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Jordan M Hollander
Jordan M Hollander
CEO @ Miyako Hotel Los Angeles
Jordan is the co-founder of Hotel Tech Report, the hotel industry's app store where millions of professionals discover tech tools to transform their businesses. He was previously on the Global Partnerships team at Starwood Hotels & Resorts. Prior to his work with SPG, Jordan was Director of Business Development at MWT Hospitality and an equity analyst at Wells Capital Management. Jordan received his MBA from Northwestern’s Kellogg School of Management where he was a Zell Global Entrepreneurship Scholar and a Pritzker Group Venture Fellow.
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Struggling to fill roles, reduce turnover, or find quality candidates fast? Staffing and recruiting software helps hotels streamline hiring, cut down time-to-fill, and attract top talent in a highly competitive labor market. These tools are designed specifically for hospitality teams, making it easier to source, screen, and onboard employees—whether you're hiring seasonal front desk staff or building a long-term leadership pipeline. With built-in automation, mobile-friendly applications, and data-driven insights, staffing software helps hoteliers reduce hiring headaches and build stronger, more reliable teams. In this guide, you’ll discover top solutions, must-have features, and expert tips to help you optimize your hotel’s hiring process from start to finish.
Struggling to fill roles, reduce turnover, or find quality candidates fast? Staffing and recruiting software helps hotels streamline hiring, cut down time-to-fill, and attract top talent in a highly competitive labor market. These tools are designed specifically for hospitality teams, making it easier to source, screen, and onboard employees—whether you're hiring seasonal front desk staff or building a long-term leadership pipeline. With built-in automation, mobile-friendly applications, and data-driven insights, staffing software helps hoteliers reduce hiring headaches and build stronger, more reliable teams. In this guide, you’ll discover top solutions, must-have features, and expert tips to help you optimize your hotel’s hiring process from start to finish.
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Hiring the right team is critical to delivering great guest experiences—but it’s also one of the biggest challenges hotels face. Here are the top ways staffing and recruiting software can help streamline hiring and strengthen your workforce.
Automate job postings, resume screening, and candidate communication to reduce time-to-fill and keep roles from sitting vacant.
Reach more qualified applicants through integrated job boards, optimized listings, and mobile-friendly application processes designed for today’s workforce.
Many frontline hospitality workers apply on their phones—mobile-optimized workflows make it easy for them to complete applications and schedule interviews quickly.
Advanced filtering, AI screening, and applicant scoring help surface the best-fit candidates faster and reduce wasted time on unqualified applicants.
Built-in onboarding tools simplify paperwork, training schedules, and document collection—so new hires can hit the ground running on day one.
Track key hiring metrics like time-to-hire, source effectiveness, and candidate drop-off rates to continuously improve your recruiting strategy.
By improving candidate quality and pre-screening for culture and role fit, staffing software helps reduce costly turnover and retraining.
Multi-property hotels and management companies can manage all hiring activity from a single platform, ensuring consistency and efficiency across locations.
Staffing and recruiting software comes packed with tools to help hotels attract, evaluate, and hire top talent faster. Below are the key features to look for when choosing the right platform for your property.
Staffing platforms often support specific countries—or even cities—based on job board integrations, labor laws, and applicant networks. Make sure to choose a solution that’s fully compatible with your hotel’s location to ensure you can post jobs locally, stay compliant, and attract qualified candidates in your city or region.
Post open positions to multiple job boards (like Indeed, Hcareers, ZipRecruiter) with one click to reach a wider pool of candidates fast.
Track applicants through every stage of the hiring process—from application to interview to offer—while keeping everything organized in one central dashboard.
Use customizable filters, keyword search, and automated scoring to quickly identify the most qualified candidates for each role.
Make it easy for applicants to apply from any device with fast, simple, and mobile-optimized application flows—crucial for frontline hospitality roles.
Send status updates, reminders, and interview invitations automatically to keep candidates engaged and reduce ghosting.
Collect required documents, manage e-signatures, and deliver onboarding checklists to streamline the pre-hire process and reduce first-day friction.
Monitor key hiring metrics like time-to-hire, source effectiveness, and drop-off points to optimize recruiting efforts.
Centralize recruiting across multiple hotels or departments with user permissions, shared templates, and consolidated dashboards.
Connect recruiting software with your existing HR and payroll tools for a seamless transition from candidate to employee.
Staffing and recruiting software for hotels typically follows one of three pricing models: per job posting, per user/month, or custom enterprise pricing for multi-property groups. Some platforms charge flat monthly fees, while others use a usage-based model depending on the number of active job listings or hires made.
Entry-level tools designed for single properties or small teams often start at $50–$150/month for basic applicant tracking and job posting features. Mid-range platforms with automation, mobile optimization, and integrations usually cost $200–$500/month, depending on volume and features. Enterprise solutions for hotel groups or chains may start around $1,000/month and go higher based on the number of properties, users, and integrations required.
Additional fees may include:
Job board posting costs (if not included)
Onboarding or training packages
ATS integrations with HR/payroll systems
Custom feature development
Many providers offer free trials or demos, and some platforms offer bundled discounts when combined with other HR tools like onboarding or scheduling. Always check what’s included in the base price—and what’s considered an add-on—to avoid surprise costs later.
Getting started with staffing and recruiting software is typically quick and straightforward. Here’s what the process looks like when making your first hire:
Create Your Account & Set Up Your Property Profile
Start by adding your hotel’s basic info, team members, and brand guidelines. Some platforms offer templates specific to hotel roles to speed up setup.
Post a Job
Use pre-built templates or create custom job descriptions. With one click, you can publish the role to multiple integrated job boards (e.g., Indeed, ZipRecruiter) or share it directly via a link.
Screen Applicants
As applications come in, use filters, auto-screening questions, and applicant scoring to quickly identify the most qualified candidates.
Schedule Interviews
Many platforms include built-in scheduling tools or automated communication to streamline interview coordination and reduce no-shows.
Hire & Onboard
Once you’ve selected your candidate, you can send offer letters, collect documents, and kick off digital onboarding—often without needing a separate tool.
Track & Improve
After your first hire, use built-in analytics to review what worked (or didn’t), optimize job posts, and improve future recruiting efficiency.
The whole process—from posting to hiring—can take just a few days, depending on the role and applicant pool. Many hotels see significantly faster time-to-hire and improved applicant quality after switching from manual hiring methods.
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