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HIA ERP & Accounting by Hotel Investor Apps
4.6 (235 REVIEWS)
HT Score
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Pritesh, Brad, Duffy + 8 more experts recommend Hotel Investor Apps
Read Recommendations
HIA ERP & Accounting by Hotel Investor Apps
Ranked 3 (out of 44) in Hotel Accounting Software
2026 Finalist
HotelTechAwards
Hoteliers voted Hotel Investor Apps as the #3 Hotel Accounting Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldTotal Operations And Accounting Clarity For All Your Properties On One Platform
93% recommended by 206 hotels
Lark, Dora Hospitality, Baywood Hotels & 203 others
Bell - AI powered product analyst
I analyzed all of Hotel Investor Apps’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hotel Investor Apps (HIA) revolutionizes hotel accounting by automating financial tasks such as reporting, budget management, and integration with PMS. Importantly, HIA excels in enhancing operational efficiency and decision-making through real-time, customizable dashboards. Users highlight the platform's financial insight and adaptability across multiple properties, improving business strategy and reducing human error.
Lark, Dora Hospitality, Baywood Hotels & 203 others
Read their reviewsWhat Types of Hotels Hotel Investor Apps is Popular For
Size
4 | X-Small (1-9 room)
22 | Small (10-49 room)
47 | Mid-Sized (50-99 room)
136 | Large (100-499 room)
25 | X-Large (500+ room)
Country
211 | United States
14 | Canada
2 | India
1 | Thailand
1 | Bahamas
1 | Mexico
1 | Tanzania
1 | Indonesia
Type
173 | Branded Hotels
117 | Bed & Breakfast & Inns
111 | Airport/Conference Hotels
98 | Boutique Hotels
53 | City Center Hotels
52 | Limited Service & Budget Hotels
50 | Resorts
38 | Luxury Hotels
27 | Casinos
20 | Extended Stay & Serviced Apartments
17 | Hostels
11 | Motels
3 | Vacation Rentals & Villas
Region
226 | North America
4 | Asia Pacific
1 | Central America
1 | Africa
Category
235 | Hotel Accounting Software
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What is Hotel Investor Apps?
Founded in 2014 | Headquarters in Glenwood, MD | 40 employees
HIA ERP & Accounting by Hotel Investor Apps is a comprehensive hospitality enterprise resource planning (ERP) and accounting platform designed specifically for the hotel industry. This robust system streamlines financial management for multi-property operations by seamlessly integrating with property management systems (PMS) and budgeting tools. It enhances efficiency through automated billing, invoicing, and data integration, offering real-time financial visibility. The platform features customizable dashboards for precise decision-making and accountability, allowing teams to focus on high-value tasks by reducing errors and repetitive work, ultimately leading to more profitable operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Hotel Investor Apps products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Hotel Investor Apps Reviews Analyzed: 41
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Hotel Investor Apps Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Hotel Investor Apps
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotel Investor Apps's Provided Description:
"HIA is the only purpose-built hospitality ERP, meeting the complex financial management, accounting and business intelligence needs of hospitality management and ownership groups. With one consolidated back-office platform, hospitality organizations realize significant time-savings, more streamlined procedures, and richer, more accurate data for more profitable hospitality operations. Reduce errors and eliminate repetitive or monotonous work with automated features from workflow to advanced accounting functionality, so your team can focus on high-value tasks."
FAQs
Capabilities
Personalized Dashboards
Personalized Dashboards
Get relevant information by job role at a glance. Increase transparency and accountability with real-time data for better planning, performance, and profitability.
Powerful Hotel Daily Reporting
Powerful Hotel Daily Reporting
Get essential data everyday with the most comprehensive report of daily hotel and F&B activities available in the industry. Eliminate manual entry and increase accuracy with automated PMS and POS importing.
Automated Workflows
Automated Workflows
Create automated workflows that do more manual work for you, such as automated intercompany journal entries, and to keep processes moving such as with dynamic approval processes.
Top Rated Mobile App
Top Rated Mobile App
Stay productive on the go with our full functionality mobile app. Review P&Ls, revise budgets, approve payments, and submit expenses from any Apple or Android phone or tablet.
Bank Connectivity!
Bank Connectivity!
Stream live bank balances directly to your HIA Dashboard to easily monitor hotel and portfolio cash position with single sign-on. See balances and totals at a glance. Visibility restricted by user role. Automatically import bank transactions for easy bank reconciliations.
Automated PMS and POS
Automated PMS and POS
Eliminate errors and save up to an hour per property per day with automated PMS and POS data integration. Pull multiple PMS reports into a single Daily Report. Plus, automate journal entries!
Features
Accounting
4/5 features
Forecasting & Budgeting
4/5 features
Reporting
4/5 features
Compliance & Tax
4/5 features
Data Management & Integration
4/5 features
Available Add-ons & Modules
BankConnect
Hotel Accounting Software
Connect bank accounts and other financial accounts to your HIA ERP & Accounting software to stream live bank balances to your HIA dashboard, see portfolio wide totals, and easily monitor your cash position. Restrict visibility by user security settings. Run reports with auto-imported bank transactions by hotel, region, portfolio, and account. Reduce time spent on bank reconciliations with smart matching transactions from the scheduled imports.
HIA Intelligence
Business Intelligence
HIA Intelligence is a hospitality-specific business intelligence solution for operations, finance, and labor management. HIA Intelligence blends data from your daily report, financials and HCM payroll to get in-depth operation and labor metrics which can be drilled into, sliced, and diced for ultimate visibility into revenue and expenses. View key metrics by hotel, department, or position to identify areas of improvement and drive accountability.
Fixed Assets
Hotel Accounting Software
HIA Fixed Assets is an easy-to-use module on the same platform as your accounting system, enabling you to track depreciation and improve the accuracy of your financial reports and taxes. Add fixed assets directly from AP purchases, use pre-defined depreciation schedules or create custom schedules, easily transfer assets between properties, and more.
Hotel Investor Apps Reviews Summary
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.5/5
Implementation
4.4/5
Recommended by
Achievements
This vendor's trending score is rising, HIA ERP & Accounting by Hotel Investor Apps is the #4 most trending product in the Hotel Accounting Software category (out of 44) and the #65 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotel Investor Apps has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Hotel Investor Apps as the #3 Hotel Accounting Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hotel Investor Apps Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Hotel Investor Apps Case Studies
Canadian Niagara Hotels' Streamlines Accounting with Hotel Investor Apps
Niagara Falls (Canada)
Preparing for the Future: Rainmaker Hospitality's Leap to HIA's Cloud-based Solution
Baywood Hotels Receives Actionable Insights with HIA's ERP & Business Intelligence
Lark and Hotel Investor Apps: Operational Transformation and Employee Empowerment
Carmel (United States)
References
""HIA has empowered our teams to focus on guest experiences while maintaining financial stability. It’s an indispensable tool that has helped us simplify our processes. It was easy to incorporate into our day-to-day routines.""
Preena Patel
Administrative Director @
A1 Hospitality Group
"This is exactly the intelligence tool we were looking for at Baywood. It is so helpful to see the different KPIs at a glance and have the flexibility to segregate the data by layers of filters and drill down for deep analysis. The HIA team has been great to work with, building out dashboards to our specifications."
Jeff Desai
VP and Asset Management @
Baywood Inn Bed and Breakfast
"We have been extremely impressed with the robust functionality of HIA and their responsiveness to customization requests. HIA is the most supportive team I have ever worked with."
Ron Asarawala
VP Finance and Asset Management @
Baywood Inn Bed and Breakfast
"HIA increases our overall productivity. We have a team of over 60 finance staff so having everything in one place has been key for us. HIA’s global chart of accounts enables us to streamline & consolidate reporting. Now we can compare & view property performance much more easily."
Lisa Osinga
Director of Finance @
Hilton Niagara Falls/Fallsview Hotel & Suites
"Bank reconciliation process is much easier. Huge time savings to have the system already match transactions. We’ve been able to reduce the time spent on bank reconciliations by 50%. We now close our monthly books even faster than we ever thought possible."
Prakash Maggan
CFO @
Rainmaker Hospitality
"“As soon as HIA started explaining the platform and what an ERP could do, and showed some of the outputs, and the dashboards, and the visibility, instantly I was like, ‘This is what we need. It felt like the other software was almost like a black box that no one was allowed to touch and only these very highly selected individuals got to look inside it and nobody else could have a password. HIA is the exact opposite.” –"
Scot Hopps
VP of Operations @
Hampton Inn Amesbury
Featured Customers
Hotelier Rating
Looking for specific info?
10
Always there for us ! Melissa, Ava and Stephen are AMAZING!
GM from 200 to 499 room Bed & Breakfast & Inn in New York City (United States)
Verified
14 days ago
Melissa, Ava and Stephen are AMAZING and always there for us for anything we need ! Thank you from all of us at Now Now Noho!
United States
United States
GM
Large Hotel
10
HIA Accounting has reduced what used to be a 45 minute data entry process to about 7 minutes!
Night Audit from 100 to 199 room Bed & Breakfast & Inn in Plymouth (United States)
Verified
26 days ago
It may sound like a minor thing, but my manager and myself appreciate not having to continuously save after each section is completed. The automatic update of Debit, Credit and Variance numbers helps me keep an eye on what's happening as I enter my info. I also appreciate every segment being on one screen and not having to open and close wi...
United States
United States
Night Audit
Large Hotel
8
High tech for hotel employees.
Accounting Admin from 10 to 24 room Bed & Breakfast & Inn in Lexington (United States)
Verified
27 days ago
Easy to navigate, easy to run reports. The options are pretty self-explanatory. For newer users, the title of the reports are helpful when searching for what I need.
United States
United States
Accounting Admin
Small Hotel
8
Good, but good use some improvement.
Corporate Controller from 200 to 499 room Bed & Breakfast & Inn in Seattle (United States)
Verified
27 days ago
I like that you can view invoices across multiple properties in one location. I like that you can process a check run through a third party, REPAY.
United States
United States
Corporate Controller
Large Hotel
7
I like the integration that this product has and the more user friendly and robust accounting features. Looking at our financial data has been clearer and it is much easier for our teams to collaborate in viewing the information behind the numbers. Once we get the mapping issues worked out with Marriott's systems and learn more about the budget creation features, I think this will streamline a lot of what we have been trying to manage in various spreadsheets.
General Manager from 75-99 room Bed & Breakfast & Inn in North Conway (United States)
Verified
29 days ago
I like the ease with which daily reports can be reopened and corrected.
I like the drill down features to see what transactions are making up the numbers in various reports.
I like that we can have multiple tabs open simultaneously
I like that when I reach out to support directly for assistance that I am able to get the answers I am looking...
United States
United States
General Manager
Mid-Sized Hotel
6
Decent Software
Corporate Accounting from 200 to 499 room Branded Hotel in Redding (United States)
Verified
1 months ago
The system is somewhat customizable.
Cloud software makes it easily accessible.
Relatively easy to use in my opinion, but less adaptable people are definitely struggling.
United States
United States
Corporate Accounting
Large Hotel
10
layout is modern and highly visual, tools are user friendly and responsive.
General Manager from 200 to 499 room Bed & Breakfast & Inn in Reno (United States)
Verified
1 months ago
Easy navigating and with favorites for quick access. Ability to run reports that captures all information. User friendly mapping to ensure reports are being uploaded.
United States
United States
General Manager
Large Hotel
10
Great Software
Assistant General Manager from 200 to 499 room Bed & Breakfast & Inn in FortMyers (United States)
Verified
1 months ago
I do like that the numbers are mapped into software for the daily report and also invoicing is easier now.
United States
United States
Assistant General Manager
Large Hotel
10
Ease of use when doing End of Month work
Dual Operations Manager from 200 to 499 room Bed & Breakfast & Inn in Tustin (United States)
Verified
3 months ago
-Easy to find info I need whether its info on taxes, revenue, or rooms occupied.
-The design is simple and easy to navigate. Always a plus.
-The ability to enter information into HIA is also very streamlined and easy to learn.
United States
United States
Dual Operations Manager
Large Hotel
10
The HIA system serves as a robust financial tool, effectively optimizing financial reporting.
Operations Manager from 25-49 room City Center Hotel in Highlands (United States)
Verified
3 months ago
What I love most about HIA is how incredibly user-friendly it is; it completely takes the headache out of managing finances and just makes the whole process smoother.
United States
United States
Operations Manager
Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Hotel Investor Apps shines at making hotel accounting smarter and more efficient. It automates complex financial tasks like accounts payable, budgeting, and reporting, while keeping everything cloud-based and accessible. The platform is built to handle multi-property operations seamlessly, so owners and managers can see the big picture without getting lost in spreadsheets.
Showing all answers to: "What does this product or service do well?"
Hotel Investor Apps shines at making hotel accounting smarter and more efficient. It automates complex financial tasks like accounts payable, budgeting, and reporting, while keeping everything cloud-based and accessible. The platform is built to handle multi-property operations seamlessly, so owners and managers can see the big picture without getting lost in spreadsheets.
HIA is an accounting system designed specifically for hotel operators. Their features support hotels with specific needs they have all via a modern browser based accounting system. This allows users to access their system anywhere with internet, they also get a modern UI and easily allows them to scale their hotel footprint.
Hotel Investors provides a first class experience in managing the day to day operations of all hotel related functionalities. The team is dedicated to the success of their customers and has many years of experience working in the hotel space.
Their product delivers helpful reporting to hoteliers for all aspects of Business Intelligence. The reporting will show real time analytics to help in the hotel industry such as and not limited to rooms to fill, employees to hire, etc.
HIA is a great financial management platform, particularly useful for multi-property hospitality management. It offers many dashboards and reports unique to the hospitality industry. HIA automates many financial tasks, reducing manual entry and human error, while streamlining accounting processes. The cherry on top, a great team to work with!
Question:
What differentiates this product or service from the competition?
Answer:
Unlike traditional accounting tools, Hotel Investor Apps is designed specifically for hospitality. It integrates with PMS systems and operational data, giving hoteliers real-time financial insights that actually drive decisions. Plus, its scalability and automation features mean less manual work and more strategic control—something generic accounting software just can’t match.
Showing all answers to: "What differentiates this product or service from the competition?"
Unlike traditional accounting tools, Hotel Investor Apps is designed specifically for hospitality. It integrates with PMS systems and operational data, giving hoteliers real-time financial insights that actually drive decisions. Plus, its scalability and automation features mean less manual work and more strategic control—something generic accounting software just can’t match.
Most hotel accounting systems are old and clunky. HIA modernizes the experience by being a native browser-based accounting solution. This enables our AP automation solution to send data back and forth seamlessly. Ultimately, the end user gets an experience that is unmatched with other hotel specific accounting systems.
Hotel Investors ensures a smooth implementation process, where customers feel they are up and running in a timely manner. Having worked with Hotel Investors for several years, their knowledge in ensuring customers feel comfortable in adaping to a cloud based solution is second to none.
The differentiator for me is the customer service and working with their Partner Group. We are a partner of theirs and it was a pleasure working with them and they make it very easy and effortless. The product was just the icing on the cake and the product they presented and we now integrate with make BI reporting seamless for our client base.
It's not limited to accounting, it offers enterprise modules and integrated solutions via its open API. Integrations such as Property Management Systems (PMS) and Point of Sale (POS) systems are crucial to have reliable operational data to inform daily operating decisions and long term planning. With the integration with Velixo, HIA users have the ability to easily analyze and manipulate their real-time data without exports or imports of data, saving significant time and maintaining data integrity.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Think beyond basic accounting. This platform is a financial command center for your portfolio, so take the time to explore its analytics and automation tools. The more you use its integrations and dashboards, the more you’ll uncover opportunities to cut costs and boost profitability.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Think beyond basic accounting. This platform is a financial command center for your portfolio, so take the time to explore its analytics and automation tools. The more you use its integrations and dashboards, the more you’ll uncover opportunities to cut costs and boost profitability.
When evaluating partners look to see if they have an API integration. It will make your life so much easier to be able to add on products of your tech stack. If they don't have an API, I wouldn't even consider them. If they don't work well with partners, you are going to get left behind with an old accounting system as the world around you chooses modern.
Trust the expertise Hotel Investors has in migrating customers from on-premise to cloud based. Hotel Investors truly invests in their customers and I need to say with confidence you will be in great hands with the HIA team.
The advice would be to also look at your timekeeping system and integration partners so you can get more real time BI. We integrate with HIA for that reason, more real time BI results and it's very fluid from employees punching through to real time stats/BI in HIA.
Explore HIA's reporting tools, don't limit the usage to financials. HIA has may sophisticate reports tailored for the Hotel industry, as well as great integration with third party applications. Using these tools with improve company's reporting by a meaningful amount.
Recommended by
Pritesh Patel
Director of Product Integration
@
Actabl
Brad Bloch
CEO
@
Factura.ai
Duffy Cohen
Vice President - Sales & Business Development
@
Velixo
Jacqueline Hurt
Sales Engineer
@
Inova Payroll
Pooria Forootan
Director of Support & Services
@
Velixo
Pritesh Patel
Director of Product Integration
@
Actabl
Brad Bloch
CEO
@
Factura.ai
Duffy Cohen
Vice President - Sales & Business Development
@
Velixo
Jacqueline Hurt
Sales Engineer
@
Inova Payroll
Pooria Forootan
Director of Support & Services
@
Velixo
Edgar Buchanan
National Sales Director
@
Netchex
Spencer Horrocks
VP, Sales
@
REPAY
Albert Tinnell
Director
@
Platform Business Advisors: Hotel Solutions
Gabriel Michaud
President
@
Velixo
Alexandre Bastien
Director of Partnerships & Alliances
@
Velixo
Angie Keller
Senior Partner Manager
@
Inova Payroll
Are you a consultant or vendor that recommends Hotel Investor Apps?
Leave a recommendation
News
Hotel Investor Apps
1 month ago
HIA Launches 4 AI Features Built Natively into its Hospitality ERP
Hotel Investor Apps
10 months ago
HIA Adds 400+ Properties in 2025 YTD As Demand For Hospitality-Specific ERP Surges
Hotel Investor Apps
1 year ago
HIA Rebrand Marks a Decade of ERP Innovation in Hospitality
Hotel Investor Apps
1 year ago
Peachtree Group Implements Hotel Investor Apps ERP & Accounting Software
Hotel Investor Apps
1 year ago
How to Choose the Right ERP for Hospitality
Hotel Investor Apps
1 year ago
Canadian Niagara Hotels' Streamlines Accounting with Hotel Investor Apps
Hotel Investor Apps
1 year ago
Preparing for the Future: Rainmaker Hospitality's Leap to HIA's Cloud-based Solution
Hotel Investor Apps
2 years ago
Baywood Hotels Receives Actionable Insights with HIA's ERP & Business Intelligence
Hotel Investor Apps
2 years ago
Lark and Hotel Investor Apps: Operational Transformation and Employee Empowerment
Hotel Investor Apps
2 years ago
Baywood Hotels Expands Use of Hotel Investor Apps' ERP Platform
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Support
Verified Support
Hotel Investor Apps has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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