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Lightspeed Galaxy

2.7 (2 REVIEWS)

HTR Score icon
HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Cloud-based tools for the restaurant, retail and hospitality industries, Task and shift management, Employee scheduling and communications, Back office management, Talent sourcing, eLearning, Sales and labor forecasting, and Inventory and operations management

More than 50% of Galaxy Hotel Systems’s reviews come from United States of America.

Bell avatar Bell - AI powered product analyst

I analyzed all of Galaxy Hotel Systems’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

What is Galaxy Hotel Systems?

Founded in | Headquarters in Tustin (United States) | 44 employees
Lightspeed Galaxy is a property management system (PMS) designed to streamline and enhance hotel operations. The platform offers an intuitive interface that allows staff to efficiently manage reservations, guest check-ins and check-outs, billing, and housekeeping tasks. Its robust capabilities facilitate seamless communication across departments, ensuring a smooth guest experience and operational efficiency. Lightspeed Galaxy integrates with various third-party services, making it adaptable to existing business setups. By automating routine tasks and providing insightful data analytics, it empowers hotel employees to focus on delivering exceptional guest satisfaction.

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Lightspeed Galaxy Alternatives

Not sure if Galaxy Hotel Systems is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

Capabilities

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Galaxy Hotel Systems doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Galaxy Hotel Systems Reviews Summary

2.7
Poor
Ease of Use
2.8/5
Customer Support
1.8/5
ROI
2.8/5
Implementation
1.0/5

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Achievements

Trending Product

This vendor's trending score is rising, Lightspeed Galaxy is the #89 most trending product in the Property Management Systems category (out of 317) and the #1504 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Galaxy Hotel Systems’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Galaxy Hotel Systems Pricing

Pricing Available By Request

Galaxy Hotel Systems has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Galaxy Hotel Systems Reviews

Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
1

Property Size

  • Large (1)
  • X-Large (1)

Country

  • United States of America
    United States of America
    (2)

Region

  • North America
    North America
    (2)
2

Forced by Marriott

Staff Accountant from 100 to 199 room Branded Hotel in Coral Gables (United States of America)

Verified
6 months ago
The colors are bright and cheery which keeps things interesting I suppose while you're forced to navigate this hot mess.
Country United States of America
Staff Accountant
Large Hotel
9

I am looking for tech support and have had no luck with the numbers I have

Front Office Manager from 200 to 499 room Boutique in Virginia Beach (United States of America)

Verified
4 years ago
I am not sure yet what I like as I am having trouble getting access, if you could please assist
Country United States of America
Front Office Manager
X-Large Hotel
  • 1

Recommend empty

It looks like Galaxy Hotel Systems is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Galaxy Hotel Systems Integrations

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Company Functionality
Actabl
Actabl

93% recommended by 1568 hotels

Business Intelligence
Mews

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Mews

91% recommended by 576 hotels

Property Management Systems
RoomRaccoon

This integration hasn’t been verified by Galaxy Hotel Systems yet.

RoomRaccoon

97% recommended by 551 hotels

Hotel Management Software
RMS

This integration hasn’t been verified by Galaxy Hotel Systems yet.

RMS

85% recommended by 357 hotels

Hotel Management Software
Cendyn

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Cendyn

89% recommended by 269 hotels

Hotel CRM & Email Marketing
Inn-Flow

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Inn-Flow

97% recommended by 210 hotels


Hotel Investor Apps

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Hotel Investor Apps

93% recommended by 123 hotels

Hotel Accounting Software
Akia

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Akia

98% recommended by 107 hotels

Guest Messaging Software
Otelier

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Otelier

89% recommended by 101 hotels

Business Intelligence
Clock Software

This integration hasn’t been verified by Galaxy Hotel Systems yet.

Clock Software

95% recommended by 208 hotels

Hotel Management Software

Support

Unverified

Galaxy Hotel Systems has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

Suppo Info Image Green check icon

2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

55%

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