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Popular in Guest Experience
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Profitroom Suite
4.7 (25 REVIEWS)
Michael, Kamil, Magdalena + 42 more experts recommend Profitroom
Read RecommendationsRanked 2 (out of 44) in Hotel Reservations Systems
Central Reservation System for Hotel Groups
95% recommended by 522 hotels
Dream Hotels, Sun International, The Robert Parker Collection & 519 others
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Profitroom products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Profitroom Reviews Analyzed: 25
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Profitroom Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Profitroom
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Profitroom's Provided Description:
"Indulge your guests with an outstanding booking experience by guiding them through a seamless booking journey directly to your finest hotels. Profitroom comprehensive Central Reservation System covers the entire guest journey - from the discovery stage to becoming a loyal customer. Drive valuable traffic to your websites, accelerate the flow of reservations, offer unparalleled experiences and extras, and build brand loyalty with Profitroom tools for hotel groups."
Capabilities
TechConcierge at Your Service
TechConcierge at Your Service
Finally a solution that can be fully customized to your hotel group because every hotel brand is different. At Profitroom we understand that reservation is a crucial process and has to be aligned with your strategy and your unique needs. - No additional development costs - Matched to your brand - Customized features
Personalized Offers
Personalized Offers
Convert offline into online and say goodbye to manual tracking of bookings and inefficient call center processes. Streamline and automate the process of sending offers to guests to accelerate front desk operations. Transform guest inquiries from any channel into an effective sales offer that can be booked online. Same offers, same prices, same availability. - Clear tracking dashboard - Safe online payments - Automated follow-up messages
Loyalty
Loyalty
A strong brand leads to increased customer loyalty, which - in turn - drives more bookings. Ensure your guests are rewarded for returning to your hotels by offering them incentives, such as discounts or special offers. We can integrate your current loyalty program with the booking platform, or propose a custom solution. - Built into the Profitroom Suite - Easy configuration - Highly efficient
Endless Possibilities of Integrations
Endless Possibilities of Integrations
Profitroom transforms hotel management with expansive integrations across PMSes, OTAs, RMS, Channel Managers, Payment Gateways, and Chatbots, offering an unmatched guest experience. Our platform enables full data leverage from RMS, CRM, and loyalty programs, enhancing operational efficiency and automating contacts with guests, while delighting them on every step of their journey.
Features
Content Management
Pricing Rules
Distribution
Ecommerce
Integrations
Reporting
Admin
Call Center
Available Add-ons & Modules
Extras and Upsell
Guest Messaging SoftwareRecommended by
Achievements
This vendor's trending score is rising, Profitroom Suite is the #1 most trending product in the Hotel Reservations Systems category (out of 44) and the #38 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreProfitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Profitroom Case Studies
Hotel Panorama: How the direct booking revenue was raised by 60% in just one year
Lido di Venezia (Italy)
Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs
Pocatky (Czech Republic)
How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:
Falmouth (United Kingdom)
A view from the ocean: Profitroom strikes again!
Bakoven (South Africa)
Boosting direct online revenue at super speed
Manchester (United Kingdom)
Offering truly personalised guest communications and unique stay experiences.
Lympne (United Kingdom)
Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.
Ryn (Poland)
Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?
Znin (Poland)
Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!
Sulejow (Poland)
84% direct share in a non-obvious tourist location
Sulecin (Poland)
How to build the strength of a hotel group through supporting tools for direct booking?
Grzybowo (Poland)
Blending the art of doing nothing and doing everything
Hayle (United Kingdom)
References
"We love the user experience this booking engine gives our guests and since moving to Profitroom we have seen a large increase in online bookings via our website. The support we receive; from setting up new offers and room types to quick calls for guidance and best practice is fantastic – I would 100% recommend Profitroom."
"We started cooperation with Profitroom in February 2018 and from the very beginning, we are very pleased with the course of cooperation and the comprehensive nature of the solutions provided. We have a website created by Profitroom and tools facilitating the daily work of the hotel like Profitroom Booking Engine and Profitroom Channel Manager. Thanks to a wide range of products and services, Profitroom is able to meet the needs of every facility. In our case, all the implemented solutions allowed, among other things, to increase the number of direct bookings by 11%. In addition, the company’s great asset is substantive expert support and technical support with very fast response times. According to the above, we are happy to recommend Profitroom as a worthy Business Partner."
"We started cooperation with Profitroom in 2010 in the field of providing tools and services for website operation and the operation of the booking system. We use Profitroom Booking Engine, Profitroom Channel Manager, and positioning services (SEO). In July 2018, the next version of the website was launched, which met our expectations and presents our brand in a professional way.The design is characterized by attractive design and modern technology. We value long-term cooperation. We recommend Profitroom as a Business Partner"
"Smart Hotel has been cooperating with Profitroom since 2017. Advised by them and implemented solutions, such as Booking Engine and Channel Manager, significantly increased the number of direct reservations in our facilities, as well as allowed to expand the sales range of our services. The functionality of the systems implemented by Profitroom allowed for more effective price management and better control. The solutions and technologies proposed and delivered fully meet our expectations both in terms of quality and functionality. Implementation of the planned implementation schedule of individual solutions was carried out in a professional and timely manner"
"Profitroom Booking Engine system in comparison with its predecessor significantly raised the conversion and made our work easier. Thanks to proven Profitroom solutions, we can fully show the potential of our facility and effectively encourage guests to use our services. I recommend Profitroom as a reliable and committed Partner"
"We would like to recommend Profitroom software as one of the best solutions available to automate the work of the reception and sales department in the hotel industry. We have been using Profitroom CRM for 1.5 years. During this time, we have significantly improved the process of offering and handling telephone and e-mail inquiries at our hotel. Since the implementation of Profitroom CRM, the response time to the query for the valuation of the stay has been shortened by more than a half. Thanks to Profitroom CRM, we also minimized the possibility of mistakes when creating a residence calculation. The system is very intuitive, fast and enables active sales, starting from the first contact, through sending an offer, to the automated system of sending reminders, the so-called „follow-ups”, ending. In addition, the entire inquiry service process takes place in one place, which allows many users to keep track of its progress. We are convinced that each of the objects that receive many inquiries about the valuation of the stay by phone or email will take full advantage of the Profitroom CRM"
Featured Customers
More Products by Profitroom
Hotelier Rating
Looking for specific info?
Very good system of offering and quotations. We can make more direct bookings and avoid OTAs in our job.
Sales Specialist and Revenue Assistantnt from 100 to 199 room Branded Hotel in Gdansk (Poland)
Great experience with Profitoom
Marketing Specialist from 200 to 499 room City Center Hotel in Swieradow Zdroj (Poland)
Helps a lot with work
General manager from 25-49 room Bed & Breakfast & Inn in Strbske Pleso (Slovakia)
Profit Room Services
Groups Commercial Director from 10 to 24 room Boutique in York (United Kingdom)
I met Sam of Profit Room on an online Tech panel over COVID, they had one client in SA and I encouraged her to pitch to our team and we became a client. They have now in their field become a major force in South Africa, and we have partnered together on many initiatives.
General Manager from 100 to 199 room Branded Hotel in Cape Town Central (South Africa)
The best tech services for hotels
Sales and Marketing Manager from 200 to 499 room Resort in Jastrzebia Gora (Poland)
Eye-friendly graphic design, guest room reservations written in a legible way, satisfactory booking loading time
FD from 75-99 room Branded Hotel in Olsztyn (Poland)
Everything in one place
Revenue Director from 100 to 199 room Boutique in Cavelossim (India)
Excellent technological preparation and great contact with supervisors.
marketing & Sales manager from 100 to 199 room Extended Stay & Serviced Apartment in Lidzbark Warminski (Poland)
Excellent choice
Manager from 50-74 room Airport/Conference Hotel in Frantiskovy Lazne (Czech Republic)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
I was recently in charge of the onboarding process with Profitroom for one of my clients hotel, and I can't recommend it highly enough! From the very beginning, the onboarding process was seamless, thanks to their dedicated and highly competent support team. The onboarding team took the time to understand our unique needs and ensured that we were set up for success right from the start. They provided comprehensive training sessions that were not only informative but also tailored to our specific requirements. This level of personalized support made a significant difference, allowing us to integrate the booking engine smoothly into our operations. What truly stands out about Profitroom is their commitment to customer service. Whenever we faced questions or challenges, their support team was just a call or email away, always ready to assist with prompt and effective solutions. It's clear that they genuinely care about their clients' success, and that level of support is rare in this industry. The features of the booking engine itself are impressive, offering a user-friendly interface and robust functionality that has streamlined our booking process. Overall, the combination of an excellent product and exceptional support makes Profitroom an invaluable partner for any hospitality business. I wholeheartedly recommend them to anyone looking to enhance their booking capabilities!
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
What sets Profitroom apart from the competition is its unparalleled quality of support and the contemporary design of its software. First and foremost, the support team at Profitroom is dedicated and highly competent, providing exceptional assistance throughout the onboarding process and beyond. They are always available to address any questions or concerns, ensuring that clients feel supported at every stage. This commitment to customer service fosters a strong partnership that many competitors simply cannot match.In addition to outstanding support, the contemporary design of Profitroom's software significantly enhances the user experience. The interface is modern and intuitive, making it easy for both hotel staff and guests to navigate. This thoughtful design not only streamlines the booking process but also creates a visually appealing environment that reflects the professionalism of the hospitality business.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If I could give one piece of advice to a hotelier considering Profitroom, it would be to take full advantage of the onboarding process and the support team. Don’t hesitate to ask questions and seek guidance during the setup. The dedicated support staff is there to help you maximize the software’s features to suit your specific needs. Engaging with the support team early on ensures that you fully understand how to leverage the contemporary design of the software for the best user experience. This proactive approach will not only facilitate a smoother transition but also empower you to optimize your booking processes right from the start. Embrace the opportunity to learn and adapt, as it will significantly enhance your overall experience with the product.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Profitroom
10 months ago
Profitroom Announces Strategic Partnership with MCI Capital to Revolutionize Direct Booking Technology in the Hospitality Industry
Profitroom
1 year ago
Hotel Panorama: How the direct booking revenue was raised by 60% in just one year
Profitroom
1 year ago
Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs
Profitroom
1 year ago
How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:
Profitroom
1 year ago
A view from the ocean: Profitroom strikes again!
Profitroom
1 year ago
Boosting direct online revenue at super speed
Profitroom
1 year ago
Offering truly personalised guest communications and unique stay experiences.
Profitroom
1 year ago
Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.
Profitroom
1 year ago
Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?
Profitroom
1 year ago
Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!
Profitroom
1 year ago
84% direct share in a non-obvious tourist location
Profitroom
1 year ago
How to build the strength of a hotel group through supporting tools for direct booking?
Profitroom
1 year ago
Blending the art of doing nothing and doing everything
Profitroom
4 years ago
Improving Direct Bookings in the Wake of COVID-19
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Profitroom has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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