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ALICE Housekeeping by Actabl
4.6 (536 REVIEWS)
HT Score
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Cagri, Lindsey, Johnny + 52 more experts recommend Actabl
Read Recommendations
ALICE Housekeeping by Actabl
Ranked 3 (out of 37) in Housekeeping Software
2026 Finalist
HotelTechAwards
Hoteliers voted Actabl as the #3 Housekeeping Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldMore Done, Less Redone
92% recommended by 1828 hotels
Rosewood, Montage, Posadas & 1825 others
Bell - AI powered product analyst
I analyzed all of Actabl’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Actabl is praised for centralizing housekeeping, maintenance, front desk, and guest-request workflows so hotels can assign rooms, track tickets, and communicate in real time, improving accountability and room turnaround. Reviewers say it helps forecast labor, reduce overtime, and improve guest service, but note recurring issues with PMS integrations, slow performance, mobile usability, reporting flexibility, and status-sync errors that can disrupt operations.
Rosewood, Montage, Posadas & 1825 others
Read their reviewsWhat Types of Hotels Actabl is Popular For
Size
43 | X-Small (1-9 room)
121 | Small (10-49 room)
353 | Mid-Sized (50-99 room)
1559 | Large (100-499 room)
386 | X-Large (500+ room)
Country
1999 | United States
96 | Mexico
61 | Canada
26 | United Kingdom
24 | United Arab Emirates
19 | Sweden
17 | India
15 | Norway
11 | Turkey
11 | South Africa
10 | Saudi Arabia
10 | Spain
8 | Italy
7 | Japan
7 | Indonesia
6 | Ireland
5 | China
5 | Cyprus
5 | Bahamas
5 | Thailand
5 | Singapore
4 | Vietnam
4 | Australia
4 | Malaysia
3 | Austria
3 | Colombia
3 | Hungary
3 | Bahrain
3 | Brazil
3 | Egypt
3 | Netherlands
3 | Cayman Islands
3 | Morocco
2 | Sri Lanka
2 | Ethiopia
2 | Montenegro
2 | Czech Republic
2 | Belgium
2 | Portugal
2 | Pakistan
2 | Puerto Rico
2 | Turks and Caicos Islands
2 | Kazakhstan
2 | Peru
2 | Qatar
2 | Oman
2 | Jordan
1 | Bangladesh
1 | Finland
1 | Rwanda
1 | Switzerland
1 | Greece
1 | Belize
1 | Kenya
1 | Germany
1 | Panama
1 | France
1 | French Polynesia
1 | Poland
1 | Philippines
1 | Denmark
1 | Albania
1 | Maldives
1 | Laos
1 | Kuwait
1 | Azerbaijan
1 | Guatemala
1 | Cambodia
1 | Fiji
Type
1369 | Branded Hotels
1121 | Luxury Hotels
1036 | Boutique Hotels
972 | Resorts
872 | Bed & Breakfast & Inns
851 | Airport/Conference Hotels
655 | City Center Hotels
504 | Limited Service & Budget Hotels
235 | Extended Stay & Serviced Apartments
113 | Hostels
109 | Casinos
84 | Vacation Rentals & Villas
63 | Motels
62 | RV Parks & Campgrounds
Region
2156 | North America
114 | Europe
67 | Asia Pacific
57 | Middle East
18 | Africa
13 | Central America
10 | South America
6 | Oceania
Category
740 | Concierge Software
632 | Scheduling & Workforce Management
536 | Housekeeping Software
530 | Business Intelligence
461 | Hotel Maintenance Software
412 | Staff Collaboration Tools
160 | Employee Engagement Software
109 | Hotel Accounting Software
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What is Actabl?
Founded in 2022 | Headquarters in San Francisco (United States) | 294 employees
ALICE Housekeeping by Actabl is a specialized housekeeping management software designed to streamline and optimize housekeeping operations within the hospitality industry. This platform enhances communication and coordination by enabling real-time mobile functionality, allowing housekeeping staff to send and receive requests from different departments anywhere on the property. Integrating seamlessly with your hotel’s Property Management System (PMS), ALICE Housekeeping provides instant insight into room status, ensuring that rooms are cleaned and prepared efficiently. This software significantly improves labor management, scheduling, and task assignment, subsequently reducing labor costs and saving time. Its intuitive interface simplifies the user experience, making it easier to monitor and enhance operational efficiency and guest satisfaction.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Actabl products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Actabl Reviews Analyzed: 60
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Actabl Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Actabl
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Actabl's Provided Description:
"Enable your housekeeping department to be in constant communication with mobile functionality for all users to send and receive requests from each department, wherever they are on property. With housekeeping integrated into your hotel’s PMS, gain instant insight into room status."
FAQs
Capabilities
Optimize Housekeeping Operations
Optimize Housekeeping Operations
Decrease the time it takes to assign rooms with a digital interface and auto room-assignment.
Save Time
Save Time
Improve staff productivity with automatic room assignment and board creation.
Decrease the Wait
Decrease the Wait
Dynamic, mobile reassignment ensures early-arriving guests get their rooms the moment they are ready.
Improve Communication
Improve Communication
Everyone in the department can see exactly what information they need to get their jobs done, whether that’s which room to work on next, what rooms need inspection, or how the entire team is performing.
Gain Transparency & Accountability
Gain Transparency & Accountability
Use a single view to track the progress of room status and room attendants to report on both individual and team efficiency.
Housekeeping
Housekeeping
Enable the department to collaborate and decrease the time it takes to build boards, assign tasks, clean rooms, and complete inspections.
Stay in audit compliance
Stay in audit compliance
Ensure every property meets brand, ownership, and internal audit standards with built-in validations, automated checks, and digital oversight. The system flags discrepancies, enforces required steps, and provides complete documentation to keep teams consistently compliant across the portfolio.
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Guest Messaging
Guest Messaging Software
Send direct, automated, or hotel-wide broadcast messages to guests, giving you multiple options for real-time, contactless communication.
Asset Management
Hotel Maintenance Software
Track and monitor your assets from a single dashboard, enabling you to make more sound financial decisions and ensure optimal performance.
Actabl Reviews Summary
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.5/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, ALICE Housekeeping by Actabl is the #3 most trending product in the Housekeeping Software category (out of 37) and the #77 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #3 Housekeeping Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Actabl Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
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Actabl Case Studies
How Agnelo Fernandes is Making Cote Hospitality Epic
Nisswa (United States)
How Onvo Hospitality Took Control of Labor and Costs with Daily Visibility
How Aperture Hotels Protected Returns in a Tight Market
How Raymond Management Company Reduced Overtime and Strengthened Team Balance with Hotel Effectiveness
Sage Hospitality Group Elevates F&B Performance with Hotel Effectiveness by Actabl
Elevating the World's Leading Luxury Hotel Experience
Marrakech (Morocco)
References
Actabl doesn’t have any references available
Featured Customers
More Products by Actabl
Hotelier Rating
Looking for specific info?
8
All in one with messaging and room assignments — app communication could be better
Housekeeping manager from 500+ room Casino in Las Vegas (United States)
Verified
3 days ago
Everything you need is in front of you, there's not too many screens you have to navigate to get what you need. Over the past few years things have gotten better with the program, the all in one with messaging and room assignments is a plus.
United States
United States
Housekeeping manager
X-Large Hotel
8
Work is easier and monitoring is well improved
Concierge Executives from 500+ room City Center Hotel in Jakarta (Indonesia)
Verified
3 days ago
Actabl made work easier and monitored well. As the transition from old software to new is significant improved the looks as well.
Indonesia
Indonesia
Concierge Executives
X-Large Hotel
10
Seamless team collaboration that streamlines daily workflows — reports need more flexibility
Assistant Executive Housekeeper from 200 to 499 room Boutique in Atlanta (United States)
Verified
4 days ago
What I like most about Actabl is how seamlessly it connects our entire operation. The housekeeping and staff collaboration tools have completely streamlined our daily workflows at the property, making real-time communication effortless. It has also greatly improved employee engagement by giving our team intuitive tools that make their day-t...
United States
United States
Assistant Executive Housekeeper
Large Hotel
9
Easy-to-use reservations and PBX operations, with little to improve
Reservation Agent from 200 to 499 room Hostel in Isla Verde (Caribbean)
Verified
4 days ago
The system itself. Easy-to-use reservations & PBX operators department.
It's a great system as it is already. Smooth operation, nice expertise.
Caribbean
Caribbean
Reservation Agent
Large Hotel
10
Intuitive and easy for housekeeping and maintenance
Front Desk Supervisor from 200 to 499 room Vacation Rentals & Villa in Copper Mountain (United States)
Verified
4 days ago
It is very intuitive and easy to learn for new staff. We use it for both the housekeeping department as well as for maintenance. I like the fact that it has options for the various categories such as: Delivery, Message, Work Order, etc.
United States
United States
Front Desk Supervisor
Large Hotel
8
Housekeeping made easier with scheduling and staffing — but loading can lag
Housekeeping supervisor from 200 to 499 room Boutique in Detroit (United States)
Verified
4 days ago
Makes housekeeping job easier with boards and schedule and staffing as well as accounting and assign and budget and data.
United States
United States
Housekeeping supervisor
Large Hotel
7
Better event planning and internal ticketing — but room sync needs work
IT Manager in charge of applications from 200 to 499 room Resort in Montaione (Italy)
Verified
4 days ago
Concierge application and general planning overview. The ability to have multiple events in the same time slot really makes things easier for the operational team. Furthermore, the general internal ticketing system works perfectly for maintenance and housekeeping.
Italy
Italy
IT Manager in charge of applications
Large Hotel
10
Helps me run housekeeping daily — just needs end-time calculation
Housekeeping Supervisor from 200 to 499 room Bed & Breakfast & Inn in Tucson (United States)
Verified
4 days ago
It helps me open housekeeping department daily by helping me with knowing who is scheduled if they are in OT or even keeping track of MPR it's very essential to my daily success.
United States
United States
Housekeeping Supervisor
Large Hotel
10
User-friendly platform with smooth navigation and no real complaints
Front Office Supervisor from 200 to 499 room Bed & Breakfast & Inn in Novi (United States)
Verified
5 days ago
The platform is very user friendly, with a simple layout, easy-to-understand features, and smooth navigation that makes it enjoyable and convenient for everyone to use.
United States
United States
Front Office Supervisor
Large Hotel
10
Workflow optimization that saves time — but task selection is clunky
Housekeeping manager from 200 to 499 room Boutique in Atlantic Beach (United States)
Verified
5 days ago
The way it optimize the workflow and it's easy tool to manage it. It's a surprise to have a system like that I never have before and I'm extremely happy.
United States
United States
Housekeeping manager
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
The product performs reliably and consistently, while the documentation is clear, well-structured, and easy to follow, enabling faster understanding, smoother onboarding, and efficient day-to-day usage.
Showing all answers to: "What does this product or service do well?"
The product performs reliably and consistently, while the documentation is clear, well-structured, and easy to follow, enabling faster understanding, smoother onboarding, and efficient day-to-day usage.
Actabl excels at delivering a comprehensive, data-driven operations platform tailored specifically for the hospitality industry. Their greatest strength is the seamless integration of four powerful solutions into one ecosystem that unifies labor management, business intelligence, daily operations, and asset maintenance. This connected approach provides hotel teams with unprecedented visibility across departments, transforming scattered data into clear, actionable insights.
In particular, ProfitSword excels at delivering powerful business intelligence, forecasting, and performance reporting specifically tailored for the hospitality industry. Its greatest strength lies in transforming complex hotel data into clear, accurate, real-time insights that guide strategic decision-making.
Actabl’s strength lies in its integrated nature. By connecting business intelligence, labor management, and on-property operations into a unified suite, Actabl not only provides hotels with superior data visibility but also empowers their teams to act proactively to drive profitability and enhance service delivery. Their commitment to extensive integrations, including strategic alliances like ours with Cloudbeds, further solidifies their position as a critical, forward-thinking solution in the hotel technology ecosystem. Actabl truly helps hoteliers achieve operational excellence.
Actabl allows hotel industry platform to easily API into their software platforms, enhancing the guest experience and enabling us to add value to our clients. Actable is one of the few companies that offers a full suite
They have a great backend housekeeping software which integrates well with our front end application for guests. Division housekeeping services in different categories makes easy for housekeepers to segregate tickets based on the department.
Question:
What differentiates this product or service from the competition?
Answer:
It stands out through exceptionally high availability, with almost no downtime and minimal performance fluctuations, ensuring a stable, reliable experience even under peak usage or heavy operational load.
Showing all answers to: "What differentiates this product or service from the competition?"
It stands out through exceptionally high availability, with almost no downtime and minimal performance fluctuations, ensuring a stable, reliable experience even under peak usage or heavy operational load.
Actabl differentiates itself by delivering a holistic, deeply integrated, hotel-specific operations ecosystem that moves beyond traditional point solutions and enables hotels to run smarter, leaner, and more profitably.
Actabl's key differentiator is its unified suite of four best-in-class solutions (ProfitSword BI, Hotel Effectiveness Labor, Alice Operations, and Transcendent Asset Management). No other competitor offers this seamless integration of financial forecasting, demand-driven labor optimization, and on-property task management in one hospitality-specific platform. This single source of truth connects profitability metrics to daily operations, enabling hoteliers to instantly translate data insights into actionable results and maximized profit margins
I don't know of any other company offering the level of integration that they offer. They have a full suite of solutions for back office communication, creating more efficient communication for hotel staff and guests
Housekeeping software from Actabl has unique differentiation of room status from other services which gives proper room status to the hotel operations team.
Housekeeping software from Actabl alos provide status updates of the services on the webhook which helps the end user application to provide real time updates to the guests.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you are looking for a solution that is easy to use from day one and also open to future growth, this product is a strong option. Its intuitive design reduces adoption effort, while its openness to automation and enhancements allows you to continuously improve efficiency and operations over time.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you are looking for a solution that is easy to use from day one and also open to future growth, this product is a strong option. Its intuitive design reduces adoption effort, while its openness to automation and enhancements allows you to continuously improve efficiency and operations over time.
Actabl is most effective when deployed with intention and cross-department alignment. The more clearly you define your operational goals up front, the more value you will unlock from the platform. It is a great tool that will provide an ROI many times over.
Identify Actable Champion inside your organization to project manage the deployment of the solution: A dedicated team minimizes implementation delays and accelerates user adoption. This is how you quickly translate the investment into the desired outcome: data-driven decision-making and optimized profitability.
Focusing on the people who will drive adoption ensures you fully realize the benefits of Actabl's ability to eliminate data silos and connect financial goals directly to daily operational tasks
Be open to exploring options to help your guests be more engaged with you property through tech like Actabl. It's important to explore what is happening out there in tech to stay up-to-date with current trends and guests wants
Actabl housekeeping software is easy to integrate with any 3rd party applications.
It has all the features that backend housekeeping software should have to support the hotel services team requirement in a hotel.
SL
+ 18
recommend
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News
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Support
Verified Support
Actabl has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
Response Time
Less than a day
Recommended
92%
Optimized for quick response
This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.
Learn more
Verified
0 seconds ago
Products Reviewed
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Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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