Operations
![]()
![]()
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2026
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
![]()
![]()
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2026
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
![]()
![]()
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
![]()
![]()
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
Sorry, this functionality is only available for verified hoteliers
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
hotelkit Housekeeping
4.7 (278 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Tiago, Bianka, Marlene + 58 more experts recommend hotelkit
Read Recommendations
hotelkit Housekeeping
Ranked 1 (out of 37) in Housekeeping Software
2026 Winner
Hotel Software
Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldHousekeeping tool by hotelkit
94% recommended by 620 hotels
25 Hours, Radisson Hotels, Intercontinental & 617 others
Bell - AI powered product analyst
I analyzed all of hotelkit’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Hotelkit for its comprehensive platform that streamlines operations, boosts internal communication, and enhances staff coordination. Users highlight its real-time task tracking and reporting features that reduce errors and improve response times. The platform's seamless integration with existing systems further optimizes processes, while features like housekeeping tools and maintenance management improve service quality and resource efficiency, ultimately enhancing the guest experience.
25 Hours, Radisson Hotels, Intercontinental & 617 others
Read their reviewsPartners say
Industry experts recommend Hotelkit for its transformative effect on hotel operations, emphasizing its seamless communication features, real-time updates capability, and robust integration with various systems. Noteworthy is its flexibility in catering to different hotel sizes and its strong emphasis on operational efficiency, especially in areas like housekeeping and task management. However, some critiques include occasional complexity in customization for niche needs and potential initial setup intricacies.
Tiago, Bianka, Marlene and 45 others
Read their recommendationsWhat Types of Hotels hotelkit is Popular For
Size
11 | X-Small (1-9 room)
111 | Small (10-49 room)
218 | Mid-Sized (50-99 room)
432 | Large (100-499 room)
26 | X-Large (500+ room)
Country
305 | Germany
163 | Austria
70 | Switzerland
30 | Spain
25 | Italy
19 | United Kingdom
17 | India
14 | Netherlands
13 | Norway
12 | France
10 | Saudi Arabia
8 | United Arab Emirates
8 | Belgium
6 | United States
5 | Oman
5 | Nigeria
5 | Turkey
4 | Zambia
4 | Portugal
3 | Slovakia
3 | Madagascar
3 | Sweden
3 | Romania
3 | Malta
3 | Australia
3 | Russian Federation
2 | Indonesia
2 | Hungary
2 | Rwanda
2 | Thailand
2 | South Africa
2 | Philippines
2 | Morocco
2 | Poland
2 | Kuwait
2 | Tunisia
1 | Denmark
1 | Chad
1 | Andorra
1 | Cyprus
1 | Ireland
1 | Sri Lanka
1 | Bahrain
1 | Maldives
1 | Lebanon
1 | Canada
1 | Qatar
1 | Armenia
1 | Gabon
1 | Bangladesh
1 | Mexico
1 | Senegal
Type
331 | City Center Hotels
324 | Boutique Hotels
277 | Luxury Hotels
240 | Branded Hotels
232 | Airport/Conference Hotels
212 | Bed & Breakfast & Inns
188 | Resorts
129 | Limited Service & Budget Hotels
84 | Extended Stay & Serviced Apartments
47 | Hostels
25 | RV Parks & Campgrounds
13 | Vacation Rentals & Villas
7 | Casinos
5 | Motels
Region
686 | Europe
31 | Middle East
29 | Asia Pacific
23 | Africa
8 | North America
3 | Oceania
Category
609 | Staff Collaboration Tools
409 | Hotel Maintenance Software
332 | Employee Engagement Software
278 | Housekeeping Software
Didn’t find what you were looking for?
Create Free Account
Join 1.5M+ hoteliers making data-driven decisions
OR
Already have an account?
Log in
By proceeding you agree to our Terms of Service and Privacy Policy
What you'll get
Full rankings
Access complete rankings based on verified reviews from real hoteliers to make informed decisions.
AI summaries and insights
Get AI-powered summaries of reviews and key differences to save hours of research time.
Price quote comparisons
Collect personalized quotes from multiple vendors and compare them side-by-side in a single click.
Free tech stack audit
Analyze your current hotel tech stack to identify gaps, redundancies, and optimization opportunities.
What is hotelkit?
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
hotelkit Housekeeping is a comprehensive digital housekeeping solution designed to streamline hotel operations. Ideal for hotels looking to enhance efficiency, it interfaces seamlessly with property management systems (PMS) to automate room assignments using real-time guest data, such as arrival and departure dates, preferences, and VIP status. This integration ensures accurate, up-to-date information on room cleaning statuses within the PMS. By digitizing all housekeeping processes, hotelkit Housekeeping enables faster response times, optimized task management, and improved communication between departments. This results in increased productivity, reduced errors, and a superior guest experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of hotelkit products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
hotelkit Reviews Analyzed: 117
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
hotelkit Expert Recommendations Analyzed: 27
Read expert recommendationsDescription provided by hotelkit
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotelkit's Provided Description:
"hotelkit HOUSEKEEPING is a comprehensive digital solution that operates independently or integrates seamlessly with the hotelkit platform. The software interfaces with property management systems (PMS) to automate room assignments using real-time guest data, including arrival and departure dates, preferences, and VIP status. It also provides instant updates on room cleaning statuses directly within the PMS. By digitizing all housekeeping processes, hotelkit HOUSEKEEPING enhances operational efficiency, enabling faster response times and optimized task management."
FAQs
Capabilities
Paperless Room Assignments
Paperless Room Assignments
The Housekeeping App enables time-efficient and flexible assignment of rooms to the team per drag & drop.
Efficient Cleaning Processes
Efficient Cleaning Processes
Digital checklists transparently depict the cleaning processes and ensure that the tasks at hand are carried out thoroughly.
Documentation of procedures
Documentation of procedures
Standard processes of the housekeeping department can be documented in the digital handbook in the Housekeeping app.
Overview of Work Progress
Overview of Work Progress
The dashboard provides a compact overview on the status of the room cleaning and updates it in real time.
Seamless PMS Integration
Seamless PMS Integration
hotelkit Housekeeping offers an interface to the PMS of the hotel and seamlessly transfers all data related to room cleanings onto it.
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
Available Add-ons & Modules
Daily Planning
Housekeeping Software
Automatically generate daily room schedules using PMS data, staff availability, and priorities — no manual planning needed.
Cleaning Tasks & Inspections
Housekeeping Software
Assign cleaning tasks, use digital checklists, and perform inspections to ensure consistent standards.
Analytics & Reports
Housekeeping Software
Analyze workload, room readiness, and cleaning performance to improve efficiency and planning.
hotelkit Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, hotelkit Housekeeping is the #1 most trending product in the Housekeeping Software category (out of 37) and the #38 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
hotelkit Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
hotelkit Case Studies
Time Savings & Transparent Handovers at Steigenberger Vienna
Vienna (Austria)
750% ROI: The Mandala & hotelkit Housekeeping
Berlin (Germany)
Ruby Group x hotelkit: Structured Growth Across 21+ Hotels
Amsterdam (Netherlands)
The Trainee Hotel: A Unique Training Experience at Living Hotels
Dusseldorf (Germany)
Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum
Seefeld in Tirol (Austria)
Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms
Alzey (Germany)
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
Ixelles (Belgium)
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
Vienna (Austria)
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
Lucerne (Switzerland)
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
Ixelles (Belgium)
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
Swinoujscie (Poland)
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
Berlin (Germany)
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
Parsdorf (Germany)
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
Dubai (United Arab Emirates)
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
Bergen (Norway)
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
Vienna (Austria)
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
Vienna (Austria)
References
"Thanks to hotelkit, the flow of information in our hotel has improved incredibly. Especially the smooth implementation of hotelkit was impressive, none of my colleagues was afraid of using it!"
Nicole Körkel
Director Krafft Basel & Consum, Leitung Verkauf Krafft Gruppe @
Hotel Krafft Basel
"We have now been working with hotelkit for approximately one year and we could no longer do without the communication tool. During our planning phase for the reopening of our hotels, we can already collect all ideas, concepts, manuals as well as philosophies in one system, which will be accessible to all employees later on. hotelkit facilitates the communication enormously and can only be recommended to each host."
Dagmar Weber
General Manager, Hard Rock Hotel Davos & Spenglers Hostel @
"In 2014, we introduced hotelkit in the hotel. We noticed a huge increase of interest and involvement in our teams, especially during the time when the hotel was renovated. By using hotelkit we were still able to interact and communicate with our teams. What worked best was showing all the photos of the new hotel! Everybody loved to see the progress and we were working towards an opening all together, even though we were on different locations."
Joyce van Gelderen
HR Manager, INK Hotel Amsterdam @
INK Hotel Amsterdam - MGallery
"The fact that it is so easy to record repair jobs in hotelkit enables us to complete them as quickly as possible – this alleviates the pressure on the whole team considerably."
Zorica Momcicevic
Rooms Operations Manager @
Ramada by Wyndham Amsterdam Airport Schiphol
"hotelkit has made our work at the reception easier. We can communicate faster and easier between all departments."
Marta Ruffato
Front Office Manager @
Quellenhof Luxury Resort Lazise
"hotelkit has transformed our traditional work approach by digitalizing our work processes and, at the same time, increased our productivity levels. Our day-to-day work is now measurable and displayed in exact numbers, allowing for better planning and control."
Philip Peng
Director of Operations at Radisson Chongqing South Hot Spring @
Radisson Chongqing South Hot Spring
"In order to have an optimal and regular level of customer satisfaction, it is my duty, first by showing the example, then by developing procedures, training etc., to create an environment where all employees do their best in front of the customer. Unfortunately, this is not always the case because there is a lack of information sharing between team members and management. The hotelkit solution, completely accepted by the staff, has really revolutionized our communication for better customer service. As a hotelier for over 25 years and a hotelkit user for 2 years, I highly recommend this application."
Denis Frachon
General Manager @
Boutique Hôtel & Spa La Villa Cap Ferrat
"I was able to restructure processes within the housekeeping team using hotelkit, making life easier for our employees. We can now almost completely do without phone calls, so we don’t have to disturb colleagues during their working routine."
Franziska Schöler
Executive Housekeeper @
The Mandala Hotel
"Thanks to hotelkit, I can supervise all incidents, guest requests, make sure that guests can feel at home and have the best experience with us."
Josh Fairweather
Guest Experience Manager, SmartRental @
SmartRental Collection Gran Vía Centric
"hotelkit is a valuable tool for us, especially in terms of improving communication, operations, and processes. Also we are reducing the number of errors by integrated checklists, procedures and repair management – what a great tool!"
Artemi Ríos
Assistant Director of Operations @
Don Gregory by Dunas
"The main target for implementing hotelkit was to reduce administrative capacity, and unnecessary work and to create more transparency within repair & maintenance management. Office work alone will not help us repair the damage at the resort, so we aimed to reduce the time spent on unnecessary administrative work. Another reason we implemented hotelkit was to increase the efficiency of the engineering department and we found it to be the perfect solution."
Felix Jerschabek
Director of Seaside Finolhu Maldives & Director of Corporate Development of Seaside Collection @
Finolhu Baa Atoll Maldives
"hotelkit ist aus meiner Sicht ein ideales Werkzeug um mehr Transparenz zu schaffen, die Kreativität der Mitarbeiter zu fördern, und um innerbetriebliche Informationsströme innerhalb der Hotels, aber auch zwischen Hotels und Zenrale zu leiten und zu beschleunigen. hotelkit vereinfacht unsere Arbeit, da alle auf die gleichen Informationen zielgruppenorientiert zugreifen können, Wissen untereinander ausgetauscht wird, und sich über das „Ideenmanagement“ auch das Potential unserer Mitarbeiter für Innovationen bestens einbringen lässt. Ich möchte diese Kommunikationsmöglichkeit keinesfalls mehr missen. DANKE!"
Lorenz ter Veen
COO - Chief Operations Officer Derag Livinghotels, München @
Derag Living Hotels
"We were truly impressed by how quickly the platform was implemented in our hotels. The time between the initial onboarding conversation and the actual use of hotelkit went by in the blink of an eye."
Patrick Apostolo
Corporate Operations Director EMEA @
Radisson Hotel Group
"Thanks to the hotelkit Repairs tool, the time needed for the repair order process from the receipt of the repair down to the rectification of the damage has been drastically reduced."
Neeraja Anil
Assistant Maintenance Manager @
Radisson Blu Hotel, Dubai Deira Creek
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ensure quality management."
Claude Bulté
Regional Director, Radisson Hotel Group Baltics & Spain @
Radisson Blu Hotel, Frankfurt
"hotelkit has taken us out of island thinking. Now we are perfectly connected."
Chema Apostolo
Corporate Operations Director EMEA at Radisson Hotel Group @
"The communication between the housekeeping department and the front office meanwhile takes no more than 20 minutes per day."
Frank Ove Wennevik
General Manager @
Radisson Blu Royal Hotel, Bergen
"The great advantage of working with hotelkit is that it reduces the stress that arises during the working day."
Sandra Hösl
Director of rooms @
InterContinental Wien
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"Since the launch of hotelkit more than 3 years ago, both the intra-departmental as well as the inter-divisional communication have considerably been improved. Important infos are promptly passed on to the relevant people and, surprisingly, due to the web-based solution and the smartphone-app we often receive answers to handovers even after work or from the holiday. In particular, I can recommend the repair tool, which is enthusiastically used by our technicians. Therefore, repairs are dealt with more efficiently. All in all, I can only recommend hotelkit with all its features."
Markus Schmid
Assistant Manager @
Hotel Josefshof Am Rathaus
"We have been using the new tool in test mode for a few days. Even after the first few days, we have seen how efficiently the key task is dealt with. The submitted ideas and requirements can also be integrated very easily. Members of the cleaning staff and the housekeeping service team got to grips with the routine tasks in a very short amount of time."
Sebastian Herzog
General Manager @
Hamburg Airport
"In finding hotelkit, we found the solution we were looking for and, added to that, hotelkit also increased the motivation of our employees: Now, there is a lively exchange between the different hotels, ideas are being discussed, and we work on the further development of our company."
Chema Basterrechea
President - Radisson Hotel Group EMEA @
Radisson Blu Hotel, Frankfurt
Featured Customers
More Products by hotelkit
Hotelier Rating
Looking for specific info?
10
Easy and efficient
Manager from 75-99 room City Center Hotel in St. Moritz (Switzerland)
Verified
3 days ago
The maintenance tool is very easy to use for every employee, and you can track perfectly what was solved or where further assistance is requested. It also helps identify recurring issues and therefore prevent future complaints. The fact that every ticket is documented ensures that nothing gets lost, and we can keep our assets in excellent c...
Switzerland
Switzerland
Manager
Mid-Sized Hotel
10
Simplifies work with checklists and templates — but needs better integration and offline access
Management assistance from 5 to 9 room in Mindelheim (Germany)
Verified
14 days ago
Repeatable or one-off checklists, messages to everyone in the company or to different departments, templates in all areas that simplify work.
Germany
Germany
Management assistance
X-Small Hotel
10
Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte-
from 50-74 room Boutique in Tubingen (Germany)
Verified
19 days ago
Das unkomplizierte handling und die tolle optische Darstellung.
Das Rechte- und Gruppensystem macht extrem Sinn.
Germany
Germany
Mid-Sized Hotel
8
Networking is faster and easier
Hausdame from 200 to 499 room Airport/Conference Hotel in Garmisch-Partenkirchen (Germany)
Verified
20 days ago
That I can receive and share requests, suggestions, and important information in real time. It's very easy to use and understand. The program is very easy to grasp.
Germany
Germany
Hausdame
Large Hotel
10
It is one of the most important programs in the management of our business
Directora General from 25-49 room Boutique in Madrid (Spain)
Verified
20 days ago
What I like the most is how useful and intuitive it is. It makes it much easier for you to manage everything related to the business both at the personal level, as well as calendars, transmission of information, etc.
Spain
Spain
Directora General
Small Hotel
10
Simple and self-explanatory program
Trainee for Hotelmanagement from 75-99 room Branded Hotel in Haan (Germany)
Verified
21 days ago
-Very easy to use the app and desktop version with suitable tools for the respective views -Easy communication within the company + between individual colleagues -The new functions of a message messenger, works great :) -Hotelkit processes comments and ideas quickly (gives you updates, what is coming soon or is already in the process) or gi...
Germany
Germany
Trainee for Hotelmanagement
Mid-Sized Hotel
10
Hotelkit enables smooth communication & collaboration
Head of Revenue from 100 to 199 room City Center Hotel in Vienna (Austria)
Verified
21 days ago
Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - li...
Austria
Austria
Head of Revenue
Large Hotel
10
Excellent one-stop-shop
General Manager from 100 to 199 room City Center Hotel in Hamburg (Germany)
Verified
21 days ago
The simplicity, the clean design and the moult platform approach. The integration to PMS makes it very productive.Statistics are more than enough and the export to excel for tasks and repairs helps a lot o evaluate any scenario or situation.
Germany
Germany
General Manager
Large Hotel
10
Einfach Top!
Rezeption from 75-99 room Bed & Breakfast & Inn in Cornaiano (Italy)
Verified
21 days ago
Schnelle und einfache Kommunikation zwischen den Mitarbeitern
Kalender Funktion
Aufgaben erstellen, so können wir Bereich-übergreifend arbeiten!
Italy
Italy
Rezeption
Mid-Sized Hotel
10
Hotelkit is a great communication tool.
Assistenz der Geschäftsführung from 25-49 room Bed & Breakfast & Inn in Pirmasens (Germany)
Verified
1 months ago
Hotelkit has enabled us to improve communication between employees immensely. It also contributes a big step towards digitalization, for example through the use of the housekeeping tool.
Germany
Germany
Assistenz der Geschäftsführung
Small Hotel
- 1
- 2
- 3
- 4
- 5
- 6
- ...
- 28
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
hotelkit solves the problem most hotels have but rarely name: information that lives in WhatsApp groups, shift books and people's heads. Handovers, maintenance tickets, housekeeping and internal knowledge all end up in one place, and the hard part, staff actually use it. Adoption across non-desk teams is where most operations software fails and where hotelkit clearly put the work in. We see it running in everything from single boutique properties to resort groups across Europe and the Caribbean.
Showing all answers to: "What does this product or service do well?"
hotelkit solves the problem most hotels have but rarely name: information that lives in WhatsApp groups, shift books and people's heads. Handovers, maintenance tickets, housekeeping and internal knowledge all end up in one place, and the hard part, staff actually use it. Adoption across non-desk teams is where most operations software fails and where hotelkit clearly put the work in. We see it running in everything from single boutique properties to resort groups across Europe and the Caribbean.
Hotelkit does one thing exceptionally well: it brings order to daily operations. Information no longer gets lost, tasks are visible to everyone, and handovers run smoothly. The tool ensures that teams work more efficiently, fewer misunderstandings arise, and everyone knows what needs to be done more quickly. That's precisely why it's actually used in day-to-day operations.
We at ADREVO — Consulting for Systems and Distribution — consistently recommend hotelkit to our hotel clients, as its multilingual, intuitive, and beautifully structured interface saves both costs and resources. The platform maps operational processes seamlessly, optimizes workflows across departments, and is supported by an exceptional, responsive team. Its housekeeping and interdepartmental collaboration features ensure flawless communication between Housekeeping, Front Office, and all relevant teams, making hotelkit an indispensable tool in modern hotel operations.
It helps teams communicate efficiently by making the process more efficient with a single tool instead of several where you have to search for details
the different conversations about the same. It is fully integrated for the daily tasks.
Supporting hotels in staff collaboration, engagement, housekeeping, and maintenance. Great how they catch also via API our reviews and feedback to automate the task management and have guest experience at their heart.
Question:
What differentiates this product or service from the competition?
Answer:
It was built for hotel operations specifically, not adapted from a generic workplace tool, and that shows in the details, handover logs, repair workflows and checklists that match how a hotel actually runs a shift. The interface is simple enough for seasonal staff on day one, in their own language. They're also genuinely collaborative with the rest of the stack: as a guest communication partner we've found them open about where their layer ends and ours begins, which is rarer than it should be and means the hotel doesn't end up with two tools fighting over the same job.
Showing all answers to: "What differentiates this product or service from the competition?"
It was built for hotel operations specifically, not adapted from a generic workplace tool, and that shows in the details, handover logs, repair workflows and checklists that match how a hotel actually runs a shift. The interface is simple enough for seasonal staff on day one, in their own language. They're also genuinely collaborative with the rest of the stack: as a guest communication partner we've found them open about where their layer ends and ours begins, which is rarer than it should be and means the hotel doesn't end up with two tools fighting over the same job.
Hotelkit stands out primarily due to its ease of use. Many tools are complex or appear overly technical, while Hotelkit is immediately understandable and used in everyday practice. The platform connects departments, streamlines handovers, and creates a central knowledge base. This results not just in software, but in a dynamic work tool that truly supports teams instead of overwhelming them.
What truly sets hotelkit apart from other solutions is its ease of use for every employee level — supported by an intuitive interface and mobile app — as well as its seamless connectivity to a wide range of systems through reliable, well-built interfaces. This combination ensures high adoption across departments and smooth integration into existing hotel infrastructures, something we rarely experience with competing tools.
There are other tools in the market but not as user friendly and visual as Hotelkit. it also helps tracking the status of requests, repairs and other issues that might emerge within properties of all kind.
Easy to use, great support, and set up for multiple locations. Their team is always available and looking forward to innovating and challenging the status quo. I visited their office in Salzburg during a partner event and I highly recommend to become first their customer, and then visit the HQ.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Treat it as an operations change, not a software purchase. The hotels getting the most out of it are the ones who decided up front which processes move in — handovers, maintenance, housekeeping and then closed the old channels so the WhatsApp groups and paper logs actually stop. Pick one or two departments, get them properly live, then expand. And separate it clearly from guest-facing communication: hotelkit is what your team uses internally, and it works best when that boundary is explicit from the start.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Treat it as an operations change, not a software purchase. The hotels getting the most out of it are the ones who decided up front which processes move in — handovers, maintenance, housekeeping and then closed the old channels so the WhatsApp groups and paper logs actually stop. Pick one or two departments, get them properly live, then expand. And separate it clearly from guest-facing communication: hotelkit is what your team uses internally, and it works best when that boundary is explicit from the start.
Choose it because it will noticeably simplify your daily work. Hotelkit creates transparency, reduces errors, and makes knowledge accessible to everyone. In hotels that consistently use it, friction decreases, and teams work more smoothly and efficiently. If you want more stable processes and to prevent information loss, this tool is one of the best investments you can make.
Hoteliers should choose hotelkit because it delivers immediate operational value: it reduces costs, saves valuable staff resources, and shortens workflows through clear, digital processes. With its intuitive usability, cross-department transparency, and reliable integrations, hotelkit empowers teams to work faster, smarter, and with fewer errors — a decisive advantage in today’s hospitality landscape.
Hotelkit is a very flexible tool and it even offers a free trial period so go for it and you´ll see how useful it can be for your business and your team above all, helping save lot of time whithin your internal processes.
How you can track the quality of your team, satisfaction, and maintenance in just one single place and connect Customer Alliance reviews and feedback to it?
Here is the best way to do it with technology and even with the mobile option: no need to be at your desk to celebrate colleagues' wins and automate tasks to increase guest experience.
Recommended by
Tiago Araújo
CEO & Co-foudner
@
HiJiffy
Bianka Bitter
Inhaber
@
Strukturreich
Marlene Glanzer
Founder
@
ADREVO
Sonia Cervera Delgado
Business Development
@
SIHOT
Luca Albano
Director of Sales & Partnerships
@
Customer Alliance
Tiago Araújo
CEO & Co-foudner
@
HiJiffy
Bianka Bitter
Inhaber
@
Strukturreich
Marlene Glanzer
Founder
@
ADREVO
Sonia Cervera Delgado
Business Development
@
SIHOT
Luca Albano
Director of Sales & Partnerships
@
Customer Alliance
Julia Schröder
Head of Sales & Marketing
@
Hotellistat GmbH
Maureen Träger
Partner Manager
@
Straiv
Raj Rao
Solutions Engineering Manager
@
dailypoint
Vasiliki Filippidou
Head of Integrations & Marketplace
@
dailypoint
Maria Santoro
Partner Manager
@
SIHOT
Samira Gruber
Partnerships & Marketing
@
Guestnet
Ana Carolina Bocayuva
Partnership Manager
@
HiJiffy
Casey Ward
Partnerships Manager
@
Stayntouch
Ulrich Hutter
Geschäftsführer
@
GMS Software
Daniel Franzelin
Strategic Partnership Manager
@
CASABLANCA
Maria de Lourdes Lopez
Product Manager Integrations
@
Stayntouch
Tiago Araújo
CEO
@
HiJiffy
Stewart Taylor-McLaughlin
Head of Support
@
Customer Alliance
Stefan Renziehausen
COO
@
SABA Hospitality
Luca Albano
Director of Partnership
@
Customer Alliance
Philip Kuchelmeister
CEO
@
Hotellistat
Willem Rabsztyn
CEO
@
Bookboost AB
Mark Herbig
Director of Strategic Accounts DACH
@
KoolZone GmbH
Oliver Rabe
CCO
@
Fairmas GmbH
Mark Herbig
Director of Strategic Accounts
@
KoolZone GmbH
Joana Alves
Partnerships Manager
@
HiJiffy
Arina Kolomiets
App Success Manager
@
Apaleo GmbH
Stefan Renziehausen
Executive Director
@
SABA Hospitality
Klaus Schermaul
Senior Account Executive
@
Guestline
Boris Heister
CEO, CTO & Co-Founder
@
MasterYield PMS
Mareike Whyte
Chief of Staff
@
DialogShift GmbH
joan llado
CEO
@
STAY App
Martin Tauber
CEO & Co-Founder
@
Guestnet
Carl Henry Bleckmann
Head of Operations
@
Horeca HERO
Olga Heuser
CEO
@
DialogShift
Moritz Klussmann
CEO & Founder
@
Customer Alliance
Marco Tessitore
CSO
@
Smart Host GmbH
Carolin Wanzke-Boomers
Customer Success Manager
@
Toedt, Dr. Selk &Coll GmbH
Michael Toedt
Managing Partner, CEO
@
DailyPoint
Yannick Henninger
Account Manager
@
SuitePad GmbH
Daniela Grundmann
Account Manager
@
dailypoint
Anastassia Kravtsenko
PR & Events
@
Oaky
Bernhard Hlebayna
Senior Manager Strategic Partnerships
@
TrustYou
Selina Strobel
Marketing Manager
@
CODE2ORDER
Daan de Bruijn
CEO
@
Bookboost
Philip von Ditfurth
Founder
@
apaleo
Benjamin Devisme
VP Sales
@
Quicktext
Tilmann Volk
Founder & Managing Director
@
SuitePad GmbH
Are you a consultant or vendor that recommends hotelkit?
Leave a recommendation
News
hotelkit
2 weeks ago
Time Savings & Transparent Handovers at Steigenberger Vienna
hotelkit
2 weeks ago
750% ROI: The Mandala & hotelkit Housekeeping
hotelkit
2 weeks ago
Ruby Group x hotelkit: Structured Growth Across 21+ Hotels
hotelkit
6 months ago
AI-Powered Hotel Knowledge: hotelkit transforms how hotel teams access operational know-how
hotelkit
8 months ago
hotelkit wins prestigious Hotel Tech Awards in 4 categories
hotelkit
1 year ago
hotelkit Unveils a New Brand Identity – A Fresh Look for a Bold Vision
hotelkit
1 year ago
The Trainee Hotel: A Unique Training Experience at Living Hotels
hotelkit
1 year ago
Become a certified hotelkit user
hotelkit
1 year ago
Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum
hotelkit
1 year ago
Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms
hotelkit
3 years ago
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
hotelkit
3 years ago
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
hotelkit
3 years ago
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
hotelkit
3 years ago
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
hotelkit
3 years ago
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
hotelkit
3 years ago
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
hotelkit
3 years ago
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
hotelkit
4 years ago
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
hotelkit
4 years ago
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
hotelkit
5 years ago
Mission Possible – Digitized Housekeeping with PMS Interfaces
hotelkit
6 years ago
hotelkit Clears the Shelves at the 2020 HotelTechAwards, Winning Best Hotel Software Provider in Four Categories
hotelkit
7 years ago
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
hotelkit
7 years ago
Hotelkit Reaches 1,000 Clients Globally
hotelkit
7 years ago
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
hotelkit Integrations
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
Mews
92% recommended by 1048 hotels |
Property Management Systems
|
|
TrustYou
92% recommended by 429 hotels |
Direct Booking Tools
+3 more |
|
MARA Solutions
97% recommended by 379 hotels |
Reputation Management
|
|
SuitePad
94% recommended by 273 hotels |
In-Room Hotel Tablets
|
|
Stayntouch
94% recommended by 263 hotels |
Property Management Systems
|
|
HiJiffy
89% recommended by 243 hotels |
Guest Messaging Software
|
|
Smart Host GmbH
92% recommended by 234 hotels |
Guest Messaging Software
|
|
Guestnet
95% recommended by 181 hotels |
Hotel Guest Apps
|
|
dailypoint™
89% recommended by 156 hotels |
Hotel CRM & Email Marketing
|
|
Planet
78% recommended by 131 hotels |
Property Management Systems
|
Support
Verified Support
hotelkit has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
Response Time
Less than a day
Recommended
94%
Optimized for quick response
This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.
Learn more
Verified
0 seconds ago
Products Reviewed
What do you like most?
What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .
This email may be incorrect
Our check detected that this address may have been entered incorrectly. Please confirm or correct it before we continue:
This looks like it may contain a typo.
Did you mean ?
Get Your Free AI Analyst Report
Custom recommendations tailored to your property
Trusted by
