Onity

5.0 (3 REVIEWS)

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HT Score  
0 out of 100
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Electronic locking solutions, Energy management systems, and Electronic in-room safes

More than 50% of Onity’s reviews come from United States.

What is Onity?

Founded in 1941 | Headquarters in | 205 employees
Onity is a comprehensive access control and facility management platform tailored for diverse sectors like hospitality, marine, education, corporate, and military. Specializing in electronic locking systems and contactless mobile access solutions, Onity enhances security and operational efficiency through its cloud-based mobile credential platform, DirectKey. This platform offers versatile deployment options—users can utilize the DirectKey app, integrate with their own brand's loyalty app, or connect with third-party solutions, ensuring a seamless, secure experience. Additionally, Onity provides electronic in-room safes, minibars, and energy management systems, all supported by a robust global network.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Onity products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Onity

FAQs

Onity Alternatives

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Capabilities

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Onity doesn’t have any benefits or use cases available

Features

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Compatibility

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Onity Reviews Summary

5.0
Excellent
Ease of Use
2.3/5
Customer Support
2.3/5
ROI
2.0/5
Implementation
2.0/5

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Achievements

Trending Product

This vendor's trending score is rising, Onity is the #19 most trending product in the Hotel Keyless Entry Systems category (out of 45) and the #1182 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Onity’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Onity Pricing

Pricing Available By Request

Onity has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Onity Reviews

Hotelier Rating

Excellent
1
Very Good
0
Average
0
Poor
0
Terrible
2

Property Size

  • Large (1)

Country

  • United States
    United States
    (2)

Region

  • North America
    North America
    (2)
0

Terrible Experience - Lack customer service

Owner from 100 to 199 room Luxury Hotel in Long Beach (United States)

Verified
3 years ago
There is nothing to like when you cannot get the proper help nor dos the contact phone numbers seem to work
Country United States
Owner
Large Hotel
0

Nothing but problems since the day of install

Resort Manager from Extended Stay & Serviced Apartment in South Lake Tahoe (United States)

Verified
4 years ago
The one benefit of this system is that the Key cards do not demagnetize as previous versions did. Other than that the product quality in outdoor applications is HORRIBLE!
Country United States
Resort Manager
10

Easy to use, has great features, all the details are stored and synced real time,

Director of Rooms from in

Verified
8 years ago
- Easy to Use - Has multiple access levels - Easy to track - Has very simple user interface - Can be monitored in real time
Director of Rooms
  • 1

Recommend empty

It looks like Onity is not recommended by any hotels

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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

Onity Smart Locks excels in delivering advanced security solutions tailored to the dynamic needs of the hospitality industry. Their products ensure seamless, secure access for guests while providing hoteliers with robust management capabilities.

Question:

What differentiates this product or service from the competition?

Answer:

Onity sets itself apart from competitors through several unique features and advantages: Innovative Technology: Onity continually innovates, incorporating the latest in smart technology to stay ahead of industry trends. Their locks support various access methods, including RFID, Bluetooth, and mobile keys. Proven Reliability: With decades of experience in the market, Onity has a proven track record of reliability and durability, making their locks a trusted choice for hotels worldwide. Customizable Solutions: Onity offers a range of customizable options to fit the specific needs of different property types, from boutique hotels to large chains. This flexibility ensures that each client receives a tailored solution.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Smart locks can significantly improve efficiency and guest satisfaction by offering keyless entry and digital check-ins. By choosing a smart lock system that works well with your current guest management tools, you can provide a seamless and modern experience for your guests without needing direct PMS integration. Focus on finding a solution that complements your existing processes and enhances your overall operational efficiency.

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More About Onity

Onity is a leading provider of electronic locking solutions for hotels, specializing in hotel locks and access control systems. Onity's innovative products and technologies enhance security and improve the guest experience in hotel rooms.

Onity's hotel locks utilize RFID (Radio-Frequency Identification) technology, allowing guests to access their hotel room using a key card. These electronic locks provide secure and convenient access control, eliminating the need for traditional keys.

The Onity lock system consists of a lock case, card reader, and latch mechanism. The lock case houses the electronic components, while the card reader reads the RFID credentials encoded on the key card. The latch mechanism ensures proper locking and unlocking of the hotel door.

Onity's advanced locks offer additional features such as Bluetooth connectivity, allowing guests to use their mobile devices as a key to access their room. This mobile key feature, known as DirectKey, provides a seamless and contactless check-in experience.

The Onity encoder is a device used by the front desk or hotel staff to program and encode key cards for guests. It enables efficient management of guest access and allows for easy administration of room assignments.

Onity's Trillium RFID technology is a secure and reliable RFID solution for hotel locks. It offers enhanced security features and is compatible with ISO and MIFARE standards, ensuring compatibility and flexibility for different hotel requirements.

Onity also provides room safes, security systems, and power supplies to complement their electronic locking solutions. These products enhance guest safety and protect their belongings during their stay.

The Onity HT24 lock system is a popular choice in the hospitality industry. It offers a robust and reliable electronic locking solution for hotel rooms, ensuring guest security and satisfaction.

Onity's electronic locking solutions are designed for easy integration and compatibility with existing systems. This easy upgrade path allows hotels to enhance their security systems without significant disruption.

The Onity Trillium lock, in particular, is known for its durability, reliability, and security features. It incorporates advanced technology and is backed by Onity's expertise in electronic locking solutions.

Onity is a leading provider of electronic locks and access control systems for the hotel industry. Their RFID-based hotel locks, including the Trillium RFID technology, offer secure and convenient access to hotel rooms. With features like mobile key access, easy integration, and a focus on guest safety, Onity's electronic locking solutions contribute to an enhanced guest experience and improved security in hotel rooms.

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Support

Unverified

Onity has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2026

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