hotelkit Housekeeping
4.7 (240 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Luca, Julia, Olga + 23 more experts recommend hotelkit
Read Recommendationshotelkit Housekeeping
Ranked 1 (out of 33) in Housekeeping Software
2024 Winner
Hotel Software
Hoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldHousekeeping tool by hotelkit
94% recommended by 576 hotels
25 Hours, Radisson Hotels, Intercontinental & 573 others
What is hotelkit?
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
hotelkit Housekeeping is a comprehensive digital housekeeping solution designed to streamline hotel operations. Ideal for hotels looking to enhance efficiency, it interfaces seamlessly with property management systems (PMS) to automate room assignments using real-time guest data, such as arrival and departure dates, preferences, and VIP status. This integration ensures accurate, up-to-date information on room cleaning statuses within the PMS. By digitizing all housekeeping processes, hotelkit Housekeeping enables faster response times, optimized task management, and improved communication between departments. This results in increased productivity, reduced errors, and a superior guest experience.
Capabilities
Paperless Room Assignments
Paperless Room Assignments
The Housekeeping App enables time-efficient and flexible assignment of rooms to the team per drag & drop.
Efficient Cleaning Processes
Efficient Cleaning Processes
Digital checklists transparently depict the cleaning processes and ensure that the tasks at hand are carried out thoroughly.
Documentation of procedures
Documentation of procedures
Standard processes of the housekeeping department can be documented in the digital handbook in the Housekeeping app.
Overview of Work Progress
Overview of Work Progress
The dashboard provides a compact overview on the status of the room cleaning and updates it in real time.
Seamless PMS Integration
Seamless PMS Integration
hotelkit Housekeeping offers an interface to the PMS of the hotel and seamlessly transfers all data related to room cleanings onto it.
Features
Inspections & Checklists
4/5 features
Scheduling
4/5 features
Workflow Automation
4/5 features
Messaging & Collaboration
4/5 features
Analytics & Reporting
4/5 features
Usability
4/5 features
hotelkit Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, hotelkit Housekeeping is the #1 most trending product in the Housekeeping Software category (out of 33) and the #24 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted hotelkit as the #1 Housekeeping Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
hotelkit Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Hotelkit Case Studies
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
Ixelles (Belgium)
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
Vienna (Austria)
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
Lucerne (Switzerland)
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
Ixelles (Belgium)
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
Swinoujscie (Poland)
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
Kreisfreie Stadt Berlin (Germany)
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
Parsdorf (Germany)
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
Dubai (United Arab Emirates)
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
Bergen (Norway)
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
Vienna (Austria)
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
Vienna (Austria)
References
"Thanks to the hotelkit Repairs tool, the time needed for the repair order process from the receipt of the repair down to the rectification of the damage has been drastically reduced."
Neeraja Anil
Assistant Maintenance Managerin @
Radisson Blu Hotel, Dubai Deira Creek
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ensure quality management."
Claude Bulté
Regional Director, Radisson Hotel Group Baltics & Spain @
Radisson Hotel Group
"hotelkit has taken us out of island thinking. Now we are perfectly connected."
Chema Apostolo
Corporate Operations Director EMEA at Radisson Hotel Group @
"The communication between the housekeeping department and the front office meanwhile takes no more than 20 minutes per day."
Frank Ove Wennevik
General Manager @
Radisson Blu Royal Hotel, Bergen
"The great advantage of working with hotelkit is that it reduces the stress that arises during the working day."
Sandra Hösl
Director of rooms @
InterContinental Vienna
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"Since the launch of hotelkit more than 3 years ago, both the intra-departmental as well as the inter-divisional communication have considerably been improved. Important infos are promptly passed on to the relevant people and, surprisingly, due to the web-based solution and the smartphone-app we often receive answers to handovers even after work or from the holiday. In particular, I can recommend the repair tool, which is enthusiastically used by our technicians. Therefore, repairs are dealt with more efficiently. All in all, I can only recommend hotelkit with all its features."
Markus Schmid
Assistant Manager @
Hotel Josefshof Am Rathaus
"We have been using the new tool in test mode for a few days. Even after the first few days, we have seen how efficiently the key task is dealt with. The submitted ideas and requirements can also be integrated very easily. Members of the cleaning staff and the housekeeping service team got to grips with the routine tasks in a very short amount of time."
Sebastian Herzog
General Manager @
Radisson Blu Hotel, Hamburg Flughafen
"In finding hotelkit, we found the solution we were looking for and, added to that, hotelkit also increased the motivation of our employees: Now, there is a lively exchange between the different hotels, ideas are being discussed, and we work on the further development of our company."
Chema Basterrechea
President - Radisson Hotel Group EMEA @
Radisson Hotel Group
Featured Customers
Popularity by Segment
Size
15 | X-Small (1-9 room)
20 | Small (10-24 room)
194 | Medium (25-74 room)
342 | Large (75-199 room)
147 | X-Large (200+ room)
Country
278 | Germany
145 | Austria
62 | Switzerland
27 | Spain
22 | Italy
16 | United Kingdom
14 | India
12 | Norway
12 | France
9 | United Arab Emirates
8 | Saudi Arabia
7 | Belgium
6 | United States of America
5 | Nigeria
4 | Zambia
4 | Netherlands
4 | Portugal
3 | Madagascar
3 | Romania
3 | Malta
3 | Australia
3 | Russian Federation
3 | Sweden
3 | Oman
2 | Indonesia
2 | South Africa
2 | Hungary
2 | Poland
2 | Tunisia
2 | Slovakia
2 | Philippines
1 | Sri Lanka
1 | Maldives
1 | Thailand
1 | Morocco
1 | Lebanon
1 | Turkey
1 | Cyprus
1 | Gabon
1 | Bangladesh
1 | Rwanda
1 | Chad
1 | Senegal
1 | Andorra
1 | Kuwait
1 | Mexico
1 | Armenia
Type
263 | City Center Hotels
237 | Boutiques
217 | Luxury Hotels
181 | Bed & Breakfast & Inns
181 | Branded Hotels
168 | Airport/Conference Hotels
167 | Resorts
102 | Limited Service & Budget Hotels
70 | Extended Stay & Serviced Apartments
39 | Hostels
22 | RV Parks & Campgrounds
9 | Vacation Rentals & Villas
7 | Casinos
5 | Motels
Region
609 | Europe
24 | Asia Pacific
22 | Middle East
21 | Africa
7 | North America
3 | Oceania
Category
551 | Staff Collaboration Tools
367 | Hotel Maintenance Software
309 | Employee Engagement Software
240 | Housekeeping Software
More Products by hotelkit
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Hotelkit for its robust features that improve communication, maintenance, and housekeeping efficiency. The system integrates various tasks and departments, enabling seamless information exchange that can increase productivity, reduce errors, and enhance guest experience. Notably, users appreciate the maintenance request system, task delegation, and project management tools. Some areas for improvement include better notification management, more integrations with PMS systems, and enhanced mobile app performance.
AI-generated from the text of customer reviews
Looking for specific info?
9
Better team communication at the right time
Owner from 25-49 room Bed & Breakfast & Inn in Flachau (Austria)
Verified
1 days ago
Housekeeping tool task organization at the time your team member needs it handbook with the possibility to explain things around the hotel.
Austria
Austria
Owner
Medium Hotel
6
Could be better, could be worse
Local IT from 500+ room Branded Hotel in Oslo (Norway)
Verified
4 days ago
HotelKit in general is a great tool, which connects employees seamlessly and streamlines a lot work in a very good way. Our hotel uses many different softwares and tools, but HotelKit is one of my favorites, because of the minimal amount of bugs and issues.
Norway
Norway
Local IT
X-Large Hotel
5
HOD's review of usage of hotelkit.
Meeting and Event Operations Manager from 200 to 499 room Branded Hotel in (Norway)
Verified
9 days ago
That it is a tool to get information to different departments and all employees that need that particular information in order to be able to execute their tasks. Easier than sending emails to each and every person that should get the relevant information in order to keep the workflow and to be able to finish tasks within certain timeframe.
Norway
Norway
Meeting and Event Operations Manager
X-Large Hotel
10
It is very clear and good, especially when working with other departments
Front Office Night Auditor from 200 to 499 room Boutique in Köln (Germany)
Verified
11 days ago
The structure of Hotelkit is clear and easy to understand. In today's digital world, you can easily and quickly implement new things that make the workplace a bit more paperless.
Germany
Germany
Front Office Night Auditor
X-Large Hotel
10
Best all-in-one software for hotels
Irish Mania Manager from 5 to 9 room Boutique in Geelong (Australia)
Verified
11 days ago
The things I like the most about hotelkit are the following points:- time saving- intuitive and user-friendly - simplifies the daily work - high efficiency -
Australia
Australia
Irish Mania Manager
X-Small Hotel
10
Best all-in-one software for hotels
Irish Mania Manager from 5 to 9 room Boutique in Geelong (Australia)
Verified
11 days ago
The things I like the most about hotelkit are the following points:- time saving- intuitive and user-friendly - simplifies the daily work - high efficiency -
Australia
Australia
Irish Mania Manager
X-Small Hotel
8
Great
housekeeping from 200 to 499 room Branded Hotel in Edinburgh (United Kingdom)
Verified
25 days ago
I like the design and quality of the app, and I also like that it's easy to use, thanks.
United Kingdom
United Kingdom
housekeeping
X-Large Hotel
10
Best housekeeping tool ever
Executive Housekeeper from 200 to 499 room Luxury Hotel in (United Kingdom)
Verified
25 days ago
easy and time efficient, allows making changes in the rooms assignment throughout the day, great for reporting maintenance issues, all team members love working with Hotelkit
United Kingdom
United Kingdom
Executive Housekeeper
X-Large Hotel
10
Perfect allround tool
Assistenz der Geschäftsführung from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)
Verified
25 days ago
Not only is internal communication improved with the help of hotelkit, the many processes that need to be implemented in day-to-day business also run smoothly thanks to hotelkit. The housekeeping tool in particular has improved our internal processes by worlds. I simply can no longer imagine everyday hotel life without hotelkit!
Austria
Austria
Assistenz der Geschäftsführung
Small Hotel
10
Usefull System
Chief Engineer from 100 to 199 room Luxury Hotel in Istanbul (Turkiye)
Verified
25 days ago
Easy connection, data history availability, time saving for preparing and delivering the jobs with the relevant department. Maintenance program assignment.
Turkiye
Turkiye
Chief Engineer
Large Hotel
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