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HelloShift (Guest)

Ranked 4th (out of 40) in Guest Messaging Software

Guest Messaging Software

Ratings Snapshot

Certificate of Excellence
Read 96 reviews
93%
Recommend
Reviews Summary
95 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More

Ranked #4 out of 40 in Guest Messaging Software

Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.7/5
Customer support
4.6/5
Verified Customer Support

HelloShift has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

HelloShift (Guest) Overview

About HelloShift View website

Founded in 2014 | Headquarters in San Francisco (United States) | 3 employees

Other product by HelloShift

Integrates with

  • Guest Messaging Software
  • Property Management Systems
  • Marketplaces & Integrators
  • Hotel Management System
Browse integrations (11 verified)

What customers love about HelloShift (Guest)

93% recommend

Front Desk Agent from Boutique in San Francisco (United States)

General Manager from Branded in Phoenix (United States)

Front Desk Supervisor from Other in San Francisco (United States)

Front Office Manager from Branded in San Jose (United States)

Bellperson/Concierge from Boutique in San Francisco (United States)

Asst. General Manager from Branded in Oakland (United States)

Director of Sales from Extended Stay in Carlsbad (United States)

Assistant General Manager from Boutique in San Francisco (United States)

Complex Front Office Manager from Boutique in Hayward (United States)

Front Office Manager from Boutique in San Francisco (United States)

Assistant General Manager from Boutique in San Jose (United States)

Hotel Standards Specialist from Branded in Monterey (United States)

Owner from Other in Provincetown (United States)

Payroll Administrator/ Accounting/ Human Resources from Branded in Kitty Hawk (United States)

General Manager from Boutique in San Francisco (United States)

VP of Operations from Other in Irvine (United States)

Assistant General Manager from Other in San Francisco (United States)

General Manager from Boutique in San Francisco (United States)

Operations Manager from Other in Irvine (United States)

Front Desk Supervisor from Branded in Kitty Hawk (United States)

Assistant Front Office Manager from in Addison (United States)

Engineer Supervisor from Branded in San Jose (United States)

F&B / Sales from Boutique in Chicago (United States)

Front Desk Supervisor from Boutique in Chicago (United States)

Front Office Manager from Boutique in Chicago (United States)

Front Desk from Other

DOS from Branded

Director of Front Office from Boutique

President, CHA, P.E. from Airport/ conference

General Manager from Limited Service

Front Desk Agent from Branded

GM from Other

Front Desk Agent from Resort

Front Desk from Hostel

Front Desk Agent

Director of Operations from Motel

Front Desk Agent

Managing Partner from Limited Service

General Manaager from Extended Stay

Sales Coordinator from Bed & Breakfast

Assistant General Manager from Bed & Breakfast

General Manager from Extended Stay

Front Desk Agent from Boutique

Guest Services from City Center

Night Audit from Branded

General Manager/Owner from Branded

Front Desk Agent from Branded

Assistant General Manager from City Center

Guest Services Representative from City Center

Assistant General Manager from Boutique

Front Desk Supervisor from Boutique

Guest Services Supervisor from Boutique

Front Desk Clerk from Boutique

Front Desk Agent from Boutique

Front Desk Agent from Hostel

Head of Maintenance from Boutique

Front Office Manager from Other

Guest Service Supervisor from Extended Stay

Front Desk Agent from Motel

front desk from Other in

Manager from Resort

Corporate Operations and Finance from Hostel in

Front Desk Agent from Boutique in

General Manager from Boutique

Front Desk Guide from Other

Front desk agent from Hostel

Front Desk Agent from Boutique

Lead Guide from Other in

General Manager from Boutique in

Front Desk from Other in

Front Desk Agent from Hostel

frontdesk from Boutique in

General Manager from Resort

Owner from Extended Stay

Sales Associate from Branded

Sales Coordinator from Other

Front Office Manager from Other

General Manager from Branded

Owner from Limited Service

General Manager from Branded

Customer Service Rep. from Resort

Front Desk Agent from Boutique

Regional Director of Operations from Other in Irvine (United States)

Front desk agent from Boutique in

Front Desk Agent from Branded

Front Desk Lead from Hostel

Night Audit from Other

Front Office Manager from Hostel

General Manager from Boutique in Nashville (United States)

Agent from Hostel in

SVP of Operations

Director of Guest Services from Boutique

Night Audit/Front desk from Boutique

Front Desk Supervisor from Boutique

Maintenance from Other

Front Desk from Boutique

Read reviews

Features

  • Mobile Friendly
  • Team Chat
  • Photo Sharing
  • Chatbot
  • Whatsapp Integration
  • Desktop App (non-web based)
  • Automated Replies
  • Message Routing
  • Guest History
  • Secured Data Protection
  • SMS text messaging
  • Analytics dashboard
  • Open API
  • Mobile App
  • Facebook Messenger Integration
  • Automated Opt-In/Consent Collection
  • Messaging Guest Surveys

Want to go behind the scenes and see how HelloShift (Guest) works?

Clients & references

References & testimonials

Dimitar Stanev Director of Operations at the Engage Hospitality
Milan Patel Owner at the Candlewood Suites Orange County/Irvine East
Elizabeth Brooke Innkeeper at the The Provincetown Hotel

Featured partners

Awards & Certifications

Want to connect with a hotelier like you to get the inside scoop?

Active Markets

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Resources & reports

The Hotelier's Guide to Text and Chat: How to use modern messaging to increase guest satisfaction and direct bookings.

View all