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Profitroom Suite
4.6 (13 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Michael, Kamil, Magdalena + 42 more experts recommend Profitroom
Read RecommendationsProfitroom Suite
Unranked in Hotel Reservations Systems
Central Reservation System for Hotel Groups
95% recommended by 499 hotels
Dream Hotels, Sun International, The Robert Parker Collection & 496 others
What is Profitroom?
Founded in 2007 | Headquarters in Poland | 150 employees
Profitroom Suite is a comprehensive Central Reservation System designed to enhance the booking experience for hotel guests from discovery to loyalty. It streamlines the reservation process, driving valuable traffic to hotel websites and accelerating booking flow. The platform offers tools that enable hotels to provide unparalleled guest experiences and extras, thereby boosting brand loyalty. Profitroom Suite integrates smoothly into existing hotel operations, making it a valuable asset for hotel groups aiming to increase direct bookings and improve guest satisfaction.
Capabilities
TechConcierge at Your Service
TechConcierge at Your Service
Finally a solution that can be fully customized to your hotel group because every hotel brand is different. At Profitroom we understand that reservation is a crucial process and has to be aligned with your strategy and your unique needs. - No additional development costs - Matched to your brand - Customized features
Personalized Offers
Personalized Offers
Convert offline into online and say goodbye to manual tracking of bookings and inefficient call center processes. Streamline and automate the process of sending offers to guests to accelerate front desk operations. Transform guest inquiries from any channel into an effective sales offer that can be booked online. Same offers, same prices, same availability. - Clear tracking dashboard - Safe online payments - Automated follow-up messages
Loyalty
Loyalty
A strong brand leads to increased customer loyalty, which - in turn - drives more bookings. Ensure your guests are rewarded for returning to your hotels by offering them incentives, such as discounts or special offers. We can integrate your current loyalty program with the booking platform, or propose a custom solution. - Built into the Profitroom Suite - Easy configuration - Highly efficient
Endless Possibilities of Integrations
Endless Possibilities of Integrations
Profitroom transforms hotel management with expansive integrations across PMSes, OTAs, RMS, Channel Managers, Payment Gateways, and Chatbots, offering an unmatched guest experience. Our platform enables full data leverage from RMS, CRM, and loyalty programs, enhancing operational efficiency and automating contacts with guests, while delighting them on every step of their journey.
One Source of Truth
One Source of Truth
Configure pricing, set pricing rules, manage restrictions and take control over group pricing models from a single place. Make data-driven decisions with our comprehensive reports, available also in the form of a mobile app.
Features
Content Management
4/5 features
Pricing Rules
4/5 features
Distribution
4/5 features
Ecommerce
4/5 features
Integrations
4/5 features
Reporting
4/5 features
Admin
4/5 features
Call Center
4/5 features
Available Add-ons & Modules
Extras and Upsell
Guest Messaging Software
Increase the value of each reservation and propose additional services and add-ons. Allow guests to select extras during the standard booking process. Then, ask again, via na automated e-mail sent after the booking has been made.
Profitroom Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Profitroom Suite is the #5 most trending product in the Hotel Reservations Systems category (out of 44) and the #140 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreProfitroom has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Profitroom Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Profitroom Case Studies
Hotel Panorama: How the direct booking revenue was raised by 60% in just one year
Lido di Venezia (Italy)
Resort Svatá Kateřina: How Personalised Offers increase revenue and reduce costs
Pocatky (Czech Republic)
How St Michael’s Resort is simplifying hotel reservations. Keen to simplify your booking process and drive revenue for your hotel? Profitroom partnered with St Michael’s - a luxury resort located in Cornwall - to help streamline their online hotel reservations process, resulting in an overall online direct sales increase of more than 50%. Here’s how St Michael’s Resort continues to benefit from Profitroom’s technology:
Falmouth (United Kingdom)
A view from the ocean: Profitroom strikes again!
Bakoven (South Africa)
Boosting direct online revenue at super speed
Manchester (United Kingdom)
Offering truly personalised guest communications and unique stay experiences.
Lympne (United Kingdom)
Zamek Ryn achieves 82% direct sales and over 4300 stay proposals sent per year. Discover their secret to effectiveness.
Ryn (Poland)
Cukrownia Żnin - How to Attract Direct MICE and Individual Guests?
Znin (Poland)
Podklasztorze - 87% direct share in 2023 - an unexpected result in an unconventional location!
Sulejow (Poland)
84% direct share in a non-obvious tourist location
Sulecin (Poland)
How to build the strength of a hotel group through supporting tools for direct booking?
Grzybowo (Poland)
Blending the art of doing nothing and doing everything
Hayle (United Kingdom)
References
"We love the user experience this booking engine gives our guests and since moving to Profitroom we have seen a large increase in online bookings via our website. The support we receive; from setting up new offers and room types to quick calls for guidance and best practice is fantastic – I would 100% recommend Profitroom."
Jessica Riggs
Sales Manager @
Port Lympne Hotel & Reserve
"We started cooperation with Profitroom in February 2018 and from the very beginning, we are very pleased with the course of cooperation and the comprehensive nature of the solutions provided. We have a website created by Profitroom and tools facilitating the daily work of the hotel like Profitroom Booking Engine and Profitroom Channel Manager. Thanks to a wide range of products and services, Profitroom is able to meet the needs of every facility. In our case, all the implemented solutions allowed, among other things, to increase the number of direct bookings by 11%. In addition, the company’s great asset is substantive expert support and technical support with very fast response times. According to the above, we are happy to recommend Profitroom as a worthy Business Partner."
Anna Gojżewska
Hotel Director @
Hotel & Medi-SPA Biały Kamień
"We started cooperation with Profitroom in 2010 in the field of providing tools and services for website operation and the operation of the booking system. We use Profitroom Booking Engine, Profitroom Channel Manager, and positioning services (SEO). In July 2018, the next version of the website was launched, which met our expectations and presents our brand in a professional way.The design is characterized by attractive design and modern technology. We value long-term cooperation. We recommend Profitroom as a Business Partner"
Wojciech Sporek
CEO @
Hotel Spa Dr Irena Eris Krynica Zdroj 12+
"Smart Hotel has been cooperating with Profitroom since 2017. Advised by them and implemented solutions, such as Booking Engine and Channel Manager, significantly increased the number of direct reservations in our facilities, as well as allowed to expand the sales range of our services. The functionality of the systems implemented by Profitroom allowed for more effective price management and better control. The solutions and technologies proposed and delivered fully meet our expectations both in terms of quality and functionality. Implementation of the planned implementation schedule of individual solutions was carried out in a professional and timely manner"
Łukasz Kucharski
Revenue Manager @
Smart Hotel
"Profitroom Booking Engine system in comparison with its predecessor significantly raised the conversion and made our work easier. Thanks to proven Profitroom solutions, we can fully show the potential of our facility and effectively encourage guests to use our services. I recommend Profitroom as a reliable and committed Partner"
Tomasz Rybaczek
Hotel Director @
Artis Loft
"We would like to recommend Profitroom software as one of the best solutions available to automate the work of the reception and sales department in the hotel industry. We have been using Profitroom CRM for 1.5 years. During this time, we have significantly improved the process of offering and handling telephone and e-mail inquiries at our hotel. Since the implementation of Profitroom CRM, the response time to the query for the valuation of the stay has been shortened by more than a half. Thanks to Profitroom CRM, we also minimized the possibility of mistakes when creating a residence calculation. The system is very intuitive, fast and enables active sales, starting from the first contact, through sending an offer, to the automated system of sending reminders, the so-called „follow-ups”, ending. In addition, the entire inquiry service process takes place in one place, which allows many users to keep track of its progress. We are convinced that each of the objects that receive many inquiries about the valuation of the stay by phone or email will take full advantage of the Profitroom CRM"
Katarzyna Ścisłowicz-Opalska
Marketing Director @
Hotel Grand Nosalowy Dwór
Featured Customers
Popularity by Segment
Size
19 | X-Small (1-9 room)
80 | Small (10-24 room)
207 | Medium (25-74 room)
264 | Large (75-199 room)
83 | X-Large (200+ room)
Country
428 | Poland
33 | United Kingdom
32 | Czech Republic
29 | South Africa
22 | Mexico
19 | Slovakia
17 | Germany
10 | Colombia
9 | United States of America
8 | Spain
6 | India
5 | Italy
4 | Ireland
4 | Finland
3 | Norway
3 | Costa Rica
2 | Romania
2 | Cyprus
2 | Canada
1 | Portugal
1 | Bahamas
1 | Namibia
1 | United Arab Emirates
1 | Nepal
1 | Estonia
1 | Turkey
1 | Morocco
1 | Slovenia
1 | Switzerland
1 | Panama
1 | Philippines
1 | New Zealand
1 | Korea, South
1 | Vietnam
1 | Bulgaria
1 | Ghana
1 | Indonesia
Type
292 | Resorts
240 | Luxury Hotels
214 | Boutiques
200 | Bed & Breakfast & Inns
158 | Airport/Conference Hotels
150 | City Center Hotels
140 | Limited Service & Budget Hotels
136 | Branded Hotels
87 | Extended Stay & Serviced Apartments
54 | Hostels
24 | RV Parks & Campgrounds
23 | Vacation Rentals & Villas
9 | Casinos
1 | Motels
Region
562 | Europe
33 | North America
32 | Africa
14 | South America
11 | Asia Pacific
2 | Middle East
1 | Oceania
1 | Central America
Category
530 | Booking Engine
362 | Channel Managers
267 | Hotel CRM & Email Marketing
254 | Website Design
42 | Digital Marketing Agencies
12 | Hotel Reservations Systems
More Products by Profitroom
Hotelier Rating
Looking for specific info?
10
Seaside Park Hotel
Sales & Marketing Manager from 200 to 499 room City Center Hotel in Leipzig (Germany)
Verified
1 days ago
The cooperation is very successful, the team responds to suggestions and requests. Profitroom implements many new products and meets the needs of consumers.
Germany
Germany
Sales & Marketing Manager
X-Large Hotel
10
Yard Resort
FD from 10 to 24 room Bed & Breakfast & Inn in Predboj (Czech Republic)
Verified
8 days ago
We are glad to work with nice people who always answer any question. clear hotel system and help with requests, thank you for Profitroom as it is.
Czech Republic
Czech Republic
FD
Small Hotel
10
Excellent professionals
Director from 100 to 199 room Limited Service & Budget Hotel in Banos de Retortillo (Spain)
Verified
8 days ago
Advanced booking engine supervised and supported by a great team of professionals. Perfect integration into the hotel website.
Spain
Spain
Director
Large Hotel
8
Very help
Revenue manager from 100 to 199 room Branded Hotel in Durban (South Africa)
Verified
9 days ago
- friendly staff- support is fast - easy to use - large selection of reports to get data required. - can use profitroom on your phone so constant access to information
South Africa
South Africa
Revenue manager
Large Hotel
9
#survey #feedback #improve #issue #resolve
GM from 25-49 room Boutique in Cape Town Central (South Africa)
Verified
9 days ago
The ease of the system and the support team that assists when, required. Aneli is amazing, well done. A real asset the team.
South Africa
South Africa
GM
Medium Hotel
9
Great product for great product for hotel management
Sales and marketing specialist from 100 to 199 room Bed & Breakfast & Inn in Swinoujscie (Poland)
Verified
9 days ago
You can upsell things, you can sell vouchers and tickets for events, booking is simple, the support is helpful in each case. Nice that you can have channel and other sellers can be connected to a profitroom, so multiple channels can be managed from one location. Simple interface for price and room availability management.
Poland
Poland
Sales and marketing specialist
Large Hotel
10
A faster and easier way to make a reservation
Sales from 25-49 room Boutique in Bela (Slovakia)
Verified
11 days ago
Facilitating the creation of reservations / payments for stays / overview of reservations, creation of a guest database, availability of accommodation capacities, interconnection of reservation channels in one place.
Slovakia
Slovakia
Sales
Medium Hotel
10
Hotel Reservations Systems
Front office manager from 25-49 room Luxury Hotel in Martin (Slovakia)
Verified
11 days ago
A comprehensive platform that is tailored for all the needs of the hotelier. With the perfect leadership from the director, to the customer sucess managers, the entire team at 1.
Slovakia
Slovakia
Front office manager
Medium Hotel
10
Great tools!!
Sales Manager from 100 to 199 room Airport/Conference Hotel in Szczawnica (Poland)
Verified
12 days ago
User friendly, great customer service and knowledgable team that actually care about their customers, it's great to work with them
Poland
Poland
Sales Manager
Large Hotel
10
Ease of Use
Club Director from 10 to 24 room Airport/Conference Hotel in Ballito (South Africa)
Verified
16 days ago
The system is easy to use, logical and has had numerous upgrades to accommodate requirements from different users since the product was launched.
South Africa
South Africa
Club Director
Small Hotel
- 1
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