who can't lock their rooms, or worse still the locks fail with the door locked and we have to break double glazed windows (using ladders outside the building) to break into the rooms. Salto the company isn't intere...
Country United Kingdom
Director
Small Hotel
0

DONT BUY THIS PRODUCT!!!

General Manager from 100 to 199 room Branded Hotel in Minneapolis (United States of America)

Verified
4 years ago
We are a brand new 183 room hotel. We have had 3 locks completely fail within 8 months Guests were locked out, locks would not respond and we had to break into the rooms through the wall. Support has been horrible!!! They were going to charge us for replacement locks They have not taken any responsibility, or provided a solution. This ha...
Country United States of America
General Manager
Large Hotel
10

Great provider of mobile keys

Senior Vice President Information Technology from in Annapolis (United States of America)

Verified
6 years ago
Great product and advanced features available for mobility
Country United States of America
Senior Vice President Information Technology
  • 1

Recommend empty

It looks like SALTO Systems is not recommended by any hotels

Check out the top 10 most recommended SALTO Systems alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

I highly recommend Salto Mobile Keys to allow a seamless keyless entry. Duve's partnership with Salto ensures a secure, contactless experience, enhancing guest satisfaction and communication in the hospitality industry. It will elevate your property's service standards and stay ahead of the competition with this innovative solution.

Question:

What differentiates this product or service from the competition?

Answer:

The fast and professional service provided by Salto has exceeded our expectations. The seamless integration with Duve has proven invaluable, ensuring a flawless experience for our mutual customers. Together, they have set a new standard for efficiency and guest satisfaction in the hospitality industry. Highly recommended!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Salto's advanced product offering has been a game-changer for our industry. The cutting-edge technology not only enhances security with keyless entry but also seamlessly integrates with Duve for optimal guest communication. Clients should not hesitate to embrace this innovative solution; it's a win-win for convenience, security, and overall guest experience.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
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Dana Gur Customer Success Manager @ Duve
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Hannah Scott Content Marketing Manager @ INTELITY
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Sal Capizzi Director of Marketing @ Book4Time
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Dana Gur Customer Success Manager @ Duve
RecommendationAvatar
Hannah Scott Content Marketing Manager @ INTELITY
RecommendationAvatar
Sal Capizzi Director of Marketing @ Book4Time
Are you a consultant or vendor that recommends SALTO Systems? Leave a recommendation

Integrations

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Support

Unverified

SALTO Systems has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

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HT Score

0/100

Recommended

32%

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