hotelkit Housekeeping

4.7 (209 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Tilmann, Vlad, Erik + 14 more experts recommend hotelkit

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hotelkit Housekeeping

4.7 (209 REVIEWS)

Ranked 1 (out of 34) in Housekeeping Software

2023 Winner Hotel Software

Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Housekeeping tool by hotelkit

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Ratings Summary

4.7
Excellent
209 reviews
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, hotelkit Housekeeping is the #1 most trending product in the Housekeeping Software category (out of 34) and the #79 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About hotelkit Housekeeping
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
hotelkit HOUSEKEEPING is offered as a stand-alone product, but also fully integrated into the existing hotelkit solution. Interfaces to property management systems provide the required guest data for the automated room allocation to the cleaning staff or the forwarding of the cleaning status to the PMS. By digitizing the processes, fast reactions and a significant increase in efficiency are guaranteed. Increasing quality and improving guest satisfaction are the outcome.

Capabilities

Paperless Room Assignments

Efficient Cleaning Processes

Documentation of procedures

Overview of Work Progress

Seamless PMS Integration

Features

Inspections & Checklists

4/5 features

Scheduling

4/5 features

Workflow Automation

4/5 features

Messaging & Collaboration

4/5 features

Analytics & Reporting

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Hotelkit Average Hotelkit

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7

Success Stories

10

References

16

Featured Customers

Popularity by Segment

Size

253 | Large (75-199 room)

139 | Medium (25-74 room)

122 | X-Large (200+ room)

18 | Small (10-24 room)

2 | X-Small (1-9 room)

Type

138 | City Center Hotels

125 | Luxury Hotels

103 | Resorts

98 | Branded Hotels

74 | Boutiques

50 | Bed & Breakfast & Inns

43 | Extended Stay & Serviced Apartments

33 | Limited Service & Budget Hotels

22 | Hostels

21 | Airport/Conference Hotels

18 | RV Parks & Campgrounds

7 | Vacation Rentals & Villas

5 | Motels

Region

554 | Europe

26 | Middle East

22 | Africa

8 | Asia Pacific

2 | North America

2 | Oceania

1 | Central America

Category

491 | Staff Collaboration Tools

310 | Hotel Maintenance Software

284 | Employee Engagement Software

209 | Housekeeping Software

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209

Reviews

11

Expert Recommendations

Hotelier Rating

Excellent
538
Very Good
64
Average
21
Poor
4
Terrible
3

By Product

  • Staff Collaboration Tools
    Staff Collaboration Tools
  • Hotel Maintenance Software
    Hotel Maintenance Software
  • Employee Engagement Software
    Employee Engagement Software
  • Housekeeping Software
    Housekeeping Software

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
  • Middle East
    Middle East
  • Central America
    Central America
  • Africa
    Africa
10

Together instead of just next to each other

Marketing from 100 to 199 room Resort in Achenkirch (Austria)

Verified
4 days ago
The flow of information has improved immensely and the handovers can be organized optimally. Every employee should enjoy their days off and use the vacation. And yet nothing is lost that is important for the individual.
Gera from hotelkit replied
We couldn't agree more, employees should definitely enjoy their days off. Thanks for sharing!
10

Cloud-based software as HotelKit is perhaps one of theleading changes within the hotel industry over the past decade. Through offering hotel owners safe and reliable means of running their property, the cloud presents a huge opportunity compared to the older on-premise systems.

IT manager from 100 to 199 room Bed & Breakfast & Inn in Kigali (Rwanda)

Verified
4 days ago
Digital checklists for daily to-dos, such as securitywalkthroughs; transparent shift handovers for the daily shift change; a digital handbook that serves as a knowledge base; simple processing of repairs and guest requests.
Gera from hotelkit replied
We appreciate you taking the time to evaluate us in such depth. Thanks for sharing!
10

Everything is simpler since we work with it!

Product Manager from 100 to 199 room Vacation Rentals & Villa in Las Palmas de Gran Canaria (Spain)

Verified
4 days ago
Everything is in just one place, following up incidents and requests is so much easier and efficient this way. I am sure we are underusing it because it has so many features. Little by little we are all implementing each tool to our daily tasks and we are very happy.
Gera from hotelkit replied
Thanks for your detailed and positive review!
10

Unique experience. Sourced it through the internet and found the perfect solution.

Head of Sales & Marketing from 10 to 24 room in Mülheim an der Ruhr (Germany)

Verified
10 days ago
Personal contact. fast replies and the feeling that someone cares about out topics and problems. From day one you get exactly the help you need in building the perfect tool
Gera from hotelkit replied
With your review you did us a big favour. Thank you for your significant contribution to our success.
10

Just what we needed

General Manager from 25-49 room Boutique in Funchal (Portugal)

Verified
12 days ago
Hotelkit prooved to be the tool we were needing, to improve our productivity and to be able to share information in an easy and professional way. It has been a pleasure working with Hotelkit and its team, who are always willing to help.
Gera from hotelkit replied
Thank you for taking the time to support us with your review. You made a significant contribution to our success.
10

Hotelkit has transformed our traditional work way to digital way, make our daily operation more efficient and measurable.

Director of Operations from in (United Kingdom)

Verified
16 days ago
Via my smartphone or PC, I can access hotelkit at all times and from anywhere. This saves a lot of time and accelerates all work processes. I can precisely track at what time a guest request was created and when it was carried out. Should a guest request still be undone after a certain amount of time, I can remind the responsible staff. Thi...
Gera from hotelkit replied
Thanks for your detailed review! We appreciate you taking the time.
10

Amazing digital tool

Shift supervisor Front Office from 100 to 199 room Limited Service & Budget Hotel in Stuttgart (Germany)

Verified
20 days ago
- Great connection between all the hotel members - The whole information is in the system, you can find everything as soon as you need it
Jana from hotelkit replied
A big thank you for your review. You did us a big favour!
10

HSK, Maintenance and Employee Engagement

Accounting from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)

Verified
25 days ago
Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I really love working with hotelkit!
Gera from hotelkit replied
Wow! We are happy to hear that hotelkit helps you to stay organized and especially in sync with your colleagues! :-) Thank you for sharing!
10

Great tool and easy to use!

Manager from 25-49 room Boutique in Interlaken (Switzerland)

Verified
25 days ago
Easy to handle and good improvement of internal communication. Support is always fast answering and onboarding specialist stays at your side for the first month after the go live to ask questions.
Gera from hotelkit replied
Thanks so much for highlighting our support and the onboarding specialists - we appreciate you taking the time to review us!
8

All processes have become faster and more transparent with the start of use

Director Housekeeping & Hideaway Schloss ELmau from in Garmisch-Partenkirchen (Germany)

Verified
26 days ago
all processes have become faster and more transparent with the start of use , Use is very user-friendly, all employees like to use the system
Gera from hotelkit replied
Thanks for highlighting the improved transparency! We appreciate your review and feedback.
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