Salto

1.6 (6 REVIEWS)

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0 out of 100
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Smart access locking solutions for Hospitality

SALTO Systems is popular in with 0 hoteliers leaving an average rating of 0.

What is SALTO Systems?

Founded in 2001 | Headquarters in Oiartzun (Spain) | 276 employees
Salto is a comprehensive electronic access control system specifically designed for the hospitality industry. It offers state-of-the-art, wire-free, and keyless solutions that streamline hotel management, enhance guest experience, and optimize security. By using Salto’s innovative Virtual Network (SVN) data-on-card platform, you can manage access efficiently with stand-alone or networked locking systems. The technology seamlessly integrates with existing hotel operations, providing a flexible and secure solution for managing accessibility from guest rooms to back-of-house operations. Salto's sleekly designed electronic locks and mobile solutions ensure an unparalleled and user-friendly experience for both guests and staff.

Salto Alternatives

Not sure if SALTO Systems is right for your hotel? Here are similar Hotel Keyless Entry Systems vendors that could be a good fit for your hotel:

Capabilities

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SALTO Systems doesn’t have any benefits or use cases available

Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

SALTO Systems Reviews Summary

1.6
Terrible
Ease of Use
2.6/5
Customer Support
1.5/5
ROI
1.7/5
Implementation
2.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Salto is the #12 most trending product in the Hotel Keyless Entry Systems category (out of 41) and the #585 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

SALTO Systems’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

SALTO Systems Pricing

Pricing Available By Request

SALTO Systems has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Compare SALTO Systems to Top Alternatives

Openkey.co
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OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.

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SALTO Systems Reviews

Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
5

Property Size

  • X-Small (2)
  • Large (3)

Country

  • United States of America
    United States of America
    (3)
  • United Kingdom
    United Kingdom
    (2)
  • South Africa
    South Africa
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (2)
  • Africa
    Africa
    (1)
0

We bought cyclinder locks and they all started to slowly fail within 2 years. Salto customer service and the area manager didn’t help at . They came out very soon with a 2 nd generation lock an obvious fix to the faults to our locks . We would have happily paid the difference in the cost of the locks to have the 2 nd generation. The company didn’t offer anything £350 and each lock down the drain as well as hours of being called out to our bed and breakfast to fix problems. Much better alternatives on the market. Don’t waste your money here !!!

Hotelier from 5 to 9 room Bed & Breakfast & Inn in Cardiff (United Kingdom)

Verified
5 months ago
Nothing, company treated us terribly. They told us to send the locks to them which we did. Didn’t hear anything from them and they didn’t return them.
Country United Kingdom
Hotelier
X-Small Hotel
1

12 months of problems and no timely respons fromm Salto Systems SA

Owner from 5 to 9 room Bed & Breakfast & Inn in Somerset West (South Africa)

Verified
16 months ago
System as promised sounds like heaven, unfortunately after 12 months we have non functioning locks at both our entrances. These locks have been replaced twice within 12 months.
Country South Africa
Owner
X-Small Hotel
1

Great Product, Terrible Service and Inaccurate Pricing

Owner from Boutique in London (United Kingdom)

Verified
2 years ago
The product itself is good, we've had a Salto system for the last 2-3 years and it's always worked very well for us.
Country United Kingdom
Owner
1

Lock Failures

Director from 100 to 199 room Bed & Breakfast & Inn in Laconia (United States of America)

Verified
3 years ago
Our locks fail all too regularly (probably all our locks have had to be changed over a 4 year period) and we either have guests who can't lock their rooms, or worse still the locks fail with the door locked and we have to break double glazed windows (using ladders outside the building) to break into the rooms. Salto the company isn't intere...
Country United States of America
Director
Large Hotel
0

DONT BUY THIS PRODUCT!!!

General Manager from 100 to 199 room Branded Hotel in Minneapolis (United States of America)

Verified
4 years ago
We are a brand new 183 room hotel. We have had 3 locks completely fail within 8 months Guests were locked out, locks would not respond and we had to break into the rooms through the wall. Support has been horrible!!! They were going to charge us for replacement locks They have not taken any responsibility, or provided a solution. This ha...
Country United States of America
General Manager
Large Hotel
10

Great provider of mobile keys

Senior Vice President Information Technology from 100 to 199 room Bed & Breakfast & Inn in West Point (United States of America)

Verified
7 years ago
Great product and advanced features available for mobility
Country United States of America
Senior Vice President Information Technology
Large Hotel
  • 1

Recommend empty

It looks like SALTO Systems is not recommended by any hotels

Check out the top 10 most recommended SALTO Systems alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

I highly recommend Salto Mobile Keys to allow a seamless keyless entry. Duve's partnership with Salto ensures a secure, contactless experience, enhancing guest satisfaction and communication in the hospitality industry. It will elevate your property's service standards and stay ahead of the competition with this innovative solution.

Question:

What differentiates this product or service from the competition?

Answer:

The fast and professional service provided by Salto has exceeded our expectations. The seamless integration with Duve has proven invaluable, ensuring a flawless experience for our mutual customers. Together, they have set a new standard for efficiency and guest satisfaction in the hospitality industry. Highly recommended!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Salto's advanced product offering has been a game-changer for our industry. The cutting-edge technology not only enhances security with keyless entry but also seamlessly integrates with Duve for optimal guest communication. Clients should not hesitate to embrace this innovative solution; it's a win-win for convenience, security, and overall guest experience.

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Recommended by
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Sal Capizzi Director of Marketing @ Book4Time
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Dana Gur Customer Success Manager @ Duve
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Hannah Scott Content Marketing Manager @ INTELITY
RecommendationAvatar
Sal Capizzi Director of Marketing @ Book4Time
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SALTO Systems Integrations

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Support

Unverified

SALTO Systems has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

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2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

32%

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