ALICE Housekeeping by Actabl
4.6 (258 REVIEWS)
Robert, Jennifer, Blake + 26 more experts recommend Actabl
Read RecommendationsALICE Housekeeping by Actabl
4.6 (258 REVIEWS)
Ranked 3 (out of 35) in Housekeeping Software
Hoteliers voted Actabl as the #2 Housekeeping Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldMore Done, Less Redone
93% recommended by 1110 hotels
Rosewood, Montage, Posadas & 1107 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, ALICE Housekeeping by Actabl is the #3 most trending product in the Housekeeping Software category (out of 35) and the #126 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreActabl’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseHoteliers voted Actabl as the #2 Housekeeping Software provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Actabl doesn’t have any benefits or use cases available
Features
Inspections & Checklists
Scheduling
Workflow Automation
Messaging & Collaboration
Analytics & Reporting
Usability
Pricing
Pricing Available By Request
Actabl has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Success Stories
Actabl doesn’t have any case studies available
References
"Offering guests the ability to text and use the app to place requests makes a lot of sense. We’re on our phones all the time anyway. It’s a lot easier than calling the front desk and potentially being placed on hold, and you can also place requests off-site."
"Our guests love texting us. A lot of modern day travelers expect more tech-savvy ways to communicate versus the standard picking up the phone or speaking face-to-face. Everybody has very busy lives but with ALICE Guest Messaging, it’s been quicker and more seamless to communicate with guests in terms of sending real-time information and even responding to requests."
"It's a way of adapting to the rapid changes in technology without compromising our standards for excellent, yet personable, customer service. We've used it for recommendations, confirming dinner reservations, coordinating plans, etc. It speeds up the communication time quite a bit, as guests are unlikely to answer a call from an unknown number, but will text us back almost immediately."
"The ability to load our checklists into the system and attach pictures of work done has allowed us to have transparency and accountability in our preventative maintenance program and enabled our chief engineer to track the quality of maintenance work even when he is busy assisting with other major projects that we have at the hotel.<br /><br />"
"Maintaining the hotel is everyone’s responsibility. ALICE has improved the communication of how my front desk and housekeeping staff are informing my engineers of any problems and issues that need to be attended to. It’s an amazing tool.<br /><br />"
Featured Customers
Popularity by Segment
Size
679 | X-Large (200+ room)
509 | Large (75-199 room)
103 | Medium (25-74 room)
26 | Small (10-24 room)
16 | X-Small (1-9 room)
Type
571 | Branded Hotels
469 | Luxury Hotels
322 | Resorts
195 | Boutiques
166 | Bed & Breakfast & Inns
121 | Limited Service & Budget Hotels
106 | City Center Hotels
88 | Airport/Conference Hotels
85 | Extended Stay & Serviced Apartments
44 | Hostels
36 | Vacation Rentals & Villas
30 | RV Parks & Campgrounds
28 | Casinos
20 | Motels
Region
1327 | North America
79 | Europe
28 | Asia Pacific
26 | Middle East
25 | Central America
5 | Africa
2 | South America
Category
564 | Concierge Software
340 | Business Intelligence
337 | Guest Messaging Software
300 | Staff Collaboration Tools
269 | Scheduling & Labor Management
258 | Housekeeping Software
76 | Employee Engagement Software
55 | Hotel Maintenance Software
14 | Staffing & Recruiting Networks
More Products by Actabl
260
Reviews
8
Expert Recommendations
Hotelier Rating
Guest services
from 500+ room Resort in Harbor Springs (United States of America)
Amazing System
Front Desk Manager from 200 to 499 room Luxury Hotel in Los Angeles (United States of America)
Great service
General manager from 25-49 room Resort in Hopkins (Belize)
Ability to create work request right on the spot
Manager from 200 to 499 room Branded Hotel in Anchorage (United States of America)
Can't live without it!
Housekeeping Manager from 200 to 499 room Boutique in San Diego (United States of America)
Communication between employees
General Manager from 200 to 499 room Boutique in Annapolis (United States of America)
Alice = Amazing Logistical Integrated Customer Experience
Front Desk Agent from 200 to 499 room Branded Hotel in Long Beach (United States of America)
Love ALICE!
Front Desk Agent from 200 to 499 room Resort in Montgomery (United States of America)
The SMS feature in Alice is a great tool to communicate with guest. Being able to reach them at any time through SMS is a great tool that enhances the guest stay.
General Manager from 100 to 199 room Resort in Koloa (United States of America)
I just love how easy it is to communicate through Alice with all departments! This is the first time I’ve ever used alice and it’s something I’d recommend to others
Executive Housekeeper from 200 to 499 room Branded Hotel in Iowa City (United States of America)
Newsfeed
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1 year ago
Sonesta International Hotels Partners With Actabl for All-in-One Hotel Operations Management and Enhanced Guest Services Platform
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1 year ago
Hotel Labor Cost Index and Housekeeping Analysis Report
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1 year ago
Labor Perfection Toolkit: 4-Step Labor Success Plan
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2 years ago
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2 years ago
The Hotel Technology Buyer's Guide
Integrations
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Actabl has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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