hotelkit Housekeeping

Ranked 2 (out of 27) in Housekeeping Software

Housekeeping Software

Housekeeping tool by hotelkit

Ratings Snapshot

Certificate of Excellence
Read 129 reviews
96%
Recommend
HTR Score icon
HT SCORE
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 27 in Housekeeping Software

Ease of Use
4.7/5
ROI
4.5/5
Implementation
4.7/5
Customer Support
4.9/5
Verified Customer Support

hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Luxury Hotels 19 verified reviews
    95%
  • Resorts 18 verified reviews
    92%
  • Boutiques 17 verified reviews
    99%
  • City Center Hotels 12 verified reviews
    98%
  • Extended Stay & Serviced Apartments 11 verified reviews
    95%
  • Bed & Breakfast & Inns 7 verified reviews
    96%
  • Branded Hotels 7 verified reviews
    97%
  • Airport/Conference Hotels 5 verified reviews
    92%
  • Limited Service & Budget Hotels 5 verified reviews
    100%
  • Hostels 3 verified reviews
    90%
  • Vacation Rentals & Villas 1 verified reviews
    80%

hotelkit Housekeeping Overview

hotelkit Housekeeping Overview

hotelkit Housekeeping is a fully-intagrated or stand-alone solution offering hoteliers the ability to digitize their housekeeping department and integrate communications and task management across departments.

About hotelkit View website

Founded in 2012 | Headquarters in Salzburg, Austria | 63 employees

hotelkit provides an interactive network for hotel staff. It has become the new, comprehensive industry solution, revolutionizing the way internal communication...

Other Products by hotelkit

1/3

Integrates with

  • Property Management Systems
  • Marketplaces & Integrators
  • Guest Messaging Software
Browse integrations (26 verified)

What customers love about hotelkit Housekeeping

Like 96% recommend

IT Manager from Airport/Conference Hotels

It is easy to share all needed information throughout the different departments. We used it for engineering, Housekeeping, front office and spa repairs and tasks. Works quiet nice and easy.

IT Manager from Luxury Hotels

- The user interface, everything is where it should be. - The fluidity of the system. - The response of the human team to the queries and the first steps.

Asst. HR Manager from City Center Hotels

It's an easy way to communicate with all associates. Highly recommended!

Accomodation Manager from Boutiques

It is very easy for all the employees, all of them can communicate with all the departments

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Hotelkit helps our shared partner hotels to better manage guest requests, do more efficient staff handovers, and improve processes and knowledge management overall. We especially like the ease of implementation for hoteliers and their great service.

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (10)
Question:

What differentiates this product or service from the competition?

Answer:

To me, Hotelkit stands out from competition because they gear their features not only to large hotel chains, but also mid-size chains and individual hotels. They streamline operations for the entire market- and successfully so! All of our implemented partner hotels are happy!

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (10)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Of course, you should always evaluate multiple options when deciding for an operational software like hotelkit. I think what really speaks for hotelkit are the happy references that are satisfied not only by the features, but also the great service and support. We are also happy to provide referenc...

by Tilmann Volk (SuitePad GmbH) on October 07, 2019

See more answers (10)
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+ 8 recommend
Recommended by Show More (6)

Features

Other

17/24 features

Want to go behind the scenes and see how hotelkit Housekeeping works?

Clients & references

References & testimonials

Testimonial avatar
We have been using the new tool in test mode for a few days. Even after the first few days, we have seen how efficiently the key task is dealt with. The submitted ideas and requirements can also be in...
Sebastian Herzog General Manager at the Radisson Blu Hotel

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Germany
  • Austria
  • Spain
  • Italy
  • France
  • Switzerland
  • Armenia
  • Mexico

129 Verified hotelkit Reviews

Likelihood to Recommend
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June 29, 2022

hotelkit Housekeeping Review: this app is helping us a lot with daily tasks and communication

Rezeption from Other in (Austria)

Recommend 5/10
Full blue star
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What do you like most?

we like the structured of hotelkit the most but we have to use it more often and we dont use all of the functions til now

What do you dislike or think could be improved?

until now we have no ideas thank you :))) because its very new for us and we need some training and we are still exploring the fetures

Customer Support
4
Ease of Use
4
Value for money
2
Implementation
3

June 23, 2022

hotelkit Housekeeping Review: Easy tool to improve internal communication significantly

Managing Director from Extended Stay & Serviced Apartments in Berlin (Germany)

Recommend 10/10
Full blue star
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What do you like most?

It is an easy tool to improve internal communication significantly. Every team members gets a voice to communicate without any barriers.

What do you dislike or think could be improved?

I think there is some improvement necessary in terms of user and group management.

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Dec 03, 2019 Julia S. from hotelkit replied:
 Thank you so much for the fantastic review! We'll definitely work on the suggested improvements! 

June 23, 2022

hotelkit Housekeeping Review: Hotelkit enables smooth communication & collaboration

Head of Revenue from Luxury Hotels in Wien (Austria)

Recommend 10/10
Full blue star
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What do you like most?

Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover,...

What do you dislike or think could be improved?

It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and Hote...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

June 21, 2022

hotelkit Housekeeping Review: We are using hotelkit since about one month

Director of operations in Roma (Italy)

Recommend 10/10
Full blue star
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What do you like most?

We are using HotelKit since about one month and we are solving the following problems: -direct comunication between all the departments of the Hotel; -to share the problems with everyone; -to solve t...

What do you dislike or think could be improved?

I do not know. At the moment for us hotelkit is perfect. The PC version has got more functions that the mobile one, but it is not a serious issue.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
arrow review On Dec 03, 2019 Julia S. from hotelkit replied:
 Thank you so much for the great feedback! We're already working on your suggested improvement. ;) 

June 21, 2022

hotelkit Housekeeping Review: Best systems ever!

General Manager from Resorts in Magny-le-Hongre (France)

Recommend 10/10
Full blue star
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What do you like most?

All main features in one single platform: Communication, library, share great ideas and best practices, maintenance tasks, housekeeping tasks Easy to use: Great tutorials which make the system accessible...

What do you dislike or think could be improved?

There are so many features and informations within the system that sometimes we can be lost. To create detailed check list takes time - would be great to be able to integrate excel check list directly ...

Customer Support
4.5
Ease of Use
4
Value for money
5
Implementation
4

June 15, 2022

hotelkit Housekeeping Review: Time-saving, sustainable system for internal employee communication.

Hotelfachfrau from City Center Hotels in Dortmund (Germany)

Recommend 10/10
Full blue star
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What do you like most?

You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability.

What do you dislike or think could be improved?

Unfinished tasks should appear as a new message until they have been marked as done. Otherwise I can't think of anything.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
5

Pricing

Profile empty

hotelkit hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Popular hotelkit Housekeeping Integrations

View all (26 hotelkit Integrations)