Lightspeed Galaxy

2.7 (2 REVIEWS)

HT Score icon
HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Cloud-based tools for the restaurant, retail and hospitality industries, Task and shift management, Employee scheduling and communications, Back office management, Talent sourcing, eLearning, Sales and labor forecasting, and Inventory and operations management

More than 50% of Galaxy Hotel Systems’s reviews come from United States.

What is Galaxy Hotel Systems?

Founded in | Headquarters in Tustin (United States) | 44 employees
Lightspeed Galaxy is a property management system (PMS) designed to streamline and enhance hotel operations. The platform offers an intuitive interface that allows staff to efficiently manage reservations, guest check-ins and check-outs, billing, and housekeeping tasks. Its robust capabilities facilitate seamless communication across departments, ensuring a smooth guest experience and operational efficiency. Lightspeed Galaxy integrates with various third-party services, making it adaptable to existing business setups. By automating routine tasks and providing insightful data analytics, it empowers hotel employees to focus on delivering exceptional guest satisfaction.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Galaxy Hotel Systems products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Galaxy Hotel Systems

FAQs

profile-empty-state.svg

Galaxy Hotel Systems doesn’t have any screenshots available

Lightspeed Galaxy Alternatives

Not sure if Galaxy Hotel Systems is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Q4 '26 Property Management Systems Survey Insights

Is Galaxy Hotel Systems a good fit for your hotel?

Small
90% (694)
#1 of 52

Cloudbeds is a top Property Management Systems pick among small hotels on HotelTechReport, noted for its ability to centralize operations and prevent overbookings through reliable channel management. Reviewers appreciate the "clean and visually appealing" calendar, which simplifies reservation management and enhances daily workflows.

Mid-sized
92% (386)
#1 of 45

Mews is a top Property Management Systems pick among mid-sized hotels on HotelTechReport, noted for its open API that facilitates seamless integrations with various tools, enabling users to streamline operations effectively. This capability allows staff to automate repetitive tasks like check-ins and payments, freeing them to focus more on enhancing the guest experience.

Large
90% (80)
#2 of 25

Mews is a top Property Management Systems pick among large hotels on HotelTechReport for its cloud-native design that enables swift integration and continuous development, allowing teams to manage operations without lengthy setup. Hoteliers report that it significantly reduces manual tasks, leading to quicker check-ins and improved guest interactions.

Boutique Hotels
91% (562)
#1 of 50

Cloudbeds is a top Property Management Systems pick among boutique hotels on HotelTechReport because it provides a clear, organized calendar that allows hotel staff to manage reservations effectively, enabling quick checks on room availability and guest assignments. The ability to "move reservations on the calendar" enhances efficiency, making daily operations smoother.

Bed & Breakfast & Inns
97% (364)
#1 of 49

ThinkReservations is a top Property Management Systems pick among Bed and Breakfast operators on HotelTechReport, known for its “amazing support” that makes onboarding and daily use simple. The intuitive design allows team members to swiftly manage reservations, contributing to a smooth guest experience and efficient property operations.

Resorts
91% (394)
#1 of 47

Cloudbeds is a top Property Management Systems pick among resorts on HotelTechReport for its seamless integration of reservations and channel management, enabling easy control over inventory and pricing. Reviewers highlight its effectiveness in streamlining operations, especially its ability to manage room types and activities within a user-friendly interface that helps daily tasks run smoothly.

Europe
92% (714)
#1 of 35

Mews is a top Property Management Systems pick among mid-sized hotels in Europe on HotelTechReport, particularly valued for its automation capabilities that simplify daily operations like check-ins, invoicing, and guest communications. Users appreciate that Mews reduces manual work, allowing staff to focus more on guest interactions.

North America
97% (399)
#1 of 32

ThinkReservations is a top Property Management Systems pick among North American hoteliers on HotelTechReport, praised for its "excellent customer support" that offers timely responses and personalized assistance. This allows small hotels to manage reservations smoothly, enhancing operational efficiency and reducing stress for staff.

Asia Pacific
94% (340)
#3 of 15

Cloudbeds is a top Property Management Systems pick among Asia Pacific hoteliers on HotelTechReport, praised for its comprehensive calendar that simplifies daily operations by consolidating reservations, guest information, and occupancy details all in one place. This visibility allows staff to efficiently manage bookings and focus more on guest service.

Full 2026 Property Management Systems Survey Findings

Create Free Account

Join 1.5M+ hoteliers making data-driven decisions

OR
Already have an account? Log in

By proceeding you agree to our Terms of Service and Privacy Policy

Free AI-Powered Report

Want to find out if Lightspeed Galaxy is a good fit for your hotel?

Get a free AI analyst report with ranked recommendations, real operator reviews, and pricing benchmarks tailored to your property.

Takes 2 min · No credit card needed

Click to unlock

Galaxy Hotel Systems Reviews Summary

2.7
Poor
Ease of Use
2.8/5
Customer Support
1.8/5
ROI
2.8/5
Implementation
1.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Lightspeed Galaxy is the #107 most trending product in the Property Management Systems category (out of 364) and the #1348 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Galaxy Hotel Systems’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Galaxy Hotel Systems Pricing

Pricing Available By Request

Galaxy Hotel Systems has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

No matching results

Compare Galaxy Hotel Systems to Top Alternatives

View top Galaxy Hotel Systems alternatives
Get recommendation Image
Want to find out if Galaxy Hotel Systems is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Take the quiz

Galaxy Hotel Systems Reviews

Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
1

Property Size

  • Large (2)

Country

  • United States
    United States
    (2)

Region

  • North America
    North America
    (2)
2

Forced by Marriott

Staff Accountant from 100 to 199 room Branded Hotel in Coral Gables (United States)

Verified
2 years ago
The colors are bright and cheery which keeps things interesting I suppose while you're forced to navigate this hot mess.
Country United States
Staff Accountant
Large Hotel
9

I am looking for tech support and have had no luck with the numbers I have

Front Office Manager from 200 to 499 room Boutique in Virginia Beach (United States)

Verified
6 years ago
I am not sure yet what I like as I am having trouble getting access, if you could please assist
Country United States
Front Office Manager
Large Hotel
  • 1

Recommend empty

It looks like Galaxy Hotel Systems is not recommended by any hotels

Check out the top 10 most recommended Galaxy Hotel Systems alternatives

Expert Q&A and Partner Recommendations

Submit Recommendation

Recommend empty

Galaxy Hotel Systems hasn’t been recommended by any experts or partners yet

Learn more about expert recommendations
Recommended by

Are you a consultant or vendor that recommends Galaxy Hotel Systems? Leave a recommendation

Galaxy Hotel Systems Integrations

Find Great Pairing Apps

No matching results

No matching results

filtering integrations
Company Functionality
Mews

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Mews

92% recommended by 1062 hotels

Property Management Systems
RoomRaccoon

This integration hasn’t been verified by Galaxy Hotel Systems yet.

RoomRaccoon

96% recommended by 572 hotels

Hotel Management Software
RMS

This integration hasn’t been verified by Galaxy Hotel Systems yet.

RMS

86% recommended by 407 hotels

Hotel Management Software
Cendyn

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Cendyn

90% recommended by 350 hotels

Hotel CRM & Email Marketing
Inn-Flow

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Inn-Flow

97% recommended by 316 hotels


Clock

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Clock

95% recommended by 243 hotels

Hotel Management Software
Frontline Performance Group

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Frontline Performance Group

98% recommended by 229 hotels

Upselling Software
Hotel Investor Apps

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Hotel Investor Apps

92% recommended by 205 hotels

Hotel Accounting Software
Akia

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Akia

97% recommended by 127 hotels

Guest Messaging Software
Lybra Tech

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Lybra Tech

93% recommended by 29 hotels


Support

Unverified

Galaxy Hotel Systems has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

Request a Quote

HT Score

0/100

Recommended

55%

Still gathering info?

Schedule a free 30-minute product demo consultation

Get recommendation Image
Live

Download the Free Guide

Getting your hotel ready…

By clicking the button above, you acknowledge, consent, and agree to the following: a) Our Privacy Policy and consent to receive notices and other communications electronically. b) We take your privacy seriously. You are providing express written consent for Hotel Tech Report to share your information with Our Partners to contact you via email.

Your guide was sent!

Your guide was successfully sent to .


English (EN)
Terms of Use · Privacy Policy · Newsletter · About
Copyright © HotelTechReport 2026

Get Your Free AI Analyst Report

Custom recommendations tailored to your property

Ghostel icon
Trusted by
footer image 1 footer image 2 footer image 3 footer image 4 footer image 5 footer image 6 footer image 7

Let´s lookup your hotel information