Effortless AI-powered Online Reputation Management: Respond to reviews in no time
Operations
Popular in Operations
POPULAR SEARCHES
FEATURED APPS
Revenue Management
Popular in Revenue Management
POPULAR SEARCHES
FEATURED APPS
Marketing
Popular in Marketing
POPULAR SEARCHES
FEATURED APPS
Guest Experience
Popular in Guest Experience
POPULAR SEARCHES
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Loopon Reputation
4.7 (7 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Loopon Reputation
Unranked in Reputation Management
Easy-to-use reputation management for all important online review sites.
87% recommended by 21 hotels
What is Loopon?
Founded in 2008 | Headquarters in Goteborg, Sweden | 11 employees
Loopon Reputation is a guest communication and reputation management system designed for hotels. This platform enables hoteliers to manage their online reputation across key channels like TripAdvisor and Booking.com from a single, user-friendly dashboard. It integrates Pre-Stay welcome emails and commission-free upselling, In-Stay chat and feedback, and Post-Stay feedback and reputation management, providing a holistic approach to guest communication. By centralizing all guest interactions, hotels can create a seamless experience, enhancing guest satisfaction and loyalty while gaining valuable insights to improve service quality.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Loopon products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Loopon Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Loopon Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Loopon
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Loopon's Provided Description:
"Manage your online reputation across all important channels such as TripAdvisor and Booking.com from one dashboard. We are on a mission to provide hotels with the best holistic approach to guest communication by unifying all tools hotels need to communicate with their guests in one beautiful and easy-to-use system. Our tool integrates Pre-Stay welcome e-mails & commission-free up-selling, In-Stay chat & feedback, Post-Stay feedback & reputation management. With all guest communication in one single tool the hotel is able to offer a guest journey composed of a single conversation and experience, where the hotel is able to learn more about the guest with every single message."
FAQs
Capabilities
Online Reputation
Online Reputation
You know the importance of monitoring your reputation across all major review sites. But visiting each site to collect feedback is a hassle, and it's easy to miss critical information. That's where our reputation management system comes in.
LooponAI
LooponAI
As a hotel operator, you know how critical it is to respond to guest feedback and maintain a positive reputation. But with so many review sites to monitor and a limited amount of time, it can be challenging to keep up. That's where our automated response system comes in.
On-Site
On-Site
With Loopon's on-site measurements, you reach the guests you wouldn't otherwise reach. You don't need the guest's contact information to be able to ask questions about guest satisfaction while broadening your collection of valuable data.
Post-Stay Surveys
Post-Stay Surveys
Loopon's market-leading Post Stay system sends out automated feedback forms tailored to your business. We add our expertise and tailor the forms so that you reach the feedback that is valuable to you.
Advanced Reporting
Advanced Reporting
Through unique reports, a solid understanding of relationships and simplified working methods, we facilitate your everyday life and ensure that you have the basis for making basic and fact-based decisions regarding quality and development work.
Features
Surveys & Feedback
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Channels
4/5 features
Admin & Settings
4/5 features
Loopon Reviews Summary
Ease of Use
4.6/5
Customer Support
4.6/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Loopon Reputation is the #34 most trending product in the Reputation Management category (out of 56) and the #770 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLoopon’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Loopon Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare Loopon to Top Alternatives
Quickly and easily gather feedback from your guests and actively manage your online reputation
AI-Powered Reputation Management (Review & Surveys) to Boost Guest Experience and Brand Reputation
Want to find out if Loopon is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
9
Satisfying Cooperation - and a good way to communicate with our guests.
Director of Operations from 75-99 room Resort in Farsoe (Denmark)
Verified
2 years ago
Easy to work with - high support function - Easy user administration - Easi to teach new users how to navigate.
Denmark
Denmark
Director of Operations
Large Hotel
10
User friendly system with great support
General Manager from 100 to 199 room City Center Hotel in Steinkjer (Norway)
Verified
7 years ago
Loopon Post stay is a user friendly system, with good overview, and great support.
Norway
Norway
General Manager
Large Hotel
9
Mostly easy and uncomplicated
HR from 100 to 199 room Bed & Breakfast & Inn in Concord (United States of America)
Verified
7 years ago
It’s easy and uncomplicated, and gives us the information we need in order to improve our services. Great tool!
United States of America
United States of America
HR
Large Hotel
9
Clear and easy to handle (translated from Swedish) (Original) Överskådligt och enkelt att hantera
General Manager from 75-99 room Branded Hotel in Arvika (Sweden)
Verified
7 years ago
Clear and easy to handle, good opportunities to catalog and sort (translated from Swedish)
(Original) Överskådligt och enkelt att hantera, bra möjligheter att katalogisera och sortera
Sweden
Sweden
General Manager
Large Hotel
10
Get to know what guests consider strengths and weaknesses
Front office manager from 200 to 499 room Boutique in Sundsvall (Sweden)
Verified
7 years ago
Good to get to know what the guests consider our strengths and weaknesses.
Good to be able to communicate with the guests.
Good to be able to compare with other hotels in our chain. Awakens the competitor in ourselves.
Good to be able to see the score on departmentlevel.
Sweden
Sweden
Front office manager
X-Large Hotel
9
Fast feedback, very good service. Easy to answer for the guest. (Translated from Swedish) (Original) Snabb återkoppling, mycket bra service. Lätt att svara på för gästen.
operativt chefsstöd from in
Verified
7 years ago
10
Premier Guest Feedback and Review Platform
Multi-Property Revenue Manager from 25-49 room Boutique in Oslo (Norway)
Verified
7 years ago
- Easy to use platform
- Great customer service
- Easy to configure
- Great for comparing results against multiple properties
Norway
Norway
Multi-Property Revenue Manager
Mid-Sized Hotel
- 1
It looks like Loopon is not recommended by any hotels
Check out the top 10 most recommended Loopon alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Hoteliers want a bespoke and personal design when interacting and communicating with guests throughout the entire journey. In our latest partnership with Loopon, we’re elevating this further, by integrating Loopon’s extensive review engine into AeroGuest’s communication platform. This will allow hotels to seamlessly distribute tailored review requests, aligned with their unique property, while also gaining invaluable insights to continually enhance the overall guest experience.
Showing all answers to: "What does this product or service do well?"
Hoteliers want a bespoke and personal design when interacting and communicating with guests throughout the entire journey. In our latest partnership with Loopon, we’re elevating this further, by integrating Loopon’s extensive review engine into AeroGuest’s communication platform.
This will allow hotels to seamlessly distribute tailored review requests, aligned with their unique property, while also gaining invaluable insights to continually enhance the overall guest experience.
Question:
What differentiates this product or service from the competition?
Answer:
Hotels want a strict design when interacting and communicating with guests. The Loopon platform allows us to add a dynamic Guest Review link to the AeroGuest communication platform enabling hotels to send the review request exactly when they want and how they want - whether the link is received via In-App Messages, E-mail, or Text. The result is more guest reviews and a more coherent guest experience than any competitor.
Showing all answers to: "What differentiates this product or service from the competition?"
Hotels want a strict design when interacting and communicating with guests. The Loopon platform allows us to add a dynamic Guest Review link to the AeroGuest communication platform enabling hotels to send the review request exactly when they want and how they want - whether the link is received via In-App Messages, E-mail, or Text. The result is more guest reviews and a more coherent guest experience than any competitor.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Take a look at the AI-driven response suggestion module. It is really good and comprehensive. It makes use that you reply to all guest reviews thoroughly and politely, making the guest feel heard and appreciated.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Take a look at the AI-driven response suggestion module. It is really good and comprehensive. It makes use that you reply to all guest reviews thoroughly and politely, making the guest feel heard and appreciated.
Are you a consultant or vendor that recommends Loopon?
Leave a recommendation
Loopon Integrations
Need better tech connections?
SPONSORED
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
|
Oracle Hospitality
92% recommended by 601 hotels |
Property Management Systems
+2 more |
|
|
Mews
91% recommended by 583 hotels |
Property Management Systems
|
|
|
BEONx
94% recommended by 171 hotels |
Revenue Management Systems
|
|
|
This integration hasn’t been verified by Loopon yet.
LIKE MAGIC
99% recommended by 21 hotels |
|
|
|
apaleo GmbH
99% recommended by 17 hotels |
Property Management Systems
|
|
|
Clock Software
95% recommended by 201 hotels |
Property Management Systems
|
|
|
Planet
80% recommended by 105 hotels |
Property Management Systems
|
|
|
This integration hasn’t been verified by Sirvoy yet.
Sirvoy
95% recommended by 57 hotels |
Property Management Systems
|
|
|
Elina PMS
93% recommended by 25 hotels |
|
|
|
AeroGuest
94% recommended by 16 hotels |
Contactless Check-in
+4 more |
Support
Unverified
Loopon has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
Get personalized product recommendations
Product recommendations advisor
You’re almost done
Are you sure you want to leave and lose your progress?
I want to continue
I want to leave
Let´s lookup your hotel information
You’re almost done
Are you sure you want to leave and lose your progress?
I want to continue
I want to leave