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Zingle

Ranked 3rd in Guest Messaging Software

Headquartered in Carlsbad, CA

96 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Certificate of Excellence
96 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
Guest Messaging Platforms Buyers Guide
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Overview

94% recommend
Customer Service
4.8
Ease of Use
4.8
ROI
4.6
Implementation
4.7

Company info

Founded in 2009
Employees 54
Headquarter Carlsbad, CA

Markets served

  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
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what customers are saying

Resort Experience Manager from Branded

This system is an absolute must if you want to keep in communication with your guests or clients. Texting is the fastest way to get a response and the guests love that they are one text away from a personal concierge!

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Front Office Manager from Airport/ conference

Easy to use and navigate the website. Great way to communicate. I like the email alerts.

FDA from Resort

I like zingle because it is a great way to contact with the guest without calling them. It's quick, fast and easy.

Front Office Manager from Boutique

Better reporting on individual users to ensure the essence of the hotel standards are being maintained on this platform. Texting can become to casual and it would be nice to audit individual text messages.

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Guest Relations Coordinator from Resort

A test environment to try new Zings would be beneficial so we're not testing new features out on in-house guests.

Guest Experience Manager from Airport/ conference

I feel like there is too much going on when on a desktop browser. Needs to be more simple.

Screenshots & video

96%usability

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