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SiteMinder (Insights)
4.6 (267 REVIEWS)
Alejandro, David, David + 123 more experts recommend SiteMinder
Read RecommendationsRanked 2 (out of 33) in Rate Shopping
Find your pricing sweet spot with Insights
92% recommended by 2279 hotels
Viceroy, Hyatt, Minor Hotels & 2276 others
Capabilities
Real time insights
Data you can trust
Stay ahead of your competition
A single integrated platform
Features
Competitor Tracking & Benchmarking
Parity Monitoring
Data Granularity
Performance Reporting & Analytics
Other
Available Add-ons & Modules
SiteMinder Pay
Payments Processing SoftwareSiteMinder Demand Plus
Guest Engagement
Guest Messaging SoftwareRecommended by
Achievements
This vendor's trending score is rising, SiteMinder (Insights) is the #2 most trending product in the Rate Shopping category (out of 33) and the #49 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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SiteMinder Case Studies
SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume
Gianyar (Indonesia)
Aligned Corporate Residences runs four locations seamlessly with SiteMinder.
Mackay (Australia)
Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder
Abbotsford (Australia)
Hotel Palau Fugit maximises productivity and sales with SiteMinder
Girona (Spain)
Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%
Kecamatan Kuta (Indonesia)
Mutiara Carita achieves major direct bookings surge thanks to SiteMinder
Kecamatan Carita (Indonesia)
Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder
Málaga (Spain)
Deutsches Haus saves three hours of work every day with SiteMinder
Bonn (Germany)
The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783
Bodenseekreis (Germany)
Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder
Kecamatan Kuta Utara (Indonesia)
SiteMinder successfully helps Urban Rest expand global footprint and streamline operations
Surry Hills (Australia)
SiteMinder helps Infinity8 Bali develop easy strategies for success
Kecamatan Kuta Selatan (Indonesia)
Grün Resorts Bali relies on SiteMinder to support rapid growth
Kecamatan Kuta Selatan (Indonesia)
Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder
Pigeon Forge (United States of America)
City Oasis Inn finds perfect partner with SiteMinder’s smart platform
Townsville (Australia)
SiteMinder supports Invergarry Hotel’s improved guest experience
Invergarry (United Kingdom)
Brady Hotels & Apartments gains game-changing support and success with SiteMinder
Melbourne (Australia)
Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings
Kedewatan (Bali)
Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder
Kuta (Bali)
Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder
Berlin (Germany)
The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform
Salzburg (Austria)
Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder
Payangan (Indonesia)
How Villa Italia profited from switching to SiteMinder’s channel manager
Munich (Germany)
Palladium Hotel Group accelerates its growth with SiteMinder
Sant Antoni de Portmany (Balearic Islands)
Town Hotel optimises online distribution and efficiency with SiteMinder
Kreisfreie Stadt Wiesbaden (Germany)
Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder
Lamai Beach (Thailand)
Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder
Dangast (Germany)
Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy
Bilbao (Spain)
SiteMinder helps Hotel Kragemann generate more direct bookings with less effort
Aachen (Germany)
Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder
Tubsai (Thailand)
The Phala Group Optimise Channel Management and Boost Revenue
Sanur (Bali)
Hotel Amicizia improves room management with SiteMinder
Rimini (Italy)
Qunci Villas enjoys the great benefits of hotel integration with SiteMinder
Mangsit (Indonesia)
Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform
Kuching (Malaysia)
Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.
Mu Si (Thailand)
SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.
Cha-am (Thailand)
Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property
Tagum City (Philippines)
Olive House Apartments solve overbookings with SiteMinder and see direct revenue success
Ogunquit (United States of America)
HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels
Ratsada (Thailand)
TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property
Sydney (Australia)
PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property
London (United Kingdom)
How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property
Melbourne (Australia)
La Flora Group is confident it has found a lasting solution with SiteMinder
Khao Lak (Thailand)
The RuMa Hotel and Residences chose SiteMinder and never looked back
Kuala Lumpur (Malaysia)
Fuli Hot Spring Resort has all boxes ticked with SiteMinder
Yuchi (Taiwan)
Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder
Kecamatan Kuta (Indonesia)
References
"From the front office and reservations, to our revenue, sales and marketing teams, the Hotel App Store can help us to reach all our guests in a more convenient way and guide us towards more efficient customer service."
"The Hotel App Store is a great opportunity to find ready-made solutions we haven't thought of or are unable to find. It has become a trusted marketplace for services that, under normal circumstances, would come with the hassle of extra developments and integrations."
"After a competitive review of the world’s leading channel management systems, we chose SiteMinder’s Channel Manager as the product that could provide us with an unmatched competitive edge. It is business critical in today’s rapidly changing distribution landscape to have disparate systems connected via a robust and reliable platform."
"The power SiteMinder’s Channel Manager gives to us to access both local and global markets is unsurpassed, and it’s the reason it is the leader in the market today. Supported by the company’s local customer service, SiteMinder’s Channel Manager has empowered our hotel business to increase year-on-year room nights by 45 percent and year-on-year revenue by 33 percent, while significantly reducing the cost of acquiring guests."
"SiteMinder’s Channel Manager has given us direct access to new distribution channels through which we can now sell our over-300 rooms. And best of all, the updates from our property management system to those channels works two ways – in real-time – so we can optimize and sell our rooms right up to the last minute without any fear of being overbooked."
Featured Customers
Popularity by Segment
Size
229 | X-Small (1-9 room)
374 | Small (10-24 room)
706 | Medium (25-74 room)
708 | Large (75-199 room)
444 | X-Large (200+ room)
Country
311 | Thailand
311 | Australia
253 | Spain
155 | United States of America
113 | Mexico
93 | Malaysia
82 | United Kingdom
73 | New Zealand
65 | Vietnam
62 | Indonesia
49 | Cambodia
47 | Portugal
44 | France
42 | Ireland
39 | Germany
34 | Colombia
31 | Philippines
26 | Taiwan
25 | China
24 | Singapore
23 | Estonia
21 | Canada
21 | South Africa
20 | Italy
19 | India
19 | Finland
15 | Czech Republic
15 | Laos
15 | Hungary
14 | Costa Rica
14 | United Arab Emirates
13 | Switzerland
12 | Iceland
10 | Austria
10 | Fiji
10 | Sri Lanka
10 | Argentina
10 | Chile
9 | Latvia
7 | Cyprus
7 | Greece
5 | Ecuador
5 | Belize
5 | Malta
5 | Pakistan
5 | Uruguay
5 | Morocco
5 | Denmark
4 | Trinidad and Tobago
4 | Poland
4 | Sweden
4 | Egypt
4 | Peru
4 | Qatar
4 | Maldives
4 | Romania
3 | Myanmar
3 | Croatia
3 | Panama
3 | Nigeria
3 | Uzbekistan
3 | Slovenia
3 | Kenya
3 | Norway
2 | Zambia
2 | Hong Kong
2 | Saint Martin (French part)
2 | Namibia
2 | Bangladesh
2 | Samoa
2 | Andorra
2 | Seychelles
2 | Georgia
2 | Vanuatu
1 | Ukraine
1 | Paraguay
1 | Nicaragua
1 | Oman
1 | Papua New Guinea
1 | Nepal
1 | Netherlands
1 | Dominican Republic
1 | Japan
1 | Saudi Arabia
1 | Montenegro
1 | Bahamas
1 | Belgium
1 | Mozambique
1 | Uganda
1 | Tunisia
1 | Iran
1 | Sierra Leone
1 | Zimbabwe
1 | Rwanda
1 | Cameroon
1 | Guatemala
1 | Honduras
1 | Brazil
Type
946 | Boutiques
851 | Resorts
790 | Luxury Hotels
735 | City Center Hotels
667 | Bed & Breakfast & Inns
558 | Airport/Conference Hotels
544 | Branded Hotels
543 | Limited Service & Budget Hotels
328 | Extended Stay & Serviced Apartments
187 | Hostels
153 | Vacation Rentals & Villas
141 | Motels
51 | RV Parks & Campgrounds
44 | Casinos
Region
746 | Asia Pacific
694 | Europe
399 | Oceania
289 | North America
90 | South America
45 | Africa
32 | Middle East
13 | Central America
Category
2238 | Channel Managers
1096 | Booking Engine
287 | Website Design
267 | Rate Shopping
129 | Upselling Software
125 | Hotel Rate Parity
123 | Hotel Metasearch Management Software
110 | Guest Messaging Software
More Products by SiteMinder
Hotelier Rating
Hoteliers like SiteMinder for its effective channel management and rate distribution tools, enabling seamless rate updates across multiple booking channels. It enhances revenue by enabling insightful comparison of competitor pricing, optimizing distribution strategies, and managing inventory efficiently. While generally well-received, some hoteliers suggest improvements in integration processes, advanced analytics, and more flexible user interfaces to further drive revenue growth and customer satisfaction.
AI-generated from the text of customer reviews
Looking for specific info?
Online Distribution Assistant Manager
Online Distribution Assistance Manager from 200 to 499 room Hostel in (Thailand)
SiteMinder
General Manager from 100 to 199 room Bed & Breakfast & Inn in Pattaya (Thailand)
Great Channel Manager
Revenue Manager from 500+ room Extended Stay & Serviced Apartment in Kuala Lumpur (Malaysia)
Online Distribution Assistant Manager
online distribution assistance manager from 200 to 499 room Boutique in Bangkok (Thailand)
A Closer Look at SiteMinder Is It Worth Your Money?
Group Revenue Manager from 75-99 room Airport/Conference Hotel in Kota Belud District (Malaysia)
It's responsive and real time updated
Cluster e-commerce manager from 25-49 room Boutique in Anse Louis (Seychelles)
Thinking of hand Think of SiteMinder!!
VP from 200 to 499 room Branded Hotel in Bangkok (Thailand)
The Best Channel Manager to manage a hotel's OTA, BAR, Promotions etc.
Director of Sales & Ecommerce from 100 to 199 room City Center Hotel in Muang Pattaya (Thailand)
The Ultimate One-Stop Solution for Channel Distribution
Assistant Manager, Revenue Management from 100 to 199 room Bed & Breakfast & Inn in Kuala Lumpur (Malaysia)
Experience vendor
Assistant manager from 200 to 499 room Bed & Breakfast & Inn in Lumut (Malaysia)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
best channel manager and the most complete in terms of multiple connections, one of the easiest softwares to use and for non-experts to understand how to configure and use. we have connected more than 150 properties and its been a pleasure to work together every single time.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
excellent support and follow-up to issues, you get to talk with real people that can help you understand what's going on , how to improve or fix things. to have everything integrated in a single platform and connectivity to a pms is its best feature.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
we currently have multiple different integrations with similar products and none has been able to reach the same level of potential , most can do sort of the main similar things but when you are considering whats the best tool for your property you simply cant go wrong with SiteMinder in terms of different features and everything that your hotel needs.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
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Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder
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Renowned Spanish Hotel Brand Globales Adopts SiteMinder Revenue Technology Across 54-Property Portfolio
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Measuring the Impact of the 2024 Olympics on France’s Hotels
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SiteMinder’s 2023 Partner of the Year Awards Spotlight Accommodation’s Behind-the-Scenes Powerhouses
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SiteMinder has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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