SiteMinder Website Builder

4.6 (257 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Sarah, Thomas, Mark + 107 more experts recommend SiteMinder

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Ranked 1 (out of 45) in Website Design

2024 Winner Hotel Software

Hoteliers voted SiteMinder as the #1 Website Design provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Attract more guests with a stunning website. Save money on web development fees, and choose from a range of easy to use templates to showcase your unique brand

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What is SiteMinder?

Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
SiteMinder Website Builder is a powerful and intuitive web design platform tailored specifically for hoteliers. It enables hotel owners to create professional and attractive websites effortlessly, optimizing the process of capturing direct bookings from travelers researching online. The platform integrates seamlessly with various OTAs and property management systems, ensuring real-time synchronization of availability and room rates, which reduces manual errors and streamlines operations. With SiteMinder Website Builder, hotels can increase direct bookings, thereby maximizing commission-free revenue. Its advanced channel management and reporting tools further empower hoteliers to optimize revenue and improve guest experiences. This user-friendly tool is designed to suit the specific needs of the hospitality industry, making it valuable for enhancing online visibility and operational efficiency.

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Capabilities

Professionally designed website design for all devices

Easily customisable

Review widget

Plug-in apps

Booking engine integration

Features

Design & Content Management

4/5 features

Conversion

4/5 features

Internationalization

4/5 features

Analytics

4/5 features

SEO & Traffic

4/5 features

Available Add-ons & Modules

SiteMinder Share

Payments Processing Software
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.

PREMIUM ADD-ON

SiteMinder Demand Plus

Hotel Metasearch Management Software
SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on leading metasearch sites like Google Hotel Ads, Trivago and TripAdvisor.

PREMIUM ADD-ON

Guest engagement

Guest Messaging Software
Enhance your guests experience and drive revenue beyond the room with Guest Engagement. Provide a digital check-in exeerience, send personalised upsell offers, request feedback from guests and more.

PREMIUM ADD-ON

SiteMinder Reviews Summary

4.6
Excellent
Ease of Use
4.6/5
Customer Support
4.4/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SiteMinder Website Builder is the #1 most trending product in the Website Design category (out of 45) and the #5 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SiteMinder as the #1 Website Design provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SiteMinder Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Average SiteMinder

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45

Success Stories

5

References

10

Featured Customers

SiteMinder Case Studies

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SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume

Gianyar (Indonesia)

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Aligned Corporate Residences runs four locations seamlessly with SiteMinder.

Mackay (Australia)

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Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder

Abbotsford (Australia)

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Hotel Palau Fugit maximises productivity and sales with SiteMinder

Girona (Spain)

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Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%

Kecamatan Kuta (Indonesia)

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Mutiara Carita achieves major direct bookings surge thanks to SiteMinder

Kecamatan Carita (Indonesia)

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Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder

Málaga (Spain)

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Deutsches Haus saves three hours of work every day with SiteMinder

Bonn (Germany)

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The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783

Bodenseekreis (Germany)

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Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder

Kecamatan Kuta Utara (Indonesia)

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SiteMinder successfully helps Urban Rest expand global footprint and streamline operations

Surry Hills (Australia)

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SiteMinder helps Infinity8 Bali develop easy strategies for success

Kecamatan Kuta Selatan (Indonesia)

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Grün Resorts Bali relies on SiteMinder to support rapid growth

Kecamatan Kuta Selatan (Indonesia)

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Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder

Pigeon Forge (United States of America)

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City Oasis Inn finds perfect partner with SiteMinder’s smart platform

Townsville (Australia)

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SiteMinder supports Invergarry Hotel’s improved guest experience

Invergarry (United Kingdom)

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Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings

Kedewatan (Bali)

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Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder

Kuta (Bali)

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Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder

Berlin (Germany)

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The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform

Salzburg (Austria)

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

Payangan (Indonesia)

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How Villa Italia profited from switching to SiteMinder’s channel manager

Munich (Germany)

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Balearic Islands)

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Town Hotel optimises online distribution and efficiency with SiteMinder

Kreisfreie Stadt Wiesbaden (Germany)

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Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder

Lamai Beach (Thailand)

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Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

Dangast (Germany)

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Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

Bilbao (Spain)

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SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

Aachen (Germany)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Tubsai (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Sanur (Bali)

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Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Mangsit (Indonesia)

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Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Mu Si (Thailand)

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SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Cha-am (Thailand)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

Tagum City (Philippines)

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Ogunquit (United States of America)

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Ratsada (Thailand)

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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Sydney (Australia)

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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

London (United Kingdom)

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How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Melbourne (Australia)

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La Flora Group is confident it has found a lasting solution with SiteMinder

Khao Lak (Thailand)

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The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder

Yuchi (Taiwan)

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

Kecamatan Kuta (Indonesia)

Popularity by Segment

Size

219 | X-Small (1-9 room)

336 | Small (10-24 room)

661 | Medium (25-74 room)

606 | Large (75-199 room)

368 | X-Large (200+ room)

Country

298 | Australia

244 | Spain

209 | Thailand

144 | United States of America

107 | Mexico

79 | United Kingdom

72 | New Zealand

65 | Malaysia

61 | Vietnam

54 | Indonesia

45 | Portugal

43 | France

42 | Ireland

39 | Cambodia

39 | Germany

32 | Colombia

29 | Philippines

23 | Estonia

21 | Canada

20 | South Africa

20 | India

20 | Italy

19 | Taiwan

19 | Finland

19 | China

19 | Singapore

15 | Hungary

15 | Czech Republic

13 | Switzerland

13 | Costa Rica

12 | Iceland

11 | Laos

11 | United Arab Emirates

10 | Chile

10 | Austria

9 | Argentina

9 | Latvia

7 | Fiji

6 | Cyprus

6 | Sri Lanka

6 | Greece

5 | Morocco

5 | Denmark

5 | Malta

5 | Ecuador

5 | Belize

4 | Pakistan

4 | Sweden

4 | Peru

4 | Uruguay

4 | Trinidad and Tobago

4 | Poland

4 | Maldives

4 | Romania

4 | Egypt

4 | Kenya

3 | Myanmar

3 | Norway

3 | Nigeria

3 | Panama

3 | Slovenia

2 | Namibia

2 | Saint Martin (French part)

2 | Andorra

2 | Bangladesh

2 | Vanuatu

2 | Georgia

2 | Croatia

1 | Tunisia

1 | Ukraine

1 | Paraguay

1 | Zimbabwe

1 | Netherlands

1 | Dominican Republic

1 | Hong Kong

1 | Saudi Arabia

1 | Montenegro

1 | Zambia

1 | Sierra Leone

1 | Belgium

1 | Mozambique

1 | Uganda

1 | Honduras

1 | Nicaragua

1 | Seychelles

1 | Samoa

1 | Japan

1 | Bahamas

1 | Rwanda

1 | Cameroon

1 | Iran

1 | Brazil

1 | Qatar

1 | Guatemala

Type

839 | Boutiques

743 | Resorts

679 | Luxury Hotels

639 | City Center Hotels

617 | Bed & Breakfast & Inns

492 | Limited Service & Budget Hotels

479 | Branded Hotels

477 | Airport/Conference Hotels

298 | Extended Stay & Serviced Apartments

156 | Hostels

137 | Motels

131 | Vacation Rentals & Villas

45 | RV Parks & Campgrounds

40 | Casinos

Region

676 | Europe

562 | Asia Pacific

380 | Oceania

272 | North America

85 | South America

43 | Africa

24 | Middle East

13 | Central America

Category

1982 | Channel Managers

997 | Booking Engine

258 | Website Design

254 | Rate Shopping

123 | Upselling Software

114 | Hotel Rate Parity

106 | Hotel Metasearch Management Software

102 | Guest Messaging Software

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SiteMinder Reviews

Hotelier Rating

Excellent
1771
Very Good
281
Average
114
Poor
44
Terrible
39

Property Size

  • X-Small (219)
  • Small (336)
  • Medium (660)
  • Large (606)
  • X-Large (368)

Country

  • Australia
    Australia
    (298)
  • Spain
    Spain
    (244)
  • Thailand
    Thailand
    (209)
  • United States of America
    United States of America
    (144)
  • Mexico
    Mexico
    (107)
  • United Kingdom
    United Kingdom
    (79)
  • New Zealand
    New Zealand
    (72)
  • Malaysia
    Malaysia
    (65)
  • Vietnam
    Vietnam
    (61)
  • Indonesia
    Indonesia
    (54)
  • Portugal
    Portugal
    (45)
  • France
    France
    (43)
  • Ireland
    Ireland
    (42)
  • Germany
    Germany
    (39)
  • Cambodia
    Cambodia
    (38)
  • Colombia
    Colombia
    (32)
  • Philippines
    Philippines
    (29)
  • Estonia
    Estonia
    (23)
  • Canada
    Canada
    (21)
  • South Africa
    South Africa
    (20)
  • India
    India
    (20)
  • Italy
    Italy
    (20)
  • Taiwan
    Taiwan
    (19)
  • Finland
    Finland
    (19)
  • China
    China
    (19)
  • Singapore
    Singapore
    (19)
  • Hungary
    Hungary
    (15)
  • Czech Republic
    Czech Republic
    (15)
  • Switzerland
    Switzerland
    (13)
  • Costa Rica
    Costa Rica
    (13)
  • Iceland
    Iceland
    (12)
  • Laos
    Laos
    (11)
  • United Arab Emirates
    United Arab Emirates
    (11)
  • Chile
    Chile
    (10)
  • Austria
    Austria
    (10)
  • Argentina
    Argentina
    (9)
  • Latvia
    Latvia
    (9)
  • Fiji
    Fiji
    (7)
  • Cyprus
    Cyprus
    (6)
  • Sri Lanka
    Sri Lanka
    (6)
  • Greece
    Greece
    (6)
  • Morocco
    Morocco
    (5)
  • Denmark
    Denmark
    (5)
  • Malta
    Malta
    (5)
  • Ecuador
    Ecuador
    (5)
  • Belize
    Belize
    (5)
  • Pakistan
    Pakistan
    (4)
  • Sweden
    Sweden
    (4)
  • Peru
    Peru
    (4)
  • Uruguay
    Uruguay
    (4)
  • Trinidad and Tobago
    Trinidad and Tobago
    (4)
  • Poland
    Poland
    (4)
  • Maldives
    Maldives
    (4)
  • Romania
    Romania
    (4)
  • Egypt
    Egypt
    (4)
  • Kenya
    Kenya
    (4)
  • Myanmar
    Myanmar
    (3)
  • Norway
    Norway
    (3)
  • Nigeria
    Nigeria
    (3)
  • Panama
    Panama
    (3)
  • Slovenia
    Slovenia
    (3)
  • Namibia
    Namibia
    (2)
  • Saint Martin (French part)
    Saint Martin (French part)
    (2)
  • Andorra
    Andorra
    (2)
  • Bangladesh
    Bangladesh
    (2)
  • Vanuatu
    Vanuatu
    (2)
  • Georgia
    Georgia
    (2)
  • Croatia
    Croatia
    (2)
  • Tunisia
    Tunisia
    (1)
  • Ukraine
    Ukraine
    (1)
  • Paraguay
    Paraguay
    (1)
  • Zimbabwe
    Zimbabwe
    (1)
  • Netherlands
    Netherlands
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Hong Kong
    Hong Kong
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Montenegro
    Montenegro
    (1)
  • Zambia
    Zambia
    (1)
  • Sierra Leone
    Sierra Leone
    (1)
  • Belgium
    Belgium
    (1)
  • Mozambique
    Mozambique
    (1)
  • Uganda
    Uganda
    (1)
  • Honduras
    Honduras
    (1)
  • Nicaragua
    Nicaragua
    (1)
  • Seychelles
    Seychelles
    (1)
  • Samoa
    Samoa
    (1)
  • Japan
    Japan
    (1)
  • Bahamas
    Bahamas
    (1)
  • Rwanda
    Rwanda
    (1)
  • Cameroon
    Cameroon
    (1)
  • Iran
    Iran
    (1)
  • Brazil
    Brazil
    (1)
  • Qatar
    Qatar
    (1)
  • Guatemala
    Guatemala
    (1)

Region

  • North America
    North America
    (272)
  • Europe
    Europe
    (676)
  • Asia Pacific
    Asia Pacific
    (561)
  • Oceania
    Oceania
    (380)
  • Middle East
    Middle East
    (24)
  • South America
    South America
    (85)
  • Central America
    Central America
    (13)
  • Africa
    Africa
    (43)

Hoteliers say

NEW AI Review summary

Hoteliers like SiteMinder for its comprehensive channel management and booking solutions, which boost direct bookings and reduce reliance on OTAs. SiteMinder's real-time inventory synchronization and rate parity analytics are a game-changer, offering operational efficiency and increased occupancy. The intuitive interface and integration with PMS ensure seamless operations. However, some reviews mention a need for improved payment gateway options and faster customer support for maximizing their business potential.

AI-generated from the text of customer reviews

Channel Management
Customer Support
Booking Engine
Customization and Branding
Payment Gateway Limitations
Rate Parity and Analytics
Real-Time Updates
10

The best system.

General manager from 50-74 room City Center Hotel in Phnom Penh (Cambodia)

Verified
0 days ago
The introduction and setup assistance were excellent. Alvin Lin and the staff were friendly and knowledgeable, patiently answering all my questions as I learned the system.
Country Cambodia
General manager
Medium Hotel
10

conversion, distribution

E Commerce Manager from 10 to 24 room Boutique in Choeng Mon (Thailand)

Verified
2 days ago
channel manager is seemless, 100% working all the time. customer service is always available. booking engine is easy to use.
Country Thailand
E Commerce Manager
Small Hotel
10

Very Powerful online Platform

E-commerce Manager from 50-74 room City Center Hotel in Phnom Penh (Cambodia)

Verified
2 days ago
SiteMinder’s Channel Manager and Booking Engine have significantly increased my bookings year on year. The setup and usage were straightforward. I’ve been using SiteMinder, and I find their products, like the Channel Manager and Booking Engine, to be very reliable. Having tried several other systems, I can confidently say this is the best o...
Country Cambodia
E-commerce Manager
Medium Hotel
10

Very Powerful Online Platform

Reservation Agent from 50-74 room City Center Hotel in Phnom Penh (Cambodia)

Verified
2 days ago
SiteMinder’s Channel Manager and Booking Engine have significantly increased my bookings year on year. The setup and usage were straightforward and the support team are fast.
Country Cambodia
Reservation Agent
Medium Hotel
10

Great and reliable products

Sales & E-com Manager from 75-99 room City Center Hotel in Phnom Penh (Cambodia)

Verified
2 days ago
I’ve been using SiteMinder, and I find their products, like the Channel Manager and Booking Engine, to be very reliable. Having tried several other systems, I can confidently say this is the best option available.
Country Cambodia
Sales & E-com Manager
Large Hotel
10

Number 1 Software for hotel channel manager

Manager from 10 to 24 room Extended Stay & Serviced Apartment in Lisboa (Portugal)

Verified
7 days ago
The marketing through different channels of the property, property visibility, control over the channels and prompt response, connection to PMS
Country Portugal
Manager
Small Hotel
Zidane from SiteMinder replied
Hi Robinson, thank you for sharing your feedback! We're glad to hear that you're enjoying the property visibility and control that SiteMinder offers, along with the seamless PMS connection. We appreciate your suggestion to adjust the font size. Your feedback is valuable as we look for ways to enhance the platform. If you need further assistance, please don’t hesitate to reach out. Warm regards, Zidane.
10

Good technology for hotel business

Owner from 1 to 4 room Resort in Tambon Pong Pha (Thailand)

Verified
9 days ago
I found this technology by recommending from my friends. The channel manager is very easy to use for control in online site, direct booking also seamless and easy to book from my own channels. Website I plan to have it since my friends is using it and seem easy to set up & not high budget. Insight(Hotel rate parity is very useful tool that...
Country Thailand
Owner
X-Small Hotel
Zidane from SiteMinder replied
Hi Udjima, thank you for sharing your feedback! We're delighted to hear that our channel manager, direct booking, and rate parity insights have been valuable to you and easy to use. We appreciate your feedback regarding the direct booking payment process. We’ll certainly consider this as we work to improve our services. If there’s anything further we can assist with, please don’t hesitate to reach out. Warm regards, Zidane.
10

Excellent Service & Great Technology

Sales Director from 10 to 24 room Vacation Rentals & Villa in Mexico City (Mexico)

Verified
23 days ago
The Siteminder team is always quick to respond and the interface is super user-friendly. The system is very intuitive and makes for an overall enjoyable experience.
Country Mexico
Sales Director
Small Hotel
Zidane from SiteMinder replied
Hi Carlos, Thank you for your feedback! We're pleased to hear that you enjoy the intuitive interface and quick response from the SiteMinder team. We understand your concern about the chat-bot response times and will certainly take it into consideration as we work to improve the support experience. If you need any further assistance, please don’t hesitate to reach out. Warm regards, Zidane.
8

All in one

Head of Marketing from 100 to 199 room Resort in Concon (Chile)

Verified
23 days ago
- Your own custom booking engine. - Your own, easy-to-configure, custom hotel websites. - Channel management to handle everything in one place.
Country Chile
Head of Marketing
Large Hotel
Zidane from SiteMinder replied
Hi Esteban, thank you for your feedback! We're glad to hear you find the Booking Engine, Website, and Channel Manager useful. We appreciate your suggestion regarding local payment options and we’ll certainly keep this in mind for future improvements. If there’s anything else we can assist with, please feel free to reach out. Warm regards, Zidane.
10

The service is very satisfying

sales & Marketing from 10 to 24 room Airport/Conference Hotel in Pejeng Kaja (Indonesia)

Verified
23 days ago
channel manager, website design, upselling software, Booking engine, rate shopping, hotel rate parity, guest messaging service, hotel metasearch management software
Country Indonesia
sales & Marketing
Small Hotel
Zidane from SiteMinder replied
Hi Ridwan, Thank you for your feedback! We're glad to hear that you’ve had a positive experience with our products. If you need further assistance or have any more feedback, please feel free to reach out. Warm regards, Zidane.
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