LaaSie Convert

Ranked 5 (out of 42) in Direct Booking Tools

Direct Booking Tools

AI x Instant Gratification

Ratings Snapshot

Certificate of Excellence
Read 52 reviews
93%
Recommend
HTR Score icon
HT SCORE
81 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Profile indicator arrow
LaaSie Convert has fewer than 10 reviews in the past 6-months.

Learn more about review recency →
Reviews Summary

Ranked #5 out of 42 in Direct Booking Tools

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

LaaSie.ai’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • Boutiques Leader: Triptease
    94%
    27 verified reviews
  • Resorts Leader: Triptease
    91%
    12 verified reviews
  • Luxury Hotels 11 verified reviews
    91%
    11 verified reviews
  • Branded Hotels Leader: Triptease
    94%
    5 verified reviews
  • City Center Hotels 4 verified reviews
    98%
    4 verified reviews
  • RV Parks & Campgrounds 3 verified reviews
    100%
    3 verified reviews
  • Vacation Rentals & Villas 2 verified reviews
    100%
    2 verified reviews
  • Limited Service & Budget Hotels 2 verified reviews
    90%
    2 verified reviews
  • Hostels Leader: Hotelchamp
    95%
    2 verified reviews
  • Bed & Breakfast & Inns Leader: Triptease
    100%
    2 verified reviews
  • Airport/Conference Hotels Leader: Triptease
    100%
    1 verified reviews
  • Casinos Leader: The Guestbook
    100%
    1 verified reviews

LaaSie Convert Overview

LaaSie Convert Overview

LaaSie incentivizes conversion and retention by personalizing rewards that are instantly gratifying (e.g. complimentary Uber, VIP Experience, etc.). With our 3 core AI features, (Personalization, Optimization and Segmentation), our recommendation engine surfaces the optimal mix of incentives to match each user's preference. As such, we have driven over $500 million in direct bookings.

About LaaSie.ai

Founded in 2016 | Headquarters in New York, New York | 30 employees

LaaSie marries Instant Gratification with AI. Awarded the #1 Direct Booking Platform 2019 by HotelTechAwards, LaaSie incentivizes conversion and retention by pe...

Integrates with

  • Booking Engine
  • Property Management Systems
  • Central Reservations Systems
Browse integrations (10 verified)

Pros & Cons

Like 93% recommend

Area E-Commerce Manager

Great response from Kareem on my questions and openness to try something new. Nice that there's ongoing tests to create something new to see what users engage with more.

General Manager

THE DEAL IS VERY PRACTICAL AND PRODUCES RESULTS FROM DAY ONE. THE REPORTS ARE EASY TO UNDERSTAND TOO.

Revenue Manager

It is a great incentive tool for increasing direct bookings. Most importantly, the support team is amazing, Stefanie in particular!

Director, Revenue Optimization

Ability to have the product in a language other than English. More rewards that are Canadian specific vendors for Canadian travelers.

General Manager

You could possibly offer more rewards better suited for long term stays or leisure guests

Director of Sales and Marketing

not much! I am happy with how they manage their program- It's painless for me and works well. (Review updated 12/28/18) Original Review 11/09/18: : Works well- nothing to change. We have had technical problems on the c...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

LaaSie makes it simple and easy for independent hotels to offer loyalty rewards without having to officially have a loyalty program. Plus, the app is integrated into our booking engine in such a way that it doesn't feel obtrusive or look out of place.

by Nancy Huang (Pegasus) on December 06, 2019

Question:

What differentiates this product or service from the competition?

Answer:

The system of rewards is completely unique from all other direct booking tools. They offer rewards from airlines, retailers, tour groups — practical rewards that most transient travelers would need, which has been helpful in driving conversions.

by Nancy Huang (Pegasus) on December 06, 2019

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Given the types of reward partnerships they have, LaaSie's rewards program works best for hotels in cities or large tourist areas where there would be a lot of options for rewards to claim and redeem.

by Nancy Huang (Pegasus) on December 06, 2019

User avatar image
Recommended by

LaaSie.ai Alternatives

View LaaSie.ai alternatives

Find the perfect fit

Want to find out if LaaSie.ai is the best fit for your hotel?

Take the Quiz
Quiz image profile

GETTING STARTED

Download the 2021 Direct Booking Tools buyer’s guide

Free download
Buyers cover image buyes image guides

Features

Conversion Boosters

4/5 features

Personalization

4/5 features

Offers & Promotions

4/5 features

Rate Monitoring & Parity

4/5 features

Messaging & Communication

4/5 features

Active Markets

MARKETS SERVED
  • South America
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
  • Europe
VERIFIED MARKETS
  • United States of America
  • Canada

52 Verified LaaSie.ai Reviews

Likelihood to Recommend
Filter by property type
Filter by geography
notification
Low review volume alert

This vendor is 91% below the category average..

Arrow down notification
Declining share of voice

This vendor has fewer recent reviews than average compared to other top Direct Booking Tools providers. It is advised that you ask for recent references before proceeding.

September 22, 2022

LaaSie Convert Review: Direct Booking Tool Conversation

Director, Revenue Optimization from Hostels in Vancouver (Canada)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

*Partnership to drive revenue*Collaboration to drive revenue*timely responses*seemless experience for the guest and therefore no customer service issues *drives revenue away from OTA

What do you dislike or think could be improved?

Ability to have the product in a language other than English. More rewards that are Canadian specific vendors for Canadian travelers.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

April 29, 2022

LaaSie Convert Review: Driving Direct Bookings

Director of E-Commerce from Luxury Hotels in Miami Beach (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Laasie has given us an opportunity to increase our loyalty with our guests by providing rewards that help drive direct bookings to our hotels at a low cost. We are pleased with the performance since the l...

What do you dislike or think could be improved?

Regarding improvements, we are considering expanding the rewards program into more of a Loyalty program. In looking at Laasie's App Loyalty program as a solution.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

March 14, 2022

LaaSie Convert Review: Great product. Best Support Team!

Revenue Manager from Casinos in Las Vegas (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is a great incentive tool for increasing direct bookings. Most importantly, the support team is amazing, Stefanie in particular!

What do you dislike or think could be improved?

I would prefer having a banner ad, instead of a pop up box. At times the box popping repeatedly can get a bit annoying, while the banner is cleaner and nicer. I would appreciate if this can be developed i...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

July 09, 2021

LaaSie Convert Review: Easy, innovative, and profitable

Director of Revenue from City Center Hotels in New York (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

There is so much competition in the online realm. Consumers are getting smarter, and they want to choose the best of their options. LaaSie makes it possible for hotels to stay ahead of the game and conver...

What do you dislike or think could be improved?

LaaSie can improve by expanding their service and product offerings. This tool is mainly beneficial for the independent, leisure hotel. Targetting different segments is one way; finding ways to offer the ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

July 09, 2021

LaaSie Convert Review: Well done Laasie!

EVP from Luxury Hotels in Rehoboth Beach (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We have established a strong partnership with Laasie. It is a unique product that has helped drive direct bookings at several of our assets in a way that makes our guests feel valued and appreciated beca...

What do you dislike or think could be improved?

They are innovative & value feedback to self improvise - What's next for them - an integrated CRM/ Text platform?

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
4.5

December 12, 2019

LaaSie Convert Review: Rewards them for booking directly with us!

Director of Revenue from Hostels in New York (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

It's great to be able to offer a program for our guests that rewards them for booking directly with us!

What do you dislike or think could be improved?

There could be more options, I think - or easier ways for people to use their credits, especially for the flight rewards, etc.

Customer Support
4.5
Ease of Use
4.5
Value for money
3.5
Implementation
3.5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
$500/month-$1500/month

Recent News & Content

Related articles

View all

Related industry news

View all

Resources & reports

View all

Popular LaaSie Convert Integrations

View all (10 LaaSie.ai Integrations)