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Compare TrustYou (Reputation) vs Revinate (Reputation) vs Customer Alliance

TrustYou

TrustYou (Reputation)

179 reviews
Revinate

Revinate (Reputation)

105 reviews
Customer Alliance

Customer Alliance

23 reviews

Compare TrustYou (Reputation) vs Revinate (Reputation) vs Customer Alliance

Reputation Management vendor comparison between TrustYou (Reputation) vs Revinate (Reputation) vs Customer Alliance. Find out which Reputation Management is right for you based on realtime data from 307 verified hotelier reviews across 83 countries.

TrustYou

TrustYou

Ranked 3 (out of 40)

4.4
179 reviews
View profile
Revinate

Revinate

Ranked 2 (out of 40)

4.5
105 reviews
View profile
Customer Alliance

Customer Alliance

Ranked 12 (out of 40)

4.6
23 reviews
View profile

Ratings Summary

HT Score

TrustYou (Reputation)

95

Revinate (Reputation)

97

Customer Alliance

23
Popularity

TrustYou (Reputation)

179 verified reviews

Revinate (Reputation)

105 verified reviews

Customer Alliance

23 verified reviews
Likelihood to Recommend

TrustYou (Reputation)

87%

Revinate (Reputation)

90%

Customer Alliance

92%
Ease of Use

TrustYou (Reputation)

4.5

Revinate (Reputation)

4.6

Customer Alliance

4.5
ROI

TrustYou (Reputation)

4.3

Revinate (Reputation)

4.3

Customer Alliance

4.3
Implementation

TrustYou (Reputation)

4.3

Revinate (Reputation)

4.4

Customer Alliance

4.7
Customer Support

TrustYou (Reputation)

4.5

Verified Customer Support

Revinate (Reputation)

4.6

Verified Customer Support

Customer Alliance

4.7

Verified Customer Support

Certificate of Excellence

TrustYou (Reputation)

Revinate (Reputation)

Customer Alliance

Features

Alerts & Notifications
Corporate Reporting
Mobile Accessibility
Workflow Management
Competitive Intelligence
Sentiment Analysis
Social Media
Revenue Reporting
Reporting Dashboard
SMS text messaging
Multi-property Management
Case Management

TrustYou (Reputation)

Alerts & Notifications
Corporate Reporting
Mobile Accessibility
Workflow Management
Competitive Intelligence
Sentiment Analysis
Social Media
Revenue Reporting
Reporting Dashboard
SMS text messaging
Multi-property Management
Case Management

Revinate (Reputation)

Alerts & Notifications
Corporate Reporting
Mobile Accessibility
Workflow Management
Competitive Intelligence
Sentiment Analysis
Social Media
Revenue Reporting
Reporting Dashboard
SMS text messaging
Multi-property Management
Case Management

Customer Alliance

Alerts & Notifications
Corporate Reporting
Mobile Accessibility
Workflow Management
Competitive Intelligence
Sentiment Analysis
Social Media
Revenue Reporting
Reporting Dashboard
SMS text messaging
Multi-property Management
Case Management

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

TrustYou
vs.
Revinate
vs.
Customer Alliance

Customers

Top 3 Segments

TrustYou (Reputation)

Resort - 22%
Other - 21%
Branded - 12%

Revinate (Reputation)

Other - 23%
Boutique - 23%
Resort - 20%

Customer Alliance

Bed & Breakfast - 17%
City Center - 13%
Boutique - 13%
Featured clients

TrustYou (Reputation)

Revinate (Reputation)

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Fit Score for Your Property

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Pricing

Free trial
Upfront cost
Monthly Subscription
-
Yes ( Less than $3/room/month )
-
Yes
-
Yes ( Less than $500/month )

TrustYou (Reputation)

Free trial
Upfront cost -
Monthly Subscription Yes ( Less than $3/room/month )

Revinate (Reputation)

Free trial
Upfront cost -
Monthly Subscription Yes

Customer Alliance

Free trial
Upfront cost -
Monthly Subscription Yes ( Less than $500/month )
Custom Price Quote
TrustYou
vs.
Revinate
vs.
Customer Alliance

What Customers Are Saying

Most Recent Review

TrustYou (Reputation)

Good job!

COO

Revinate (Reputation)

Email Marketing & data

Marketing & Communication Manager

Customer Alliance

Reviews are so important for direct bookings on the website.

Marketing Consultant
Most Positive Review

TrustYou (Reputation)

Use TrustYou, as it is amazing to keep an eye on your reviews, it picks out the bad & good phrases in a review so you can see what your downfalls and your strong points are.

Front Office Manager from Bowness-on-Windermere (United Kingdom)

Revinate (Reputation)

Seamless platform for social engagement monitoring

Marketing Manager from Los Angeles (United States)

Customer Alliance

Improve your daily work with this excellent software.

General Manager
Most Critical

TrustYou (Reputation)

What our guests think and how our employees see it

Quality manager

Revinate (Reputation)

Essential tools for understanding your guests.

Head of Marketing & Sales

Customer Alliance

The whole concept is appreciated from our guests

Director
References

TrustYou (Reputation)

Selim Imre
Rooms Division Manager ASKA Hotels

Eric Van Dijk
Managing Director MEININGER Hotel Berlin Central Station

Shanna Davis
Marketing Manager Ayres Hotels

Revinate (Reputation)

Lisa Juliot
Social Media Community Manager Crown Paradise Club Puerto Vallarta

Lyn Aoki
Senior Director of Guest Service & Brand Standards Aqua-Aston Hospitality

Joe Venton
Digital & Creative Marketing Lead

Sarah Koerffer Seward
Marketing Coordinator Ligula Hospitality Group AB

Mario Gantenbein
Online Marketing Manager Hotel Welcome Inn

Kolbrún Ýr Sigurðardóttir
Digital Marketing Project Manager

Stefanie Volgt
Distribution Manager GCH Hotel Group

Nicole Middleton
Database Marketing Manager Brittain Resorts & Hotels

Misty Moore
Director of Sales and Marketing Inn at Northrup Station

Thulana Fernando
ECommerce Manager Crown & Champa Resorts

Aude Cheronnet
Senior Digital Marketing Manager GCP Hospitality

Lyn Aoki
Senior Director of Guest Services & Brand Standards, Corporate at Aqua-Aston Hospitality Aqua-Aston Hospitality

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General Info

Screenshots
Integrations

TrustYou (Reputation)

Hotel Management Software (5) Staff Collaboration Tools (1) Property Management Systems (13)

Revinate (Reputation)

Digital Marketing Agencies (3) Hotel Management Software (8) Property Management Systems (26)

Customer Alliance

Rate Shopping & Market Intelligence (1) Staff Collaboration Tools (1) In-Room Hotel Tablets (3)
Recent Company Updates

TrustYou (Reputation)

TrustYou doesn’t have any recent company updates

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