SiteMinder (Insights)

Ranked 3 (out of 29) in Rate Shopping & Market Intelligence

Rate Shopping & Market Intelligence

Real-time, actionable data to win in your local market. Smarter, more impactful decisions with Insig...

Ratings Snapshot

Certificate of Excellence
Read 137 reviews
90%
Recommend
HTR Score icon
HT SCORE
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 29 in Rate Shopping & Market Intelligence

Ease of Use
4.6/5
ROI
4.4/5
Implementation
4.4/5
Customer Support
4.5/5
Verified Customer Support

SiteMinder has opened its internal systems to

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SiteMinder (Insights) Overview

SiteMinder (Insights) Overview

The world of travel is a big place that’s constantly changing. Keeping on top of competitors’ pricing, demand in your local market and attracting guests can feel overwhelming. And it’s often a struggle to find one source of truth that you can trust to be accurate. SiteMinder Insights gives all hoteliers a single place to access trusted, clear and actionable data on their market and performa...

About SiteMinder View website

Founded in 2006 | Headquarters in The Rocks Australia | 700 employees

Our hotel commerce platform helps hotels and accommodation providers to sell, market, manage and grow from one place - with everything they need to start, upgra...

Other Products by SiteMinder

Integrates with

  • Booking Engine
  • Digital Marketing Agencies
  • Guest Surveys & Feedback
Browse integrations (21 verified)

What customers love about SiteMinder (Insights)

Like 90% recommend

Revenue Manager from Branded in Amsterdam (Netherlands)

I really like the usability and design - it's very intuitive. They're constantly rolling out new features and functionality - overall I definitely recommend it.

Revenue manager from Other in Chevy Chase (United States)

Very easy. Good conexión with all the OTAs

revenue manager from Other in (United Kingdom)

They were very helpful during onboarding and it is mostly very easy to use

Revenue Manager from Other in San Jose (United States)

Easy to understand.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The channel manager integration is very powerful and reliable. Information travels in a very secure mode and there are no gaps in that information. It is highly recommended to use this application to be sure that all data will arrive correctly.

by Alfonso Valera (Minsait) on November 04, 2021

See more answers (5)
Question:

What differentiates this product or service from the competition?

Answer:

It is an easy product to integrate and then it works without errors. I do not know if this will be the same in other products, but in this case I can say that it is very well proposed. It is highly recommended to have it.

by Alfonso Valera (Minsait) on November 04, 2021

See more answers (5)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Reliable and safe. Easy to operate and easy to maintain. Good response and a lot of data transfer power, which is very important in the hospitality world. Speed is needed in the management of room reservations and it is fulfilled

by Alfonso Valera (Minsait) on November 04, 2021

See more answers (5)
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+ 3 recommend
Recommended by Show More (1)

Features

  • Room & rate type filtering
  • Quick rate shopping filters
  • Multi-property consolidation
  • In-app support
  • Custom dashboards
  • Multi-property Management
  • Vacation Rental Rate Intelligence
  • Metasearch connectivity
  • Analytics dashboard
  • Open API
  • Room Rate Comparison
  • Rate Intelligence
  • Performance Reporting

Want to go behind the scenes and see how SiteMinder (Insights) works?

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Spain
  • Australia
  • United States of America
  • Thailand
  • Mexico
  • New Zealand
  • Indonesia
  • United Kingdom
  • Philippines

137 Verified SiteMinder Reviews

Likelihood to Recommend
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November 26, 2021

SiteMinder (Insights) Review: User friendly

Director of Revenue, Distribution and Central Reservations from Branded in Canberra (Australia)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Siteminder's Channel Manager is one of the best I have seen and utilised. The fast connection, the simplicity, and the intuitiveness is unparelleled. The Booking Engine - Booking Button has evolved substa...

What do you dislike or think could be improved?

I have in the past conveyed my suggestions to the Siteminder team and have been pleasently surpised with how eager they were to take these on board, with many of them implemented thereafter. For now, the...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 23, 2021

SiteMinder (Insights) Review: A MUST have tool

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Since 2016 that my hotel has been in partnership with siteminder and we have been having stunning results, the over bookings since the partnership with siteminder have been reduced by 300% and now with th...

What do you dislike or think could be improved?

The siteminder pay could be improved so hotels can use it as a option of payment and not a last option payment method, if our POS can deposit the money in the banking account in the same day so should sit...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 20, 2021

SiteMinder (Insights) Review: Good product but service should be better

Recommend 4/10
Full blue star
Full blue star
Empty blue star
Empty blue star
Empty blue star

What do you like most?

Good product that works very well. Very Happy with the product that we use. Especially channel manager that is my favorite.

What do you dislike or think could be improved?

Service should be much better from support desk, to much wating for answers. I wish we had one contact person that would take good care and follow matters all the way to the end.

Customer Support
1
Ease of Use
5
Value for money
3
Implementation
5

November 20, 2021

SiteMinder (Insights) Review: Easy and smart

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I love Siteminder Channel Manager because of good manage room rate with many online travel agent and good support also.

What do you dislike or think could be improved?

You are the best and I think just keep easy and smart tool for use and apply more option in the future.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 18, 2021

SiteMinder (Insights) Review: A great System for Hospitality

Resident Manager from Resort in သံတွဲ (Myanmar)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Rate inventory and room mapping Very reliable to handle bookings from different channels. A great channel manager saving time and easier rate adjustment

What do you dislike or think could be improved?

Activities logs should be added to trace changes and there should be a function where we can print the room and rate inventory

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4

November 17, 2021

SiteMinder (Insights) Review: The easiest tool for yield optimization

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

With Insights is easy to analize pace and read reports, furthermore overview by country, by channel, by rate plan. Handling many hotels there is a need to homologate rate plans, with the channel manager ...

What do you dislike or think could be improved?

Perhaps the report of channel analysis can be improved with a pick up, which I think is very important to have and helps us to analyze: how much in advance the guest is booking, at what rate, howmany nigh...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
free product tier
Monthly subscription (/room/month)

Recent News & Content

Recent press releases

Resources & reports

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Popular SiteMinder (Insights) Integrations

View all (21 SiteMinder Integrations)