Thank you so much for the fantastic review! We'll definitely work on the suggested improvements!
Ratings Snapshot
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Ranked #2 out of 27 in Housekeeping Software
hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn morehotelkit Housekeeping Overview
hotelkit Housekeeping Overview
hotelkit Housekeeping is a fully-intagrated or stand-alone solution offering hoteliers the ability to digitize their housekeeping department and integrate communications and task management across departments.
About hotelkit View website
Founded in 2012 | Headquarters in Salzburg, Austria | 63 employeeshotelkit provides an interactive network for hotel staff. It has become the new, comprehensive industry solution, revolutionizing the way internal communication...
Other Products by hotelkit
Integrates with
- Property Management Systems
- Marketplaces & Integrators
- Guest Messaging Software
What customers love about hotelkit Housekeeping
IT Manager from Luxury Hotels
- The user interface, everything is where it should be. - The fluidity of the system. - The response of the human team to the queries and the first steps.
Asst. HR Manager from City Center Hotels
It's an easy way to communicate with all associates. Highly recommended!
Accomodation Manager from Boutiques
It is very easy for all the employees, all of them can communicate with all the departments
Expert Q&A and Partner Recommendations
What does this product or service do well?
Hotelkit helps our shared partner hotels to better manage guest requests, do more efficient staff handovers, and improve processes and knowledge management overall. We especially like the ease of implementation for hoteliers and their great service.
by Tilmann Volk (SuitePad GmbH) on October 07, 2019
See more answers (10)What differentiates this product or service from the competition?
To me, Hotelkit stands out from competition because they gear their features not only to large hotel chains, but also mid-size chains and individual hotels. They streamline operations for the entire market- and successfully so! All of our implemented partner hotels are happy!
by Tilmann Volk (SuitePad GmbH) on October 07, 2019
See more answers (10)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Of course, you should always evaluate multiple options when deciding for an operational software like hotelkit. I think what really speaks for hotelkit are the happy references that are satisfied not only by the features, but also the great service and support. We are also happy to provide referenc...
by Tilmann Volk (SuitePad GmbH) on October 07, 2019
See more answers (10)Clients & references
References & testimonials
We have been using the new tool in test mode for a few days. Even after the first few days, we have seen how efficiently the key task is dealt with. The submitted ideas and requirements can also be in...
Case studies
- The hotelkit HOUSEKEEPING solution at the Radisson Blu Hotel Hamburg Airport
- Radisson Blu Hotel
- Branded Hotels in Hamburg
Awards & Certifications
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Germany
- Austria
- Spain
- Italy
- France
- Switzerland
- Armenia
- Mexico
June 29, 2022
hotelkit Housekeeping Review: this app is helping us a lot with daily tasks and communication
Rezeption from Other in (Austria)
What do you like most?
we like the structured of hotelkit the most but we have to use it more often and we dont use all of the functions til now
What do you dislike or think could be improved?
until now we have no ideas thank you :))) because its very new for us and we need some training and we are still exploring the fetures
June 23, 2022
hotelkit Housekeeping Review: Easy tool to improve internal communication significantly
Managing Director from Extended Stay & Serviced Apartments in Berlin (Germany)
What do you like most?
It is an easy tool to improve internal communication significantly. Every team members gets a voice to communicate without any barriers.
What do you dislike or think could be improved?
I think there is some improvement necessary in terms of user and group management.
June 23, 2022
hotelkit Housekeeping Review: Hotelkit enables smooth communication & collaboration
Head of Revenue from Luxury Hotels in Wien (Austria)
What do you like most?
Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover,...
What do you dislike or think could be improved?
It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and Hote...
June 21, 2022
hotelkit Housekeeping Review: We are using hotelkit since about one month
Director of operations in Roma (Italy)
What do you like most?
We are using HotelKit since about one month and we are solving the following problems: -direct comunication between all the departments of the Hotel; -to share the problems with everyone; -to solve t...
What do you dislike or think could be improved?
I do not know. At the moment for us hotelkit is perfect. The PC version has got more functions that the mobile one, but it is not a serious issue.
June 21, 2022
hotelkit Housekeeping Review: Best systems ever!
General Manager from Resorts in Magny-le-Hongre (France)
What do you like most?
All main features in one single platform: Communication, library, share great ideas and best practices, maintenance tasks, housekeeping tasks Easy to use: Great tutorials which make the system accessible...
What do you dislike or think could be improved?
There are so many features and informations within the system that sometimes we can be lost. To create detailed check list takes time - would be great to be able to integrate excel check list directly ...
June 15, 2022
hotelkit Housekeeping Review: Time-saving, sustainable system for internal employee communication.
Hotelfachfrau from City Center Hotels in Dortmund (Germany)
What do you like most?
You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability.
What do you dislike or think could be improved?
Unfinished tasks should appear as a new message until they have been marked as done. Otherwise I can't think of anything.
Pricing
hotelkit hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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IT Manager from Airport/Conference Hotels
It is easy to share all needed information throughout the different departments. We used it for engineering, Housekeeping, front office and spa repairs and tasks. Works quiet nice and easy.