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Uniguest Hub Interactive TV
4.6 (3 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Uniguest Hub Interactive TV
Unranked in Hospitality TV
A complete hotel TV solution to support the needs of every guest
87% recommended by 10 hotels
Marriott, Viceroy, Hyatt & 7 others
What is Uniguest?
Founded in 1986 | Headquarters in Nashville, TN | 184 employees
Uniguest Hub Interactive TV is a cloud-based interactive TV platform specifically designed for the hospitality industry. It enables hoteliers to provide a dynamic, personalized in-room entertainment experience for guests, going beyond traditional TV services. The system integrates seamlessly into existing hotel operations, offering features like tailored brand messaging, promotional content, in-room ordering, and more. It enhances the guest experience by delivering an at-home entertainment feel, making it a valuable addition for hotels looking to modernize and elevate their services.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Uniguest products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Uniguest Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Uniguest Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Uniguest
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Uniguest's Provided Description:
"Hotel Hub offers a premier cloud-based Interactive TV solution that empowers hoteliers to deliver dynamic and personalized in-room entertainment. With intuitive features designed to suit the needs of modern travelers, guests enjoy a true at-home entertainment experience alongside tailored brand messaging, promotional content, in-room ordering, and more. Uniguest Interactive TV is the choice of six global hotel brands and chains, with hundreds of thousands of rooms deployed globally."
FAQs
Capabilities
Casting from Personal Devices
Casting from Personal Devices
Casting technology elevates the guest journey by offering a personalized, home-away-from-home experience, allowing guests to enjoy their own content on the in-room TV in full-screen comfort.
TV & On-Demand Entertainment
TV & On-Demand Entertainment
Hotel Hub offers a premier cloud-based Interactive TV solution that empowers hoteliers to deliver dynamic and personalized in-room entertainment. With intuitive features designed to suit the needs of modern travelers, guests enjoy a true at-home entertainment experience alongside tailored brand messaging, promotional content, in-room ordering, and more.
Order food, book services, and access hotel amenities
Order food, book services, and access hotel amenities
Devices Order food, book services, and access hotel amenities
Explore local information and travel guides
Explore local information and travel guides
Explore local information and travel guides
Built-in Google Cast
Built-in Google Cast
Elevate your guest experience with seamless content streaming. LG & Samsung Hospitality TVs with integrated Google Cast and Uniguest Hub let guests effortlessly stream their favorite shows, movies, and music from personal devices directly to the in-room TV—no cables or external dongles required.
Features
Branding & Customization
4/5 features
Casting & Streaming
4/5 features
Messaging & Communication
4/5 features
Promotions
4/5 features
Analytics & Reporting
4/5 features
Security & Data Management
4/5 features
Other
0/2 features
Available Add-ons & Modules
Casting
Hospitality TV
Casting technology enhances the guest experience offering a personalized home-away-from-home experience, allowing guests to enjoy their content on the in-room TV in full-screen.
Uniguest Reviews Summary
Ease of Use
5.0/5
Customer Support
4.7/5
ROI
4.7/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, Uniguest Hub Interactive TV is the #6 most trending product in the Hospitality TV category (out of 53) and the #399 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreUniguest’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Uniguest Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Uniguest Case Studies
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References
"“Wanting to further make the Viceroy guest experience feel like a natural extension of how our guests operate daily, we incorporated a voice technology solution into our guestrooms. Volara meets the complex technical specifications of the hotel and simultaneously adheres to our obligation to ensure guest privacy. When we began looking at voice technologies, we hoped to find a partner that was innovative and flexible with integrations to other third-party applications. Volara understood our vision, and it already had integrations to more than 40 hotel technologies, including IPTV, room controls, PBX, music, and work order-management. Security was also extremely important to us. Volara ensures that recordings of guests are never associated with their personally identifiable information. They make sure that all recordings of guests are deleted within 24 hours – a distinct difference from the management of user recordings in the consumer environment.”"
Darren Clark
VP Technology @
Viceroy Hotel Group
"“Volara shares Marriott’s commitment to guest privacy and the need to deliver quality experiences. Making sure our guests are inspired and engaged during their stay is important to us. This partnership will help Marriott evaluate opportunities through voice that will guide our approach to better serving guests in our hotels.”"
Scott Hansen
Senior Director Guest Technology for Global Operations @
Marriott Drive
""Guests at Synergy Chelsea won't just enjoy high-speed wireless Internet, IPTV and a Bluetooth audio system. They will also be wowed by a Volara-powered voice assistant that will enable them to speak commands to better personalize their live/work/play experiences.""
Rob Eisenberg
General Manager @
Synergy Chelsea
"“Hotel Zetta continues to be at the forefront of delivering the latest technological offerings and experiences to our savvy travelers who expect a high caliber of service every time they visit. Being in the heart of an innovation hub like San Francisco, we’re proud to partner with Volara on their innovative technology.”"
Mark Beevor
General Manager @
Hotel Zetta
"The Westin Buffalo is proud to be leading the way in bringing this innovative service solution to our guests. By leveraging the most cutting-edge technology in our industry, we’re ensuring our guests have a unique, memorable and exceptional experience every time they stay with us."
Tom Long
General Manager @
The Westin Buffalo
"The Time Nyack brings modern amenities to a boutique hotel environment in the heart of the Hudson Valley. The Volara-powered Amazon Echo Dot devices found in our guest rooms are well equipped to handle guest requests, like helping them find local restaurants, music, amenities and events. Volara’s software not only allows us to manage the voice interactions with our guests, but also to route requests to the appropriate member of our staff."
Christian Cooper
VP of IT @
Dream Downtown
"Volara's voice-based guest engagement solution on the Amazon Echo Dot was simple to deploy and personalize for our hotel. We're serving our guests more efficiently while creating unique experiences that our guests will always remember and associate with the Alexis."
Jenne Oxford
General Manager @
Kimpton Alexis Hotel
"ACME is always looking for ways to stay ahead of the curve by bringing new technologies to our guests to enhance their stay. We knew Volara’s customized voice-based guest engagement solution on the Amazon Echo would be a perfect fit for our guests, acting as a high-tech personal assistant for a number of hotel services and information on demand."
Jim Harness
General Manager @
ACME Hotel Company
Featured Customers
More Products by Uniguest
Hotelier Rating
Looking for specific info?
10
Guest love the digital experience and hotel information.
General Manager from 75-99 room Branded Hotel in Wilmington (United States)
Verified
4 days ago
You make the process of filling out the information simple. I just had to fill in the blanks and publish.
United States
United States
General Manager
Mid-Sized Hotel
10
Uniguest review
DOSM from 200 to 499 room Branded Hotel in Miami (United States)
Verified
9 days ago
User friendly, concise, seamless, hotel information, good visuals and helpful to guests, giving them choices and answers to questions in this digital world.
United States
United States
DOSM
Large Hotel
8
Personalized room experience
Front Desk Manager from 75-99 room Branded Hotel in Wichita (United States)
Verified
9 days ago
It allows guests to have a personalized experience upon entering the room. Seeing their name on the television is definitely a plus.
United States
United States
Front Desk Manager
Mid-Sized Hotel
- 1
It looks like Uniguest is not recommended by any hotels
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Support
Unverified
Uniguest has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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