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HelloShift Contactless Checkin
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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HelloShift Contactless Checkin
Unranked in Contactless Check-in
Skip the front desk with digital check-in, ID verification, e-signatures, and mobile keys - no app download
93% recommended by 106 hotels
HelloShift has 0 reviews from United States so we’re unable to verify that they operate in your local market.
What is HelloShift?
Founded in 2014 | Headquarters in San Francisco (United States) | 3 employees
HelloShift Contactless Checkin is a guest registration platform that allows individuals to check in using their phones before arrival, with no app download needed. It features AI-powered ID verification, fraud detection, electronic signatures, and integrates mobile key delivery with over 12 smart lock systems. The platform also offers a digital guidebook, a guest shop for upselling, and digital tipping. Benefits include 60-75% guest adoption within three months, a 50-65% reduction in front desk check-in time during peak periods, and a 70% increase in revenue from digital upsells compared to front desk interactions. It integrates seamlessly with over 40 property management systems as part of the AI-powered HelloShift hotel operations platform.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of HelloShift products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
HelloShift Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
HelloShift Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by HelloShift
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
HelloShift's Provided Description:
"HelloShift Contactless Check-In lets guests register from their phone before arrival with no app download required. AI-powered ID verification and fraud detection, electronic signatures, and mobile key delivery via 12+ smart lock integrations. Includes a digital guidebook, guest shop for upsells, and digital tipping. Results: 60-75% guest adoption within 3 months, 50-65% reduction in front desk check-in time during peak periods, and 70% more revenue from digital upsells vs front desk. Part of the AI-powered HelloShift hotel operations platform. Integrates with 40+ PMS systems."
FAQs
HelloShift Contactless Checkin Alternatives
Not sure if HelloShift is right for your hotel? Here are similar Contactless Check-in vendors that could be a good fit for your hotel:
Capabilities
Mobile check-in with no app download
Mobile check-in with no app download
Guests check in from their phone via a branded web link -- no app install required. AI-powered ID verification and fraud detection with electronic signatures. Reduces front desk check-in time 50-65% during peak periods. 60-75% guest adoption within three months of enabling on a property. Works on any phone, any PMS, and any existing front desk workflow.
AI ID verification and fraud detection
AI ID verification and fraud detection
AI-powered identity verification at check-in. Guests upload government ID and selfie; HelloShift validates document authenticity and matches face to ID in under 10 seconds. Stops chargebacks, underage bookings, and fraudulent reservations before the guest arrives. No third-party verification vendor needed -- bundled at no extra cost.
Mobile key delivery via smart locks
Mobile key delivery via smart locks
HelloShift delivers mobile room keys or access codes via the check-in flow. Integrates with 12+ smart lock brands: Yale, ASSA ABLOY, dormakaba, Salto, and more. Guest receives the key on their phone after ID verification and payment; staff never has to hand out a physical key. Works for branded hotels, boutiques, vacation rentals, and multi-property groups.
Pre-arrival upsells and guest shop
Pre-arrival upsells and guest shop
Guest shop in the check-in flow offers room upgrades, late checkout, parking, spa appointments, breakfast add-ons, and branded merchandise. Guests buy on their phone during check-in; revenue flows to the hotel PMS. Hotels using HelloShift upsells capture up to 70% more ancillary revenue per stay than traditional front-desk upselling.
Digital tipping for hotel staff
Digital tipping for hotel staff
Guests tip housekeepers, bellhops, and front desk staff digitally during or after their stay -- no cash required. Tips flow directly to the named employee via the HelloShift app, tracked for payroll. Average tipping rates approximately double when digital options are offered vs. cash-only. Lifts staff earnings without any payroll burden for the property.
Features
Pre-Arrival & Check-in
4/5 features
Information Collection
4/5 features
Translations
4/5 features
Payments & Authorization
4/5 features
Mobile Key
4/5 features
Upgrades & Upselling
4/5 features
Other
0/1 features
Available Add-ons & Modules
Guest messaging and AI chat
Guest Messaging Software
In addition to contactless check-in, HelloShift extends into guest messaging -- SMS, WhatsApp, web chat -- for pre-arrival automations, in-stay support, and post-stay review requests. AI assistant handles 70-82% of guest questions. Lets a hotel consolidate contactless check-in AND guest messaging into one vendor.
HelloShift Reviews Summary
Terrible
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, HelloShift Contactless Checkin is the #56 most trending product in the Contactless Check-in category (out of 86) and the #2204 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHelloShift has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
HelloShift Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare HelloShift to Top Alternatives
Offer your guests to check-in online before their arrival so they can skip the long lines at reception! Contactless is the new standard.
Guest Experience. Hotel Operations. Seamlessly Magical.
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Support
Verified Support
HelloShift has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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