SiteMinder Website Builder

4.5 (234 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Alexandra, John, Arina + 102 more experts recommend SiteMinder

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SiteMinder Website Builder

4.5 (234 REVIEWS)

Ranked 1 (out of 38) in Website Design

2024 Winner Hotel Software

Hoteliers voted SiteMinder as the #1 Website Design provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Attract more guests with a stunning website. Save money on web development fees, and choose from a range of easy to use templates to showcase your unique brand

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Ratings Summary

4.5
Very Good
Ease of Use
4.6/5
Customer Support
4.3/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SiteMinder Website Builder is the #1 most trending product in the Website Design category (out of 38) and the #10 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SiteMinder as the #1 Website Design provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About SiteMinder Website Builder
Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
"Did you know 52% of travellers look at a property’s website before making a booking? By having your own website, you too could convert visitors into guests while enjoying commission free revenue. SiteMinder’s website builder was developed specifically to help hotels like yours to capture bookings from travellers researching online."

View website

Capabilities

Professionally designed website design for all devices

Easily customisable

Review widget

Plug-in apps

Booking engine integration

Features

Design & Content Management

4/5 features

Conversion

4/5 features

Internationalization

4/5 features

Analytics

4/5 features

SEO & Traffic

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Average SiteMinder

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33

Success Stories

5

References

10

Featured Customers

Success Stories

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Terracotta Hotel & Resort unlocks direct bookings and efficiency with SiteMinder

Thành phố Đà Lạt (Vietnam)

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SiteMinder and Fusion Hotel Group: A recipe for success in hospitality

(Vietnam)

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Golden Lisbon Hotel boosts bookings, revenue, and efficiency with SiteMinder’s platform

Santa Maria Maior (Portugal)

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How SiteMinder saves time and improves The Kaleidoscope Collection’s revenue processes

(United Kingdom)

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Abbey Hotel Roscommon saves hours of work and optimises distribution with SiteMinder

Roscommon (Ireland)

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Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder

Kreisfreie Stadt Berlin (Germany)

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The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform

Salzburg (Austria)

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

Payangan (Indonesia)

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How Villa Italia profited from switching to SiteMinder’s channel manager

Main-Spessart (Germany)

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Spain)

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Town Hotel optimises online distribution and efficiency with SiteMinder

Kreisfreie Stadt Wiesbaden (Germany)

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Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder

(Thailand)

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Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

Friesland (Germany)

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Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

Bilbo (Spain)

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SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

Aachen (Germany)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Tubsai (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Kecamatan Denpasar Selatan (Indonesia)

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Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Batu Layar (Indonesia)

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Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Tambon Mu Si (Thailand)

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SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Tambon Cha-am (Thailand)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

แขวง คลองเตย (Thailand)

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Šimuni (Croatia)

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Tambon Ratsada (Thailand)

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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Ultimo (Australia)

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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

(United Kingdom)

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How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Southbank (Australia)

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La Flora Group is confident it has found a lasting solution with SiteMinder

Tambon Khuekkhak (Thailand)

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The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

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V8 Hotel Koln at MOTORWORLD accelerates success with SiteMinder

Kreisfreie Stadt Köln (Germany)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder

D350 (China)

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

Kecamatan Kuta (Indonesia)

Popularity by Segment

Size

179 | X-Small (1-9 room)

292 | Small (10-24 room)

514 | Medium (25-74 room)

462 | Large (75-199 room)

368 | X-Large (200+ room)

Country

306 | Spain

285 | Australia

196 | Thailand

133 | United States of America

104 | Indonesia

82 | Mexico

72 | United Kingdom

70 | New Zealand

59 | Vietnam

50 | Malaysia

40 | Philippines

40 | Ireland

39 | Germany

39 | Portugal

39 | France

34 | Cambodia

23 | Estonia

22 | Singapore

21 | Canada

21 | Finland

19 | Italy

17 | South Africa

16 | Colombia

15 | Czech Republic

14 | Hong Kong

14 | Hungary

13 | Iceland

12 | Costa Rica

11 | Laos

10 | Switzerland

10 | Taiwan

10 | Austria

9 | Argentina

8 | Chile

8 | United Arab Emirates

8 | Fiji

8 | Latvia

7 | Ecuador

6 | Turkey

6 | Dominican Republic

6 | Greece

6 | India

6 | Sweden

6 | Poland

5 | Netherlands

5 | Denmark

4 | Norway

4 | Morocco

4 | Saint Martin (French part)

4 | Pakistan

4 | Sri Lanka

4 | Malta

4 | Belize

4 | Egypt

4 | Cyprus

3 | Cook Islands

3 | China

3 | Tanzania

3 | Romania

3 | Croatia

3 | Myanmar

3 | Uruguay

3 | Peru

3 | Slovenia

3 | Panama

2 | Jersey

2 | Aruba

2 | Andorra

2 | Vanuatu

2 | Georgia

2 | Bangladesh

2 | Maldives

2 | Namibia

2 | Kenya

2 | Nigeria

2 | Jamaica

1 | Zimbabwe

1 | Guam

1 | Sierra Leone

1 | Samoa

1 | Japan

1 | Puerto Rico

1 | Bahamas

1 | Qatar

1 | Bermuda

1 | Guatemala

1 | Venezuela

1 | Honduras

1 | Gibraltar

1 | Brazil

1 | Cameroon

1 | Rwanda

1 | Seychelles

1 | Tunisia

1 | Uganda

1 | Mozambique

1 | Belgium

1 | Zambia

1 | Montenegro

1 | Saudi Arabia

1 | Norfolk Island

1 | Macau

1 | Paraguay

1 | Ukraine

Type

398 | Resorts

376 | Luxury Hotels

360 | Boutiques

285 | City Center Hotels

241 | Bed & Breakfast & Inns

214 | Branded Hotels

142 | Extended Stay & Serviced Apartments

131 | Hostels

115 | Motels

115 | Vacation Rentals & Villas

75 | Limited Service & Budget Hotels

41 | RV Parks & Campgrounds

33 | Airport/Conference Hotels

9 | Casinos

Region

725 | Europe

562 | Asia Pacific

371 | Oceania

236 | North America

66 | South America

39 | Africa

26 | Middle East

21 | Central America

Category

1804 | Channel Managers

916 | Booking Engine

248 | Rate Shopping & Market Intelligence

234 | Website Design

119 | Upselling Software

103 | Hotel Rate Parity

91 | Hotel Metasearch Management Software

91 | Guest Messaging Software

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Hotelier Rating

Excellent
1598
Very Good
267
Average
108
Poor
42
Terrible
34

Property Size

  • X-Small (179)
  • Small (292)
  • Medium (514)
  • Large (462)
  • X-Large (368)

Country

  • Spain
    Spain
    (306)
  • Australia
    Australia
    (285)
  • Thailand
    Thailand
    (196)
  • United States of America
    United States of America
    (133)
  • Indonesia
    Indonesia
    (104)
  • Mexico
    Mexico
    (82)
  • United Kingdom
    United Kingdom
    (72)
  • New Zealand
    New Zealand
    (70)
  • Vietnam
    Vietnam
    (59)
  • Malaysia
    Malaysia
    (50)
  • Philippines
    Philippines
    (40)
  • Ireland
    Ireland
    (40)
  • Germany
    Germany
    (39)
  • Portugal
    Portugal
    (39)
  • France
    France
    (39)
  • Cambodia
    Cambodia
    (34)
  • Estonia
    Estonia
    (23)
  • Singapore
    Singapore
    (22)
  • Canada
    Canada
    (21)
  • Finland
    Finland
    (21)
  • Italy
    Italy
    (19)
  • South Africa
    South Africa
    (17)
  • Colombia
    Colombia
    (16)
  • Czech Republic
    Czech Republic
    (15)
  • Hong Kong
    Hong Kong
    (14)
  • Hungary
    Hungary
    (14)
  • Iceland
    Iceland
    (13)
  • Costa Rica
    Costa Rica
    (12)
  • Laos
    Laos
    (11)
  • Switzerland
    Switzerland
    (10)
  • Taiwan
    Taiwan
    (10)
  • Austria
    Austria
    (10)
  • Argentina
    Argentina
    (9)
  • Chile
    Chile
    (8)
  • United Arab Emirates
    United Arab Emirates
    (8)
  • Fiji
    Fiji
    (8)
  • Latvia
    Latvia
    (8)
  • Ecuador
    Ecuador
    (7)
  • Turkey
    Turkey
    (6)
  • Dominican Republic
    Dominican Republic
    (6)
  • Greece
    Greece
    (6)
  • India
    India
    (6)
  • Sweden
    Sweden
    (6)
  • Poland
    Poland
    (6)
  • Netherlands
    Netherlands
    (5)
  • Denmark
    Denmark
    (5)
  • Norway
    Norway
    (4)
  • Morocco
    Morocco
    (4)
  • Saint Martin (French part)
    Saint Martin (French part)
    (4)
  • Pakistan
    Pakistan
    (4)
  • Sri Lanka
    Sri Lanka
    (4)
  • Malta
    Malta
    (4)
  • Belize
    Belize
    (4)
  • Egypt
    Egypt
    (4)
  • Cyprus
    Cyprus
    (4)
  • Cook Islands
    Cook Islands
    (3)
  • China
    China
    (3)
  • Tanzania
    Tanzania
    (3)
  • Romania
    Romania
    (3)
  • Croatia
    Croatia
    (3)
  • Myanmar
    Myanmar
    (3)
  • Uruguay
    Uruguay
    (3)
  • Peru
    Peru
    (3)
  • Slovenia
    Slovenia
    (3)
  • Panama
    Panama
    (3)
  • Jersey
    Jersey
    (2)
  • Aruba
    Aruba
    (2)
  • Andorra
    Andorra
    (2)
  • Vanuatu
    Vanuatu
    (2)
  • Georgia
    Georgia
    (2)
  • Bangladesh
    Bangladesh
    (2)
  • Maldives
    Maldives
    (2)
  • Namibia
    Namibia
    (2)
  • Kenya
    Kenya
    (2)
  • Nigeria
    Nigeria
    (2)
  • Jamaica
    Jamaica
    (2)
  • Zimbabwe
    Zimbabwe
    (1)
  • Guam
    Guam
    (1)
  • Sierra Leone
    Sierra Leone
    (1)
  • Samoa
    Samoa
    (1)
  • Japan
    Japan
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Bahamas
    Bahamas
    (1)
  • Qatar
    Qatar
    (1)
  • Bermuda
    Bermuda
    (1)
  • Guatemala
    Guatemala
    (1)
  • Venezuela
    Venezuela
    (1)
  • Honduras
    Honduras
    (1)
  • Gibraltar
    Gibraltar
    (1)
  • Brazil
    Brazil
    (1)
  • Cameroon
    Cameroon
    (1)
  • Rwanda
    Rwanda
    (1)
  • Seychelles
    Seychelles
    (1)
  • Tunisia
    Tunisia
    (1)
  • Uganda
    Uganda
    (1)
  • Mozambique
    Mozambique
    (1)
  • Belgium
    Belgium
    (1)
  • Zambia
    Zambia
    (1)
  • Montenegro
    Montenegro
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Norfolk Island
    Norfolk Island
    (1)
  • Macau
    Macau
    (1)
  • Paraguay
    Paraguay
    (1)
  • Ukraine
    Ukraine
    (1)

Region

  • North America
    North America
    (236)
  • Europe
    Europe
    (725)
  • Asia Pacific
    Asia Pacific
    (562)
  • Oceania
    Oceania
    (371)
  • Middle East
    Middle East
    (26)
  • South America
    South America
    (66)
  • Central America
    Central America
    (21)
  • Africa
    Africa
    (39)
10

Great, but can be better.

Receptionist from 25-49 room Boutique in (United Kingdom)

Verified
1 months ago
The secured payment method. No need to worrie about taking payments from the guest. Helping to to do our job with ease.
Country United Kingdom
Receptionist
Medium Hotel
10

All good

General Manager from 5 to 9 room Bed & Breakfast & Inn in (United Kingdom)

Verified
2 months ago
All good, send more people and we will be happy to host them, as we aim to make sure everyone has a nice experience
Country United Kingdom
General Manager
X-Small Hotel
Khogulan from SiteMinder replied
Hi Bruno, Thank you for your 5-star review! We are so happy to learn that you are satisfied with SiteMinder's solutions. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to provide you with excellent service and support for years to come! Kind regards, Khogulan
10

Very friendly system and very easy to operate compared to other channel managers . Make revenue growing up with distribution channel

Ecommerce Cluster from 200 to 499 room Resort in (Indonesia)

Verified
2 months ago
Makes it very easy to do yielding and upload allotment work & load time very fast , mobile friendly app , easy to search booking , website very friendly , Good design and always developing
Country Indonesia
Ecommerce Cluster
X-Large Hotel
Khogulan from SiteMinder replied
Hi Rio, Thank you for your 5-star review! We are pleased to hear of your delightful experience with SiteMinder's award-winning and user-friendly platform, world-class channel management and distribution technology, as well as advanced reporting capabilities, all under a singular platform and functional mobile app. Thank you for sharing your thoughts, we will certainly consider incorporating more OTAs into our Channel Manager integrations soon, stay tuned for the updates! If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you for your continued loyalty. We're here to provide you with excellent service and support for years to come! To your success, Khogulan
10

Very friendly system and very easy to operate compared to other channel managers. Make revenue growing up with distribution channel.

Ecommerce from 200 to 499 room Luxury Hotel in (Indonesia)

Verified
2 months ago
Makes it very easy to do yielding and upload allotment work & load time very fast, mobile friendly app, easy to search booking, website very friendly, good design and always developing
Country Indonesia
Ecommerce
X-Large Hotel
Khogulan from SiteMinder replied
Hi Rio, Thank you for your 5-star review! We are pleased to hear of your delightful experience with SiteMinder's award-winning and user-friendly platform, world-class channel management and distribution technology, as well as advanced reporting capabilities, all under a singular platform and functional mobile app. Thank you for sharing your thoughts, we will certainly consider incorporating more OTAs into our Channel Manager integrations soon, stay tuned for the updates! If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you for your continued loyalty. We're here to provide you with excellent service and support for years to come! To your success, Khogulan
8

easy, modern and versatile onlin platform

Night auditor from 50-74 room Branded Hotel in Barcelona (Spain)

Verified
2 months ago
The most item I like most is to manage the availability of rooms, create new offers or promotions, change the rates subjecto the real demand.
Country Spain
Night auditor
Medium Hotel
Khogulan from SiteMinder replied
Hi Xavi, Thanks for your review! We are thrilled to learn that Channel Manager is perfect for your property by seamlessly managing availability, promotions, and rates across all connected channels. Your request to improve the synchonization between Channel Manager and Opera is duly noted - we will escalate this to our product team for their review and future consideration. As always, we welcome your feedback and the opportunity to make SiteMinder better for you and your property, so please feel free to reach out anytime. We look forward to enhancing your experience. To your success, Khogulan
7

User friendly

Front office supervisor from 10 to 24 room Boutique in Lake Saint Clair (Australia)

Verified
2 months ago
Payment gateway is easy to use along with channel manager.To make any edits to the webiste easy by using the channel manager
Country Australia
Front office supervisor
Small Hotel
Khogulan from SiteMinder replied
Hi Kurt, Thank you for your positive review and sharing your pleasant experience with our SiteMinder's user-friendly platform. Please reach out to our customer support at your earliest convenience, we will investigate and resolve your issues as soon as we can. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to provide you with excellent service and support for the years to come. To your success, Khogulan
9

Ease of use

Owner Relations Rep from 75-99 room in Avon (United States of America)

Verified
2 months ago
I think it is easy to manage. Inventory for booking engines are at your finger tips. for site minder, booking.com and expedia.
Country United States of America
Owner Relations Rep
Large Hotel
Khogulan from SiteMinder replied
Hi Martha, Thanks for your positive review! We are so pleased to hear your feedback on our Channel Manager and how it has helped to manage your property and connections to multiple OTAs easily. Please know that we take customer feedback seriously and we will pass your feedback to our product team for future improvements. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to provide you with excellent service and support for years to come! Sincerely,
9

Wide Scope of Collaboration

Sales & Marketing Manager from 100 to 199 room Resort in (Saint Martin (French part))

Verified
2 months ago
A great opportunity to reach more target groups in marketingThrough their wide collaboration with other companies, Guests experience are better.
Country Saint Martin (French part)
Sales & Marketing Manager
Large Hotel
Khogulan from SiteMinder replied
Hi, Thank you for your positive review and for sharing your pleasant experience with our Channel Manager. We are happy to hear how you have expanded your reach to more target audience groups and improved your guest experience through our platform. We understand your concern regarding our online support response time. Please know that we are doing our best to improve the service and you can expect a faster response in the near future. Please reach out if there are any urgent issues. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to provide you with excellent service and support for the years to come. To your success, Khogulan
9

100%

revenue manager from 50-74 room Resort in Tarifa (Spain)

Verified
2 months ago
you can trust in siteminder, not a lot of mistakes, it works perfect, very helpful staff, helpful phone and chat atention
Country Spain
revenue manager
Medium Hotel
Khogulan from SiteMinder replied
Hi Klara, Thank you for your positive review! We are happy to learn that you find SiteMinder reliable and works flawlessly for your property. It is great to hear your kind words regarding our responsive customer and chat support team. We hear you on having a PMS feature - we will log this feedback to our management team and hope it is something we can explore soon. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to provide you with excellent service and support for years to come! Kind regards, Khogulan
0

good channel manager, but not good for middle east market, there is no integration with any local payment gateway, although the paypal integration has bugs,, and website doen't support arabic. also the booking engine is not high quality at all

CEO from 25-49 room Luxury Hotel in Jeddah (Saudi Arabia)

Verified
2 months ago
Reservations module, also reports and statistics, the lists and the main calendar of reservations.also the possibility to integrate with any other 3party app.
Country Saudi Arabia
CEO
Medium Hotel
Khogulan from SiteMinder replied
Hi Faisal, We sincerely apologize for the inconvenience you have experienced. Please know that we are fully committed to resolving your concerns. One of our senior customer support members will reach out to you as soon as possible and investigate the issues you have been facing. We kindly request your patience in the meantime. Thank you.
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