ALICE Housekeeping by Actabl

4.6 (258 REVIEWS)

HTR Score icon
HT Score  
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Robert, Jennifer, Blake + 26 more experts recommend Actabl

Read Recommendations
Product Banner

ALICE Housekeeping by Actabl

4.6 (258 REVIEWS)

Ranked 3 (out of 35) in Housekeeping Software

2023 Finalist HotelTechAwards

Hoteliers voted Actabl as the #2 Housekeeping Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

More Done, Less Redone

User avatar image User avatar image User avatar image

Ratings Summary

4.6
Excellent
258 reviews
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.5/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, ALICE Housekeeping by Actabl is the #3 most trending product in the Housekeeping Software category (out of 35) and the #126 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Actabl’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Actabl as the #2 Housekeeping Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
94 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About ALICE Housekeeping by Actabl
Founded in 2022 | Headquarters in San Francisco (United States) | 500 employees
Enable your housekeeping department to be in constant communication with mobile functionality for all users to send and receive requests from each department, wherever they are on property. With housekeeping integrated into your hotel’s PMS, gain instant insight into room status.

Capabilities

profile-empty-state.svg

Actabl doesn’t have any benefits or use cases available

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Pricing

Pricing Available By Request

Actabl has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

0

Success Stories

5

References

10

Featured Customers

Success Stories

profile-empty-state.svg

Actabl doesn’t have any case studies available

Popularity by Segment

Size

679 | X-Large (200+ room)

509 | Large (75-199 room)

103 | Medium (25-74 room)

26 | Small (10-24 room)

16 | X-Small (1-9 room)

Type

571 | Branded Hotels

469 | Luxury Hotels

322 | Resorts

195 | Boutiques

166 | Bed & Breakfast & Inns

121 | Limited Service & Budget Hotels

106 | City Center Hotels

88 | Airport/Conference Hotels

85 | Extended Stay & Serviced Apartments

44 | Hostels

36 | Vacation Rentals & Villas

30 | RV Parks & Campgrounds

28 | Casinos

20 | Motels

Region

1327 | North America

79 | Europe

28 | Asia Pacific

26 | Middle East

25 | Central America

5 | Africa

2 | South America

Category

564 | Concierge Software

340 | Business Intelligence

337 | Guest Messaging Software

300 | Staff Collaboration Tools

269 | Scheduling & Labor Management

258 | Housekeeping Software

76 | Employee Engagement Software

55 | Hotel Maintenance Software

14 | Staffing & Recruiting Networks

More Products by Actabl

https://ucarecdn.com/e7b3fca4-961d-4e77-abe6-2720a8e66170/
https://ucarecdn.com/aecba788-7165-457c-83ee-708f6d1866b7/
https://ucarecdn.com/2c7e3373-b9bf-4663-b722-e24e0d463a52/
https://ucarecdn.com/72d997f6-744a-4587-b8a5-1cfc5c918115/
https://ucarecdn.com/c7d18bb9-2032-40ea-b3a0-881dce95a7d8/
https://ucarecdn.com/bb7d0a69-99f2-4449-aa7f-af37fbaef5ff/
https://ucarecdn.com/1e69251d-4fac-41b6-a8dc-d1c60ccc5a23/
https://ucarecdn.com/23459a6a-d51a-424f-b129-8b0e0db5bcfd/
https://ucarecdn.com/76e610bd-5f92-46e7-9f5b-62f7ce932293/

260

Reviews

8

Expert Recommendations

Hotelier Rating

Excellent
1210
Very Good
152
Average
85
Poor
34
Terrible
23

By Product

  • Concierge Software
    Concierge Software
  • Business Intelligence
    Business Intelligence
  • Guest Messaging Software
    Guest Messaging Software
  • Staff Collaboration Tools
    Staff Collaboration Tools
  • Scheduling & Labor Management
    Scheduling & Labor Management
  • Housekeeping Software
    Housekeeping Software
  • Employee Engagement Software
    Employee Engagement Software
  • Hotel Maintenance Software
    Hotel Maintenance Software
  • Staffing & Recruiting Networks
    Staffing & Recruiting Networks

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Middle East
    Middle East
  • South America
    South America
  • Central America
    Central America
  • Africa
    Africa
8

Guest services

from 500+ room Resort in Harbor Springs (United States of America)

Verified
13 days ago
Communication has improved with Alice. Between multiple departments but also just within ours. Easy to track as well. I like the reports
10

Amazing System

Front Desk Manager from 200 to 499 room Luxury Hotel in Los Angeles (United States of America)

Verified
13 days ago
The system is very user friendly. It is super useful in scheduling staff based on service traffic. All of the system reporting tools are very productive.
10

Great service

General manager from 25-49 room Resort in Hopkins (Belize)

Verified
8 months ago
- fast and efficient as you request they assist - reliable and dependable to get your work be easier in every day task.
Halley from Actabl replied
We are thrilled to hear how ALICE keeps your team in control. Thanks for your review and feedback!
7

Ability to create work request right on the spot

Manager from 200 to 499 room Branded Hotel in Anchorage (United States of America)

Verified
9 months ago
the ability to create work order on the spot , show pictures of work area to be fixed or repaired, assign immediately with a picture,
Lorenzo from Actabl replied
Thanks for your review of ALICE! We appreciate your feedback and suggestions, as it helps us to grow and improve the ALICE platform.
10

Can't live without it!

Housekeeping Manager from 200 to 499 room Boutique in San Diego (United States of America)

Verified
9 months ago
The best Housekeeping Software out there, seamless rooms assignment, guests' requests and SMS feature that's critical to the operation, Tracking the room attendant progress a big plus as well!
Lorenzo from Actabl replied
We are happy to hear how ALICE serves your team and helps improve guest relationships. Thanks for your review and suggestion!
10

Communication between employees

General Manager from 200 to 499 room Boutique in Annapolis (United States of America)

Verified
9 months ago
- messaging system - ticket system - easy to alert housekeeping or engineering of issues guests have in the hotel
Lorenzo from Actabl replied
We are thrilled to hear how ALICE keeps your team in control and connected in real time. Thanks for your review and feedback!
10

Alice = Amazing Logistical Integrated Customer Experience

Front Desk Agent from 200 to 499 room Branded Hotel in Long Beach (United States of America)

Verified
9 months ago
I love that ALICE makes it easier for me to sending messaging to housekeeping and maintenance when I need to send any work orders or room cleaning. It is easy to schedule for a room to be clean and for me to communicate with any of the staff members at the hotel. After a ticket is sent, I can track it and respond back with great efficiency....
Lorenzo from Actabl replied
This is awesome to hear! Thanks for using ALICE to go digital with your operations. We appreciate your suggestions to help make us better, too.
10

Love ALICE!

Front Desk Agent from 200 to 499 room Resort in Montgomery (United States of America)

Verified
9 months ago
- The accountability for each request made. - Being able to see previous requests. - Being about to assign specific tasks.
Lorenzo from Actabl replied
Thanks for your review of ALICE! We love that our platform helps your housekeeping team stay organized. We appreciate your feedback as well.
10

The SMS feature in Alice is a great tool to communicate with guest. Being able to reach them at any time through SMS is a great tool that enhances the guest stay.

General Manager from 100 to 199 room Resort in Koloa (United States of America)

Verified
9 months ago
Tracking work orders for housekeeping. Being able to broadcast to all guest at once through SMS is a great feature. Being able to create and track a guest itinerary for their stay as well.
Lorenzo from Actabl replied
We are happy to hear about the power of real-time messaging for your staff and guests! Thanks for sharing your experience with ALICE and your feedback.
10

I just love how easy it is to communicate through Alice with all departments! This is the first time I’ve ever used alice and it’s something I’d recommend to others

Executive Housekeeper from 200 to 499 room Branded Hotel in Iowa City (United States of America)

Verified
9 months ago
How easy we can communicate with one another throughout the departments and how quickly the tickets go through for each person
Lorenzo from Actabl replied
We are happy to hear how ALICE serves your team and helps improve guest relationships. Thanks for your review and suggestion!
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 26

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Canary Technologies

This integration hasn’t been verified by Actabl yet.

Canary Technologies

96% recommended by 546 hotels


Aptech Computer Systems Inc

This integration hasn’t been verified by Actabl yet.

Aptech Computer Systems Inc

93% recommended by 97 hotels


Volo

This integration hasn’t been verified by Actabl yet.

Volo

97% recommended by 38 hotels


Support

Unverified

Actabl has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon
Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

Response Time

Less than a day

Recommended

93%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

Learn more

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .