hotelkit Housekeeping

Ranked 1 (out of 23) in Housekeeping Software

Housekeeping Software

Housekeeping tool by hotelkit

Ratings Snapshot

Certificate of Excellence
Read 105 reviews
96%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 23 in Housekeeping Software

Ease of Use
4.7/5
ROI
4.6/5
Implementation
4.8/5
Customer Support
4.9/5
Verified Customer Support

hotelkit has opened its internal systems to

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  • Airport/ conference 5 verified reviews
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  • Extended Stay 4 verified reviews
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hotelkit Housekeeping Overview

hotelkit Housekeeping Overview

hotelkit Housekeeping is a fully-intagrated or stand-alone solution offering hoteliers the ability to digitize their housekeeping department and integrate communications and task management across departments.

About hotelkit View website

Founded in 2012 | Headquarters in Salzburg, Austria | 64 employees

hotelkit provides an interactive network for hotel staff. It has become the new, comprehensive industry solution, revolutionizing the way internal communication...

Other Products by hotelkit

1/2

Integrates with

  • Reporting & Accounting Software
  • Business Intelligence
  • Direct Booking Tools
Browse integrations (24 verified)

What customers love about hotelkit Housekeeping

Like 96% recommend

IT Manager from Airport/ conference

It is easy to share all needed information throughout the different departments. We used it for engineering, Housekeeping, front office and spa repairs and tasks. Works quiet nice and easy.

IT Manager from Other

- The user interface, everything is where it should be. - The fluidity of the system. - The response of the human team to the queries and the first steps.

Asst. HR Manager from City Center

It's an easy way to communicate with all associates. Highly recommended!

Accomodation Manager from Serviced Apartment

It is very easy for all the employees, all of them can communicate with all the departments

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hotelkit helps our shared partner hotels to better manage guest requests, do more efficient staff handovers, and improve processes and knowledge management overall. We especially like the ease of implementation for hoteliers and their great service.

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (10)
Question:

What differentiates this product or service from the competition?

Answer:

To me, Hotelkit stands out from competition because they gear their features not only to large hotel chains, but also mid-size chains and individual hotels. They streamline operations for the entire market- and successfully so! All of our implemented partner hotels are happy!

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (10)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Of course, you should always evaluate multiple options when deciding for an operational software like hotelkit. I think what really speaks for hotelkit are the happy references that are satisfied not only by the features, but also the great service and support. We are also happy to provide referenc...

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (10)
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+ 8 recommend
Recommended by Show More (6)

Features

  • Guest requests
  • Lost & found
  • Automated Room Assignments
  • Mobile Request Dispatching
  • Progress Tracking Dashboard
  • Custom Inspection Checklists
  • Automated Task Routing
  • Performance Analytics Dashboard
  • Automated Notifications
  • Two-Way PMS Integration
  • Drag-and-Drop Room Assignments
  • Custom Rules & Prioritization
  • Deep Cleaning Scheduling
  • Open API
  • Inspection Module
  • Multi Language UI Support
  • Mobile Access
  • Chat

Want to go behind the scenes and see how hotelkit Housekeeping works?

Clients & references

References & testimonials

Testimonial avatar
We have been using the new tool in test mode for a few days. Even after the first few days, we have seen how efficiently the key task is dealt with. The submitted ideas and requirements can also be in...
Sebastian Herzog General Manager at the Radisson Blu Hotel

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Germany
  • Austria
  • Spain
  • Italy
  • France
  • Switzerland
  • Portugal
  • Andorra

105 Verified hotelkit Reviews

Likelihood to Recommend
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Sep 20, 2021

hotelkit Housekeeping Review: Never ever again without hotelkit

Receptionist from Boutique in Salzburg (Austria)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Creating repetitive tasks - Calendar reminders like birthdays of colleagues - Checklists, so I don't forget anything :-) - hotelkit Moments - Information updates in handovers

What do you dislike or think could be improved?

- the table functions in handovers could be improved - other than that, there is nothing to improve in my opinion

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Sep 13, 2021

hotelkit Housekeeping Review: revolution for internal communicaiton

owner from Boutique in Wien (Austria)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

completely new level of internal communication, no paper anymore - all information is accessible from everywhere

What do you dislike or think could be improved?

product is improved regularly - do not know what to add. Maybe the search for information on mobile devices could be easier to use...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Nov 25, 2019 Julia S. from hotelkit replied:
 Thank you very much for the fantastic review! 

Aug 27, 2021

hotelkit Housekeeping Review: Very good tool with excellent service

n/a from City Center in Künzelsau (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Our employees are spread across five buildings and work seven days a week / 24 hours a day. Communication is a daily challenge due to the structural conditions. Hotel kit is perfect for us

What do you dislike or think could be improved?

The second letter of a word could be automatically corrected in lower case ;-). Otherwise everything fits very well. Keep it up - good luck.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Aug 18, 2021

hotelkit Housekeeping Review: Highly recommended!

Asst. HR Manager from City Center in München (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It's an easy way to communicate with all associates. Highly recommended!

What do you dislike or think could be improved?

There is nothing to improve for us at the moment. We are happy with this tool

Customer Support
5
Ease of Use
4.5
Value for money
4
Implementation
4
arrow review On Oct 14, 2019 Julia S. from hotelkit replied:
 And we're happy that you're happy! :) Thanks a lot for the great review! 

Aug 18, 2021

hotelkit Housekeeping Review: hotelkit is THE game changer in the hot industry.

General Manager from Boutique in Bad Belzig (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

hotelkit is THE game changer in the hot industry. An excellent tool that perfectly covers the needs of the industry.

What do you dislike or think could be improved?

The login process is a bit inconvenient, it would be great if you could also request new passwords yourself, etc.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4
arrow review On Oct 29, 2019 Julia S. from hotelkit replied:
 Thank you for the great review! 

Aug 18, 2021

hotelkit Housekeeping Review: Easy tool to improve internal communication significantly

Managing Director from Extended Stay in Berlin (Germany)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is an easy tool to improve internal communication significantly. Every team members gets a voice to communicate without any barriers.

What do you dislike or think could be improved?

I think there is some improvement necessary in terms of user and group management.

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 03, 2019 Julia S. from hotelkit replied:
 Thank you so much for the fantastic review! We'll definitely work on the suggested improvements! 

Pricing

Profile empty

hotelkit hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular hotelkit Housekeeping Integrations

View all (24 hotelkit Integrations)