Seekom/iBex

4.8 (9 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
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Our Property Management System and Integrated Channel Manager enable you to grow your business and scale with our suite of integrations.

Seekom has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.8
Excellent
Ease of Use
3.8/5
Customer Support
4.4/5
ROI
4.1/5
Implementation
3.9/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Seekom/iBex is the #33 most trending product in the Hotel Management Software category (out of 67) and the #1053 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Seekom’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Seekom/iBex
Founded in 2002 | Headquarters in Wellington (New Zealand) | 26 employees
Seekom's Property Management System and Integrated Channel Manager is the Total Solution. Our comprehensive, cloud based PMS is scalable and effective for all types of accommodation providers. With a suite of integrations to assist you and help you grow your revenue, you can be sure that our software will help you increase occupancy and efficiency.

Capabilities

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Seekom doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Pricing Available By Request

Seekom has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
7
Very Good
1
Average
0
Poor
0
Terrible
1

Property Size

  • X-Small (2)
  • Small (4)
  • Medium (2)

Country

  • New Zealand
    New Zealand
    (7)
  • United Kingdom
    United Kingdom
    (2)

Region

  • Europe
    Europe
    (2)
  • Oceania
    Oceania
    (7)
0

DO NOT GO WITH THIS COMPANY.

MOTEL OWNER from 10 to 24 room Motel in Wānaka (New Zealand)

Verified
4 months ago
Not much anymore. I can't give any positive pointers for this company once a very good company that I was happy to support.
Country New Zealand
MOTEL OWNER
Small Hotel
9

Able to do everything we ask of the system

Proprietor from in (United Kingdom)

Verified
3 years ago
We are a guest house with a rather complex combination of different rooms (single, twin, double, family, sea-view, rear-view) and range of pricing, and we went for Seekom as a system that can cope with this and pretty well every variation that you throw at it. Once the system is mastered it is easy to use, and the tech support team are ther...
Country United Kingdom
Proprietor
8

Excellent software

Manager from 10 to 24 room Branded Hotel in Ohope (New Zealand)

Verified
3 years ago
Easy to work with once you understand how the software works. The staff at the help desk have been amazing helping me through tough issues that arose while using the program. They are always friendly and waste no time to help.
Country New Zealand
Manager
Small Hotel
10

Seekom keep on improving

Owner from 25-49 room City Center Hotel in New Plymouth (New Zealand)

Verified
3 years ago
the new additions they add, which come from talking to current customers or when they have a conference, the quick response when you have issues
Country New Zealand
Owner
Medium Hotel
10

Soooo goooood

Co-owner from 5 to 9 room Motel in Arthur's Pass National Park (New Zealand)

Verified
3 years ago
The Seekom booking platform is so easy to use, support staff solve any issues ridiculously quickly and are always available.
Country New Zealand
Co-owner
X-Small Hotel
10

The support team on Chaport are amazing..i can never thank them enough

General Manager from 25-49 room Bed & Breakfast & Inn in Rotorua (New Zealand)

Verified
3 years ago
Chat support...the switched on well trained team Ronny, Tiagi and christie.. I wish if we moved a guest from one room to the other it would tell us if we have entered in incorrect date, EZI REs does this
Country New Zealand
General Manager
Medium Hotel
10

Great product, great customer service

Owner from 5 to 9 room Bed & Breakfast & Inn in Kerikeri (New Zealand)

Verified
3 years ago
Seekom/iBex is very easy to use. We are visible on many booking sites and iBex brings them all together and makes it easy for us to keep track and manage all our bookings. Whenever we have questions Seekom support is fast to reply and easy to communicate with.
Country New Zealand
Owner
X-Small Hotel
10

We've saved time and money using Seekom's hotel management software!

Manager from 10 to 24 room Bed & Breakfast & Inn in London (United Kingdom)

Verified
3 years ago
We have being using Seekom's hotel management software for over 8 years now after switching from another system. Seekom can connect to all the OTAs you need and more! With only being a small independent hotel time is important for us and using the automated revenue management and up-selling connections we have seen a further increase in...
Country United Kingdom
Manager
Small Hotel
10

Great system, with the back up of excellent customer service

Business Manager from 10 to 24 room City Center Hotel in Queenstown (New Zealand)

Verified
3 years ago
Steffen and the team at Seekom are always so helpful if you need any assistance. They are always working to help your business grow. We rarely have any issues with the system and if there is, the team are on hand and make it their number one priority. Seekom is easy to use and interacts with a number of other systems such as Xero to make y...
Country New Zealand
Business Manager
Small Hotel
  • 1

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Support

Unverified

Seekom has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

96%

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