SiteMinder (The Channel Manager)
Channel Managers
World's most powerful channel manager, managing rooms and rates on 400 hotel booking channels, in real-time.
Ratings Snapshot
86%
Recommend
#3
Popularity index
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #3 out of 49 in Hotel Management Software
Ease of Use
4.3/5
ROI
4.2/5
Implementation
4.1/5
Customer Support
4.2/5
Verified Customer Support
Little Hotelier’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Little Hotelier Overview
Little Hotelier Overview
Designed from the ground up to meet the needs of small businesses, Little Hotelier is the one hotel software that makes it easy to manage your property, attract more guests, convert direct bookings, maintain your website and take online payments. We give you all the tools you need to run your business your way - even a mobile app to use on-the-go. Our platform is simple, our set-up is quick, and 2...
About Little Hotelier View website
Founded in 2012 | Headquarters in | 700 employees1/7
Integrates with
- Channel Managers
- Mobile Key & Keyless Entry
- Guest Surveys & Feedback
Need a custom integration?
What customers love about Little Hotelier
86% recommend
Head of Reservations from Vacation Rental
Ease of use Downloadable data Flexibility in moving guests and reservations Useful if managing a few properties but not very adaptable to professionally run companies.
Hotel Owner from Bed & Breakfast
Overall does the same as any other system i have tried there is not much between them functionally.
Hotel Owner from Extended Stay
User friendly, covers most of the hotel needs for reservations management. The team is very open to improve and listen to the customers needs.
Expert Q&A and Partner Recommendations
Little Hotelier hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Recommended by
Features
- Multi-currency
- Multi-lingual
- Channel Manager
- Property Management System
- Booking Engine
- Website Development
- Point of Sale
- Group Booking Engine
- Pricing Intelligence
- Gift Vouchers
- Housekeeping
- Guest Feedback Management
- Native Email Marketing
- Revenue Management Module
- Rate Shopping Module
Want to go behind the scenes and see how Little Hotelier works?
Clients & references
References & testimonials
Little Hotelier has been a great tool for us as newcomers to the hospitality and accommodation industry, by making things simple and streamlined
Little Hotelier saves double booking, manages and tracks payments, manages reporting excellently, (and offers) continuous improvement. It saves time as an all in one solution.
Featured partners
Case studies
- Stow House finds freedom with Little Hotelier
- Stow House
- Bed & Breakfast in
Awards & Certifications
Little Hotelier doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Middle East
- Africa
- North America
- South America
- Europe
- Asia Pacific
- Australia
- United States
- Mexico
- New Zealand
- Spain
- United Kingdom
- Canada
- Thailand
- Costa Rica
Likelihood to Recommend
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Sep 16, 2021
Little Hotelier Review: SiteMinder saves me time and money by automating my reservation system
Manager from Bed & Breakfast in Mankato (United States)
Recommend
9/10
What do you like most?
Guests can check availability and reserve online. SiteMinder Channel Manager connects me to other platforms to list and sell my rooms. Payment processing is super easy.
What do you dislike or think could be improved?
The Little Hotelier App could be improved by showing a Calendar View for the week, so you can see big picture rooms checking in and checking out.
Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5
Sep 10, 2021
Little Hotelier Review: Very helpful advice on inventory change
Reception from Other in Búger (Spain)
Recommend
10/10
What do you like most?
kindness and experience provided, helpful tips and hints for a future change in the inventory; and a follow up by mail in order to give me more information about a reservation
What do you dislike or think could be improved?
Concerning attention nothing, but LH could add some features like: * Front desk with indication which clients comes through an agency, whis through BookingButton * would love to have the option of block...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a
Sep 09, 2021
Little Hotelier Review: User friendly
Manager from Motel in Tweed Heads South (Australia)
Recommend
10/10
What do you like most?
1. Software is very much user friendly and easy to operate even for beginners 2. 24 hrs customer support 3. you can operate from anywhere with the mobile phone little hotelier APP
What do you dislike or think could be improved?
If you can increase the customer service hours instead of chat would be appreciable. Pricing section to be improved. If you type the numbers fast it gives wrong results.
Customer Support
4
Ease of Use
5
Value for money
4
Implementation
5
Sep 03, 2021
Little Hotelier Review: Little Hotelier is the most complete software we found as apartment rentals
Commercial Director from Vacation Rental in Cartagena (Colombia)
Recommend
9/10
What do you like most?
-Usability is of the charts, so easy for the team to pick it up, since day one you can use it and after a month you ll be a complete expert. - Analytics. - Really organized.
What do you dislike or think could be improved?
The app needs works, you cant see the calendar, really need it- id love a feature where my sales force can put the name on the booking they make and i can measure them, right now i use the refence ta...
Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5
Sep 02, 2021
Little Hotelier Review: Professional and friendly training
Manager from Other in Ciudad de México (Mexico)
Recommend
10/10
What do you like most?
Working with you has been the solution to many of our problems, we have immediately modernized our administration and especially in the service we provide to our guests.
What do you dislike or think could be improved?
As far as I am concerned, I can say that there is nothing to improve, your platform adapted to our needs
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Aug 14, 2021
Little Hotelier Review: Direct booking.
Recommend
6/10
What do you like most?
I like customer able to make direct booking and pay direct to the system and automatic email to the customer. We are able to do report from the system.
What do you dislike or think could be improved?
The invoice should be show the date of the customer use service from hotel. Current Little Hotelier invoice now is show all the same day sometime can make the customer confuse when they check out. We are ...
Customer Support
4
Ease of Use
3
Value for money
3
Implementation
3
Pricing
Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month
Recent News & Content
Recent articles
Little Hotelier doesn’t have any recent coverage yet
Recent press releases
Little Hotelier doesn’t have any recent company updates, news or announcements
Resources & reports
Little Hotelier doesn’t have any free e-books or reports available
Popular Little Hotelier Integrations
SiteMinder Booking Engine
Booking EngineDirect bookings on your own terms. Drive more commission-free reservations through your hotel website and take charge of the guest experience.
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Hotel Owner from Extended Stay
1. User friendly and very usefully 2. Easy connectivity with various booking channels 3. Up to date with the latest version being on cloud 4. Willingness to improve, open and interested to suggestions 5. Articles se...