hotelkit Housekeeping

4.7 (234 REVIEWS)

HTR Score icon
HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
User avatar image User avatar image User avatar image User avatar image User avatar image User avatar image

Julia, Olga, Moritz + 22 more experts recommend hotelkit

Read Recommendations
Product Banner

hotelkit Housekeeping

4.7 (234 REVIEWS)

Ranked 1 (out of 33) in Housekeeping Software

2024 Winner Hotel Software

Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Housekeeping tool by hotelkit

User avatar image User avatar image User avatar image

Ratings Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, hotelkit Housekeeping is the #1 most trending product in the Housekeeping Software category (out of 33) and the #25 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About hotelkit Housekeeping
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
hotelkit HOUSEKEEPING is offered as a stand-alone product, but also fully integrated into the existing hotelkit solution. Interfaces to property management systems provide the required guest data for the automated room allocation to the cleaning staff or the forwarding of the cleaning status to the PMS. By digitizing the processes, fast reactions and a significant increase in efficiency are guaranteed. Increasing quality and improving guest satisfaction are the outcome.

Capabilities

Paperless Room Assignments

Efficient Cleaning Processes

Documentation of procedures

Overview of Work Progress

Seamless PMS Integration

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Hotelkit Average Hotelkit

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

11

Success Stories

10

References

16

Featured Customers

Popularity by Segment

Size

3 | X-Small (1-9 room)

21 | Small (10-24 room)

155 | Medium (25-74 room)

284 | Large (75-199 room)

155 | X-Large (200+ room)

Country

281 | Germany

145 | Austria

58 | Switzerland

37 | Spain

20 | Italy

14 | Netherlands

13 | United Kingdom

12 | France

10 | Saudi Arabia

8 | Norway

8 | United Arab Emirates

5 | India

5 | Belgium

5 | Nigeria

5 | Turkey

4 | Zambia

4 | Portugal

4 | United States of America

3 | Rwanda

3 | Malta

3 | Poland

3 | Madagascar

3 | Russian Federation

3 | Philippines

3 | Oman

2 | Hungary

2 | Sweden

2 | South Africa

2 | Indonesia

2 | Slovakia

2 | Australia

2 | Romania

2 | Tunisia

1 | Gabon

1 | Morocco

1 | Ireland

1 | Kenya

1 | Sri Lanka

1 | Andorra

1 | Maldives

1 | Thailand

1 | Lebanon

1 | Kuwait

1 | Chad

1 | Bangladesh

1 | Senegal

1 | Cyprus

1 | Mozambique

1 | Netherlands Antilles

1 | Mauritius

1 | Armenia

1 | Mexico

Type

163 | Luxury Hotels

161 | City Center Hotels

126 | Branded Hotels

114 | Resorts

82 | Boutiques

60 | Bed & Breakfast & Inns

44 | Extended Stay & Serviced Apartments

37 | Limited Service & Budget Hotels

31 | Hostels

25 | Airport/Conference Hotels

22 | RV Parks & Campgrounds

8 | Vacation Rentals & Villas

4 | Motels

Region

617 | Europe

27 | Middle East

26 | Africa

16 | Asia Pacific

5 | North America

2 | Oceania

1 | Central America

Category

537 | Staff Collaboration Tools

353 | Hotel Maintenance Software

305 | Employee Engagement Software

234 | Housekeeping Software

More Products by hotelkit

https://ucarecdn.com/0feb32e8-8f2f-4331-87cb-fc61b8cd71b3/
https://ucarecdn.com/8174c90f-cf32-4fd5-8d5b-fd55dfc02cdd/
https://ucarecdn.com/90ee3877-69e7-4db7-996b-b69e78b88438/
https://ucarecdn.com/13a7972f-cc09-4cdc-b003-b1a64b623794/

Hotelier Rating

Excellent
603
Very Good
66
Average
25
Poor
11
Terrible
7

Property Size

  • X-Small (3)
  • Small (21)
  • Medium (155)
  • Large (284)
  • X-Large (155)

Country

  • Germany
    Germany
    (281)
  • Austria
    Austria
    (145)
  • Switzerland
    Switzerland
    (58)
  • Spain
    Spain
    (37)
  • Italy
    Italy
    (20)
  • Netherlands
    Netherlands
    (14)
  • United Kingdom
    United Kingdom
    (13)
  • France
    France
    (12)
  • Saudi Arabia
    Saudi Arabia
    (10)
  • Norway
    Norway
    (8)
  • United Arab Emirates
    United Arab Emirates
    (8)
  • India
    India
    (5)
  • Belgium
    Belgium
    (5)
  • Nigeria
    Nigeria
    (5)
  • Turkey
    Turkey
    (5)
  • Zambia
    Zambia
    (4)
  • Portugal
    Portugal
    (4)
  • United States of America
    United States of America
    (4)
  • Rwanda
    Rwanda
    (3)
  • Malta
    Malta
    (3)
  • Poland
    Poland
    (3)
  • Madagascar
    Madagascar
    (3)
  • Russian Federation
    Russian Federation
    (3)
  • Philippines
    Philippines
    (3)
  • Oman
    Oman
    (3)
  • Hungary
    Hungary
    (2)
  • Sweden
    Sweden
    (2)
  • South Africa
    South Africa
    (2)
  • Indonesia
    Indonesia
    (2)
  • Slovakia
    Slovakia
    (2)
  • Australia
    Australia
    (2)
  • Romania
    Romania
    (2)
  • Tunisia
    Tunisia
    (2)
  • Gabon
    Gabon
    (1)
  • Morocco
    Morocco
    (1)
  • Ireland
    Ireland
    (1)
  • Kenya
    Kenya
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • Andorra
    Andorra
    (1)
  • Maldives
    Maldives
    (1)
  • Thailand
    Thailand
    (1)
  • Lebanon
    Lebanon
    (1)
  • Kuwait
    Kuwait
    (1)
  • Chad
    Chad
    (1)
  • Bangladesh
    Bangladesh
    (1)
  • Senegal
    Senegal
    (1)
  • Cyprus
    Cyprus
    (1)
  • Mozambique
    Mozambique
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Mauritius
    Mauritius
    (1)
  • Armenia
    Armenia
    (1)
  • Mexico
    Mexico
    (1)

Region

  • North America
    North America
    (5)
  • Europe
    Europe
    (617)
  • Asia Pacific
    Asia Pacific
    (16)
  • Oceania
    Oceania
    (2)
  • Middle East
    Middle East
    (27)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (26)
7

Hotelkit already works very well as an internal communication platform,

HR Generalist from 100 to 199 room City Center Hotel in Wien (Austria)

Verified
14 days ago
I think it's good that handovers and tasks can be scheduled. It's also nice to see which colleagues have their birthday today.
Country Austria
HR Generalist
Large Hotel
Gera from hotelkit replied
We appreciate you taking the time to review us and are happy that our last update had a positive outcome for your homepage preferences. Thanks for sharing!
10

Communication and collaboration driven easy

Rooms Division Manager from 100 to 199 room Bed & Breakfast & Inn in Basel (Switzerland)

Verified
14 days ago
We are using hotelkit throughout all departments frequently, our communication skills have been risen on an amazing level. Information do not get lost anymore. Guest feedback can be easily shared with each team member. We use the tasks for organising our shifts flawlessly. The collaboration with our technical department got easier with the...
Country Switzerland
Rooms Division Manager
Large Hotel
Gera from hotelkit replied
Thanks for taking the time to support us with your review! We will be in contact regarding your Cons shortly.
10

Clear and compressed information overview

Hausdame from 75-99 room Luxury Hotel in Sölden (Austria)

Verified
1 months ago
1. The clarity of all events in the company.2. Fast communication through hotelkit 3. A tool for all matters such as calendars, repairs, handovers, manuals, checklists
Country Austria
Hausdame
Large Hotel
Gera from hotelkit replied
Thanks for highlighting that hotelkit can be a tool for all matters. Regarding your Cons: we have just released a new update for the homepage so hopefully you are seeing some improvement already.
10

Hotelkit enables smooth communication & collaboration

Head of Revenue from 200 to 499 room Luxury Hotel in Wien (Austria)

Verified
1 months ago
Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - li...
Country Austria
Head of Revenue
X-Large Hotel
Jana from hotelkit replied
With your review you did us a big favour. Thank you for your significant contribution to our success.
10

Seamless Hotel Operations

IT tech from 200 to 499 room Branded Hotel in (Norway)

Verified
1 months ago
Personally I love the interaction that the different modules provides, exchanging information and making overview so much easier. That fact that all departments are able to reach eachother and share common knowledge via one single app/prog remains almost a miracle in our industry.
Country Norway
IT tech
X-Large Hotel
Gera from hotelkit replied
This is probably the first time we have heard the word "miracle" in a review - thanks for sharing your feedback!
10

Great tool

Geschäftsführer from 50-74 room Boutique in Wals (Austria)

Verified
2 months ago
Executions, control of tasks, transparency, moments, how quickly you can see all tasks and repairs. Image upload, videos. Handover creation for the entire hotel.
Country Austria
Geschäftsführer
Medium Hotel
Gera from hotelkit replied
Thanks for evaluating us - we'll be in contact shortly regarding your Cons.
10

Housekeeping

Hausdamenassistentin from 200 to 499 room Airport/Conference Hotel in Hamburg (Germany)

Verified
2 months ago
We can communicate together without using the phone. Technical problems can be resolved quickly. We have an overview of cleaners and checkers.
Country Germany
Hausdamenassistentin
X-Large Hotel
Gera from hotelkit replied
Thanks for supporting us with your review!
10

A fantastic tool for working in the hospitality industry.

from 25-49 room in Glonn (Germany)

Verified
2 months ago
The best thing about hotelkit is that it enables employees tocommunicate more effectively with each other, facilitatingfaster information exchange. Additionally, the tool is very user-friendly and easy to navigate, providing a clear and organized interface.
Country Germany
Medium Hotel
Gera from hotelkit replied
Thanks for highlighting so many positive attributes we can add to your workday. We appreciate you taking the time to evaluate us!
10

Efficient Housekeeping Overview

Guest Experience Manager from 200 to 499 room Branded Hotel in Cebu City (Philippines)

Verified
2 months ago
-Informative housekeeping tiles for every room overview. -Efficient and Well organized -Sending requests, notes, and messages are easy to manage and understand.
Country Philippines
Guest Experience Manager
X-Large Hotel
Gera from hotelkit replied
We appreciate your review and yes, we are planning to keep up the good job! :-)
10

BEST HOTEL KIT FOR TEAM WORKING

ASSISTANT MANAGER from in New Delhi (India)

Verified
2 months ago
Easy to excess and can agrees the issue to all ,without boundaries ,also helps keeping I app record ,instead of many like old hospitality bbookkeeping and record keeping .
Country India
ASSISTANT MANAGER
Gera from hotelkit replied
Thanks for supporting us with your review!
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 24

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

hotelkit excels in providing a comprehensive solution that enhances communication, collaboration, and operational efficiency within hotels. Its strengths lie in unifying processes, optimizing communication channels, and offering tools that streamline workflows and housekeeping procedures, ultimately contributing to a more connected and productive hotel environment.

Question:

What differentiates this product or service from the competition?

Answer:

In essence, hotelkit.net's differentiation lies in its commitment to providing a unified, user-friendly, and comprehensive solution that goes beyond basic functionalities. The platform's emphasis on communication, productivity, real-time tracking, and quality improvement sets it apart from competitors in the hotel management software market.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

hotelkit offers a powerful suite of tools to streamline hotel operations, enhance communication, and improve overall efficiency. To fully leverage its capabilities, prioritize comprehensive training for your hotel staff. Ensure that every team member understands the platform's features and benefits, empowering them to integrate it seamlessly into their daily routines. The more proficient your team becomes with hotelkit, the greater the positive impact on your hotel's operations and guest experiences.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 22 recommend
Recommended by
RecommendationAvatar
Julia Schröder Head of Sales & Marketing @ Hotellistat GmbH
RecommendationAvatar
Olga Heuser CEO @ DialogShift
RecommendationAvatar
Moritz Klussmann CEO & Founder @ Customer Alliance
RecommendationAvatar
Marco Tessitore CSO @ Smart Host GmbH
RecommendationAvatar
Carolin Wanzke-Boomers Customer Success Manager @ Toedt, Dr. Selk &Coll GmbH
RecommendationAvatar
Julia Schröder Head of Sales & Marketing @ Hotellistat GmbH
RecommendationAvatar
Olga Heuser CEO @ DialogShift
RecommendationAvatar
Moritz Klussmann CEO & Founder @ Customer Alliance
RecommendationAvatar
Marco Tessitore CSO @ Smart Host GmbH
RecommendationAvatar
Carolin Wanzke-Boomers Customer Success Manager @ Toedt, Dr. Selk &Coll GmbH
RecommendationAvatar
Philip Kuchelmeister CEO @ Hotellistat
RecommendationAvatar
Stefan Renziehausen COO @ SABA Hospitality
RecommendationAvatar
Martin Tauber CEO & Co-Founder @ Guestnet
RecommendationAvatar
Erik Tengen Co-Founder @ Oaky
RecommendationAvatar
Marie-Kristin Heitmann Marketing Manager @ Betterspace GmbH
RecommendationAvatar
Michael Toedt Managing Partner, CEO @ DailyPoint
RecommendationAvatar
Byron Webster Executive Director @ SABA Hospitality
RecommendationAvatar
Thomas Reiter Co-Founder @ Staymate
RecommendationAvatar
Tilmann Volk Founder & Managing Director @ SuitePad GmbH
RecommendationAvatar
Vlad Haias Co-Founder @ LodginGO
RecommendationAvatar
Benjamin Devisme VP Sales @ Quicktext
RecommendationAvatar
Philip von Ditfurth Founder @ apaleo
RecommendationAvatar
Mark Herbig Director of Strategic Accounts DACH @ KoolZone GmbH
RecommendationAvatar
Daan de Bruijn CEO @ Bookboost
RecommendationAvatar
Selina Strobel Marketing Manager @ CODE2ORDER
RecommendationAvatar
Bernhard Hlebayna Senior Manager Strategic Partnerships @ TrustYou
RecommendationAvatar
Anastassia Kravtsenko PR & Events @ Oaky
RecommendationAvatar
Daniela Grundmann Account Manager @ dailypoint
RecommendationAvatar
Yannick Henninger Account Manager @ SuitePad GmbH
RecommendationAvatar
Augusto Guitard Product Owner @ STAY
Are you a consultant or vendor that recommends hotelkit? Leave a recommendation

Integrations

Need help with an integration?
SPONSORED

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Canary Technologies

This integration hasn’t been verified by hotelkit yet.

Canary Technologies

96% recommended by 1231 hotels


Oracle Hospitality
Oracle Hospitality

91% recommended by 510 hotels

Property Management Systems
Mews
Mews

91% recommended by 464 hotels

Property Management Systems
TrustYou
TrustYou

89% recommended by 360 hotels

Direct Booking Tools
+3 more
Oaky
Oaky

97% recommended by 314 hotels

Upselling Software
SuitePad
SuitePad

94% recommended by 205 hotels

In-Room Hotel Tablets
dailypoint™
dailypoint™

87% recommended by 130 hotels

Hotel CRM & Email Marketing
Smart Host GmbH

This integration hasn’t been verified by hotelkit yet.

Smart Host GmbH

92% recommended by 116 hotels


Bookboost AB
Bookboost AB

98% recommended by 51 hotels

Guest Messaging Software
+2 more
Fairmas
Fairmas

93% recommended by 20 hotels

Business Intelligence

Support

Verified Support

hotelkit has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

Request a Quote

Response Time

Less than a day

Recommended

95%

Still gathering info?

Schedule a free 30-minute product demo consultation

Schedule free demo

Get recommendation Image
Live

Download the Free Guide

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .