SiteMinder (Insights)
4.6 (249 REVIEWS)
HT Score
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Sarah, Isabel, Sara + 99 more experts recommend SiteMinder
Read RecommendationsSiteMinder (Insights)
Ranked 2 (out of 34) in Rate Shopping & Market Intelligence
2023 Finalist
HotelTechAwards
Hoteliers voted SiteMinder as the #2 Rate Shopping & Market Intelligence provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldReal-time, actionable data to win in your local market. Smarter, more impactful decisions with Insights
92% recommended by 1805 hotels
Viceroy, Hyatt, Minor Hotels & 1802 others
Ratings Summary
Ease of Use
4.6/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, SiteMinder (Insights) is the #2 most trending product in the Rate Shopping & Market Intelligence category (out of 34) and the #79 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted SiteMinder as the #2 Rate Shopping & Market Intelligence provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About SiteMinder (Insights)
Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
See detailed insight reports that provide real-time market and performance data to help you make more informed pricing and distribution decisions. You can see which channels are performing best, where you should focus your marketing efforts or closely monitor your competitors’ rates.
Capabilities
SiteMinder doesn’t have any benefits or use cases available
Features
Competitor Tracking & Benchmarking
4/5 features
Parity Monitoring
4/5 features
Data Granularity
4/5 features
Performance Reporting & Analytics
4/5 features
Other
1/1 features
Available Add-ons & Modules
SiteMinder Pay
Payments Processing Software
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.
SiteMinder Insights (Pace)
Business Intelligence
Plan for tomorrow with historic and future data with PACE and channel performance
Pricing
Pricing Available By Request
SiteMinder has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Palladium Hotel Group accelerates its growth with SiteMinder
Sant Antoni de Portmany (Spain)
Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder
Tubsai (Thailand)
The Phala Group Optimise Channel Management and Boost Revenue
Kecamatan Denpasar Selatan (Indonesia)
Hotel Amicizia improves room management with SiteMinder
Rimini (Italy)
Qunci Villas enjoys the great benefits of hotel integration with SiteMinder
Batu Layar (Indonesia)
Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform
Kuching (Malaysia)
Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.
Tambon Mu Si (Thailand)
SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.
Tambon Cha-am (Thailand)
Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property
แขวง คลองเตย (Thailand)
Olive House Apartments solve overbookings with SiteMinder and see direct revenue success
Šimuni (Croatia)
HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels
Tambon Ratsada (Thailand)
TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property
Ultimo (Australia)
PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property
(United Kingdom)
How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property
Southbank (Australia)
La Flora Group is confident it has found a lasting solution with SiteMinder
Tambon Khuekkhak (Thailand)
The RuMa Hotel and Residences chose SiteMinder and never looked back
Kuala Lumpur (Malaysia)
V8 Hotel Koln at MOTORWORLD accelerates success with SiteMinder
Kreisfreie Stadt Köln (Germany)
Fuli Hot Spring Resort has all boxes ticked with SiteMinder
D350 (China)
Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder
Kecamatan Kuta (Indonesia)
References
"From the front office and reservations, to our revenue, sales and marketing teams, the Hotel App Store can help us to reach all our guests in a more convenient way and guide us towards more efficient customer service."
Melanie Joice Agrimano
Revenue manager @
"The Hotel App Store is a great opportunity to find ready-made solutions we haven't thought of or are unable to find. It has become a trusted marketplace for services that, under normal circumstances, would come with the hassle of extra developments and integrations."
Nuno Sacramento
e-commerce Manager @
"After a competitive review of the world’s leading channel management systems, we chose SiteMinder’s Channel Manager as the product that could provide us with an unmatched competitive edge. It is business critical in today’s rapidly changing distribution landscape to have disparate systems connected via a robust and reliable platform."
Bernd Mauritz
Revenue Systems & Project Manager @
GCH Hotel Group
"The power SiteMinder’s Channel Manager gives to us to access both local and global markets is unsurpassed, and it’s the reason it is the leader in the market today. Supported by the company’s local customer service, SiteMinder’s Channel Manager has empowered our hotel business to increase year-on-year room nights by 45 percent and year-on-year revenue by 33 percent, while significantly reducing the cost of acquiring guests."
Max Herbst
Head of Revenue Management @
DORMERO Hotel Berlin Ku'damm
"SiteMinder’s Channel Manager has given us direct access to new distribution channels through which we can now sell our over-300 rooms. And best of all, the updates from our property management system to those channels works two ways – in real-time – so we can optimize and sell our rooms right up to the last minute without any fear of being overbooked."
José Morilla
Commercial Director @
Hoteles Casas y Palacios de España
Featured Customers
Popularity by Segment
Size
172 | X-Small (1-9 room)
287 | Small (10-24 room)
497 | Medium (25-74 room)
450 | Large (75-199 room)
343 | X-Large (200+ room)
Country
302 | Spain
276 | Australia
190 | Thailand
129 | United States of America
94 | Indonesia
81 | Mexico
69 | New Zealand
68 | United Kingdom
59 | Vietnam
46 | Malaysia
40 | Ireland
39 | France
38 | Portugal
36 | Germany
33 | Philippines
32 | Cambodia
21 | Canada
21 | Finland
21 | Estonia
20 | Singapore
19 | Italy
17 | South Africa
16 | Colombia
15 | Czech Republic
14 | Hungary
13 | Hong Kong
13 | Iceland
12 | Costa Rica
11 | Laos
10 | Switzerland
10 | Taiwan
9 | Austria
9 | Argentina
8 | Chile
8 | United Arab Emirates
8 | Fiji
8 | Latvia
7 | Ecuador
6 | Turkey
6 | Dominican Republic
6 | India
6 | Sweden
6 | Poland
5 | Netherlands
5 | Denmark
5 | Greece
4 | Norway
4 | Morocco
4 | Pakistan
4 | Sri Lanka
4 | Malta
4 | Belize
4 | Cyprus
3 | Cook Islands
3 | China
3 | Saint Martin (French part)
3 | Tanzania
3 | Romania
3 | Croatia
3 | Uruguay
3 | Peru
3 | Slovenia
3 | Egypt
2 | Jersey
2 | Myanmar
2 | Aruba
2 | Andorra
2 | Vanuatu
2 | Georgia
2 | Bangladesh
2 | Maldives
2 | Namibia
2 | Kenya
2 | Nigeria
2 | Jamaica
2 | Panama
1 | Zimbabwe
1 | Guam
1 | Sierra Leone
1 | Samoa
1 | Japan
1 | Puerto Rico
1 | Bahamas
1 | Qatar
1 | Bermuda
1 | Guatemala
1 | Venezuela
1 | Honduras
1 | Gibraltar
1 | Brazil
1 | Cameroon
1 | Rwanda
1 | Seychelles
1 | Tunisia
1 | Uganda
1 | Mozambique
1 | Belgium
1 | Zambia
1 | Montenegro
1 | Norfolk Island
1 | Macau
1 | Ukraine
Type
381 | Resorts
354 | Luxury Hotels
353 | Boutiques
274 | City Center Hotels
231 | Bed & Breakfast & Inns
199 | Branded Hotels
140 | Extended Stay & Serviced Apartments
124 | Hostels
114 | Motels
109 | Vacation Rentals & Villas
71 | Limited Service & Budget Hotels
40 | RV Parks & Campgrounds
32 | Airport/Conference Hotels
9 | Casinos
Region
709 | Europe
529 | Asia Pacific
361 | Oceania
231 | North America
64 | South America
39 | Africa
24 | Middle East
20 | Central America
Category
1742 | Channel Managers
886 | Booking Engine
249 | Rate Shopping & Market Intelligence
215 | Website Design
118 | Upselling Software
102 | Marketplaces & Integrators
98 | Hotel Rate Parity
90 | Metasearch & Ad Tech
90 | Guest Messaging Software
More Products by SiteMinder
Hotelier Rating
10
Time consuming is they key. User friendly for the new person in charge.
Director of Revenue from 50-74 room Branded Hotel in (Indonesia)
Verified
0 days ago
It is user friendly, Seamless distribution systems , Channel management and market trend or booking performance report, pace report that can cunclude with the best solution/strategy
Indonesia
Indonesia
Director of Revenue
Medium Hotel
10
Siteminder Fantastic Experience
Ecommerce Manager from 10 to 24 room Vacation Rentals & Villa in (Indonesia)
Verified
8 days ago
Seamless Integration when applying the integration and mapping Easy to Use on the user interfaceVery helpfull support team and fast response
Indonesia
Indonesia
Ecommerce Manager
Small Hotel
7
User- friendly
Reveniue Management from 200 to 499 room Bed & Breakfast & Inn in (Thailand)
Verified
9 days ago
Booking Engine#conversion #booking #mobile #revenue #load time #upsell #booking engineChannel Managers#channel #distribution #optimize #reportingRate Shopping & Market Intelligence#rate #compare #compset #intelligence #market
Thailand
Thailand
Reveniue Management
X-Large Hotel
10
Siteminder works
FRONTDESK MANAGER from 100 to 199 room Airport/Conference Hotel in Santiago de Compostela (Spain)
Verified
20 days ago
Everything is working as expected , the engine is useful to solve the problems with rates and offers many facilities
Spain
Spain
FRONTDESK MANAGER
Large Hotel
10
Satist
Sales and Marketing manager from 25-49 room Boutique in Krong Siem Reap (Cambodia)
Verified
24 days ago
Fast with solving the problem and support with all the matter to reach the maximum of perfection. Recommend to other supplier.
Cambodia
Cambodia
Sales and Marketing manager
Medium Hotel
5
Good product, frustrating service
Application Manager from 75-99 room Hostel in (Canada)
Verified
29 days ago
The channel manager is stable and their new updates to their system has simplified the set up. Market intelligence is simple, but good value for properties where you don't want to expense much in this area.
The channel manager is stable and their new updates to their system has simplified the set up. Market intelligence is simple, but good...
Canada
Canada
Application Manager
Large Hotel
10
Great looking booking engine powered by a robust channel manager, further assisted by rate shopping & market intelligence tools.
Regional Revenue Manager from 500+ room Branded Hotel in Ultimo (Australia)
Verified
29 days ago
The ease of connecting to various channels and the ability to load and yield rates in a quick and efficient way allowing hotels to respond quickly to ever evolving market conditions. Ability to build room rates and apply to room types or vice versa. Ability to override rate codes when delivering to PMS.
Australia
Australia
Regional Revenue Manager
X-Large Hotel
10
Great channel manager with insightful data and reliable technology
Group Revenue & Distribution Manager from 500+ room Branded Hotel in Bundall (Australia)
Verified
1 months ago
- Instant OTA mapping, with ARI flowing through faster than any other channel manager we've used in the past - instant and unlimited rate parity and competitor rate shopping
Australia
Australia
Group Revenue & Distribution Manager
X-Large Hotel
10
Reliable and easy to handle channel manager
from 200 to 499 room Luxury Hotel in Tambon Kamala (Thailand)
Verified
1 months ago
Siteminder simplifies the task of managing room availability and rates with remarkable ease. Their user-friendly platform conveniently presents room availability and rates on a single page, streamlining the process of making yield adjustments. This invaluable tool not only enhances your pricing strategy but also keeps you well-informed abou...
Thailand
Thailand
X-Large Hotel
10
#booking #mobile
Sales Manager from 100 to 199 room City Center Hotel in (Thailand)
Verified
1 months ago
channel easy to use, distribution easy to use reporting optimize reporting, support team help easy to contact and assistant when we have a problem
Thailand
Thailand
Sales Manager
Large Hotel
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