Visito Agent

4.9 (20 REVIEWS)

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Visito Agent

Unranked in Hotel Chatbots

Turn hotel conversations into direct bookings

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Visito Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel Chatbots for hotels in South America
#2 of 3
Best Hotel Chatbots for hotels in Mexico
#3 of 3
Best Hotel Chatbots for Small Hotels
#8 of 11

Visito Hotel Chatbots Rankings

By size
Best Hotel Chatbots for Small Hotels 100% recommended by 5 Small hotels
#8 of 11
Visito is a top Hotel Chatbots pick among small hotels on HotelTechReport for its AI-driven capabilities that act as a proactive sales agent, allowing users to handle inquiries in real time while managing bookings and updates directly from messaging apps like WhatsApp.
Best Hotel Chatbots for Mid-sized Hotels 98% recommended by 6 Mid-sized hotels
#14 of 14
Visito is a top Hotel Chatbots pick among mid-sized hotels on HotelTechReport because it provides 24/7 guest assistance that can autonomously answer queries, enhancing booking potential. Hoteliers appreciate that it can "train itself from our webpage," making setup and customization straightforward.
By type
Best Hotel Chatbots for Luxury Hotels 100% recommended by 7 Luxury Hotels hotels
#11 of 14
Visito is a top Hotel Chatbots pick among Luxury on HotelTechReport for its ability to manage over 10,000 messages a month across platforms like WhatsApp and Instagram, providing quick and accurate responses that enhance guest communication and drive direct sales.
Best Hotel Chatbots for Boutique Hotels 100% recommended by 7 Boutique Hotels hotels
#11 of 14
Visito is a top Hotel Chatbots pick among boutique hotels on HotelTechReport, praised for its ability to handle guest messaging via popular apps like WhatsApp with high accuracy and speed. One operator notes it manages over 10,000 messages monthly, allowing their team to focus on more complex guest interactions.
Best Hotel Chatbots for Bed & Breakfast & Inns 100% recommended by 6 Bed & Breakfast & Inns hotels
#12 of 13
Visito is a top Hotel Chatbots pick among Bed-N-Breakfast on HotelTechReport because it provides 24/7 guest assistance that feels genuine, with "great answers to our guests' questions," alleviating staff workload effectively.
By region
Best Hotel Chatbots for hotels in South America 100% recommended by 9 hotels in South America
#2 of 3
Visito is a top Hotel Chatbots pick among South America on HotelTechReport, with its ability to function as an additional salesperson who "ensures an intelligent and immediate response" to inquiries, significantly boosting reservations for hoteliers.
Best Hotel Chatbots for hotels in North America 99% recommended by 7 hotels in North America
#8 of 9
Visito is a top Hotel Chatbots pick among North America on HotelTechReport, with its AI learning rapidly to provide accurate responses, enabling 24/7 guest assistance that minimizes booking mistakes. Hoteliers appreciate how it manages over 10,000 messages monthly and boosts direct sales through real-time engagement.
By country
Best Hotel Chatbots for hotels in Mexico 100% recommended by 5 hotels in Mexico
#3 of 3
Visito is a top Hotel Chatbots pick among Mexico on HotelTechReport because it provides 24/7 guest assistance, improving direct sales and response accuracy, as one hotelier noted, “the accuracy and response time is amazing.” This makes it a valuable tool for small hotels managing high message volumes.

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What is Visito?

Founded in 2023 | Headquarters in San Francisco (United States) | 7 employees
Visito Agent is an AI guest messaging and booking assistant for hotels and hospitality businesses. It handles conversations across WhatsApp, Instagram, Messenger, and your website, replying in seconds in 100+ languages. It can share live rates from your PMS or booking engine, take payment, and confirm reservations directly in chat. By automating guest questions and bookings, it helps teams reduce manual work, improve response times, and increase direct revenue.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Visito products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Visito

FAQs

Features

Messaging & Communication

4/5 features

Bookings & Reservations

4/5 features

Messaging Channels

4/5 features

Workflow Automation

4/5 features

Concierge Services

4/5 features

Visito Reviews Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Visito Agent is the #14 most trending product in the Hotel Chatbots category (out of 40) and the #469 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Visito’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Visito Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Visito Average Visito

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0

Success Stories

1

References

0

Featured Customers

Visito Case Studies

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More Products by Visito

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Visito Reviews

Hotelier Rating

Excellent
19
Very Good
0
Average
1
Poor
0
Terrible
0

Property Size

  • X-Small (5)
  • Small (6)
  • Mid-Sized (4)
  • Large (4)

Country

  • Mexico
    Mexico
    (5)
  • El Salvador
    El Salvador
    (3)
  • Colombia
    Colombia
    (3)
  • United States
    United States
    (2)
  • Argentina
    Argentina
    (2)
  • Venezuela
    Venezuela
    (1)
  • Ecuador
    Ecuador
    (1)
  • Poland
    Poland
    (1)
  • Vietnam
    Vietnam
    (1)

Region

  • North America
    North America
    (7)
  • Europe
    Europe
    (1)
  • Asia Pacific
    Asia Pacific
    (1)
  • South America
    South America
    (10)
10

Human-like chatbot support that keeps improving

Owner from 5 to 9 room Boutique in Zapopan (Mexico)

Verified
4 days ago
The way the chatbot answers it feels like a human. They are always improving and making much better the product, always in front of the innovations and having the best technology also they are incredible with the assistance of any kind and try to personalize the best they can for you to have something unique and that fills your hotel necess...
Country Mexico
Owner
X-Small Hotel
6

Fast client responses that free up our small team — with better notifications and onboarding needed

Head of Marketing from 25-49 room Boutique in Cartagena (Colombia)

Verified
18 days ago
Fast response to clients to give them information to help them book or plan their stay with us. Some queries never have to touch human hands, meaning our team can focus on those who really do need help or are already staying with us - very important in small hotels with limited teams.
Country Colombia
Head of Marketing
Small Hotel
10

The best IA consultant and seller that you can have.

from 5 to 9 room Boutique in Santa Maria Mizata (El Salvador)

Verified
3 months ago
What we like most about this software is that it has become a salesman. It not only answers various questions in an accurate way. It is also able to sell rooms giving the best option available to the client. We are really pleased with the work this software does and would highly recommend it. The support team is a 10 and is always there to...
Country El Salvador
X-Small Hotel
10

Using Visito my sales team was reduce more than 90% together with an increased revenue

President from 200 to 499 room Airport/Conference Hotel in Tucacas (Venezuela)

Verified
3 months ago
It is easy to use, fast to install, and impressively accurate. Within minutes it was up and running, giving perfect answer to all my clients.
Country Venezuela
President
Large Hotel
10

Personalized service

GM from 50-74 room Bed & Breakfast & Inn in Bogota (Colombia)

Verified
3 months ago
Fast implementation and customer service Mobile app, easy to make changes to information, user-friendly interface.
Country Colombia
GM
Mid-Sized Hotel
10

Amazing App

CEO from 25-49 room Bed & Breakfast & Inn in Mexico City (Mexico)

Verified
4 months ago
Visito is my best sales agent and and an excellent guest service agent too. The integration with my business is just perfect it solves so many problems and it could not be more simple to use. The whole team that works in visito are always helpful and friendly.
Country Mexico
CEO
Small Hotel
10

Visito is a great ally for boutique hotels

Ecommerce from 25-49 room Limited Service & Budget Hotel in Mexico City (Mexico)

Verified
5 months ago
With the Visito app and its new artificial intelligence, they have become a key resource for boosting direct sales, as it handles inquiries in real time from the website and social media, always displaying up-to-date rates and availability for each property. Its training and monitoring capabilities ensure responses aligned with our standard...
Country Mexico
Ecommerce
Small Hotel
10

Excellent AI chat, the absolute best out there.

Tech Consultant from 200 to 499 room Bed & Breakfast & Inn in Cam Hai Dong (Vietnam)

Verified
14 months ago
Instead of the awkward chat buttons and clumsy answers, Visito offers a fluid guest-chat experience just like it would be with a real person. The recommendations for rooms and booking engine integration are seamless.
Country Vietnam
Tech Consultant
Large Hotel
10

Visito - incredibly patient partner and valued solution to the Hudson Yards Hotel

Strategic Property Advisor from Boutique in New York City (United States)

Verified
14 months ago
Visito has been a great partner for us in communicating with guests. Their guest messaging tool makes it easy to handle conversations quickly and professionally, and we’ve even managed to drive additional room sales directly through WhatsApp. It’s been a real boost both for service and revenue.
Country United States
Strategic Property Advisor
10

Excellent partner

FD from 50-74 room Hostel in BuenosAires (Argentina)

Verified
14 months ago
Very easy to set up, and very useful, we are in love with Visitó. It has increased a lot our reservations.
Country Argentina
FD
Mid-Sized Hotel
  • 1
  • 2

Expert Q&A and Partner Recommendations

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Support

Unverified

Visito has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2026

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

98%

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