Little Hotelier

Ranked 3 (out of 49) in Hotel Management Software

Hotel Management Software

Hotel software that makes it easy for every small property to succeed.

Ratings Snapshot

Certificate of Excellence
Read 180 reviews
86%
Recommend
HTR Score icon
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 49 in Hotel Management Software

Ease of Use
4.3/5
ROI
4.2/5
Implementation
4.1/5
Customer Support
4.2/5
Verified Customer Support

Little Hotelier’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Bed & Breakfast 43 verified reviews
    87%
  • Boutique 32 verified reviews
    82%
  • Motel 25 verified reviews
    81%
  • Vacation Rental 18 verified reviews
    87%
  • Villas 12 verified reviews
    88%
  • Resort 10 verified reviews
    85%
  • City Center 5 verified reviews
    86%
  • Serviced Apartment 5 verified reviews
    92%
  • Hostel 4 verified reviews
    85%
  • Extended Stay 4 verified reviews
    80%
  • Budget 2 verified reviews
    100%
  • Limited Service 2 verified reviews
    90%

Little Hotelier Overview

Little Hotelier Overview

Designed from the ground up to meet the needs of small businesses, Little Hotelier is the one hotel software that makes it easy to manage your property, attract more guests, convert direct bookings, maintain your website and take online payments. We give you all the tools you need to run your business your way - even a mobile app to use on-the-go. Our platform is simple, our set-up is quick, and 2...

About Little Hotelier View website

Founded in 2012 | Headquarters in | 700 employees

Integrates with

  • Channel Managers
  • Mobile Key & Keyless Entry
  • Guest Surveys & Feedback
Browse integrations (24 verified)

What customers love about Little Hotelier

Like 86% recommend

Hotel Owner from Extended Stay

1. User friendly and very usefully 2. Easy connectivity with various booking channels 3. Up to date with the latest version being on cloud 4. Willingness to improve, open and interested to suggestions 5. Articles se...

Head of Reservations from Vacation Rental

Ease of use Downloadable data Flexibility in moving guests and reservations Useful if managing a few properties but not very adaptable to professionally run companies.

Hotel Owner from Bed & Breakfast

Overall does the same as any other system i have tried there is not much between them functionally.

Hotel Owner from Extended Stay

User friendly, covers most of the hotel needs for reservations management. The team is very open to improve and listen to the customers needs.

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Expert Q&A and Partner Recommendations

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Little Hotelier hasn’t been recommended by any experts or partners yet

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Features

  • Multi-currency
  • Multi-lingual
  • Channel Manager
  • Property Management System
  • Booking Engine
  • Website Development
  • Point of Sale
  • Group Booking Engine
  • Pricing Intelligence
  • Gift Vouchers
  • Housekeeping
  • Guest Feedback Management
  • Native Email Marketing
  • Revenue Management Module
  • Rate Shopping Module

Want to go behind the scenes and see how Little Hotelier works?

Clients & references

References & testimonials

Testimonial avatar
Little Hotelier has been a great tool for us as newcomers to the hospitality and accommodation industry, by making things simple and streamlined
Vicki Eggert Manager at the Eastend Studio Apartments
Testimonial avatar
Little Hotelier saves double booking, manages and tracks payments, manages reporting excellently, (and offers) continuous improvement. It saves time as an all in one solution.
Nola Bliss Owner at the The York Palace Accommodation

Featured partners

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Awards & Certifications

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Little Hotelier doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Middle East
  • Africa
  • North America
  • South America
  • Europe
  • Asia Pacific
VERIFIED MARKETS
  • Australia
  • United States
  • Mexico
  • New Zealand
  • Spain
  • United Kingdom
  • Canada
  • Thailand
  • Costa Rica

180 Verified Little Hotelier Reviews

Likelihood to Recommend
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Sep 16, 2021

Little Hotelier Review: SiteMinder saves me time and money by automating my reservation system

Manager from Bed & Breakfast in Mankato (United States)

Recommend 9/10
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What do you like most?

Guests can check availability and reserve online. SiteMinder Channel Manager connects me to other platforms to list and sell my rooms. Payment processing is super easy.

What do you dislike or think could be improved?

The Little Hotelier App could be improved by showing a Calendar View for the week, so you can see big picture rooms checking in and checking out.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

Sep 10, 2021

Little Hotelier Review: Very helpful advice on inventory change

Reception from Other in Búger (Spain)

Recommend 10/10
Full blue star
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What do you like most?

kindness and experience provided, helpful tips and hints for a future change in the inventory; and a follow up by mail in order to give me more information about a reservation

What do you dislike or think could be improved?

Concerning attention nothing, but LH could add some features like: * Front desk with indication which clients comes through an agency, whis through BookingButton * would love to have the option of block...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

Sep 09, 2021

Little Hotelier Review: User friendly

Manager from Motel in Tweed Heads South (Australia)

Recommend 10/10
Full blue star
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What do you like most?

1. Software is very much user friendly and easy to operate even for beginners 2. 24 hrs customer support 3. you can operate from anywhere with the mobile phone little hotelier APP

What do you dislike or think could be improved?

If you can increase the customer service hours instead of chat would be appreciable. Pricing section to be improved. If you type the numbers fast it gives wrong results.

Customer Support
4
Ease of Use
5
Value for money
4
Implementation
5

Sep 03, 2021

Little Hotelier Review: Little Hotelier is the most complete software we found as apartment rentals

Commercial Director from Vacation Rental in Cartagena (Colombia)

Recommend 9/10
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What do you like most?

-Usability is of the charts, so easy for the team to pick it up, since day one you can use it and after a month you ll be a complete expert. - Analytics. - Really organized.

What do you dislike or think could be improved?

The app needs works, you cant see the calendar, really need it- id love a feature where my sales force can put the name on the booking they make and i can measure them, right now i use the refence ta...

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

Sep 02, 2021

Little Hotelier Review: Professional and friendly training

Manager from Other in Ciudad de México (Mexico)

Recommend 10/10
Full blue star
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What do you like most?

Working with you has been the solution to many of our problems, we have immediately modernized our administration and especially in the service we provide to our guests.

What do you dislike or think could be improved?

As far as I am concerned, I can say that there is nothing to improve, your platform adapted to our needs

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Aug 14, 2021

Little Hotelier Review: Direct booking.

Recommend 6/10
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What do you like most?

I like customer able to make direct booking and pay direct to the system and automatic email to the customer. We are able to do report from the system.

What do you dislike or think could be improved?

The invoice should be show the date of the customer use service from hotel. Current Little Hotelier invoice now is show all the same day sometime can make the customer confuse when they check out. We are ...

Customer Support
4
Ease of Use
3
Value for money
3
Implementation
3

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

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Resources & reports

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Popular Little Hotelier Integrations

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