Quore (Cleanings Plus)

4.8 (47 REVIEWS)

HTR Score icon
HT Score  
20 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Quore (Cleanings Plus)

4.8 (47 REVIEWS)

Ranked 9 (out of 33) in Housekeeping Software

Smarter team, Cleaner rooms

More than 50% of Quore’s reviews come from United States of America.

Ratings Summary

4.8
Excellent
Ease of Use
4.6/5
Customer Support
4.6/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Quore (Cleanings Plus) is the #15 most trending product in the Housekeeping Software category (out of 33) and the #693 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Quore’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
20 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Quore (Cleanings Plus)
Founded in 2012 | Headquarters in Franklin (United States) | 75 employees
Using real-time, cloud-based technology, Quore’s Cleanings Plus app keeps every area of hotel housekeeping streamlined. Our solution automatically signals staff via mobile device when rooms are ready to be cleaned, tracks cleaning performance in detail and notifies supervisors when cleanings are complete, reducing delays for spotless, guest-ready rooms. With the instant notifications and clear, accessible information available in Cleanings Plus, you’ll have easier hand-offs and faster response times.

Capabilities

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Quore doesn’t have any benefits or use cases available

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Pricing

Pricing Available By Request

Quore has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

7 | Medium (25-74 room)

56 | Large (75-199 room)

39 | X-Large (200+ room)

Country

154 | United States of America

1 | Mexico

1 | Canada

1 | Aruba

1 | Dominican Republic

1 | Puerto Rico

Type

112 | Branded Hotels

49 | Bed & Breakfast & Inns

24 | Airport/Conference Hotels

16 | Resorts

12 | City Center Hotels

11 | Luxury Hotels

10 | Extended Stay & Serviced Apartments

10 | Limited Service & Budget Hotels

9 | Boutiques

6 | Hostels

6 | Motels

3 | Vacation Rentals & Villas

2 | RV Parks & Campgrounds

1 | Casinos

Region

156 | North America

3 | Central America

Category

117 | Staff Collaboration Tools

66 | Hotel Maintenance Software

47 | Housekeeping Software

17 | Guest Messaging Software

12 | Hotel Sales Software

Hotelier Rating

Excellent
133
Very Good
14
Average
7
Poor
4
Terrible
10

Property Size

  • Medium (7)
  • Large (56)
  • X-Large (39)

Country

  • United States of America
    United States of America
    (154)
  • Mexico
    Mexico
    (1)
  • Canada
    Canada
    (1)
  • Aruba
    Aruba
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Puerto Rico
    Puerto Rico
    (1)

Region

  • North America
    North America
    (156)
  • Central America
    Central America
    (3)

Hoteliers say

NEW AI Review summary

Hoteliers like Quore for its comprehensive suite of tools that streamline communication, task management, and overall operations. Quore enhances inter-departmental efficiency, real-time issue tracking, and guest satisfaction, thereby increasing revenue and reducing costs. However, some users voice concerns about the need for better training resources, occasional app crashes, and limited integration options with PMS.

AI-generated from the text of customer reviews

User Interface and Experience
Task Management
Inter-departmental Communication
Feature Requests and Improvements
Guest Interaction
Training Resources
Reporting and Analytics
App Performance
Cost Efficiency
Integration with PMS
10

Communication made easier. It is an excellent tool for the Hotel industry.

Human Resource/Accounting Manager from 100 to 199 room Bed & Breakfast & Inn in Whitemarsh Township (United States of America)

Verified
4 years ago
Communication made easier. It is an excellent tool for the Hotel industry. It just makes the guest service run smoothly and bring all departments work together as a team.
Country United States of America
Human Resource/Accounting Manager
Large Hotel
10

Quore makes everyday jobs so much easier

Assistant General Manager from 100 to 199 room Bed & Breakfast & Inn in Surfside Beach (United States of America)

Verified
4 years ago
Quore makes everyday jobs so much easier. Guests also love being able to interact with the staff in different ways like Quore Messenger.
Country United States of America
Assistant General Manager
Large Hotel
10

Quore is a great resource

executive housekeeper from 100 to 199 room Bed & Breakfast & Inn in Greenville (United States of America)

Verified
4 years ago
Quore is a great resource to have when checking room to maintain quality, keep up salt scores and a way to make a great guest impact ensuring everything in the room is well maintained and up to standards. I love it
Country United States of America
executive housekeeper
Large Hotel
10

Great tracking system

General Manager from 75-99 room Extended Stay & Serviced Apartment in Hot Springs (United States of America)

Verified
4 years ago
Great tracking system, I can login anywhere, Cash handling recording is excellent trail
Country United States of America
General Manager
Large Hotel
10

Keep track of everything!

Executive Housekeeper from 75-99 room Branded Hotel in Murfreesboro (United States of America)

Verified
4 years ago
It helps keep track of everything! It reminds other coworkers there is something out there that needs fixed or something needs some attention.
Country United States of America
Executive Housekeeper
Large Hotel
10

Makes communication effectively and efficiently

Unknown from 500+ room Branded Hotel in Chattanooga (United States of America)

Verified
4 years ago
The use of Quore makes communication effectively and efficiently. Front desk can inform Housekeeping Department and Maintenance promptly for guest/s special request.
Country United States of America
Unknown
X-Large Hotel
0

Front desk and Housekeeping and Lost Found can be improve!

Unknown from Extended Stay & Serviced Apartment in Provo (United States of America)

Verified
4 years ago
Front desk use Quore for pass on News from one shift to the next. It will be more useful if Quore have options for employee to click on "read it" so everybody know who read and who don't.
Country United States of America
Unknown
8

Communicate between each department

Area Director of Housekeeping from in Boise (United States of America)

Verified
4 years ago
I like that we have the Communicate between each department. Engineering is easy to track.
Country United States of America
Area Director of Housekeeping
10

The communication about conditional items within the hotel have improved ex

General Manager from 100 to 199 room Bed & Breakfast & Inn in Sioux Falls (United States of America)

Verified
4 years ago
The communication about conditional items within the hotel have improved exponentially.
Country United States of America
General Manager
Large Hotel
9

Love the guest messaging feature but feel as though it could be improved upon.

Operations Manager from 75-99 room Extended Stay & Serviced Apartment in Rochester (United States of America)

Verified
4 years ago
Ease of use as well as how multi functional it is. Love the guest messaging feature but feel as though it could be improved upon.
Country United States of America
Operations Manager
Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Quore’s fully optimised solution integrates perfectly with Crave tablets to provide high quality guest services. The wide variety of available tools across all departments enables faster response times so teams are able to work more efficiently, and guest satisfaction is high.

Question:

What differentiates this product or service from the competition?

Answer:

The customisation capabilities are extensive and enable hotels to simplify communication across departments. The intuitive reporting and visualisation of analytics makes evaluating the data simple, Hoteliers can identify trends with ease and manage staff performance efficiently.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ensure you have a robust launch plan that enables all team members to embrace and become advocates of the new processes and technology. Then openly encourage feedback to test, learn and optimise.

RecommendationAvatar RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Petr Senkyr Head of Technical Solutions @ Crave Interactive Ltd.
RecommendationAvatar
Christopher Hovanessian Cofounder @ Whistle Inc.
RecommendationAvatar
Petr Senkyr Head of Technical Solutions @ Crave Interactive Ltd.
RecommendationAvatar
Christopher Hovanessian Cofounder @ Whistle Inc.
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Integrations

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Direct Booking Tools

Support

Unverified

Quore has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2024

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Slow

Recommended

91%

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