Happier Guests & More Revenue: Experience Canary’s AI-Powered Guest Management Platform
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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Breezeway (Messaging)
4.9 (16 REVIEWS)
Unranked in Guest Messaging Software
SMS messaging tools purpose-built for short-term rental operators
99% recommended by 27 hotels
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Breezeway products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Breezeway Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Breezeway Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Breezeway
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Breezeway's Provided Description:
"Breezeway’s messaging app empowers short-term and vacation rental operators to automate guest communication programs and deliver more service throughout each stay. Purpose built for hospitality providers, Breezeway’s messaging tools make it easy to send bulk messages, resolve in-house issues, share status updates on maintenance and concierge services, and offer guests stay extensions when there are gaps in between reservations. With Breezeway Messaging, you can: - Automate Communication with Two-Way SMS - Send Messages to Multiple Guests at Once - Monitor Conversations Through One Central Portal - Drive Additional Revenue with ‘Stay Extension’ Offers"
Breezeway (Messaging) Alternatives
Not sure if Breezeway is right for your hotel? Here are similar Guest Messaging Software vendors that could be a good fit for your hotel:
Capabilities
Breezeway doesn’t have any benefits or use cases available
Features
Unified Inbox
Multi-Channel
Automation
Upselling & Ancillaries
Task & Request Management
Surveys & Feedback
Reporting & Analytics
Compliance & Privacy
Digital Registration & Check-in
Pre-Stay
In-Stay & Post Stay
Back-Office
Artificial Intelligence
Recommended by
Achievements
This vendor's trending score is rising, Breezeway (Messaging) is the #26 most trending product in the Guest Messaging Software category (out of 74) and the #1048 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBreezeway’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Pricing Available By Request
Breezeway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Breezeway to Top Alternatives
Happier Guests & More Revenue: Experience Canary’s AI-Powered Guest Management Platform
An AI-based omni channel communication center
Solve 85%+ of your guest's questions with AI directly on the Webchat, Social Media, WhatsApp & more.
Hotelier Rating
Looking for specific info?
Breezeway has allowed us to streamline operations!
Co-Founder from 50-74 room Boutique in Telluride (United States of America)
Outstanding Software
Operations Manager from 100 to 199 room Bed & Breakfast & Inn in Kill Devil Hills (United States of America)
Couldn't live without Breezeway
Office Manager from 100 to 199 room Bed & Breakfast & Inn in Jackson (United States of America)
Breezeway is perfect for my small vacation rental business!
Owner from 200 to 499 room Branded Hotel in Oklahoma City (United States of America)
Breezeway makes our lives a breeze!
General Manager from 100 to 199 room Bed & Breakfast & Inn in Santa Rosa Beach (United States of America)
Efficient Software Service
Customer Care Advisor from 100 to 199 room Bed & Breakfast & Inn in Kill Devil Hills (United States of America)
Great product, increased communication and efficiency within operations and very user friendly!
Director of Operations from 100 to 199 room Branded Hotel in Hilton Head Island (United States of America)
Breezeway changed my job role for the BEST!
Scheduling Coordinator from 200 to 499 room Bed & Breakfast & Inn in Myrtle Beach (United States of America)
Breezeway's texting feature revolutionized our guest communication. The auto template function enables swift assistance, particularly during high-volume check-in periods, enhancing our efficiency without compromising service quality.
Director of Operations from 25-49 room Luxury Hotel in Holmes Beach (United States of America)
Breezeway is the overall best software we’ve ever used in the property management industry in terms of functionality and effectiveness and ease of use.
Co-Owner Co-Founder from 100 to 199 room Boutique in Park City (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationBreezeway hasn’t been recommended by any experts or partners yet
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Breezeway has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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