Commercial Controller

2 months ago

Verified

... -Usabitily -More friendly settings -Templates -More alternatives when facing problems -Proactivity -Many websites are giving problems or blocking ...

Commercial Controller

2 months ago

Verified

... -Usabitily -More friendly settings -Templates -More alternatives when facing problems -Proactivity -Many websites are giving problems or blocking ...

Commercial Controller

2 months ago

Verified

... -Usabitily -More friendly settings -Templates -More alternatives when facing problems -Proactivity -Many websites are giving problems or blocking ...

Revenue Manager

1 months ago

Verified

... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other Channel managers. The support system is amazingly ...

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative ...

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy ...

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

Online Distribution

2 months ago

Verified

... => Continue to develop innovation in order to compete with your competitors => Great support from your team please continues to be maintained. ...

Revenue Manager

1 months ago

Verified

... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...

Senior Executive-Quality

2 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

Manager

1 months ago

Verified

... User friendly Ability to schedule the report Closed User Group rate shopping functionality ( Member rate/Mobile rate) Rate level filter by channel/discount groups ...

Manager

1 months ago

Verified

... The option to view Closed user group discount slabs on competition Hotels (Genius10/15% etc) Option to Shop the rate by Point of sale Demand Indication for the City ( Daily/weekly view) ...

Management Assistant

17 days ago

Verified

... Good support and regular feedback meetings with Andrea from My Hotel Shop. Our inputs are successfully combined with your experience and implemented. ...

Management Assistant

17 days ago

Verified

... Good support and regular feedback meetings with Andrea from My Hotel Shop. Our inputs are successfully combined with your experience and implemented. ...

CEO & Manager

1 months ago

Verified

... Support online available 24/7 - live chat not robot who is always willing to help as possible with follow up. ...

Market Leader Revenue Management All-Inclusive CALA Marriott International

2 months ago

Verified

... I appreciate the evolution and ease of use of RateGain's rate shopping tool. Rate shopping tools are essential for businesses in the hospitality industry to stay competitive and optimize pricing strategies. Being able to access your comp set's pricing information within the dashboard and obtaining a quick price snapshot by hovering over the calendar view can indeed be very valuable features. These features can help you make informed pricing decisions and adjust your rates accordingly to stay competitive in the market. RateGain's commitment to continuous improvement and user-friendly interfaces is certainly a positive aspect for businesses that rely on their tools for revenue management and pricing strategies. As technology and competition continue to evolve in the hospitality sector, having access to such tools can give you a competitive edge and help you maximize your revenue. It's essential to stay updated with the latest features and capabilities of rate shopping tools to make the most out of them and adapt to changing market conditions. Excellent customer service is a crucial aspect of any software or service, and RateGain has a responsive and helpful support team. Having a support team that is readily available through chat ...

SVP Revenue

1 months ago

Verified

... I've really appreciate Rate Gain's rate shopping service. It provides us with exactly the data that we need, exactly when we need it. The company is quick to respond when we have issues and makes sure they get it right when there is a problem ...

E-commerce

2 months ago

Verified

... Rate ...

Assistant Revenue Optimization Manager

1 months ago

Verified

... The data are well presented and easy to understand so there is nothing much I can suggest to improve on. There was just a period when they were not able to capture our website rates, but that has been properly ...

Assistant Revenue Optimization Manager

1 months ago

Verified

... The data are well presented and easy to understand so there is nothing much I can suggest to improve on. There was just a period when they were not able to capture our website rates, but that has been properly and urgently ...

Director of Sales Marketing

2 months ago

Verified

... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...

Reservation Executive

2 months ago

Verified

... Rate Gain is very user friendly and when we want to amend the rates we can do and the BDM and rate gain staff are we kind and they are always ready to help any time. ...

Reservation Executive

2 months ago

Verified

... Rate Gain is very user friendly and when we want to amend the rates we can do and the BDM and rate gain staff are we kind and they are always ready to help any time. ...

Reservation Executive

2 months ago

Verified

... Rate Gain is very user friendly and when we want to amend the rates we can do and the BDM and rate gain staff are we kind and they are always ready to help any time. ...

Reservations Supervisor

1 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

Reservations Supervisor

1 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

Reservations Supervisor

1 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

Reservations Supervisor

1 months ago

Verified

... They have been very supportive and encouraging every step of the way and I don't see anything that could be improved. ...

Reservations Supervisor

1 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

Reservations Supervisor

1 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

Reservations Supervisor

1 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with new ways of working and trying to make ...

Reservations Supervisor

1 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

Director of Revenue Management

1 months ago

Verified

... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...

Director of Revenue Management

1 months ago

Verified

... Not written by me- thanks for giving me a chance to update the review ...

Director of Revenue Management

1 months ago

Verified

... Not written by me- thanks for giving me a chance to update the review ...

Director of Revenue Management

1 months ago

Verified

... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...

Director of Revenue Management

1 months ago

Verified

... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...

Director of Revenue Management

1 months ago

Verified

... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...

Reservation Manager

1 months ago

Verified

... In general,I can say that my favorite channel Manager. I cay that the team they are all very helpful, easily to approach and they are all professionals. They action to resolved the issues on the ...

Reservation Manager

1 months ago

Verified

... In general,I can say that my favorite channel Manager. I cay that the team they are all very helpful, easily to approach and they are all professionals. They action to resolved the issues on the ...

Associate Director of Revenue

1 months ago

Verified

... Support from the RateGain Customer Success team, Analytical Dashboard, Easy to push rates & inventory, extensive rate shopping data, parity report. ...

Manager

1 months ago

Verified

... Ease to access & very helpful very supportive team via chat also, optima gives required information. ...

Sales manager

1 months ago

Verified

... The support team in Indonesia that helpful for my question and request. The product itself is reliable and easy to use ...

Front Office Manager

1 months ago

Verified

... Being using the channel manager since 2019, and so far the system working well. there is a migration to new system of RateGain on this year as well. ...

Cluster Revenue Manager

1 months ago

Verified

... Simplifying the user interface can improve user experience, particularly for new users. A more intuitive layout, customizable dashboards, and more comprehensive tutorials could help users navigate the platform more easily. Expanding integration with more Property Management Systems (PMS) and other third-party software can provide users with a smoother workflow and reduce manual data entry. Enhancing data analytics and reporting features can offer deeper insights into performance metrics. Users could benefit from more customizable reports and real-time analytics to help inform pricing strategies. Increasing automation options for pricing updates and inventory management could save users time and reduce the likelihood of errors. Implementing more intelligent pricing algorithms that adjust based on demand forecasts could also be beneficial. Improving the mobile interface or developing a dedicated mobile app would allow users to manage their channels on the go effectively. Enhancing customer support options, such as live chat or 24/7 availability, can improve user satisfaction and help resolve issues more efficiently. Providing more comprehensive training modules or webinars ...

Assitant Reservation Manager

1 months ago

Verified

... The system is easy to use, the Indonesia local support is ready and helpful. some of the test booking is helping the hotel maintain our website parity score. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... Excellent Collaborators! ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is quick to act, but can perhaps provide more updates proactively. Consider scheduling more regular project reviews with clients. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is quick to act, but can perhaps provide more updates proactively. Consider scheduling more regular project reviews with clients. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is quick to act, but can perhaps provide more updates proactively. Consider scheduling more regular project reviews with clients. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

Assistant Director of Revenue

22 days ago

Verified

... In the help tool, there should be screen share option, so that we can solve the problem ,by discussing it to the customer service agent and telephone service at the same time, it is the solution to 60% of the problems, all issues will be solved there itself!! Instead of case ...

Rec

16 days ago

Verified

... Products: very intelligent and for the Team and customer service: prompt reply to and a faster response along with professional resolving for the problem. ...

Villa Manager

15 days ago

Verified

... The rate shopping feature in this Channel Manager has completely transformed how I approach pricing for our property. It allows me to easily compare our rate across multiple booking channels in ...

ecommerce

14 days ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

Commercial Controller

2 months ago

Verified

... Data: quantity and quality We can program the report generation any day at any time, so we can collect weekend-rates and detect price changes. ...

Revenue Manager

1 months ago

Verified

... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...

Reservation Manager

2 months ago

Verified

... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...

Revenue Analyst

1 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

Revenue Analyst

1 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

Senior Executive-Quality

2 months ago

Verified

... Automated Inventory Management ...

Senior Executive-Quality

2 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

Senior Executive-Quality

2 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

Senior Executive-Quality

2 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

Manager

1 months ago

Verified

... User friendly Ability to schedule the report Closed User Group rate shopping functionality ( Member rate/Mobile rate) Rate level filter by channel/discount groups ...

E-commerce

2 months ago

Verified

... I recommend to pull a rate in real time in on-demand report because now I get a report rate with last update about mid-night ...

Assistant Revenue Optimization Manager

1 months ago

Verified

... Optima has helped us a lot in keeping track of our competitor's rates and occupancy and eventually helping us decide on our next strategies. It has also helped us save a lot of time and effort in checking ...

Assistant Revenue Optimization Manager

1 months ago

Verified

... Optima has helped us a lot in keeping track of our competitor's rates and occupancy and eventually helping us decide on our next strategies. It has also helped us save a lot of time and effort in check ...

Director of Sales Marketing

2 months ago

Verified

... We can't imagine managing our dynamic rate in the hotel without RateGain's Hotel RateShopping tools name Optma. It streamlines our online compset pricing strategies, and the benefits in revenue ...

Ecommerce Manager

1 months ago

Verified

... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or ...

Ecommerce Manager

1 months ago

Verified

... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or inventory are quickly reflected across all connected channels, which is crucial in today’s fast-paced booking environment. The interface is intuitive, making it easy to navigate without much training. Overall, RateGain has perfectly met my expectations with its efficiency and ease of use. There’s nothing I would suggest for improvement at this point – it’s a solid solution that works seamlessly ...

Revenue Manager

1 months ago

Verified

... If we get a feature to Push promotion to all OTAs aggregator from rate gain then it will be more efficient. ...

Sales manager

1 months ago

Verified

... Some area can be improved such as the speed of the update, some mapping process that sometimes confusing. The rest is good. ...

Business Development Manager

1 months ago

Verified

... Integration Flexibility: Enhancing compatibility with more third-party systems could make it easier for businesses to adopt. Speed of Data Updates: Faster real-time updates on rates and market trends ...

Assitant Reservation Manager

1 months ago

Verified

... The system is easy to use, the Indonesia local support is ready and helpful. some of the test booking is helping the hotel maintain our website parity score. ...

Commercial Controller

2 months ago

Verified

... -Usabitily -More friendly settings -Templates -More alternatives when facing problems -Proactivity -Many websites are giving problems or blocking ...

Commercial Controller

2 months ago

Verified

... -Usabitily -More friendly settings -Templates -More alternatives when facing problems -Proactivity -Many websites are giving problems or blocking ...

Revenue Manager

1 months ago

Verified

... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...

Revenue Manager

1 months ago

Verified

... The one stop solution for complete Revenue Optimization ...

Reservation Manager

2 months ago

Verified

... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy with them. Already worked upon the improvement provided, So as of now nothing that comes to my mind. To have more options at the chain level for enterprise ...

2 months ago

Verified

... Amazing company that innovates and forms great partnerships ...

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

Revenue Analyst

1 months ago

Verified

... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference happening in other ...

Management Assistant

17 days ago

Verified

... Good support and regular feedback meetings with Andrea from My Hotel Shop. Our inputs are successfully combined with your experience and implemented. ...

Revenue Manager

2 months ago

Verified

... I use the filters in the rate shopping tool a lot to focus on what is important at that moment - whether a specific channel, property set or room type. the information is always accurate and timely. ...

SVP Revenue

1 months ago

Verified

... I would like to see a more intuitive service and GUI for when we are adding new properties to a competitor set. The ability to see where these properties are on a map would be a huge upgrade. ...

REVENUE MANAGER

2 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier analyze to solve those issue ...

REVENUE MANAGER

2 months ago

Verified

... Please improve the fast response as technical support in rategain. Full helping us when the issue integrations and synchronize happened. Get more advice and suggestions how to use and operate RZ ...

REVENUE MANAGER

2 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier analyze to solve those issue ...

Director of Sales Marketing

2 months ago

Verified

... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...

Reservation Manager

1 months ago

Verified

... While RateGain performs exceptionally well, there is room for enhancement in the platform's integration speed and response time during peak usage. A more streamlined onboarding process for new OTAs ...

Reservation Manager

1 months ago

Verified

... While RateGain performs exceptionally well, there is room for enhancement in the platform's integration speed and response time during peak usage. A more streamlined onboarding process for new OTAs ...

Business Development Manager

1 months ago

Verified

... Integration Flexibility: Enhancing compatibility with more third-party systems could make it easier for businesses to adopt. Speed of Data Updates: Faster real-time updates on rates and market trends ...

Business Development Manager

1 months ago

Verified

... Integration Flexibility: Enhancing compatibility with more third-party systems could make it easier for businesses to adopt. Speed of Data Updates: Faster real-time updates on rates and market trends ...

Revenue Manager

1 months ago

Verified

... Expanding integration options with additional Property Management Systems could further enhance the platform's versatility and usability Expanding integration options with additional Property ...

ecommerce

14 days ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

ecommerce

14 days ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

ecommerce

14 days ago

Verified

... The IP address of the rate shopping tools, improve with domestic IP could be better. some website rate is also not shown yet on the resort since its not fully supported. ...

ecommerce

14 days ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

ecommerce

14 days ago

Verified

... The IP address of the rate shopping tools, improve with domestic IP could be better. some website rate is also not shown yet on the resort since its not fully supported. ...

Commercial Controller

2 months ago

Verified

... Data: quantity and quality ...

Reservation Manager

2 months ago

Verified

... Perfect tool to obtain growth ...

Reservation Manager

2 months ago

Verified

... Perfect tool to obtain growth and strategic pricing keeping in mind the right market mix ...

Reservation Manager

2 months ago

Verified

... Perfect tool to obtain growth and strategic pricing keeping in mind the right market mix ...

Revenue Manager

1 months ago

Verified

... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...

Revenue Manager

1 months ago

Verified

... The one stop solution for complete Revenue Optimization ...

Revenue Manager

1 months ago

Verified

... The one stop solution for complete Revenue Optimization ...

Reservation Manager

2 months ago

Verified

... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...

Reservation Manager

2 months ago

Verified

... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...

Reservation Manager

2 months ago

Verified

... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...

Reservation Manager

2 months ago

Verified

... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...

2 months ago

Verified

... Amazing company that innovates and forms great partnerships ...

2 months ago

Verified

... Amazing company that innovates and forms great partnerships ...

Online Distribution

2 months ago

Verified

... => RateGain channel manager can help accelerate the distribution of rates and allotment accurately, besides that RateGain is quite easy in the process of mapping rooms. =>If you want to monitor ...

Online Distribution

2 months ago

Verified

... => RateGain channel manager can help accelerate the distribution of rates and allotment accurately, besides that RateGain is quite easy in the process of mapping rooms. =>If you want to monitor your competitor's ...

Online Distribution

2 months ago

Verified

... => RateGain channel manager can help accelerate the distribution of rates and allotment accurately, besides that RateGain is quite easy in the process of mapping rooms. =>If you want to monitor ...

Online Distribution

2 months ago

Verified

... => RateGain channel manager can help accelerate the distribution of rates and allotment accurately, besides that RateGain is quite easy in the process of mapping rooms. =>If you want to monitor ...

Revenue Manager

1 months ago

Verified

... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...

Revenue Analyst

1 months ago

Verified

... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference ...

Senior Executive-Quality

2 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

Senior Executive-Quality

2 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

Manager

1 months ago

Verified

... Optima has been a vital component of our pricing ...

Revenue Manager

1 months ago

Verified

... The "narratives" feature is the best, where we can set pricing alerts for any discrepancies or fluctuations in rates. Very helpful to be proactive ...

Revenue Manager

1 months ago

Verified

... Wholesome product for rate comparison ...

Director of Revenue

2 months ago

Verified

... Very Intellectual Tool, Rate Shopping, Market Intelligence, Market Demand, and comparison against the primary and secondary competition. #rate #compare #compset #intelligence #market ...

Market Leader Revenue Management All-Inclusive CALA Marriott International

2 months ago

Verified

... I appreciate the evolution and ease of use of RateGain's rate shopping tool. Rate shopping tools are essential for businesses in the hospitality industry to stay competitive and optimize pricing strategies. Being able to access ...

Market Leader Revenue Management All-Inclusive CALA Marriott International

2 months ago

Verified

... RateGain's commitment to continuous improvement is one of their strengths. I will just encourage them to continue enhancing their products. It's great to see that RateGain is committed to continually improve their products. Such dedication to innovation and enhancement is key ...

Market Leader Revenue Management All-Inclusive CALA Marriott International

2 months ago

Verified

... RateGain's commitment to continuous improvement is one of their strengths. I will just encourage them to continue enhancing their products. It's great to see that RateGain is committed to continually ...

Assistant Revenue Optimization Manager

1 months ago

Verified

... Optima has helped us a lot in keeping track of our competitor's rates and occupancy and eventually helping us decide on our next strategies. It has also helped us save a lot of time and effort in ...

REVENUE MANAGER

2 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...

REVENUE MANAGER

2 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...

REVENUE MANAGER

2 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...

REVENUE MANAGER

2 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...

Director of Sales Marketing

2 months ago

Verified

... We can't imagine managing our dynamic rate in the hotel without RateGain's Hotel RateShopping tools name Optma. It streamlines our online compset pricing strategies, and the benefits in revenue ...

Ecommerce Manager

1 months ago

Verified

... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or inventory are quickly reflected across all connected channels, which is crucial in today’s fast-paced booking environment. The interface is intuitive, making it easy to navigate without much training. Overall, RateGain has perfectly met my expectations with its efficiency and ease of use. There’s nothing I would suggest for improvement at this point – it’s a solid solution that works seamlessly ...

Reservations Supervisor

1 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

Reservations Supervisor

1 months ago

Verified

... Efficiency and punctuality are hallmarks of their service. ...

Director of Revenue Management

1 months ago

Verified

... A previous market manager wrote this review and asked me to publish it under my name. I have never used your products or do not intend to. Please stop bothering me with your endless review reports. ...

Associate Director of Revenue

1 months ago

Verified

... Support from the RateGain Customer Success team, Analytical Dashboard, Easy to push rates & inventory, extensive rate shopping data, parity report. ...

Revenue Manager

1 months ago

Verified

... Maximum OTAs easy connectivity, easy rate and inventory management, reputation management, Easy comp set analysis with rate shopper feature. One stop solution. ...

Manager

1 months ago

Verified

... Ease to access & very helpful very supportive team via chat also, optima gives required information. ...

QMR Supervisor

1 months ago

Verified

... Payment with local currency, faster connection, more reliable connection, more features, more complete reports, #channel #distribution #optimize #reporting #rate #compare #compset #intelligence ...

Front Office Manager

1 months ago

Verified

... A Top Performer in Channel Management and Rate Shopping ...

Front Office Manager

1 months ago

Verified

... RateGain continues to excel as a leading solution for channel management and rate shopping, delivering exceptional performance for the hospitality industry. Its comprehensive platform ensures ...

Front Office Manager

1 months ago

Verified

... RateGain continues to excel as a leading solution for channel management and rate shopping, delivering exceptional performance for the hospitality industry. Its comprehensive platform ensures seamless rate distribution across multiple online travel agents (OTAs) and booking channels, optimizing visibility and revenue opportunities. The tool’s rate shopping capabilities provide accurate, real-time competitor pricing insights, empowering hoteliers to make informed decisions and maintain competitive ...

Front Office Manager

1 months ago

Verified

... RateGain continues to excel as a leading solution for channel management and rate shopping, delivering exceptional performance for the hospitality industry. Its comprehensive platform ensures seamless rate distribution across multiple online travel agents (OTAs) and booking channels, optimizing visibility and revenue opportunities. The tool’s rate shopping capabilities provide accurate, real-time competitor pricing insights ...

Reservation Manager

1 months ago

Verified

... While RateGain performs exceptionally well, there is room for enhancement in the platform's integration speed and response time during peak usage. A more streamlined onboarding process for new OTAs and additional training resources, such as webinars or detailed tutorials, could further simplify the user experience. Expanding features like dynamic ...

Reservation Manager

1 months ago

Verified

... RateGain stands out as a top-tier tool for channel management and rate shopping, providing seamless connectivity to multiple OTAs and offering real-time rate intelligence. Its intuitive dashboard, detailed analytics, and reliable performance ensure easy monitoring and optimization of hotel pricing strategies. The platform has been instrumental in maximizing revenue by keeping ...

Sales manager

1 months ago

Verified

... The support team in Indonesia that helpful for my question and request. The product itself is reliable and easy to use ...

Front Office Manager

1 months ago

Verified

... Rategain is one of longest partner while using Channel Manager ...

Business Development Manager

1 months ago

Verified

... Integration Flexibility: Enhancing compatibility with more third-party systems could make it easier for businesses to adopt. Speed of Data Updates: Faster real-time updates on rates and market trends would improve decision-making. User Interface: Simplifying the interface further can enhance usability for non-technical users. Scalability for Smaller Businesses: Offering more affordable solutions or features tailored to smaller enterprises could broaden ...

Business Development Manager

1 months ago

Verified

... Business Highlight ...

Reservation Manager

1 months ago

Verified

... Have been using RateGain since 2017, the product itself is quiet user friendly and easy to navigate. Plus point is their customer service, they always give their 100% and deliver best results ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

Assistant Director of Revenue

22 days ago

Verified

... Rezgain is user friendly and cost effectiveness ...

Duty Manager

22 days ago

Verified

... We have been utilizing the services for several years, and everything has been excellent thus far. The only aspect that could be enhanced is the delivery time after the rates are revised. ...

ecommerce

14 days ago

Verified

... Simple yet informative ...

Commercial Controller

2 months ago

Verified

... Data: quantity and quality We can program the report generation any day at any time, so we can collect weekend-rates and detect price changes. ...

Commercial Controller

2 months ago

Verified

... -Usabitily -More friendly settings -Templates -More alternatives when facing problems -Proactivity -Many websites are giving problems or blocking ...

Reservation Manager

2 months ago

Verified

... --All stars to them, I would just perfect tool to work on They continuously work on their tool to keep them updated as per business requirement. ...

Revenue Manager

1 months ago

Verified

... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...

Revenue Manager

1 months ago

Verified

... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy with them. Already worked upon the improvement ...

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other Channel managers. The support system is amazingly excellent. The tool provides transparency ...

Team Lead

2 months ago

Verified

... The tech team can be more proactive rather than being reactive, just few times. Issues happen everywhere but it's always good to have a proactive approach. ...

Revenue Manager

1 months ago

Verified

... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...

Revenue Analyst

1 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

Revenue Analyst

1 months ago

Verified

... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference ...

Revenue Analyst

1 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

Revenue Analyst

1 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

Revenue Analyst

1 months ago

Verified

... Buzz reports helps identify parity breaches and cache excel files helps identify screenshots of rate shopping which is very useful. Event calendar helps identify all MICE events and conference ...

Revenue Analyst

1 months ago

Verified

... Rate shopping tool smart view along with Buzz reports makes my life easy ! ...

Senior Executive-Quality

2 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

Senior Executive-Quality

2 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

Senior Executive-Quality

2 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

Senior Executive-Quality

2 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

Senior Executive-Quality

2 months ago

Verified

... * Server is little bit slow while pushing ARI , it could be more faster. * Auto Deletion of duplicates room code entry on ARI Sheet. ...

Senior Executive-Quality

2 months ago

Verified

... Automated Inventory Management ...

Manager

1 months ago

Verified

... User friendly Ability to schedule the report Closed User Group rate shopping functionality ( Member rate/Mobile rate) Rate level filter by channel/discount groups ...

Manager

1 months ago

Verified

... The option to view Closed user group discount slabs on competition Hotels (Genius10/15% etc) Option to Shop the rate by Point of sale Demand Indication for the City ( Daily/weekly view) ...

Manager

1 months ago

Verified

... The option to view Closed user group discount slabs on competition Hotels (Genius10/15% etc) Option to Shop the rate by Point of sale Demand Indication for the City ( Daily/weekly view) ...

Manager

1 months ago

Verified

... User friendly Ability to schedule the report Closed User Group rate shopping functionality ( Member rate/Mobile rate) Rate level filter by channel/discount groups ...

Manager

1 months ago

Verified

... User friendly Ability to schedule the report Closed User Group rate shopping functionality ( Member rate/Mobile rate) Rate level filter by channel/discount groups ...

Manager

1 months ago

Verified

... User friendly Ability to schedule the report Closed User Group rate shopping functionality ( Member rate/Mobile rate) Rate level filter by channel/discount groups ...

Manager

1 months ago

Verified

... User friendly Ability to schedule the report Closed User Group rate shopping functionality ( Member rate/Mobile rate) Rate level filter by channel/discount groups ...

Manager

1 months ago

Verified

... User friendly Ability to schedule the report Closed User Group rate shopping functionality ( Member rate/Mobile rate) Rate level filter by channel/discount groups ...

Management Assistant

17 days ago

Verified

... Good support and regular feedback meetings with Andrea from My Hotel Shop. Our inputs are successfully combined with your experience and implemented. ...

CEO & Manager

1 months ago

Verified

... Smart Tools. ...

CEO & Manager

1 months ago

Verified

... Smarter options for channel manager with some extra functionality as per request and needs of users - mobile applications for the tools. ...

CEO & Manager

1 months ago

Verified

... Smarter options for channel manager with some extra functionality as per request and needs of users - mobile applications for the tools. ...

Revenue Manager

1 months ago

Verified

... The "narratives" feature is the best, where we can set pricing alerts for any discrepancies or fluctuations in rates. Very helpful to be proactive ...

Director of Revenue

2 months ago

Verified

... Very Intellectual Tool, Rate Shopping, Market Intelligence, Market Demand, and comparison against the primary and secondary competition. #rate #compare #compset #intelligence #market ...

Director of Revenue

2 months ago

Verified

... Very Intellectual Tool, Rate Shopping, Market Intelligence, Market Demand, and comparison against the primary and secondary competition. #rate #compare #compset #intelligence #market ...

Director of Revenue

2 months ago

Verified

... Very Intellectual Tool, Rate Shopping, Market Intelligence, Market Demand, and comparison against the primary and secondary competition. #rate #compare #compset #intelligence #market ...

Director of Revenue

2 months ago

Verified

... Very Intellectual Tool, Rate Shopping, Market Intelligence, Market Demand, and comparison against the primary and secondary competition. #rate #compare #compset #intelligence #market ...

Market Leader Revenue Management All-Inclusive CALA Marriott International

2 months ago

Verified

... I appreciate the evolution and ease of use of RateGain's rate shopping tool. Rate shopping tools are essential for businesses in the hospitality industry to stay competitive and optimize pricing strategies. Being able to access your comp set's pricing information within the dashboard and obtaining a quick ...

Market Leader Revenue Management All-Inclusive CALA Marriott International

2 months ago

Verified

... I appreciate the evolution and ease of use of RateGain's rate shopping tool. Rate shopping tools are essential for businesses in the hospitality industry to stay competitive and optimize pricing strategies. Being able to access your comp set's pricing information within the dashboard and obtaining a quick price ...

SVP Revenue

1 months ago

Verified

... I would like to see a more intuitive service and GUI for when we are adding new properties to a competitor set. The ability to see where these properties are on a map would be a huge upgrade. ...

SVP Revenue

1 months ago

Verified

... I would like to see a more intuitive service and GUI for when we are adding new properties to a competitor set. The ability to see where these properties are on a map would be a huge upgrade. ...

E-commerce

2 months ago

Verified

... Rate ...

Assistant Revenue Optimization Manager

1 months ago

Verified

... Optima has helped us a lot in keeping track of our competitor's rates and occupancy and eventually helping us decide on our next strategies. It has also helped us save a lot of time and effort in ...

Assistant Revenue Optimization Manager

1 months ago

Verified

... Optima has helped us a lot in keeping track of our competitor's rates and occupancy and eventually helping us decide on our next strategies. It has also helped us save a lot of time and effort in ...

REVENUE MANAGER

2 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...

REVENUE MANAGER

2 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...

REVENUE MANAGER

2 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...

REVENUE MANAGER

2 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from ...

REVENUE MANAGER

2 months ago

Verified

... As Channel Manager, RZ has provided completed data when we distribute to online channels. There are completed informations and report when the progress get success or failure, so we can easier ...

REVENUE MANAGER

2 months ago

Verified

... Optima as rate shopper, we can keep parity on track our rates was distributed to channels. If there any mistaken and issue (assorb, leaking rates from another channels, B2B or something else), from the data and figures show up from Rategain. It Easy to analyze and fix those problem. Rate Parity, show the clear ...

Director of Sales Marketing

2 months ago

Verified

... We can't imagine managing our dynamic rate in the hotel without RateGain's Hotel RateShopping tools name Optma. It streamlines our online compset pricing strategies, and the benefits in revenue ...

Director of Sales Marketing

2 months ago

Verified

... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...

Director of Sales Marketing

2 months ago

Verified

... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...

Director of Sales Marketing

2 months ago

Verified

... the refresh time for each report should be more faster. Some channel many time not appear in the report. need some help for the data correction ...

Reservation Officer

1 months ago

Verified

... Comprehensive data coverage: Provides data on a wide range of online platforms and competitors, giving you a complete picture of the market. Realtime updates: Ensures you have access to the latest market data to make informed pricing decisions. Advanced features: Offers unique features like mobile and member ...

Reservation Officer

1 months ago

Verified

... Comprehensive data coverage: Provides data on a wide range of online platforms and competitors, giving you a complete picture of the market. Realtime updates: Ensures you have access to the latest market data to make informed pricing decisions. Advanced features: Offers unique features like mobile and member rate ...

Reservation Officer

1 months ago

Verified

... Comprehensive data coverage: Provides data on a wide range of online platforms and competitors, giving you a complete picture of the market. Realtime updates: Ensures you have access to the latest market data to make informed pricing decisions. Advanced features: Offers unique features like mobile and member rates tracking, advanced rate tagging, and airfare ...

Reservation Agent

2 months ago

Verified

... Good Feature ...

Reservation Agent

2 months ago

Verified

... Stability performance. Need to improve the stability to minimize delay. And maybe it can be more simplify for some features. ...

Reservation Agent

2 months ago

Verified

... Stability performance. Need to improve the stability to minimize delay. And maybe it can be more simplify for some features. ...

Ecommerce Manager

1 months ago

Verified

... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or ...

Ecommerce Manager

1 months ago

Verified

... I’ve been using RateGain’s channel manager and rateshopper, and what I appreciate most is the speed of updates and the user-friendly interface. The system ensures that any changes in rates or inventory ...

Ecommerce Manager

1 months ago

Verified

... Fast updates & user friendly ...

Reservations Supervisor

1 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with ...

Reservations Supervisor

1 months ago

Verified

... Thank you for always being on hand to offer help. Your support has been nothing short of incredible, answering questions and being flexible with your time! I especially appreciate you coming up with new ways of working and trying to make my role ...

Associate Director of Revenue

1 months ago

Verified

... Support from the RateGain Customer Success team, Analytical Dashboard, Easy to push rates & inventory, extensive rate shopping data, parity report. ...

Manager

1 months ago

Verified

... Ease to access & very helpful very supportive team via chat also, optima gives required information. ...

Manager

1 months ago

Verified

... Need to show only night stay rates during rate shopping. ...

Manager

1 months ago

Verified

... Need to show only night stay rates during rate shopping. ...

Manager

1 months ago

Verified

... Need to show only night stay rates during rate shopping. ...

Manager

1 months ago

Verified

... Need to show only night stay rates during rate shopping. ...

Front Office Manager

1 months ago

Verified

... RateGain continues to excel as a leading solution for channel management and rate shopping, delivering exceptional performance for the hospitality industry. Its comprehensive platform ensures seamless rate distribution across multiple online travel agents (OTAs) and booking channels, optimizing visibility and revenue opportunities. The tool’s rate shopping capabilities provide accurate ...

Reservation Manager

1 months ago

Verified

... RateGain - Delivering Exceptional Channel Management and Rate Shopping Solutions ...

Reservation Manager

1 months ago

Verified

... RateGain stands out as a top-tier tool for channel management and rate shopping, providing seamless connectivity to multiple OTAs and offering real-time rate intelligence. Its intuitive dashboard, detailed analytics, and reliable ...

Reservation Manager

1 months ago

Verified

... While RateGain performs exceptionally well, there is room for enhancement in the platform's integration speed and response time during peak usage. A more streamlined onboarding process for new OTAs and additional training resources, such as webinars or detailed tutorials, could further simplify the user experience. Expanding features like dynamic ...

Revenue & Distribution Manager

1 months ago

Verified

... The feature need to be added which already inform to the account manager. Some area need to be improved such as reporting. ...

Revenue & Distribution Manager

1 months ago

Verified

... Our hotel using RateGain since 2018 and so far we satisfy with the service. Some product is superior like the channel manager and business intelligence. ...

Ecommerce

1 months ago

Verified

... Been using RateGain Channel manager from before covid time, until now. the system it smooth and easy to use. Support team also available in Indonesia. ...

Ecommerce

1 months ago

Verified

... Some feature is missing from the old Rategain to the new Rategain, even the new Rategain channel manager looks better, need improvement urgently for the UNO feature. ...

Ecommerce

1 months ago

Verified

... Been using RateGain Channel manager from before covid time, until now. the system it smooth and easy to use. Support team also available in Indonesia. ...

Director Of Sales

1 months ago

Verified

... User friendly / Quick click access for stop sell and rate change / help analyzing the breakup of all Ota's. ...

Director Of Sales

1 months ago

Verified

... Good And user friendly, our account manager Mr. Suyash is very helpful and supportive to answer all our queries. Also, 1 things you can improve is if we do stop sell for any day it should close the inventory but if any room category is open ...

Cluster Director of Revenue and Ecommerce

1 months ago

Verified

... Systems are reliable and provides detailed information in bitesize portions which can be analyzed easily.Great support and response time by the support team. ...

Revenue Manager

1 months ago

Verified

... Expanding integration options with additional Property Management Systems could further enhance the platform's versatility and usability Expanding integration options with additional Property ...

Assitant Reservation Manager

1 months ago

Verified

... So far so good, a reliable channel manager and rate parity system ...

Assitant Reservation Manager

1 months ago

Verified

... The system is easy to use, the Indonesia local support is ready and helpful. some of the test booking is helping the hotel maintain our website parity score. ...

Assitant Reservation Manager

1 months ago

Verified

... The system loading performance need to be faster, and some feature need to be developed like the automatic test booking. ...

Assistant Director, Digital Marketing & E-Commerce

22 days ago

Verified

... RateGain Team is very adaptable and accommodated strategy shifts very well. They were quick to act, willing to over-deliver and helped me to solve important longstanding problems regarding parity. ...

Assistant Director of Revenue

22 days ago

Verified

... In the help tool, there should be screen share option, so that we can solve the problem ,by discussing it to the customer service agent and telephone service at the same time, it is the solution to ...

Duty Manager

22 days ago

Verified

... The interface is simple to use, and the customer support team is extremely helpful and quick to respond. The capability to effectively handle several channels at once and deliver real-time updates ...

Rec

16 days ago

Verified

... Products: very intelligent and for the Team and customer service: prompt reply to and a faster response along with professional resolving for the problem. ...

Rec

16 days ago

Verified

... Products: very intelligent and for the Team and customer service: prompt reply to and a faster response along with professional resolving for the problem. ...

ecommerce

14 days ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

ecommerce

14 days ago

Verified

... Simple yet informative ...

ecommerce

14 days ago

Verified

... The rate shopping tools has complete report, you can see both our and compset rates in USA IP in our page. ...

Commercial Controller

2 months ago

Verified

... -Usabitily -More friendly settings -Templates -More alternatives when facing problems -Proactivity -Many websites are giving problems or blocking ...

Commercial Controller

2 months ago

Verified

... -Usabitily -More friendly settings -Templates -More alternatives when facing problems -Proactivity -Many websites are giving problems or blocking ...

Reservation Manager

2 months ago

Verified

... more chain level stats would be nice.. but overall they all good Multiple properties usability needs a bit more fine tuning ...

Reservation Manager

2 months ago

Verified

... makes decision making easy The AI enhances the experience and ease of doing business It keeps us on top.of rates and compensation. ...

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...

2 months ago

Verified

... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

2 months ago

Verified

... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...

Revenue Manager

1 months ago

Verified

... We used Unity in past and was the one stop solution for everything. Had to cut down a bit due to covid but they were helpful in testing times as well. Loved the innovation on tools. ...

Revenue Manager

1 months ago

Verified

... While unity dashboard was useful hasn't changed much for a while and some interesting data points can be featured on it to make it even more user friendly. ...

Revenue Manager

1 months ago

Verified

... While unity dashboard was useful hasn't changed much for a while and some interesting data points can be featured on it to make it even more user friendly. ...

Revenue Analyst

1 months ago

Verified

... I think glance of other hotel rates when you hover over dates in Optima . I personally like that view .Also training modules and webinars for training so that these tools can be used effectively. ...

Senior Executive-Quality

2 months ago

Verified

... *Easy to use. *Supporting Customer care team. *Inbuild dashboard- All properties progress. *Quick Access - 1 Click Hotel Close out features. * Reservation status in excel file. ...

Manager

1 months ago

Verified

... User friendly Ability to schedule the report Closed User Group rate shopping functionality ( Member rate/Mobile rate) Rate level filter by channel/discount groups ...

Revenue Manager

1 months ago

Verified

... The User interface and Usse Experience can be improved slightly to make it more engaging. Looks a little bit monotonous. ...

Revenue Manager

1 months ago

Verified

... The User interface and Usse Experience can be improved slightly to make it more engaging. Looks a little bit monotonous. ...

Revenue Manager

2 months ago

Verified

... On the current model i have to click a lot of screens to look at different information. Having some more intuitive tools to show me what is important would be beneficial. ...

Revenue Manager

2 months ago

Verified

... Easy to use and accurate information ...

Revenue Manager

2 months ago

Verified

... I use the filters in the rate shopping tool a lot to focus on what is important at that moment - whether a specific channel, property set or room type. the information is always accurate and timely. ...

Revenue Manager

2 months ago

Verified

... On the current model i have to click a lot of screens to look at different information. Having some more intuitive tools to show me what is important would be beneficial. ...

Market Leader Revenue Management All-Inclusive CALA Marriott International

2 months ago

Verified

... User friendly rate shopping tool! ...

SVP Revenue

1 months ago

Verified

... I've really appreciate Rate Gain's rate shopping service. It provides us with exactly the data that we need, exactly when we need it. The company is quick to respond when we have issues and makes ...

SVP Revenue

1 months ago

Verified

... I would like to see a more intuitive service and GUI for when we are adding new properties to a competitor set. The ability to see where these properties are on a map would be a huge upgrade. ...

SVP Revenue

1 months ago

Verified

... I would like to see a more intuitive service and GUI for when we are adding new properties to a competitor set. The ability to see where these properties are on a map would be a huge upgrade. ...

SVP Revenue

1 months ago

Verified

... I would like to see a more intuitive service and GUI for when we are adding new properties to a competitor set. The ability to see where these properties are on a map would be a huge upgrade. ...

Assistant Revenue Optimization Manager

1 months ago

Verified

... The data are well presented and easy to understand so there is nothing much I can suggest to improve on. There was just a period when they were not able to capture our website rates, but that has ...

Assistant Revenue Optimization Manager

1 months ago

Verified

... The data are well presented and easy to understand so there is nothing much I can suggest to improve on. There was just a period when they were not able to capture our website rates, but that has ...

Reservation Agent

2 months ago

Verified

... User friendly. Very easy to use for. And has a good function to help. And also the display is quite detail. ...

Reservation Agent

2 months ago

Verified

... Stability performance. Need to improve the stability to minimize delay. And maybe it can be more simplify for some features. ...

Reservation Agent

2 months ago

Verified

... User friendly. Very easy to use for. And has a good function to help. And also the display is quite detail. ...

Reservation Agent

2 months ago

Verified

... Stability performance. Need to improve the stability to minimize delay. And maybe it can be more simplify for some features. ...

Reservation Agent

2 months ago

Verified

... Stability performance. Need to improve the stability to minimize delay. And maybe it can be more simplify for some features. ...

Director of Revenue Management

1 months ago

Verified

... Not written by me- thanks for giving me a chance to update the review ...

Manager

1 months ago

Verified

... Ease to access & very helpful ...

Front Office Manager

1 months ago

Verified

... NothingWhile RateGain offers excellent performance in channel management and rate shopping, there are some areas that could benefit from enhancements. The platform's user interface, though functional, could be made more intuitive to streamline navigation for less tech-savvy users. Additionally, the speed of data updates in highly competitive markets could be improved to ensure even more timely insights. Expanding integrations with niche OTAs and providing more customizable reporting options would further enhance its utility. Lastly, optimizing the mobile ...

Front Office Manager

1 months ago

Verified

... NothingWhile RateGain offers excellent performance in channel management and rate shopping, there are some areas that could benefit from enhancements. The platform's user interface, though functional, could be made more intuitive to streamline navigation for less tech-savvy users. Additionally, the speed of data updates in highly competitive markets could be improved to ensure even more timely insights. Expanding integrations with niche OTAs and providing more customizable reporting options would further enhance its utility. Lastly, optimizing the mobile app for better ...

Reservation

1 months ago

Verified

... The 24 hours support should have Indonesia language, because sometime the hotel staff not fluent in English and some word is complicated. ...

Ecommerce

1 months ago

Verified

... Been using RateGain Channel manager from before covid time, until now. the system it smooth and easy to use. Support team also available in Indonesia. ...

Ecommerce

1 months ago

Verified

... Some feature is missing from the old Rategain to the new Rategain, even the new Rategain channel manager looks better, need improvement urgently for the UNO feature. ...

Cluster Director of Revenue and Ecommerce

1 months ago

Verified

... A more comprehensive and easy to use dashboards with customizable user settings. Parity tool with deeper reach. Real-time market intelligence. ...

Cluster Director of Revenue and Ecommerce

1 months ago

Verified

... A more comprehensive and easy to use dashboards with customizable user settings. Parity tool with deeper reach. Real-time market intelligence. ...

Cluster Revenue Manager

1 months ago

Verified

... Simplifying the user interface can improve user experience, particularly for new users. A more intuitive layout, customizable dashboards, and more comprehensive tutorials could help users navigate the platform more easily. Expanding integration with more Property Management Systems (PMS) and other third-party software can provide users with a smoother workflow and reduce manual data entry. Enhancing data analytics and reporting features can offer deeper insights into performance metrics. Users could benefit from more customizable reports and real-time analytics to help inform pricing strategies. Increasing automation options for pricing updates and inventory management could save users time and reduce the likelihood of errors. Implementing more intelligent pricing algorithms that adjust based on demand forecasts could also be beneficial. Improving the mobile interface or developing a dedicated ...

Business Development Manager

1 months ago

Verified

... Integration Flexibility: Enhancing compatibility with more third-party systems could make it easier for businesses to adopt. Speed of Data Updates: Faster real-time updates on rates and market trends would improve decision-making. User Interface: Simplifying ...

Revenue Manager

1 months ago

Verified

... Expanding integration options with additional Property Management Systems could further enhance the platform's versatility and usability Expanding integration options with additional Property ...

Duty Manager

22 days ago

Verified

... The interface is simple to use, and the customer support team is extremely helpful and quick to respond. The capability to effectively handle several channels at once and deliver real-time updates ...