SiteMinder (Insights)

Ranked 3 (out of 31) in Rate Shopping & Market Intelligence

Rate Shopping & Market Intelligence

Real-time, actionable data to win in your local market. Smarter, more impactful decisions with Insig...

Ratings Snapshot

Certificate of Excellence
Read 214 reviews
91%
Recommend
HTR Score icon
HT SCORE
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #3 out of 31 in Rate Shopping & Market Intelligence

Ease of Use
4.6/5
ROI
4.4/5
Implementation
4.4/5
Customer Support
4.5/5
Verified Customer Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • City Center Hotels 37 verified reviews
    95%
  • Resorts 33 verified reviews
    95%
  • Boutiques 33 verified reviews
    92%
  • Luxury Hotels 32 verified reviews
    88%
  • Bed & Breakfast & Inns 20 verified reviews
    89%
  • Branded Hotels 19 verified reviews
    94%
  • Hostels 15 verified reviews
    91%
  • Extended Stay & Serviced Apartments 14 verified reviews
    96%
  • Limited Service & Budget Hotels 10 verified reviews
    87%
  • Motels 10 verified reviews
    95%
  • Vacation Rentals & Villas 10 verified reviews
    91%
  • Airport/Conference Hotels 6 verified reviews
    92%
  • RV Parks & Campgrounds 3 verified reviews
    93%
  • Casinos 1 verified reviews
    100%

SiteMinder (Insights) Overview

SiteMinder (Insights) Overview

See detailed insight reports that provide real-time market and performance data to help you make more informed pricing and distribution decisions. You can see which channels are performing best, where you should focus your marketing efforts or closely monitor your competitors’ rates.

About SiteMinder View website

Founded in 2006 | Headquarters in The Rocks Australia | 700 employees

Our hotel commerce platform helps hotels and accommodation providers to sell, market, manage and grow from one place - with everything they need to start, upgra...

Product Modules
SiteMinder Pay Payments Processing Software
INCLUDED
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.

Other Products by SiteMinder

Integrates with

  • Reputation Management
  • Guest Surveys & Feedback
  • Digital Marketing Agencies
Browse integrations (35 verified)

What customers love about SiteMinder (Insights)

Like 91% recommend

Revenue Manager in Amsterdam (Netherlands)

I really like the usability and design - it's very intuitive. They're constantly rolling out new features and functionality - overall I definitely recommend it.

Revenue manager in Chevy Chase (United States)

Very easy. Good conexión with all the OTAs

revenue manager in (United Kingdom)

They were very helpful during onboarding and it is mostly very easy to use

Revenue Manager in San Jose (United States)

Easy to understand.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Siteminder is one of the most preferred channel manager and Booking Engine. Our Pms solution has a seamless integration with Siteminder. Highly recommend properties to try Siteminder products and switch

by Prameeth Shetty (Winsar Group) on November 23, 2022

See more answers (8)
Question:

What differentiates this product or service from the competition?

Answer:

* Seamless connectivity * Impeccable support * Great work culture * Trusted brand * Scalable * Multiproperty operations * Robust product * Siteminder Exchange * Compatible booking Engine * Quick onboarding

by Prameeth Shetty (Winsar Group) on November 23, 2022

See more answers (8)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Switch immediately to Siteminder product to maximize your revenue and brand visibility Seamless connectivity help hotels to maximize efficiency Intuitive User interface & Scalable World Hotel index is great

by Prameeth Shetty (Winsar Group) on November 23, 2022

See more answers (8)
User avatar image User avatar image User avatar image
+ 6 recommend
Recommended by Show More (4)

Features

Competitor Tracking & Benchmarking

4/5 features

Parity Monitoring

4/5 features

Data Granularity

4/5 features

Performance Reporting & Analytics

4/5 features

Other

6/6 features

Want to go behind the scenes and see how SiteMinder (Insights) works?

Clients & references

References & testimonials

Profile empty image

SiteMinder doesn’t have any references available

Featured partners

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Case studies

Awards & Certifications

Active Markets

MARKETS SERVED
  • Oceania
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Spain
  • Australia
  • United States of America
  • Thailand
  • Mexico
  • Indonesia
  • New Zealand
  • Vietnam
  • United Kingdom

214 Verified SiteMinder Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

November 25, 2022

SiteMinder (Insights) Review: Easy way to sharing the rate to each channel, fast distribution market optimize and reporting each channel as...

Assistant E-Commerce from Hostels in Phnom Penh (Cambodia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Easy to control rate and inventory to each channels and Meta search market. Rate intelligence compare and compset the timing too.

What do you dislike or think could be improved?

The app store verification and marketplace for more connect to guest then integration to each channels like more boosting for booking engine

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 25, 2022

SiteMinder (Insights) Review: user friendly

General Manager from Branded Hotels in (Thailand)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- easy to manage room alotment and rates, booking details revenue data rreporting customer service loading time compset yiled market

What do you dislike or think could be improved?

regarding to remove travel agent, please do more easier than send and email. If possible to use a link instead of send an email

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2022

SiteMinder (Insights) Review: Nimble new approach to multi-property

Director of Distribution, Reservations and Customer Service from Branded Hotels in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The team understood our needs, and tweaked the interface to optimise performance accordingly.

What do you dislike or think could be improved?

Ongoing development of existing API's to improve and increase functionality. New features and new functionality could be released on a more regular basis including a monthly newsletter of "new features"

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

November 18, 2022

SiteMinder (Insights) Review: Straight forward functions are not complicated tools to use.

Revenue and Distribution Supervisor - Asia from Other in (Thailand)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Siteminder tools both for channel manager and booking engine functions are not complicated to use and understand.Functions in Siteminder are straight forwards.

What do you dislike or think could be improved?

Yield rule for rate in channel manager would be perfect.Rate and inventory are distribute to partner on online stable.Easy to connect

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
arrow review On Nov 23, 2022 Ereena R. from SiteMinder replied:
 Hi Sunicha,

Thank you for taking the time to leave us a review! We're happy to learn that you're sa... 

November 15, 2022

SiteMinder (Insights) Review: Centralises distribution for our apartment hotels

Chief Revenue & Distribution Officer from Extended Stay & Serviced Apartments in Southbank (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

SiteMinder has removed much of the complexity that comes with distribution.

What do you dislike or think could be improved?

SiteMinder continues to focus on further enhancements of their Multi Property product, which will add even more functionality to this great tool

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

November 15, 2022

SiteMinder (Insights) Review: Removed much of the complexity that comes with distribution.

Chief Revenue & Distribution Officer from Extended Stay & Serviced Apartments in Southbank (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

SiteMinder has removed much of the complexity that comes with distribution.

What do you dislike or think could be improved?

SiteMinder continues to focus on further enhancements of their Multi Property product, which will add even more functionality to this great tool

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On Nov 23, 2022 Ereena R. from SiteMinder replied:
 Hi Mark,

Thank you for taking the time to leave us a review, we're happy to learn that you're satis... 

Pricing

Freemium (hotel can trial for free)
free product tier
Monthly subscription (/room/month)

Recent News & Content

Recent press releases

Resources & reports

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Popular SiteMinder (Insights) Integrations

View all (35 SiteMinder Integrations)