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Hotelogix Rate Shopper (formerly AxisRooms)
5.0 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotelogix Rate Shopper (formerly AxisRooms)
Unranked in Rate Shopping
Get a birds eye view of pricing patterns for an entire month or viewing all available rates on an OTA of your choice
97% recommended by 283 hotels
Bell - AI powered product analyst
I analyzed all of Hotelogix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Support
Supportive
Hoteliers often praise the customer support of Hotelogix's Rate Shopping product for its exceptional availability and expertise. Account managers like Mr. Sonu Chauhan are noted for being accessible 24/7, making complex processes easier and more manageable. Kaushik Chatterjee, another support staff, receives consistent commendation for his patience, clarity in communication, and comprehensive knowledge, which ensures that all questions are thoroughly answered and problems are effectively resolved. The support team's responsiveness and ability to provide clear, knowledgeable assistance significantly enhance user experience, making the onboarding and ongoing usage of the software seamless and efficient.
Manager
11 months ago
Verified
... All good, thanks to my account manager Mr Sonu chauhan who makes all tge process easy for me and was available 24/7 with a very knowledgeable actions ...
See full reviewGeneral Manager
5 months ago
Verified
... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...
See full reviewGeneral Manager
5 months ago
Verified
... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...
See full reviewGeneral Manager
5 months ago
Verified
... Nothing great job :) nothing was to much All question answer and problems fixed by Kaushik Chatterjee. He helped me with my price manager and discounted rates. ...
See full reviewGeneral Manager
5 months ago
Verified
... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...
See full reviewAutomation
Streamlined
Hoteliers often highlight the automation capabilities of Hotelogix Rate Shopper, emphasizing its effectiveness in minimizing manual tasks. They appreciate how it efficiently automates data collection and comparison across competitive hotel rates, ultimately reducing human error and saving significant time. The tool aids in dynamic pricing strategies, adjusting room rates automatically based on market trends and demand fluctuations. By streamlining processes such as report generation and notifications, it allows hoteliers to focus more on strategic decision-making rather than operational details.
Manager
11 months ago
Verified
... All good nothing that I mentioned since everything is easy and could be done in minutes with the account mana ...
See full reviewValue
Balanced
Hoteliers often express satisfaction with the value provided by Hotelogix’s Rate Shopper product. They appreciate the balance between cost and features, noting that the product offers competitive pricing for the benefits received. Users also highlight the clarity of the pricing structure, indicating there are no hidden fees, which helps in evaluating the return on investment. Testimonials reveal that the product’s discounted rates and price management tools are particularly valued, as they contribute directly to financial efficiency. The availability of useful trials and demos is also commended, as they enable a thorough assessment of the software prior to purchase.
Manager
11 months ago
Verified
... All good nothing that I mentioned since everything is easy and could be done in minutes with the account mana ...
See full reviewGeneral Manager
5 months ago
Verified
... Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today. ...
See full reviewGeneral Manager
5 months ago
Verified
... Nothing great job :) nothing was to much All question answer and problems fixed by Kaushik Chatterjee. He helped me with my price manager and discounted rates. ...
See full reviewFunctionality
Balanced
Hoteliers often find the functionality of Hotelogix’s Rate Shopping product, Hotelogix Rate Shopper, to be highly effective and efficient. Users appreciate its core features that handle key tasks such as booking and reporting with ease. The system is reliable, without significant issues like bugs or crashes. Additionally, it offers feature completeness, providing all expected tools necessary for hotel operations. Its automation capabilities are praised for simplifying procedures like reporting, and its customization options allow users to adapt templates and workflows to better fit their specific needs.
Guest Service Agent
7 months ago
Verified
... The system is easy to use. The steps are not complicated. effective I would like to recommend other hotels to use this system. There is a good support team. ...
See full reviewUser Interface
Intuitive
Hoteliers often find the user interface of Hotelogix’s Rate Shopper product easy to navigate, with menus and features that are straightforward to locate and use. They appreciate the modern and visually appealing design, which makes the experience more engaging. The interface is noted for its responsiveness, providing quick access to desired features without lag, and its ability to work effectively on mobile devices, enhancing usability on the go. Moreover, the clarity in presenting data, graphs, and key details aids in making informed decisions. Users report that the interface is intuitive enough for first-time users, reducing the need for extensive training. However, there is a desire for more customizability to allow personalization of dashboards and widgets. Accessibility features such as screen reader support and keyboard navigation are areas that some hoteliers suggest could be improved.
Manager
11 months ago
Verified
... All good, thanks to my account manager Mr Sonu chauhan who makes all tge process easy for me and was available 24/7 with a very knowledgeable actions ...
See full reviewWhat Types of Hotels Hotelogix is Popular For
Size
48 | Large (75-199 room)
109 | Medium (25-74 room)
98 | Small (10-24 room)
26 | X-Large (200+ room)
19 | X-Small (1-9 room)
Country
126 | India
28 | Philippines
20 | United States of America
14 | Thailand
8 | United Kingdom
8 | Tanzania
7 | Saudi Arabia
7 | Canada
6 | Mexico
6 | United Arab Emirates
5 | Sri Lanka
4 | Indonesia
4 | Cambodia
4 | Laos
3 | Morocco
3 | Qatar
3 | Kenya
2 | Taiwan
2 | Malaysia
2 | Bahamas
2 | Peru
2 | Botswana
1 | Brazil
1 | Spain
1 | Argentina
1 | Azerbaijan
1 | Nigeria
1 | Honduras
1 | Lesotho
1 | Italy
1 | Maldives
1 | Egypt
1 | Ireland
1 | Mongolia
1 | Greece
1 | New Zealand
1 | Vietnam
1 | Chile
1 | Moldova
1 | France
1 | Jordan
1 | Singapore
1 | Namibia
1 | Bhutan
1 | Turks and Caicos Islands
Type
109 | Bed & Breakfast & Inns
132 | Boutiques
57 | Branded Hotels
1 | Casinos
75 | City Center Hotels
74 | Airport/Conference Hotels
21 | Extended Stay & Serviced Apartments
16 | Hostels
67 | Limited Service & Budget Hotels
108 | Luxury Hotels
8 | Motels
105 | Resorts
6 | RV Parks & Campgrounds
14 | Vacation Rentals & Villas
Region
33 | North America
14 | Europe
195 | Asia Pacific
1 | Oceania
18 | Middle East
6 | South America
3 | Central America
19 | Africa
Category
82 | Channel Managers
62 | Booking Engine
29 | Revenue Management Systems
218 | Property Management Systems
139 | Hotel Management Software
6 | Rate Shopping
Didn’t find what you were looking for?
What is Hotelogix?
Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees
Hotelogix Rate Shopper (formerly AxisRooms) is a comprehensive rate shopping and market intelligence tool designed to empower hotels and lodging businesses. This revenue management system enables properties to monitor competitors' rates in real-time across multiple online channels, helping them make informed pricing decisions. By providing granular market insights and data analytics, Hotelogix Rate Shopper helps optimize pricing strategies, ensuring maximum revenue and competitive positioning. Its intuitive interface and actionable intelligence seamlessly integrate into existing business operations, making it an essential tool for hoteliers looking to enhance revenue management and operational efficiency.
Capabilities
Hotelogix doesn’t have any benefits or use cases available
Features
Competitor Tracking & Benchmarking
4/5 features
Parity Monitoring
4/5 features
Data Granularity
4/5 features
Performance Reporting & Analytics
4/5 features
Other
0/1 features
Hotelogix Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, Hotelogix Rate Shopper (formerly AxisRooms) is the #19 most trending product in the Rate Shopping category (out of 34) and the #949 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Hotelogix Pricing
Pricing Available By Request
Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelogix Case Studies
References
"Amazing Cloud based PMS system for hotels. Do the demo with one of their consultants and see how easy it is to install. Ask them all the information you should prepare before hand so when it comes time to switch over from your old PMS to Hotelogix, the process can be really quick and hassle free. Pros Having worked with server based PMS systems my whole career, I did extensive research and found Hotelogix to be the best in class cloud based PMS system which is easy to use, they have great customer service with 24x7 chat in various languages. As I started my own hotel company and installed Hotelogix for 2 of my hotels, it was as easy as several clicks to get it up & running and channel integration to OTAs is also very quick so my hotels began receiving bookings directly into the PMS immediately. Cons The phone app is a good start but needs to be able to offer all the facilities of the web option. the app is limiting and they charge extra to use it which doesn't make sense. It should be bundled with the overall package. Likelihood to Recommend 5/5 Return on Investment (ROI) 4/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
Omar Khoso Carrera
General Manager Sales and Marketing @
Gromaxx Hotel Management LLC
"Pros I can not count the advantages of Using Hotelogix PMS, but we can brief it. Our hotel group has 10 Hotels and we still growing, and advise all of our partners to use Hotelogix for a number of reasons including: - Easy to use - Smart of Auto assign the rooms - Smart of giving overbooking alerts - Billing, POS, easy to set up, and linked with your software as well - Amazing support: Best thing is when you send a request to tech Support Team, within a Min. they reply (NOT Auto reply) second e-mail after another few Min. with solution Online support is 24/7 - easy to be integrated with 100s of Channel managers Usage: Daily Customer Since: 2016 Previously used: We used NightsBridge for one year, but was a big mess, as its offline , and you need to manually Snyc. Cons No dislikes to report. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
Ayman Salem
Sales, and Marketing Our Zanzibar Group @
"Pros The customer service is the best. Never need to wait for responses and can trust they will work on whatever issue you have! Cons It takes time to implement integration with new software. Overall we have been able to get around this and have things done quick, this problem seems like a thing of the past. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 4.5/5 Ease of Use 5/5 Implementation/Onboarding 5/5"
Matthew Werner
VP of Hotel Operations @
Hotel Plaza Boulevard
"I have worked with Axis team for over 6 months, and I appreciate their immediate response to any matter. Further, the system is a user friendly one with many KPIs. Hoping to continue the same service throughout."
Nishi Ratnayake
Asst Manager ECommerce @
Galadari Hotel
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor and overall reservation costs. Hotelogix has also helped us conquer the overbooking problem. Their support team is always present and happy to help us out, regardless of what the issue is, or what time it is!"
Brian Coleman
General Manager @
The Biltmore Greensboro Hotel
"Hotelogix helps us give a more personal and speedy service...We only operated on one workstation, so busy check-ins were a nightmare. But, with Hotelogix, I can even use my smart phone to express check in clients if my two workstations are busy."
Ian Jackson
General Manager @
The Southcliff Hotel
"We wanted to move on to a cloud based, simple and agile solution with round the clock support system. The PMS has helped us get easy access to our business data anytime, from anywhere, and has saved on our IT infrastructure costs."
Amin Jamal
Owner @
REGENCY GRAND SUITES
"Subscription-based model of Hotelogix has helped in their rapid expansion. In the absence of a subscription-based model, such growth would not have been possible as one-time cost model like on-premise is expensive as compared to cloud. Thanks to Hotelogix, our operations have become very cost-effective and real-time."
Rei Matsuda
CEO @
Kokotel Bangkok Dheva Thonglor
Featured Customers
More Products by Hotelogix
Hotelier Rating
Looking for specific info?
10
Price manager
General Manager from 10 to 24 room Bed & Breakfast & Inn in Lyndhurst (United Kingdom)
Verified
5 months ago
Kaushik Chatterjee was very helpful. He spoke slow so i could understand what he was saying. He was very polite and knew all the answers I asked him. Thank you Kaushik for your help today.
United Kingdom
United Kingdom
General Manager
Small Hotel
10
Kamala Beach Estate Resort,Summer
Guest Service Agent from 1 to 4 room Bed & Breakfast & Inn in Tambon Kamala (Thailand)
Verified
7 months ago
The system is easy to use. The steps are not complicated. effective I would like to recommend other hotels to use this system. There is a good support team.
Thailand
Thailand
Guest Service Agent
X-Small Hotel
10
Super fast and convenient service
Manager from 10 to 24 room Bed & Breakfast & Inn in Amman (Jordan)
Verified
11 months ago
All good, thanks to my account manager Mr Sonu chauhan who makes all tge process easy for me and was available 24/7 with a very knowledgeable actions
Jordan
Jordan
Manager
Small Hotel
10
Five/6 HotelSplendour
Front Desk from 50-74 room Boutique in Singapore (Singapore)
Verified
14 months ago
For The customer service and the system is very smooth and they manage to upgrade the system which really impressive.
Singapore
Singapore
Front Desk
Medium Hotel
10
Easy to work
Corporate Housekeeper from 50-74 room Hostel in Badrinath (India)
Verified
17 months ago
The software is very easy to work with. We can access it from anywhere. It's time-saving and the online chat makes it problem-solving.
India
India
Corporate Housekeeper
Medium Hotel
10
Incredibly efficient and User friendly (hotel royal orchid jaipur)
Duty Manager from 100 to 199 room Boutique in Jaipur (India)
Verified
18 months ago
I had a fantastic experience with the property management system! From the initial setup to ongoing support, this system has proven to be incredibly efficient and user-friendly. It streamlines operations, making it easy to manage multiple properties seamlessly. The automated features have saved me both time and money, allowing me to focus o...
India
India
Duty Manager
Large Hotel
- 1
It looks like Hotelogix is not recommended by any hotels
Check out the top 10 most recommended Hotelogix alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
Showing all answers to: "What does this product or service do well?"
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
It is cloud-based, it has the Automated coaching engine which makes it easy to train users. It has a lot if integrations that makes it an all in one solution. It integrates to most 3rd party applications.
Question:
What differentiates this product or service from the competition?
Answer:
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Showing all answers to: "What differentiates this product or service from the competition?"
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Very good tech support. There are numerous reports that can be downloaded to help with analytics. You can also request the tech support to customize reports according to the company's requirements. Very quick to respond to service requests.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
The product is suitable for small to big enterprise and has a range of products to offer for the hotel's operational needs. The tech support is very strong and efficient. The ACE is very useful and handy.
Recommended by
Manish Kumar
Hospitality Instructor
@
Western Community College
Kharla Luneta
Group Genera Manager
@
Enable Hospitality, inc
Manish Kumar
Hospitality Instructor
@
Western Community College
Kharla Luneta
Group Genera Manager
@
Enable Hospitality, inc
Are you a consultant or vendor that recommends Hotelogix?
Leave a recommendation
News
Hotelogix
1 year ago
Philippines' Enable Hospitality Adopts Hotelogix to Manage Group Operations Centrally
Hotelogix
2 years ago
How Philippines-based Millennial Resorts Centralizes Control Over Multi-property Operations and Boosts Package Revenue with Hotelogix
Hotelogix
2 years ago
Biltmore Greensboro Hotel, USA, enjoys 40% increase in both revenue and direct bookings with Hotelogix.
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Support
Unverified
Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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