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HelloShift (Guest)

Ranked 2nd (out of 37) in Guest Messaging Software

Guest Messaging Software

Ratings Snapshot

Certificate of Excellence
Read 66 reviews
93%
Recommend
Reviews Summary
95 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #2 out of 37 in Guest Messaging Software

Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.7/5
Customer support
4.7/5
Verified Customer Support

HelloShift’s customer support processes haven’t yet been verified by Hotel Tech Report.

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HelloShift (Guest) Overview

About HelloShift View website

Founded in 2014 | Headquarters in San Francisco (United States) | 3 employees

Other product by HelloShift

Integrates with

  • Guest Messaging Software
  • Property Management Systems
  • Marketplaces & Integrators
  • Hotel Management System
Browse integrations (9 verified)

What customers love about HelloShift (Guest)

93% recommend

Front Desk Agent from Boutique in San Francisco (United States)

General Manager from Branded in Phoenix (United States)

Front Desk Supervisor from Boutique in San Francisco (United States)

Front Office Manager from Branded in San Jose (United States)

Bellperson/Concierge from Boutique in San Francisco (United States)

Asst. General Manager from Branded in Oakland (United States)

Director of Sales from Branded in Carlsbad (United States)

Assistant General Manager from Boutique in San Francisco (United States)

Complex Front Office Manager from Boutique in Hayward (United States)

Front Office Manager from Boutique in San Francisco (United States)

Assistant General Manager from Boutique in San Jose (United States)

Hotel Standards Specialist from Branded in Monterey (United States)

Owner from Other in Provincetown (United States)

Payroll Administrator/ Accounting/ Human Resources from Branded in Kitty Hawk (United States)

General Manager from Boutique in San Francisco (United States)

VP of Operations from City Center in Irvine (United States)

Assistant General Manager from Boutique in San Francisco (United States)

General Manager from Boutique in San Francisco (United States)

Operations Manager from City Center in Irvine (United States)

Front Desk Supervisor from Branded in Kitty Hawk (United States)

Assistant Front Office Manager from in Addison (United States)

Engineer Supervisor from Branded in San Jose (United States)

F&B / Sales from Boutique in Chicago (United States)

Front Desk Supervisor from Boutique in Chicago (United States)

Front Office Manager from Boutique in Chicago (United States)

Front Desk from Boutique

DOS from Branded

Director of Front Office from Resort

President, CHA, P.E. from Airport/ conference

General Manager from Limited Service

Front Desk Agent from Branded

GM from City Center

Front Desk Agent from Resort

Front Desk from Hostel

Front Desk Agent from Boutique

Director of Operations from Hostel

Front Desk Agent from Boutique

Managing Partner from Limited Service

General Manaager from Extended Stay

Lodging Manager from Resort

Sales Coordinator from Branded

Assistant General Manager from Branded

General Manager from Extended Stay

Front Desk Supervisor from Limited Service

Manager from Motel

Front Desk Agent from Resort

Front Desk from Resort

Guest Services from City Center

Guest services from Boutique

Guest Services from Branded

Night Audit from Branded

Front Desk from Branded

General Manager/Owner from Branded

Front Desk Agent from Branded

Assistant General Manager from City Center

Guest Services Representative from City Center

Assistant General Manager from Boutique

General Manager from Boutique

Front Desk Agent from Boutique

Front Desk Supervisor from Boutique

Guest Services Supervisor from Boutique

Front Desk Clerk from Boutique

Front Desk Agent from Boutique

front desk from Boutique in

Front Desk Lead from Boutique

Front Desk Agent from Boutique

Read reviews

Features

  • Mobile Friendly
  • Team Chat
  • Photo Sharing
  • Chatbot
  • Whatsapp Integration
  • Desktop App (non-web based)
  • Automated Replies
  • Message Routing
  • Guest History
  • Secured Data Protection
  • SMS text messaging
  • Analytics dashboard
  • Open API
  • Mobile App
  • Facebook Messenger Integration
  • Automated Opt-In/Consent Collection
  • Messaging Guest Surveys

Clients & references

References & testimonials

Dimitar Stanev Director of Operations at the Engage Hospitality
Milan Patel Owner at the Candlewood Suites Orange County/Irvine East
Elizabeth Brooke Innkeeper at the The Provincetown Hotel

Featured partners

Awards & Certifications

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Active Markets

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Resources & reports

HelloShift doesn’t have any free e-books or reports available