Compare Guest Feedback (by Customer Alliance) vs Loop CXM (by Benbria) vs Flexkeeping (Glitch Management)
Guest Survey Software vendor comparison between Guest Feedback (by Customer Alliance) vs Loop CXM (by Benbria) vs Flexkeeping (Glitch Management). Find out which Guest Survey Software is right for you based on realtime data from 85 verified hotelier reviews across 20 countries.
Customer Alliance
Ranked 3 (out of 25)
Benbria
Ranked 13 (out of 25)
Flexkeeping
Ranked 5 (out of 25)
Ratings Summary
Guest Feedback (by Customer Alliance)
87
Loop CXM (by Benbria)
unranked
Flexkeeping (Glitch Management)
unranked
Guest Feedback (by Customer Alliance)
65 verified reviewsLoop CXM (by Benbria)
1 verified reviewsFlexkeeping (Glitch Management)
19 verified reviewsGuest Feedback (by Customer Alliance)
Loop CXM (by Benbria)
Flexkeeping (Glitch Management)
Guest Feedback (by Customer Alliance)
Loop CXM (by Benbria)
Flexkeeping (Glitch Management)
Guest Feedback (by Customer Alliance)
Loop CXM (by Benbria)
Flexkeeping (Glitch Management)
Guest Feedback (by Customer Alliance)
Loop CXM (by Benbria)
Not enough data available
Flexkeeping (Glitch Management)
Guest Feedback (by Customer Alliance)
Verified Customer Support
Loop CXM (by Benbria)
Verified Customer Support
Flexkeeping (Glitch Management)
Verified Customer Support
Guest Feedback (by Customer Alliance)
Loop CXM (by Benbria)
Flexkeeping (Glitch Management)
Features
GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK
TOP Matches
vs.
vs.
Customers
Top 3 Segments
Guest Feedback (by Customer Alliance)
Luxury Hotels - 17%
Resorts - 12%
Boutiques - 12%
Loop CXM (by Benbria)
Resorts - 100%
Motels - 0%
Hostels - 0%
Flexkeeping (Glitch Management)
Resorts - 42%
City Center Hotels - 16%
Casinos - 5%
Featured clients
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Flexkeeping (Glitch Management)
Fit Score for Your Property
Pricing
Guest Feedback (by Customer Alliance)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Loop CXM (by Benbria)
Pricing Available By Request
Benbria has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
Flexkeeping (Glitch Management)
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
What Customers Are Saying
Most Recent Review
Guest Feedback (by Customer Alliance)
Best professional tool for review and feedback management for the hotel industry
Manager Online Communication from Regensburg (Germany)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingFlexkeeping (Glitch Management)
Everyone must have Flexkeeping ??
Housekeeping managerMost Positive Review
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingFlexkeeping (Glitch Management)
Essential for Housekeeping & Maintenance
DirectorMost Critical
Guest Feedback (by Customer Alliance)
Intuitive and easy-to-use tool for guest surveys, feedback and reputation
Leitung Gästehaus St. Georg from Kelheim (Germany)Loop CXM (by Benbria)
Benbria
VP Sales and MarketingFlexkeeping (Glitch Management)
Amazing company
GMReferences
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Flexkeeping (Glitch Management)
Flexkeeping doesn’t have any references available
General Info
Screenshots
Integrations
Guest Feedback (by Customer Alliance)
Property Management Systems (24)
Booking Engine (9)
Channel Managers (7)
Loop CXM (by Benbria)
Staff Collaboration Tools (4)
Event Management Software (3)
Housekeeping Software (3)
Flexkeeping (Glitch Management)
Property Management Systems (11)
Hotel Management Software (7)
Guest Messaging Software (3)
Recent Company Updates
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Recent Articles