Neobookings

4.9 (38 REVIEWS)

HTR Score icon
HT Score  
75 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Neobookings

Ranked 14 (out of 151) in Booking Engine

One platform to control your sales, your payments, and your data—built for the AI-driven future of hospitality.

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Bell avatar Bell - AI powered product analyst

I analyzed all of Neobookings’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Neobookings for its all-in-one booking engine and continuous improvements that drive increased direct bookings and revenue. Users praise its flexibility, personalized solutions, and effective digital campaigns. The intuitive CMS and robust support significantly improve operational efficiency. Some areas for growth include better CMS usability for unprepared users and the introduction of a comprehensive loyalty program.

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OD Hotels, Vibra Hotels, Concept Hotel Group & 37 others

Read their reviews

What Types of Hotels Neobookings is Popular For

Size

4 | X-Small (1-9 room)

10 | Small (10-49 room)

9 | Mid-Sized (50-99 room)

14 | Large (100-499 room)

2 | X-Large (500+ room)

Country

14 | Spain

1 | Andorra

Type

22 | Resorts

14 | Boutique Hotels

11 | Luxury Hotels

10 | Bed & Breakfast & Inns

9 | City Center Hotels

8 | Extended Stay & Serviced Apartments

7 | Airport/Conference Hotels

6 | Vacation Rentals & Villas

5 | Limited Service & Budget Hotels

4 | Branded Hotels

2 | Hostels

Region

15 | Europe

Category

38 | Booking Engine

20 | Website Design

12 | Digital Marketing Agencies

Neobookings Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Booking Engine for hotels in Spain
#4 of 8
Best Booking Engine for Other
#15 of 22
Best Booking Engine for hotels in Europe
#15 of 30

Neobookings Booking Engine Rankings

By size
Best Booking Engine for Small Hotels 98% recommended by 9 Small hotels
#24 of 35
Small hotels say that Neobookings's Booking Engine is celebrated in verified HotelTechReport reviews for its user-friendly interface, personalized support, and ability to enhance direct reservations, making it a valuable tool for managing hotel operations efficiently.
Best Booking Engine for Mid-sized Hotels 98% recommended by 17 Mid-sized hotels
#23 of 35
Medium hotels say that Neobookings’ Booking Engine is highly rated in verified HotelTechReport reviews due to its adaptability, strong customer support, and effectiveness in increasing direct sales. Its user-friendly design and responsive service are crucial for Medium hotels.
Best Booking Engine for Large Hotels 98% recommended by 6 Large hotels
#20 of 21
Large hotels say that Neobookings's Booking Engine, according to verified HotelTechReport reviews, provides secure reservations, integrates comprehensive solutions, and offers responsive customer support. This is valued by Large hotels for its efficiency and ability to simplify operations.
By type
Best Booking Engine for Luxury Hotels 99% recommended by 10 Luxury Hotels hotels
#27 of 36
Luxury hotels say that Neobookings' Booking Engine excels due to responsive customer support, reliable technology, and effective direct sales enhancements, according to verified HotelTechReport reviews. These strengths address key needs for the high expectations of Luxury accommodations.
Best Booking Engine for Vacation Rentals & Villas 98% recommended by 5 Vacation Rentals & Villas hotels
#16 of 18
Vacation-Rentals-Villas hotels say that Neobookings's Booking Engine ranks highly in verified HotelTechReport reviews for its flexibility in meeting diverse customer needs, personalized customer service, and intuitive management of rental unit availability, pivotal for Vacation-Rentals-Villas operations.
Best Booking Engine for Extended Stay & Serviced Apartments 99% recommended by 8 Extended Stay & Serviced Apartments hotels
#17 of 21
Extended-Stay-Serviced-Apartments hotels say that Neobookings's Booking Engine ranks highly due to its automation capabilities, flexibility, and ability to enhance direct sales, as highlighted in verified HotelTechReport reviews. These strengths address specific operational needs and sales goals within this sector.
Best Booking Engine for Limited Service & Budget Hotels 100% recommended by 5 Limited Service & Budget Hotels hotels
#29 of 29
Limited-Service-Budget hotels say that Neobookings' Booking Engine is highly regarded due to its flexibility, effective technical support, and ability to boost direct sales, as indicated by verified HotelTechReport reviews. Its adaptability and customer-focused service are vital for Limited-Service-Budget hotels.
Best Booking Engine for Airport/Conference Hotels 100% recommended by 7 Airport/Conference Hotels hotels
#31 of 34
Conference hotels say that Neobookings's Booking Engine provides reliable reservation security and efficient billing management, backed by responsive customer support, according to verified HotelTechReport reviews. These elements are crucial for Conference hotels seeking seamless operations and enhanced customer service.
Best Booking Engine for Bed & Breakfast & Inns 97% recommended by 10 Bed & Breakfast & Inns hotels
#27 of 35
Bed-N-Breakfast hotels say that Neobookings's Booking Engine ranks highly in verified HotelTechReport reviews due to its flexibility, personalized customer service, and ability to enhance direct sales by reducing reliance on third-party platforms.
Best Booking Engine for Boutique Hotels 99% recommended by 14 Boutique Hotels hotels
#25 of 35
Boutique hotels say that Neobookings's Booking Engine, as demonstrated by verified HotelTechReport reviews, excels due to its personalized service, ease of use, and secure reservation handling. These features are particularly beneficial for Boutique hotels seeking reliable and adaptable booking solutions.
Best Booking Engine for City Center Hotels 97% recommended by 9 City Center Hotels hotels
#27 of 31
City-Center-Hotel hotels say that Neobookings's Booking Engine is favored in verified HotelTechReport reviews for its strong customer service, ease of use, and adaptability, which are crucial for meeting diverse hotel management needs in the city center environment.
Best Booking Engine for Other 98% recommended by 12 Other hotels
#15 of 22
Other hotels say that Neobookings's Booking Engine ranks highly in verified HotelTechReport reviews due to its ease of use, reliable customer support, and adaptability. These are crucial strengths for hotels in Other, making it a valued tool for streamlined booking management.
Best Booking Engine for Resorts 99% recommended by 21 Resorts hotels
#17 of 32
Resort hotels say that Neobookings' Booking Engine ranks highly in Resort due to its adaptability, reliable customer support, and effectiveness in increasing direct bookings, as highlighted in verified HotelTechReport reviews. These features are crucial for Resort hotels seeking efficient operations and robust customer service.
By region
Best Booking Engine for hotels in Europe 98% recommended by 15 hotels in Europe
#15 of 30
Europe hotels say that Neobookings' Booking Engine ranks highly due to its user-friendly interface, effective automation features, and exceptional customer support, as highlighted in verified HotelTechReport reviews. These strengths are particularly valued by hotels in Europe, ensuring improved operations and client satisfaction.
By country
Best Booking Engine for hotels in Spain 98% recommended by 14 hotels in Spain
#4 of 8
Es hotels say that Neobookings's Booking Engine ranks highly in verified HotelTechReport reviews due to its intuitive usability, reliable technical support, and effective problem-solving capabilities. These strengths are particularly valued by establishments in Es seeking streamlined operations and enhanced customer service.

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What is Neobookings?

Founded in 2002 | Headquarters in | 51 employees
Neobookings is a comprehensive property management system that empowers hoteliers by integrating a wide range of tools into a single platform. It effectively combines a booking engine, channel manager, payment processing, website management, digital marketing, and metasearch functionalities. This seamless integration enhances direct bookings and increases revenue. Users appreciate its adaptability, personalized solutions, and efficient digital campaigns. Its intuitive content management system (CMS) and robust support streamline operations, making the platform an invaluable asset for optimizing hotel performance and efficiency.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Neobookings products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Neobookings

FAQs

Capabilities

Booking Engine that grows your direct revenue

Channel Manager that keeps your distribution under control

Loyalty Rates that turn guests into regulars

Redefine your business's efficiency and profitability

Automate and centralize all your payment operations

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Available Add-ons & Modules

Channel Manager

Channel Managers
Forget endless hours of mapping and radically transform your hotel distribution. Our Channel Manager is a comprehensive and fully automated solution for managing your sales channels, ensuring unprecedented optimization in every aspect of your distribution.

INCLUDED

Neopayments

Payments Processing Software
Automate and centralize your collection operations

INCLUDED

Rate Shopper

Rate Shopping
Take a step forward in your revenue management strategy with the Neobookings Rate Shopper. Be more effective in making decisions, adapt to sudden market changes and improve your performance. Monitor your competitors, parity in distribution channels and your online reputation in real time .

INCLUDED

Neoupgrade

Upselling Software
Offers a room upgrade automatically after booking until one day before arrival.

INCLUDED

Website Design

Website Design
A website that converts should be attractive , reflect your brand, with easy navigation and fast loading . Our projects are designed to improve your image, increasing visibility and conversion . We take care of the user experience (UX) and create optimized content based on your objectives.

INCLUDED

Online Marketing

Digital Marketing Agencies
We have the best specialists for creating online marketing strategies for demanding hotels. We carry out a comprehensive study to advise you on the best actions that will maximize your profitability and return on investment (ROI). Thanks to pay-per-click (PPC) campaigns and remarketing, in Google Ads and Microsoft Advertising, we achieve surprising results.

INCLUDED

Neobookings Reviews Summary

4.9
Excellent
Ease of Use
4.8/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Neobookings is the #10 most trending product in the Booking Engine category (out of 151) and the #265 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Neobookings’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
75 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Neobookings Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Neobookings Average Neobookings

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No matching results

2

Success Stories

14

References

24

Featured Customers

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Neobookings Reviews

Hotelier Rating

Excellent
37
Very Good
1
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (4)
  • Small (9)
  • Mid-Sized (9)
  • Large (14)
  • X-Large (2)

Country

  • Spain
    Spain
    (14)
  • Andorra
    Andorra
    (1)

Region

  • Europe
    Europe
    (15)
10

Supercharged Booking Engine, Highly recommended!

Direct Sales Manager from 500+ room Bed & Breakfast & Inn in Cala d'Or (Spain)

Verified
3 months ago
Neobookings is much more than a booking engine. Our hotel group started with their Call Center module, and the change has been radical: the automated billing rules have saved us countless problems and, above all, eliminated the no-shows that were so detrimental to us during peak season. Key points to highlight: 1. Innovation: Their AI ro...
Country Spain
Direct Sales Manager
X-Large Hotel
10

The best partners you can count on

Director from 5 to 9 room Boutique in Pemenang (Gili Islands)

Verified
10 months ago
Without a doubt, their attention, follow-up and totally personalized treatment, which, together with the service they provide, their flexibility and their ambition to improve and generate more traffic on the web, make the perfect kit for a booking engine.
Country Gili Islands
Director
X-Small Hotel
9

All Operations in a Single Tool: Vibra Hotels Success Story

Comercial & Marketing Director from 200 to 499 room Bed & Breakfast & Inn in Playa d'en Bossa (Balearic Islands)

Verified
2 years ago
Neobookings really cares about our business, and their 360 solutions are very convenient for us since we don't have to deal with many different people/vendors for the various services they provide. On the other hand, their approach is very friendly, and they are top-notch partners.
Country Balearic Islands
Comercial & Marketing Director
Large Hotel
10

Since we started working with Neobookings, the experience has been very positive and they resolve our queries in a very short period of time.

Director from 200 to 499 room Boutique in Playa d'en Bossa (Balearic Islands)

Verified
2 years ago
Reservations are very secure. It is very easy to receive reservations and listings, which makes our work much easier.
Country Balearic Islands
Director
Large Hotel
10

Excellent backup engine and great adaptability.

director from 50-74 room Extended Stay & Serviced Apartment in Sant Antoni de Portmany (Balearic Islands)

Verified
2 years ago
Significant increase in direct sales due to integrations they have developed with different platforms. Effective help desk in tracking incidents.
Country Balearic Islands
director
Mid-Sized Hotel
9

A company that is close and attentive to detail, with the essential flexibility today and ideal for maximizing direct sales.

Dirección from 50-74 room Bed & Breakfast & Inn in San Antonio Bay (Balearic Islands)

Verified
2 years ago
As well as being a company founded and growing in Ibiza, we have been clients since the beginning. The closeness they maintain despite their growth is something I value greatly, as well as their flexibility and availability. Their after-sales team responds quickly when we have problems and continually suggests improvements. They listen to t...
Country Balearic Islands
Dirección
Mid-Sized Hotel
10

YOUR ONLY PARTNER FOR GLOBAL DISTRIBUTION AND ONLINE PRESENCE.

COMMERCIAL DIRECTOR from 200 to 499 room Bed & Breakfast & Inn in Playa d'en Bossa (Balearic Islands)

Verified
2 years ago
Its technology is one of the most advanced in the sector, but its personal commitment makes it stand out from its competitors.
Country Balearic Islands
COMMERCIAL DIRECTOR
Large Hotel
10

Flexibility, Personalization and Automation!

Director from 10 to 24 room Extended Stay & Serviced Apartment in Arinsal (Andorra)

Verified
2 years ago
With the neobookings engine we have everything we need: it is easy to use, with a variety of features and has a very user-friendly interface both for us who work in the back office and for our clients.
Country Andorra
Director
Small Hotel
8

Good service and technical resolution.

CMO Alda Hotels from 25-49 room Boutique in Jaca (Spain)

Verified
2 years ago
As a customer, we greatly appreciate the personalized attention and advice, resolving our queries. We are especially satisfied with the improved operation of the booking engine.
Country Spain
CMO Alda Hotels
Small Hotel
10

Closeness and professionalism

Responsable de marketing from 100 to 199 room Bed & Breakfast & Inn in Port de Pollenca (Balearic Islands)

Verified
2 years ago
Powerful booking engine with enormous flexibility when it comes to meeting customer needs. Neobookings stands out for its friendly service, its numerous personalized solutions and its great reliability. Open to making continuous improvements, you can always trust that they will do a good job.
Country Balearic Islands
Responsable de marketing
Large Hotel
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

It allows you to manage inventory, rates, and availability across multiple channels from a single point, with real-time updates that reduce errors and prevent overbookings. Furthermore, its seamless connectivity with OTAs and other systems within the hotel ecosystem (such as RMS) facilitates efficient and automated operations. In short, Neobookings stands out for its ability to centralize distribution and maintain consistency across channels, bringing stability and efficiency to your revenue strategy.

Question:

What differentiates this product or service from the competition?

Answer:

On the one hand, its advanced automation and configuration stand out. In addition, its synchronization speed (in seconds) and the stability of the connectivity make a clear difference in day-to-day operations, reducing operational incidents and improving data reliability, a critical point when working with multiple systems such as RMS.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Our advice would be to take full advantage of the automation and integration capabilities from the outset. Neobookings is not just a channel manager for distributing inventory, but a powerful tool that, when properly configured, can optimize both operations and revenue strategy. Investing time in a correct initial setup (channels, rules, RMS connections) will make all the difference in long-term performance. The better the system is aligned with the hotel's strategy, the greater the impact on efficiency and revenue generation.

RecommendationAvatar + 0 recommend
Recommended by
RecommendationAvatar
Némesis Zerga Marketing Manager @ Dataria
RecommendationAvatar
Némesis Zerga Marketing Manager @ Dataria
Are you a consultant or vendor that recommends Neobookings? Leave a recommendation

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Support

Unverified

Neobookings has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center Product Updates
Suppo Info Image Green check icon

2026

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

98%

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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