LaaSie.ai

Ranked 6 (out of 35) in Direct Booking Tools

Direct Booking Tools

AI x Instant Gratification

Ratings Snapshot

Certificate of Excellence
Read 49 reviews
93%
Recommend
HTR Score icon
HT SCORE
80 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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LaaSie.ai has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #6 out of 35 in Direct Booking Tools

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

LaaSie.ai’s customer support processes haven’t yet been verified by Hotel Tech Report.

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  • Extended Stay Leader: LaaSie.ai
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LaaSie.ai Overview

Top Alternative: Hotelchamp Convert

LaaSie.ai Overview

LaaSie incentivizes conversion and retention by personalizing rewards that are instantly gratifying (e.g. complimentary Uber, VIP Experience, etc.). With our 3 core AI features, (Personalization, Optimization and Segmentation), our recommendation engine surfaces the optimal mix of incentives to match each user's preference. As such, we have driven over $500 million in direct bookings.

About LaaSie.ai

Founded in 2016 | Headquarters in New York, New York | 30 employees

LaaSie marries Instant Gratification with AI. Awarded the #1 Direct Booking Platform 2019 by HotelTechAwards, LaaSie incentivizes conversion and retention by pe...

Integrates with

  • Booking Engine
  • Central Reservations Systems
  • Property Management Systems
Browse integrations (8 verified)

Pros & Cons

Like 93% recommend

EVP of Revenue & Distribution from City Center

It is an amazing tool to help drive conversion on hotel website and to help promote direct hotel bookings.

Director Of Revenue Management from Villas in New York (United States)

SW takes a simplistic yet extremely effective approach to elevating your e-commerce efforts in providing what everyone loves: Free Perks. Their library of partnerships (rewards) continue to grow; providing their hotelier...

Marketing from Resort

StayWanderful allows us to add value to our guest during the booking process. The StayWanderful staff manages the widget to maximize interaction and the code is easy to implement.

Area E-Commerce Manager from Resort

Unable to choose which pages to display alert on or tailor to web content. There needs to be a mobile friendly version and most times the gift messaging is blocking valuable real estate. Think tracking might be fixed ...

Sales & Marketing Coordinator from Limited Service in

I can't think of anything off the top of my head that needs improvement, their business model is pretty simple, book a stay, get rewards.

Vice President of Revenue & Distribution: Florida & Caribbean from Boutique in Hayward (United States)

StayWanderful isn't globally yet. Missing exposure in several places where lowered rated Wholesale dominate volume. If it would work on lower margins and hotels could see even higher conversion to shift share from OTA/Wh...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

LaaSie makes it simple and easy for independent hotels to offer loyalty rewards without having to officially have a loyalty program. Plus, the app is integrated into our booking engine in such a way that it doesn't feel obtrusive or look out of place.

by Nancy Huang (Pegasus) on December 06, 2019

Question:

What differentiates this product or service from the competition?

Answer:

The system of rewards is completely unique from all other direct booking tools. They offer rewards from airlines, retailers, tour groups — practical rewards that most transient travelers would need, which has been helpful in driving conversions.

by Nancy Huang (Pegasus) on December 06, 2019

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Given the types of reward partnerships they have, LaaSie's rewards program works best for hotels in cities or large tourist areas where there would be a lot of options for rewards to claim and redeem.

by Nancy Huang (Pegasus) on December 06, 2019

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GETTING STARTED

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Features

  • OTA Parity Live Feed
  • Parity Reports
  • Surge Alerts
  • Pop-up Messages
  • Custom Segment Messaging
  • Messaging Analytics
  • Live Chat
  • Facebook Messenger Integration
  • Review compilation widget
  • Price Comparison
  • Analytics dashboard
  • Metasearch Survelliance
  • Instant redeemable rewards

Active Markets

MARKETS SERVED
  • South America
  • Asia Pacific
  • Middle East
  • Africa
  • North America
  • Europe
VERIFIED MARKETS
  • United States

49 Verified LaaSie.ai Reviews

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July 09, 2021

LaaSie.ai Review: Easy, innovative, and profitable

Director of Revenue from City Center in New York (United States)

Recommend 10/10
Full blue star
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What do you like most?

There is so much competition in the online realm. Consumers are getting smarter, and they want to choose the best of their options. LaaSie makes it possible for hotels to stay ahead of the game and conver...

What do you dislike or think could be improved?

LaaSie can improve by expanding their service and product offerings. This tool is mainly beneficial for the independent, leisure hotel. Targetting different segments is one way; finding ways to offer the ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

July 09, 2021

LaaSie.ai Review: Well done Laasie!

EVP from Resort in Rehoboth Beach (United States)

Recommend 10/10
Full blue star
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What do you like most?

We have established a strong partnership with Laasie. It is a unique product that has helped drive direct bookings at several of our assets in a way that makes our guests feel valued and appreciated beca...

What do you dislike or think could be improved?

They are innovative & value feedback to self improvise - What's next for them - an integrated CRM/ Text platform?

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
4.5

December 12, 2019

LaaSie.ai Review: Rewards them for booking directly with us!

Director of Revenue from Hostel in New York (United States)

Recommend 9/10
Full blue star
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Empty blue star

What do you like most?

It's great to be able to offer a program for our guests that rewards them for booking directly with us!

What do you dislike or think could be improved?

There could be more options, I think - or easier ways for people to use their credits, especially for the flight rewards, etc.

Customer Support
4.5
Ease of Use
4.5
Value for money
3.5
Implementation
3.5

December 12, 2019

LaaSie.ai Review: Driving more direct booking

Revenue Manager from Resort in Glen Cove (United States)

Recommend 8/10
Full blue star
Full blue star
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Full blue star
Half blue star

What do you like most?

Driving more direct booking. User-friendly platform for owner and everybody in hotel to use.

What do you dislike or think could be improved?

Driving more direct booking. User-friendly platform for owner and everybody in hotel to use.

Customer Support
3.5
Ease of Use
5
Value for money
3.5
Implementation
4

December 03, 2019

LaaSie.ai Review: Free Rewards and More Direct Bookings - Name a better combo!

Complex Director of Revenue from Boutique in New York (United States)

Recommend 10/10
Full blue star
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What do you like most?

Very simple and user friendly widgets that gives guests an incentive to book direct. A great product that allows hotels to compete with the major OTAs in distribution with providing a low cost and effec...

What do you dislike or think could be improved?

Allowing more control on the user side with how designs look and feel for widgets. I do know this is in the pipeline though! Looking forward to that.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 03, 2019

LaaSie.ai Review: Good tool to capture direct bookings

Revenue Manager from Boutique in Chicago (United States)

Recommend 7/10
Full blue star
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Full blue star
Empty blue star

What do you like most?

I think Lassie is a good tool to capture business for guests who have made it to brand.com, the incentives can be enticing to stop a repeat guest from booking on OTAs

What do you dislike or think could be improved?

I'd like to be able to control which rate plans the tool displays on myself instead of having to rely on their support team. They are responsive, but I like to be able to turn it on and off for certain pe...

Customer Support
4
Ease of Use
4
Value for money
3.5
Implementation
n/a

Pricing

Commission or Revenue Share
% of room upsell revenue

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