Chekin

4.2 (6 REVIEWS)

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0 out of 100
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Automate your check-ins & enhance the digital guest experience - Start your 14-day free trial @ chekin.com

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What is CheKin?

Founded in 2019 | Headquarters in Sevilla (Spain) | 24 employees
Chekin is a comprehensive property management system designed to help hotels and vacation rental managers streamline and automate the entire check-in process. From booking confirmation to check-out, Chekin simplifies operations, saves time, enhances guest satisfaction, and generates additional revenue. Key features include guest registration and identification, remote access, online deposits, sending guest information to the police, and upselling opportunities. Recently, Chekin introduced the Branded Guest App, allowing property managers to fully customize the check-in experience with their own branding, thereby providing a seamless and personalized digital experience for guests. With a broad client base of over 80,000 properties worldwide, Chekin’s user-friendly platform is an invaluable tool for modern property management, making the check-in process efficient and enjoyable for both managers and guests.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of CheKin products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by CheKin

FAQs

Chekin Alternatives

Not sure if CheKin is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:

Capabilities

Online check-in

Identity verification

Upselling

Self check-in

Online payments

Features

Pre-Arrival & Check-in

4/5 features

Information Collection

4/5 features

Translations

4/5 features

Payments & Authorization

4/5 features

Mobile Key

4/5 features

Available Add-ons & Modules

Online and Onsite Check-in

Contactless Check-in
Once the reservation is confirmed, your guests will receive a link that will lead them to online check-in, where they will complete the registration process. Easy, fast and simple.

INCLUDED

Identity Verification

Cyber Security & Fraud Prevention
Open doors with confidence! Our biometric crosscheck ensures the person entering matches the documentation, adding an extra layer of security to your property.

PREMIUM ADD-ON

Guest App

Hotel Guest Apps
Uncover the key to enhanced stays. Effortless check-ins, personalized perks, and local insights - all in one app that looks and feels like your property.

INCLUDED

Damage Protection and Deposits

Choose from diverse protection plans to shield your properties. Add it as an extra online check-in step, letting guests take charge of associated costs.

INCLUDED

Mobile Key

Hotel Keyless Entry Systems
Say goodbye to lines and managing key deliveries. Upon completing online check-in, guests receive a virtual card for easy and autonomous access.

PREMIUM ADD-ON

Upselling

Upselling Software
Elevate your guests' experience with personalized add-ons during online check-in, while boosting your revenue with every reservation.

PREMIUM ADD-ON

Tourist Taxes

Automatically calculate and charge any tourist tax in the world, saving you valuable time. Designed to manage situations where taxes aren't applicable, ensuring effortless tax management.

PREMIUM ADD-ON

Online payments

Hotel Accounting Software
Automate and centralize guest payments, all in a secure platform. Boost property management efficiency and provide guests with a hassle-free payment experience.

INCLUDED

CheKin Reviews Summary

4.2
Very Good
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.6/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Chekin is the #26 most trending product in the Contactless Check-in category (out of 86) and the #1560 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

CheKin’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

CheKin Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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Compare CheKin to Top Alternatives

Duve - Online Check-in
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Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.

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CheKin Reviews

Hotelier Rating

Excellent
5
Very Good
0
Average
0
Poor
0
Terrible
1

Property Size

  • X-Small (2)
  • Small (3)
  • Large (1)

Country

  • Italy
    Italy
    (4)
  • Croatia
    Croatia
    (1)
  • Netherlands
    Netherlands
    (1)

Region

  • Europe
    Europe
    (6)
1

Functionality not fully developed + support takes weeks to answer

Managing Director from 5 to 9 room Vacation Rentals & Villa in Dirkshorn (Netherlands)

Verified
18 months ago
The mandatory fields in check-in forms don't fully work. Chekin makes not fully developed customized forms responsible after weeks of not answering to the ticket.
Country Netherlands
Managing Director
X-Small Hotel
10

Great experience with Chekin!

Sr Hospitality Agent FD from 25-49 room Bed & Breakfast & Inn in Rome (Italy)

Verified
2 years ago
I have been using this app for work for almost 4 years now and both myself and my team have always had a great time. I felt the need to write this review because yesterday, as always after all, I received extraordinary support that deserves to be valued. Speed in support, clarity in support, and most importantly ease in instalation and impl...
Country Italy
Sr Hospitality Agent FD
Small Hotel
10

Made our life easier

Frontdesk Manager from 10 to 24 room City Center Hotel in Milan (Italy)

Verified
2 years ago
They provide a quick and efficient check in.Automatic sending guests document to police portal.Support always available and prompt to solve problems.
Country Italy
Frontdesk Manager
Small Hotel
10

Chekin means less problems and less ordinary tasks

Customer & Sales Manager from 10 to 24 room in Gemona del Friuli (Italy)

Verified
2 years ago
Chekin helps (A LOT) our company to simplify our tasks related to the transmission of data to the police and Istat plus other very nice tools. Thanks to chekin we can save up to 2/3 hours of tasks per day. Last but not least their customer support is always ready to help you out if you need some further infos.100% reccomended
Country Italy
Customer & Sales Manager
Small Hotel
10

Lifesaver for contactless check-in for Property management agencies.

Owner from 200 to 499 room Luxury Hotel in Split (Croatia)

Verified
2 years ago
CheKin significantly improved the way we welcome our guests! The seamless Chekin procedure made a huge difference in the way we operate, and was litteraly a lifechanger for us. Additionally the integration with smart locks and guest registration portal in Croatia saved us tons of manual labour. Their unwavering support is something we appre...
Country Croatia
Owner
Large Hotel
10

professional and available

titolare from 5 to 9 room City Center Hotel in Siena (Italy)

Verified
2 years ago
I found the software very valid and dynamic, integrated with our PMS and other software, it speeds up and facilitates the registration of guests and the collection of tourist taxes, the function of automatically sending the registration request is excellent, furthermore some operations of the program will be improved soon so as to definitiv...
Country Italy
titolare
X-Small Hotel
  • 1

Recommend empty

It looks like CheKin is not recommended by any hotels

Check out the top 10 most recommended CheKin alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

CheKin offers a seamless self-check-in system for accommodation providers. The services allows guests to check in online, which gives the traveller flexibility in arrival times and eliminates long waits on arrival

Question:

What differentiates this product or service from the competition?

Answer:

A standout feature is how they streamline hoteliers' tasks by automating the collection and submission of guest identification and documentation required for legal compliance, such as transmitting data to authorities.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ensure your property’s processes—like keyless entry or document submission—are ready for automation with CheKin, as this will reduce manual workloads for your staff and leave a great impression on your guests!

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Monique Jensen Director, Ecosystem Partnerships @ SiteMinder
RecommendationAvatar
Monique Jensen Director, Ecosystem Partnerships @ SiteMinder
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Support

Unverified

CheKin has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

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HT Score

0/100

Recommended

85%

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