Content Management

4/5 features

Deal/Offer Templates Library

The Upselling Tool helps their hotels to come up with creative ideas to upsell to their guests / Ideally, this is segmented and personalized per hotel. The power of this feature is for hotels to receive suggestions of the best converting offers depending on their guest mix and facilities.
Dynamic Upgrade Pricing

The Upselling Tool offers Room Upgrade dynamic pricing to the guests, supporting the overall pricing strategy set up by the Revenue Manager / This allows to follow exactly the pricing strategy of the hotel only, increasing the amount of upgrades and maximizing the profit generated by these upgrades. This is the best way to maximize RevPAR (by boosting ADR) at any time. If you upsell in advance, you can even resell the rooms that became available.
Automated A/B Testing
On property upsells
Future stay offers
Gift Vouchers

Customer Profiles

4/5 features

Segmentation

Making sure guests only see relevant offers / Increases conversion and relevance for the guests meaning happier guests and more revenue for the properties.

Guest Communication

4/5 features

Omnichannel (email, chat, sms, Whatsapp)

Ability to use more than one channel (email, chat, sms, whatsapp) / A great benefit to use omnichannel communication is to be able to reach a much higher volume of guests. With an integrated chat solution, you can let your guests upgrade their stay on your website, with sms or whatsapp, you can reach out to all guests that left their phone number.
Check-in upselling
Pre-arrival emails
Upsell at booking

Fulfillment & Payments

4/5 features

Type 2 SOC 2 Certified (Data Security)

Data Security/Audit Certification: https://www.onelogin.com/compliance/soc-2-type-2
Fulfillment Task Automation (via Task Mgmt Integrations)

Operations software / The Upselling tool integrates to one or many Operations software (like Hotelkit or Alice or Optii), automating many operational tasks and allowing hotels to reduce manual work of preparation for the guest arrival. / This allows hotels to automate tasks to prepare the guest arrival by adding the right extra to the right room.
On property upsells
Check-in upselling
Gift Vouchers

Analytics/Reporting

4/5 features

Automated A/B Testing

Multi-Prop Management

4/5 features

Multi-Property/Chain Dashboard

Other

0/1 features

Offer Performance Analytics

Direct access to property/group data on offer performance including revenue by guest exposure (booking, pre-arrival, at arrival), by offer type, and by staff member. Properties never have to wait for month-end or QBR meetings; data is immediately available for view or export into local BI tools

Mobile possibilities for guest and hotellier alike.

System and Application Manager from 500+ room City Center Hotel in Helsinki (Finland)

Verified

11 months ago

Our experience is that mobility brings another level of media, application, option for our guest to enjoy their hotel visits, as well as for us hotelliers have the opportunity to cater to the more mobile "savy" guests. Also the possibility to create additional revenue by upselling, room service etc. are a big plus.

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Easy reception-less mobile check in and key access

System administrator from 200 to 499 room in (Sweden)

17 months ago

AeroGuest provides a great service for busy guests that want easy access to their accommodation without "unneccesary" queueing or reception interactions. Especially useful for unstaffed receptions, check in out of reception opening hours or where the reception is located away from the accommodation.

Contactless precheck in. Especially post pandemic, guests behaviours and demands have been changed and contactless service ever than before.

Director of FOH from 500+ room City Center Hotel in (United Kingdom)

Hotel guests information, upsell room through Choose the room option, introduction for hotel felicities before guests arrival. Mobile key option

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Deal/Offer Templates Library

Dynamic Upgrade Pricing

Automated A/B Testing

On property upsells

Future stay offers

Gift Vouchers

Segmentation

Omnichannel (email, chat, sms, Whatsapp)

Check-in upselling

Pre-arrival emails

Upsell at booking

Type 2 SOC 2 Certified (Data Security)

Fulfillment Task Automation (via Task Mgmt Integrations)

On property upsells

Check-in upselling

Gift Vouchers

Automated A/B Testing

Multi-Property/Chain Dashboard

Offer Performance Analytics

Support

Unverified

Support Not Verified

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