Reception and booking system for Wellness & SPA facilities including on-line booking engine
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TAC Reservation Assistant
5.0 (1 REVIEWS)
HT Score
0 out of 100
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TAC Reservation Assistant
Unranked in Spa Software
All-In-One Software for your business. Simplifies daily processes in the spa, fitness club and more.
100% recommended by 1 hotels
TAC | The Assistant Company has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is TAC | The Assistant Company?
Founded in 2001 | Headquarters in Hartberg (Austria) | 100 employees
TAC Reservation Assistant is a comprehensive spa management software designed for hotels, clubs, baths, and resorts. It streamlines operations by managing spa treatments, activities, memberships, access control, and payments through a unified system. The platform enhances business efficiency with over 200 interface integrations, ensuring seamless connectivity with existing IT systems. It adds value by facilitating reservations, self-service check-ins, and mobile management, thus improving the guest experience. TAC Reservation Assistant offers a digital end-to-end solution, making it an ideal fit for businesses seeking an all-in-one spa management solution.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of TAC | The Assistant Company products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
TAC | The Assistant Company Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
TAC | The Assistant Company Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by TAC | The Assistant Company
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
TAC | The Assistant Company's Provided Description:
"Our spa software solutions help hotels, clubs, baths and resorts manage everything from spa treatments and activities to memberships, access control, and payments — all in one seamless system. With over 200 interface integrations, TAC ensures smooth connection to your existing IT landscape while enhancing efficiency and guest experience. Whether it’s reservations, self-service check-ins, or mobile management, we provide a digital end-to-end solution tailored to your needs."
FAQs
Capabilities
Reservation Assistant - Spa & Activity Software
Reservation Assistant - Spa & Activity Software
“Reservation Assistant – Spa & Activity Software” is tailored to the needs of modern day spas, resorts, golf clubs or health resorts, including many modules and features for more flexibility. Whether fitness courses, spa packages or golf courses: the TAC software is specialized in the reservation of various resources and supports you in managing and organizing your offer.
Club Assistant - Membership Software
Club Assistant - Membership Software
TAC's Membership Software “Club Assistant” supports the membership management in every modern fitness club. Clever, effortless and simple to use designed for single or multi-property businesses.
Entry Assistant - Access Control Software:
Entry Assistant - Access Control Software:
The digitally networked software “Entry Assistant” is much more than a cash desk system. The all-in-one guest solution with access management for pools, thermal spas and resorts offers all important functions in the digital age.
TAC|Sense
TAC|Sense
Spa Management at your fingertips. Smartphone, tablet, laptop or desktop: without any additional applications, employees always have up to date reservation plans at hand on all mobile devices. Responsive Design, a touch-optimized operation and user-friendly menus characterize the all-in-one solution. TAC|Sense is the optimal solution for businesses with one or more treatment rooms, as the requirements range from the creation of services to the billing of treatments and packages.
Features
Reservations Managements
4/5 features
Payment
4/5 features
Upselling & Packages
4/5 features
Guest Communications
4/5 features
Available Add-ons & Modules
TAC|Cloud Backup
Spa Software
The threat of cyberattacks is constantly growing and fraudsters are becoming more and more tricky. TAC|Cloud Backup offers the possibility to backup data or servers 1:1 to be protected in case of emergency. TAC handles the ongoing backup for you, and you can concentrate on your daily business.
Self-Service Machines
Spa Software
TAC software and hardware products enable fully automated access solutions for spas, leisure facilities and fitness clubs. The completely digital customer journey begins with the online booking of the ticket, through the issue of RFID medium at the TAC|Wrist dispensing machine, to admission via turnstile. The different capacities of the dispensing machines are tailored to the requirements of the respective businesses.
TAC Kiosk
Spa Software
Kiosk allows your members and prospective customers to book personal-trainer sessions, spa appointments and courses via touchscreen displays. Prospects can obtain information and register themselves for preferred contracts.
TAC Webshop
Booking Engine
Acquire new web customers with no effort at all. The TAC Webshop integrates product and gift certificate sales, appointment bookings, contract management and much more.
TAC|Pay
Payments Processing Software
The modern All-In-One payment solution: With the fully integrated payment interface TAC|Pay, single and recurring payments as well as refunds are processed easily, quickly and securely throughout the TAC software. Your personal TAC|Pay portal access offers a detailed presentation of transactions as well as clear reports and analysis.
TAC|Business Intelligence
Spa Software
With TAC|BI you always have your company data at your fingertips. In order to operate successfully on the market today, an understanding of complex data and interrelationships is indispensable. Thanks to the analysis and interpretation of key performance indicators well-founded business decisions can be made. TAC|BI combines operational understanding with an analytical overview.
Q1 '26 Spa Software Survey Insights
Is TAC | The Assistant Company a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 3
Mid-sized
96%
(58)
Medium hotels say that HOTELTIME's Spa Software, based on verified HotelTechReport reviews, effectively integrates with PMS systems, simplifies reception tasks, and enhances customer service efficiency. This software is praised by Medium hotels for its user-friendliness, intuitive design, and robust customer support.
#1
of 3
Small
93%
(47)
Small hotels say that HOTELTIME's Spa Software ranks highly in verified HotelTechReport reviews due to its user-friendly interface, efficient customer support, and seamless integrations with other systems. These strengths aid in streamlining operations and enhancing the guest experience for Small hotels.
#2
of 2
Enterprise
87%
(10)
X Large hotels say that Trybe's Spa Software, based on verified HotelTechReport reviews, ranks highly due to its user-friendly interface, efficient onboarding process, and strong support team. These features facilitate seamless operations and enhance guest experience across multiple hotel properties.
Mid-sized
96%
(58)
#1
of 3
Medium hotels say that HOTELTIME's Spa Software, based on verified HotelTechReport reviews, effectively integrates with PMS systems, simplifies reception tasks, and enhances customer service efficiency. This software is praised by Medium hotels for its user-friendliness, intuitive design, and robust customer support.
Small
93%
(47)
#1
of 3
Small hotels say that HOTELTIME's Spa Software ranks highly in verified HotelTechReport reviews due to its user-friendly interface, efficient customer support, and seamless integrations with other systems. These strengths aid in streamlining operations and enhancing the guest experience for Small hotels.
Enterprise
87%
(10)
#2
of 2
X Large hotels say that Trybe's Spa Software, based on verified HotelTechReport reviews, ranks highly due to its user-friendly interface, efficient onboarding process, and strong support team. These features facilitate seamless operations and enhance guest experience across multiple hotel properties.
Rank
Hotel type
Popular alternatives
#2
of 3
Resorts
96%
(52)
Resort hotels say that HOTELTIME's Spa Software consistently ranks highly in verified HotelTechReport reviews due to its user-friendly interface, seamless third-party integrations, and effective booking management capabilities. These features are particularly valued in the dynamic Resort environment.
#1
of 3
Other
96%
(19)
Other hotels say that HOTELTIME's Spa Software ranks highly in Other due to its user-friendly interface, seamless integration capabilities, and robust support, as highlighted in verified HotelTechReport reviews. Additionally, its cloud accessibility and ease of setup are crucial for operational efficiency.
#2
of 3
Branded Hotels
96%
(18)
Branded hotels say that HOTELTIME's Spa Software ranks highly due to its user-friendly interface, seamless integration with other systems, and effective customer support, as highlighted in verified HotelTechReport reviews. These aspects are particularly valuable for Branded hotels, ensuring efficient operations and enhanced guest experiences.
Resorts
96%
(52)
#2
of 3
Resort hotels say that HOTELTIME's Spa Software consistently ranks highly in verified HotelTechReport reviews due to its user-friendly interface, seamless third-party integrations, and effective booking management capabilities. These features are particularly valued in the dynamic Resort environment.
Other
96%
(19)
#1
of 3
Other hotels say that HOTELTIME's Spa Software ranks highly in Other due to its user-friendly interface, seamless integration capabilities, and robust support, as highlighted in verified HotelTechReport reviews. Additionally, its cloud accessibility and ease of setup are crucial for operational efficiency.
Branded Hotels
96%
(18)
#2
of 3
Branded hotels say that HOTELTIME's Spa Software ranks highly due to its user-friendly interface, seamless integration with other systems, and effective customer support, as highlighted in verified HotelTechReport reviews. These aspects are particularly valuable for Branded hotels, ensuring efficient operations and enhanced guest experiences.
Rank
Region
Popular alternatives
#1
of 3
Europe
94%
(107)
Europe hotels say that HOTELTIME's Spa Software ranks highly based on verified HotelTechReport reviews for its ease of use, seamless integration with other systems, and robust customer support. These strengths are consistently noted as critical for efficient operations in European hospitality environments.
#2
of 2
Africa
100%
(5)
Africa hotels say that HOTELTIME's Spa Software ranks highly due to its user-friendly interface, cloud accessibility, and efficient booking management, as noted in verified HotelTechReport reviews. These features are particularly valued by Africa hotels for efficient operations and flexible access.
#2
of 2
Middle East
100%
(6)
Me hotels say that HOTELTIME's Spa Software rates highly in verified HotelTechReport reviews for its ease of access, reliable cloud integration, and comprehensive management capabilities. These features support efficient operations, convenient remote access, and seamless scalability, which are important to Me hotels.
Europe
94%
(107)
#1
of 3
Europe hotels say that HOTELTIME's Spa Software ranks highly based on verified HotelTechReport reviews for its ease of use, seamless integration with other systems, and robust customer support. These strengths are consistently noted as critical for efficient operations in European hospitality environments.
Africa
100%
(5)
#2
of 2
Africa hotels say that HOTELTIME's Spa Software ranks highly due to its user-friendly interface, cloud accessibility, and efficient booking management, as noted in verified HotelTechReport reviews. These features are particularly valued by Africa hotels for efficient operations and flexible access.
Middle East
100%
(6)
#2
of 2
Me hotels say that HOTELTIME's Spa Software rates highly in verified HotelTechReport reviews for its ease of access, reliable cloud integration, and comprehensive management capabilities. These features support efficient operations, convenient remote access, and seamless scalability, which are important to Me hotels.
Rank
Country
Popular alternatives
#2
of 2
United Arab Emirates
100%
(6)
Ae hotels say that HOTELTIME's Spa Software ranks highly in verified HotelTechReport reviews due to its user-friendly accessibility, cost-effectiveness, and integration capabilities with other systems. These strengths are particularly valued by hotels in Ae looking for efficient and scalable operations.
#1
of 1
South Africa
100%
(5)
Za hotels say that HOTELTIME's Spa Software is highly rated in verified HotelTechReport reviews for its user-friendly design, efficient booking and management functionalities, and the invaluable cloud access that supports operational efficiency across multiple spa locations.
#1
of 1
United Kingdom
95%
(22)
Gb hotels say that Trybe's Spa Software excels due to its ease of use, robust online booking system, and responsive support team, as highlighted in verified HotelTechReport reviews. These strengths enhance operational efficiency and guest experiences, benefiting Gb hospitality operations significantly.
United Arab Emirates
100%
(6)
#2
of 2
Ae hotels say that HOTELTIME's Spa Software ranks highly in verified HotelTechReport reviews due to its user-friendly accessibility, cost-effectiveness, and integration capabilities with other systems. These strengths are particularly valued by hotels in Ae looking for efficient and scalable operations.
South Africa
100%
(5)
#1
of 1
Za hotels say that HOTELTIME's Spa Software is highly rated in verified HotelTechReport reviews for its user-friendly design, efficient booking and management functionalities, and the invaluable cloud access that supports operational efficiency across multiple spa locations.
United Kingdom
95%
(22)
#1
of 1
Gb hotels say that Trybe's Spa Software excels due to its ease of use, robust online booking system, and responsive support team, as highlighted in verified HotelTechReport reviews. These strengths enhance operational efficiency and guest experiences, benefiting Gb hospitality operations significantly.
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TAC | The Assistant Company Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, TAC Reservation Assistant is the #10 most trending product in the Spa Software category (out of 16) and the #1647 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreTAC | The Assistant Company’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
TAC | The Assistant Company Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare TAC | The Assistant Company to Top Alternatives
TRYBE: Modern Spa, Wellness & Activity Management Software
Effortless management for guest experiences beyond just rooms. Your all-in-one solution for spa, fitness, and activity reservations.
Want to find out if TAC | The Assistant Company is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
10
Committed, trustworthy partner
Spa Operations Manager from 200 to 499 room City Center Hotel in Rostock (Germany)
Verified
4 years ago
TAC offers us an all-in-one software that is perfectly tailored to our needs and wishes. Each module that we use in the SPA area of the resorts contributes to the administrative and organizational processes in a very efficient way. With various, partly individual interfaces, TAC optimally supports the automation of our business processes. W...
Germany
Germany
Spa Operations Manager
Large Hotel
- 1
It looks like TAC | The Assistant Company is not recommended by any hotels
Check out the top 10 most recommended TAC | The Assistant Company alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
The TAC products simplify daily processes in spas, thermal baths, fitness clubs and other leisure companies. "Reservation Assistant - Spa & Activity Software" is specialized in the unique software needs of the spa industry and optimizes all processes of modern spa management, including reservations, membership management, employee scheduling, stock control, CRM and billing. Furthermore, there are attractive add-ons, such as the TAC Webshop which integrates sales, appointment bookings, lounger reservation, a partner area and much more. The intuitive design and user-friendly screens offer the highest flexibility.
Showing all answers to: "What does this product or service do well?"
The TAC products simplify daily processes in spas, thermal baths, fitness clubs and other leisure companies. "Reservation Assistant - Spa & Activity Software" is specialized in the unique software needs of the spa industry and optimizes all processes of modern spa management, including reservations, membership management, employee scheduling, stock control, CRM and billing. Furthermore, there are attractive add-ons, such as the TAC Webshop which integrates sales, appointment bookings, lounger reservation, a partner area and much more. The intuitive design and user-friendly screens offer the highest flexibility.
Question:
What differentiates this product or service from the competition?
Answer:
TAC’s credo “designed to simplify” is reflected in the whole software. As All-In-One provider the TAC software manages all areas of a spa in one solution. Many modules and features allow more flexibility, you can choose those functions which best suit your business needs. Numerous interfaces to external PMS systems guarantee a smooth integration into the existing IT infrastructure. A skilled support team is always at your disposal.
Showing all answers to: "What differentiates this product or service from the competition?"
TAC’s credo “designed to simplify” is reflected in the whole software. As All-In-One provider the TAC software manages all areas of a spa in one solution. Many modules and features allow more flexibility, you can choose those functions which best suit your business needs. Numerous interfaces to external PMS systems guarantee a smooth integration into the existing IT infrastructure. A skilled support team is always at your disposal.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
TAC is motslikely the most sophisticated solution in its area. Buyers should take a full tour and learn all functionalities to make sure it is really used in all areas. Like with all solutions, it is important to evaluate the interface details beforehand.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
TAC is motslikely the most sophisticated solution in its area. Buyers should take a full tour and learn all functionalities to make sure it is really used in all areas. Like with all solutions, it is important to evaluate the interface details beforehand.
Recommended by
Michael Toedt
CEO
@
dailypoint by Toedt, Dr. Selk & Coll. GmbH
Michael Toedt
CEO
@
dailypoint by Toedt, Dr. Selk & Coll. GmbH
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Support
Unverified
TAC | The Assistant Company has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2026
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Ease of Use
0.0/5
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